ОТНОСТНО ТОЗИ ЕПИЗОД
In this episode of the CX Show, we talk to Jim Tincher, Journey Mapper-In-Chief at Heart of the Customer, about customer journey mapping and the importance of identifying and eliminating friction and pain points along the journey.
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В ТОЗИ ЕПИЗОД
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ТЪРСЕНЕ на МИНАЛИ ЕПИЗОДИ
Търсене в минали епизоди на CX Show: Conversations on Customer Experience.
ДРУГИ ЕПИЗОДИ В ТОЗИ ПОДКАСТ
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