Welcome to Season 6 of The Trend Report
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Ever felt like life's commitments were pulling you in all different directions?That's exactly where I found myself last year. I was overwhelmed and on the verge of "pod fade." But now, I’m back, rejuvenated and ready to kick off Season 6 of The Trend Report! Join me as I reflect on…
Optimizing and Doing CX Right with Stacy Sherman
Psychology meets marketing on the CX & Culture Connection Podcast this week!
Matt Egol and guest, Author, and Speaker Stacey Sherman share fascinating insights on consumer behavior and how it shapes customer experience. Stacy explains how understanding our minds can transform the way we lead and …
Project Recipe » A “Private Podcast” as outreach for your Family Archive
Privacy for Storytelling
From our start in 2023, the Projectkin Community has been incredibly generous with their ideas and projects to share. I’ve only rarely had the chance to share a project recipe. I started on this idea soon after joining Substack. The more I worked on it, the more I appreciat…
CX Isn’t a Department: Stacy Sherman on Humanizing Every Touchpoint
Customer experience isn’t a department—it’s every interaction.
In this episode of Chats with Jason, I sit down with Stacy Sherman, award-winning CX leader, author, and founder of Doing CX Right®, to dismantle the biggest myths in customer experience and show you what it really takes to earn loyalty…
How to Grow Your Pet Photography Business With Confidence with Stacey Sherman
Not long ago, Stacey Sherman's pet photography business still felt like a hobby. It wasn't the real, paying business she wanted, and it frustrated her. A self-described procrastinator who struggled hugely with confidence. Today she's opening her second studio.
In this episode, Ina sits down with St…
How to Grow Your Pet Photography Business With Confidence with Stacey Sherman
Not long ago, Stacey Sherman's pet photography business still felt like a hobby. It wasn't the real, paying business she wanted, and it frustrated her. A self-described procrastinator who struggled hugely with confidence. Today she's opening her second studio.
In this episode, Ina sits down with St…
Why Customer Experience Matters In Podcasting - Stacy Sherman [566]
![Why Customer Experience Matters In Podcasting - Stacy Sherman [566]](https://cdn-images-3.listennotes.com/podcasts/the-podcast-on/why-customer-experience-DuB-q2Mxetw-sNgMQa9Ae2W.300x300.jpg)
Taking a new path can be a difficult task, especially if you have a strong need to stay connected with what others are doing. Today, Stacey Sherman talks about the pros and cons of starting a podcast and how having the right customer experience can serve you as a podcaster at a higher level.
WH…
The Free Publicity Most Pet Photographers Never Use
Two of my clients have been on television recently. Neither of them paid a cent for it. They both sent a press release.
In this episode I'm talking about press releases, which I think is the most underused free marketing available to pet photographers. I'll walk you through what my clients actually…
The Free Publicity Most Pet Photographers Never Use
Two of my clients have been on television recently. Neither of them paid a cent for it. They both sent a press release.
In this episode I'm talking about press releases, which I think is the most underused free marketing available to pet photographers. I'll walk you through what my clients actually…
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