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The demand for smart home technology in multifamily housing is louder than ever—so why aren’t operators prioritizing it?
In this episode of Unscripted, Andrew Bowen, SVP at LeaseLock, sits down with Dave Marcinkowski, Partner at Quext & Madera Residential, to discuss the gap between renter demand and owner adoption when it comes to smart apartment technology.
Residents consistently rank smart home features—like keyless entry, smart thermostats, and leak detection—as some of the most desired and valued amenities. Yet, in LeaseLock’s latest Multifamily Executive Survey, smart tech ranked among the lowest priorities for operators in 2025.
So, what’s causing the disconnect?
Dave brings his unique dual perspective—as both a multifamily owner and a smart tech provider—to uncover the real barriers to adoption, the ROI of smart apartment solutions, and how AI-driven automation is about to revolutionize the resident experience.
Key Takeaways:
Why smart home adoption has lagged—and why that’s about to change.
The hidden operational savings of smart tech—from leak detection to energy efficiency.
How managed Wi-Fi and centralized operations are shaping the future of property management.
The role of AI in automating apartment living—from predictive maintenance to personalized resident experiences.
What operators can do NOW to stay ahead of the curve and prepare for the next wave of smart home evolution.
Watch now to discover how smart technology is transforming the future of multifamily living.
About LeaseLock:
LeaseLock eliminates security deposits and replaces them with lease insurance—providing a better move-in experience for renters and better financial performance for operators. With LeaseLock, properties see higher lease conversions, reduced bad debt, and improved risk management.
Learn more: www.leaselock.com
Created and Presented by LeaseLock, Inc.
Host: Andrew Bowen, LeaseLock
Executive Producer: Jonas Dominique, LeaseLock
Graphics and Artwork by Tricia Principe
Producer / Editor: Jaime Livas
