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In the latest episode of The Workplace Podcast, William welcomes back Amy Gallo, bestselling author of 𝐆𝐞𝐭𝐭𝐢𝐧𝐠 𝐀𝐥𝐨𝐧𝐠 and one of the leading voices on conflict and communication at work.
This conversation explores a topic many teams still struggle with:
𝐇𝐨𝐰 𝐝𝐨 𝐰𝐞 𝐝𝐢𝐬𝐚𝐠𝐫𝐞𝐞 𝐰𝐞𝐥𝐥?
Amy shares practical insights on why healthy conflict is often a sign of trust, not dysfunction, and how avoiding difficult conversations can quietly damage team performance, relationships, and psychological safety.
🔥 𝐊𝐞𝐲 𝐢𝐧𝐬𝐢𝐠𝐡𝐬 𝐟𝐫𝐨𝐦 𝐭𝐡𝐢𝐬 𝐞𝐩𝐢𝐬𝐨𝐝𝐞:
𝐂𝐨𝐧𝐟𝐥𝐢𝐜𝐭 𝐈𝐬𝐧’𝐭 𝐅𝐚𝐢𝐥𝐮𝐫𝐞 – Strong teams don’t avoid disagreement; they learn how to navigate it
𝐂𝐨𝐧𝐟𝐥𝐢𝐜𝐭 𝐃𝐞𝐛𝐭 – Avoiding issues today creates bigger problems later
𝐓𝐡𝐞 𝐌𝐞𝐞𝐭𝐢𝐧𝐠 𝐁𝐞𝐟𝐨𝐫𝐞 𝐭𝐡𝐞 𝐌𝐞𝐞𝐭𝐢𝐧𝐠 – How gossip and backchannel conversations undermine trust
𝐏𝐬𝐲𝐜𝐡𝐨𝐥𝐨𝐠𝐢𝐜𝐚𝐥 𝐒𝐚𝐟𝐞𝐭𝐲 – Why honest feedback and reflection actually strengthen relationships
𝐓𝐞𝐚𝐦 𝐍𝐨𝐫𝐦𝐬 – The simple habits high-performing teams use to create healthier conversations
A hugely practical conversation for leaders, managers, and teams navigating pressure, disagreement, and collaboration in modern workplaces.
Find out more about Amy: AMY GALLO
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