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Join the following experts as we share the latest fulfilment thinking and practice:
- Alex Townson – Head of Outsourced Supply Chain – YF an Unleashed Partner
- Beth Chapman – Managing Director – Starlinks Global a Mintsoft customer
- Daniel Hayward- Head of Operations – Candy Kittens an Unleashed customer
- Kate Lester – Founder – Diamond Logistics, a supplier to Unleashed customer TrueStart
Growing online retail sales puts increased pressure on the supply chain and fulfilment industry, forcing the entire supply chain to look for ways to optimise processes. Retailers, fulfilment partners, and suppliers alike must enhance operations to meet demand.
What's discussed when?
00:00 Introduction
07:57 KPIs
20:47 Monitoring Supplier Performance
33:53 UK Carrier Costs
42:58 Fulfillment Automation
49:52 Personalisation
54:27 Last-mile Innovations and Sustainability
1:02:30 Picking Accuracy
1:05:34 Returns and Exchanges
1:11:02 Equality, Diversity and Inclusion
1:16:38 Advice for Supply Chain Professionals
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