How Splunk Uses Product Telemetry Data to Improve our Products and Services [Splunk Enterprise, Splunk Cloud]

At Splunk, we listen to our data for insights on how to improve our products and provide better services for our customers. We collect aggregated product usage, configuration and performance data from customers who share this information, and use it for benchmarking product performance and building more realistic test environments, developing sizing calculators and best practice configuration guidelines, prioritizing what products and features to develop on various platforms, improving user experience and workflows, and more proactively support our customers. Come hear from a panel of Splunkers about how they have been able to deliver valuable outcomes using telemetry data.

Speaker(s)
Bharath Aleti, Director, Product Management, Splunk
Archana Ganapathi, Director Data Strategy, Splunk
Miranda Luna, Product Management, Splunk
Tracy Knight, Director Performance Engineering, Splunk
Kevin Louther, Data Analyst, Product Analytics, Splunk
David Alward, Sr. Monitoring Manager, Splunk

Slides PDF link - https://conf.splunk.com/files/2019/slides/FN2041.pdf?podcast=1577146224

Product: Splunk Enterprise, Splunk Cloud
Track: Foundations/Platform
Level: Good for all skill levels