Encore: Culture, Strategy and Tech: What Eats What for Breakfast?

Peter Drucker – management consultant whose writings contributed to the philosophical and practical foundations of modern management theory – maintained that culture eats strategy for breakfast, i.e.

In the realm where airwaves speak and stories unfold, A tale of questions, of mysteries untold.

Tune in as we explore the intricate relationship between a “Digital First” approach and a “Customer First” strategy. We’re aiming to unravel whether technological advancements can be customer-centric and inherently aligned. Is prioritizing digital initiatives synonymous with priortizing customer…