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Glitzy™ Presents: When Your Patience Runs Out at Work!
A situation from Self Settings™.
Self Settings is a about the controls, sliders, and toggles inside us — the dials we never knew we could adjust. This one is hosted by Glitzy Pup and we're looking at a public library worker writes in: she has zero patience left for the steady stream of angry patrons. One woman threw a fit because a brand-new bestseller was on hold, and she snapped — "this is a library, it's free." She knows it wasn't great. She wants to stop reacting like that.
Glitzy™ and her friend Glitchy dig into what's actually under the irritation: the way frustration carries forward from patron to patron, how emotional regulation slips when you're already running on empty, and why setting realistic expectations isn't the same as setting good limits. Three internal settings come up — Emotional Regulation, Restart, and Active Tolerance — and how to use them so that the version of you helping the tenth ridiculous patron isn't carrying the residue of the first nine.
Includes a clip from On Purpose with Jay Shetty — How to Communicate So People Actually Listen — on what happens the moment we respond from pure emotion instead of intention.
For anyone whose patience meter needs recalibrating.
Find your settings at SelfSettings.com
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