More Communication ≠ More Trust. But Why?
Hey there, and welcome to The Mode/Switch, which helps you do more than cope when work’s a lot.
This week, Chuck Gose joins the pod to explain how more managerial communication can diminish trust--and how to reverse that formula and repair managerial credibility.
When confusion arises on your team…
Episode 297: The Credible Leader - Do They Believe You? With Jenni Field, CEO of Redefining Communications; Sandhurst, England, United Kingdom
What does that mean for leadership in today’s skeptical world? Communications expert Jenni Field joins us to explore how credibility, integrity, and intentional leadership are the cornerstones of organizational trust– and how to build them before it’s too late.
In this powerful episode of Disrup…
Secretly Happy: Why AI Won't Give You a Four-Hour Week
Sam Altman says AI won't deliver a four-hour workweek because people are too competitive. Chuck's verdict: "This might be the very definition of the word delusional."
In this episode of Frequency, Jenni Field and Chuck Gose open on the labor market. A fresh US jobs report shows 23,000 jobs lost, p…
Sick Days Feed the Firing Algorithm: Inside AI Layoffs
This week Jenni Field and Chuck Gose bookend a heavy AI week with two very human stories, tracking how automated decision-making is quietly reshaping who gets hired, who gets let go, and who gets left behind. Along the way they dig into a troubling labour market signal, an AI trust paradox hiding i…
63% Were Job Hunting, the Engagement Survey Missed It
This week Jenni Field and Chuck Gose work through five stories: why standard engagement surveys keep missing frontline flight risk, a manifesto calling for internal comms to drop the "pomp and circumstance," what work from home really had to do with the business-creation boom, why AI's productivity…
62% Would Decline Management: The Great Promotion Pushback
This week Chuck Gose and Jenni Field talk about whether a nice culture is quietly costing you performance, why so many employees are turning down promotions altogether, what Anthropic's new AI watermark means for trust at work, and why Volkswagen employees rated bad communication as a bigger grieva…
Restructuring Is the New Greed: A Brutal Month of Cuts
In this episode of Frequency, Jenni Field and Chuck Gose work through a week of rising costs, shrinking headcounts, and a rare bit of good news for PR, before landing on why "restructuring" has become the most trusted-sounding word companies use to say the least.
They open with the strange things …
Want AI in your paycheck? Most don't
In this episode of Frequency, Jenni Field and Chuck Gose record in person, fresh off Unily's Unite 26 conference in London. They work through five stories that keep circling back to one idea: technology and structure only go as far as people trust them.
They start with Microsoft moving communicati…
Only 1 in 5 Trust Leaders With Their Data: The Conversation Nobody’s Having
In this episode of Frequency, Jenni Field and Chuck Gose work through a week of stories that all land on the same problem: organizations collect, decide and change things without explaining any of it.
They start with Gallup's latest US workforce study on employee data. Only 20% of employees trust …
20 Years, Same Problems: The Courage Gap, Live in London at Unite26
In this episode of Frequency, Jenni Field and Chuck Gose record live in front of an audience at Unily's Unite 26 conference in London. Instead of news articles, the stories come straight from two days of sessions, and the question hanging over all of them is whether anything in internal comms is ne…
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