EP 95 | Shanta Bodhan (SupplyShift) - Why Customer Success at SupplyShift is involved early in the sales process and how this impacts churn.
Today on the show we have Shanta Bodhan, Director of Customer Success at SupplyShift.
In this episode, we talked about what drove Shanta to make the switch from HR to customer success, the different parallels between employee retention and customer retention, and how SupplyShift adapts and aligns...
08 - Customer Success Happiness - Shanta Bodhan
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In today's episode, I am talking to Shanta Bodhan, Customer Success Manager at SupplyShift. In this episode, you will learn about:
How to leverage your background in starting a Customer Success career
How to lead cross-functional learning about Customer Su...
Interview with Shanta Bodhan
Listen to the User Adoption Podcast interview with Shanta Bodhan
https://useradoptionpodcast.files.wordpress.com/2020/08/shanta-bodhan.mp3
For more information, visit useradoptionpodcast.com
You can follow the User Adoption Podcast on:
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Ra...
Supply Chain Visibility with Shanta Bodhan
Supply chain visibility has become increasingly important for large companies as consumers become more involved in what companies they choose to do business with. In this episode, Adam Torres and Shanta Bodhan, MBA, Customer Success Manager for SupplyShift, explore how SupplyShift is empowering ...
Moving from the back-office into Customer Success
Welcome to The Gainsight Gamechanger Podcast, a space where we recognize and celebrate people who change the game of customer success and product experience for their companies, customers, teammates, and partners.
The Customer Success industry is constantly changing and evolving. In today’s world...
Why SaaS Adoption Must Extend Beyond the Buyer - with Shanta Bodhan
The buyer may approve the purchase but end users determine whether a SaaS product becomes part of everyday work.
Shanta Bodhan joins Jason Noble and Jason Whitehead to explore how Customer Success teams can reach beyond executive sponsors and influence user adoption.
You’ll learn how to engag...
94 - How to Build a Resilient Mindset in Tech - Shanta Bodhan
Text us your questions and thoughts!
This episode is proudly brought to you by Vitally.io, the leading all-in-one customer success platform. Visit vitally.io/women today to schedule your demo and get your Airpods.
In this episode, we had the pleasure of speaking with Shanta Bodhan, a Director of ...
Ep.20 - Why Companies Are Building VR Training Fleets - Shanta Bodhan
In this episode of The Experience Edge, Jochem van der Veer speaks with Shanta Bodhan, Associate Director of Innovation Customer Experience at Cornerstone, about the evolving landscape of employee development through immersive technologies like virtual reality (VR), extended reality (XR), and gen...
