# Simon Ma

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Mind Your Business: How real-time chatbots can help businesses convert more customers

Chatbots has been known as a great assistant helping businesses with answering customer questions that require immediate and personalised interactions. Smart chatbots are expected to advise and transfer the conversations to a live agent when needed. Regardless of its useful features, not all brands…

Pre-construction Condos with Simon Mass

In this episode I sit down with Simon Mass, founder & CEO of the Condo Store.Simon has more than 25 years of experience in real estate investing & is a true leader in the pre-construction space. Condo store website: https://condostorecanada.com/Simon's email: Simon@condostorecanada.com Discussion p…

Episode 21: Metastatic Bone Disease

Happy New Year from the Sarcoma Insight Family! Episode recorded: 11/13/2022 Metastatic bone disease are a big cause of pain, morbidity and mortality for patients. The tumor is able to hijack normal bone metabolism and weaken the bone. In this episode we discuss the mechanisms of metastatic dise…

Why It Matters: The future of customer service through AI conversations

Generative AI has been shown to boost customer service productivity. In fact, 94% of business leaders surveyed in Deloitte’s State of AI in the Enterprise, 5th Edition, agree that AI is critical to success over the next five years. The question is, how should companies deploy AI to derive the grea…

PodChats for FutureCIO: Managing AI deployment with confidence

A Gartner 2023 Gartner CIO and Technology Executive Survey revealed that even before ChatGPT, one-third of CIOs say their organization had already deployed artificial intelligence (AI) technologies, and 15% more believe they will deploy AI within the next year.  Recognising the high expectations CE…

E12 - Simon Mass: The Real Truth about the Condo Markets in Toronto and Miami

We’re super thrilled to have Simon Mass, Founder and CEO at “The Condo Store Group of Companies”, as our special guest for this week’s podcast. In this episode of “Efficiency in CRE”, we explore the evolving landscape of the condo market. We discuss the latest trends influencing buyers and develope…

Transforming Business: The Rising Impact of AI Chatbots

Artificial Intelligence chatbots, like OpenAI's ChatGPT, are gaining significant attention for their innovative abilities in content generation and customer service. Recently, Microsoft announced its integration of the AI chatbot into their search engine, further promoting the importance of this te…

Your Invisible Work Colleagues

There’s no denying how convenient our lives have become since we were introduced to Siri, Alexa and Cortana. We no longer have to search for someone's phone number in our contact list to call them but can just say 'Call Rich'. In much the same way, invisible apps are already simplifying our work li…