Bản chép lời đầy đủ của How to Manage Information Flow to Not Overwhelm your Team (and Yourself) | Ep #140

WEBVTT 00:00:01.760 --> 00:00:08.960 Information flow in organizations and teams and society for me is a truly fascinating concept. 00:00:09.839 --> 00:00:20.559 What I mean by information flow is the way that information transfers from one medium and one context to another, and how people perceive it and how that then impacts their behavior. 00:00:20.800 --> 00:00:24.719 My name is Lauren Stoikovich, and this is Built for Pressure. 00:00:25.600 --> 00:00:41.920 So the reason what actually made me think of this topic was I was watching House of Dragons season three, and in this show, I'm not gonna spoil the show for you, but there's there's a there's somebody in a position of power, right? 00:00:42.079 --> 00:00:49.200 There's a royalty, I don't wanna spoil it for you, but and this person has advisors, right? 00:00:49.600 --> 00:00:54.320 And some of the advisors have uh have these kind of whisperers on the streets, right? 00:00:54.479 --> 00:01:05.760 They have these kids uh and people who whose job it is to hear really important information and bring it up the chain to to this person who's kind of the the master of whisperers, right? 00:01:06.560 --> 00:01:18.560 And this person then chooses how and where and with who to share that information, and actually has a lot of impact on the ruling in the kingdom and the outcome of certain uh scenarios. 00:01:18.719 --> 00:01:35.439 And this is you see this in society all the time, but what I'm thinking of is within a team, for example, um there's sharing information in a way that makes sense really makes a team a lot better. 00:01:35.840 --> 00:01:53.840 If you have a if you want to have a high-performing team, a team, let's say you have an athlete who is uh surrounded by maybe a strength and conditioning coach, mental performance coach, uh they've got um maybe they've got their coach, and then there might be like a physio or whatever. 00:01:54.079 --> 00:02:00.079 The way those people communicate between each other and with the athlete is going to be important. 00:02:01.120 --> 00:02:16.719 So you could use information at the right time and the right place to impact behavior, but it's also very overwhelming for athletes and to hear all this stuff, to hear, and I'm talking about tactical athletes too, pilots, what have you. 00:02:16.960 --> 00:02:22.719 It's very um overwhelming to get information from a lot of different sources. 00:02:22.960 --> 00:02:34.159 And so the the right approach is for that team, that integrated support team, to communicate and to choose when, where, and how and who passes the information on to the athlete. 00:02:34.639 --> 00:02:40.000 And that ends up being that ends up being very, very important and very impactful. 00:02:40.159 --> 00:02:46.960 And and I'll read you word for word what I wrote here uh from the show that actually made me think of this awesome topic again. 00:02:47.280 --> 00:02:57.599 There's uh different, so it's it's the thought of different advisors, different advisors vying for a leader's attention to feel relevant, right? 00:02:57.759 --> 00:03:12.400 So that's the the notion of ego, and then potentially a leader maybe not hearing an advisor and not listening to their information or or other advisors discrediting it when the information is true. 00:03:12.879 --> 00:03:28.560 I think that's a really, really important uh thing for for anybody who's on a team, we're all part of teams uh to to address how we are communicating, in what way, what information is being missed, and what information is being communicated through which channels. 00:03:29.280 --> 00:03:49.520 Um I think that's certain bringing certain dilemmas in front of a leader, so in front of the athlete the leader might be the athlete that I'm thinking of, or a head coach, for example, uh bringing certain uh dilemmas to to a head coach who you have to judge their mood to be more accommodating, right? 00:03:49.680 --> 00:03:53.840 When you're gonna be presenting that information. 00:03:54.400 --> 00:03:56.479 Everybody's got moods, we're human, right? 00:03:56.560 --> 00:04:04.400 We're not machines, so the moods make us see and process information in different ways, as does our our mental health and a bunch of different things. 00:04:04.560 --> 00:04:16.079 So just making sure to be aware of that as you're bringing information into uh into to to a leader or to to an athlete uh uh you're working with. 00:04:16.399 --> 00:04:27.839 And uh one one quote that I really loved from the show was uh uh one of the one of the royals said to to the advisor, you're you've been pouring your honey in my ear. 00:04:27.920 --> 00:04:30.000 And I just found that that was so vivid. 00:04:30.160 --> 00:04:31.759 You've been pouring your honey in my ear. 00:04:31.839 --> 00:04:39.759 So so kind of not sweet talking, but telling the advisor what they what the leader what they wanted to hear. 00:04:40.079 --> 00:04:45.519 And and that's an issue, and that's where this information sharing piece goes goes sideways. 00:04:45.680 --> 00:04:49.600 So I'm trying to think of action steps for this. 00:04:49.680 --> 00:04:51.040 So I'd say audit. 00:04:51.279 --> 00:05:04.720 Audit how how you're you're sharing information in the environments you're working with within, and um, and how the people within your, if you're in a position of leadership, how the people in in that environment are communicating with each other. 00:05:04.800 --> 00:05:11.920 I think it's really important and it can have a really big impact on performance and and well-being, connectedness, culture, all that kind of stuff. 00:05:12.079 --> 00:05:14.800 So again, feel free to write me. 00:05:14.959 --> 00:05:17.120 The socials are down below. 00:05:17.360 --> 00:05:21.680 Um, my email is zero r n at kizero.ca. 00:05:22.000 --> 00:05:29.759 Shoot me a message if you're looking for if you've got questions, if you're if you if you agreed or disagreed with something, I'd love to hear from uh from the listeners. 00:05:29.839 --> 00:05:30.639 And and that's that. 00:05:30.720 --> 00:05:33.120 I'm Zorin Stoikovic, and I'll see you next time.