Does Downsizing Staff Impact the Customer Experience (CX)?
Can you downsize your retail staff without negatively impacting the customer experience? Does downsizing effect the consumer’s desire for hyper-personalization? Tune into this episode to find out what Ross Forman, Managing Director in the Workplace Operations & Strategy Group at BDO USA thinks yo…
The New Retail Store Rationalization Strategy – Part 1: The Evolution of the Retail Lease
In part 1 of our mini-series dedicated to the new retail store rationalization strategy, we explore how the retail lease has been shaped by variables such as the pandemic, shifting consumer behaviors and economic whirlwinds.
What did leases look like pre-pandemic and how does that compare to now? W…
Future Proof Retail: Igniting Your Strategy through Experiential Innovation
Research shows customers are willing to pay more for brands that elevate their experience. What other benefits might come with taking your experiential retail strategy to the next level? Considering the innovations already underway today, how might experiential retail look 20-50 years from now?
…
2024 Retail CFO Outlook Survey: Could Upskilling Your Workforce be the Key to Success this Year?
Talent shortage was a major concern for many retail CFOs in 2023. This year, however, many retailers no longer view this as a threat to their business, with 48% citing this as less of a risk in the 2024 Retail CFO Outlook Survey.
So then, where have retailer’s workforce concerns shifted? What cr…
Union Strikes & the Impact to the Retail Industry
There has been a flurry of Union activity making headlines and front-page stories over the last few months. What’s driving the uptick in Union mobilizations? Will it continue? Should retailers be preparing for the potential ramifications?
Tune in to this episode of our 60-second Retail podcast,…
Empty Shops, New Spots: The Curious Case of Retail Real Estate
Retail occupancy has been on the decline for a while now, yet many retailers continue to open stores. What’s driving this seemingly contradictory trend? And what does your health and wellness, and pet have to do with it?
Listen in to this episode of our 60-second Retail podcast, as Ross Forman, M…
Impact Wrestling Press Pass Podcast with Sami Callihan
Sami Callihan will be the special guest on the IMPACT Wrestling Press Pass Podcast, joining co-hosts Josh Mathews and Ross Forman. Sami personally requested, more like, demanded that he be welcomed on Press Pass to clear the air and get several things off his chest. He would not comment or elaborat…
11/13/18 Impact Press Pass with The Lucha Brothers & Taka Valkyrie
The Lucha Brothers (Pentagon Jr. and Fenix) with Taya Valkyrie Talk Candidly on Press Pass Podcast The weekly IMPACT Wrestling Press Pass Podcast brings an international mix for a special Tuesday afternoon edition. The Lucha Brothers (Pentagon Jr. and Fenix) will be joined by bilingual Knockout Tay…
10/3/18 Impact Press Pass with Eddie Edwards & Moose
Impact Wrestling press release: This week’s live episode of the IMPACT Wrestling “Press Pass” Podcast could be the most opinionated, outspoken ever. Former best friends Eddie Edwards and Moose will be the special guests, joining Josh Mathews and Ross Forman, on the “Press Pass” Podcast. All media i…
My Fight Show with Mika Frankl Ep. 10
My Fight Show Episode 10. The guest list is huge this week. Mika will be talking with Johnny Tapia JR. coming off a successful pro debut. Borg MMA reps Andres Quintana and Iyean Varela stop by head of Fury FC 114 on January 30th. And in the main event we have part two of Mika conversation with Ross…
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