Ep 30 How to Assess the Digital Front Door| Consumer Insights Meets Healthcare w/ Kristin Baird
Are you tasked with optimizing the Digital Front Door or related consumer-focused efforts?
Do you remember Blockbuster and Borders and are alert to similar shifts in healthcare consumer behavior?
If you would like to stay relevant in the healthcare industry, join this fast-moving conversation wit…
#158 - The Evolution of Culture: Articulate Your Vision for the Future with Kris Baird
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Kristin Baird is a highly respected thought leader in healthcare, leveraging her extensive 25-year background in patient care, healthcare marketing, business development, and administration to drive impactful change across the industry. As President of the Baird Group, Kristin's un…
#19 - The Evolution of Culture: Articulate Your Vision for the Future with Kris Baird
Kristin Baird is a highly respected thought leader in healthcare, leveraging her extensive 25-year background in patient care, healthcare marketing, business development, and administration to drive impactful change across the industry. As President of the Baird Group, Kristin's unwavering dedicati…
KINETIC #6: Candid Career Reflections From Kristin Baird, the Inadvertent Business Coach (BONUS SERIES)
Kristin Baird began her consulting to help organizations improve their customer service, but she learned that if organizations didn't have the right leadership and culture in place, there were no amount of tactics that were going to help them.
In this candid look back at the origins of her consul…
KINETIC #6: Candid Career Reflections From Kristin Baird, the Inadvertent Business Coach (BONUS SERIES)
Kristin Baird began her consulting to help organizations improve their customer service, but she learned that if organizations didn't have the right leadership and culture in place, there were no amount of tactics that were going to help them.
In this candid look back at the origins of her consul…
The First Phone Call – Where Marketing Plans Die in 4 Seconds Flat
Carolyn Cook of MedStar Medical Group and Kristin Baird of the Baird Group discuss how they made the phone experience an important element of its strategic focus by prioritizing and spotlighting key analytics to improve the experience.
How To Be the Leader Nobody Wants To Leave
How To Be the Leader Nobody Wants To Leave
With Kristin Baird, President and CEO at Baird Group
How can healthcare leaders tackle high turnover rates and build a culture that retains top talent?
In this episode, Stewart Gandolf talks with Kristin Baird, President and CEO of Baird Group, to ex…
EP49 - Leadership by Design: Creating Cultures Where Caregivers Thrive - Elizabeth Jeanes
Healthcare leaders often talk about culture, engagement, and retention. But what if many workforce challenges aren't simply staffing problems at all?
In this episode of Beyond the Blueprint, host Kris Baird and co-host Keith Washington welcome nurse leader and workforce strategist Elizabeth Jeanes…
EP53 - AHIMA's Jennifer Mueller: Trusted Health Information
Health Information professionals rarely interact directly with patients, yet their work influences nearly every patient encounter. From clinical documentation and coding to privacy, patient identity, and information governance, they help ensure that healthcare decisions are built on information tha…
EP56 - How We Learn Is Not How We Think We Learn
"There are a lot of folks out there who are comfortable pretending that just because someone's butt is in a chair in a lecture hall, that person must be learning."
As a cognitive psychologist and Senior Vice President of Research & Analytics at Amplifire eLearning, Matthew Hays, Ph.D., has spent…
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