# David Boynton
Top podcast episodes
Updated:
david boynton (1945–2007) was a leading expert on the natural history of the Hawaiian island of Kauai, especially on the Koke'e Forest and the Alakai Swamp and its wildlife. He was called "a voice for the Hawaiian wilderness," a "Guardian of the Koke'e Forest," and as an educator, "the window through which thousands of Hawai'i students learned about Hawaiian birds, plants, marine creatures, climate and much more." Boynton photographed a bird now believed extinct, the ʻŌʻōʻāʻā (Moho braccatus). He recorded the mating call of the single male, whose mate presumably did not survive Hurricane Iwa at the end of 1987.
The Body Shop: 50 Years of Purpose and Progress
Martin Newman and David Boynton—former CEO of The Body Shop—break down the brand’s 50-year journey. They delve into its activist roots, its many ownership changes, and how those shifts have shaped its culture, operations, and performance. Despite the highs and lows, they highlight why The Body Shop…
How Pandora Thinks About AI, Emotion, and the Future of Jewelry Retail | WRC 2026
In this Omni Talk Retail episode, recorded live at World Retail Congress 2026 in Berlin, Chris Walton sits down with David Boynton, Managing Director of Northern Europe at Pandora, for a conversation on the evolving intersection of AI, physical retail, and emotional commerce.
Drawing from leadershi…
Key Messages From WRC 2026
Martin Newman and David Boynton report from the World Retail Congress 2026, exploring how retail now spans logistics, media, technology, and services while remaining a key part of social infrastructure. They highlight the growing impact of AI and the need to balance global scale with local relevanc…
Airlines, Loyalty & Customer Experience
Martin Newman and David Boynton discuss why some airlines consistently earn customer loyalty while others struggle to deliver. They explore the role of trust, service consistency, loyalty programs, and customer experience, drawing lessons that apply just as much to retail as they do to aviation.
Is the Middle Market Dying?
Martin Newman and David Boynton debate whether the middle market is disappearing or simply becoming more competitive. They argue that brands succeed by offering either exceptional value or a clear, differentiated proposition and that customers are abandoning mediocrity, not the middle.
The Reinvention of Beauty Retail
Martin Newman and David Boynton explore how beauty retail is evolving through major shifts at Space NK, Glossier, and the wider high street landscape. They discuss Ulta Beauty’s acquisition of Space NK, the challenges facing digital-first beauty brands as they mature, and the importance of experien…
EPISODE 26 The Power Of Simplicity
Martin Newman and David Boynton explore whether modern retail has become unnecessarily complex, arguing that endless choices, promotions, and processes often create friction instead of improving the customer experience. They discuss how successful brands like Costco, Apple, and Amazon simplify deci…
Are Retailers Measuring the Wrong Things?
Traditional retail KPIs like sales, margin, and conversion are essential, but are they enough to predict long-term success? Martin Newman and David Boynton explore the metrics retailers should be paying closer attention to, including customer effort, trust, confidence, employee empowerment, service…
The Future of the Department Store
Department stores may not be dying, they may simply need to reinvent themselves. Martin Newman and David Boynton explore why some iconic retailers have struggled while others continue to thrive, from the impact of debt and ownership to the rise of Amazon, marketplaces, and AI. They discuss how cura…
How AI Is Gatekeeping Businesses
As AI increasingly shapes how customers discover, compare, and choose products, retailers face a fundamental shift in the customer journey. Martin Newman and David Boynton debate whether AI will make shopping easier and more personalized or narrow customer choice and make undifferentiated brands in…
PODCAST SEARCH ENGINE
You can use our website to search 3,825,391 podcasts and 195,885,949 episodes by people, places, or topics.
If I have seen further than others, it is by listening to podcasts and standing upon the shoulders of
giants.
‐ Isaac "Llamacorn" Newton
EDIT
Thank you for helping to keep the podcast database up to date.
