The AI Pricing Shift Every Contractor Needs to See Coming
A live leak. A holiday weekend. And a decision that led Paul to call a competitor instead of his own longtime plumber.
I'm Chad Peterman, CEO of Peterman Brothers, and Paul Redman, President of Contractor Commerce, is back for round two. Last time, we talked about putting pricing online. This time…
Mandie maintains steady growth: $14M to $16M to $17M to $20M in 2026
What does it really take to take over a family business, expand into multiple trades, and build it into a $20M home services company?
In this episode of the To The Point Home Services VIP Room, Chris Yano and Chad Peterman sit down with Mandie Hagan, owner of Rowell Services, a family-owned home se…
4 Warning Signs You're Growing Faster Than Your Businesses Foundation Can Hold
If you've got the gas pedal down right now, adding trucks, adding people, chasing every lead you can get, this one's for you. Not to slow you down. To make sure what you're building can actually hold what you're putting on top of it.I'm Chad Peterman, CEO of Peterman Brothers. We're a 9-figure home…
The Hidden Revenue Sitting In Your CRM Right Now
You have hundreds of unsold estimates sitting in your CRM right now, and almost none of that money is actually gone.
I'm Chad Peterman, CEO of Peterman Brothers, and in this video I break down the exact system we use to turn dead estimates into recovered revenue at almost no cost.
If you want to…
175 | Ellen Rohr: Brand, Basics, and What Ride-Alongs Really Teach You
Justin sits down with Ellen Rohr on the beach right after Home Service Hoorah wraps — Zoom Drain founder, Service Titan brand ambassador lead, and someone who's been humbled by this industry more times than she can count.
Ellen walks through her path from founding Zoom Drain to running Service Tita…
The Pricing Mistake That's Quietly Capping Your Home Service Business
If you've ever set a price based on what you'd personally pay, what the competitor down the street charges, or a number that just felt right, this one's for you. None of those methods have anything to do with whether your business actually makes money, and that gap is exactly where your margin goes…
The Leadership Framework That Turns New Managers Into Great Ones
Most people get promoted into leadership and think the title comes with power. Noel Massie spent 42 years at UPS, retiring as VP of US Operations, and learned the opposite: the title comes with responsibility, and leadership is the ability to influence behavior without coercion. In this episode of …
Scaling Peterman Brothers: Chad Peterman on Home Services Growth and AI Ad Audits
In this episode of the Big Hitters podcast, Andrew Hathaway speaks with Chad Peterman, President and CEO of Peterman Brothers in Indianapolis. Chad shares his journey joining his father's 40-year-old business in 2011 and teaming up with his brother to scale it past $100 million in annual top-line r…
The Hidden Cost Draining Your Home Service Business (Callbacks)
You had a month where the trucks were running, the team was slammed, and the bank account still didn't look right at the end of it. There's a cost sitting inside your operation most owners never isolate, because it shows up as a job you did twice and got paid for once. I'm Chad Peterman, CEO of Pet…
Cash vs Profit: The Mistake That Kills Growing Trades Businesses
You had a record month. The trucks were busy, the jobs closed, the P&L looked great, and you still stared at payroll wondering how you'd cover it. That feeling isn't a sign your business is failing. It's often a sign it's growing, and that's exactly what makes it dangerous.
In this episode, Chad P…
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