# Alan Twigg
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alan twigg, CM is a Canadian writer, publisher, and biographer. He publishes BC Bookworld, a trade newspaper for the British Columbia book publishing industry, and ABCBookWorld, an online encyclopedia of British Columbia authors. He is a member of the Order of Canada, and recipient of the Lieutenant Governor's Award for Literary Excellence in 2016.
Is HR sexy? Depends. Do You Want to Suceed?
Technology can be copied. Marketing can be copied. Even your chairs and handpieces can be copied. The only thing that truly separates you from the office down the street? Your people.
This episode will show you how HR becomes your most powerful growth strategy.
This week, Dr. Len is joined by HR …
984: How to Address Chronic Attendance Issues – Alan Twigg
Things happen, and your team will be late or absent. But when does it become a problem, and what can you do about it? In this episode, Kirk Behrendt brings back Alan Twigg, president of Bent Ericksen & Associates, to help you navigate and address chronic attendance issues that are happening in your…
Episode 58: The evolving dental HR landscape as 2026 dawns with Alan Twigg
In this episode of the Dentistry Speaks podcast, Kevin Henry and Alan Twigg discuss the evolving landscape of HR in dentistry as we approach 2026. They explore the significant increase in compliance changes, the impact of AI on information accessibility, and the importance of creating a compelling …
1004: Before You Approve a Leave of Absence Request, Listen To This! - Alan Twigg
Leaves of absence are complicated, highly regulated, and often misunderstood in dental practices. In this episode, Kirk Behrendt sits down with Alan Twigg, HR expert at Ben Erickson Administrative Services, to explain how leaves of absence actually work, why documentation matters, and how dentists …
Scary Letters - handling a threatening legal action
Today we're discussing Scary Letters (no not unemployment, that's not scary). Real scary letters are from attorneys representing former employees, threatening lawsuits and legal action, demanding settlements, etc.
Trisha Lincoln SHRM-SCP joins Alan Twigg to break down where these scary letters co…
Episode 109 | Multi-Location Madness
Multi-location growth sounds like a flex - until payroll, policies, and penalties enter the chat.
In this episode of Compliant AF, Amy Wood and Kara Kelley are joined by Alan Twigg of Bent Ericksen & Associates to unpack the real-world compliance landmines that show up when dental practices expand…
1041: AI & HR for Private Dental Practices - Alan Twigg
AI is showing up everywhere in dentistry, but how far should you go with it in HR—and where does it create risk? In this episode, Kirk Behrendt brings back Alan Twigg, HR professional and leader at Bent Ericksen, to unpack practical, low-risk ways to use AI in a private dental practice, where it ca…
New Practice Managers - how to navigate the transition to leadership
Another listener question: "How do I navigate being a brand-new office manager?"
Are you a new manager? Are you now overseeing your peers? How do you lead a team you were recently a part of?
Trisha Lincoln SHRM-SCP joins Alan Twigg to discuss this common topic.
We discuss:
The dynamics of midd…
Help! I have a pregnant applicant! What do I do?
Today we have a listener question: "What do I do if an applicant tells me she's pregnant?"
Trisha Lincoln SHRM-SCP joins Alan Twigg to discuss this one. We break down what to say, what not to say, how to document it, what the rules are, and perspectives to consider.
Enjoy!
To learn more about …
1091: How Do You Handle an Aging Employee Who Can't Meet Expectations? - Alan Twigg
What should you do when a longtime team member can no longer meet the demands of their role? In this episode, Kirk Behrendt talks with Alan Twigg, president of Bent Eriksen & Associates and an HR professional with more than 20 years of experience, about how dental practice owners can address declin…
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