UTSKRIFT 🔗
WEBVTT
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Hey everybody.
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Really intriguing chat today on cybersecurity and the threats companies are facing.
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We'll talk about the dreaded three-letter acronym DNS and what it can tell us, as well as how security changes as AI hits the enterprise and what it means as part of everyday business with Ken from DNS Filter.
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Ken, how are you?
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Good, Evan.
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Nice to uh see you and thanks for having me today.
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Well, great to be here, and you're breaking so much news.
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We'll get into that.
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But perhaps introduce yourself, your background, and how did you found DNS Filter?
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What was the big idea?
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Yeah, sure.
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So, Ken, you know, CEO and co-founder of DNS Filter.
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We basically protect over 100 million people and 57,000 organizations from online threats each day.
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So I founded it a little over 10 years ago.
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Before that, my story was, you know, I've kind of always been into technology, into internet.
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Back when I was going to school at Boston College, I started a small sort of ISP, or wireless ISP, I guess you would say.
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But basically, we would design, deploy, and maintain really large Wi-Fi networks.
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And as I got into sort of more of the like big public networks, state and federal type networks, there was a need to do uh filtering on those networks to keep people safe or from viewing inappropriate content or anything.
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So had to get into that space, you know, just to use it from like a customer perspective.
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I had used a product that I really liked actually called Open DNS back then.
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And one day, maybe three or so years into using them, I got an email that my price was going up.
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And I, you know, it was like a 700% increase.
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So I said no, thank you.
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I left them as a customer and kind of just went to start my own filtering service, you know, using DNS as a technology.
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Uh, I didn't think there was anything else that great out there doing as good of a job, honestly, as that open DNS product back then.
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So I made my own, just with the intention of using it for myself, really.
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And then one day I saw that they got acquired by Cisco.
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And I thought, oh, okay, that's why that's that must be why they raised my price.
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I I'm I have a feeling that this product's gonna slow down a bit, and I have an opportunity to do something better.
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So we kind of went for it and started DNS Filter in late 2015 and kind of the rest is history now.
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Indeed, what a great story.
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So talk about the problems you're solving today and how does the technology actually work in in real life?
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Sure.
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So I think it's probably best to start with the second part first of the question, you know, how it works.
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So DNS stands for domain name system.
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Basically, it's a technology.
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I'll say that, or protocol is probably the better way to put it, that every single internet connected device has to use this for, and it's not new, it's been around for I I think, I think it's older than than me.
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It's like I'm 41, and I think it's like 43 years old.
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But basically, it's what it is is that when somebody wants to go somewhere on the internet, you know, you'll remember the domain like CNN.com or whatever it might be.
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Easy for us to remember as humans, but when you type that in or any device tries to go to a domain like that, it's essentially asking a DNS server where that where that site is on the internet.
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And you know, the DNS server answers it and tells you where to go.
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So that's basically what we do is we're asked where to go.
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And if somebody asks us a question of where to go, and it's not, it shouldn't be allowed based on, you know, the owner of the network, like maybe it's an adult site or something like that.
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Or more typically, it could be malicious to, you know, the user, the company, the device.
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We will, we will block it and we will not tell them where to go.
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We'll we'll tell them a safer destination to go to.
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So that's how that's how the technology works.
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You know, the threats that you could imagine we face, I mean, they they run the gamut, like there's all sorts of use cases.
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I mean, we have everything from, you know, the what one of, if not the largest retailer in the world, you know, on their guest Wi-Fi network, kind of keeping anybody safe who goes on, goes into the store, goes on to the network.
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They don't want people walking around the store looking at anything inappropriate or something that could harm their corporate image.
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So, you know, we're keeping them safe from that perspective.
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All the way to, I guess another good example
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would be like the company Nvidia.
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You know, they they use DNS filter to be securing them and all their employees and some of their data centers from online threats.
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So I think an everyday use case on the threat situation might be like company has email security, endpoint security, whatever it may be.
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Bad email gets through, think like maybe a phishing email, like it's some chase, you know, looks like an email from Chase Bank or something like that.
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And it's fake, they go and they click on that link, and we will, you know, use our machine learning to detect it in real time and say that is not a genuine link, and we'll stop them, you know.
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So we kind of stop something from becoming bad before it ever happens because the connection is not actually formed in the first place.
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Yeah, it's really important.
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And why why is that?
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I mean, uh everyone in IP understands DNS is such an important place.
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So many issues come through DNS, whether inadvertent or or attacks, other things, configuration issues.
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But why cyber attacks?
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Why is it an important step or or barrier before they can reach users and devices?
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Yeah, well, you know, there is that high, it's there's literally a high queue, and it's it's you know about how it's always DNS.
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So you're right.
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You know, it tends to cause some problems.
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And I think it's generally because it's kind of it's the answer for why there's a, you know, often it not not with DNS filter, of course, but issues with the the technology in general and why it's also such a targeted layer, I think it comes down to really two things.
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Like one is just the fact that every single thing uses it.
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So you could imagine, even down to something like an MRI machine inside of a hospital.
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I mean, if it's internet connected, you can't necessarily install like endpoint security on it.
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So when you think there's there's it's an overlooked layer that a lot of people don't think about because it just when you get an internet connection from your ISP, it just comes with some server for DNS.
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You never even necessarily think or know about it, but it's tremendously powerful.
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Like 80, I think the statistic is just around 80% of all attacks out there do involve the DNS layer at some point.
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And it's important to use something trusted because when you think about it, it's like, I don't know, imagine a synonym or a
comparable situation would be like you're driving down the street and you ask somebody for directions, you don't know who that person is, right?
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And they tell you turn right and then you go and get carjacked, you know, because you believe them and that that's the that's the location you should go.
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Same thing with DNS, right?
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You have to you have to trust uh your your computer just uh your device just trusts that it's giving the right answer.
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So if you've configured it in a way such that it's using some third-party uh service you don't control or whatever, and somebody breaches that third party, every time you think you're going somewhere legitimate, it's very easy for the attacker to just direct you right to them as a middleman, and you may not even actually ever even know it.
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It's called a DNS poisoning attack.
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Yeah, that that's insidious to say the least.
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So talk about your launch this week, Luminate.
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What is it?
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What's the big idea behind it?
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Yeah, so it's, you know, I I would say for our history.
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So, you know, as I said, we've kind of been around for about a decade, and for most of our, if actually all of our history until just yesterday, we've been doing one singular product, and it's been focused on providing this DNS service.
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And we think we did a good job at it, but you know, now there's customers who are asking for more, and there's the the world has changed a bit, of course, since we started.
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So Luminate is essentially a platform of five different product suites that we launched yesterday.
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In my mind, I think of it as nearly, you know, four four or five new products entirely, but it's out there to just combat the new threats that we're seeing out there in the world and how fast that we have to adjust to those.
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So, you know, I think one of one of the suites at the forefront of it that we're really focusing on the most is a feature that we call Agent Shield.
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As the name probably implies, it's you know, to protect you and your AI agents, right?
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So the main, the main idea there is that in the past there's been just a human using the device.
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And now there's, you know, or one being, I don't know what you would even call it at this point, but a human's been using it.
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Now there's a second, at least a second thing using your machine, most likely AI.
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And, you know, you can't take the same approach as the as we always have.
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So if
you think about like, I don't know, I like to use the finance example.
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Like, imagine you, Evan, worked on, you know, on a finance team side of an organization.
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I can't, I mean, I could, it would just be like the most cruel boss ever, but I can't say, hey, Evan, you know, you work in finance, so you're only allowed to go to Bancofamerica.com because that's who we use and NetSuite or something, and you can't use your machine for anything else.
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Like that would be terrible.
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But I can tell your agent to behave that way for sure, you know.
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So Agent Shield essentially separates out the traffic that Evan is doing from what Evan's agents are doing, and it allows us to apply a separate policy to each one.
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Additionally, I think there's a lot of organizations out there.
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I mean, we can see it in our data, it's it's crazy, but that don't even know that people are using different AI tools within the organization.
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So Agent Shield can kind of show you what's being used on your network or on your employees' devices, and then allow you to restrict, you know, what type of what platforms, what agents you do want to use, and then you know, specific agent-specific reporting and policies, effectively.
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So that's that's the main, that's the main corner say if I had to pick one of the whole of the whole suite.
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But there's also a threat intelligence component we launched, an encryption and privacy component that we launched, as well as a behavior analytics uh suite that we launched.
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Amazing, much needed.
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And of course, the attackers are early adopters of AI today, and the open source, freely available, almost frontier-level AI that they can just download is incredible.
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So, so from the attacker perspective, what changes have you seen in phishing and malware and malicious domains or otherwise with these new attacks?
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Well, I mean, you know, here we are at the end of October.
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This month is being referred to as Black October, I'm pretty sure, in the in the cybersecurity world, because there have been so many different attacks that occurred just in the last week or two that each one individually would have been one of, if not the largest, in any one of the previous years.
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And we had like six happen all at the same time.
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So, you know, it's a different world to get used to.
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That's why, you know, I'm thankful that we we've had machine learning going for years now, trying to stay ahead of this.
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But yeah, you have to pivot super fast now.
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I mean, patches have to happen in you know, inside of a day, or if not hours, as opposed to weeks.
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You know, I think the scariest thing, I'd love to talk about some of the stats that we saw with with some of those like open weight models.
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But you know, bottom line is I guess the way I look at it is that, you know, a year ago, if if you were sitting here a year ago, you would have to be, you know, top 10 security researcher, good or bad, in the world, to do some of what has happened inside of the past week or two.
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And even even that, I don't know that that's maybe even more than that, right?
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Because some of these vulnerabilities have existed out there in the wild, unknown for a decade or more.
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And now you're putting it's just a matter of money, right?
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If you have the resources, the GPU processing power to run these models, it kind of puts like a major weapon in the hand of anybody out there to, you know, do what they might want to do that previously would take a whole lifetime to learn.
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So it is a little scary.
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And I think, you know, there's a potential that for, you know, I think it's probably gonna get worse before it gets better, but uh everybody's gonna just have to be prepared to react a lot faster and in my opinion, use some of these tools against themselves, which is what we're actually doing right now at DNS filter, you know, to see basically breaking into our own systems, leveraging the same tools the bad guys have.
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Wow, amazing.
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Yeah, just anecdotally, I personally, although I'm kind of a high profile person, have seen, you know, 10x increase in phishing emails and in text phishing just over the past two, three, four weeks.
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It's it's really unbelievable what's happening.
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And oh yeah, there's the the the enterprise is now it's a 24-7 attack.
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It's not it's not just a few attacks a day.
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So kind of shocking.
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And so how does DNS filter use AI to identify those new threats before maybe the more traditional security tools catch them?
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Yeah.
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Yeah.
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So yeah, I'll I'll tell I'll tell you.
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And also I'd come back to the local model thing.
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But the uh so DNS filter, we basically we've been using, you know, I guess you could call it AI, we've been calling it machine learning for since 20, late 2018.
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We use it to we use it to categorize domains, good or bad, and you know, stop threats that
way.
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So it kind of shows up that we're blocking threats on average 10 days faster than the competition.
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So if you think about us, we we have a very wide range of use cases.
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Everything from we do tens of millions of homes through like a leading mesh Wi-Fi router out there to you know, inside of companies like Nvidia, retailers.
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So I'm not saying all this to to brag or anything.
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It's just that it's kind of unique to be in a situation where you're not doing just corporate networks, you know.
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So we see a lot of different traffic.
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Often you often a lot of the stuff that you see that ends up in a corporate network can actually start at a home network first.
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So we're we are looking at every single domain that somebody requests through our system.
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If we have not seen it before, we can actually crawl and categorize it in real time.
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And then once we learn that, it helps every single customer in the world.
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And then obviously, you know, on a nearly daily basis, we're refreshing our entire database in case something has changed, because that's that's an angle too.
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You know, some company, maybe like a dentist's office, had a website, they're around for 25 years, you know, the the owner retires, they let go of the domain, a bad actor picks up that domain and now tries to leverage the reputation of that dentist's website that was not doing anything bad for 25 years to do something bad with it, you know.
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So that machine learning just really helps us stay on top of it and not trust that just because yesterday this site was good, tomorrow it's gonna be good again.
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I guess is the Yeah, didn't think about that scenario.
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That that's a pretty ugly one.
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So you mentioned DNS is a pretty aging technology.
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You know, what are the limits of DNS-based security and you know, things like encrypted internet traffic or other limits?
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And how are you trying to get over, get around those?
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Well, we can definitely deal with the encryption aspect.
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I'd say, you know, no, no one product is ever going to be good enough to be the only thing that you use.
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I think though, you know, I'm pretty biased, but I think DNS is it has it has its limits, as in, you know, you could there's, you know, there's a possibility that you could go to a site that had something bad on it that we didn't know about, which is pretty rare, or you know, you can still have an email come through with
an attachment, like we're we're you know, Gmail, for example, would be a trusted domain.
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So we we we can't tell you if you go download that attachment necessarily that that's going to be bad.
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So I think there's other layers you have to look at, like email security, antivirus, or even EDR type product.
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But, you know, just I think that the least limited technology out there from a threat perspective has to be DNS.
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And just by definition, the fact that it sits between you and every potential connection.
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And then not to mention what I said earlier about like the MRI machine.
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I mean, I know you don't have an MRI machine in your house, most likely or in your in your office, right?
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But like you do have a printer, you do have smart thermostats, IoT devices, you know, other things that often, I mean, we we found one actually just just checking out a new technology on our our chief people officer the other day.
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We actually found out that one of her smart devices in her home that she had brought in there had been compromised before it got on the network, being used as an endpoint for you know a proxy, right?
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So those are the types of things that DNS will will stop that you wouldn't necessarily find with like a traditional solution that you can install on an endpoint.
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Fantastic.
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Well, nice catch.
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So you've grown to almost 60,000 organizations, customers.
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That's an amazing milestone.
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What's the opportunity to scale?
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And and is AI part of that opportunity in terms of customer support and service and RD and development.
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It must be playing a big role there as well.
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Yeah, absolutely.
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I mean, I think sky's the limit for us.
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I mean, it it feels like we're just getting started, even though we're 10 years in.
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It, you know, there's no shortage of things connected to the internet.
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So that's pretty awesome for us.
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But in terms of AI, I think, you know, within the organization, it's definitely helping us to move faster.
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We're leveraging a lot more in every aspect from product to probably data.
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Like, you know, we have we have a massive amount of DNS data that AI is helping us tackle and sift through.
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I think, you know, I had to give it a stat yesterday that if you were to convert all of the DNS data that we house to lyrics for songs, the songs would play for over 11,000 years nonstop before it would run out.
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So being able to sift through that with AI has been awesome.
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And then from like an expansion perspective, I think, you know, I don't know if I I know Cloud, I think it was Cloudflare a few months ago made a statement that AI, that agents are gonna outnumber human traffic on the internet by like thousands of times.
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I'm not so sure I completely agree with that statement, but I do think they are going to outnumber the human users.
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So we're definitely seeing like even having to adjust maybe pricing models or anything like that, where there's going to be essentially, I was just talking with our CTO the other day, there's going to be more than one worker per human at this point, and each one with a different set of unique rules and you know supposed responsibilities that have to be protected.
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So I think it's a it's a crazy challenge.
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Things are moving so fast.
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The biggest challenge is probably that nobody quite knows exactly how to deal with it.
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So everybody's trying to come up with their own unique way right now.
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But it's it is kind of the Wild West, I would say, at the moment in terms of AI and AI.
00:22:21.250 --> 00:22:21.970
Indeed.
00:22:22.770 --> 00:22:24.690
And it's a strange moment.
00:22:24.770 --> 00:22:34.050
You mentioned Wild West, Black October, which is ironic because you talk to friends and family outside the IT or security industry, and no clue.
00:22:34.130 --> 00:22:37.410
It's everything, everything seems fine.
00:22:37.730 --> 00:22:42.770
But in the meanwhile, those CIO CISOs are kind of running around with hair on fire.
00:22:42.850 --> 00:22:43.570
Is it really?
00:22:44.450 --> 00:22:45.250
Challenging moment.
00:22:45.410 --> 00:22:55.730
Any advice to them, besides working with DNS Filter, obviously, any advice to them over the next weeks and months to kind of get through this period or what the next period might be?
00:22:56.050 --> 00:23:00.610
Yeah, well, they probably just didn't have enough time to call their friends and family to even tell them yet.
00:23:01.010 --> 00:23:02.450
That's probably what happened.
00:23:02.690 --> 00:23:07.890
But I think, you know, I think that I would say you have to get ahead of them.
00:23:07.970 --> 00:23:10.450
Like you not using DNS Filter or not.
00:23:10.530 --> 00:23:17.730
I really I'm a big proponent of using some of these tools against yourself if you can, and not to underestimate that.
00:23:17.890 --> 00:23:26.290
You know, I think before organizations, including DNS Filter, would do like pen testing and things like that with third parties.
00:23:26.370 --> 00:23:37.090
And you do it on a less regular basis, I would say, you know, a
lot of companies, maybe it's sort of quarterly, annually, maybe monthly, in some more aggressive situations.
00:23:37.810 --> 00:23:52.450
I think you have to consider as a as a CISO, somebody leading a security department, consider using these tools to start doing this on more of a daily, weekly basis, um, and get a lot more aggressive.
00:23:52.610 --> 00:24:09.410
It's a little a little sidebar, interesting thing is that so I had this is where this is what really resonated for me is that I went to a sort of a private security trust group meetup, I would say, back in August after Black Hat.
00:24:09.730 --> 00:24:23.330
We had somebody come in who was a previous uh ran security over at an intelligence agency previously, and they they gave some stats on some of what the models were capable of at that point.
00:24:23.570 --> 00:24:37.170
And, you know, they were kind of comparing the local models, the the Chinese-based local models like Deep Seek, GLM and everything, compared to like, you know, Mythos and all the ones, you know, the ones Astro, the ones that you normally hear about in the news.
00:24:37.410 --> 00:24:44.690
And it was scary to see that they kind of broke the tasks down in low, medium, high, and extra high difficulty.
00:24:44.930 --> 00:25:09.570
And the US frontier models made by, you know, anthropic and and open AI and the such, on the extra high and the high, they outperformed these local open weight models by factors of high dozens or low hundreds to even thousands of times better when it got to like, you know, the extra high levels of uh difficulty.
00:25:09.810 --> 00:25:18.530
But on the low and medium tasks, the open weight models, believe it or not, actually outperform the uh the frontier models today.
00:25:18.850 --> 00:25:20.370
I mean, that was the case back in August.
00:25:20.450 --> 00:25:21.970
I'm sure it's only got better.
00:25:22.130 --> 00:25:23.650
And it's only going to keep getting better.
00:25:23.810 --> 00:25:37.810
And you think about somebody can just go onto Hugging Face and download one of those models right now with a powerful enough machine that you're talking not even$5,000, kind of weaponize themselves.
00:25:37.970 --> 00:25:47.010
So I think as a CISO, you have to start thinking about doing some of that against yourself and be prepared to move a lot faster and more aggressively than before.
00:25:47.410 --> 00:25:48.370
Wow, great advice.
00:25:48.530 --> 00:25:50.130
First time I've I've heard that one.
00:25:50.290 --> 00:25:52.770
And well, congratulations on the on the great work.
00:25:52.930 --> 00:25:57.410
Where can people meet you or the team over the next couple of months in the run up to year end?
00:25:57.490 --> 00:26:00.530
Any any events or other plans worth calling out?
00:26:00.850 --> 00:26:03.410
Yeah, well, owe DNSfilter.com.
00:26:03.650 --> 00:26:04.690
So that's a good one.
00:26:04.930 --> 00:26:10.530
We're gonna be at IT Nation in uh Orlando next week, which was a big MSP conference.
00:26:10.690 --> 00:26:13.970
And then the next major one is probably gonna be RSA next year.
00:26:14.050 --> 00:26:18.690
You know, we're always at RSA, Black Hat, Falcon, all the big conferences.
00:26:18.850 --> 00:26:20.450
So definitely stop by.
00:26:20.530 --> 00:26:26.450
I'll probably be there and definitely happy to talk to anybody who wants to chat about this stuff.
00:26:26.610 --> 00:26:27.890
I'm really passionate about it.
00:26:28.210 --> 00:26:32.050
Well, it's come through and congratulations on the incredible work to you and the team.
00:26:32.130 --> 00:26:33.010
Thanks so much, Jen.
00:26:33.410 --> 00:26:34.210
Thank you, Evan.
00:26:34.450 --> 00:26:34.930
Appreciate it.
00:26:35.010 --> 00:26:35.810
Have a great day.
00:26:36.130 --> 00:26:38.210
Thanks, and thanks everyone for listening and watching.
00:26:38.290 --> 00:26:47.090
And also check out our TV show, techimpact.tv and cyberimpact.tv on Bloomberg Television and Fox Business Monthly.
00:26:47.250 --> 00:26:47.810
Thanks, everyone.
00:26:47.890 --> 00:26:48.690
Thanks, Ken.
00:26:48.930 --> 00:26:49.330
Thank you.
00:26:49.490 --> 00:26:49.890
Bye bye.