# Andrew Smallwood
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Top podcast episodes featuring andrew smallwood.
From Reactive to Proactive Property Management with Deb Newell
Are you just managing properties, or are you managing assets? The difference might be bigger than you think. In this episode, Andrew Smallwood is joined by industry consultant Deb Newell to tackle the complex differences between asset management and property management. Deb shares her expertise on …
Investor Mindset with Justin Anderson
Do you approach property management with an investor mindset? In this episode, Andrew Smallwood is joined by RentSmart CEO Justin Anderson to discuss what an investor mindset means, and how it can help you create a Triple Win with investors and residents. Justin lends his expertise in single- and m…
Group Rate Internet for SFR with Andrew Smallwood at Second Nature
In this episode, I am joined by Andrew Smallwood, Chief Customer Officer at Second Nature.
We discuss:
(00:00:00) - Intro
(00:02:25) - Special product launch: Group Rate Internet
(00:07:36) - Where in the resident cycle does this get implemented?
(00:14:42) - Sponsor: Second Nature
(00:15:47) - C…
Thinking Like a Chief Experience Officer
In this episode, Andrew Smallwood is joined by Reece Register, CXO and Fo-Founder at CXO Worx. Reece and Andrew talk through what it means to think like a Chief Experience Officer, leading with the resident experience and building processes that support that, rather than focusing on processes first…
Lifetime Value vs. Transactional Value
On The Property Management Show today, we’re speaking with Andrew Smallwood, who is the Chief Customer Officer (CCO) at Second Nature and the host of the Triple Win podcast. We’re diving into the difference between lifetime value and transactional value and how understanding that difference will he…
Culture Is Destiny: Building Championship Property Management Teams - with Andrew Smallwood
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We sit down with Andrew Smallwood of Second Nature to unpack how culture becomes destiny, why win-win isn’t enough in property management, and how to turn today’s “triple squeeze” into durable growth with resident-first design and values that live in practice. We share real frameworks, …
Business Development for Broker/Owners
On this episode, Ben Smith of BrightReach Sales and Tim Wehner of LendingOne join Andrew Smallwood to talk about what broker/owners need to know about building a business development function and winning business.
80. A Strategic Planning Session for Your Business with Andrew Smallwood of Second Nature
What separates property management companies that grow intentionally from those that simply react?
In this episode, Marc Cunningham sits down with Andrew Smallwood, Chief Strategy Officer at Second Nature, for a deep dive into strategic thinking. Rather than discussing theory, Andrew walks Marc th…
Martyrs Day July 5, 2026 Recap: The Birth of a Vision
Martyrs Day July 5, 2026 Recap: Birth of a Vision. We're hoping you caught the previous episodes discussing the Inaugural Martyrs Day 2026 event held on July 5, 2026. In this episode we bring you a recap of the day with proclamations and events happening in communities throughout the nation.Birth o…
Martyrs Day July 5, 2026 Recap: The Birth of a Vision
Martyrs Day July 5, 2026 Recap: Birth of a Vision. We're hoping you caught the previous episodes discussing the Inaugural Martyrs Day 2026 event held on July 5, 2026. In this episode we bring you a recap of the day with proclamations and events happening in communities throughout the nation.Birth o…
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