EP 60 The Hidden Patterns Behind Effective Crisis Communications with Jeff Hahn
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Behind every crisis response lies hidden patterns that determine success or failure. In this illuminating conversation, crisis communications expert Jeff Hahn pulls back the curtain on these patterns, sharing insights from his book "Breaking Bad News" and his decades of experience …
#741: Managing your brand reputation in real-time with Jeff Hahn, Hahn Agency
AI, real-time marketing, and influencer partnerships can be amazing ways to reach customers, but how do you manage the risk they could potentially bring to your brand and reputation—in an instant?
Agility requires a willingness to adapt quickly to changing market conditions and customer expectatio…
Smart Living: Tech for Residents
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how technology and AI are reshaping residential property management to deliver smarter, more seamless customer experiences.
Joining us is Jeff Hahn, CIO of FirstService Residential, one of North Am…
Breaking Bad News: Crisis Communication Insights
What should you say when everything goes wrong?
In this episode, we’re joined by Jeff Hahn, author of Breaking Bad News and one of the most experienced voices in crisis communication. With more than 30 years in reputation management, Jeff breaks down why crisis communication isn’t a “dark art,” b…
Breaking the 30-Year Playbook: The Future of Property Management Technology
In this episode, we sit down with CIO Jeff Hahn to unpack why the industry's decades-old operating model is no longer sustainable—and what the next era of service will look like. Jeff breaks down how HODA, RSS, and the upcoming Cyan platform will fundamentally shift communication, efficiency, and m…
#741: Managing your brand reputation in real-time with Jeff Hahn, Hahn Agency
AI, real-time marketing, and influencer partnerships can be amazing ways to reach customers, but how do you manage the risk they could potentially bring to your brand and reputation—in an instant?
Agility requires a willingness to adapt quickly to changing market conditions and customer expectation…
#741: Managing your brand reputation in real-time with Jeff Hahn, Hahn Agency
AI, real-time marketing, and influencer partnerships can be amazing ways to reach customers, but how do you manage the risk they could potentially bring to your brand and reputation—in an instant?
Agility requires a willingness to adapt quickly to changing market conditions and customer expectation…
Penny for Your Thoughts 6-22-26
Brian Barnhart hosts a Penny open line and Diane Ducey and Jeff Hahn to promote Tolono Fun Days happening this Friday and Saturday in Tolono.
Data Centres in the Crosshairs: Responding to Public Concerns with Jeff Hahn and Jason Stephenson
In this episode, Prof. Fridrik Larsen sits down with Jeff Hahn, founder of Hahn Agency and an authority on crisis communications, and Jason Stephenson of Escalent, to explore the growing public opposition to data center expansion across the United States.
While capital and demand behind the data ce…
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