# Claire Carroll

Principais episódios de podcast
Atualizada:

The new Consumer Duty: Episode 9 - Asset management

Julian Brown, a Partner in our financial services team, joins Claire Carroll to examine how each of the Consumer Duty outcomes will impact the asset management sector. What are the key challenges for asset managers? How does the Consumer Duty differ from existing regulations? What will be the impa…

The new Consumer Duty: Episode 8 - Outsourcing

Technology Partner Craig Rogers joins Claire Carroll to talk about the effect of the Consumer Duty on outsourcing arrangements. They discuss practical considerations for firms in relation to existing and new outsourcing arrangements, the timescales for implementation and advice on change managemen…

The new Consumer Duty: Episode 7 - Insurance

Paula Gaddum, a Partner in our Insurance & Reinsurance team, joins Claire Carroll to examine how the Consumer Duty will impact the insurance sector. They discuss how the Duty differs from existing regulations, including PROD 4, the key challenges for insurance firms, including resourcing and distr…

The new Consumer Duty: Episode 6 - Motor finance

In our sixth episode in our Consumer Duty podcast series, Claire Carroll and Jo Owens, a Partner in our Retail Financial Services team, discuss how the Consumer Duty will impact motor finance. Find out about the impact on lenders and dealers in the distribution chain, tips on clear customer communi…

The new Consumer Duty: Episode 5 - Disputes

Claire Carroll and Gareth Vowles, both Partners in our Financial Services Disputes & Investigations team, discuss how the Consumer Duty will impact disputes. They cover the Financial Conduct Authority's decision not to grant a private right of action, the likely impact of the Consumer Duty on othe…

The new Consumer Duty: Episode 4 - SM&CR and individual accountability

Claire Carroll speaks with Simon Collins, Managing Director - Financial Services at Konexo, about how the Consumer Duty will impact the Senior Managers and Certification Regime (SM&CR) and individual accountability. In this episode, they discuss practical tips for Senior Managers on how to execute…

The new Consumer Duty: Episode 3 - Monitoring, data and MI

Claire Carroll is joined by Ian Stott, Head of Financial Services at Konexo, to discuss the monitoring, data and MI reporting requirements set by the Consumer Duty. In this episode, they cover what should firms be doing now to prepare for implementation? the role of data in effective programme pla…

The new Consumer Duty: Episode 2 - Products and services

In this episode, Claire Carroll speaks with Naomi Seward, Partner and Head of Retail Finance, about how the Consumer Duty will impact products and services. They discuss where organizations should start with their change programme, the scale of products and services change required and top tips for…

The new Consumer Duty: Episode 1 - An Introduction

In the first episode of this new series, Claire Carroll talks with Gareth Vowles, both Partners in our Financial Services Disputes and Investigations team, about the new Consumer Duty. In this episode they explore what is the new Consumer Duty and how does it differ from current regulation? what re…

Publisher Spotlight: Tom Conaghan and the Art of the Short Story

When was the last time you read a book of short stories? For many readers, the answer is: a long time ago. Short fiction used to play a much larger role in literary culture. Writers such as Jorge Luis Borges, Edgar Allan Poe, and many authors built lasting reputations through the short story. Yet t…