# Chris Risdon
Principais episódios de podcast
Atualizada:
Top podcast episodes featuring chris risdon.
Chris Risdon - Mapping the User Experience
Transcript available.
In the current multi-device, interconnected landscape, a user can interact with your product or service from a variety of touchpoints. At each, you must address the user’s needs at a particular place and time. Those needs will be determined by where they are in the …
Chris Risdon - Orchestrating Experiences for Complex Ecosystems
Transcript available.
User experience, as it has come to be known and understood, is generally associated with the digital space. Designers and developers working in concert to make a site, app, or digital product more usable and well designed. However, a user’s interaction with you as a…
How to establish service design in a product driven tech company? / Chris Risdon / Episode #138
A clear pattern is emerging... You know what I see when I look at who is hiring service design professionals these days?
It's product driven tech companies!
When you take a closer look it's not that surprising that these companies are looking into service design.
They are realizing that they nee…
Advancing Service Design with Ben Reason and Patrick Quattlebaum
Is it time to advance the practice of service design?
Ben Reason and Patrick Quattlebaum think so. They’re veteran service designers and co-authors of a pair of Rosenfeld books—Service Design: From Insight to Implementation and Orchestrating Experiences respectively.
Ben, founder of LiveWork Stu…
Chris Risdon on Service Design
Chris Risdon is a Senior Staff Designer at eBay. Chris describes himself as an interaction designer that tends to look through a service design lens. Alongside his co-author Patrick Quattlebaum, Chris wrote Orchestrating Experiences, which is an excellent guide to the practice of service design. In…
Talk Shaping Behavior, By Design with Chris Risdon
Technology has allowed services to have a more pervasive role in people's lives, influencing their everyday behaviors. And we are swimming in a sea of academic insights on how people make decisions and what levers influence their behavior. But what does it mean to apply these insights practically i…
Patrick Quattlebaum 'Breaking down tribes to enable the orchestration of experiences'
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Hello and welcome to another episode of 'This is HCD'. My name is Gerry Scullion and I'm a service design principal now based in Dublin, Ireland. In this episode we caught up with t…
Patrick Quattlebaum 'Breaking down tribes to enable the orchestration of experiences'
Hello and welcome to another episode of 'This is HCD'. My name is Gerry Scullion and I'm a service design principal now based in Dublin, Ireland. In this episode we caught up with the brilliant Patrick Quattlebaum, co-author (alongside Chris Risdon) of the fantastic new Rosenfeld media book 'Orches…
282 Chris Risdon, Co-author
I lead teams and mentor designers while keeping my hands dirty in the practice. I design physical and digital services, and have been doing this and things related to this since 1997. I specialize in service design, behavioral design, and interaction design, all for increasingly complex service and…
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