TRANSCRIÇÃO 🔗
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Have you ever started a business with a significant other, spouse, or partner?
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And then for it to go wrong, well, today's episode on the Silicon Spring Book podcast,
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we chat to Gill Taylor, who's built some amazing fashion brands.
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And she's gone through some really, really powerful experiences, difficult experiences
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has made her into the entrepreneur she is today.
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On the Silicon Spring Book podcast, we focus on entrepreneurs who have built themselves
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into wonderful entrepreneurs, not despite the challenges they've gone through, but because
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of them.
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My name is Dom Pitot, I'm the founder of JoyForge Labs, and this is the episode with Gill Taylor.
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Welcome, Gill, to the Silicon Spring Book podcast.
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I'm really excited to learn about your story today and the struggles and battles and successes
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that you've been through.
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Obviously, some about it, and we want to share this today with the listeners.
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But let's start with what you're doing now.
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It looks really interesting.
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I've had a look, you're doing some kind of really high-end brand for dogs.
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It feels for me, it's like the Hermes or LMVHL, something like that of dogs, but you're doing
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some really interesting things in that space.
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Tell us about it.
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Cool, thanks, Don.
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So yeah, I've launched a high-end brand for dogs, manufacturing a whole range of lifestyle
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items that you would need.
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So my goal is to become a one-stop shop for dogs, but everything high-end, designed in
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a way that makes user friendly for dogs and owners moving around the city and really ties
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in our relationship with dogs and how modern our relationship with dogs has become.
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No one's really focusing on that, so that's the idea behind the brand.
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And manufacturing everything in Cape Town with the plans of exporting globally and building
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a global brand with it.
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So tell me a bit about that.
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What does that mean, integrating dogs into your life?
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I grew up on a farm with loads of dogs, but I've never really had dogs in an urban context,
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and I do understand it's probably...
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There's a lot of things that we do with dogs these days we'd never used to do.
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Yeah, so I think the lifestyle we share with dogs has changed drastically.
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Back in the day, dogs used to be outside, dogs used to feed them once a day.
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Now dogs really have become everyone's favourite member of the family, and they need to be
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treated that way.
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And there's not really beautiful items that cater for this market yet.
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Especially my target market is people, empty nesters whose kids have left the home, or
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millennials who have opted not to have children or have delayed having children.
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So they have disposable income to spend on their dogs that they see as family.
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And they also want things that complement their design aesthetic and complement their
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home aesthetic.
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So that's my target market that I'm targeting with this new brand.
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Okay, but give me an example of one.
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I think you've made something like a dog basket, or I've seen it on your website.
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Oh yeah, yes.
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Okay, carry that.
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The top selling product is a car seat that becomes a carrier that becomes a bed.
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So I have a design patent for it.
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It took us two years to make.
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And the whole concept is for small to medium sized dogs that move around the city with
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their owners.
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So the idea is you strap the car seat into the car.
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The dog sits in the car seat.
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You can attach the dog to the seatbelt for safety requirements, and also to the driver
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around and distract the driver.
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And when you get to a coffee shop where you're planning on doing some work, you can carry
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the dog in the carrier to the coffee shop and attach it to a chair so they can sit at
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the table with you without restaurant owners getting upset about dogs being on furniture.
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And then if you plan to go away for a weekend or you end up staying in a friend's house
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for the night, you can take that car seat into the house and unclip all four sides and
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it becomes a flat dog bed.
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Load full transcript
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So it's really thinking about that, the whole movement of your dog with you all at all times.
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But you're also thinking about its looks, right?
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These are not just functional items.
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This is also a bit more like an accessory, right?
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Where if I have one of these, it looks like a beautiful item.
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So I think what's really interesting is combining functionality with like a layer of creativity.
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And is that part of what differentiates Petite French?
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100%.
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So we also, you know, our market really cares about what their dogs look like.
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They are essentially an extension of themselves.
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So we are creating and designing products that really complement people's style.
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A lot of dog products in the market are quite ugly to say the least.
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And yeah, so we try to add that like proper design elements to the stuff and also make
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it functional and also make it comfortable for the dogs.
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And is that why you manufacture, you know, in Cape Town?
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Is it, I can imagine, obviously there is cost advantages to manufacturing in China at scale.
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But what is it about manufacturing locally that supports your brand?
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So I believe that Cape Town and South Africa has such incredible skills when it comes to
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craftsmanship and creating like beautiful products and the creative side of that as
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well.
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And there's obviously huge benefits in manufacturing in South Africa and Rands and being able to
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export and sell in dollars or pounds abroad.
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And we also obviously have all the different trade agreements with various countries to
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export duty and tax free.
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So there's a massive advantage.
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We also able to manufacture small quantities here.
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So as a small brand, I'm able to try out different things, test them, make some small
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quantities.
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And the plan is then to kind of do that as long as I can and start exporting while doing
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so.
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But obviously there is going to be a tipping point where the manufacturers here just can't
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do the quantities that are required.
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And
obviously if that's the case, then I'll start looking at broad for the manufacturers.
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But for now, there's a benefit to it and I do believe in it.
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Now this is not your first rodeo in terms of making this type of product.
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But you know, so I'm well aware that previously you were part of growing shoes shoes in South
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Africa.
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Let's get a little bit into that.
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But first, you know, I have a lot of personal love for the shoes brand.
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I mean, my kids, they're now my son is eight and my daughter's six, so that kind of out
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of those sizes, I think.
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But really as toddlers, that's all they were.
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We just bought shoe shoes, you know, every single type for them.
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And they were great looking shoes, really, really well suited to kids of that age.
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And you know, look good and we're not too expensive.
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You know, you could go and buy like some Nike or Edidas shoe, which wasn't really anyway
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that comfortable for them.
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But shoes was like for me, such an incredible brand or market positioning.
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Just like, well, that's the only thing we're going to buy.
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Why buy anything else?
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So that's my personal experience of it.
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I'm sure behind the facade, not so easy to do all of that.
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Let's go back to the beginning.
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Tell us about the shoe shoe story, how you got into it and what were some of the challenges
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along the way?
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Cool, yeah, so I was at a NASPA startup.
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I actually started as a buyer with the machine group and hated corporate.
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I just hated being put into a box and didn't last there very long.
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And I ended up heading over to a NASPA startup in the kids industry, baby industry.
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I was heading up there buying and they're sourcing and came across a brand called shoe
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shoes.
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I absolutely fell in love with the product and just felt like with a bit of love and
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the correct branding and a bit of time and effort, it could be something really special.
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So my fiance and I at the time were looking for something to do together.
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We were
both business minded and had that on top of my mindset.
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So we originally approached the owners to possibly distribute the brand for them abroad.
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And two meetings ended up in us agreeing to do a due diligence to buy the company.
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So we bought the business together and took it over in 2016.
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And yeah, so that's how we got into it.
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Okay, so you guys took it over and then it was just easy from there, like international
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expansion, brands and so forth.
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But tell me a little bit about like, so what are the main problems in a business like that
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when you're taking it over in the beginning?
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What were the first things that you guys really had to solve?
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Yeah, so I think obviously so exciting when you buy your first business.
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So much like excitement and giddiness.
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And yeah, I think the first day we walked into the factory was it was just difficult
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and challenges from day one.
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I think just off the get go, we took over the company, walked into the warehouse, opened
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up our emails and found that we'd lost our biggest distributor.
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So that was day one.
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And I think then what also ended up happening very early on was we realized that the amount
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of shoes that we were told in the due diligence, the factory was producing every month was
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not nearly possible.
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So that's through all of our costings out.
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That's through everything out.
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So yeah, so it was quite tough from day one.
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And then I think we did a rebrand.
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We hadn't the range hadn't been updated in about 14 years.
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Just running the same shoes.
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So we decided to immediately do ranges, seasonal ranges, develop new lab colored letters.
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We introduced seasons.
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So we introduced winter and summer, which they never done before.
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So sandals and summer and boots and winter, which was amazing.
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It took off.
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We had distributors abroad that we managed to bring on board.
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And then the challenge of that was actually being young and inexperienced, keeping the
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distributors in check with boundaries.
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One of the issues that happened was each distributor from a different region liked specific shoes
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from a specific range.
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So we just kept them running because they just wanted to read all of those.
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And I think in the end, we ended up with such a wide range of shoes and products.
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And it was incredibly difficult to manage, incredibly difficult to, we were just keeping
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such a huge leather stock room with all the colors in case they reordered replants.
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So yeah, so that was one of the challenges.
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Some of the exciting things was we built the factory up to 50 staff, all the exporting,
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the rebrand that we did was amazing and very well received.
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Oppositioning was done really well.
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And I managed to negotiate to deal with Disney, which was one of the highlights of my career.
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But that came with all of its own set of challenges.
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One of them was we had to commit to royalties for an entire year of what we estimated the
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sales to be with a minimum, of course.
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So that was a massive cash flow sack.
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And then we were only able to access the design files from day one of our contract starting.
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So got the design files, day one, designed our shoes, how we always do, and tried to
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submit them.
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And they were just like, no, there's absolutely no way.
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It was like skew Mickey's, you know, hand cut and not accepted at all.
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So we then had to go back to the drawing board and ended up having to bring in a very expensive
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laser cutting machine from abroad.
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So that took a month and a half to get here.
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So that was a month and a half out of our year's contract of sales that just got lost.
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And then we brought in the laser machine and also just more challenge being thrown on top
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of this.
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We actually had a break in at our factory in Ossary shortly after buying the laser machine.
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And the guys decided to knock the sink off of the wall and flood the place.
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And we nearly lost the laser machine that we just brought in.
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So
yeah, so that came with a lot of challenges.
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And it was also a big learning curve.
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It's all nice and wild to do these massive deals and agreements.
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But at the end of the day, when you're a small business, there's so much red tape to try
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and get around that just ends up killing the deal.
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So yeah, so that was one of the lessons and challenges with Shushu's.
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Another really big, exciting moment that happened for us was we managed to sign Bye Bye Baby
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in the US as a retailer.
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And I mean, they're absolutely massive.
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They have about as many stores in one state as Toys R Us has in the whole of South Africa.
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So it was a really, really big deal.
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And after a lot of red tape and signing up, we ended up having to walk away from the deal
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because we couldn't afford the insurance needed to cover ourselves under the children and
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baby liability in the US that was needed for the order.
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So you are another thing you think is a South African business or a small brand.
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Let's go for it.
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They sign these deals and then you do.
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And it just can't happen because we're too small.
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Yeah.
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Now, just let this go into one of those moments, I'm sure there was times where you were, I
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don't know, maybe at the factory and had to go into a room to scream.
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Yeah, tell us a bit of what is it like personally?
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Because we all know that these are real challenges, cash flow.
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You just said you signed a big deal.
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Everything's wonderful.
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Great.
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We're going to make so much money.
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I'm sure the staff is all excited.
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Everybody's excited.
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Then you realize, oh, we can't start the work until the first day and then we got to pay
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millions out upfront, taking on huge amounts of risk, all that pressure on top of you.
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And then something like, OK, well, I still need to buy a laser machine.
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And like you begin to question your own ability.
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Other people start to question your ability.
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You certainly don't have the track record to show them, no, no, no, don't worry.
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I've built 10 businesses before.
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This is kind of your first go at it.
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Yeah, well, the moments where you were just like, what am I doing?
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100%.
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Am I insane?
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Yeah.
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I think, you know, you really trust that it's all going to work out and you take advice
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from people and you kind of just go with it.
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And I think the harder it gets and the more blows you get given, the more you start with
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self-doubt and the imposter syndrome and I don't have a clue what I'm doing.
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And this is going to fail and this is going to work.
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And yeah, so there was a lot of that.
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I think in the beginning, when we took over the business, I was energised and working
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weekends and working late hours and just pouring my heart and soul into it.
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And then I reached up, I actually got burned out with my time at Shoe Shoes.
241
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It did reach a point where I couldn't get out of bed for six months.
242
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I got so sick from burnout.
243
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And also, I mean, it was bad.
244
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I thought I was dying at one stage.
245
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I didn't know what was going on.
246
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And it took 10 different doctors before I got diagnosed with an autoimmune disease called
247
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Graves disease.
248
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And yeah, I think I did learn a very hard lesson as well in that you can't just work
249
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all the time.
250
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You know, there has to be a little bit of a balance.
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But when it's your baby and you really wanted to succeed, you put everything you have into
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it until your body decides it's done.
253
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So yeah, so that was, it was very difficult.
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And also, I was running the company with my, then my fiancee who I ended up marrying.
255
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And yeah, I took a toll on our relationship as well.
256
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We were working together and the relationship ended up just being work.
257
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So when, and then when things got bad, you know, there's only one person you're going
258
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to get cross with about it.
259
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And
yeah, so it was very challenging.
260
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And I definitely had my dark days.
261
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Yeah.
262
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And so it did come to a point where you decided like no more.
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You've shed a little bit there and then just take us into that moment, that day that kind
264
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of decided I can't carry on.
265
00:17:26,520 --> 00:17:34,040
So we bought the business in 2016 and I think it took two or three years for me to get really
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sick and our relationship with, sorry.
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So two years into running the business, we got married and we were married for a year.
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And then it just kind of the wheels started coming off and I got really sick and kind
269
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of tied everything together.
270
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I was just, it was too stressful.
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The business was really difficult.
272
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And yeah, I ended up, we ended up getting divorced and once again, put the business first ahead
273
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of our relationship and decided to continue running the company together for another four
274
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years after that.
275
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There was also unbelievable.
276
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And wow.
277
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Okay.
278
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Yeah.
279
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There was lots of me locking myself in the bathroom crying on the bathroom floor.
280
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I don't know without the staff knowing, but we did, we decided that we wanted to put the
281
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business first after the divorce.
282
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So for a long period of time, we decided not to tell the staff and just continue because
283
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we didn't want to rock the boat at work.
284
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And then this continued for a little while COVID hit as well.
285
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So it was during the COVID time.
286
00:18:46,880 --> 00:18:53,160
So you can also imagine the challenges of that with 50 staff, cash flow, COVID, the uncertainty
287
00:18:53,160 --> 00:18:55,760
of everything.
288
00:18:55,760 --> 00:19:03,320
And yeah, I, the plan was actually, I met someone new and the plan ended up being just
289
00:19:03,320 --> 00:19:06,640
for the sake of us and the company success.
290
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The plan was for myself and my new partners and move to the States to LA.
291
00:19:13,600 --> 00:19:17,160
We had an American LLC set up and we were growing really nicely and I was there four
292
00:19:17,160 --> 00:19:20,200
times a year and I was absolutely loving it.
293
00:19:20,200 --> 00:19:24,880
So I decided that would be my way forward, I would move over that side and I'd run the
294
00:19:24,880 --> 00:19:28,520
American company and he would stay here and run the South African company.
295
00:19:28,520 --> 00:19:36,760
And then COVID hit and we lost so many distributors abroad, cash flow took a knock and I was really
296
00:19:36,760 --> 00:19:41,800
being put under a lot of pressure to move immediately.
297
00:19:41,800 --> 00:19:47,640
And that came with its own complications where my partner could only get a work permit from
298
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day one of us arriving there and then only three months after that, he started looking
299
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for a job.
300
00:19:52,440 --> 00:19:54,200
And I was also given a deadline.
301
00:19:54,200 --> 00:19:57,840
I think they said to me, you can have two months salary and then whatever you bring
302
00:19:57,840 --> 00:19:59,920
in is what you've got.
303
00:19:59,920 --> 00:20:05,600
So I was feeling the pinch of it a lot and just really uncertain and I just didn't feel
304
00:20:05,600 --> 00:20:06,960
right.
305
00:20:06,960 --> 00:20:13,960
So I went through to lunch to meet, actually not my business partner, I actually went to
306
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go meet his dad.
307
00:20:16,160 --> 00:20:20,600
And yeah, we were sitting across the table and I was just feeling a lot of pressure.
308
00:20:20,600 --> 00:20:26,200
And I think with my body being sick, I started to realise also the more I travelled and the
309
00:20:26,200 --> 00:20:30,520
more I came home to the office, the more I realised like this doesn't feel so good.
310
00:20:30,520 --> 00:20:33,960
Like there's something my body is not happy about here.
311
00:20:33,960 --> 00:20:39,200
Yeah, so we had a brief discussion about what our plans were to leave and I think everything
312
00:20:39,200 --> 00:20:46,120
just built up and I ended up resigning without thinking the words before that kind of resided.
313
00:20:46,120 --> 00:20:50,880
Just came out of my mouth and decided I was done and I couldn't do it anymore.
314
00:20:50,880 --> 00:20:59,840
Wow, so you went into a restaurant to talk about the future and walked out and it was
315
00:20:59,840 --> 00:21:00,840
over.
316
00:21:00,840 --> 00:21:05,760
You were like, I'm out.
317
00:21:05,760 --> 00:21:10,800
And if you reflect on that, do you think you made the right decision, the right call?
318
00:21:10,800 --> 00:21:12,840
Oh, 100%.
319
00:21:12,840 --> 00:21:16,400
I think as soon as I got out of the company, my body started healing.
320
00:21:16,400 --> 00:21:19,520
I wasn't on medication anymore or I wasn't sick anymore.
321
00:21:19,520 --> 00:21:22,120
So I know it was definitely the right idea.
322
00:21:22,120 --> 00:21:28,880
And I think Shushu's for me was, you know, that brand was my heart and soul.
323
00:21:28,880 --> 00:21:30,720
I poured everything into it.
324
00:21:30,720 --> 00:21:35,440
And you know, as soon as things, as soon as I started getting restricted on
like, you
325
00:21:35,440 --> 00:21:40,440
can't do this or that's not a good idea or we don't agree with that, then my creativity
326
00:21:40,440 --> 00:21:43,520
outlet just got taken away from me.
327
00:21:43,520 --> 00:21:45,520
And that was kind of my love for the brand.
328
00:21:45,520 --> 00:21:48,120
I just felt like I didn't agree with the strategy anymore.
329
00:21:48,120 --> 00:21:50,480
I didn't agree with where the company was going.
330
00:21:50,480 --> 00:21:56,360
So yeah, I said it was definitely the right decision.
331
00:21:56,360 --> 00:22:01,040
And I think this is what a lot of founders struggle with is that the things they love
332
00:22:01,040 --> 00:22:06,600
about their business, when they started, when they were first like developing the concept,
333
00:22:06,600 --> 00:22:10,680
it's not what's needed later on to make the business grow and scale.
334
00:22:10,680 --> 00:22:12,040
Like it becomes all about sales.
335
00:22:12,040 --> 00:22:14,520
It becomes all about efficiencies.
336
00:22:14,520 --> 00:22:19,240
It becomes about cash flow management and, you know, talking to funders and investors
337
00:22:19,240 --> 00:22:23,880
and reporting and all those things are really important, but they're not what drove you
338
00:22:23,880 --> 00:22:25,800
in the beginning to do it.
339
00:22:25,800 --> 00:22:30,800
And you find that like the percentage of time that you are working on the part of the business
340
00:22:30,800 --> 00:22:33,960
which you love, it's more and more and more.
341
00:22:33,960 --> 00:22:35,320
Because it's not as important anymore.
342
00:22:35,320 --> 00:22:44,480
Like the thing that makes the business initially viable, the idea, the creativity, is kind
343
00:22:44,480 --> 00:22:47,000
of not valued.
344
00:22:47,000 --> 00:22:52,320
Is that how it kind of felt like there was a successful branding change and new products
345
00:22:52,320 --> 00:22:53,320
and so forth.
346
00:22:53,320 --> 00:22:56,920
And then you get into this rhythm.
347
00:22:56,920 --> 00:23:01,960
Does the value of what you did to get it to be successful, do people still see it that
348
00:23:01,960 --> 00:23:05,480
way or how does that value perception change?
349
00:23:05,480 --> 00:23:10,840
I mean, I think the brand is, it has such strong brand equity and I think it's going
350
00:23:10,840 --> 00:23:14,640
to stand like that for a very long time.
351
00:23:14,640 --> 00:23:21,600
But I think what always happens in any company is the fun stuff goes away when there's no,
352
00:23:21,600 --> 00:23:25,200
you know, when you lose a big distributor, there's no money for the fun stuff.
353
00:23:25,200 --> 00:23:28,720
And then when your creativity gets taken away and you're just doing the mundane day-to-day
354
00:23:28,720 --> 00:23:30,240
stuff all the time.
355
00:23:30,240 --> 00:23:34,240
So something that I just wasn't good at, I was trying so hard to do when I actually
356
00:23:34,240 --> 00:23:39,080
just should have outsourced them or asked for help and said I would, you know, something
357
00:23:39,080 --> 00:23:42,000
that would take someone else quick to do.
358
00:23:42,000 --> 00:23:43,880
I was spending so much time doing it.
359
00:23:43,880 --> 00:23:46,600
It was just draining my energy and I wasn't getting it right.
360
00:23:46,600 --> 00:23:49,760
So then I go down the hall of like, well, I'm failing at this.
361
00:23:49,760 --> 00:23:52,520
And, and meanwhile, there's just some things, isn't it?
362
00:23:52,520 --> 00:23:55,880
I'm troubling you that you need to learn to outsource that you can't do yourself or you
363
00:23:55,880 --> 00:23:59,800
don't have the skills to do or your time is better suited elsewhere.
364
00:23:59,800 --> 00:24:02,960
So I think there was a lot of that that was learned as well.
365
00:24:02,960 --> 00:24:05,760
Yeah, you're quite right.
366
00:24:05,760 --> 00:24:09,400
But in the beginning, right at the start, you don't have the money or even enough work
367
00:24:09,400 --> 00:24:17,120
for like a full-time CFO, you know, a full-time operations manager, a full-time sales manager,
368
00:24:17,120 --> 00:24:21,080
you know, and often if you transition to those too early, your costs in your business go
369
00:24:21,080 --> 00:24:26,040
up, so your overheads are too high and you struggled into, to stay afloat.
370
00:24:26,040 --> 00:24:27,040
That's real.
371
00:24:27,040 --> 00:24:28,040
No money in the bank, no business.
372
00:24:28,040 --> 00:24:30,440
Like, doesn't matter how much creativity you want.
373
00:24:30,440 --> 00:24:35,520
Like, you're looking at that number on the bank account before before salaries have to
374
00:24:35,520 --> 00:24:36,520
pay every month.
375
00:24:36,520 --> 00:24:41,800
So like the 20th, the 21st, like chasing for, you know, customers, please pay because I've
376
00:24:41,800 --> 00:24:44,400
got payroll and I got a fun payroll on the 23rd.
377
00:24:44,400 --> 00:24:48,160
It goes out on the 24th to the thing and then on the 25th, everybody gets paid and then
378
00:24:48,160 --> 00:24:49,840
you breathe a sigh of relief.
379
00:24:49,840 --> 00:24:52,120
Thank God, I made payroll this month.
380
00:24:52,120 --> 00:24:55,880
Like, when you're in that mode, I've been there.
381
00:24:55,880 --> 00:25:01,080
It's so hard to think then, you know what I need to do is add source and pay more money
382
00:25:01,080 --> 00:25:03,400
to other people to take some of the load.
383
00:25:03,400 --> 00:25:07,880
And then it's incredibly difficult to know when's the right time.
384
00:25:07,880 --> 00:25:11,880
I think another thing that we found hard in that situation when you're in it and you're
385
00:25:11,880 --> 00:25:16,640
just looking at the day-to-day was we didn't step back and just, we kept doing a strategy
386
00:25:16,640 --> 00:25:20,720
and not sticking to it or not committing to it because we wouldn't see results within
387
00:25:20,720 --> 00:25:25,600
the
first month and then we'd immediately check it out and go to the next thing.
388
00:25:25,600 --> 00:25:31,320
Instead of giving anything enough time to really set some emotion and work.
389
00:25:31,320 --> 00:25:38,440
So now you're unemployed, fun employed after you've left Shoe Shoes.
390
00:25:38,440 --> 00:25:39,440
What do you do then?
391
00:25:39,440 --> 00:25:42,560
Like, it's a common problem for entrepreneurs.
392
00:25:42,560 --> 00:25:43,920
You leave one thing.
393
00:25:43,920 --> 00:25:47,360
Now you have the question, okay, I'll go back and get a job.
394
00:25:47,360 --> 00:25:50,080
Do I start something new?
395
00:25:50,080 --> 00:25:54,280
What was your process and your thinking in that period?
396
00:25:54,280 --> 00:26:01,520
So while I was at Shoe Shoes for a number of years, I had the idea for making something
397
00:26:01,520 --> 00:26:02,520
in the pet industry.
398
00:26:02,520 --> 00:26:06,480
My idea was actually leather collars because we were dealing with so much beautiful leather.
399
00:26:06,480 --> 00:26:10,480
I just saw, you know, my creative mind was just like, oh, I can make amazing collars and
400
00:26:10,480 --> 00:26:12,320
leaves from this.
401
00:26:12,320 --> 00:26:16,720
And that was something that I put a business plan together for and it was kind of parked
402
00:26:16,720 --> 00:26:19,800
on my desk for about four or five years.
403
00:26:19,800 --> 00:26:23,200
And when I resigned, I decided now's the time.
404
00:26:23,200 --> 00:26:24,200
I really want to do this.
405
00:26:24,200 --> 00:26:28,440
You know, every time I saw another brand launching something in the industry, I got that like
406
00:26:28,440 --> 00:26:29,720
sick feeling in my stomach.
407
00:26:29,720 --> 00:26:32,240
Like, oh, I want to be doing this.
408
00:26:32,240 --> 00:26:34,400
I could be doing it better than them.
409
00:26:34,400 --> 00:26:41,200
So, yeah, so I decided to take every little last bit of savings that I have and put it
410
00:26:41,200 --> 00:26:44,120
into a new brand, which is what I did.
411
00:26:44,120 --> 00:26:46,160
And yeah, I was very energized.
412
00:26:46,160 --> 00:26:49,560
I was very excited to launch this new thing.
413
00:26:49,560 --> 00:26:54,320
So for the first year, I just worked on product and the brand and the website and getting
414
00:26:54,320 --> 00:26:57,720
everything live.
415
00:26:57,720 --> 00:27:01,480
And yeah, it's now it's been just over two years that I've been running it.
416
00:27:01,480 --> 00:27:05,640
But yeah, one was amazing, energized, loving it, passionate about it.
417
00:27:05,640 --> 00:27:13,920
And then year two came with some serious challenges and self-doubt and imposter syndrome and failure.
418
00:27:13,920 --> 00:27:17,760
And yeah, and then I then I started thinking, you know, what am I doing?
419
00:27:17,760 --> 00:27:18,760
I don't know what I'm doing.
420
00:27:18,760 --> 00:27:22,520
It's been a long time since I've made any money.
421
00:27:22,520 --> 00:27:26,960
All my friends are further ahead and they're all climbing the corporate ladder and I'm
422
00:27:26,960 --> 00:27:32,320
falling behind and yeah, and then and then a lot of the self-doubt came and then I reached
423
00:27:32,320 --> 00:27:38,960
a point where I was ready to give up and decided, let me update my CV and start looking for
424
00:27:38,960 --> 00:27:39,960
jobs.
425
00:27:39,960 --> 00:27:45,160
And then I very quickly realized that as an entrepreneur, you're not hireable.
426
00:27:45,160 --> 00:27:50,480
You know, you have a lot of skills and so many different things, but yeah, I realized
427
00:27:50,480 --> 00:27:51,760
how unemployable I was.
428
00:27:51,760 --> 00:27:56,320
And then I really dug deep on like, what is it that I want to do?
429
00:27:56,320 --> 00:28:02,040
I went back to like childhood passions and what I'm good at and what energizes me and
430
00:28:02,040 --> 00:28:07,120
actually decided at the end of last year that this teach French brand is what I want to
431
00:28:07,120 --> 00:28:08,960
be doing.
432
00:28:08,960 --> 00:28:15,120
So then I recommitted and yeah, since recommitting, it's just been amazing how how well I've
433
00:28:15,120 --> 00:28:16,120
got.
434
00:28:16,120 --> 00:28:18,960
Yeah, how much is happening and how exciting it all is again.
435
00:28:18,960 --> 00:28:25,240
I want to ask a little bit because now you've done a lot of these things and some people
436
00:28:25,240 --> 00:28:29,600
would look at you and go, oh, well, probably had wealthy parents.
437
00:28:29,600 --> 00:28:34,640
You probably had parents who were entrepreneurial or like, you know, went to the best schools
438
00:28:34,640 --> 00:28:35,640
and everything.
439
00:28:35,640 --> 00:28:41,520
And as far as I understand, you've also not had the easiest time getting into this and
440
00:28:41,520 --> 00:28:43,720
what kind of support systems you've had around you.
441
00:28:43,720 --> 00:28:48,960
So just tell me a little bit about like what you had a support in this process and then
442
00:28:48,960 --> 00:28:52,240
what you've built and developed to help you over time.
443
00:28:52,240 --> 00:29:00,000
Yeah, so I actually grew up with a very sick mum and she died when I was 19, which obviously
444
00:29:00,000 --> 00:29:03,560
also added to the autoimmune and the stress of that.
445
00:29:03,560 --> 00:29:08,080
My dad also has MS, so he's been very sick for the last 10 years.
446
00:29:08,080 --> 00:29:14,120
So yeah, quite a difficult thing I'm navigating on that side.
447
00:29:14,120 --> 00:29:23,000
And then I did have my ex's dad, my ex father-in-law was an amazing entrepreneur and he really
448
00:29:23,000 --> 00:29:28,400
did cultivate the entrepreneurship in me and mentor me from a young age.
449
00:29:28,400 --> 00:29:33,400
And he was amazing up until the point that, you know, my relationship with my ex started
450
00:29:33,400 --> 00:29:34,400
getting rocky.
451
00:29:34,400
--> 00:29:38,720
And he was actually like a dad to me from the age of 11 and I grew up in their home
452
00:29:38,720 --> 00:29:40,800
on weekends and brothers were best friends.
453
00:29:40,800 --> 00:29:46,640
Our mums went to school together, so it was a very close knit family.
454
00:29:46,640 --> 00:29:53,760
And then unfortunately when I came to aim my divorce with my ex, I didn't divorce my
455
00:29:53,760 --> 00:29:55,640
ex, I ended up divorcing his dad.
456
00:29:55,640 --> 00:30:01,760
We had lunch at Cerugo at the waterfront and we ordered sushi and I couldn't get the piece
457
00:30:01,760 --> 00:30:05,080
of sushi down because my mouth was so dry.
458
00:30:05,080 --> 00:30:09,240
But yeah, so it was through him that I got divorced and it was also through him that
459
00:30:09,240 --> 00:30:11,520
I ended up resigning from Shushu's.
460
00:30:11,520 --> 00:30:19,080
So incredibly difficult and I also was young and yeah, I didn't have anyone I could phone
461
00:30:19,080 --> 00:30:24,360
to for advice or, you know, I was doing these big negotiations on my own with very little
462
00:30:24,360 --> 00:30:26,960
support.
463
00:30:26,960 --> 00:30:33,200
And then as soon as I started my new company and had an investor come on board, I actually
464
00:30:33,200 --> 00:30:36,040
never heard from my ex-father-in-law again.
465
00:30:36,040 --> 00:30:41,760
I think him and his wife just, you know, cut ties with me, blood is thicker than water
466
00:30:41,760 --> 00:30:43,400
and I understand that.
467
00:30:43,400 --> 00:30:45,760
But yeah, it was a massive loss for me.
468
00:30:45,760 --> 00:30:50,680
So I think it was just on top of, you know, running the business and going through the
469
00:30:50,680 --> 00:30:51,680
divorce.
470
00:30:51,680 --> 00:30:56,880
I was also, I felt very alone going through all of this.
471
00:30:56,880 --> 00:31:02,480
And yeah, I think I'm in a much better situation now with Petite French because as I mentioned
472
00:31:02,480 --> 00:31:07,360
to you, I just really rely on a network and I've built like such an amazing community
473
00:31:07,360 --> 00:31:09,360
around me and mentors around me.
474
00:31:09,360 --> 00:31:15,080
And there's some key people in my life that have kind of held my hand through this journey
475
00:31:15,080 --> 00:31:19,520
with Petite French now and I can phone and ask, you know, what the hell am I doing here?
476
00:31:19,520 --> 00:31:23,560
Or like, I don't know what I'm doing here or please can you introduce me to this person
477
00:31:23,560 --> 00:31:24,960
or how do I do this?
478
00:31:24,960 --> 00:31:29,600
And yeah, it's been a very different kind of situation now.
479
00:31:29,600 --> 00:31:37,360
Yeah, so that was my story of like, hasn't been an easy, easy, you know, he has all
480
00:31:37,360 --> 00:31:39,520
the money in the world and you can do with it what you want.
481
00:31:39,520 --> 00:31:46,840
I think they've been, I can tell you stories about last
year selling things on Facebook
482
00:31:46,840 --> 00:31:50,520
marketplace to fund my samples for my business.
483
00:31:50,520 --> 00:31:55,560
We also started renting out a room in our house on Airbnb until body corporate quarters.
484
00:31:55,560 --> 00:31:59,280
But yeah, that was a nice little chunk that could go into my business and keep it running
485
00:31:59,280 --> 00:32:00,280
for another year.
486
00:32:00,280 --> 00:32:07,240
So yeah, so I've just, you know, you hustle and like you bootstrap and and it's difficult.
487
00:32:07,240 --> 00:32:11,040
They are like, these sleepless nights where I don't know how I'm going to pay for stuff.
488
00:32:11,040 --> 00:32:17,720
But I think that's also been a huge growth for me is that last year I was kind of self
489
00:32:17,720 --> 00:32:20,600
doubting, I don't know how this is going to go or where it's going to go, where's now
490
00:32:20,600 --> 00:32:24,240
I'm like, this is going to work and briefing stuff that I don't have cash for yet, but
491
00:32:24,240 --> 00:32:28,400
I know I'm going to find it busy raising investment now.
492
00:32:28,400 --> 00:32:30,040
And yeah, I know I believe in it.
493
00:32:30,040 --> 00:32:31,040
I know it's going to happen.
494
00:32:31,040 --> 00:32:35,600
And yeah, it all kind of work out the way it's supposed to really.
495
00:32:35,600 --> 00:32:38,040
I think that loneliness is the hardest part of being an entrepreneur.
496
00:32:38,040 --> 00:32:42,600
Like you, you, nobody really knows the details.
497
00:32:42,600 --> 00:32:48,600
On the outside, you're presenting a picture of, of confidence, success, because you need
498
00:32:48,600 --> 00:32:51,520
to convince a whole lot of people to go on this journey with you.
499
00:32:51,520 --> 00:32:53,360
But it's important to do that.
500
00:32:53,360 --> 00:32:57,280
You can't go out every day and go, oh my God, I don't know what I'm doing.
501
00:32:57,280 --> 00:32:58,280
Everybody will just run away.
502
00:32:58,280 --> 00:33:03,160
They look at you like you must have it together.
503
00:33:03,160 --> 00:33:04,520
And you don't inside.
504
00:33:04,520 --> 00:33:08,760
Like on the external, you've got to present that a picture of confidence.
505
00:33:08,760 --> 00:33:11,120
And I think you can still be vulnerable to some degree.
506
00:33:11,120 --> 00:33:17,680
But really as a leader, you can't be daily, you know, breaking down in front of people.
507
00:33:17,680 --> 00:33:23,840
You need to, you need to help them see the future and present the future in a realistic
508
00:33:23,840 --> 00:33:25,840
but positive way.
509
00:33:25,840 --> 00:33:30,120
And I normally ask the question, you know, like you've already pretty much answered it,
510
00:33:30,120 --> 00:33:34,160
which is, you know, why did, you know, did you want to give up?
511
00:33:34,160 --> 00:33:38,240
You certainly have had that multiple times, but maybe just reflect on why, why haven't
512
00:33:38,240 --> 00:33:40,240
you given up?
513
00:33:40,240 --> 00:33:41,240
Sure.
514
00:33:41,240 --> 00:33:49,280
I mean, I definitely secretly love the challenges.
515
00:33:49,280 --> 00:33:52,720
I think, you know, obviously just for this podcast as well, I had to, I did a lot of
516
00:33:52,720 --> 00:33:58,560
reflection of like, I'm not hireable, but flip the amount of stuff that I've managed
517
00:33:58,560 --> 00:34:01,280
to get right in the last year.
518
00:34:01,280 --> 00:34:04,880
I think one of the things to mention that was one of the reasons why I wanted to give
519
00:34:04,880 --> 00:34:13,440
up last year was I got a distributor, sorry, I got an investor involved, I pitched to someone
520
00:34:13,440 --> 00:34:17,440
and he was keen and he was in and he committed a certain amount of money, paid over four
521
00:34:17,440 --> 00:34:20,840
chances at the beginning of last year.
522
00:34:20,840 --> 00:34:23,760
And you know, it's all romance when you get an invest on board.
523
00:34:23,760 --> 00:34:25,680
I was naive to it.
524
00:34:25,680 --> 00:34:30,800
I had a lawyer advising me who said, you know, you got a plan for the divorce.
525
00:34:30,800 --> 00:34:33,000
You should know this.
526
00:34:33,000 --> 00:34:37,680
And yeah, it was just, you know, he's South African, but he doesn't have a company or
527
00:34:37,680 --> 00:34:42,840
residency in South Africa and he paid the money from a business he has abroad and the
528
00:34:42,840 --> 00:34:45,760
Reserve Bank just held the money up.
529
00:34:45,760 --> 00:34:49,040
I couldn't, the money was paid three months late.
530
00:34:49,040 --> 00:34:52,400
So I missed all my deadlines for factories and seasons and all of that.
531
00:34:52,400 --> 00:34:55,320
That went all the way out the window.
532
00:34:55,320 --> 00:35:00,720
And then I tried to get the money released and the Reserve Bank just wouldn't release
533
00:35:00,720 --> 00:35:04,320
it and I was on the phone with them every day for two months trying to get the money
534
00:35:04,320 --> 00:35:06,160
released.
535
00:35:06,160 --> 00:35:14,480
And yeah, eventually got it out and it was just that I had no boundaries in place.
536
00:35:14,480 --> 00:35:20,520
I kind of let the relationship of my investor become more friendship and less business.
537
00:35:20,520 --> 00:35:25,320
And I ended up becoming the emotional place for him to dump all of his personal stuff
538
00:35:25,320 --> 00:35:26,320
going on.
539
00:35:26,320 --> 00:35:29,960
And very quickly things just like got out of control.
540
00:35:29,960 --> 00:35:34,960
And he refused to sign the paperwork for me to issue the shares, but he was also refusing
541
00:35:34,960 --> 00:35:37,400
to put the next tranche of money in.
542
00:35:37,400 --> 00:35:41,560
So I was stuck with my hands behind my back, unable to go look for other investors, but
543
00:35:41,560 --> 00:35:43,080
also not able to move forward.
544
00:35:43,080 --> 00:35:44,400
I had bills that I needed to pay.
545
00:35:44,400 --> 00:35:46,240
I didn't have cash flow to do it.
546
00:35:46,240 --> 00:35:50,680
So yeah, so all of a sudden like the fun and the creativity that we're talking about right
547
00:35:50,680 --> 00:35:52,520
in the beginning, like there was none of that.
548
00:35:52,520 --> 00:35:57,080
There was just the stress of like not sleeping and how am I going to pay this and what's
549
00:35:57,080 --> 00:35:58,680
happening with this and is it me?
550
00:35:58,680 --> 00:36:01,240
Like I don't tell him wrong.
551
00:36:01,240 --> 00:36:03,360
So I had a lot of that.
552
00:36:03,360 --> 00:36:08,880
And then what ended up happening was I just said to the investor, listen, I decide the
553
00:36:08,880 --> 00:36:16,080
paperwork so I can issue the issue, the shares or take this offer that I have.
554
00:36:16,080 --> 00:36:20,760
And it was probably the had to really push for him to take the offer and he ended up
555
00:36:20,760 --> 00:36:22,360
taking it.
556
00:36:22,360 --> 00:36:28,720
And then I had to borrow money from whoever I could to buy them out.
557
00:36:28,720 --> 00:36:31,600
And then that meant that I had no money to put into the business.
558
00:36:31,600 --> 00:36:34,160
I had no income and I needed to pay a loan off.
559
00:36:34,160 --> 00:36:39,800
So immediately he started hustling trying to decide jobs, do little things here and there
560
00:36:39,800 --> 00:36:41,160
to try and sort that out.
561
00:36:41,160 --> 00:36:42,760
But that just put more pressure on me.
562
00:36:42,760 --> 00:36:44,440
And then it was more like, what am I doing?
563
00:36:44,440 --> 00:36:47,480
Is this the right thing?
564
00:36:47,480 --> 00:36:48,720
Am I going to fail?
565
00:36:48,720 --> 00:36:49,720
Is this going to work?
566
00:36:49,720 --> 00:36:51,080
Is this product even really good?
567
00:36:51,080 --> 00:36:55,800
So I went down that and that was kind of my year last year.
568
00:36:55,800 --> 00:36:59,480
And that's why I ended up at the end of the year just being like, I can't do this anymore.
569
00:36:59,480 --> 00:37:02,440
I need to look for a job.
570
00:37:02,440 --> 00:37:05,680
So that was the situation.
571
00:37:05,680 --> 00:37:11,680
Well, I wanted to say, Gilles, that from what I've seen, your products are incredible,
572
00:37:11,680 --> 00:37:17,000
beautiful, very, very high skill level.
573
00:37:17,000 --> 00:37:19,520
These things are really, really globally competitive products.
574
00:37:19,520 --> 00:37:22,960
So I want to commend you for that.
575
00:37:22,960 --> 00:37:26,560
You're looking for that outlet to get that to market, get that out there.
576
00:37:26,560 --> 00:37:27,960
So just keep fighting for that.
577
00:37:27,960 --> 00:37:31,760
That is definitely something that you are made to do.
578
00:37:31,760 --> 00:37:34,160
And I can see that that's something that you're never going to stop.
579
00:37:34,160 --> 00:37:38,120
You're going to keep fighting to get those things out
there.
580
00:37:38,120 --> 00:37:40,920
And I believe you've had some really great feedback.
581
00:37:40,920 --> 00:37:46,560
You in the US recently, tell us a bit about how Petit French's brand is doing and what's
582
00:37:46,560 --> 00:37:47,600
going on there today.
583
00:37:47,600 --> 00:37:52,600
So I recently got to spend five weeks in the States.
584
00:37:52,600 --> 00:37:56,880
I managed to set up an American company and I've opened a local bank account.
585
00:37:56,880 --> 00:38:03,840
And yeah, I did a week in New York and the rest of my time in LA.
586
00:38:03,840 --> 00:38:08,240
And I visited every single pet store I could find in New York and every single pet store
587
00:38:08,240 --> 00:38:12,560
I could find in LA and had just incredible feedback.
588
00:38:12,560 --> 00:38:17,640
I managed to get into a store in the Hamptons and went to New York, very high-end store,
589
00:38:17,640 --> 00:38:19,280
and people just love the products.
590
00:38:19,280 --> 00:38:23,840
So it was a really good trip.
591
00:38:23,840 --> 00:38:27,240
I'm now in the process of raising investments.
592
00:38:27,240 --> 00:38:31,760
So looking to raise investors this side with the idea of exporting there and chatting to
593
00:38:31,760 --> 00:38:37,680
someone there who's an amazing, got really good track record of growing brands in the
594
00:38:37,680 --> 00:38:40,000
US who's keen to take me on.
595
00:38:40,000 --> 00:38:45,200
So yeah, to touch a little bit on your previous question as well, as obviously as a troponese,
596
00:38:45,200 --> 00:38:51,280
we just, when the highs are there, there's no better feeling in the world.
597
00:38:51,280 --> 00:38:57,960
And yeah, recently listened to a podcast that said, your time should be divided into three.
598
00:38:57,960 --> 00:39:02,480
One of the parts is really when you're at your lowest low.
599
00:39:02,480 --> 00:39:08,520
A part of it is when you're kind of at your medium and things are going okay.
600
00:39:08,520 --> 00:39:13,880
And the third is when you really are just having those extreme highs.
601
00:39:13,880 --> 00:39:15,440
And she explained it really well.
602
00:39:15,440 --> 00:39:16,560
It was actually emigreed.
603
00:39:16,560 --> 00:39:23,160
And she said, if those fall out of proportion, then you either too much in your comfort zone
604
00:39:23,160 --> 00:39:30,080
and you're not pushing enough, or you need to be rethinking whether what you're doing
605
00:39:30,080 --> 00:39:31,240
is the right thing.
606
00:39:31,240 --> 00:39:37,280
And yeah, it's really good advice because everyone thinks being an entrepreneur is fun
607
00:39:37,280 --> 00:39:39,520
and easy and it is.
608
00:39:39,520 --> 00:39:42,960
It's freaking, we wouldn't be doing it if we didn't love it and we didn't have a passion
609
00:39:42,960 --> 00:39:43,960
for it.
610
00:39:43,960 --> 00:39:49,760
But I think just understanding that as much as there's challenges, there's also these
611
00:39:49,760 --> 00:39:54,480
amazing joyous moments that make it all worthwhile.
612
00:39:54,480 --> 00:39:58,680
Well, on that, Joel, I just want to wish you all the best.
613
00:39:58,680 --> 00:40:01,200
I'm looking forward to seeing your brand here in the US.
614
00:40:01,200 --> 00:40:03,640
I'm going to be going out to my local pet store soon.
615
00:40:03,640 --> 00:40:05,640
I'm going to have to get a dog first.
616
00:40:05,640 --> 00:40:09,840
I understand, I need to get a French Bulldog.
617
00:40:09,840 --> 00:40:10,840
What's your Frenchies?
618
00:40:10,840 --> 00:40:11,840
What brand is your brand?
619
00:40:11,840 --> 00:40:12,840
French Bulldogs.
620
00:40:12,840 --> 00:40:13,840
Okay.
621
00:40:13,840 --> 00:40:19,320
I'm going to have to get one of those and get some of your beautiful products and join
622
00:40:19,320 --> 00:40:20,320
the fan club.
623
00:40:20,320 --> 00:40:23,560
I definitely think your fan base is going to continue to grow.
624
00:40:23,560 --> 00:40:26,400
Really, I wish you all the best for it.
625
00:40:26,400 --> 00:40:27,400
Congrats.
626
00:40:27,400 --> 00:40:28,400
Thanks, Dom.
627
00:40:28,400 --> 00:40:29,400
Appreciate it.
628
00:40:29,400 --> 00:40:35,440
Well, ladies and gentlemen, that is an entrepreneur with extreme bravery and courage.
629
00:40:35,440 --> 00:40:38,600
And I really look forward to seeing what Gill does in future.
630
00:40:38,600 --> 00:40:39,600
Watch the space.
631
00:40:39,600 --> 00:40:42,600
It's going to be really, really exciting.
632
00:40:42,600 --> 00:40:44,400
So these are our social media platforms.
633
00:40:44,400 --> 00:40:49,880
We're on Facebook, on LinkedIn, and on YouTube, and of course, on Spotify.
634
00:40:49,880 --> 00:40:51,320
Please come and support us there.
635
00:40:51,320 --> 00:40:52,560
Like, subscribe.
636
00:40:52,560 --> 00:40:57,680
And if you want to nominate somebody who you think should be a Silicon Springbok, see
637
00:40:57,680 --> 00:41:05,520
you on the next episode.