Full Transcript for More Than Fixtures: The Mission Behind PTL Equipment

was one of them. 00:04:44.399 --> 00:04:50.560 And so financial struggles at the time and things just weren't mining up for him with stuff like that. 00:04:50.639 --> 00:05:05.360 But this guy reached out and knew his engineering background and asked him to help develop a more vandal-resistant button with his version of the first positive stop, a vandal-resistant button for the New York City Housing Authority. 00:05:05.439 --> 00:05:09.519 Um and that started his venture into the elevator industry. 00:05:09.759 --> 00:05:16.000 Started had had two facilities in New York before deciding to move down here in 1990. 00:05:16.240 --> 00:05:18.079 So what brought him to to Tacoa? 00:05:18.160 --> 00:05:19.519 What's what's the story behind that? 00:05:19.759 --> 00:05:27.040 So I I think some of it was the cost of living in New York, the cost of running a business. 00:05:27.360 --> 00:05:33.120 But what the ultimate thing that they were looking for was uh a college town. 00:05:33.199 --> 00:05:33.279 Okay. 00:05:33.600 --> 00:05:41.920 And Tocoa has Tocoa Falls College as a Christian-based college, which was a selling point for them as well. 00:05:42.160 --> 00:05:52.879 In New York, they often used students from colleges to help uh fill the fill the gaps when work was needed to be pushed out and they needed a part-time job. 00:05:53.040 --> 00:05:54.959 And so that was a lot of it. 00:05:55.040 --> 00:05:56.240 And then just the area. 00:05:56.399 --> 00:05:57.600 They like the area as well. 00:05:58.240 --> 00:06:03.199 Yeah, no, it's a it's a beautiful area, you know, the rolling hills and the lots of trees. 00:06:03.279 --> 00:06:06.079 And um uh that's uh that's fascinating. 00:06:06.160 --> 00:06:09.600 Any anything remarkable you want to share about that journey to Georgia? 00:06:10.160 --> 00:06:17.759 I think it took them two to three trips to move down the equipment, and it was with two employees. 00:06:18.000 --> 00:06:25.600 One had had a CDL license, and the other went and got his CDL license uh from my understanding for this trip. 00:06:25.759 --> 00:06:41.360 Wow, had no understanding of balancing and weight distribution, and did the best they could, went to their first weigh station and found out they were perfectly balanced between axles and was 2,000 pounds on their weight with no scales. 00:06:41.600 --> 00:06:51.839 And again, a lot of that's tributed to the grace of God just in the provisions of them moving down here and trusting in where God's leading them. 00:06:52.000 --> 00:06:55.600 And they they truly give credit to God where credit's due. 00:06:55.839 --> 00:06:57.199 Yeah, no, that's cool. 00:06:57.360 --> 00:07:02.079 So um, how does your vision differ from that of the owners, the founders? 00:07:02.480 --> 00:07:13.040 Honestly, I don't feel it's different much uh between uh the coronados that founded the company and John Heifer purchased it from them, and then I from John Heifer. 00:07:13.279 --> 00:07:16.720 We truly believe that God is the provider of this company. 00:07:16.959 --> 00:07:25.519 He is the significant force in providing us work, and uh we we contribute that to his grace and his mercies on us. 00:07:25.759 --> 00:07:27.920 When we do well, we give praise to God. 00:07:28.079 --> 00:07:29.759 When we're lean, we still praise God. 00:07:30.079 --> 00:07:35.279 It's not promise that we're giving everything daily and what we believe we need. 00:07:35.600 --> 00:07:36.959 God's been very good to us. 00:07:37.120 --> 00:07:42.480 You know, I I love what we do here, I love the people we interact with, people here are like family. 00:07:42.800 --> 00:07:43.120 For sure. 00:07:43.279 --> 00:07:43.600 For sure. 00:07:43.759 --> 00:07:47.600 Tell me, so speaking of family, tell me a little bit about relationships in this business. 00:07:47.759 --> 00:07:50.480 How important are relationships to the work that you do? 00:07:50.879 --> 00:07:54.639 Oh, well, I truly believe relationships are key in all aspects of it. 00:07:54.800 --> 00:07:57.199 From just even here, our relationships here. 00:07:57.680 --> 00:08:07.839 When you spend more time in the waking days here with people that aren't your family or blood related, uh so we do life together. 00:08:07.920 --> 00:08:11.920 Uh we laugh, we cry, we uh rejoice together. 00:08:12.240 --> 00:08:15.920 But even with customers, we have relationships that have gone on for years. 00:08:16.160 --> 00:08:24.160 We've got two in our customer service that have seen kids of customers that we have dealt with for years uh grow up into the industry. 00:08:25.519 --> 00:08:31.759 And uh it's one thing I've noticed over time is you see it as a generational business. 00:08:32.000 --> 00:08:39.759 And uh a lot of sons and daughters that watch their parents grow up in it and just for whatever reason they love it and want to be in it. 00:08:39.840 --> 00:08:41.519 I don't they're not forced to be in it. 00:08:41.679 --> 00:08:42.000 Right. 00:08:42.159 --> 00:08:43.919 But it's it's cool to see. 00:08:44.320 --> 00:08:52.080 I think I've shared with you before and and others that this industry seems small but is really big. 00:08:52.240 --> 00:09:07.600 And and what I mean by that is I grew up not knowing that this industry existed, but it is a vast industry that is multiple companies everywhere, OEMs and stuff like that in our industry, different aspects of it, but a lot of people know everybody. 00:09:07.759 --> 00:09:08.399 Yeah, yeah. 00:09:08.639 --> 00:09:10.639 And it's it's very small when it comes to that. 00:09:10.960 --> 00:09:11.120 Sure. 00:09:11.279 --> 00:09:18.000 And it is it like you say, it's very much a family thing, gets in the blood and and definitely in the DNA of uh certain people. 00:09:18.159 --> 00:09:19.919 So that's awesome. 00:09:20.080 --> 00:09:22.320 Um what would you say is the greatest mission? 00:09:22.399 --> 00:09:23.919 What's the the mission of PTL? 00:09:24.720 --> 00:09:38.559 We try

our best to make things easy for our customers, but it if it comes between being able to share our faith with someone or getting a job, I would much rather share a faith first and uh provide fixture second. 00:09:38.720 --> 00:09:49.039 We're not pushy, we're not gonna try to force anybody to listen to our stories, but uh a lot of times we have the opportunity to have it come up and die first is what I look forward to. 00:09:49.600 --> 00:09:50.000 That's cool. 00:09:50.159 --> 00:09:50.799 That's cool. 00:09:50.960 --> 00:09:57.600 Um what's one message that you want your customers or or the industry to know about PTL? 00:09:57.919 --> 00:09:59.440 I just want to know that we're here for them. 00:09:59.600 --> 00:10:01.919 We try our best to make things as easy as possible. 00:10:02.159 --> 00:10:12.240 We understand their time is more valuable than ours in the way that they have multiple things that go on to make that steel box move up and down safely. 00:10:12.399 --> 00:10:12.559 Sure. 00:10:12.720 --> 00:10:14.480 And fixtures is a small part of it. 00:10:14.639 --> 00:10:20.720 So anything we can do to make their ordering experience easier, we try our best to do that. 00:10:20.960 --> 00:10:26.159 And uh we just want to be there for them when they need us and uh use us as a resource. 00:10:26.320 --> 00:10:36.960 We've got uh two seasoned veterans in our customer service area, but we've got a 400 plus years experience here with uh 20 plus employees. 00:10:37.279 --> 00:10:43.120 So we might seem small, but we are mighty in the industry when it comes to providing fixtures. 00:10:43.360 --> 00:10:43.759 Absolutely. 00:10:43.919 --> 00:10:46.000 And uh have years of experience. 00:10:46.320 --> 00:10:46.799 Awesome. 00:10:47.039 --> 00:10:47.679 Well, thank you. 00:10:47.759 --> 00:10:50.960 It's been a pleasure and a privilege, and I appreciate your time. 00:10:51.200 --> 00:10:52.320 Yes, thank you. 00:10:52.639 --> 00:10:57.600 So, Jonathan, you've uh you've been in the elevator industry a little while now, right? 00:10:57.679 --> 00:10:58.320 How long? 00:10:58.639 --> 00:11:02.480 So I started in the elevator industry around 1994. 00:11:02.879 --> 00:11:03.039 Okay. 00:11:03.440 --> 00:11:04.000 Very cool. 00:11:04.159 --> 00:11:07.759 So about 30 years and how long have you known about PTL equipment? 00:11:08.080 --> 00:11:13.360 So the company that I started working for in 94 was a company called Electronic Microsystems. 00:11:13.519 --> 00:11:15.600 And we made elevator telephones. 00:11:16.000 --> 00:11:26.720 And I had no idea what an elevator telephone was when I started the job, which was a a part-time job, two weeks at most, is what the owner told me at the time. 00:11:27.120 --> 00:11:32.639 And part of the phones that we made were for pre-tale equipment. 00:11:32.960 --> 00:11:33.200 Okay. 00:11:33.679 --> 00:11:37.200 And so that was my first introduction to the company. 00:11:38.000 --> 00:11:38.960 Awareness of them, right? 00:11:39.279 --> 00:11:46.159 You you told me about a uh an experience where you actually made a sales call along with PTL when you weren't even working for PTL. 00:11:46.240 --> 00:11:48.320 Tell me a little bit about how did that come about? 00:11:48.639 --> 00:11:57.039 So I worked for a company prior to this, and one of the things that that company sold was a two-way visual communication system. 00:11:57.200 --> 00:11:57.519 Okay. 00:11:57.759 --> 00:12:12.480 And I came to Tacoa and Jonathan Wright and I went to Atlanta and visited TK Elevator, and I was there to support him on the two-way visual communication system. 00:12:12.879 --> 00:12:16.320 Even though at the time I was working for another fixture manufacturer. 00:12:16.879 --> 00:12:35.600 And so the person at Tisson was very confused because you had one person with a fixture manufacturer and another person with a fixture manufacturer, and he just couldn't quite put together why the two of us were there together on a sales call and actually asked, you know, why why are you both here? 00:12:35.679 --> 00:12:39.279 I'm I don't really understand the Which company am I dealing with? 00:12:40.000 --> 00:12:40.159 Right. 00:12:40.480 --> 00:12:52.879 And so I said, Well, I'm here solely just to support PTL with our visual two-way communication system, which PTL is installing into elevator fixtures. 00:12:53.200 --> 00:12:53.519 Very cool. 00:12:53.759 --> 00:12:55.759 So it was it was an interesting dynamic. 00:12:56.320 --> 00:12:59.200 How long after that sales call did you actually join PTL? 00:12:59.519 --> 00:13:05.919 So it probably was approximately a year and a half, maybe two years. 00:13:06.559 --> 00:13:12.000 I had an affinity for PTL because we shared a lot of the same values. 00:13:12.240 --> 00:13:17.519 I'm a Christian, and and the people that worked here are Christians. 00:13:17.840 --> 00:13:41.279 John Heifer, who was the owner before Jonathan Wright, and and so we had the same values, the same core understanding of what faith meant and and what a company should be doing as opposed to just a company running, making money without consideration of the employees or really what was best for the the end customer. 00:13:42.080 --> 00:13:54.399 Prior to going to the previous company I worked for, after I left Janice Elevator Products, I reached out to John and asked if there was a position available at the time. 00:13:54.480 --> 00:13:56.080 And the answer at that point was no. 00:13:56.240 --> 00:14:07.120 And so when I decided to leave the last company I was with, I called Jonathan Wright and asked, have you given any more consideration to hire an outside salesperson? 00:14:07.519 --> 00:14:14.879 And uh in in Jonathan Wright's typical fashion, he said, Well, maybe let me you know let me pray about that. 00:14:15.440 --> 00:14:18.480 And uh and so that started that process. 00:14:18.720 --> 00:14:19.039 Gotcha. 00:14:19.279 --> 00:14:24.960 In the journey of of me coming to

work for PTL, which seems like coming home. 00:14:25.759 --> 00:14:26.000 Cool. 00:14:26.240 --> 00:14:26.480 Cool. 00:14:26.559 --> 00:14:28.799 That's a good good fit, good cultural fit. 00:14:28.960 --> 00:14:29.279 Yeah. 00:14:29.759 --> 00:14:44.799 So uh one thing that r really stood out to me in previous conversations is you know, you talk we talked about taking pride in in you know the fundamentals of the business, the day-to-day, the things that actually matter or or would affect or cost uh you know contractors money. 00:14:44.879 --> 00:14:52.799 Uh you know, some of the things that stood out to me were customer service, making it easy, quality, craftsmanship, and the experience of the team. 00:14:53.039 --> 00:14:55.120 Can you talk about each of those? 00:14:55.600 --> 00:15:05.039 You know, I think that at the end of the day, PTL really goes about a business model slightly different than some companies perhaps. 00:15:05.279 --> 00:15:18.799 And and I I point out the fact that it's more about making payroll, treating your employees right, treating your customers right, and really blessing others. 00:15:19.120 --> 00:15:25.600 I mean so when I got here the first of the week, I'm at a soup kitchen to help serve. 00:15:25.759 --> 00:15:42.799 I I've I've never worked in another company that that was that concerned with the needs of not only the employees but the community, and that tends to relate and play out in how your employees interact with the customers. 00:15:43.120 --> 00:15:43.600 For sure. 00:15:44.240 --> 00:15:55.759 You know, today I was interacting with a lady back in the fixture department, the wiring department, and she said, I've never worked for a company like this with a smile on her face. 00:15:55.919 --> 00:15:56.080 Right. 00:15:56.320 --> 00:16:04.080 And and that's the kind of thing that translates to the care that's given for that product going out the door. 00:16:04.399 --> 00:16:14.080 Because if the employee really cares about the company and and how they're being treated as an individual, then their job matters to them. 00:16:14.240 --> 00:16:17.440 They're taking pride in the work that they're doing. 00:16:18.320 --> 00:16:24.960 Which is a different approach to what really ultimately happens, which is great customer service. 00:16:25.279 --> 00:16:34.080 So tell me, yeah, I wanted to talk, you know, what is what does customer service look like at PTL and uh how would you kind of translate exactly what you're saying? 00:16:34.480 --> 00:16:39.679 So I I think that it starts with a relationship with the individual that you're speaking to. 00:16:40.399 --> 00:16:59.200 I sometimes go on a sales call and talk very little about PTL and and try to really get to know the person and the needs of the person, the needs of the person at that company that they're working for, and then maybe at the very end ask them, is there any way I can help you? 00:16:59.360 --> 00:17:03.600 Is there a need that you have that you're

not getting from someplace else? 00:17:03.919 --> 00:17:05.519 And they may have already described that to you, right? 00:17:05.920 --> 00:17:07.519 They may have already described it as we conversation. 00:17:08.799 --> 00:17:09.039 Absolutely. 00:17:09.279 --> 00:17:09.440 Yeah. 00:17:09.599 --> 00:17:20.559 Well, and one one thing you you talked about before was just about making things easier for customers, and that may mean handling three or thirteen or twenty-seven different vendors for them. 00:17:20.720 --> 00:17:26.160 They they may have even told you that as you're getting to know them, oh this is what gives me headaches. 00:17:26.400 --> 00:17:27.519 Well, I can help with that. 00:17:27.759 --> 00:17:28.079 Right. 00:17:28.400 --> 00:17:38.880 Well, you know, everyone that comes to you and everyone that you visit always has some pain point in their job. 00:17:39.119 --> 00:17:59.440 And so if you can help eliminate that pain point and learn what that point is for them, you know, maybe it's the fact that they're having to order this from this company and this from this company and this from this company, and then do work to get it to go together to make something in a fixture. 00:17:59.599 --> 00:17:59.920 Right. 00:18:00.400 --> 00:18:02.480 We have the ability to do that for them. 00:18:02.640 --> 00:18:06.880 We have the ability to get those parts, put it together. 00:18:07.279 --> 00:18:17.839 We we order from competitors parts and and put it together in a fixture that makes it easy for our end user for our customer. 00:18:18.160 --> 00:18:21.279 And so it's all about making it easy. 00:18:21.599 --> 00:18:21.839 Sure. 00:18:22.079 --> 00:18:22.640 Making it easy. 00:18:22.720 --> 00:18:31.920 And then, you know, that kind of leads to my next question, which was, you know, it was you mentioned uh that sometimes employees may worry that they nitpick too much, right? 00:18:32.000 --> 00:18:34.400 Maybe they're too perfectionistic. 00:18:34.480 --> 00:18:37.839 And and um tell me more about that quality mindset. 00:18:38.799 --> 00:18:59.200 So I was I was at a customer visit uh about two weeks ago and uh one of the people said, Tell Rich that I really appreciate him because he he takes the quotes requests that I send him and he looks at it thoroughly and he catches stuff I I miss. 00:19:00.000 --> 00:19:03.519 And they just couldn't stop seeing his praises. 00:19:04.319 --> 00:19:13.839 Now, you know, some people would consider that that's really being too nitpicky and that we're looking at something that they're requesting and making a change. 00:19:14.400 --> 00:19:24.960 What we're really doing, what Rich is really doing is he's looking after the customer's best interest because elevator companies have a lot that they're doing. 00:19:25.279 --> 00:19:25.759 For sure. 00:19:26.000 --> 00:19:26.559 Right. 00:19:26.880 --> 00:19:29.440 And a lot of jobs that they're working on. 00:19:29.599 --> 00:19:41.039 So project managers and it

and salespeople and these different various companies are expecting you to do what's best for them. 00:19:41.680 --> 00:19:48.079 Well, if they know it's right and they know they can trust that it's right, that's one less thing they have to worry about. 00:19:48.319 --> 00:19:48.720 You know? 00:19:49.119 --> 00:19:57.839 Because they like you say, there's there's a lot going on, there's a lot of a lot of complexity, a lot of details, and if I just know that these are gonna be right, then I don't have to worry about it. 00:19:58.079 --> 00:19:58.400 Exactly. 00:19:58.559 --> 00:19:59.200 That's awesome. 00:19:59.359 --> 00:20:00.000 That's awesome. 00:20:00.240 --> 00:20:08.880 So um, you know, you talked about obviously the customer service, 26 employees over 400 years of experience is what Jonathan was saying. 00:20:09.039 --> 00:20:10.400 Um that's incredible. 00:20:10.559 --> 00:20:16.559 How how would you say that experience shows up in in the product and the the customer service experience? 00:20:16.960 --> 00:20:30.240 It it really shows up for me when something needs to get done and a group of people here come together to discuss on spot how to get that thing done. 00:20:30.960 --> 00:20:42.160 So I frequently will tell my kids um the line from Paul 13, you know, work work the problem, right? 00:20:42.480 --> 00:20:48.480 And sometimes I'll hear them say, I can't, and they say, Well, it I don't think it's that you can't. 00:20:48.559 --> 00:20:55.039 It just seems like you're having a little trouble getting past this and coming up with a solution. 00:20:55.279 --> 00:21:01.680 And that's what I've really seen here, that it's a matter of coming up with a solution to address them. 00:21:02.079 --> 00:21:02.240 Yeah. 00:21:02.480 --> 00:21:10.079 There's always a solution, and and you're right, sometimes it takes a a committee, a group, a team of experts to to come up with ones that that would work. 00:21:10.160 --> 00:21:11.759 So yeah, yeah, yeah. 00:21:11.920 --> 00:21:16.640 Um, you know, you both talked about how the industry's big and small at the same time. 00:21:16.799 --> 00:21:20.480 And obviously, you know, everybody seems to know everybody. 00:21:20.559 --> 00:21:26.000 And give me an example of a time that maybe some of that collaboration, you know, maybe you even collaborated. 00:21:26.079 --> 00:21:30.880 You you talked about, you know, buying products from competitors and they probably buy your products. 00:21:30.960 --> 00:21:33.200 And, you know, how how has that worked out? 00:21:33.599 --> 00:21:46.480 You know, I've been in the industry for over 30 years, and sometimes you just never know where a relationship or interaction with a company is going to lead. 00:21:46.720 --> 00:21:46.880 Right. 00:21:48.400 --> 00:21:59.759 And I think a perfect example of that is, you know, over thirty years ago when I was making and selling elevator phones out of Dan Gilbert's face map. 00:22:00.240 --> 00:22:02.559 Right at electronic microsystems. 00:22:02.799 --> 00:22:07.599 Little did I know that I would be sitting here working for PTL. 00:22:08.000 --> 00:22:08.400 True. 00:22:08.559 --> 00:22:16.079 And really fitting in, feeling like I'm at home, feeling I'm where I should be. 00:22:16.319 --> 00:22:16.559 Right. 00:22:16.720 --> 00:22:18.720 Right in this journey we call life. 00:22:19.039 --> 00:22:20.160 Yeah, absolutely. 00:22:20.400 --> 00:22:22.079 So let's let's transition a little bit. 00:22:22.160 --> 00:22:29.759 Because when when we were talking before, you know, we talked about uh, you know, you you had mentioned there's kind of a a theme or theme three themes, right? 00:22:29.920 --> 00:22:32.240 Of faith, fundamentals, food. 00:22:32.400 --> 00:22:32.720 Right. 00:22:32.880 --> 00:22:36.480 Uh who doesn't get excited when they hear the word food, right? 00:22:37.440 --> 00:22:39.920 So um I I want to talk a little bit about that. 00:22:40.000 --> 00:22:45.599 And and I I I get little hints that there's a there's a story about about banana pudding. 00:22:45.759 --> 00:22:51.440 And uh tell me a little bit more about that story and and how that kind of plays into the culture here at PTL. 00:22:51.759 --> 00:22:55.759 Well, you know, um come let us break bread together, right? 00:22:55.839 --> 00:23:02.480 Who who doesn't like to sit down around a table uh with a good meal? 00:23:02.880 --> 00:23:13.119 And you know, that's why I like to take people out to lunch to eat with them uh because people like to talk around a good meal. 00:23:13.359 --> 00:23:18.160 You think about your family sitting down at the table having a good meal. 00:23:18.480 --> 00:23:22.160 But personally, I I love banana pudding, right? 00:23:22.400 --> 00:23:27.279 And so I'm always uh looking for a good banana pudding. 00:23:27.519 --> 00:23:36.480 And when I come down here, I get to have my feel of good southern cooking, which I can't get when I where I live. 00:23:36.720 --> 00:23:41.599 And so in that process, Jonathan Wright and I go out to eat. 00:23:41.920 --> 00:23:49.680 Well, there's a woman that has a local restaurant called Shirley's, and she makes a really good banana pudding. 00:23:50.000 --> 00:23:52.960 Well, her sister, Mary, happens to work here at PT. 00:23:53.440 --> 00:23:53.759 Okay. 00:23:54.400 --> 00:24:04.559 And so Mary and Shirley kind of got this thing going to where they would ask Jonathan Wright, who makes the best banana pudding, Jonathan Wright. 00:24:04.799 --> 00:24:08.799 Or who makes the best fried chicken or whatever, whatever the dish was, right? 00:24:08.960 --> 00:24:15.680 And so Jonathan was like, well, I I need, you know, I need you need to bring me some banana pudding to test, right? 00:24:15.920 --> 00:24:19.359 And so, you know, they would bring it in and he would try it. 00:24:19.440 --> 00:24:22.720 And I don't I don't know that he ever really told them he made the best. 00:24:23.039 --> 00:24:24.880 Well, I think that's a losing

situation, right? 00:24:25.200 --> 00:24:30.079 If you if you tell, well, then you're not gonna get the one to participate anymore. 00:24:30.240 --> 00:24:32.000 So you you don't want to smart. 00:24:32.720 --> 00:24:35.039 A lot of taste testing going on, trust me. 00:24:35.200 --> 00:24:36.400 Yeah, that's awesome. 00:24:36.720 --> 00:24:43.759 So that and again, that kind of plays into the maybe the not just the town culture, but the the company, the employees. 00:24:44.000 --> 00:24:59.279 Um so if you know, as you think about the people, the history, kind of the way you work together, um, is there a I don't know, a particular memory that kind of pulls all those together and then maybe describes PTL? 00:24:59.599 --> 00:25:02.720 Well, you know, uh tomorrow will be the Christmas party. 00:25:03.119 --> 00:25:07.680 Uh we're gonna be uh at another venue, not here on site. 00:25:07.920 --> 00:25:50.799 There's gonna be food, there's gonna be games, I'm sure there's gonna be prayer, uh sharing of our stories of fate, but you know, just being here the weeks out of the month or the year that I am, which is not that often, it it really is a testament to see how Jonathan Wright and the other people in the management team really interact with the employees and really take into consideration their feelings, their family, their circumstances, and really show grace and mercy, but also still run into business. 00:25:51.039 --> 00:25:51.440 Sure. 00:25:51.680 --> 00:25:56.400 Because at the end of the day, you still are running a business, but it's a different way of running a business. 00:25:57.920 --> 00:25:58.640 Yeah, that's great. 00:25:58.720 --> 00:26:12.319 And and you may have actually answered my next question, which is I was just gonna say, you know, for the the listeners who are gonna, you know, here and and watch this um this interview, you know, what is it just in a sentence or two that makes PTL different? 00:26:13.039 --> 00:26:19.759 So I think really um it kind of goes back full circle to what we started talking about. 00:26:19.839 --> 00:26:25.039 It's our faith, our faith in Galat, our faith in Jesus Christ as our Savior. 00:26:25.519 --> 00:26:32.319 And at least for me, how that affects um how I work and my mindset. 00:26:32.880 --> 00:26:42.640 And so that really pull pours over into sort of the core ethics of the company, right? 00:26:43.279 --> 00:26:50.880 Treating people right, treating people like you want to be treated, being fair and trustworthy and true. 00:26:51.119 --> 00:26:56.319 Sound like the Boy Scout salute almost, but it it's really, really just biblical. 00:26:56.559 --> 00:27:01.440 Um so it it just makes a difference in the way you treat people. 00:27:01.759 --> 00:27:06.640 I think at the end of the day, the way you treat people really does make a difference. 00:27:06.880 --> 00:27:07.680 For sure. 00:27:07.920 --> 00:27:12.079 And it it never costs you anything to be kind. 00:27:12.480 --> 00:27:13.039 Right? 00:27:13.279 --> 00:27:14.559 Very true, very true. 00:27:14.640 --> 00:27:15.039 Yeah. 00:27:15.279 --> 00:27:22.319 So for folks who are listening or people who want to connect, what's the best way for them to learn more about PTL or get in touch with you? 00:27:22.640 --> 00:27:29.440 So I would I would say people are they could call our 800 number, 1-800-736-2120. 00:27:29.599 --> 00:27:29.680 Okay. 00:27:30.160 --> 00:27:34.079 And some the website, PTLEquipment.com. 00:27:34.400 --> 00:27:34.799 Awesome. 00:27:35.039 --> 00:27:35.839 Jonathan, thank you. 00:27:36.000 --> 00:27:39.200 It's been a pleasure and pleasure to find. 00:27:39.759 --> 00:27:42.880 Well, I wish you the best as you continue to build the business and do your work. 00:27:43.119 --> 00:27:43.519 Thank you. 00:27:43.680 --> 00:27:44.160 Thank you. 00:27:44.400 --> 00:27:48.960 Thanks again for listening to Elevator Tools and Tech from the Elevator Careers Podcast. 00:27:49.119 --> 00:27:58.640 Please remember to check out PTLEquipment at www.ptleequipment.com or contact their office at 1 800 736 2120. 00:27:58.880 --> 00:28:00.559 The link will be in the description below. 00:28:00.640 --> 00:28:03.440 Please like, subscribe, and until next time, stay safe.