ABOUT THIS PODCAST

A free podcast provided by Service Catalyst that provides insight for Executives about improving efficiencies, meeting service levels, and preparing organizations to meet audit and compliance initiatives.
English
United States
51 episodes
since Dec, 2008

LATEST EPISODE

The ServiceNow Service Portal Compatibility Checker

· transcript
Migrating from ServiceNow’s old style CMS to Service Portal?  You’ll definitely want to listen to this episode!! Jennifer Griffin, Ben Ramseyer and Jay Martin discuss Jennifer’s Service Portal compatibility checker which helps clients determine impact (from a compatibility standpoint) when migrating from the old ServiceNow CMS. It checks things like client scripts and UI policies to see if they are fully supported by Service Portal. Instead of manually checking your catalog items  item-by-item, the Compatibility Checker saves you time by providing a programmatic way to accurately identify potential issues. In addition, Ben discusses a possible phased approach to running the old CMS along site the new Service Portal. Contact Service Catalyst at [email protected] if you need our Service Portal experts to take you into the future.
Disclaimer: The podcast and artwork embedded on this page are from Service Catalyst dba for Compliance Process Partners, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.

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