Full Transcript for Stop Poisoned Sites From Hijacking Your Phone

00:04:05.199 --> 00:04:06.560 It's a Russia link group. 00:04:06.719 --> 00:04:09.199 They're known as APT29. 00:04:09.280 --> 00:04:11.360 They've been around for a little while. 00:04:11.840 --> 00:04:15.599 And there's another one called Midnight Blizzard. 00:04:15.840 --> 00:04:19.279 They've been poisoning everyday websites now. 00:04:19.600 --> 00:04:31.759 So basically, when you get to that on your on your mobile device, this is mostly a mobile device attack where you just get to a site and it gets infected. 00:04:32.240 --> 00:04:42.720 We've always considered mobile devices to not be the impervious devices in our lives, but they're way less susceptible to you know compromises like your traditional desktop, right? 00:04:43.120 --> 00:04:54.240 But this whole new thing with websites, it's kind of I don't know how I how I want to put it, it's kind of sweeping every every scam out of the way, and it's turned into a whole new problem. 00:04:54.480 --> 00:04:59.279 Um it's compared almost to like a uh a poison watering hole, like a drinking hole. 00:04:59.519 --> 00:05:06.160 So on the internet, internet, just any devices that go to that, there's exploits that these sites can now trigger. 00:05:07.439 --> 00:05:09.040 And that's actually the name they gave it, right? 00:05:09.199 --> 00:05:09.360 Right. 00:05:09.600 --> 00:05:10.959 The the like a watering hole. 00:05:11.120 --> 00:05:11.920 Poison watering hole. 00:05:12.160 --> 00:05:12.959 Poison water hole. 00:05:13.040 --> 00:05:18.879 So, you know, just picture, you know, out in the desert somewhere, and there's a watering hole. 00:05:19.120 --> 00:05:19.279 Right. 00:05:19.519 --> 00:05:22.800 Animals are used to knowing hey, I can go there and drink and it's safe. 00:05:22.959 --> 00:05:23.600 And know it's safe. 00:05:23.759 --> 00:05:23.920 Right. 00:05:24.160 --> 00:05:31.600 Well, I think that's the analogy here is why that went to that, is because you think just going to a website is safe. 00:05:32.319 --> 00:05:36.480 Not clicking on anything, not clicking on anything, just getting there should be safe. 00:05:36.959 --> 00:05:41.920 And I can't emphasize enough the fix for this, and you you want to guess? 00:05:42.319 --> 00:05:48.399 Yeah, I mean, I know you know what it is, but the fix of it of this is make sure you do your updates. 00:05:48.560 --> 00:05:50.000 Yeah, we've been preaching this. 00:05:50.079 --> 00:05:59.920 Yeah, we've been preaching this because these types of uh hacks are are especially this one, it was fixed like almost right away. 00:06:00.480 --> 00:06:16.720 So if you updated to your latest operating system on your mobile device, you never even had an issue, never you didn't even know what this is this is probably one of the things that was listed in the in the notes about your update that just says various security updates. 00:06:16.879 --> 00:06:17.040 Right. 00:06:17.360 --> 00:06:21.839 This is one of those things that you know they didn't really want

to say up front what was going on with it. 00:06:22.160 --> 00:06:30.240 And which is interesting though, because as an Android user, I feel like I've noticed a lot more roll rollouts of updates recently on Android devices. 00:06:30.399 --> 00:06:33.680 I I don't know about iPhones or Apple saying so. 00:06:33.759 --> 00:06:37.759 I think that there's definitely and again it all goes back to AI. 00:06:37.920 --> 00:06:46.480 All of these exploits are getting discovered because of the use of AI, and they're developing based off of these as quickly as they possibly can, quicker than they have ever. 00:06:46.639 --> 00:06:46.800 Yeah. 00:06:47.040 --> 00:06:50.480 And now we're having to roll out these massive amounts of updates routinely. 00:06:50.639 --> 00:06:56.240 It used to be maybe once every two months you might get an update on your phone, maybe three months in in week seasons. 00:06:56.560 --> 00:07:00.079 Right now it feels like I'm getting a notification for an update almost bi-weekly. 00:07:00.319 --> 00:07:02.720 Yeah, I have one pending that I had pop up this morning. 00:07:02.959 --> 00:07:03.839 Don't go to any websites. 00:07:04.079 --> 00:07:05.199 And you haven't updated yet? 00:07:05.439 --> 00:07:07.680 It it postponed itself until Sunday. 00:07:07.839 --> 00:07:08.639 It did it itself. 00:07:08.720 --> 00:07:10.000 I did nothing for that. 00:07:10.480 --> 00:07:12.160 Okay, but it updated, right? 00:07:12.319 --> 00:07:12.800 It did update. 00:07:12.879 --> 00:07:13.199 I ran it. 00:07:13.680 --> 00:07:14.399 Okay, well, that's good. 00:07:14.480 --> 00:07:17.279 That's good because you know that's in that's what we're talking about here. 00:07:17.600 --> 00:07:20.959 You have to have to get those things updated as soon as possible. 00:07:21.040 --> 00:07:22.800 You know, turn on automatic updates. 00:07:22.959 --> 00:07:23.120 Yep. 00:07:23.279 --> 00:07:24.399 Just turn it on. 00:07:24.639 --> 00:07:31.839 You know, we've talked also, you know, years ago, we used to actually tell people don't do the update yet. 00:07:31.920 --> 00:07:33.279 Don't be the guinea pig. 00:07:33.439 --> 00:07:36.959 Don't be the guinea pig, but that is not true anymore, not by far. 00:07:37.279 --> 00:07:49.360 You want to update every device that you have as soon as that update comes out, because 99 times out of a hundred, it's going to be because of a security flaw that it's patching. 00:07:49.600 --> 00:07:52.720 And this is something that we did talk a little bit about last week as well. 00:07:52.800 --> 00:08:00.879 You know, these zero-day attacks, like Greg was saying, utilization of AI has made it almost superhuman to find these sort of exploits now. 00:08:01.199 --> 00:08:04.319 And that is, I think, what we're having to battle ourselves. 00:08:04.480 --> 00:08:09.839 Is we now have to keep up with the speed that these new issues are being found and exploited. 00:08:10.079 --> 00:08:12.879 It's almost like a super intelligence is finding

them. 00:08:13.759 --> 00:08:29.279 Well, so you know, if you have a mobile device, I want you to go check it right now and make sure that it has the latest update because otherwise, when you're browsing a website on that device, one of the things that it does is it steals the cash, right? 00:08:29.360 --> 00:08:30.079 The cookies. 00:08:30.319 --> 00:08:32.480 The cookies that that are that are stored on your phone. 00:08:32.639 --> 00:08:34.240 And what's in some of those cookies? 00:08:34.639 --> 00:08:38.320 Passwords, login credentials as as well as sessions. 00:08:38.480 --> 00:08:42.879 Some websites um will let you you know tick a box that says keep me signed in. 00:08:43.039 --> 00:08:44.159 That's saved with a cookie. 00:08:44.399 --> 00:08:44.639 Yep. 00:08:44.799 --> 00:08:57.279 So now if there's somebody that you know can sweep out those cookies and put it into their own machine, there's a very good chance that their machine could load that session without ever having to prompt for any security codes or passwords. 00:08:57.600 --> 00:08:58.240 Well, yeah. 00:08:58.399 --> 00:09:08.080 And and on a lot of Android devices, another thing that it can do is it grabs uh your Chrome tab data and also all your Wi-Fi passwords. 00:09:08.240 --> 00:09:08.480 Yes. 00:09:08.639 --> 00:09:09.679 It just grabs them. 00:09:09.919 --> 00:09:11.120 And and you know what? 00:09:11.200 --> 00:09:13.519 And you didn't have to click on anything. 00:09:13.679 --> 00:09:20.159 You just had to open the browser, that's it, and go to that website and or go to any website, right? 00:09:20.399 --> 00:09:21.600 It's just just a browser. 00:09:21.679 --> 00:09:24.240 You opened your browser and boom, you got hit. 00:09:24.480 --> 00:09:31.440 And and this is, you know, it's again not what any users are used to with devices, you know. 00:09:31.600 --> 00:09:41.039 It's always been don't click any weird links, don't, don't click on that advertisement that says, you know, you'll win$5,000, you know, because those can just download things to your computer. 00:09:41.200 --> 00:09:46.879 Now we are talking in the space where just going to a bad website can put your computer at risk. 00:09:47.120 --> 00:09:50.480 And we've kind of had this before, you know, Dave, with pop-ups, right? 00:09:50.639 --> 00:09:55.360 You know, it used to just be malicious pop-ups, saying that there is a Windows problem, call a number. 00:09:55.519 --> 00:09:56.960 That's how simple it used to be. 00:09:57.120 --> 00:09:59.200 But now it's almost silent. 00:09:59.360 --> 00:10:00.559 It is scarily silent. 00:10:00.799 --> 00:10:02.000 No, it's exactly silent. 00:10:02.080 --> 00:10:03.200 Like you, like it mentions here. 00:10:03.279 --> 00:10:13.039 It's it's not that you went to oftentimes like somebody maybe misspells a letter in a web address and they go to the wrong cloned website and it's stealing your information. 00:10:13.200 --> 00:10:19.919 This is from legitimate showing that it's a locked professional website that are causing these vulnerabilities. 00:10:20.240 --> 00:10:24.320 There's nothing that anybody could do about that outside of the website owners, right? 00:10:24.639 --> 00:10:24.720 Right. 00:10:24.879 --> 00:10:25.440 And even them. 00:10:26.399 --> 00:10:27.200 It's the developers, right? 00:10:27.600 --> 00:10:28.000 They're tied. 00:10:28.159 --> 00:10:28.399 Yeah. 00:10:28.960 --> 00:10:30.799 So this this patch fixes that. 00:10:30.879 --> 00:10:38.720 So, you know, make sure you have the latest operating system on your phone and also make sure the latest updates are done. 00:10:38.879 --> 00:10:39.039 Right. 00:10:39.279 --> 00:10:41.200 Otherwise, you're, you know, you're putting yourself at risk. 00:10:41.360 --> 00:10:47.360 And your data and your bank accounts, and you know, everything else that's on that you might store on your on your mobile device. 00:10:47.679 --> 00:10:52.559 Is this a style of attack that we can expect to see more similar coming out? 00:10:52.799 --> 00:10:57.519 Or is this more of like a one-off where, like, like you mentioned, this patch has fixed it already. 00:10:57.679 --> 00:11:01.039 If you if you've updated to your latest operating system, you are already fixed. 00:11:01.120 --> 00:11:03.039 You might not even have noticed that this has happened. 00:11:03.279 --> 00:11:06.399 Uh, is this a kind of attack that you could expect to maybe see a bit more often? 00:11:06.639 --> 00:11:11.120 Yeah, well, there's two that's a two-part question or two-part answer, I guess. 00:11:11.200 --> 00:11:11.440 Yes. 00:11:11.919 --> 00:11:13.919 We're going to see a lot more of this because of AI. 00:11:14.080 --> 00:11:15.120 We've already talked about that. 00:11:15.360 --> 00:11:20.320 AI makes it possible for these hackers to do things like this that were unthinkable a year ago. 00:11:20.480 --> 00:11:20.639 Right. 00:11:20.879 --> 00:11:29.519 I mean, that you couldn't do that to an iPhone or to a Google phone a year or two ago, where it just when you open a browser, it just automatically infected your phone. 00:11:29.679 --> 00:11:30.000 Right, right. 00:11:30.240 --> 00:11:30.960 That wasn't possible. 00:11:31.039 --> 00:11:33.120 But AI tools figured this out. 00:11:33.440 --> 00:11:39.279 But the second part of that is the manufacturers also, of course, are privy to this. 00:11:39.360 --> 00:11:40.960 They know what's going on, right? 00:11:41.120 --> 00:11:52.320 They understand how rapidly this is being deployed, and their response time is, I would say, so far, equally as fast. 00:11:52.879 --> 00:12:09.200 So literally, as as soon as this thing hit, I mean, it was with within probably hours, it was already fixed because it was noted by the manufacturers of these devices, and they because of their AI tools. 00:12:09.519 --> 00:12:13.519 I was gonna say, because they're monitoring all of these issues with their own AI setup. 00:12:13.679 --> 00:12:13.919 Yeah. 00:12:14.240

--> 00:12:29.120 And they and they and they made that fix and they put out a upgrade or update that you need to do, and that tells everybody, hey, there's a security update, you need to, you know, do your updates, or sometimes it doesn't even say security update, it's just updates available, right? 00:12:29.200 --> 00:12:33.120 And you might have to dig in there and see what they're actually updating. 00:12:33.360 --> 00:12:45.919 But so you know, if you update it right away, you probably have nothing to worry about because it's just it got taken care of with, I would say, within hours after the after it was found out that it was going on. 00:12:46.480 --> 00:12:52.000 A good thing to note though, this doesn't have anything to do really with like your desktop computer, your conventional computer. 00:12:52.080 --> 00:12:54.080 You know, we talked a little bit about last weekend. 00:12:54.320 --> 00:13:05.679 We're talking about mobile devices, we're talking about specifically mobile devices, but you know, I have a feeling that there could be a time in the future where we may see this start coming up more and more with desktop devices, too. 00:13:05.759 --> 00:13:06.240 Unfortunately. 00:13:06.720 --> 00:13:17.600 These same characters that are doing this on the mobile devices, um, you know, they probably figure, hey, you know, desktops next, laptops next, why not? 00:13:17.840 --> 00:13:26.320 And for the longest time, we've we talked about on the show in the past that the idea that your phone was your primary connectivity to the internet was is really a new idea. 00:13:26.559 --> 00:13:32.480 It was always that's why all those attacks were focused on your home computers and your PCs and specifically Windows computers. 00:13:32.720 --> 00:13:38.080 But now, I mean, Android and iPhone, everybody has one or the other in their pocket at this point. 00:13:38.240 --> 00:13:44.000 So, really that uh I can definitely see these becoming much more consistent as we see some of these coming through. 00:13:44.159 --> 00:13:45.519 That's why we've had so many updates, right? 00:13:45.840 --> 00:13:46.960 Well, absolutely. 00:13:47.120 --> 00:13:53.279 And the other thing is with your mobile device is that they were always more secure anyway. 00:13:53.440 --> 00:13:54.639 And I still think they are. 00:13:54.960 --> 00:13:55.279 I think so. 00:13:56.080 --> 00:13:59.600 They are more secure than than a PC would be than your desktop. 00:13:59.840 --> 00:14:00.320 Why is that? 00:14:00.639 --> 00:14:11.679 And it's because the OS, the built-in OS on on these devices are more streamlined and more there's a little more propriety to it. 00:14:11.840 --> 00:14:18.559 You know, Apple has their walled garden that their source code nobody has access to really with like iOS. 00:14:18.639 --> 00:14:20.480 So it's hard to find vulnerabilities with that. 00:14:20.799 --> 00:14:34.399 And and quite frankly, in a mobile device, another reason would be the fact that there's less moving things going on, there's less things, activity going on in your operating system there would be on like a desktop computer or laptop computer that can be affected. 00:14:34.480 --> 00:14:38.879 So there's so many things on a desktop in Windows that they can target, right? 00:14:39.120 --> 00:14:42.080 And then they can infect or they can cause an issue with. 00:14:42.240 --> 00:14:58.960 But that's decreased substantially with a mobile device because, well, it's smaller and it's has less the walled garden thing that you're talking about, Adam, where each manufacturer has their own way of their own flavor, their own flavor, their own walls that they put up, right? 00:14:59.039 --> 00:15:02.720 A bit more restricted on how and where you can download things and and such. 00:15:02.879 --> 00:15:04.799 Yeah, no, I definitely can see that as a part of it. 00:15:04.960 --> 00:15:09.200 I think that's definitely gonna be where those focuses have to be moving forward. 00:15:09.279 --> 00:15:14.799 Is maybe maybe that's a model for protecting desktops and laptops moving forward. 00:15:15.440 --> 00:15:17.759 More restrictions on how those how those downloads work. 00:15:18.080 --> 00:15:18.559 Oh, yeah. 00:15:18.879 --> 00:15:23.440 But what was the last time that you actually sat down and made sure your phone was updated? 00:15:23.519 --> 00:15:24.159 We'd love to hear it. 00:15:24.240 --> 00:15:26.159 Use that open mic feature inside the WDB up. 00:15:26.320 --> 00:15:29.200 Hopefully, it's right after listening to this podcast if it's been interesting. 00:15:29.440 --> 00:15:43.840 Coming up next, we're gonna talk a little bit about refurbished computers available right there at the re at the superstore there over off in the at the superstore over there off of 820 East State Road 434. 00:15:43.919 --> 00:15:49.519 You've been listening to Tech Talk right here on WDBO 1073FM and AM580. 00:16:04.240 --> 00:16:10.879 Hey there, and welcome back to Tech Talk here on WDBO 1073FM and AM580, Orlando's News and Talk. 00:16:11.039 --> 00:16:15.200 I'm Greg Rhodes here with David Levitt, president and founder of Refresh Computer Superstore. 00:16:15.360 --> 00:16:18.960 That's the name of the store I couldn't figure out, and technician Adam Littlefield. 00:16:19.039 --> 00:16:25.200 You can contact the Refresh Computer Superstore by calling their free tech support hotline at 407-478-8200. 00:16:25.279 --> 00:16:27.519 Or if you have a comment during the show, we'd love to hear it. 00:16:27.679 --> 00:16:30.320 Use that open mic feature inside the WDBO app. 00:16:30.480 --> 00:16:32.240 And now back to David and Adam. 00:16:32.480 --> 00:16:32.799 All right. 00:16:32.879 --> 00:16:38.080 Thanks, Greg, and thanks everybody for listening to yet another edition of Tech Talk with Refresh Computers. 00:16:38.159 --> 00:16:44.639 We've been doing Tech Talk for, I think, around 18 years now, and we've been doing the video version for two weeks. 00:16:44.879

--> 00:16:45.759 There we go. 00:16:46.080 --> 00:16:50.240 So we're hoping that you're able to watch us and listen to this to the show. 00:16:50.399 --> 00:16:58.240 You can go to refreshcomputers.net, click on that podcast link, and that's where you'll find the show, and you'll find every show we've done going back. 00:16:58.399 --> 00:17:03.759 We've been doing the podcast version, I guess, for about five years, I think. 00:17:03.840 --> 00:17:06.319 Oh almost five years, approaching five year mark. 00:17:06.640 --> 00:17:12.400 Even though we've been doing the show for 18, we've only been recording it in podcast version for the last five. 00:17:12.480 --> 00:17:13.920 So just to be clear. 00:17:14.240 --> 00:17:30.960 So, you know, we gotta give a little plug for refreshed computers and why it makes sense to buy a refurbished name brand, commercial grade, business class computer or laptop as opposed to buying a new one today. 00:17:31.279 --> 00:17:36.160 One of the things that we've talked about in previous shows is the fact that it doesn't matter. 00:17:36.319 --> 00:17:46.319 I mean, as long as it's a Windows 11-based machine, which is all of our machines are except for a couple Chromebooks that we sell, you you know, you it's AI capable. 00:17:46.480 --> 00:17:49.680 So people might think, oh, I gotta buy a new one, so it's AI capable. 00:17:49.839 --> 00:17:58.000 Well, you know, all the AI work, you know, all this data centers and stuff you keep hearing about in the news and and what's why they're needed and all that. 00:17:58.319 --> 00:18:00.799 That's for the AI stuff, is up there in the cloud. 00:18:01.279 --> 00:18:04.400 So it just relays information back to your computer. 00:18:04.559 --> 00:18:09.680 So as long as you have a Windows 11-based computer, now you have an AI capable computer. 00:18:09.839 --> 00:18:10.079 Right. 00:18:10.319 --> 00:18:16.400 So if you want to talk about doing something like video rendering and stuff like that, that's a different kind of computer. 00:18:16.480 --> 00:18:18.400 And we sell those kinds of computers also. 00:18:18.559 --> 00:18:25.200 It usually has an upgraded graphics card or something like that, and much more memory and storage for those types of machines. 00:18:25.359 --> 00:18:34.400 But even those that are refurbished value is you know just beats the socks off a new computer because of several reasons. 00:18:34.480 --> 00:18:38.640 Um and one of the things that we've talked about before is how we refurbish these computers. 00:18:38.720 --> 00:18:39.680 It's very important. 00:18:39.920 --> 00:18:42.160 New thermal paste on the CPU. 00:18:42.480 --> 00:18:47.359 A lot of these so-called refurbishers out there, they don't bother to go that deep. 00:18:47.519 --> 00:18:51.039 And the reason is because it takes time, you know, and they just don't want to do it. 00:18:51.200 --> 00:18:55.119 But we do that on every single desktop that we sell in the store. 00:18:55.200 --> 00:18:57.440

It gets brand new thermal paste on the CPU. 00:18:57.519 --> 00:18:58.640 You might want to look that up. 00:18:59.359 --> 00:19:00.319 It's important. 00:19:00.720 --> 00:19:08.240 And we also put a new solid state drive in most of the machines that we have that we sell over there. 00:19:08.319 --> 00:19:09.440 We check everything, of course. 00:19:09.519 --> 00:19:11.759 The the memory, it goes through all the other tests. 00:19:11.839 --> 00:19:13.920 And if it's a laptop, guess what? 00:19:14.079 --> 00:19:19.680 Brand new CMOS battery, or I'm sorry, if it's the desktop, brand new CMOS battery in the desktop. 00:19:19.920 --> 00:19:23.599 So that's uh another important distinction that a lot of people don't do, right? 00:19:24.000 --> 00:19:25.119 Especially it's kind of odd. 00:19:25.279 --> 00:19:32.799 Yeah, I was gonna say, especially if you're talking about a computer that's maybe got a couple years on it now that's been used fairly, fairly consistently. 00:19:32.960 --> 00:19:37.200 Those batteries, very cheap to replace, but very important to have replaced. 00:19:37.519 --> 00:19:40.799 Well, a lot of blue screens happen because the battery on the motherboard dies. 00:19:40.880 --> 00:19:45.839 And yes, they still put the battery on the motherboards today on these desktop computers, and so it's important. 00:19:45.920 --> 00:19:54.319 And you know, when we people bring in their older computer that's already Windows 11 capable to us to to refresh for them, to refurbish for them. 00:19:54.400 --> 00:19:55.119 We do that also. 00:19:55.279 --> 00:19:56.640 There's a small fee for that. 00:19:56.960 --> 00:20:00.559 Of course, one of the things that we do is just put the brand new CMOS battery on there. 00:20:00.720 --> 00:20:10.079 We don't bother testing it even because after three or four years old, I mean it might still be working, but you know, for the cost of a battery, I think it's like four bucks, right? 00:20:10.319 --> 00:20:11.200 Something like that, yeah. 00:20:11.279 --> 00:20:15.839 Yeah, why not just put it in the machine and that way that's one more thing that you don't have to worry about? 00:20:16.079 --> 00:20:29.680 And one thing I always try to stress with you know our systems is you know, you are saving just tons of money compared to what the new prices are at big box stores, especially with how just prices have been because of just hardware restraints, right? 00:20:29.839 --> 00:20:30.240 Oh, yeah. 00:20:30.480 --> 00:20:38.880 And you know, at Refresh Computers, you don't just buy a computer, you also have technicians that are there that can answer any questions that you have. 00:20:39.039 --> 00:20:41.440 If you have trouble getting it set up, we can help you with that. 00:20:41.599 --> 00:20:44.559 If you have files you need moved, we can help you with that as well. 00:20:44.720 --> 00:20:48.960 So it's not just a one-stop to buy and go, it's a full service. 00:20:49.200 --> 00:20:51.920 And we're local and we're

always here for you whenever you need us. 00:20:52.079 --> 00:20:57.519 That's another important thing that I think this distinguishes us from anybody else. 00:20:57.680 --> 00:20:57.839 Right. 00:20:58.079 --> 00:20:59.519 Not some unknown 800 number. 00:20:59.839 --> 00:21:03.119 You give that phone number a call, 407-478-8200. 00:21:03.200 --> 00:21:07.519 You ask about that refresh service for your own PC, or maybe check in with what's in stock. 00:21:07.599 --> 00:21:10.960 Coming up, we're going to talk more about those AI bots we mentioned earlier. 00:21:11.039 --> 00:21:13.359 How you can use them to shop for you this holiday season. 00:21:13.519 --> 00:21:14.240 We'll have more on that. 00:21:14.319 --> 00:21:19.519 You've been listening to Tech Talk right here on WDBO 107-3FM and AM580. 00:21:34.480 --> 00:21:41.279 Hey there, and welcome back to Tech Talk here on WDBO 107-3 FM and AM580, Orlando's news and talk. 00:21:41.440 --> 00:21:47.519 I'm Greg Rhodes here with David Levitt, President and Founder of Refresh Computer Superstore and technician Adam Littlefield. 00:21:47.599 --> 00:21:54.319 You can contact the Refresh Computer Superstore by calling their free tech support hotline at 407 478 8200. 00:21:54.400 --> 00:21:58.799 Or if you have a comment during the show, go and use that open mic feature inside the WDBO app. 00:21:58.880 --> 00:21:59.759 You can also check out the website. 00:22:00.319 --> 00:22:10.000 Over at refreshcomputers.net, or you can stop in at the Refresh Computers Superstore in Longwood at 820 East State Road 434, just three and a half miles east of I-4. 00:22:10.400 --> 00:22:12.480 Store hours are Monday through Saturday, 9 a.m. 00:22:12.640 --> 00:22:17.680 until 7 p.m., which means if you're listening to the show here on Saturday, you still have time to stop by. 00:22:17.759 --> 00:22:19.519 They'll be open until 7 p.m. 00:22:19.759 --> 00:22:20.160 today. 00:22:20.319 --> 00:22:23.200 And now back to David Levitt and Adam Littlefield. 00:22:23.519 --> 00:22:23.759 All right. 00:22:23.920 --> 00:22:24.400 Thanks, Greg. 00:22:24.720 --> 00:22:25.119 Thanks, Adam. 00:22:25.359 --> 00:22:30.319 And thanks everybody for listening and watching this edition of Tech Talk with Refreshed Computers. 00:22:30.400 --> 00:22:32.000 So happy to be here twice a week. 00:22:32.160 --> 00:22:34.640 You know, we do the show every Saturday from 2 to 3 p.m. 00:22:34.880 --> 00:22:39.359 If you're listening on WDBO radio, you can hear that as the show's being aired. 00:22:39.680 --> 00:22:41.839 And also on Sundays from 8 to 9 a.m. 00:22:42.079 --> 00:22:44.319 The show also aired on WDBO. 00:22:44.559 --> 00:22:52.880 And this whole show turns into a podcast, which goes out on our website, which goes out on YouTube, which goes out on all the popular podcast formats out there. 00:22:53.039 --> 00:23:01.440 So you can catch us at, you know, wherever whatever your favorite podcast medium is, that's where you'll find Tech Talk with refreshed computers. 00:23:01.519 --> 00:23:04.720 So glad, so glad that we're out in all these places. 00:23:04.960 --> 00:23:08.640 But I have a time capsule question for Greg and for Adam. 00:23:08.799 --> 00:23:09.039 Uh-oh. 00:23:09.279 --> 00:23:09.519 Okay. 00:23:09.920 --> 00:23:12.160 This is in a time capsule question. 00:23:12.319 --> 00:23:15.759 Let me clarify what I mean by that before I ask the question. 00:23:16.000 --> 00:23:18.400 That is, I want to ask you a question today. 00:23:18.640 --> 00:23:21.200 In six months, I'm going to ask you the same question. 00:23:21.519 --> 00:23:21.920 Ooh. 00:23:22.160 --> 00:23:22.480 Okay. 00:23:22.640 --> 00:23:22.960 Okay. 00:23:23.519 --> 00:23:25.119 And see if it changes. 00:23:25.200 --> 00:23:26.880 If see if your answer differs. 00:23:27.119 --> 00:23:27.359 Yeah. 00:23:27.680 --> 00:23:27.839 Okay. 00:23:27.920 --> 00:23:28.079 Okay. 00:23:28.240 --> 00:23:38.160 So the time capsule question of the day is would either of you let an AI log into your Amazon account or your bank account? 00:23:39.440 --> 00:23:41.200 Or is that still a hard no? 00:23:41.920 --> 00:23:43.200 I'll let Adam go first. 00:23:43.440 --> 00:23:44.640 I've already done it. 00:23:45.200 --> 00:23:45.519 Okay. 00:23:45.680 --> 00:23:46.480 So that's a yes. 00:23:49.359 --> 00:23:50.000 Hard no. 00:23:50.240 --> 00:23:51.119 Hard no for now. 00:23:51.599 --> 00:23:53.039 Still still a hard no at this point. 00:23:53.200 --> 00:24:02.000 I've I've I've dabbled with AI usage and things like that, but I'm also I haven't d dove as deep as you or Adam at this point into it either. 00:24:02.160 --> 00:24:06.160 So uh I'm still a little skeptical on certain things, and that is definitely one of them. 00:24:06.480 --> 00:24:07.359 Well, and you know what? 00:24:07.440 --> 00:24:11.680 And the safe bet, of course, is Greg's answer, right? 00:24:12.000 --> 00:24:12.400 Don't do it. 00:24:12.640 --> 00:24:13.359 Don't just don't do it. 00:24:13.599 --> 00:24:16.400 I mean, that that would be the safe, the safe bet. 00:24:16.720 --> 00:24:38.400 And and unless maybe you are, you know, I don't have educated yourself enough to know, you know, where the safeguards are and what they mean, and you know, how possible is it for somebody to hack into one of these accounts that you set up that you let your AI bot just have access to. 00:24:38.640 --> 00:24:38.880 Right. 00:24:39.119 --> 00:24:42.160 So I will say I started with with Amazon. 00:24:42.319 --> 00:24:42.559 Okay. 00:24:43.119 --> 00:25:00.240 I let it if I I just go in my bot and tell it, look for the the this product that's the, you know, that can ship tomorrow, and you know, all the attributes that you would want to say, you know, like cheapest price or you know, best rated, that kind of stuff. 00:25:00.640 --> 00:25:07.839 And it just goes out and if it has a question for you, like, okay, well, I found these three, would you which one would you want?

00:25:08.000 --> 00:25:13.440 And you can click on which one you want, and it just buys it because it has your credit card that ships to you. 00:25:13.599 --> 00:25:18.799 You know, if you have more than one shipping address, it might ask you, well, which shipping address do you want me to use? 00:25:18.880 --> 00:25:21.279 Because it knows because it has access to your Amazon account. 00:25:21.440 --> 00:25:22.000 Right, right. 00:25:22.799 --> 00:25:30.880 And or you can just shorten it by just saying, I want to buy this, ship to this address, and it'll just buy it. 00:25:31.039 --> 00:25:31.279 Yep. 00:25:31.519 --> 00:25:32.000 And ship it. 00:25:32.400 --> 00:25:35.039 I I I I can definitely see the benefits. 00:25:35.200 --> 00:25:44.880 I could see that making because shopping on Amazon can be such a chore sometimes, trying to find the best price with the correct rating and reviewed properly, all those kinds of things. 00:25:45.039 --> 00:25:46.960 I could see AI making that much easier. 00:25:47.119 --> 00:25:53.519 But like we talked about in last week's show, these grok bots are really like think of them more as like a secretary for your grok. 00:25:53.759 --> 00:25:53.839 Right. 00:25:54.000 --> 00:26:01.200 They're the they're they can present to you things, they can come and ask you questions to clarify things and then develop that into a better question for your grok. 00:26:01.359 --> 00:26:01.519 Right. 00:26:01.680 --> 00:26:10.160 I think that the the idea of giving my secretary my credit card and going to buy me a pair of shoes that I need makes a lot of sense. 00:26:10.400 --> 00:26:13.119 But I've also never had a secretary to go buy me a pair of shoes. 00:26:13.279 --> 00:26:19.759 So I think that's maybe the step that I'm still kind of unc un uncomfortable with, I think, is uh the way I put it. 00:26:20.079 --> 00:26:36.319 If I can make a suggestion, and for anybody else that's that feels uncomfortable giving them their Amazon account or their eBay account or wherever they shop account online, you know, you can search all these sites without having without being logged in. 00:26:36.400 --> 00:26:36.559 Right. 00:26:36.720 --> 00:26:36.960 Right. 00:26:37.039 --> 00:26:46.400 So you so so what you could do as a as a test before you give it your account information, go ahead and just have it search for you. 00:26:46.559 --> 00:26:46.799 Yep. 00:26:47.039 --> 00:26:52.319 Anyway, and it'll still tell you the results, it just can't buy it for you because you didn't give it access. 00:26:52.640 --> 00:26:57.839 So even that is a big time saver for a lot of people. 00:26:57.920 --> 00:27:07.759 So even folks, if you don't feel comfortable giving your information, your login information to Amazon or your credit card information to your bot, I get it. 00:27:08.160 --> 00:27:09.920 You can still shop these sites. 00:27:10.000 --> 00:27:14.720 Use that bot to shop the sites, it'll come back and tell you what you what you're what you're looking for. 00:27:14.960 --> 00:27:22.319 And then you can go back in and find it yourself, or or it'll give you the link to go follow up and just tell it to give you a link, and it'll give you a link in the response. 00:27:22.400 --> 00:27:25.519 All you gotta do is click on it, and you go there in your own Amazon account and you buy it. 00:27:25.680 --> 00:27:25.839 Right. 00:27:25.920 --> 00:27:32.240 And then I think the other part of it is like we talked about uh I teased this as being a bit of like a help for the holidays. 00:27:32.640 --> 00:27:37.839 So much of what people complain about in the holidays is I don't know what to shop for such and such person. 00:27:38.079 --> 00:27:39.440 Oh, this is so helpful for that. 00:27:39.680 --> 00:27:43.359 But with the grok butt, you've got somebody that you can bounce ideas off of essentially. 00:27:43.519 --> 00:27:50.799 You can develop a person's profile almost, or like this is this is the kind of person Dave is almost definitely. 00:27:50.880 --> 00:27:51.039 Yeah. 00:27:51.279 --> 00:27:57.039 You develop the you you you you can like if you have grandkids like I do, you can develop a profile for them. 00:27:57.119 --> 00:28:01.680 You don't have to give them the name, you can just give the demographics, you know, three-year-old twin boys. 00:28:01.839 --> 00:28:04.559 You know, they're into Legos, they're into whatever. 00:28:04.799 --> 00:28:17.759 And, you know, and have it go out and shop for you, and it'll find things that it'll suggest for you to buy for three-year-old twin grandsons, you know, or whatever demographic that you want to put in there. 00:28:18.000 --> 00:28:32.799 And like you mentioned, it's it it can gather all of that information from the web that would usually take you however long to read each individual article and review of a toy, and this was great, but I didn't like it for this age or whatever for whatever reason. 00:28:33.119 --> 00:28:35.599 It can really kind of pull that all in an instant. 00:28:35.759 --> 00:28:38.319 Whereas you it would take you multiple days to figure that out yourself. 00:28:38.640 --> 00:28:41.839 And not only that, with links to the product. 00:28:42.079 --> 00:28:42.559 Yeah, yeah. 00:28:42.720 --> 00:28:44.079 So you just go and buy. 00:28:44.240 --> 00:28:55.440 Sometimes you know, you have to tell it, you know, include links to the products when you're telling giving it instructions and when in its response, it'll give you the links to those products, and then you can log into your own account, right? 00:28:55.599 --> 00:28:57.119 And then do it yourself. 00:28:57.359 --> 00:28:59.680 Or you could do, you know, what I did. 00:29:00.000 --> 00:29:03.920 I fall in if you're wondering, I'm like Adam, I've already done that. 00:29:04.480 --> 00:29:04.559 Right. 00:29:04.640 --> 00:29:05.759 Oh, I wasn't wondering, David. 00:29:07.039 --> 00:29:08.400 Greg knew already. 00:29:08.640 --> 00:29:17.599 And and the reason is like

one if you use OnePass, which is my is what I use for my password vault, right, and protector. 00:29:17.920 --> 00:29:28.240 Just uh a few weeks ago in Grokbot and other bots, uh, OnePass has a a bot version of OnePass, right? 00:29:28.480 --> 00:29:39.200 So it could take whatever your passwords are stored on your desktop and it'll put it in this grokbot bot vault, which even the grok bot has no access to. 00:29:39.279 --> 00:29:46.880 So even if somebody went in and hacked that account, which we haven't heard of anything like that happening, right? 00:29:47.119 --> 00:29:53.759 You know, hacking hacking one of these bots to get your data, it still can't get into that one pass without you saying it's okay. 00:29:54.160 --> 00:29:55.039 You see what I'm saying? 00:29:55.279 --> 00:29:57.680 So and that's how I store mine. 00:29:58.240 --> 00:30:09.200 So even when it goes out to make a purchase for me on on Amazon, it uses my Amazon uh account, it'll ask me, Do you want me to use your OnePass or log in your Amazon? 00:30:09.359 --> 00:30:11.119 I mean, you can turn that off too, by the way. 00:30:11.200 --> 00:30:12.400 It could just be automatic. 00:30:12.480 --> 00:30:14.079 But I have it just prompt me. 00:30:14.319 --> 00:30:15.680 And I say yes. 00:30:16.000 --> 00:30:24.240 This is where we we come with bots now to where you can actually put in parameters, you can tell it what you want or don't want out of those responses. 00:30:24.319 --> 00:30:29.279 So you can say, always give me the link to the product, never buy anything. 00:30:29.440 --> 00:30:36.720 Always get right to purchase, but don't buy, or you can give it explicit commands to buy, you know, without your input. 00:30:36.960 --> 00:30:54.720 That's with my exploring I've done of Grockbot in the last week, I've fine-tuned that so much to where I have so much more trust in what it does because I've told every one of my bots what I want it to do every time it's doing something, and I always have some sort of input myself. 00:30:54.960 --> 00:30:59.359 So there's never there's never a clear takeaway that the bot can just run off with. 00:30:59.599 --> 00:30:59.839 Yeah. 00:31:00.079 --> 00:31:07.759 And I think that's a big part of it, is we've talked about how it's always about the quality of the input that you're putting into these kinds of systems. 00:31:07.920 --> 00:31:11.440 It's almost like the uh have you ever heard of the peanut butter and jelly experiment? 00:31:11.680 --> 00:31:21.279 So when you you sit back to back to somebody and they tell you how to make a peanut butter and jelly sandwich, and it's all the individual small steps that you in your head don't think about. 00:31:21.440 --> 00:31:29.119 Make sure you're holding the base of the knife, stick the knife into the peanut butter, spread it left to right on the bread, things like that. 00:31:29.359 --> 00:31:33.359 Those are the steps that you need to make sure that you're specifying to your bot as well. 00:31:33.519 --> 00:31:44.559 The little things that you wouldn't usually think about, second nature to move one item to the cart instead of two items to the cart, or what you know, those those small steps that would make this much better for you as a user. 00:31:45.119 --> 00:31:49.759 It it does make it easier for sure, but even bots have gotten more intuitive lately. 00:31:50.079 --> 00:31:57.839 The recent versions of bots where it you know you basically how grokbot works, you just name a bot, and you can have a lot of bots. 00:31:57.920 --> 00:31:59.680 I don't know what the limit is or if there is a limit. 00:32:00.000 --> 00:32:03.359 I haven't met it yet, so I have 20 some, I think. 00:32:03.519 --> 00:32:03.839 Yeah. 00:32:04.079 --> 00:32:06.160 And you know, you can name the bot. 00:32:06.240 --> 00:32:08.480 Like I I have a Dave's medical. 00:32:08.640 --> 00:32:09.119 That's it. 00:32:09.279 --> 00:32:12.160 I just named it Dave's medical. 00:32:12.559 --> 00:32:22.319 And so what it did was it went and it just automatically asked me, hey, okay, I I understand that you want to me to work on your medical stuff. 00:32:22.640 --> 00:32:27.599 These are the things that I can do, and this is or this is what you want me to monitor. 00:32:28.000 --> 00:32:39.920 And and I and I pretty much click yes, yes, yes, yes, on everything, which meant it went into my drive, got my insurance documents, it got all of my it went onto my my chart account. 00:32:40.000 --> 00:32:42.559 Yeah, I gave it access to that through the OnePass. 00:32:42.880 --> 00:32:48.000 And so it got all my medical history, it knows all my prescriptions, it got all that stuff done. 00:32:48.160 --> 00:32:54.720 I was at a doctor's office yesterday, and I was was had a needed electrocardiogram again. 00:32:54.799 --> 00:32:56.960 So it's time for my annual electrocardiogram. 00:32:57.039 --> 00:33:00.640 So I would go in the office and they said, Your copay is$645. 00:33:01.039 --> 00:33:02.880 I said, No, I'm in a doctor's office. 00:33:03.039 --> 00:33:04.720 Doctor's offices are$45. 00:33:05.039 --> 00:33:10.799 If I'm in a hospital, and then it should be maybe$600, but I'm not in a hospital, it's a doctor's office. 00:33:10.960 --> 00:33:11.200 Right. 00:33:11.359 --> 00:33:16.400 So I I got pulled up my medical day's medical bot and I said, Hold on one second. 00:33:16.720 --> 00:33:20.000 And I put in there and explained what was going on real quick. 00:33:20.079 --> 00:33:27.839 And within an instant, it came back and said, Yeah, if you're near, if you're even near a hospital, a lot of times those doctor's offices are considered part of the hospital. 00:33:28.160 --> 00:33:38.319 And so I went back to the check-in person and I said, Hey, I just found out maybe because you're next to this hospital that that closed two years ago on 434 in Longwood. 00:33:38.559 --> 00:33:40.079 And she said, Well, yeah, actually, you know what? 00:33:40.240 --> 00:33:47.200 The way I

understand it is we still have equipment that belongs to that hospital chain. 00:33:47.440 --> 00:33:47.680 Wow. 00:33:47.920 --> 00:33:50.799 So for that reason, we can still we're still considered a hospital. 00:33:50.960 --> 00:34:01.039 If you want, I can make you an appointment in Ovito where there really is is just a doctor's office and they can still do the same electrocardiogram and it's just a$45 copay. 00:34:01.680 --> 00:34:02.640 Yeah, so do that. 00:34:03.039 --> 00:34:03.599 So yeah. 00:34:03.839 --> 00:34:06.400 So there's a case where my bot just saved me$600. 00:34:06.799 --> 00:34:07.200 Right, right. 00:34:07.359 --> 00:34:16.400 You know, and and so these are this that's that's a real live instance of you know, the thing that that that you can use these bots for and and save you money. 00:34:16.559 --> 00:34:20.960 So if you have to pay$30 a month, which I think is the minimum for the Grok bot. 00:34:21.119 --> 00:34:21.840 I believe so, yeah. 00:34:22.239 --> 00:34:26.559 To do some of these things for you, look at the money that you can save. 00:34:26.800 --> 00:34:34.800 I was gonna say, just think to the past when m just a couple of years ago, you would have been stuck on hold still with your insurance company trying to figure out if that was the case. 00:34:35.199 --> 00:34:37.920 Or I I would have just thought, well, no, my uh it's due. 00:34:38.000 --> 00:34:39.199 I I just have to do it. 00:34:39.760 --> 00:34:40.639 I'm just gonna have to pay it. 00:34:40.880 --> 00:34:41.920 You know, I I don't want to wait. 00:34:42.000 --> 00:34:42.639 I can't wait. 00:34:42.719 --> 00:34:42.960 Yep. 00:34:43.199 --> 00:34:58.880 But I I instead they they graciously canceled that appointment that was at the moment I was actually there and made a new uh new appointment for me next month in a Novito office where it's not considered a hospital, so I only have to pay the$45 copay. 00:34:59.199 --> 00:35:01.679 And now you know to go there moving forward, right? 00:35:02.000 --> 00:35:02.639 Exactly. 00:35:02.800 --> 00:35:08.159 So I mean these are some things, and uh and I know you know a lot of people use Chat GPT for the similar things. 00:35:08.400 --> 00:35:08.559 Right. 00:35:08.719 --> 00:35:18.639 You know, there's you there's even a TV commercial there was, you know, with these ladies, you know, that I forget exactly what they were trying to do, sail a boat or something, do a sailboat commercial. 00:35:18.719 --> 00:35:23.360 If you may have seen that, where at the end they were like, Okay, I got my sailboat rented and everything else. 00:35:23.440 --> 00:35:25.119 Now just now, how do I use a sailboat? 00:35:25.199 --> 00:35:26.800 You know, that that commercial. 00:35:27.679 --> 00:35:31.039 So, you know, Chat GPT has a version of of it. 00:35:31.280 --> 00:35:34.079 I would say probably not as advanced as the Grokbot one. 00:35:34.159 --> 00:35:38.960 The Grokbot one is is the latest one that came out, and probably why it's

more advanced. 00:35:39.119 --> 00:35:41.840 It's going to be, you know, all the others are gonna catch up. 00:35:41.920 --> 00:35:44.719 Yeah, and I don't know that Cloud even actually has that yet. 00:35:44.880 --> 00:35:45.599 I don't think so. 00:35:45.840 --> 00:35:50.800 I I'm not aware of it personally, and that it's because I've been using you know Grokbot myself. 00:35:50.960 --> 00:35:58.079 And you know, I've even I we've talked on the show before, say, like about my my inbox, for example, how crowded my inbox was. 00:35:58.719 --> 00:36:05.840 I had the bot go through create sorting filters, it created labels, and my inbox this morning was sitting at 17. 00:36:06.239 --> 00:36:12.400 Oh, folks, you have no idea how crazy that sounds to hear from Adam that he's at a 17 email inbox right now. 00:36:12.639 --> 00:36:13.679 Congratulations to him. 00:36:13.760 --> 00:36:14.239 Congratulations. 00:36:15.039 --> 00:36:16.639 That Grockbot was working overtime. 00:36:17.199 --> 00:36:17.840 It did just work. 00:36:18.239 --> 00:36:18.719 That's what was going on. 00:36:18.960 --> 00:36:22.239 And it asked me every time if I wanted to change something before it did it, too. 00:36:22.400 --> 00:36:29.199 And real quick before the break, folks, if you know, if you're considering something like this, bring your iPhone or bring your Android phone into the store. 00:36:29.360 --> 00:36:31.440 You know, uh probably have to see Adam. 00:36:31.760 --> 00:36:33.360 Uh you know, ask for Adam. 00:36:33.440 --> 00:36:33.599 Yeah. 00:36:33.840 --> 00:36:34.320 Sorry, Adam. 00:36:34.400 --> 00:36:35.760 They're gonna be it's all right. 00:36:35.920 --> 00:36:37.039 You're gonna be inundated. 00:36:37.199 --> 00:36:39.199 I've dipped my whole foot in, so I'm in for the ride. 00:36:39.440 --> 00:36:44.480 If you need a tip or two or you know how to set this up properly, you know, come on and we'll give you a hand for that. 00:36:44.719 --> 00:36:48.000 Speaking of a tip or two, we've got the tech tip of the week coming up after the break. 00:36:48.159 --> 00:36:53.119 You've been listening to Tech Talk right here on WDBO 1073FM and AM580. 00:37:07.840 --> 00:37:14.480 Hey there, and welcome back to Tech Talk here on WDBO 1073 FM and AM580, Orlando's News and Talk. 00:37:14.559 --> 00:37:20.559 I'm Greg Rhodes here with David Levitt, President and Founder of Refresh Computer Superstore, and technician Adam Littlefield. 00:37:20.639 --> 00:37:27.440 You can contact the Refresh Computer Superstore by calling their free tech support hotline, 407-478-8200. 00:37:27.519 --> 00:37:31.360 And don't forget to check out the website over at RefreshComputers.net. 00:37:31.519 --> 00:37:33.599 And now back to David and Adam. 00:37:33.920 --> 00:37:34.960 All right, thanks, Greg. 00:37:35.039 --> 00:37:39.039 And thanks everybody for listening to another edition of Tech Talk with Refresh Computers. 00:37:39.119 --> 00:37:44.480 We're glad to come to you via video format starting last week, right? 00:37:45.039 --> 00:37:51.360 So this is the the second week of it, our third video show, because we do two a week, one on Saturdays, one on Sundays. 00:37:51.519 --> 00:37:51.679 Right. 00:37:51.840 --> 00:37:57.119 And so, and this of course is the Saturday afternoon edition of Tech Talk with Refresh Computers. 00:37:57.280 --> 00:38:13.920 You know, we talked about the poison water hole right effect on your mobile device, where you can just you know, just going to a website, any website on your mobile device can infect your phone if you don't get the latest update. 00:38:14.159 --> 00:38:19.599 So, you know, as fast as this attack came out, it was fixed. 00:38:19.760 --> 00:38:31.039 I mean, it was just because AI made it, put it out there, AI from the different manufacturers found it, fixed it, and I mean within hours, you know, it it was out there and it was gone. 00:38:31.199 --> 00:38:35.519 But the fix, the fix is in your updates. 00:38:35.679 --> 00:38:37.440 So if you didn't update, guess what? 00:38:37.599 --> 00:38:38.320 You're not fixed. 00:38:38.400 --> 00:38:48.960 And if you're still using an old version of your operating system or you're you haven't gotten the the latest updates for your iPhone or for your Android device, go out there and get them now. 00:38:49.039 --> 00:38:52.880 It's very important because just going to a website can infect your phone. 00:38:53.119 --> 00:39:00.159 Yeah, and the problem too with that is a lot of times you may not even know the link you're going to is going to be one of those infected sites. 00:39:00.400 --> 00:39:05.119 Um, on a lot of emails, you can embed links into images, right? 00:39:05.280 --> 00:39:07.519 Hyperlinks into you know other text. 00:39:07.840 --> 00:39:16.400 And and that's what this tech tip is actually going to be about is how you can take a look at that real URL to make sure you know you're you're going where you're you're thinking you're going. 00:39:16.719 --> 00:39:24.159 Because what you're looking at on your phone, yeah, well, you think you're it's reading, well, that's the website. 00:39:24.400 --> 00:39:29.599 But it's it's it's actually could be a fake website that that's that is superimposed. 00:39:29.679 --> 00:39:33.039 So you don't know that it's not the website you're going to. 00:39:33.119 --> 00:39:34.960 It looks like the website you're going to go to. 00:39:35.039 --> 00:39:45.119 But Adam, tell people what they can do on their mobile device in order to make sure that that link that they're about to click on is actually a valid link. 00:39:45.360 --> 00:39:51.519 So if you have an iPhone, what you can do, it's normally in your messages app, mail, sometimes even in Safari as well. 00:39:51.840 --> 00:39:57.119 You can press and hold onto the link and a preview will pop up with the full address. 00:39:57.280 --> 00:39:59.440 And pretty much, you know, it just take a look at it. 00:39:59.519 --> 00:40:04.400 If it looks off, just

you can tap away from it and it it will let go open and it'll go away. 00:40:04.639 --> 00:40:05.519 So let's be clear. 00:40:05.679 --> 00:40:09.440 So you know, it's just single tap a single tap, you're opening the website. 00:40:09.679 --> 00:40:10.000 Exactly. 00:40:10.159 --> 00:40:10.320 Right. 00:40:10.559 --> 00:40:17.199 But it is tap it and hold it, and a little pop-up will come up and it'll show you the real website that it's going to. 00:40:17.440 --> 00:40:17.599 Right. 00:40:17.840 --> 00:40:23.039 And if it doesn't match, or if you have any questions, let go of that long tap, right? 00:40:23.440 --> 00:40:26.159 And it goes away without going to the website. 00:40:26.559 --> 00:40:35.039 On Android devices, it's pretty much the same concept, but for them, it's the Chrome app, Chrome browser messages, or the Gmail app. 00:40:35.280 --> 00:40:42.559 I know specifically on Android, when you press and hold onto a link, if it's a super long link, it won't display the whole thing. 00:40:42.880 --> 00:40:54.559 What I generally can will do in that situation is there's a button there that says copy link, and I will copy that and just put it into like a like a notepad on my phone so I can scroll and see it. 00:40:54.639 --> 00:40:57.760 Because a lot of the times it is, you know, longer than my phone screen can be. 00:40:57.920 --> 00:41:00.159 It is a very long URL. 00:41:00.480 --> 00:41:05.280 And a lot of times those URLs is what kind of tells me I shouldn't be going there. 00:41:05.599 --> 00:41:08.159 The longer it is, the the more it's doing. 00:41:08.480 --> 00:41:12.480 Yeah, well, and it could be legitimate too, that it's a very long URL. 00:41:12.639 --> 00:41:20.159 A lot, a lot of product pages on websites, for example, you know, will have this big string that gets you all the way to the that product. 00:41:20.480 --> 00:41:23.679 And so that could be a very long URL that's legitimate. 00:41:24.000 --> 00:41:26.719 Redirect websites, unfortunately, are kind of the same way. 00:41:26.880 --> 00:41:33.840 There are websites that when you click on a link, you'll go to a redirect, which then sends you to an entirely different website. 00:41:34.000 --> 00:41:34.239 That's right. 00:41:34.480 --> 00:41:41.039 And a lot of times that URL towards the end or in the middle of that long string will tell you where it's going to try to end you up. 00:41:41.360 --> 00:41:50.000 And folks, if you have any questions about this or anything that we talked about on today's show, I encourage you to stop by the Refresh Computer Superstore in Longwood or give us a call. 00:41:50.079 --> 00:41:55.119 We have a free tech support hotline, 407-478-8200. 00:41:55.199 --> 00:41:57.119 We're open Monday through Saturday from 9 a.m. 00:41:57.280 --> 00:41:58.239 until 7 p.m. 00:41:58.719 --> 00:42:00.719 And that's all we have time for today. 00:42:00.800 --> 00:42:06.800 We'll be talking to you again tomorrow morning with a Sunday morning edition of Tech Talk with Refresh Computers.