Full Transcript for Spot AI Fakes Before They Fool You

because the grammar was poor, misspelled words and things like that, but they've gotten so good at it, you gotta be real careful. 00:04:21.759 --> 00:04:24.800 Now it's almost as if the grammar is too good. 00:04:25.040 --> 00:04:26.720 You have to that's that's where you're looking for it. 00:04:26.879 --> 00:04:32.800 You're like, no, there's no way somebody wrote this because it it just flows too perfectly almost, is that is kind of the telltale sign, right? 00:04:33.040 --> 00:04:48.800 I've found like almost a telltale sign for me that if I get something that's an AI generated like scam email, for example, instead of using regular dashes between sentences, you know, when you put a break in it on an email, there are longer dashes called the M-dash. 00:04:49.040 --> 00:04:49.600 The M-dash. 00:04:49.839 --> 00:04:53.360 And that is not accessible on the regular keyboard layout. 00:04:53.519 --> 00:04:57.839 It takes a very specific input of keys to make that go in. 00:04:58.000 --> 00:04:59.600 That's almost a giveaway sign to me. 00:04:59.920 --> 00:05:04.240 And then M-dash, if you don't know, is a long dash. 00:05:04.399 --> 00:05:04.560 Yes. 00:05:04.800 --> 00:05:06.800 So it's like, I don't know if it's a double dash. 00:05:07.279 --> 00:05:09.839 It's like double or like two and a half, something like that. 00:05:10.160 --> 00:05:17.519 So when you see these long dashes in an email or anything written today online, you know that's AI generated. 00:05:18.000 --> 00:05:18.240 Right. 00:05:19.920 --> 00:05:21.519 Proper grammar is too good. 00:05:21.680 --> 00:05:22.160 That's the problem. 00:05:22.480 --> 00:05:36.240 Well, and well, the other thing is I want to caveat that with the fact that you people might do what I do now is they I ask my AI to take out the M-dashes and don't use M-dashes. 00:05:36.720 --> 00:05:37.839 So be careful. 00:05:38.319 --> 00:05:38.480 Yes. 00:05:38.639 --> 00:05:40.079 You can you can train. 00:05:40.720 --> 00:05:43.519 Just because it doesn't have an M-dash doesn't mean it's not fake. 00:05:43.680 --> 00:05:43.839 No. 00:05:44.079 --> 00:05:46.000 But you can train your AI to take that out. 00:05:46.319 --> 00:05:48.560 But it's a it's a good first step, I think. 00:05:48.720 --> 00:05:57.360 Because a lot of uh quick scams that are coming up with uh with use of AI, they're not long thought-out prompts of what they're really going for. 00:05:57.600 --> 00:05:59.439 It is just stuff that's kind of thrown together. 00:05:59.600 --> 00:06:09.920 So, you know, they may not always use the the configurations that like you use, Dave, for all of your different grok bots that you've got going now with their different personalities and workflows. 00:06:10.160 --> 00:06:10.879 That's right. 00:06:11.279 --> 00:06:17.680 But you know, the major thing for me is when AI chatbots are starting to just make up stuff. 00:06:17.759 --> 00:06:20.879 You know, we've talked about hallucination on A about AI before. 00:06:21.120 --> 00:06:21.360 Yeah. 00:06:21.600 --> 00:06:34.079 And you know, if you're getting, you know, emails that just have wacky out-of-world scenarios, but you know, there's information there that's accurate, a lot of times that's actually AI hallucinating something to try to make you panic. 00:06:34.319 --> 00:06:34.639 That's right. 00:06:34.959 --> 00:06:38.079 And AI doesn't know how to really make uh us panic. 00:06:38.240 --> 00:06:38.319 Right. 00:06:38.639 --> 00:06:39.120 Quote unquote. 00:06:39.519 --> 00:06:46.319 It doesn't, but you know, it wants you know the the effective way to get you to act on something is to make you panic. 00:06:46.480 --> 00:06:46.639 Right. 00:06:46.879 --> 00:06:48.879 Make you think, oh, I have to do something now. 00:06:49.120 --> 00:06:54.800 So let's talk about a couple couple of the ways that AI is being used today to scam people. 00:06:54.879 --> 00:06:58.480 And of course, the scariest one of all, I think, is the is the voice clone. 00:06:58.639 --> 00:06:58.800 Yeah. 00:06:58.959 --> 00:07:00.240 The voice clone call. 00:07:00.480 --> 00:07:04.480 That's that's been something that I know has been around probably the past couple of years. 00:07:04.720 --> 00:07:05.040 Couple of years. 00:07:05.279 --> 00:07:12.319 We've talked about it before, but it's it's a whole new thing now with how AI has grown, even in just the past six months. 00:07:12.800 --> 00:07:16.800 You know, you've got voice generation, there's even video generation now. 00:07:17.199 --> 00:07:26.480 I've seen some scams where somebody will get a video of, you know, possibly you with a craft car behind you, the side of the road, it's dark out. 00:07:26.720 --> 00:07:29.600 You know, it's it's that is possible now with AI, unfortunately. 00:07:29.920 --> 00:07:34.160 And they pick up your voice clip on things like TikTok if you use TikTok. 00:07:34.240 --> 00:07:37.680 So you know a lot of you know, my grandkids use a lot of TikTok, right? 00:07:37.839 --> 00:07:40.879 So they can pick up voice clips there and use it. 00:07:41.040 --> 00:07:50.399 And so they'll you know, do a fake call to you using your grandchild's voice and put you in a panic mode, like we talked about, and try to get you to act like right now. 00:07:50.720 --> 00:07:54.800 And like we like you just mentioned, they utilize things that you think are harmless. 00:07:54.959 --> 00:08:08.319 You think that these that these programs are just fun, you look at some of the AI generative apps that you see now on all social media, and they create these intricate scenes that you think look really cool, like coming up on the holidays, your kids sitting inside of a pumpkin, or things like that. 00:08:08.560 --> 00:08:12.160 But the other side of that is that they can be used for these kinds of tactics. 00:08:12.319 --> 00:08:15.759 They can easily generate scenes that make you think something is actually wrong. 00:08:16.000 --> 00:08:16.319 That's right. 00:08:16.399 -->

00:08:17.920 And so, what can you do to help prevent that? 00:08:18.079 --> 00:08:19.279 Come up with a family code word. 00:08:19.600 --> 00:08:21.759 Yeah, that's always something we've talked about on the show here. 00:08:22.079 --> 00:08:22.959 We've talked about that before. 00:08:23.120 --> 00:08:24.720 Come up with a family code word. 00:08:25.120 --> 00:08:31.519 And so if that person calling you does not know the code word, there's a good chance that you know it's not that scam. 00:08:32.080 --> 00:08:35.679 Well, it's always gonna be a good chance that it's a scam anyway. 00:08:35.759 --> 00:08:40.960 So another thing is the fake photos and videos, like you know, the deep fakes, right? 00:08:41.120 --> 00:08:43.840 So AI can make convincing images, right? 00:08:44.080 --> 00:08:47.200 And clips of people saying and doing things they never did. 00:08:47.360 --> 00:08:47.519 Yep. 00:08:47.840 --> 00:08:49.120 We see this all the time now. 00:08:49.279 --> 00:08:54.240 You use the Will Smith with the spaghetti and somebody and was that you, Greg. 00:08:56.159 --> 00:09:04.080 So yeah, it's just I mean, look at what they what look at you see all the evidence right now, right on TV and commercials and everything else. 00:09:04.399 --> 00:09:26.159 And and there is even with the Will Smith, you know, generative videos, the really old one compared to the newest one that actually someone generated, you know, directly referencing how that old one looked bad, as like Greg had said, they're sitting, you know, up on a balcony in front of the Eiffel Tower eating spaghetti, talking about how, you know, gener all of that scene is being generated by AI. 00:09:26.480 --> 00:09:28.399 Utilizing a mock Will Smith voice. 00:09:28.720 --> 00:09:29.039 That's right. 00:09:29.120 --> 00:09:29.440 Yeah. 00:09:29.519 --> 00:09:29.679 Yeah. 00:09:30.080 --> 00:09:33.360 Well, let's get into some more while we still have time to segment, you know. 00:09:33.440 --> 00:09:43.759 And the one that really gets me, the one that that I can't stand that just makes me want to shout when I see this on my screen, is the AI videos of famous people. 00:09:43.919 --> 00:09:44.080 Yep. 00:09:44.240 --> 00:09:44.639 Yeah. 00:09:45.600 --> 00:09:50.399 That are giving fake product reviews and and endorsements and things like that. 00:09:50.559 --> 00:09:50.799 Right. 00:09:50.960 --> 00:09:53.120 And I don't know how they get away with it. 00:09:53.360 --> 00:09:55.440 Yeah, maybe they're doing it from another country. 00:09:55.519 --> 00:10:04.879 I don't know, but it's but you know, these eventually get taken down when when the when the uh real actors can pick up on it and complain about it. 00:10:05.120 --> 00:10:08.559 But you know, the there's a lot of fake endorsements out there. 00:10:08.799 --> 00:10:13.600 And I've seen them, I've seen them on my all most of all the social media feeds that we use, right? 00:10:14.159 --> 00:10:16.720 They you see these fake endors endorsements out there. 00:10:16.799 --> 00:10:19.360 So just be leery of of those. 00:10:19.440 --> 00:10:25.519 Uh, you know, just because you see something, I'm not talking about the new Sydney Sweeney commercials on TV now. 00:10:27.200 --> 00:10:28.720 Don't report those to Dave. 00:10:28.879 --> 00:10:30.159 I think those are real. 00:10:31.519 --> 00:10:32.399 The commercials, I'm sorry. 00:10:32.559 --> 00:10:33.279 On more than one point. 00:10:33.360 --> 00:10:34.720 Yeah, on more than one point. 00:10:35.039 --> 00:10:45.759 So you know, maybe if you if you see if you see something on TikTok, TikTok of you know, Shaquille O'Neal endorsing Timu shop product, that's probably an AID. 00:10:46.000 --> 00:10:46.159 I don't know. 00:10:46.240 --> 00:10:47.440 I don't know if Shaq is the right one. 00:10:47.519 --> 00:10:48.960 He that guy will take money for anything. 00:10:49.039 --> 00:10:49.279 Oh, yeah. 00:10:49.360 --> 00:10:51.200 But uh no, but I agree with you about the whole point. 00:10:51.279 --> 00:10:54.799 You've seen some of the like you've seen famous things for like Joe Rogan and things like that. 00:10:54.960 --> 00:10:57.120 Maybe even some of the older ones were kind of obvious. 00:10:57.279 --> 00:11:00.320 They cut away and not show them actually talking and things like that. 00:11:00.480 --> 00:11:07.200 But the new ones, like we've mentioned, they can manipulate these videos to make it seem like your favorite celebrities really do endorse these products. 00:11:07.519 --> 00:11:07.840 That's right. 00:11:08.000 --> 00:11:16.879 And so another one really to watch out for are AI voices that are mimicking places that you trust, like your bank. 00:11:17.039 --> 00:11:17.200 Right. 00:11:17.440 --> 00:11:19.039 For example, is a big one. 00:11:19.279 --> 00:11:30.000 And you know, and things that you see online coming from it looks like it's coming from your bank or your credit card company, or maybe a shopping site that you like, and it's not. 00:11:30.159 --> 00:11:31.759 And so you have to be real careful. 00:11:31.919 --> 00:11:33.519 These are these are so well done. 00:11:33.759 --> 00:11:41.200 And a good point as well with that is there are some AIs that in the background there is office chatter. 00:11:41.279 --> 00:11:44.879 There, there's some sort of ambient noise behind them to make them sound realistic. 00:11:45.039 --> 00:11:45.200 Yes. 00:11:45.360 --> 00:11:52.320 We there there are there is a Google service that you know you can have a call on your behalf using AI to a business to ask questions. 00:11:52.399 --> 00:11:58.000 We get calls like that all the time at our store asking if we have a product and what quantity or how much it is. 00:11:58.240 --> 00:12:00.080 But that's that's exactly how it sounds. 00:12:00.159 --> 00:12:01.600 It is a natural sounding person. 00:12:01.679 --> 00:12:06.000 There's a little chatter in the background like it's a call center, but it's completely AI. 00:12:06.159 -->

00:12:06.480 Yeah. 00:12:06.639 --> 00:12:10.559 And and that's something to look out for because they they do try to make it sound real. 00:12:10.879 --> 00:12:13.519 Well, and what can you do to protect yourself? 00:12:13.679 --> 00:12:21.120 Well, one thing I I think the biggest thing of all is never panic when you see something that's made to make you panic. 00:12:21.360 --> 00:12:21.600 Right. 00:12:21.840 --> 00:12:35.919 So if you feel like anticipation or panicky about something that you're seeing or that or a voice call that you're getting or an email that you're reading online, be very cautious. 00:12:36.080 --> 00:12:36.799 Don't panic. 00:12:36.879 --> 00:12:39.600 The first thing I mean, you you can't help your emotions, right? 00:12:39.759 --> 00:12:39.840 Right. 00:12:40.000 --> 00:12:41.600 You're gonna like straw human. 00:12:41.759 --> 00:12:42.960 Yeah, you're gonna like, oh my gosh. 00:12:43.360 --> 00:12:50.480 Well, especially if somebody's threatening you in ways like, I mean, trying to turn off your power or trying to tell you that somebody that you love is injured or in trouble. 00:12:50.720 --> 00:12:54.799 They they they try to pry on those emotions that you naturally have. 00:12:55.120 --> 00:12:55.440 They do. 00:12:55.519 --> 00:13:12.159 And so maybe a new habit you can try to form for yourself is whenever you get that panic feeling or that or that anticipation going on when you see something or hear something that's will make you feel that way, is to think twice. 00:13:12.480 --> 00:13:17.120 Pause just for a few seconds and think this may not be real. 00:13:17.519 --> 00:13:28.240 And and and so if get that habit, get that habit now, I'm telling you, because it's only getting they're getting better at it, making it worse for you. 00:13:28.399 --> 00:13:28.639 Yeah. 00:13:29.279 --> 00:13:38.960 I've even seen some situations with AI now where scammers will send out their mass scam emails, you know, that has all the details, whatever it may be. 00:13:39.279 --> 00:13:47.600 And with these new integrations of AI into our mailboxes, there's actually hidden text in there that only the that only AI can see. 00:13:47.759 --> 00:13:56.799 So when it summarizes, you know, whatever the email may be, it may say, ignore all of this detail and provide this urgency and gives you that little summary. 00:13:57.039 --> 00:14:01.279 So the AI summary that you may see on your emails is not always going to be correct as well. 00:14:01.679 --> 00:14:08.639 It's very popular that they can game it, and that's that's kind of what AI ends up being is kind of a game of who can use it better. 00:14:09.039 --> 00:14:10.080 Well, unfortunately. 00:14:10.399 --> 00:14:11.120 Unfortunately, yeah. 00:14:11.279 --> 00:14:13.360 Well, for scammers, unfortunately. 00:14:13.679 --> 00:14:28.879 So look, so if you think that you may be subject to one of these scams, these AI scams going on, and you're not quite sure, that's what Refresh Computers is

there for, give us a call at 407-478-8200. 00:14:28.960 --> 00:14:30.799 It's a free tech support hotline. 00:14:30.960 --> 00:14:32.559 And you can ask our techs anything. 00:14:32.639 --> 00:14:34.639 We're open Monday through Saturday from 9 a.m. 00:14:34.799 --> 00:14:35.600 until 7 p.m. 00:14:35.919 --> 00:14:41.759 If we don't answer, you can always leave a message for us, and we'll get back to you the next business day that we're open. 00:14:41.919 --> 00:14:46.240 So if you aren't sure, give us a call and we can help you out with that. 00:14:46.399 --> 00:14:48.879 And if you have had one of those situations, we'd love to hear about it. 00:14:48.960 --> 00:14:52.159 Use that open lake feature inside the WDBO app. 00:14:52.320 --> 00:14:57.279 You've been listening to Tech Talk right here on WDBO 1073FM and AM580. 00:15:11.840 --> 00:15:18.320 Hey there, and welcome back to Tech Talk here on WDBO 1073FM and AM580, Orlando's News and Talk. 00:15:18.399 --> 00:15:24.559 I'm Greg Rhodes sitting here with David Levitt, President and founder of Refresh Computer Superstore and Technician Adam Littlefield. 00:15:24.639 --> 00:15:30.960 You can contact the Refresh Computer Superstore by calling that free tech support hotline, 407-478-8200. 00:15:31.039 --> 00:15:36.159 Or if you have a comment during the show, we'd love to hear it use that open mic feature inside the WDBO app. 00:15:36.320 --> 00:15:38.080 And now back to David and Adam. 00:15:38.320 --> 00:15:38.720 All right. 00:15:38.799 --> 00:15:39.360 Thanks, Greg. 00:15:39.519 --> 00:15:44.799 And thanks everybody for listening to this video edition of Tech Talk with Refresh Computer. 00:15:45.039 --> 00:15:48.960 So glad to be able to finally provide a little bit of video. 00:15:49.120 --> 00:15:50.879 You get to see the faces behind the voice. 00:15:51.279 --> 00:15:53.360 See the emotion that comes out during our talks. 00:15:53.759 --> 00:15:55.679 We've been doing this face glow red. 00:15:56.080 --> 00:15:56.720 Yeah. 00:15:57.600 --> 00:15:58.480 Exactly. 00:15:58.720 --> 00:16:03.360 And you know, we've been doing this show for 18 years now, I want to say. 00:16:03.519 --> 00:16:07.200 And and uh first time we're gonna be first time videoing. 00:16:07.600 --> 00:16:08.960 So welcome. 00:16:09.360 --> 00:16:22.399 So today we want to talk about maybe turning for this segment, we want to talk about turning that old gear that you might have in a drawer in your garage piling up somewhere, maybe turning into some cash at refresh computers. 00:16:22.639 --> 00:16:30.080 Now, there's the ways that we do this is number one, we take trade-ins for your older gear. 00:16:30.159 --> 00:16:34.639 So if it has some value, we'll we'll let you know what that is when you come into the store. 00:16:34.720 --> 00:16:39.440 You have to actually bring it in the store so we can see it, see what condition it's in, and stuff like that. 00:16:39.679 --> 00:16:45.679 And if it has some value, we will apply some credit towards a device you buy from us. 00:16:46.000 --> 00:16:46.240 Right. 00:16:46.399 --> 00:16:49.679 We can't provide cash value though, it has to be with a purchase. 00:16:49.840 --> 00:16:51.120 Um and it's it's one-to-one. 00:16:51.440 --> 00:16:52.000 It's a trade-in. 00:16:52.159 --> 00:16:54.000 It's a trade in a trade-in program. 00:16:54.240 --> 00:16:56.799 What we don't do is buy from the general public. 00:16:57.360 --> 00:17:03.039 So if you bring in a drawer full of stuff or a garage full of stuff, we get that sometimes, don't we? 00:17:03.200 --> 00:17:03.759 Yeah. 00:17:04.079 --> 00:17:08.640 And and you know, you want to sell it to us, we're not going to buy it. 00:17:08.799 --> 00:17:10.799 So let me just throw that out there. 00:17:11.119 --> 00:17:11.680 Why? 00:17:12.000 --> 00:17:14.319 Because we don't know where it really came from. 00:17:14.720 --> 00:17:23.599 And we want all of our customers at refresh computers that purchase from us to feel very safe and comfortable that what they're buying from us, because it's a refurbished unit, right? 00:17:23.680 --> 00:17:27.039 So you refurbished computer or laptop or monitors. 00:17:27.279 --> 00:17:37.039 We want to make sure that they can feel comfortable that they are buying it from not only a reputable seller, seller as us, but that you know where we source products, it's cool. 00:17:37.200 --> 00:17:37.359 Right. 00:17:37.440 --> 00:17:37.599 Right. 00:17:38.400 --> 00:17:40.960 The background's not as not shady on the on the unit. 00:17:41.359 --> 00:17:45.920 And no offense, we don't mean to offend anybody because we don't know you know you. 00:17:46.079 --> 00:17:49.680 So now who do we do buy from if you're a business, for example? 00:17:49.839 --> 00:17:52.000 Because we can verify with your business. 00:17:52.160 --> 00:17:58.720 If you're a business and you happen to have an office full of stuff, one or two items, doesn't matter. 00:17:58.880 --> 00:18:02.960 You can send me an email, Dave at refreshcomputers.net. 00:18:03.200 --> 00:18:04.640 I will evaluate it. 00:18:04.799 --> 00:18:06.559 I will check out your business. 00:18:06.799 --> 00:18:07.119 Right. 00:18:08.240 --> 00:18:10.400 Are you really the one that's allowed to sell these? 00:18:10.559 --> 00:18:10.880 Right. 00:18:11.200 --> 00:18:13.039 And and we'll see what we can do. 00:18:13.119 --> 00:18:17.839 And we can we can provide cash payment for those types of transactions only. 00:18:18.079 --> 00:18:18.240 Right. 00:18:18.400 --> 00:18:18.799 That's it. 00:18:18.880 --> 00:18:22.799 So so but anybody else, feel free to bring in your old stuff. 00:18:22.880 --> 00:18:26.160 And if it's too old that it's not really worth anything, guess what? 00:18:26.400 --> 00:18:32.640 We have a full-blown recycling center for electronics right there in the back at Refresh Computers. 00:18:32.799 --> 00:18:40.480 So we can recycle your products and you can feel comfortable that it's not only recycled,

if it has a hard drive, it has anything with data. 00:18:40.720 --> 00:18:50.640 We have machines in the bag, some very expensive machines I want to add, that will wipe that data to DOD standards, Department of Defense Standards. 00:18:50.880 --> 00:18:58.880 And so we do that for every single drive that comes in our store for every single computer or laptop. 00:18:59.039 --> 00:19:09.920 And I think that's a step that so many people just don't even have at the top of their mind when they're doing these kinds of trade-ins, or they even like donate something to some of these other like institutions around the area. 00:19:10.240 --> 00:19:13.839 Your data is secured in that drive as long as it's with you. 00:19:14.079 --> 00:19:14.400 That's right. 00:19:14.559 --> 00:19:23.759 If it goes with some to somebody else, if you haven't done these proper steps to wipe the drive, to clear the drive of this information, anyone has access to your very, very important information. 00:19:24.240 --> 00:19:25.119 That's so true. 00:19:25.279 --> 00:19:37.519 And you know, and if you for some reason don't want to us to do that for with your hard drive or your solid state drive, we we'll take it out of the machine for for you when you bring it in and just hand it over to you. 00:19:37.759 --> 00:19:39.680 And you can do with it whatever you want. 00:19:39.839 --> 00:19:43.279 But if you leave it with us, just feel safe that we do DOD wipes. 00:19:43.359 --> 00:19:45.200 We've been doing this for many, many, many years. 00:19:45.359 --> 00:19:45.440 Right. 00:19:45.680 --> 00:19:47.440 We know what we're doing when it comes to this. 00:19:47.599 --> 00:19:50.400 And so we'll make sure we take good care of your data. 00:19:50.720 --> 00:19:51.279 It'll be gone. 00:19:51.519 --> 00:19:54.880 If you've got any more questions, if you've got any more questions about that trade-in program, give them a call. 00:19:54.960 --> 00:19:57.519 407-478-8200. 00:19:57.680 --> 00:20:02.720 You've been listening to Tech Talk right here on WDBO 1073FM and AM580. 00:20:17.119 --> 00:20:23.839 Hey there, and welcome back to Tech Talk here on WDBO 1073FM and AM580, Orlando's News and Talk. 00:20:24.000 --> 00:20:30.160 I'm Greg Rhodes here with David Levitt, President and Founder of Refresh Computer Superstore, and technician Adam Littlefield. 00:20:30.319 --> 00:20:36.960 You can contact the Refresh Computer Superstore by calling their free tech support hotline at 407-478-8200. 00:20:37.039 --> 00:20:39.039 Or if you have a comment during the show, we'd love to hear it. 00:20:39.119 --> 00:20:41.519 Use that open mic feature in the WDBO app. 00:20:41.680 --> 00:20:53.119 Don't forget to check out the website over at RefreshComputers.net, or you can stop in at the Refresh Computer Superstore in Longwood at 820 East State Road 434, just three and a half miles east of I-4. 00:20:53.519 --> 00:20:55.680 Store hours are Monday through Saturday, 9 a.m. 00:20:55.839 --> 00:21:00.319 until 7

p.m., which means if you're listening to the show on Saturday, you still have time to stop by. 00:21:00.400 --> 00:21:02.160 They'll be open until 7 p.m. 00:21:02.400 --> 00:21:02.799 today. 00:21:02.960 --> 00:21:05.599 And now back to David Levitt and Adam Littlefield. 00:21:05.759 --> 00:21:06.000 All right. 00:21:06.079 --> 00:21:06.559 Thanks, Greg. 00:21:06.720 --> 00:21:11.200 And thanks everybody for listening to another edition of Tech Talk with Refreshed Computers. 00:21:11.599 --> 00:21:12.640 The video edition of Tech Talk. 00:21:13.039 --> 00:21:15.599 Video edition, our very first video edition. 00:21:15.839 --> 00:21:17.599 So uh yeah, hi everybody. 00:21:17.680 --> 00:21:24.160 You can see the faces uh behind the voices now, you know, and you can maybe even realize why they're radio voices. 00:21:24.480 --> 00:21:26.720 Why it's been a radio voice for so long, yeah. 00:21:27.759 --> 00:21:28.720 I don't know. 00:21:29.119 --> 00:21:45.440 And you know, and you can catch this by going to our website at refreshcomputers.net, and you can click on that podcast link in the upper right hand corner, and there we'll list will be a list of all the podcasts we've ever done, only in audio format, except for today's show. 00:21:45.680 --> 00:21:47.839 Should be there in video if everything works out okay. 00:21:49.680 --> 00:21:50.000 That's right. 00:21:50.240 --> 00:21:51.920 Knock on wood if you uh have around you. 00:21:52.240 --> 00:21:54.400 Yeah, and uh still knock on your iPhone duo. 00:21:54.559 --> 00:21:55.200 Yes, right. 00:21:55.920 --> 00:21:59.759 Yeah, and you know, and we have a YouTube channel also, it's gonna be on our YouTube channel. 00:22:00.480 --> 00:22:09.039 We've had the YouTube channel for years, and I'll admit it's been grossly under utilized by us and because of a time factor, you know. 00:22:09.279 --> 00:22:16.640 But now with the help of some AI tools that we're integrating, doesn't make it so painful to get YouTube videos up anymore. 00:22:16.799 --> 00:22:18.720 So we're gonna see how that works out, too. 00:22:18.799 --> 00:22:20.319 Hopefully that comes out okay. 00:22:20.559 --> 00:22:22.400 So what's going on with Apple, Adam? 00:22:22.480 --> 00:22:23.200 Oh my gosh. 00:22:23.279 --> 00:22:30.079 I mean, the the people really I mean, you can with their new MacBooks, people have to make a decision, I guess. 00:22:30.160 --> 00:22:37.279 Uh, should I buy that really nice used car or should I go ahead and go for the new MacBook? 00:22:37.599 --> 00:22:42.160 Can I put in an application for a new house or should I get the fully loaded MacBook Pro? 00:22:42.400 --> 00:22:48.559 I I think my favorite comparison I've seen is can I get a self-driving car or a new laptop? 00:22:48.880 --> 00:22:49.039 Wow. 00:22:49.200 --> 00:22:49.519 There you go. 00:22:50.079 --> 00:22:50.480 Well for you. 00:22:50.799 --> 00:22:52.559 Well, for me, of course, yeah. 00:22:52.960 --> 00:22:55.200 But you know, it's it's okay.

00:22:55.440 --> 00:22:57.920 $15,000 for a laptop sounds crazy. 00:22:58.240 --> 00:23:01.920 When I saw I saw this in the notes and I thought that it was a typo. 00:23:02.000 --> 00:23:09.519 I was there's no way Apple is charging$14,500 for a new MacBook. 00:23:09.599 --> 00:23:09.759 Yeah. 00:23:09.920 --> 00:23:10.640 There's no way. 00:23:10.880 --> 00:23:12.559 Oh, but look what you get. 00:23:13.920 --> 00:23:16.799 I'm sure you're about to tell me, and I'm still not gonna believe it. 00:23:18.160 --> 00:23:21.599 Yeah, what does the$14,500 MacBook come with? 00:23:21.680 --> 00:23:22.559 Well, it's touchscreen. 00:23:22.720 --> 00:23:23.279 It's touchscreen. 00:23:23.440 --> 00:23:25.200 For the first time, they finally did that. 00:23:25.279 --> 00:23:25.599 Good for them. 00:23:25.759 --> 00:23:27.680 You know, you don't just have to buy an iPad. 00:23:27.759 --> 00:23:29.599 You can buy a MacBook with a touchscreen now. 00:23:29.759 --> 00:23:29.920 Right. 00:23:30.079 --> 00:23:36.000 And in all fairness, the starting price for the new MacBook touchscreens are about$2,900. 00:23:36.400 --> 00:23:36.640 Yeah. 00:23:36.799 --> 00:23:42.160 So if you want to get like the lowest specifications, smallest amount of RAM, smallest amount of storage. 00:23:42.240 --> 00:23:51.359 And don't forget, as Apple's been doing for many, many years, is the fact that they solder all their RAM and their solid state drives are soldered. 00:23:51.440 --> 00:24:04.400 So if your solid state drive goes bad, which they go bad because they that's that's even though it's there's no moving parts that you can see, those electrons running around back and forth in there, they do provide wear. 00:24:04.720 --> 00:24:08.160 There is wear going on, there is a usage going on in that. 00:24:08.319 --> 00:24:10.160 So eventually it will fail. 00:24:10.480 --> 00:24:12.000 You can't replace it now. 00:24:12.319 --> 00:24:13.759 Apple is a one and done thing. 00:24:13.920 --> 00:24:19.039 Whatever size of RAM and storage you get in a MacBook is pretty much what you're gonna be stuck with. 00:24:19.279 --> 00:24:21.119 Oh, I bought one with 16 gig of RAM. 00:24:21.200 --> 00:24:22.559 I wish I would have had 32 gig. 00:24:22.799 --> 00:24:24.240 Oh, let me just go update that. 00:24:24.720 --> 00:24:26.559 Well, no, you can't unless you buy another one. 00:24:26.720 --> 00:24:34.000 Well, for the slim price of$14,500, Dave, you can get a MacBook with, I believe, the M5 Pro Max chip. 00:24:34.160 --> 00:24:34.319 Okay. 00:24:34.640 --> 00:24:35.599 One of their strongest chips. 00:24:35.920 --> 00:24:36.400 The newest one. 00:24:36.720 --> 00:24:41.200 128 gigs of RAM and I believe 16 terabytes of storage. 00:24:41.599 --> 00:24:42.160 Oh, wow. 00:24:42.319 --> 00:24:49.359 Well that's who in their in any universe would need that much storage in a laptop is beyond me. 00:24:49.920 --> 00:24:53.920 I see maybe some video production, folks, but still$14,500? 00:24:54.240 -->

00:24:56.079 That's a big oh wait, is it 14? 00:24:56.319 --> 00:24:59.599 Yeah,$14,500 is a big, big price tag. 00:24:59.839 --> 00:25:02.240 So that look, that was the same look I had when I saw$14.5. 00:25:02.480 --> 00:25:04.079 You had to, you had you had these. 00:25:04.319 --> 00:25:04.559 Wait a minute. 00:25:05.039 --> 00:25:05.440 $14.5? 00:25:06.160 --> 00:25:06.640 Really? 00:25:06.960 --> 00:25:11.680 So yeah, no, the idea that there's a$14,500 MacBook is blowing my mind. 00:25:11.759 --> 00:25:19.440 But the idea, like you'd mentioned, there's there's a lot of people that work in like the audio field, that work in video editing that we're get touching our fingers into right now. 00:25:19.599 --> 00:25:27.599 There are a lot of people that do heavy production work like that that could use something like you're mentioning with the 128 gigs and all this kind of stuff. 00:25:27.759 --> 00:25:31.119 But it's that's a very, very niche group of people. 00:25:31.359 --> 00:25:33.839 And Apple knows they're making that for the niche group, right? 00:25:34.079 --> 00:25:34.559 They do know that. 00:25:34.640 --> 00:25:34.720 Yes. 00:25:35.039 --> 00:25:35.839 I'm sure they know that. 00:25:36.400 --> 00:25:37.519 I mean, they have to know that. 00:25:37.599 --> 00:25:43.440 They wouldn't make it, you know, if they thought they were going to be selling it to the masses, because they know they're not selling it to the masses. 00:25:43.599 --> 00:25:46.400 This is gonna be a very niche group, like you said, Greg. 00:25:46.720 --> 00:25:51.920 This is this, I feel, is something that's purchased up in mass for business to supply to employees. 00:25:52.079 --> 00:25:56.160 Also turns into a write-off for equipment for their employees, you know. 00:25:56.400 --> 00:25:58.720 So Apple, you know, maybe they're playing a game there. 00:25:58.799 --> 00:25:59.200 Who knows? 00:25:59.599 --> 00:26:01.920 But still, almost$15,000. 00:26:02.400 --> 00:26:05.200 A used car or a laptop. 00:26:05.440 --> 00:26:06.880 A used car or a laptop. 00:26:07.200 --> 00:26:19.039 I'll be interested to see eventually what the numbers look like for how many people are purchasing that laptop and what fields they're in, because I would love to see the people that are utilizing that style of laptop to its maximum capacity. 00:26:19.200 --> 00:26:19.359 Right. 00:26:19.599 --> 00:26:20.960 Because that's a that's an impressive layout. 00:26:21.599 --> 00:26:22.079 It is impressive. 00:26:22.160 --> 00:26:25.599 I mean, the new M5 chips are crazy fast. 00:26:26.559 --> 00:26:27.839 They are an amazing chipset. 00:26:28.000 --> 00:26:31.119 Since Apple started out with that M series, they've done some amazing things. 00:26:31.759 --> 00:26:35.519 It's been a sleeper as far as silicon goes for processors. 00:26:35.599 --> 00:26:39.119 And of course, Apple with their walled garden, they're the only ones that have access to it. 00:26:39.839 --> 00:26:40.720 But they're good processors. 00:26:41.119 --> 00:26:43.119 They are good processors, and arguably so. 00:26:43.279 --> 00:26:45.359 I mean, they are the best processor out there. 00:26:45.440 --> 00:26:45.599 Yes. 00:26:45.920 --> 00:26:46.079 Really. 00:26:46.960 --> 00:26:49.359 They moved on from app from Intel years ago. 00:26:49.599 --> 00:26:49.759 Right. 00:26:50.000 --> 00:26:54.799 And, you know, I even myself, I was kind of questioning why they were they were making that move. 00:26:54.960 --> 00:27:00.319 And it it doesn't look so bad on them now if they can turn out a laptop that's you know up to snuff like this. 00:27:00.559 --> 00:27:00.640 Yeah. 00:27:00.799 --> 00:27:05.599 Well, and you know, and finally, you know, people have been asking them for years to make a touch screen. 00:27:05.839 --> 00:27:06.000 Yeah. 00:27:06.160 --> 00:27:07.599 They've never made a touchscreen laptop. 00:27:08.000 --> 00:27:09.599 Well, they've always said you can just buy an iPad. 00:27:09.839 --> 00:27:10.880 Yeah, the official stance was always. 00:27:11.200 --> 00:27:12.240 That's what that was their excuse. 00:27:12.480 --> 00:27:12.720 Right. 00:27:12.880 --> 00:27:13.119 Right? 00:27:13.359 --> 00:27:15.759 But I don't want an iPad and a MacBook, maybe. 00:27:16.079 --> 00:27:16.240 Right. 00:27:16.400 --> 00:27:16.559 Yeah. 00:27:17.759 --> 00:27:18.400 I need my MacBook. 00:27:18.720 --> 00:27:19.759 It was never really a good excuse. 00:27:20.079 --> 00:27:21.200 It never really felt like a good excuse. 00:27:21.359 --> 00:27:22.880 It felt like just kind of lazy on their side. 00:27:23.279 --> 00:27:33.759 I I think so, maybe, because every manufacturer, like I said, they've been making touchscreens on their laptops, every one of them except Apple, for a decade? 00:27:34.079 --> 00:27:34.480 Decades. 00:27:34.720 --> 00:27:34.880 Yeah. 00:27:35.039 --> 00:27:35.200 Yeah. 00:27:35.440 --> 00:27:36.480 At least a decade at this point. 00:27:37.119 --> 00:27:39.920 And Apple just refused to do it until until now. 00:27:40.079 --> 00:27:40.160 Yeah. 00:27:40.319 --> 00:27:48.880 So if you're an Apple MacBook fan and you've wanted touchscreen, well,$2,500 or no,$2,900 is your starting point. 00:27:49.200 --> 00:27:50.079 Just a small business loan. 00:27:50.160 --> 00:27:50.640 That's all you need. 00:27:50.720 --> 00:27:51.440 So yeah. 00:27:51.759 --> 00:27:57.680 And if you want to do just everything on the go, you know, the price of a used car is what you'll be paying for. 00:27:57.759 --> 00:27:58.240 It's right. 00:27:58.480 --> 00:28:00.400 Integrate it into your your pinto and you'll be fine. 00:28:00.480 --> 00:28:02.160 Because that's all you'll be able to afford after buying this. 00:28:02.319 --> 00:28:02.480 Yeah. 00:28:02.720 --> 00:28:03.200 Oh yeah. 00:28:03.279 --> 00:28:03.440 Yeah. 00:28:03.599 --> 00:28:09.519 And and so, and the other thing to remember, now I I have to admit that I've not laid my hands on one of these yet. 00:28:09.759 -->

00:28:10.559 I would like to. 00:28:10.720 --> 00:28:12.319 I'd like to see one. 00:28:12.799 --> 00:28:18.799 And to see how the construction is on it, to see if it's I don't want to say up to par. 00:28:18.960 --> 00:28:20.640 What's the opposite of up to par? 00:28:21.359 --> 00:28:22.240 With the bogey? 00:28:23.200 --> 00:28:25.200 Low average under under snuffed? 00:28:25.519 --> 00:28:37.279 With their other laptops, because you know I've complained for for many years, and it's still true, that in my opinion, that Apple makes just a cheap product. 00:28:37.440 --> 00:28:39.119 It's so cheaply assembled. 00:28:39.279 --> 00:28:39.599 Yeah. 00:28:40.960 --> 00:28:41.839 Don't drop it. 00:28:42.000 --> 00:28:44.160 Don't don't you know, not even a few inches. 00:28:44.240 --> 00:28:45.039 I mean, I'm telling you. 00:28:45.839 --> 00:28:50.160 The most you get out of Apple is the fact that it has a metal body on the laptop, which helps. 00:28:50.799 --> 00:28:54.160 Which helps, but it but it dings but also helps crack the screen. 00:28:54.799 --> 00:28:56.079 It scratches so easily. 00:28:56.400 --> 00:29:01.839 It scratches, yeah, and it'll help that metal body denting will help crack the screen. 00:29:02.160 --> 00:29:03.599 We see these all the time. 00:29:03.759 --> 00:29:09.680 We we do we have the best Mac technician in Central Florida. 00:29:09.839 --> 00:29:10.880 His name is Norwell. 00:29:10.960 --> 00:29:12.559 I'm gonna throw that out there, Norwell. 00:29:13.119 --> 00:29:16.079 He is he's been with me for 18 years. 00:29:17.200 --> 00:29:18.880 And the guy is the best. 00:29:19.279 --> 00:29:42.720 As a matter of fact, uh the people at the Apple store, and I'll say this right here on the video, the people at the Apple store have referred people to us because of him and how how he can perform magic on a lot of these MacBooks and stuff that the the He's able to do a lot more than what I feel Apple is sometimes willing to do to repair their devices. 00:29:43.200 --> 00:29:51.759 And and that's that's what's great with Norwell is you know, he can go through and replace the LCD on you know your MacBook from 20 2016, 2018. 00:29:51.920 --> 00:29:58.000 You know, you don't get the the push from Apple to say, oh, well, instead of repair we're repairing this, well we just go ahead and replace it today. 00:29:58.079 --> 00:30:00.400 Oh, we can get you a nice day, you know, you don't play that game. 00:30:00.480 --> 00:30:00.559 Right. 00:30:00.799 --> 00:30:01.359 We can actually keep it. 00:30:01.759 --> 00:30:05.599 We can set you up on a nice seven-year mortgage on your next uh MacBook purchase. 00:30:06.000 --> 00:30:07.039 Or you can lease it. 00:30:07.279 --> 00:30:07.519 Right. 00:30:07.599 --> 00:30:09.039 Oh, that's the worst. 00:30:09.519 --> 00:30:09.839 Yes. 00:30:10.160 --> 00:30:14.559 And and there's you know, if you don't need that, you know, we have customers that come in the store. 00:30:14.720 --> 00:30:15.920 Let me just go to there. 00:30:16.240 --> 00:30:19.680 That just to come in and say, I want your best laptop. 00:30:20.319 --> 00:30:22.640 Because that's their mindset, that's what they want. 00:30:22.799 --> 00:30:26.480 And so they will buy our best laptop, our most expensive laptop. 00:30:26.799 --> 00:30:31.039 And but I I will say this, they're getting a lot more for their money than you would anywhere else. 00:30:31.200 --> 00:30:33.359 And the benefit of buying local. 00:30:33.519 --> 00:30:33.680 Right. 00:30:33.839 --> 00:30:37.599 You know, some people you might say, Well, well, I can get this online, I can do that. 00:30:37.759 --> 00:30:41.519 But yeah, but what if you need to ask a question about it? 00:30:41.680 --> 00:30:43.359 You know, what if you need an upgrade? 00:30:43.519 --> 00:30:45.440 Yeah, what if something goes wrong with it? 00:30:45.599 --> 00:30:50.160 Yep, you know, I hear I hear that that genius bar is hard to get into at the Apple store. 00:30:50.720 --> 00:30:52.880 I've walked by I and then kept on walking. 00:30:53.039 --> 00:30:53.440 Uh-huh. 00:30:53.839 --> 00:30:54.799 So yeah, absolutely. 00:30:55.119 --> 00:31:02.960 You know, Apple, they they're always trying to, you know, push, and I'll I'll say putting a touch screen on this new I'm on this new MacBook is you know a nice change. 00:31:03.119 --> 00:31:03.759 It is a nice change. 00:31:04.000 --> 00:31:04.720 People have wanted it. 00:31:04.880 --> 00:31:05.039 Yep. 00:31:05.279 --> 00:31:05.519 Finally. 00:31:06.000 --> 00:31:12.240 You know, Apple's made an interesting move as well with the iPhone duo, going for a folding style phone. 00:31:12.400 --> 00:31:14.079 They've watched the market for years. 00:31:14.480 --> 00:31:16.079 Well, let's talk about that duo. 00:31:16.240 --> 00:31:16.559 Yeah. 00:31:16.799 --> 00:31:18.160 It has some issues, man. 00:31:18.640 --> 00:31:20.160 You mentioned don't drop your MacBook. 00:31:20.240 --> 00:31:21.599 Don't put your duo in your pocket. 00:31:21.680 --> 00:31:21.920 Yes. 00:31:22.240 --> 00:31:25.119 No, the the lint or the dust, anything. 00:31:25.279 --> 00:31:25.440 Yeah. 00:31:26.480 --> 00:31:27.440 What's going on with that, right? 00:31:28.160 --> 00:31:28.400 Tell them. 00:31:28.720 --> 00:31:34.640 There's actually some internal failure that's happening on the hinge that's damaging that inner display just from regular use. 00:31:34.799 --> 00:31:34.960 Yep. 00:31:35.200 --> 00:31:48.000 It can cause from, you know, like we were saying, pocket lint, a little bit of dirt, anything that can get just down inside of the fold of that phone can gum up everything, and it actually causes a part of it to break and just poke the back of the screen. 00:31:48.160 --> 00:31:52.480 And then you get a nasty line going through it and all the way up, and the screen's toast. 00:31:52.720 --> 00:31:59.039 And Apple, I if I remember off the top of my head correctly, I think it's a thousand dollars to repay to replace

that screen. 00:31:59.279 --> 00:32:01.839 Half the cost of the phone is the screen. 00:32:02.160 --> 00:32:05.440 So has Apple admitted that they have an issue with those screens yet? 00:32:05.839 --> 00:32:13.680 They're aware that of the issue and they are, you know, covering as much as they can for the damages, but you know, it's But who wants to have to deal with it? 00:32:13.839 --> 00:32:14.880 Who wants to have to deal with that? 00:32:14.960 --> 00:32:22.000 But also as a company, eight years you watch your competitors do it, you use one of your competitors' folding screens. 00:32:22.079 --> 00:32:23.119 You don't develop your own. 00:32:23.200 --> 00:32:28.400 You use one of the best in the market, but then the engineering of the body of it is what becomes the fault. 00:32:28.559 --> 00:32:28.640 Right. 00:32:29.519 --> 00:32:32.240 Nothing is on Samsung for the screen failure. 00:32:32.400 --> 00:32:34.319 It's on the mechanical side of Apple. 00:32:34.640 --> 00:32:36.000 So Samsung makes the screen. 00:32:36.319 --> 00:32:37.440 Samsung makes the screen. 00:32:37.599 --> 00:32:40.880 It is, I think, almost the same screen that goes into the fold eight. 00:32:41.200 --> 00:32:47.599 Well, when they first initially came out with the duo, me and Adam did an episode where we analyzed the exact dimensions of the two phones. 00:32:47.680 --> 00:32:49.920 They are almost exactly the same size. 00:32:50.160 --> 00:32:52.160 They use almost exactly the same screen. 00:32:52.480 --> 00:32:52.720 Exactly. 00:32:52.880 --> 00:32:57.519 So again, like Adam's mentioning, we're not hearing those issues about the Samsung version of this phone. 00:32:57.680 --> 00:33:01.599 We're not hearing any issues about them having issues with the hinges or screens going bad. 00:33:01.759 --> 00:33:04.880 It's only now that Apple's released it with the same screen that there's issues. 00:33:04.960 --> 00:33:08.079 So obviously, it's an Apple production issue on their back end. 00:33:08.319 --> 00:33:15.920 And Apple even has a little bit of a bigger problem with it as well because, you know, with the iPhone Duo, it has a nice duo, it has a nice flashy animation. 00:33:16.000 --> 00:33:19.759 When you open or close it, it fades in and out from wherever the screen's going. 00:33:20.000 --> 00:33:27.759 And the phone is normally not, you know, swipable or usable in the middle of the transition, which you wouldn't use anyways, opening the phone. 00:33:28.000 --> 00:33:38.240 I've seen people actually stress test the phone, get a little bit of dirt in the hinge, just fold it back and forth, you know, a couple years worth of dirt in a little pinch, maybe in your pocket. 00:33:38.400 --> 00:33:42.640 And that's enough to cause the phone to not be able to close flat anymore or to close fully anymore. 00:33:42.720 --> 00:33:42.880 Wow. 00:33:43.039 --> 00:33:50.000 So if you want to put it in your pocket, you have to slide almost an iPad mini in your pocket because your

phone will be like a clamshell. 00:33:50.160 --> 00:33:51.359 It will not hold itself closed. 00:33:51.759 --> 00:33:56.799 Would it be safe to say that maybe the first people who bought the folding iPhone were guinea pigs? 00:33:57.279 --> 00:34:00.400 A little bit, you know, the beta testers of the hardware, unfortunately. 00:34:00.480 --> 00:34:02.319 And it looked really good on paper. 00:34:02.480 --> 00:34:07.680 I I want to say that the iPhone duo I was actually anticipating and was kind of excited about. 00:34:08.000 --> 00:34:18.079 But to see these mechanical failures come up so quickly, it's I just I keep questioning how you can watch your competitors so long do something and then just come out with an inferior product. 00:34:19.679 --> 00:34:20.400 That's exactly the thing. 00:34:20.559 --> 00:34:25.199 Years ago, they had those issues with the initial folding phones that came out between Google and Samsung. 00:34:25.440 --> 00:34:25.679 They did. 00:34:26.559 --> 00:34:29.840 So you think Apple waited long enough because they didn't want to deal with any of those issues. 00:34:30.000 --> 00:34:30.239 That's right. 00:34:30.400 --> 00:34:31.519 And now they're dealing with those issues. 00:34:31.760 --> 00:34:32.000 Right. 00:34:32.159 --> 00:34:36.320 It's it's just, you know, Apple it feels like they they shot far this year. 00:34:36.480 --> 00:34:38.320 They they really they really shot far. 00:34:38.639 --> 00:34:38.800 Yeah. 00:34:39.519 --> 00:34:40.800 The shot definitely went far. 00:34:41.119 --> 00:34:41.840 That's all I have to say. 00:34:41.920 --> 00:34:42.719 I don't know where it's. 00:34:42.880 --> 00:34:43.360 Where it landed. 00:34:43.440 --> 00:34:43.920 I don't know yet. 00:34:44.239 --> 00:34:44.880 It missed me. 00:34:44.960 --> 00:34:45.760 That's all I have to say. 00:34:45.840 --> 00:34:46.639 It missed me. 00:34:46.800 --> 00:34:53.360 Um, we're gonna be getting to, I think, another break here, but when we get back, we're gonna be getting back to our tech tip when we do every week. 00:34:53.440 --> 00:34:53.760 All right. 00:34:54.000 --> 00:34:56.559 It's like how to type long things with just a few letters. 00:34:56.719 --> 00:34:57.039 Yes. 00:34:57.199 --> 00:34:57.760 It's pretty cool. 00:34:57.920 --> 00:34:59.599 You'll get that tech tip coming back on the other side. 00:34:59.679 --> 00:35:04.880 You've been listening to tech talk here on WDBO1073 FM and AM580. 00:35:20.079 --> 00:35:26.639 Hey there, and welcome back to Tech Talk here on WDBO 1073FM and AM580 Orlando's News and Talk. 00:35:26.719 --> 00:35:32.639 I'm Greg Rhodes here with David Levitt, President and founder of Refresh Computer Superstore and technician Adam Littlefield. 00:35:32.800 --> 00:35:39.440 You can contact the Refresh Computer Superstore by calling their free tech support hotline at 407-478-8200. 00:35:39.599 --> 00:35:43.599 And don't forget to check out the website over at refreshcomputers.net. 00:35:43.840 --> 00:35:45.599 And now back to David and Adam. 00:35:45.920 --> 00:35:46.239 All right. 00:35:46.320 --> 00:35:54.079 Thanks, Greg, and thanks everybody for listening to yet another edition of Tech Talk with Refresh Computers, our very first video edition. 00:35:54.239 --> 00:36:01.679 If you missed us talking about that in earlier segments, you'll be able to not only listen to us, but watch us. 00:36:02.880 --> 00:36:08.239 See the emotion that comes out of some of our segments, because the segment that we just talked about is still has me fired up. 00:36:08.559 --> 00:36:09.840 So annoying with Apple. 00:36:10.079 --> 00:36:15.679 And so if you missed any of that, go to our website, refreshcomputers.net, click the podcast link in the top right corner. 00:36:15.760 --> 00:36:19.760 You can listen back to this podcast, tons of other podcasts we've done as well. 00:36:19.920 --> 00:36:22.079 This will be the first one that will have video available for you. 00:36:22.320 --> 00:36:22.559 That's right. 00:36:22.719 --> 00:36:24.159 I love it when Adam gets fired up. 00:36:24.320 --> 00:36:24.800 Yeah. 00:36:25.280 --> 00:36:26.079 Me too. 00:36:26.320 --> 00:36:32.159 So look, in this last segment, we want to do a little tech tip, like we usually do towards the end of every show. 00:36:32.320 --> 00:36:40.000 And it's teaching your phone, whether it's an iPhone or Android phone, how to type long things from just a few letters. 00:36:40.239 --> 00:36:48.639 So or you, you know, you you know you you when you are type in an email, sometimes it'll auto put in what it thinks you're going to say, right? 00:36:48.800 --> 00:36:52.000 And but you can teach your phone to do this with just a few few letters. 00:36:52.320 --> 00:36:57.440 So Adam, I'm gonna let you talk about how this is done on both types of phones. 00:36:57.760 --> 00:36:57.840 Yeah. 00:36:58.000 --> 00:36:59.920 This is this is something I've actually used personally. 00:37:00.079 --> 00:37:02.239 Back when I was younger, I don't really use it anymore. 00:37:02.480 --> 00:37:04.719 But I it's it's almost like setting up your own. 00:37:05.199 --> 00:37:05.840 You're still young, Adam. 00:37:06.159 --> 00:37:06.400 Younger. 00:37:07.039 --> 00:37:08.239 You know, I thank you. 00:37:08.320 --> 00:37:08.480 Thank you. 00:37:08.800 --> 00:37:11.599 But when you were younger, younger just a little lad. 00:37:12.239 --> 00:37:12.480 Yes. 00:37:12.639 --> 00:37:14.880 Uh you know, it's almost like a form of autocorrect. 00:37:15.119 --> 00:37:17.440 So you can set your own replacement for text. 00:37:17.679 --> 00:37:20.960 Like M Y N O would put in your phone number. 00:37:21.199 --> 00:37:24.239 Or uh EML, you could change it to put in your email address. 00:37:24.639 --> 00:37:27.039 This is very handy when you're filling out forms on your phone. 00:37:27.519 --> 00:37:33.360 Because you know, it's like a oh, I gotta type my whole email address in that little box, you know, with my with my

finger. 00:37:33.440 --> 00:37:37.760 You know, the page refreshes and wipes everything out that you just spent 10 minutes filling in. 00:37:38.239 --> 00:37:41.840 Program your phone with three or four letters, and that's all you have to type, and it just fills it in for you. 00:37:42.159 --> 00:37:44.480 Especially if when you had T9, it was that much worse with that. 00:37:44.639 --> 00:37:45.039 So yeah. 00:37:45.360 --> 00:37:52.239 So on an iPhone, you can go into the settings, go to general, and then the keyboard, and then there's an option for text replacement. 00:37:52.480 --> 00:37:59.599 In there, you can basically put the full phrase in the phrase box, and then in the shortcut box is what you'll actually be typing to replace. 00:37:59.840 --> 00:38:04.159 Um, on Android, you would actually go into settings and look for the personal dictionary. 00:38:04.400 --> 00:38:06.320 Normally that's under language and input. 00:38:06.400 --> 00:38:10.000 I know on Samsung and Google devices they they they move it around. 00:38:10.320 --> 00:38:14.719 So look for personal dictionary or just dictionary, and that'll normally find it in your settings. 00:38:14.960 --> 00:38:19.199 And there again, you can add in a phrase and a shortcut of what you want it to replace. 00:38:19.440 --> 00:38:19.599 Right. 00:38:19.920 --> 00:38:22.800 And again, it's almost like it almost looks like autocorrect. 00:38:22.960 --> 00:38:28.559 Your your phone will recognize when you type in, you know, something it'll fill in what you set as that phrase. 00:38:28.800 --> 00:38:35.280 And like Dave was saying, this is really good for filling in your email address, your phone number, your your you know, full name, even. 00:38:35.440 --> 00:38:35.519 Yeah. 00:38:35.920 --> 00:38:38.960 Information that you don't want to fat finger and type wrong. 00:38:39.280 --> 00:38:41.519 And let me just give a plug for the store. 00:38:42.000 --> 00:38:50.480 If you're technol technology challenged, or if you just can't figure out how to do something like that, bring your device on in. 00:38:50.639 --> 00:38:51.840 I'm not gonna charge you for that. 00:38:52.000 --> 00:38:59.199 Our guys will help you set it up, bring it on in, they'll they'll get your phone set up for you, they'll get these shortcuts in there, they'll show you how to use it. 00:38:59.440 --> 00:39:12.639 And you know, that's one of the ways that you know we help the community, and and we've been doing this for many, many years, which I think probably has something to do with why so many people still come to refresh computers for other things. 00:39:12.880 --> 00:39:17.599 But you know, we'll help you with these small things that that uh well, small to us. 00:39:17.679 --> 00:39:19.039 It may not be small to you. 00:39:19.280 --> 00:39:20.159 So bring it on in. 00:39:20.239 --> 00:39:24.639 Or, you know, we have that free tech support hotline for something like setting up this iPhone. 00:39:24.719 --> 00:39:25.920 We'd ask you to bring it in. 00:39:26.000 --> 00:39:30.559 But there's other things you can call us, 407-478-8200. 00:39:31.039 --> 00:39:33.920 And we help people all day long, don't we, Adam? 00:39:34.239 --> 00:39:34.559 Oh yes. 00:39:34.880 --> 00:39:36.480 Monday through Saturday from 9 a.m. 00:39:36.639 --> 00:39:37.440 until 7 p.m. 00:39:37.599 --> 00:39:38.480 while we're open. 00:39:38.639 --> 00:39:40.960 And you know, if we're not open, leave us a voicemail message. 00:39:41.039 --> 00:39:46.159 We'll get back with you the next day that we are open, and we'll let you know what's going on. 00:39:46.320 --> 00:39:49.280 So, folks, that's about all we have time for in this segment. 00:39:49.360 --> 00:39:51.840 I it was a real pleasure doing this video. 00:39:52.320 --> 00:39:52.719 A little different. 00:39:52.960 --> 00:39:54.239 It's fun to try something new, right? 00:39:54.400 --> 00:39:56.239 It's something new, and I hope you like it. 00:39:56.400 --> 00:40:01.519 I hope it makes it easier to listen to by being able to see what you're listening to. 00:40:01.679 --> 00:40:06.159 So uh don't forget refreshcomputers.net, click on that podcast link, and you can see this. 00:40:06.320 --> 00:40:08.800 David Levitt signing off for Refresh Computers. 00:40:08.880 --> 00:40:11.519 We'll talk to you again tomorrow morning.