Full Transcript for Five Hundred Tabs And No Regrets

security flaws that have been announced and found and seems to be fixed up pretty quickly in the tech world. 00:02:16.400 --> 00:02:23.680 And we'll talk about how it can affect you, yourself, because it was a uh a back end issue, but definitely affects all of us. 00:02:23.840 --> 00:02:27.599 And then finally, we'll end off today's show uh with another one of our tech tips. 00:02:27.680 --> 00:02:31.520 This one's uh this will be a pretty important one, so listen to the end of the show for that. 00:02:31.840 --> 00:02:41.360 But getting into the browser, you know, I re I always remember seeing Dave's computer system and seeing the amount of tabs that he has open. 00:02:41.439 --> 00:02:44.560 And I uh I think you may have been a little bit right there. 00:02:44.719 --> 00:02:47.599 We this might be the segment that Dave should listen into, Drake. 00:02:48.159 --> 00:02:49.599 I feel like he's here, but he's not here. 00:02:49.680 --> 00:02:50.159 That's it. 00:02:50.319 --> 00:02:50.639 Exactly. 00:02:50.719 --> 00:03:04.639 He's uh he's here in spirit because if there's if there's anybody I know that takes advantage of grouping and organizing their tasks or their uh their tabs, while still having 200 something of them open, it's it's Dave. 00:03:04.879 --> 00:03:06.960 The ghost of group tabbed past, yeah. 00:03:07.199 --> 00:03:07.759 Exactly. 00:03:08.000 --> 00:03:11.439 So first off, let me start off with just the easiest part here. 00:03:11.599 --> 00:03:22.319 Your your web browser, whatever it is, Google, Edge, Safari, Firefox, Opera, whatever you use daily is they're they're all free programs and they're good programs. 00:03:22.479 --> 00:03:27.840 However, they're only as good as the amount of stuff you're doing with them at one time. 00:03:28.080 --> 00:03:36.639 So the first thing I would recommend is if you just do want to keep track of everything and organize it, pick one browser and stick with it. 00:03:36.719 --> 00:03:44.240 You don't want to be switching between Edge, Chrome, Firefox, because your bookmarks do not sync between browsers like that. 00:03:44.319 --> 00:03:51.280 So you could make a bookmark in Chrome, try to go to open it up in Edge, and it's not there because Edge doesn't have that synced. 00:03:51.680 --> 00:03:55.439 So, first things first, pick the browser you want to use. 00:03:55.680 --> 00:03:58.879 Most users, I would suggest just using Google Chrome, honestly. 00:03:58.960 --> 00:04:07.919 It especially if you have a Gmail or Google account, that is gonna be the best thing for you because what happens with Google Chrome, and this happens with Edge as well. 00:04:08.000 --> 00:04:11.840 If you sign into your Microsoft account, I believe Firefox as well. 00:04:12.000 --> 00:04:15.919 You can make a Firefox account, but Chrome's kind of the seamless one, I would say. 00:04:16.160 --> 00:04:25.199 You can have these sync your bookmarks, your favorites, your history, your search results, everything across wherever you're logged into with that account. 00:04:25.519 --> 00:04:41.199 This is very, very useful for moving to a new computer, I would say, because the one major thing I've always seen that is the hardest part to get up with switching computers is getting your bookmarks back, especially if you didn't back them up beforehand. 00:04:41.360 --> 00:04:46.079 I mean, I believe if I remember correctly, I'm trying to think of what the number was off the top of my head. 00:04:46.160 --> 00:04:51.199 I had a customer who had 535 tabs. 00:04:51.600 --> 00:04:54.240 I think that's how many tabs it was that he lost. 00:04:54.560 --> 00:04:58.319 Chrome just closed itself because it ran out of RAM, pretty much. 00:04:58.480 --> 00:05:09.680 Um, that's what happens if you have too many tabs open, is it just kind of drowns the system to the point where Chrome will just or your your web browser will close itself and you will lose all of those tabs that you had open. 00:05:09.920 --> 00:05:15.600 But yeah, this gentleman he had over 500 tabs that were all bookmarks as well. 00:05:15.759 --> 00:05:20.480 Like he had them saved as bookmarks, but wanted the tabs still open anyways. 00:05:20.639 --> 00:05:24.560 And that was actually for the fear or anticipation that the bookmarks would disappear. 00:05:24.720 --> 00:05:25.040 Oh. 00:05:25.360 --> 00:05:27.360 So, you know, that's something kind of to think about. 00:05:27.519 --> 00:05:46.319 If you you are a user that keeps tons of bookmarks in your browser, go ahead, sign in with whatever account is needed for your browser, whether it be Google Chrome, you need Google, a Microsoft account for Edge, a Mozilla Firefox account, whatever it may be, make that free account and just save yourself the headache five years down the road. 00:05:46.480 --> 00:05:49.839 I promise you, I promise you, future you will be thanking you. 00:05:50.079 --> 00:05:59.759 And like you're saying, if you ever have to move computers or let's say you're working remotely and need to use a different computer, you can log into those accounts and still have access to all of those because they save them in the cloud. 00:06:00.000 --> 00:06:23.600 And the nice thing with favorites now is it's just very straightforward to save something to your favorites or to your bookmarks, is the link, the webpage at the top, wherever you are, whatever webpage you're on, that link at the top of the page that tells you what address you're at, all the way, I believe, to the right of it, there is a little star icon that you can just click and it will add it automatically to your favorites. 00:06:24.079 --> 00:06:31.839 I can't remember what browser it is off the top of my head, but there is one browser where that favorites is off to the left of the link instead. 00:06:32.160 --> 00:06:36.160 So just make sure to look left and right to see just see where that little star is. 00:06:36.240 --> 00:06:53.040 Because that's gonna it's gonna save you a lot of

frustration trying to remember how you know what websites you were trying to go to, or if you are someone that uses a lot of commands or uh shortcuts on your keyboard, having to hit the undo so many times trying to go back. 00:06:53.360 --> 00:06:58.879 There is a built-in shortcut that'll actually let you reopen a closed tab. 00:06:59.360 --> 00:07:09.920 So, say for example, if you're you know clearing out your tabs right now and you closed one that was important, all you have to do is hold down on your keyboard control and shift and then tap the key T key. 00:07:10.079 --> 00:07:13.120 And that will open the last closed page. 00:07:13.360 --> 00:07:18.720 And again, it saves you tons of time, especially instead of having to dig like through your history or something. 00:07:18.879 --> 00:07:24.160 I know on some web browsers, the more history that's there when you open it, just the longer it'll take to load. 00:07:24.240 --> 00:07:26.560 And that's just inherent with the with technology. 00:07:27.199 --> 00:07:30.800 It's just gonna take longer because there's more information that it has to provide. 00:07:31.600 --> 00:07:40.639 Another thing to note as well is the address bar at the top of your webpage, it's not just for going to www.msn.com. 00:07:40.720 --> 00:07:42.560 It's not just for going to addresses. 00:07:42.720 --> 00:07:46.399 Most browsers actually let you use that as a built-in search engine. 00:07:46.639 --> 00:08:02.000 So through Google, for example, if you just go up into that top bar right now and just type in what is the best cheesecake recipe, it'll bring you to a Google results page, which probably will spit out uh an argumentally best cheesecake recipe. 00:08:02.240 --> 00:08:05.600 And then if you do that in Edge, it'll ask you if you'd like to go to Chesapeake. 00:08:06.000 --> 00:08:08.079 So yeah, it's uh it's a crapshoot. 00:08:08.240 --> 00:08:11.439 Depends on which browser you prefer to use and which search engine you have a preference towards. 00:08:11.680 --> 00:08:12.000 It is. 00:08:12.160 --> 00:08:20.480 And something I've noticed especially with Microsoft Edge, if you're somebody that likes using Microsoft Edge, this is something you want to pay attention to, I would say. 00:08:20.720 --> 00:08:25.040 Because when you use that search bar at the top, it will normally run your searches through Bing. 00:08:25.199 --> 00:08:27.519 Some may use Yahoo if you set it to that. 00:08:27.759 --> 00:08:36.960 The problem is, is on those search results, whenever you go through and you click on a website in that search result to open it, it opens it as a new link. 00:08:37.120 --> 00:08:38.879 It doesn't open it or as a new tab. 00:08:38.960 --> 00:08:41.200 It doesn't open it within the tab you're in. 00:08:41.440 --> 00:08:52.240 And that you can actually get ran away with pretty quickly opening new tab after new tab after new tab, because that is more and more and more that your computer has to keep loaded. 00:08:52.399 --> 00:08:53.120 Yeah, good point. 00:08:53.279 --> 00:08:55.679 And you know, that's kind of where RAM comes in. 00:08:55.840 --> 00:09:04.000 The more RAM that your computer has, we always say it's kind of the desk space of your computer, how much you can have at any given time to access. 00:09:04.320 --> 00:09:17.200 Well, if you are like the gentleman I had that had 535 tabs open, you know, that's 535 pieces of paper on whatever size table your RAM can basically hold. 00:09:17.440 --> 00:09:20.159 So, you know, you have to kind of think about your system as well. 00:09:20.320 --> 00:09:25.679 If you only have eight gigabytes of RAM, that can actually limit how many tabs you can have open simultaneously. 00:09:25.840 --> 00:09:28.799 So it may be worth looking into having an upgrade done. 00:09:29.039 --> 00:09:34.799 If that's something that you're interested in seeing if your system supports, you can actually check inside of Task Manager. 00:09:34.879 --> 00:09:44.559 If you right-click on the taskbar at the bottom and open task manager, there's an option for memory, or I believe process performance on the left-hand side and then memory. 00:09:44.720 --> 00:09:49.200 That will actually tell you if you're using one of however many slots available. 00:09:49.360 --> 00:09:51.840 That'll actually tell you if your computer can be upgraded right there. 00:09:52.159 --> 00:09:55.440 Um, if it doesn't give you any clear information, give us a call Monday. 00:09:55.600 --> 00:09:58.240 Number 407-478-8200. 00:09:58.399 --> 00:10:03.039 We can kind of go through it on the phone real quick and probably figure out if your computer can be upgraded. 00:10:03.200 --> 00:10:13.759 Because nine times out of 10, the main, the main reason I've seen replacements or want for a replacement come in that isn't needing it is because the system just needs more RAM. 00:10:14.399 --> 00:10:20.080 There are tons and tons of systems that are budget systems that are sold with eight gigabytes of RAM. 00:10:20.480 --> 00:10:24.399 Well, it is usable for you know everyday just small tasks. 00:10:24.639 --> 00:10:32.000 When you are starting to open, you know, a couple hundred websites through these tabs, it's gonna cause some problems. 00:10:32.639 --> 00:10:40.240 And a good way to also kind of keep everything moving just quickly is every so often go into your browser settings and clear the cash and cookies. 00:10:40.320 --> 00:10:40.559 Yep. 00:10:40.879 --> 00:10:47.519 I wanna I wanna put out the mention there right now that clearing your cash and cookies can log you out of accounts. 00:10:47.840 --> 00:11:01.919 So if you have an email account that you go to regularly through your web browser or a bank account, something that you don't have to do a lot of logging in or no logging in at all, clearing your cash and cookies can log you out of those. 00:11:02.159 --> 00:11:08.879 So a good rule of thumb is to make sure you have just your passwords in line

before you go through and clear out that cash or cookies. 00:11:09.039 --> 00:11:12.879 Because once you're locked out of your account, some accounts can be pretty tricky to get back into. 00:11:13.200 --> 00:11:22.159 And that's where those password managers that are usually also a part of each of these browsers that we're talking about today come become so handy because they can save those passwords for you. 00:11:22.480 --> 00:11:27.279 Even if you clear those that cache and cookies, those remain saved as a part of the password manager. 00:11:27.360 --> 00:11:29.120 So you don't have to worry about those being deleted, right? 00:11:29.360 --> 00:11:29.519 Right. 00:11:29.600 --> 00:11:44.639 That's something that if you if you've gone through the effort to save into the manager, even if it's just the one built into your browser, Google Password Manager or uh Edge Password Manager, they do not get cleared unless you specifically select them to be cleared when going through and doing this. 00:11:44.879 --> 00:11:49.759 But it is a pretty clear checkbox that is not checked by default. 00:11:50.080 --> 00:11:53.840 So, you know, that's again something to just keep an eye out for. 00:11:54.000 --> 00:11:58.000 Some websites may load a little slowly after you clear the cache and cookies. 00:11:58.159 --> 00:12:04.399 That's just because that website has to get those new temporary files again, which keeps the website up to date on your end. 00:12:06.080 --> 00:12:11.039 Something I would also mention to keep enabled in your browser is pop-up blocking. 00:12:11.360 --> 00:12:15.360 This is something that a lot of browsers are starting to actually include built in. 00:12:15.600 --> 00:12:21.440 So you don't always need a browser extension or an add-on that advertises doing this. 00:12:21.759 --> 00:12:26.000 A lot of times those uh those extensions are actually just junk. 00:12:26.159 --> 00:12:27.200 They're just junkware. 00:12:27.360 --> 00:12:30.559 They don't do anything about popping up block-ups or block-ups. 00:12:30.720 --> 00:12:37.039 They don't do anything about blocking pop-ups rather than just sit there on your system eating up resources. 00:12:37.200 --> 00:12:41.840 And you know, this this whole topic has already been about you know taming the tabs in your browser. 00:12:42.080 --> 00:12:51.200 So if you are having to go through and tame and get clean up some of those tabs, having one of these extensions is just going to be another layer of headache you will end up having come in. 00:12:54.000 --> 00:13:07.279 The main thing I would say to be on the lookout for when it comes to pop-up blocking, in the top left-hand corner, a lot of the times you'll actually have something come up that says this website would like to send notifications, for example. 00:13:07.679 --> 00:13:10.879 That is something I would also mention just hitting block on. 00:13:10.960 --> 00:13:13.679 If it's not your email, just hit block on it. 00:13:13.759 --> 00:13:16.399 Even even for websites like Facebook or MSM. 00:13:16.720 --> 00:13:24.559 The problem is when websites are allowed to send you notifications, those can actually send you spam notifications. 00:13:24.720 --> 00:13:29.679 Somebody bought an advertising spot on a website that you authorize to send you notifications. 00:13:29.840 --> 00:13:36.480 Now all of a sudden you're getting pop-ups saying, you know, you need to purchase this antivirus or you need to purchase that program. 00:13:37.039 --> 00:13:40.639 That's kind of how you get into the middle of just that kind of crap. 00:13:40.799 --> 00:13:42.399 So save yourself the trouble. 00:13:42.559 --> 00:13:46.559 If a website ever asks you about allowing notifications, block it. 00:13:46.799 --> 00:13:50.639 Pop-up blocking is normally enabled by default in your browser. 00:13:50.879 --> 00:14:03.200 And again, if you have any questions about, you know, if pop-up blocking is enabled or if there's something that you want to set up on your system to kind of help you through clearing up some of this junk, bring your computer by us. 00:14:03.279 --> 00:14:07.519 Our address is 820 East State Road 434 over in Longwood. 00:14:07.600 --> 00:14:14.559 It's about three and a half miles east of the i-4 exit for Longwood, but bring the system by any day that's not today, because we are closed today. 00:14:14.639 --> 00:14:18.960 I don't want you showing up at our front door with a computer and and nobody's there to take care of it. 00:14:19.120 --> 00:14:24.559 But bring it by Monday morning, and that's something that we have no problem taking a look at real quick and just giving you some information. 00:14:24.720 --> 00:14:29.679 We won't we won't charge you just to read something on the system and tell you how it is. 00:14:29.919 --> 00:14:39.200 Um, we are going to be getting to our break here, but when we get back, we're gonna be talking about some of the niche things we can work on at Refresh Computers and you know why it might be worth actually doing that right now. 00:14:39.440 --> 00:14:45.120 You've been listening to a Sunday edition of Tech Talk here on WDBO 1073FM and AM580. 00:15:04.320 --> 00:15:05.759 Orlando's news and talk. 00:15:06.000 --> 00:15:10.240 I'm Greg Rhodes, sitting here with Adam Littlefield from the Refresh Computer Superstore. 00:15:10.559 --> 00:15:13.919 You can contact the Refresh Computer Superstore, though probably wait till Monday. 00:15:14.080 --> 00:15:18.080 Call that free tech support hotline at 407-478-8200. 00:15:18.159 --> 00:15:20.000 Or if you have a comment during the show, we'd love to hear it. 00:15:20.080 --> 00:15:22.879 Use that open mic feature inside the WDBO app. 00:15:23.039 --> 00:15:23.919 And now back to Adam. 00:15:24.159 --> 00:15:25.039 And thank you, Greg. 00:15:25.120 --> 00:15:26.559 And again, thank you, Sunday crew. 00:15:26.799 --> 00:15:30.480 The Sunday crew for tuning into this episode of Tech Talk with Refresh Computers.

00:15:30.559 --> 00:15:34.559 We talked a lot about how you can tame your web browser in the last segment. 00:15:34.639 --> 00:15:38.799 And it's something that I never really thought was actually a necessity. 00:15:38.960 --> 00:15:43.279 I always try to keep my browser as clear as I can, unless it's on my mobile phone. 00:15:43.440 --> 00:15:46.559 But desktops are a different, a different animal altogether. 00:15:46.720 --> 00:15:54.799 So if you missed any of that, go to our website, listen back to the podcast form of this episode, and kind of just clear it up, you know, Sunday. 00:15:54.960 --> 00:15:56.639 Just take the time to clean it up real quick. 00:15:56.879 --> 00:16:01.440 Probably won't take more than 10, 15 minutes, realistically, just to kind of clean it up. 00:16:01.519 --> 00:16:10.080 Because I'll tell you what, some of the tabs I cleaned out just the other night on just my computer at home were things that I had open months ago that I don't even remember why I had it opened anymore. 00:16:10.320 --> 00:16:12.960 You know, you and Dave both talk about having all these tabs open. 00:16:13.039 --> 00:16:16.320 I am anal about closing my tabs when I'm done. 00:16:16.399 --> 00:16:17.840 If I'm done with something, closed. 00:16:18.080 --> 00:16:21.759 Like right now on the computer I'm working on here this morning, I only have three tabs open. 00:16:22.000 --> 00:16:25.600 Email, something I searched for in one of our other episodes, and that's it. 00:16:25.759 --> 00:16:26.000 Right. 00:16:26.159 --> 00:16:28.799 I am I everything else gets gets closed out. 00:16:28.879 --> 00:16:31.840 I open up my PC in my office, closed out, no new tabs. 00:16:32.000 --> 00:16:35.279 So I that we are very different ends of the spectrum on that one. 00:16:35.440 --> 00:16:35.679 Right. 00:16:35.759 --> 00:16:39.360 It's it's something that every different person has to go on. 00:16:39.440 --> 00:16:41.600 You know, I don't keep up with it too often. 00:16:41.679 --> 00:16:43.120 I'm doing doing a little better. 00:16:43.440 --> 00:16:46.240 Dave has a rhyme or reason for every single tab opened. 00:16:46.320 --> 00:16:48.240 I won't even question it for him. 00:16:49.120 --> 00:17:00.080 In this segment, I'm gonna talk a little bit about some of the niche stuff we do at Refresh Computers because you know, refresh computers, it's not just your everyday Windows computers that we actually work on. 00:17:00.320 --> 00:17:08.400 We have board level Mac specialists that can work on all sorts of different Mac problems that come in, whether it be board level or software. 00:17:08.559 --> 00:17:17.200 Um, and we can do all different things on those units upgrades, uh replacing modules, whatever Apple has made repairable in the unit, we can repair it. 00:17:17.359 --> 00:17:19.039 That's very limited in a lot of cases. 00:17:19.200 --> 00:17:21.519 But that's really unique for you guys to have that, though, too. 00:17:21.599 --> 00:17:26.400 I mean, I've even heard of some of the people at the Apple store actually recommending your shop for certain repairs. 00:17:26.640 --> 00:17:26.799 Right. 00:17:26.960 --> 00:17:42.559 Yeah, it's something that, you know, even just some people, like you said, at the their shop themselves have directed to us because it is easier to put, you know, a$200 new drive and get everything put into this Mac to make it run like new, rather than directing someone to replace it. 00:17:42.640 --> 00:17:50.240 And it's nice actually to even have someone come in and say, Yeah, I was referred by Apple at the store to come speak to you guys. 00:17:50.480 --> 00:17:55.200 Because that even tells me that there's a lot of good faith going for that kind of stuff. 00:17:55.519 --> 00:17:58.319 Macs are one of those expensive devices too. 00:17:58.400 --> 00:18:05.039 You know, they they cost a fair bit more than I would say your just normal everyday Windows computer does. 00:18:05.440 --> 00:18:08.640 So a lot of times they are worth putting the money into them. 00:18:08.720 --> 00:18:10.319 And it's not just, again, those upgrades. 00:18:10.400 --> 00:18:21.039 We can also kind of help out with investigating liquid spills, see if there's something that's going to be damaged, screen replacements, batteries, uh, board repairs, even some logic board problems. 00:18:21.119 --> 00:18:24.799 It's something we can work on across the whole board at Refresh Computers. 00:18:24.960 --> 00:18:30.319 And that goes for the same thing as, you know, I've talked about before, like gaming consoles and handheld consoles. 00:18:30.559 --> 00:18:38.240 Maladay, those repairs are case-by-case basis ones, but there's still ones that we can look into and see if it's something that we can work on. 00:18:38.480 --> 00:18:47.200 So if you have an Apple device or if you have a console at home right now that just it's been sitting on the back shelf, you don't know what you want to do with it, bring it by us on Monday. 00:18:47.359 --> 00:18:54.559 Have us take a look at it, consider if it's worth upgrading, getting working again, or if it is just going to be time to just get rid of it. 00:18:54.720 --> 00:18:56.160 And that comes with a free diagnosis, right? 00:18:56.400 --> 00:19:02.319 You don't have to pay anything for you guys to take a look at something like that and give you a quote on how much it could get the bead to fix it, actually. 00:19:02.559 --> 00:19:02.720 Yeah. 00:19:02.799 --> 00:19:08.960 Generally with our with our diagnostics, when we first take a look at it, we won't charge you anything to tell you if we can or can't work on it. 00:19:09.119 --> 00:19:18.720 Getting it into our specialist, you know, it it'll normally be like a$45 diagnostic fee, but that rolls over into the cost of the total repair at the end, anyways. 00:19:18.880 --> 00:19:24.000 It just kind of gets their hands on it, lets them verify what the issue is, what parts have to be replaced as well. 00:19:24.240 -->

00:19:27.039 But again, it's something that we do all in store. 00:19:27.200 --> 00:19:29.119 We don't ship any of these repairs away. 00:19:29.200 --> 00:19:30.880 We have all of our guys in store there. 00:19:31.039 --> 00:19:37.200 So if there's any questions you ever have about a repair or if we can do something like that, again, always bring it by us. 00:19:37.279 --> 00:19:40.559 We're more than happy to ask or to answer any questions you might have. 00:19:40.720 --> 00:19:49.839 And if the technician it has to go to is there while you bring it in, we can also just have him take a quick peek at it to see if it's something that he would be able to work on for you or not. 00:19:50.160 --> 00:19:53.119 Something great to know, especially with the holidays coming up. 00:19:53.359 --> 00:19:58.640 Next up on Tech Talk this Sunday, we're gonna talk a little bit about a big website security flaw. 00:19:58.880 --> 00:20:00.079 Just happened this last week. 00:20:00.240 --> 00:20:01.039 PHP. 00:20:01.200 --> 00:20:03.359 What is it and who needs to act now? 00:20:03.440 --> 00:20:05.039 We'll have that update for you coming up next. 00:20:05.119 --> 00:20:10.240 You've been listening to Tech Talk on a Sunday on WDBO 1073FM and AM580. 00:20:32.079 --> 00:20:36.240 I'm Greg Rhodes, sitting here with Adam Littlefield from the Refresh Computer Superstore. 00:20:36.480 --> 00:20:44.640 You can contact the Refresh Computer Superstore by calling that free tech support hotline at 407-478-8200, though I'd probably wait until Monday. 00:20:44.720 --> 00:20:49.119 Or if you have a comment during the show, go and use that open mic feature inside the WDBO app. 00:20:49.279 --> 00:21:00.480 Also check out their website over at Refresh Computers.net, or you can stop it at the Refresh Computer Superstore in Longwood at 820 East State Road 434, just three and a half miles east of I-4. 00:21:00.799 --> 00:21:03.279 Store hours are Monday through Saturday, 9 a.m. 00:21:03.440 --> 00:21:04.319 until 7 p.m. 00:21:04.640 --> 00:21:06.319 And now for Adam Littlefield. 00:21:06.559 --> 00:21:12.480 Well, thank you, Greg, and thank you everybody for tuning into this episode of Tech Talk with Refresh Computers, including our Sunday crew. 00:21:12.720 --> 00:21:13.279 Sunday crew. 00:21:13.519 --> 00:21:19.359 In this segment, we're going to be getting into some of the latest cybersecurity stuff that's been going on this week. 00:21:19.440 --> 00:21:24.720 And, you know, it's probably actually caused quite a bit of changes in the workflow. 00:21:24.960 --> 00:21:42.160 If you haven't already had that happened in this past uh week, but you you may have also noticed some websites entirely were having troubles this week, and there were a lot of not a lot, I don't want to say a lot, some very crucial security flaws that were found in what's called PHP. 00:21:42.480 --> 00:21:50.559 Pretty much what that is, is it's a programming language that runs and serves most websites on the

general internet. 00:21:52.000 --> 00:21:55.839 The the large portion, most of the internet runs on it. 00:21:56.319 --> 00:21:59.359 And this is important again, especially if you're a small business. 00:22:00.079 --> 00:22:11.440 If your website is running on something like WordPress, for example, though that runs on PHP, WordPress actually, there were a lot of uh crucial updates that have come up that are needing to be ran. 00:22:11.599 --> 00:22:22.559 So if you are a small business, give us a call Monday, 407-478-8200, just uh if you have any questions about this segment, because this was a pretty big event that happened this week. 00:22:22.799 --> 00:22:31.039 Yeah, no, they were with people that utilized this service to host their web pages, they were literally shutting down their web pages because of this vulnerability. 00:22:31.200 --> 00:22:32.720 So that was that was how important it was. 00:22:32.880 --> 00:22:37.039 I know that one of the sites that we referenced during the news during the week locally was the Dr. 00:22:37.119 --> 00:22:38.559 Phillips Center main website. 00:22:38.640 --> 00:22:38.799 Yeah. 00:22:39.039 --> 00:22:40.079 Was completely shut down. 00:22:40.160 --> 00:22:47.119 They gave an error code, gave a reason why it was shut down, and said that it would be reactivated later on after we got those updates. 00:22:47.279 --> 00:22:50.559 But that's again because of just how crucial this update was. 00:22:50.720 --> 00:22:52.960 They weren't allowing these websites to even have traffic. 00:22:53.119 --> 00:22:53.359 Right. 00:22:53.440 --> 00:22:59.440 So yeah, and this is something that didn't even uh just impact websites, just forward-facing websites. 00:22:59.519 --> 00:23:04.160 This impacted actual massive systems in some in some businesses. 00:23:04.400 --> 00:23:11.200 I know, for example, Nintendo, a lot of their online services were brought offline for immediate maintenance because of this security issue. 00:23:11.279 --> 00:23:11.440 Yeah. 00:23:11.839 --> 00:23:18.400 I believe this security flaws, they were rated 9.2 out of 10 on the security uh scale. 00:23:18.559 --> 00:23:20.559 That's about as critical as it gets. 00:23:20.799 --> 00:23:37.200 You know, that means that it's it's very easy that any attacker could just run a couple things on a web server and take it over, no passwords, no logins, and just start deceiving people instantly without without without anything relatively changing, I would say, in front of you. 00:23:37.839 --> 00:23:48.960 So I did mention again, if you are a small business, if you run your own website, look into just making sure that your site and all of your systems are safe from this vulnerability. 00:23:49.119 --> 00:23:54.079 Um, I believe a update for it was pushed on Wednesday this week. 00:23:54.319 --> 00:23:55.680 So we are a few days past that. 00:23:55.759 --> 00:23:59.839 If you haven't updated yet, it's definitely crucial for you two at this point. 00:24:00.960 --> 00:24:07.759 Again, this is something that impacts not just hosts, it's not just these businesses that have websites. 00:24:07.920 --> 00:24:12.319 It also impacts, you know, you, Greg, me, anybody that uses the internet. 00:24:12.480 --> 00:24:12.640 Yep. 00:24:13.039 --> 00:24:21.200 Because this actually allows people to take over familiar websites and change just small things in it for just all malicious reasons. 00:24:23.119 --> 00:24:27.759 Again, even though this is patched right now, they did release a patch Wednesday. 00:24:27.920 --> 00:24:37.039 There could be a chance in the future, and in the the upcoming future, close future, there may be an additional update as well for the security flaw. 00:24:37.279 --> 00:24:42.319 I believe this flaw was actually found by by use of AI, if I'm not mistaken. 00:24:42.880 --> 00:24:49.519 So this was this was actually a vulnerability found with the use of a a good use of AI. 00:24:49.599 --> 00:24:53.519 It wasn't uh it wasn't being used maliciously to find this security flaw. 00:24:53.839 --> 00:24:56.160 And maybe it was found via AI as well. 00:24:56.400 --> 00:24:59.279 So that could be a that could be the dichotomy of it, right? 00:24:59.359 --> 00:25:09.920 So AI fighting AI, but it's it's interesting to see as we continue, like we we're gonna talk about it again, AI continuing to work its way into some of these different profiles and programs. 00:25:10.079 --> 00:25:10.480 Oh, yeah. 00:25:10.640 --> 00:25:14.000 It can read through these website codes so fast. 00:25:14.480 --> 00:25:25.519 There's no way that you or I could be able to go through these website codes and find any kind of these errors nearly as quickly as a properly set up AI system can. 00:25:25.839 --> 00:25:36.720 And that's the thing is AI, especially with a vulnerability like this, is just a step ahead of what myself, you, Greg, any human is able to just comprehend and do. 00:25:36.799 --> 00:25:37.039 Right. 00:25:37.200 --> 00:25:43.920 Because the millions of lines of code that a website runs off, yeah, an AI has access to all of that in a split second. 00:25:44.160 --> 00:25:49.039 Whether, you know, you as a human, we have to control F, type in what we're looking for. 00:25:49.119 --> 00:25:51.200 Oh, maybe there's not a space in it, you know. 00:25:51.359 --> 00:25:54.559 That's the kind of way we have to go through and comb through it. 00:25:55.279 --> 00:26:05.920 Um, furthermore, kind of talking about AI uh on this point is the security flaw that came out of this, you know, it was found and patched very, very quickly. 00:26:06.079 --> 00:26:10.319 And it there was an AI that was purposefully built to find that. 00:26:11.119 --> 00:26:24.480 I'm sure that there's still gonna be more probing into this version with that same AI that found this first vulnerability, but it it makes me wonder really why it was here in the first place. 00:26:24.640 --> 00:26:36.079 Because I've done I've done a good amount of

research on this, and this vulnerability apparently has been around for years in the code of PHP, but it was never never uh manipulated, never found. 00:26:36.799 --> 00:26:43.920 So, you know, it's it's interesting to see where where AI can get us past the human limit of doing something like this. 00:26:44.240 --> 00:26:46.640 Because again, having your own website's not easy. 00:26:46.799 --> 00:26:53.039 A lot of what websites now you can actually go into an AI code bot and have it make you a website. 00:26:53.279 --> 00:26:53.519 Right. 00:26:53.759 --> 00:26:55.039 It's it's just that easy. 00:26:55.200 --> 00:27:00.640 And the problem is it's that easy to make your own website at the snap of your fingers. 00:27:01.039 --> 00:27:08.079 Put that in combination if a website became victim to this vulnerability, you have now a totally different website within seconds. 00:27:08.400 --> 00:27:08.559 Right. 00:27:08.640 --> 00:27:19.519 And I I think that's the the other key here is the utilization of AI to find these back doors that were hidden that nobody's really been able to find or crack. 00:27:19.599 --> 00:27:19.839 Right. 00:27:20.000 --> 00:27:22.960 Because we just mentioned millions and millions of lines of code. 00:27:23.200 --> 00:27:30.240 AI can go through those in a split second and find something that doesn't quite make sense, and then it can also find ways to manipulate that. 00:27:30.400 --> 00:27:37.279 So again, it all depends on the input and the output from AI, all depends on you and how you how you how you utilize it. 00:27:37.440 --> 00:27:46.160 I think that there's something to companies, and we'll and we're seeing this push a little bit in the Senate and things like that, of trying to AI proof certain things. 00:27:46.319 --> 00:27:50.559 So the AI, AI can't have access to certain things that become proprietary. 00:27:50.720 --> 00:27:57.920 We talked a little bit in yesterday's episode about some of these programs that are getting copied and emulated via AI. 00:27:58.079 --> 00:28:10.400 They're doing the reverse engineering to build an entire copy of Photoshop and give it away for free because they're trying to avoid Adobe's paywall, which is another topic all on its own that Adobe's kind of gone outrageously with. 00:28:10.480 --> 00:28:11.680 But that's why people are doing it. 00:28:11.920 --> 00:28:12.480 Exactly. 00:28:12.720 --> 00:28:25.359 So AI being able to build these entire programs by itself just by copying proprietary code that you and I wouldn't be able to have access to, but because it is something that's built into the system, it's able to find and develop. 00:28:25.599 --> 00:28:38.880 It's it's very, very interesting where these go moving forward, what responsibility the AI companies have moving forward, and how we can, like I said, AI proof some of these things going forward. 00:28:39.119 --> 00:28:39.440 Right. 00:28:39.599 --> 00:28:53.279 And that's a that's a very interesting way to put it, I think, actually, is AI proofing because we we are getting to the point now with a genic AIs where they just run on a desktop acting like a human would. 00:28:53.359 --> 00:28:53.599 Right. 00:28:53.759 --> 00:29:00.079 And when we're getting to, you know, that point of of AI integration that we can use as consumers. 00:29:00.240 --> 00:29:02.559 This isn't like some business exclusive thing. 00:29:02.799 --> 00:29:04.720 Any consumer can do that. 00:29:05.039 --> 00:29:12.000 It's it's I don't know, it's kind of hard to define what is an AI and what is a human at that point. 00:29:12.160 --> 00:29:12.400 Right. 00:29:12.720 --> 00:29:22.079 Because, you know, it's there is always the the captures of how many fire hydrants are in this photo or uh how many bicycles are are in are in this. 00:29:22.400 --> 00:29:27.839 But end of the day, the the smarter AI gets, the more safeguards we have to put up for it. 00:29:28.079 --> 00:29:28.880 And that's the thing. 00:29:29.279 --> 00:29:30.720 There have to be safeguards. 00:29:30.799 --> 00:29:31.039 Yes. 00:29:31.599 --> 00:29:41.599 We can't allow the AI companies to I'll I'll use the Adobe example again just because it is very prevalent in the news right now. 00:29:41.920 --> 00:29:55.680 You can't allow an AI bot, an AI program to just go through and copy proprietary code and develop a new another program, a copy and paste essentially of it that we that you or I wouldn't have access to. 00:29:56.160 --> 00:29:58.079 There has to be some copyright laws to that. 00:29:58.960 --> 00:30:00.720 And and even human arts laws. 00:30:01.920 --> 00:30:11.200 An AI should not be able to go through and read my articles on WDBO and then create a Greg Rhodes author for whatever company it decides to put together. 00:30:11.359 --> 00:30:13.759 That's my work that I've put together that I worked hard to do. 00:30:14.240 --> 00:30:17.920 And that's a lot of the complaints that a lot that you're seeing from a lot of publications right now. 00:30:18.079 --> 00:30:19.680 Where is AI getting all this information? 00:30:19.759 --> 00:30:26.640 Well, it's scouring the web and reading all these articles and developing its information from what's supposed to be proprietary information. 00:30:26.799 --> 00:30:30.720 So it's uh it's interesting the the steps that we've gotten to here with AI. 00:30:30.880 --> 00:30:39.680 And I think I know in a roundabout way we've kind of gone a little off track of where we were at, but I think in a roundabout way it does go back to our main topic here that that does. 00:30:39.920 --> 00:30:46.960 These these back doors are gonna be, I think we're gonna see more and more of these being exploited as we continue with the development of AI. 00:30:47.519 --> 00:30:51.759 And I think as we push AI more and more, you know, we are gonna have to put more safeguards. 00:30:51.839 --> 00:30:52.000 Yep. 00:30:52.240 --> 00:30:57.680 And AI will be developed to then get past those safeguards to make

better safeguards. 00:30:57.839 --> 00:31:01.519 That's just the that's just the abhorrent nature of technology. 00:31:01.680 --> 00:31:06.079 There's always changes and there's always something improving something. 00:31:06.880 --> 00:31:11.599 And that's what this is, you know, this security flaw and with PHP, this was there for years. 00:31:11.759 --> 00:31:12.000 Right. 00:31:12.240 --> 00:31:14.079 Years and nobody found it. 00:31:14.319 --> 00:31:28.000 But now that we had some form of intelligence, artificial intelligence, super intelligence, whatever you want to call it, it was able to go through and find something that no human has yet found in I want I I want to say decades. 00:31:28.160 --> 00:31:28.559 Yeah, yeah. 00:31:28.720 --> 00:31:33.920 I I don't have an exact number of how long this has been in this code, but you know, it could be decades. 00:31:34.160 --> 00:31:34.960 We don't know. 00:31:35.599 --> 00:31:50.799 And it's it's a little odd to kind of see the the human element get outsmarted in this stance because you know, AI, it definitely is good at some things, whereas humanity we just we have a ceiling we do of what we can physically do. 00:31:51.519 --> 00:32:00.319 AI, you know, it's bites, it's just numbers that it it thinks through with numbers, and it's completely different from how humans think. 00:32:00.640 --> 00:32:07.839 Somebody I don't even think may have found this vulnerability in PHP if AI had not become so developed. 00:32:08.559 --> 00:32:15.359 Um, and you know, you you said it, we're starting to get off track here because it is starting to turn into another AI talk, it really is. 00:32:15.599 --> 00:32:19.200 But I mean, end of the day, that's where a lot of technology has been going. 00:32:19.359 --> 00:32:19.599 Right. 00:32:19.759 --> 00:32:37.200 You know, this sort of security flaw being found, this is a great thing to be found because if we were not in this explosion of AI, if there was some bad actor who found this, who found this massive flaw in the what is basically the pipeline of the internet. 00:32:37.599 --> 00:32:38.720 Sure, the code of the internet, yeah. 00:32:38.960 --> 00:32:49.440 You know, if there is somebody that found that and we were not in this age of AI, who knows what they could have done with that information or what corners of the dark web it would have ended up and somebody end up using it, you know? 00:32:49.599 --> 00:32:49.839 Right. 00:32:50.000 --> 00:32:53.279 And this is something that again can go undetected. 00:32:53.519 --> 00:32:59.680 Again, they can get access to web servers and systems with no passwords or logins needed because of this vulnerability. 00:32:59.920 --> 00:33:10.079 And like we mentioned, with this being a WordPress issue, that we you think of it being more of like a big company issue, but really WordPress is utilized by so many small businesses and smaller local companies and things like that. 00:33:10.160 --> 00:33:15.440 But that's really where the managed IT program over there at Refresh Computers comes in, right? 00:33:15.599 --> 00:33:15.759 Right. 00:33:15.920 --> 00:33:18.960 You're you're your local IT group for that small business. 00:33:19.279 --> 00:33:19.599 Exactly. 00:33:19.759 --> 00:33:31.119 We are, you know, we can kind of be your line of defense that if something comes up where there's just a security risk flaw, we we play a major role in, I would say, in defending against that. 00:33:31.200 --> 00:33:39.039 Um our managed IT, we provide endpoint security and really good just security all around, as well as system monitoring. 00:33:39.279 --> 00:33:48.720 We also do have a lot of techs at our store who are experienced in you know just cybersecurity, just trying to make your system the safest it can be. 00:33:48.960 --> 00:34:02.640 But end of the day, a lot of uh what happened with this, if you're not in charge of your own website, or if you have somebody that already manages it for you, stress to them that if they haven't updated your website yet, they need to take it offline and do it, or just do it now. 00:34:02.799 --> 00:34:06.799 It it is again so so vital to get that done. 00:34:07.039 --> 00:34:10.480 It's not something that we at Refresh can offer as a service. 00:34:10.639 --> 00:34:17.679 It's just there's so much involved with website hosting that we really can't dig into it and actually fix that problem. 00:34:17.920 --> 00:34:21.679 But again, just knowing this information is half the battle. 00:34:21.920 --> 00:34:24.000 So, and it's gonna keep you safe in the end. 00:34:24.079 --> 00:34:33.679 The one thing I would mention before we go to break here as well, in the uh coming weeks, we are probably going to start seeing small shows of data breaches from just miscellaneous websites. 00:34:34.079 --> 00:34:42.880 So, what I would mention is if you're at your computer right now, and if you're not, listen back to the show and podcast form, go to have IBenPoned.com. 00:34:43.280 --> 00:34:57.360 That website lets you put in your email address and it will tell you all sites that you may have had a data breach at, your information was part of, and that will actually give you a good idea of you know what password you may or may not need to be changing. 00:34:57.599 --> 00:35:08.079 Um, so we're gonna be getting into our break here, but when we get back, we're gonna be uh we're gonna be getting into our tech tip of the week and how you can uh set your phone up to save you. 00:35:29.519 --> 00:35:34.079 I'm Greg Rhodes, sitting here with technician Adam Littlefield from the Refresh Computer Superstore. 00:35:34.320 --> 00:35:40.639 You can contact the Refresh Computer Superstore by calling that free tech support hotline, 407-478-8200. 00:35:40.880 --> 00:35:42.639 Maybe wait till Monday on that phone call. 00:35:42.719 --> 00:35:46.800 But in the meantime, you can check out the website over at refreshcomputers.net. 00:35:46.960 --> 00:35:48.000 And now back

to Adam. 00:35:48.239 --> 00:35:48.880 Thank you, Greg. 00:35:49.039 --> 00:35:50.400 And again, thank you, Sunday Crew. 00:35:50.800 --> 00:35:54.559 Sunday crew for tuning into this episode of Tech Talk with Refresh Computers. 00:35:54.639 --> 00:35:59.519 Um, we have a really good tech tip here about setting up emergency info on your phone's lock screen. 00:35:59.679 --> 00:36:02.159 This is something that genuinely can save someone's life. 00:36:02.320 --> 00:36:12.000 Um, before I get into it, I want to mention that if you're listening to the show, just on the go right now, the steps that I'm going to go over will be detailed in this show's podcast notes on our website. 00:36:12.239 --> 00:36:14.800 So don't worry about having to dig around and do it right now. 00:36:15.039 --> 00:36:18.880 This is something that you can look back on later and and look into doing. 00:36:19.199 --> 00:36:27.599 So, you know, your phone, it's a lot of our lives are dependent on our phones now, whether it be emails, communication. 00:36:28.239 --> 00:36:30.239 Some of us just love playing games on our phones. 00:36:30.320 --> 00:36:32.159 You know, there's so much that we do with them every day. 00:36:32.400 --> 00:36:37.840 And the one thing that we don't generally think about is how it can actually be used to medically save our lives. 00:36:38.079 --> 00:36:38.320 Yeah. 00:36:38.960 --> 00:36:42.880 That's such a hammer drop of a line, but it really can. 00:36:43.119 --> 00:36:45.280 Medical emergencies happen all the time. 00:36:45.440 --> 00:36:51.280 And there are a lot of medical emergencies that can happen that make you incapacitated. 00:36:51.519 --> 00:36:52.239 Incapacitated. 00:36:52.320 --> 00:36:53.280 That's the word, yes. 00:36:53.519 --> 00:36:59.039 And this is something that's not just gonna that's not gonna save you time and money, it's going to save you life. 00:36:59.280 --> 00:37:03.039 It can actually save you genuine life of yourself or your loved ones. 00:37:03.199 --> 00:37:06.480 So this is information that to just spread with your family as well. 00:37:06.880 --> 00:37:21.599 You can actually set up your phone to set up emergency information that shows without your phone having to be unlocked, so paramedics or first responders can figure out, you know, what you may need, whether it be allergy-wise, you can list that, prescriptions you may be on. 00:37:21.760 --> 00:37:29.920 You can even list things like your blood type, emergency contacts, your names, any uh medical conditions you may have, again, without a passcode. 00:37:30.159 --> 00:37:44.320 This is something that, you know, in I wouldn't say in recent years, but I have seen events that have unfortunately ended with somebody passing because there was meditation, there was medical information that was necessary that nobody could get to first responders. 00:37:44.400 --> 00:37:44.559 Right. 00:37:44.719 --> 00:37:48.960 And it can come down to something just as small as a uh medication allergy. 00:37:49.360 --> 00:37:55.280 If first responders are not aware of it, that they don't know what direction to go in or what to avoid. 00:37:55.519 --> 00:37:59.599 So if you have an iPhone, what you can do, you have a health app on your phone. 00:37:59.760 --> 00:38:04.559 So go into that, tap your picture in the corner, and there is a uh medical ID right there. 00:38:04.719 --> 00:38:05.519 Just fill that in. 00:38:05.679 --> 00:38:14.400 Allergies, medications, contacts, just all the information you want to fill in and turn on the option for show when locked and share during emergency call. 00:38:14.559 --> 00:38:19.920 That way, if your phone has to be used for an emergency call, that information is actually shareable. 00:38:20.000 --> 00:38:22.320 So it's not going to be locked behind anything. 00:38:22.480 --> 00:38:29.760 Again, so nobody has to get into your phone, into the private parts of your phone, full access to your phone. 00:38:29.920 --> 00:38:32.000 They only access this information. 00:38:32.239 --> 00:38:36.239 On an Android, unfortunately, it's a little confusing depending on your brand. 00:38:36.559 --> 00:38:44.320 Generalized Androids, you can go into the settings and search for emergency or emergency contact, and it'll generally have that information there to fill in. 00:38:44.559 --> 00:38:49.440 If you have a Samsung device, you can go into settings and then safety and emergency. 00:38:49.599 --> 00:38:52.960 In there, that's where you can fill in again all of this uh information. 00:38:53.119 --> 00:39:00.639 And if you have a Pixel phone, you actually have a dedicated safety app that'll let you add in all this information and show it on the lock screen. 00:39:00.800 --> 00:39:03.840 This is something personally I've actually had to use before. 00:39:04.079 --> 00:39:06.559 There was a uh a collision, not really a collision. 00:39:06.800 --> 00:39:21.679 Someone collided with a with a tree at the end of our street, completely unresponsive, and called 911, provided paramedics with uh her phone, and she actually had medical allergies to stuff that they were right about to give her. 00:39:21.840 --> 00:39:22.079 Wow. 00:39:22.320 --> 00:39:27.760 So that it was literally moments before that they opened it and said, hey, stop. 00:39:28.000 --> 00:39:29.280 Just stop everything. 00:39:29.519 --> 00:39:32.639 So, you know, it it really can save someone's life. 00:39:32.719 --> 00:39:41.119 It and this isn't just for setting up on your own device if you have any loved ones that uh have any sort of conditions or you're just you just care about them. 00:39:41.360 --> 00:39:49.039 Set this up for them on their phone or walk them through setting it up because you don't know when you will need some information like this out to the right people. 00:39:49.679 --> 00:39:57.360 I believe we are getting to the end of our show for today, but we will be getting back to you guys again next week with a couple of another exciting shows. 00:39:57.519 --> 00:40:04.559 And I want to say just again, thank you everybody for tuning to this episode, especially thank you our Sunday crew for tuning into this episode. 00:40:04.719 --> 00:40:13.199 If you missed anything from the beginning of this, go to our website, click that podcast link in the top right corner, listen to the show, and view the inventory that we have as well. 00:40:13.360 --> 00:40:20.559 We're getting a whole new slew of inventory coming up for the the net the next season, so keep an eye on the website for that live inventory. 00:40:20.719 --> 00:40:24.559 This has been Adam Littlefield, and I'll be talking to you guys again next week.