ABOUT THIS EPISODE
- CSM is about way more than churn, it’s about deep and intimate customer understanding.
- Why a customer success manager should be one of your first five hires.
- How customer success is evolving and driving convergence between customer success and product development.
- Why in today’s economy companies must deliver shared success.
Read the full story: https://notion.vc/resources/why-customer-success-is-a-values-driven-movement/
Disclaimer: The podcast and artwork embedded on this page are from Notion, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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