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[MUSIC]
[BOOK PASSAGE]
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PETER LEE: “Medicine often uses the training
approach when trying to assess multipurpose
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talent. To ensure students can safely and
effectively take care of patients, we have them
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jump through quite a few hoops, ... [and] they
need good evaluations once they reach the clinic,
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passing grades on more exams like the USMLE
[United States Medical Licensing Examination]. ...
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[But] GPT-4 gets more than 90 percent of questions
on licensing exams correct. ... Does that provide
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any level of comfort in using GPT-4 in medicine?”
[END OF BOOK PASSAGE]
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[THEME MUSIC]
This is The AI Revolution in Medicine,
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Revisited. I’m your host, Peter Lee.
Shortly after OpenAI's GPT-4 was publicly
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released, Carey Goldberg, Dr. Zak Kohane, and
I published The AI Revolution in Medicine to
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help educate the world of healthcare and medical
research about the transformative impact this new
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generative AI technology could have. But because
we wrote the book when GPT-4 was still a secret,
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we had to speculate. Now, two years later, what
did we get right, and what did we get wrong?
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In this series, we’ll talk to clinicians,
patients, hospital administrators,
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and others to understand the reality of AI
in the field and where we go from here.
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[THEME MUSIC FADES]
The book passage I read at
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the top is from Chapter 4, “Trust but Verify.” In
it, we explore how AI systems like GPT-4 should be
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evaluated for performance, safety, and reliability
and compare this to how humans are both trained
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and assessed for readiness to deliver healthcare.
In previous conversations with guests,
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we’ve spoken a lot about AI in the clinic as well
as in labs and companies developing AI-driven
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tools. We’ve also talked about AI in the hands
of patients and consumers. But there has been
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some discussion also about AI’s role in medical
training. And, as a founding board member of a new
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medical school at Kaiser Permanente, I definitely
have my own thoughts about this. But today,
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I’m excited to welcome two guests who represent
the next generation of medical professionals for
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their insights, Morgan Cheatham and Daniel Chen.
Load full transcript
Morgan Cheatham is a graduate of Brown
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University's Warren Alpert Medical School with
clinical training in genetics at Harvard and is
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a clinical fellow at Boston Children's Hospital.
While Morgan is a bona fide doctor in training,
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he’s also amazingly an influential health
technology strategist. He was recently named
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partner and head of healthcare and life sciences
at Breyer Capital and has led investments in
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several healthcare AI companies that have
eclipsed multibillion-dollar valuations.
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Daniel Chen is finishing his second year as
a medical student at the Kaiser Permanente
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Bernard J. Tyson School of Medicine. He holds
a neuroscience degree from the University of
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Washington and was a research assistant in
the Raskind Lab at the UW School of Medicine,
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working with imaging and genetic data analyses
for biomedical research. Prior to med school,
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Daniel pursued experiences that cultivated
his interest in the application of
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AI in medical practice and education.
Daniel and Morgan exemplify the real-world
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future of healthcare, a student entering his third
year of medical school and a fresh medical-school
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graduate who is starting a residency while at
the same time continuing his work on investing
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in healthcare startups.
[TRANSITION MUSIC]
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Here is my interview with Morgan Cheatham:
LEE: Morgan, thanks for joining. Really,
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really looking forward to this chat.
MORGAN CHEATHAM: Peter, it's a privilege
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to be here with you. Thank you.
LEE: So are there any other human
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beings who are partners at big-league
venture firms, residents at, you know,
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a Harvard-affiliated medical center, author,
editor for a leading medical journal? I mean, who
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are your … who's your cohort? Who are your peers?
CHEATHAM: I love this question. There are so many
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people who I consider peers that I look up to
who have paved this path. And I think what is
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distinct about each of them is they have this
physician-plus orientation. They are multilingual
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in terms of knowing the language of medicine but
having learned other disciplines. And we share
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a common friend, Dr. Zak Kohane, who was among
the first to really show how you can meld two
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worlds as a physician and make
significant
contributions to the intersections thereof.
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I also deeply, in the world of business,
respect physicians like Dr. Krishna Yeshwant
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at Google Ventures, who simultaneously pursued
residency training and built what is now,
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you know, a large and enduring venture firm.
So there are plenty of people out there
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who've carved their own path and become these
multilingual beings, and I aspire to be one.
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LEE: So, you know, one thing I've been trying
to explore with people are their origins with
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respect to the technology of AI. And there's
two eras for that. There's AI before ChatGPT
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and before, you know, generative AI really
became a big thing, and then afterwards.
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So let's start first before ChatGPT. You know,
what was your contact? What was, you know,
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your knowledge of AI and machine learning?
CHEATHAM: Sure, so my experiences in computer
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science date back to high school. I went to Thomas
Jefferson, which is a high school in Alexandria,
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Virginia, that prides itself on requiring
students to take computer science in their
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first year of high school as kind of a required
torturous experience. [LAUGHTER] And I remember
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that fondly. Our final project was Brick Breaker.
It was actually, I joke, all hard coded. So there
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was nothing intelligent about the Brick Breaker
that we built. But that was my first exposure.
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I was a classics nerd, and I was really interested
in biology and chemistry as a pre-medical student.
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So I really wouldn't intersect with this field
again until I was shadowing at Inova Hospital,
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which was a local hospital near me. And it was
interesting because, at the time—I was shadowing
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in the anesthesia department—they were actually
implementing their first instance of Epic.
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LEE: Mmm. Wow.
CHEATHAM: And I remember that
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experience fondly because the entire hospital was
going from analog—they were going from paper-based
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charts—to this new digital system. And I didn't
quite know in that moment what it would mean for
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the field or for my career, but I knew it was
a big deal because a lot of people had a lot of
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emotion around what was going on, and it was in
that experience that I kind of decided to attach
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myself to the intersection of computation
and
medicine. So when I got to undergrad,
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I was a pre-medical student. I was very passionate
about studying the sacred physician-patient
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relationship and everything that had to go on
in that exam room to provide excellent care.
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But there were a few formative experiences: one,
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working at a physician-founded startup that
was using at the time we called it big data,
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if you remember, …
LEE: Yup.
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CHEATHAM: … to match the right patient to the
right provider at the right time. And it was in
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that moment that I realized that as a physician,
I could utilize technology to scale that sacred
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one-to-one patient-provider interaction
in nonlinear ways. So that was, kind of,
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the first experience where I saw deployed
systems that were using patient data and
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clinical information in an intelligent format.
LEE: Yeah. And so you're a pre-medical student,
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but you have this computer science understanding.
You have an intuition, I guess is the right way to
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say it, that the clinical data becoming digital
is going to be important. So then what happens
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from there to your path to medical school?
CHEATHAM: Yeah, so I had a few formative
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research experiences in my undergraduate years.
You know, nothing that ever amounted to a
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significant publication, but I was toying around
with SVMs [support vector machines] for sepsis
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and working with the MIMIC [Medical Information
Mart for Intensive Care] database early days
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and really just trying to understand what it
meant that medical data was becoming digitized.
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And at the same time, again, I was rather
unsatisfied doing that purely in an academic
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context. And I so early craved seeing how
this would roll out in the wild, roll out
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in a clinical setting that I would soon occupy.
And that was really what drove me to work at this
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company called Kyruus [Health] and understand how
these systems, you know, scaled. Obviously, that's
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something with AI that we're now grappling with
in a real way because it looks much different.
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LEE: Right. Yep.
CHEATHAM: So the other experience I had,
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which is less relevant to AI, but I did do a
summer in banking. And I mention this because
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what I learned in the experience was … it was
a master class in business. And I learned that
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there was another scaling factor that I should
appreciate as we think about medicine, and that
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was capital and business formation. And that
was also something that could scale nonlinearly.
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So when you married that with technology, it was,
kind of, a natural segue for me before going to
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med school to think about venture capital and
partnering with founders who were going to be
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building these technologies for the long term.
And so that's how I landed on the venture side.
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LEE: And then how long of a break
before you started your medical studies?
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CHEATHAM: It was about four years. Originally,
it was going to be a two-year deferral,
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and the pandemic happened. Our space became quite
active in terms of new companies and investment.
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So it was about four years before I went back.
LEE: I see. And so you're in medical school.
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ChatGPT happened while you were
in medical school, is that right?
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CHEATHAM: That's right. That's right. Right before
I was studying for Step 1. So the funny story,
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Peter, that I like to share with folks is …
LEE: Yeah.
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CHEATHAM: … I was just embarking on
designing my Step 1 study plan with my
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mentor. And I went to NeurIPS [Conference]
for the first time. And that was in 2022,
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when, of course, ChatGPT was released.
And for the remainder of that fall period,
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you know, I should have been studying for these
shelf exams and, you know, getting ready …
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LEE: Yeah.
CHEATHAM: … for this
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large board exam. And I was fortunate to partner,
actually, with one of our portfolio company CEOs
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who is a physician—he is an MD/PhD—to work on the
first paper that showed that ChatGPT could pass
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the US Medical Licensing Exam.
LEE: Yes.
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CHEATHAM: And that was a riveting experience
for a number of reasons. I joke with folks
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that it was both the best paper I was ever, you
know, a part of and proud to be a coauthor of,
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but also the worst for a lot of
reasons that we could talk about.
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It was the best in terms of canonical metrics
like citations, but the worst in terms of, wow,
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did we spend six months as a field thinking
this was the right benchmark … [LAUGHTER]
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LEE:
Right.
CHEATHAM: … for how to assess the performance
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of these models. And I'm so encouraged …
LEE: You shouldn't feel bad that way because,
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you know, at that time, I was secretly, you
know, assessing what we now know of as GPT-4
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in that period. And what was the first
thing I tried to do? Step 1 medical exam.
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By the way, just for our listeners who don't
understand about medical education—in the US,
00:11:08.480 --> 00:11:13.360
there's a three-part exam that extends over
a couple of years of medical school. Step 1,
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Step 2, Step 3. And Step 1 and Step 2
in particular are multiple-choice exams.
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And they are very high stakes when you're in
medical school. And you really have to have
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a command of quite a lot of clinical knowledge
to pass these. And it's funny to hear you say
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what you were just sharing there because it
was also the first impulse I had with GPT-4.
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And in retrospect, I feel silly about that.
CHEATHAM: I think many of us do, but I've
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been encouraged over the last two years, to your
point, that we really have moved our discourse
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beyond these exams to thinking about more robust
systems for the evaluation of performance, which
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becomes even more interesting as you and I have
spoken about these multi-agent frameworks that we
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are now, you know, compelled to explore further.
LEE: Yeah. Well, and even though I know you're a
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little sheepish about it now, I think in the
show notes, we'll link to that paper because
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it really was one of the seminal moments
when we think about AI, AI in medicine.
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And so you're seeing this new technology,
and it's happening at a moment when you
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yourself have to confront taking the
Step 1 exam. So how did that feel?
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CHEATHAM: It was humbling. It was shocking. What I
had worked two years for, grueling over textbooks
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and, you know, flashcards and all of the things
we do as medical students, to see a system emerge
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out of thin air that was arguably going to perform
far better than I ever would, no matter how much …
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LEE: Yeah.
CHEATHAM: … I was going to study for that exam,
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it set me back. It forced me to interrogate
what my role in medicine would be. And it
00:13:04.960 --> 00:13:09.680
dramatically changed the specialties
that I considered for myself long term.
00:13:09.680 --> 00:13:14.000
And I hope we talk about, you know, how
I stumbled upon genetics and why I'm so
00:13:14.000 --> 00:13:19.280
excited about that field and its evolution in
this computational landscape. I had to do a
00:13:19.280 --> 00:13:24.480
lot of soul searching to relinquish what
I thought it meant to be a physician and
00:13:24.480 --> 00:13:33.280
how I would adapt in this new environment.
LEE: You know, one of the things that we
00:13:33.280 --> 00:13:38.400
wrote in our book, I think it was
in a chapter that I contributed,
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I was imagining that students studying for
Step 1 would be able to do it more actively.
00:13:48.000 --> 00:13:55.200
Or you could even do sort of a pseudo-Step
3 exam by having a conversation. You provide
00:13:55.200 --> 00:14:04.640
the presentation of a patient and then have an
encounter, you know, where the ChatGPT is the
00:14:04.640 --> 00:14:09.840
patient, and then you pretend to be the doctor.
And then in the example that we published,
00:14:09.840 --> 00:14:17.360
then you say, “End of encounter.” And then
you ask ChatGPT for an assessment of things.
00:14:17.360 --> 00:14:24.720
So, you know, maybe it all came too late for
Step 1 for you because you were already very
00:14:24.720 --> 00:14:33.760
focused and, you know, had your own kind of study
framework. But did you have an influence or use of
00:14:33.760 --> 00:14:38.480
this kind of technology for Step 2 and Step 3?
CHEATHAM: So even for Step 1,
00:14:38.480 --> 00:14:41.680
I would say, it [ChatGPT], you know, dropped in
November. I took it [Step 1 exam] in the spring,
00:14:41.680 --> 00:14:46.960
so I was able to use it to study. But the
lesson I learned in that moment, Peter,
00:14:46.960 --> 00:14:52.080
was really about the importance of trust with
AI and clinicians or clinicians in training,
00:14:52.080 --> 00:14:55.920
because we all have the same resources that
we use for these board exams, right. UWorld
00:14:55.920 --> 00:15:00.560
is this question bank. It's been around forever.
If you're not using UWorld, like, good luck. And
00:15:00.560 --> 00:15:05.200
so why would you deviate off of a well-trodden
path to study for this really important exam?
00:15:05.200 --> 00:15:10.160
And so I kind of adjunctively used GPT
alongside UWorld to come up with more
00:15:10.160 --> 00:15:14.480
personalized explanations for concepts that I
wasn't understanding, and I found that it was
00:15:14.480 --> 00:15:20.160
pretty good and it was certainly helpful for me.
Fortunately, I was, you know, able to pass,
00:15:20.160 --> 00:15:25.600
but I was very intentional about dogfooding
AI when I was a medical student, and part
00:15:25.600 --> 00:15:28.960
of that was because I had been a venture
capitalist, and I'd made investments in
00:15:28.960 --> 00:15:34.080
companies whose products I could actually use.
And so, you know, Abridge is a
company in the
00:15:34.080 --> 00:15:36.080
scribing space that you and I have talked about.
LEE: Yeah.
00:15:36.080 --> 00:15:41.680
CHEATHAM: I was so fortunate in the early days of
their product to not just be a user but to get to
00:15:41.680 --> 00:15:46.240
bring their product across the hospital. I could
bring the product to the emergency department one
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week, to neurology another week, to the PICU
[pediatric intensive care unit], you know,
00:15:49.760 --> 00:15:54.960
the next week, and assess the relative performance
of, you know, how it handled really complex
00:15:54.960 --> 00:15:55.826
genetics cases …
LEE: Yeah.
00:15:55.826 --> 00:16:00.640
CHEATHAM: … versus these very challenging
social situations that you often find
00:16:00.640 --> 00:16:06.240
yourself navigating in primary care. So not
only was I emotional about this technology,
00:16:06.240 --> 00:16:10.160
but I was a voracious adopter in the moment.
LEE: Yeah, right. And you had a financial
00:16:10.160 --> 00:16:14.080
interest then on top of that, right?
CHEATHAM: I was not paid by Abridge to
00:16:14.080 --> 00:16:16.307
use the product, but, you know, I joke that
the team was probably sick of me. [LAUGHTER]
00:16:16.307 --> 00:16:21.440
LEE: No, no, but you were working for a
venture firm that was invested in these,
00:16:21.440 --> 00:16:28.320
right? So all of these things are wrapped
up together. You know, you're having to get
00:16:28.320 --> 00:16:36.960
licensed as a doctor while doing all of this.
So I want to get into that investment and new
00:16:36.960 --> 00:16:41.440
venture stuff there, but let's stick just
for a few more minutes on medical education.
00:16:42.880 --> 00:16:47.680
So I mentioned, you know, what we wrote in the
book, and I remember writing the example, you
00:16:47.680 --> 00:16:54.720
know, of an encounter. Is that at all realistic?
Is anything like that … that was pure speculation
00:16:54.720 --> 00:17:01.120
on our part. What's really happening?
And then after we talk about what's
00:17:01.120 --> 00:17:03.920
really happening, what do you
think should happen in medical
00:17:03.920 --> 00:17:11.200
education given the reality of generative AI?
CHEATHAM: I've been pleasantly surprised talking
00:17:11.200 --> 00:17:16.880
with my colleagues about AI in clinical settings,
how curious people are and how curious they've
00:17:16.880 --> 00:17:21.920
been over the last two years. I think, oftentimes,
we say, oh, you know, this technology really
00:17:21.920 --> 00:17:27.600
is stratified by age and the younger clinicians
are using it more and the older physicians are
00:17:27.600 --> 00:17:33.040
ignoring it. And, you know, maybe that's true
in some regards, but I've seen, you know, many,
00:17:33.040 --> 00:17:38.080
you know, senior attendings pulling up
Perplexity, GPT, more recently OpenEvidence,
00:17:38.080 --> 00:17:43.840
which has been a really essential tool for me
personally at the point of care, to come up
00:17:43.840 --> 00:17:50.720
with the best decisions for our patients.
The general skepticism arises when people
00:17:50.720 --> 00:17:56.480
reflect on their own experience in training
and they think, “Well, I had to learn how to
00:17:56.480 --> 00:17:57.600
do it this way.”
LEE: Yeah.
00:17:57.600 --> 00:18:03.760
CHEATHAM: “And therefore, you using an AI scribe
to document this encounter doesn't feel right to
00:18:03.760 --> 00:18:09.920
me because I didn't get to do that.” And I did
face some of those critiques or criticisms, where
00:18:09.920 --> 00:18:14.800
you need to learn how to do it the old-school
way first and then you can use an AI scribe.
00:18:14.800 --> 00:18:20.560
And I haven't yet seen—maybe even taking a step
back—I haven't seen a lot of integration of AI
00:18:20.560 --> 00:18:23.257
into the core medical curriculum, period.
LEE: Yeah.
00:18:23.257 --> 00:18:25.040
CHEATHAM: And, as you know, if
you want to add something to
00:18:25.040 --> 00:18:31.095
medical school curriculum, you can get in a
long line of people who also want to do that.
00:18:31.095 --> 00:18:32.160
LEE: Yes. Yeah.
CHEATHAM: But it is urgent
00:18:32.160 --> 00:18:37.280
that our medical schools do create formalized
required trainings for this technology because
00:18:37.280 --> 00:18:38.520
people are already using it.
LEE: Yes.
00:18:38.520 --> 00:18:45.200
CHEATHAM: I think what we will need to determine
is how much of the old way do people need to learn
00:18:45.200 --> 00:18:50.160
in order to earn the right to use AI at the point
of care and how much of that old understanding,
00:18:50.160 --> 00:18:56.320
that prior experience, is essential to be able to
assess the performance of these tools and whether
00:18:56.320 --> 00:19:00.960
or not they are having the intended outcome.
I kind of joke it's like learning cursive, right?
00:19:00.960 --> 00:19:01.920
LEE: Yes.
CHEATHAM: I'm
00:19:01.920 --> 00:19:04.800
old enough to have had to learn cursive.
I don't think people really have to learn
00:19:04.800 --> 00:19:07.920
it these days. When do I use it?
Well, when I'm signing something.
00:19:07.920 --> 00:19:09.760
I don't even really sign checks anymore, but ...
LEE: Well … the example I've used, which you've
00:19:09.760 --> 00:19:15.811
heard, is, I'm sure you were still taught the
technique of manual palpation, even though …
00:19:15.811 --> 00:19:17.120
CHEATHAM: Of course.
LEE: … you have access to
00:19:17.120 --> 00:19:22.160
technologies like ultrasound. And in fact,
you would use ultrasound in many cases.
00:19:23.280 --> 00:19:29.200
And so I need to pin you down. What
is your opinion on these things? Do
00:19:29.200 --> 00:19:36.720
you need to be trained in the old ways?
CHEATHAM: When it comes to understanding
00:19:36.720 --> 00:19:42.800
the architecture of the medical note, I believe
it is important for clinicians in training to
00:19:42.800 --> 00:19:48.320
know how that information is generated, how
it's characterized, and how to go from a very
00:19:48.320 --> 00:19:54.480
broad-reaching conversation to a distilled
clinical document that serves many functions.
00:19:54.480 --> 00:19:58.400
Does that mean that you should be forced
to practice without an AI scribe for the
00:19:58.400 --> 00:20:02.240
entirety of your medical education? No.
And I think that as you are learning the
00:20:02.240 --> 00:20:06.240
architecture of that document, you should
be handed an AI scribe and you should be
00:20:06.240 --> 00:20:11.920
empowered to have visits with patients both in
an analog setting—where you are transcribing and
00:20:11.920 --> 00:20:16.880
generating that note—and soon thereafter,
I'm talking in a matter of weeks, working
00:20:16.880 --> 00:20:23.120
with an AI scribe. That's my personal belief.
LEE: Yeah, yeah. So you're going to ... well,
00:20:23.120 --> 00:20:28.550
first off, congratulations on landing a
residency at Boston Children's [Hospital].
00:20:28.550 --> 00:20:31.920
CHEATHAM: Thank you, Peter.
LEE: I understand there were only two
00:20:31.920 --> 00:20:40.160
people selected for this and super competitive.
You know, with that perspective, you know,
00:20:40.160 --> 00:20:50.240
how do you see your future in medicine, just given
everything that's happening with AI right now?
00:20:50.240 --> 00:20:58.400
And are there things that you would urge,
let's say, the dean of the Brown Medical School
00:20:59.200 --> 00:21:05.840
to consider or to change? Or
maybe not the dean of Brown but
00:21:06.480 --> 00:21:11.840
the head of the LCME [Liaison Committee on Medical
Education], the accrediting body for US medical
00:21:11.840 --> 00:21:19.440
schools. What in your mind needs to change?
CHEATHAM: Sure. I'll answer your first question
00:21:19.440 --> 00:21:21.520
first and then talk about the future.
LEE: Yeah.
00:21:21.520 --> 00:21:26.320
CHEATHAM: For me personally, I fell into
the field of genomics. And so my training
00:21:26.320 --> 00:21:31.440
program will cover both pediatrics as
well as clinical genetics and genomics.
00:21:31.440 --> 00:21:36.480
And I alluded to this earlier, but one of the
reasons I'm so excited to join the field is
00:21:36.480 --> 00:21:41.760
because I really feel like the field of genetics
not only is focused on a very underserved patient
00:21:41.760 --> 00:21:46.960
population, but not in how we typically think of
underserved. I'm talking about underserved as in
00:21:46.960 --> 00:21:51.840
patients who don't always have answers.
Patients for whom the current guidelines
00:21:51.840 --> 00:21:58.960
don't offer information or comfort or support.
Those are patients that are extremely underserved.
00:21:58.960 --> 00:22:04.080
And I think in this moment of AI, there's a
unique opportunity to utilize the computational
00:22:04.080 --> 00:22:10.000
systems that we now have access to, to provide
these answers more precisely, more quickly.
00:22:10.720 --> 00:22:14.480
And so I'm excited to marry those two fields.
And genetics has long been a field that has
00:22:14.480 --> 00:22:18.640
adopted technology. We just think about the
foundational technology of genomic sequencing
00:22:18.640 --> 00:22:23.040
and variant interpretation. And so it's a kind
of natural evolution of the field, I believe,
00:22:23.040 --> 00:22:30.320
to integrate AI and specifically generative AI.
If I were speaking directly to the LCME,
00:22:30.320 --> 00:22:35.600
I mean, I would just have to encourage the
organization, as well as medical societies
00:22:35.600 --> 00:22:39.920
who partner with attending physicians
across specialties, to lean in here.
00:22:39.920 --> 00:22:44.960
When I think about prior revolutions in technology
and medicine, physicians were not always at the
00:22:44.960 --> 00:22:50.800
helm. We have a unique opportunity now, and you
talk about companies like Abridge in the AI space,
00:22:50.800 --> 00:22:55.760
companies like Viz.ai, Cleerly—I mean, I
could go on: Iterative Health ... I could
00:22:55.760 --> 00:23:02.560
list 20 organizations that are bringing AI to
the point of care that are founded by physicians.
00:23:02.560 --> 00:23:07.680
This is our moment to have a seat at the
table and to shape not only the discourse
00:23:07.680 --> 00:23:12.640
but the deployment. And the unique lens,
of course, that a physician brings is that
00:23:12.640 --> 00:23:18.720
of prioritizing the patient, and with AI
and this time around, we have to do that.
00:23:18.720 --> 00:23:25.680
LEE: So LCME for our listeners is, I
think it stands for the Liaison Committee
00:23:25.680 --> 00:23:30.960
on Medical Education. It's basically the
accrediting body for US medical schools,
00:23:30.960 --> 00:23:36.320
and it's very high stakes. It's very, very
rigorous, which I think is a good thing,
00:23:36.320 --> 00:23:43.440
but it's also a bit of a straitjacket.
So if you are on the LCME,
00:23:44.240 --> 00:23:53.280
are there specific new curricular elements
that you would demand that LCME, you know,
00:23:53.280 --> 00:23:59.200
add to its accreditation standards?
CHEATHAM: We need to unbundle the different
00:23:59.200 --> 00:24:03.680
components of the medical appointment
and think about the different functions
00:24:03.680 --> 00:24:09.200
of a human clinician to answer that question.
There are a couple of areas that are top of mind
00:24:09.200 --> 00:24:15.120
for me, the first being medical search. There are
large organizations and healthcare incumbents that
00:24:15.120 --> 00:24:20.480
have been around for many decades, companies like
UpToDate or even, you know, the guidelines that
00:24:20.480 -->
00:24:26.720
are housed by our medical societies, that need to
respond to the information demands of clinicians
00:24:26.720 --> 00:24:31.520
at the point of care in a new way with AI.
And so I would love to see our medical
00:24:31.520 --> 00:24:37.360
institutions teaching more students how to use
AI for medical search problems at the point of
00:24:37.360 --> 00:24:42.960
care. How to not only, you know, from a prompt
perspective, ask questions about patients in
00:24:43.600 --> 00:24:48.400
a high-efficacy way, but also to interpret
the outputs of these systems to inform
00:24:48.400 --> 00:24:53.280
downstream clinical decision-making.
People are already adopting, as you know,
00:24:53.280 --> 00:24:57.840
GPT, OpenEvidence, Perplexity, all of
these tools to make these decisions now.
00:24:57.840 --> 00:25:03.120
And so by not—again, it's a moral imperative of
the LCME—by not having curriculum and support
00:25:03.120 --> 00:25:07.920
for clinicians doing that, we run the risk
of folks not utilizing these tools properly
00:25:07.920 --> 00:25:12.320
but also to their greatest potential.
LEE: Yeah, then, but zooming forward
00:25:12.320 --> 00:25:18.160
then, what about board certification?
CHEATHAM: Board certification today is already
00:25:18.160 --> 00:25:22.640
transitioning to an open-book format for many
specialties, is my understanding. And in talking
00:25:22.640 --> 00:25:26.640
to some of my fellow geneticists, who, you know,
that's a pretty challenging board exam in clinical
00:25:26.640 --> 00:25:32.800
genetics or biochemical genetics. They are
using OpenEvidence during those open-book exams.
00:25:32.800 --> 00:25:39.120
So what I would like to see us do is move from
a system of rote memorization and regurgitation
00:25:39.120 --> 00:25:48.000
of fact to an assessment framework that is
adaptive, is responsive, and assesses for
00:25:48.000 --> 00:25:52.880
your ability to use the tools that we now have
at our disposal to make sound clinical decisions.
00:25:52.880 --> 00:26:00.640
LEE: Yeah. We've heard from Sara Murray, you know,
that when she's doing her rounds, she consults
00:26:00.640 --> 00:26:05.680
routinely with ChatGPT. And that was something we
also predicted, especially Carey Goldberg in our
00:26:05.680 --> 00:26:11.920
book, you know, wrote this fictional account.
Is that the primary real-world use of AI?
00:26:11.920 --> 00:26:17.760
Not only by clinicians, but also by medical
students ... are medical students, you know,
00:26:17.760 --> 00:26:24.560
engaged with ChatGPT or, you know, similar?
CHEATHAM: Absolutely. I've listed some of the
00:26:24.560 --> 00:26:30.000
tools. I think there, in general, Peter, there is
this new clinician stack that is emerging of these
00:26:30.000 --> 00:26:34.960
tools that people are trying, and I think the
cycles of iteration are quick, right. Some folks
00:26:34.960 --> 00:26:38.960
are using Claude [Claude.ai] one week, and they're
trying Perplexity, or they're trying OpenEvidence,
00:26:38.960 --> 00:26:43.120
they're trying GPT for a different task.
There's this kind of moment in medicine that every
00:26:43.120 --> 00:26:48.160
clinician experiences where you're on rounds, and
there's that very senior attending. And you've
00:26:48.160 --> 00:26:52.000
just presented a patient to them, and you think
you did an elegant job, and you've summarized all
00:26:52.000 --> 00:26:56.640
the information, and you really feel good about
your differential, and they ask you, like, the one
00:26:56.640 --> 00:27:01.920
question you didn't think to address. [LAUGHTER]
And I'll tell you, some of the funniest moments
00:27:01.920 --> 00:27:06.320
I've had using AI in the hospital has
been, and let me take a step back,
00:27:06.320 --> 00:27:10.480
that process of an attending physician
interrogating a medical student is
00:27:10.480 --> 00:27:15.600
called “pimping,” for lack of a better phrase.
And some of the funniest use cases I've had for
00:27:15.600 --> 00:27:21.680
AI in that setting is actually using OpenEvidence
or GPT as defense against pimping. [LAUGHTER] So
00:27:21.680 --> 00:27:25.840
quickly while they're asking me the question,
I put it in, and I'm actually able to answer it
00:27:25.840 --> 00:27:29.520
right away. So it's been effective for that.
But I would say, you know, [in] the halls of
00:27:29.520 --> 00:27:34.800
most of the hospitals where I've trained,
I'm seeing this technology in the wild.
00:27:34.800 --> 00:27:42.480
LEE: So now you're so tech-forward,
but that off-label use of AI, we also,
00:27:42.480 --> 00:27:48.880
when we wrote our book, we weren't sure that
at least top health systems would tolerate
00:27:48.880 --> 00:27:56.080
this. Do you have an opinion about this? Should
these things be better regulated or controlled
00:27:56.080 --> 00:28:01.040
by the CIOs of Boston Children's?
CHEATHAM: I'm a big believer that
00:28:01.040 --> 00:28:06.640
transparency encourages good behaviors.
And so the first time I actually tried to
00:28:06.640 --> 00:28:10.720
use ChatGPT in a clinical setting, it was at a
hospital in Rhode Island. I will not name which
00:28:10.720 --> 00:28:15.280
hospital. But the site was actually blocked.
I wasn't able to access it from a desktop.
00:28:15.280 --> 00:28:18.800
That was the hospital's first response to
this technology was, let's make sure none
00:28:18.800 --> 00:28:22.960
of our clinicians can access it. It has so much
potential for medicine. The irony of that today.
00:28:22.960 --> 00:28:27.680
And it's since, you know, become unblocked. But I
was able to use it on my phone. So, to your point,
00:28:27.680 --> 00:28:31.200
if there's a will, there's a way.
And we will utilize this technology
00:28:31.200 --> 00:28:37.840
if we are seeing perceived value.
LEE: So, yeah, no,
absolutely. So now,
00:28:38.800 --> 00:28:46.320
you know, in some discussions, one
superpower that seems to be common across
00:28:46.320 --> 00:28:55.200
people who are really leading the charge here is
they seem to be very good readers and students.
00:28:55.200 --> 00:28:59.680
And I understand you also as
a voracious reader. In fact,
00:28:59.680 --> 00:29:08.160
you're even on an editorial team for a major
medical journal. To what extent does that help?
00:29:08.160 --> 00:29:11.760
And then from your vantage point at
New England Journal of Medicine AI—and
00:29:11.760 --> 00:29:18.960
I'll have a chance to ask Zak Kohane as the
editor in chief the same question—you know,
00:29:18.960 --> 00:29:24.720
what's your assessment as you reflect over the
last two years for the submitted manuscripts?
00:29:24.720 --> 00:29:33.520
Are you overall surprised at what you're seeing?
Disappointed? Any kind of notable hits or misses,
00:29:33.520 --> 00:29:39.360
just in the steady stream of research papers that
are getting submitted to that leading journal?
00:29:39.360 --> 00:29:45.680
CHEATHAM: I would say overall, the field
is becoming more expansive in the kinds
00:29:45.680 --> 00:29:49.600
of questions that people are asking.
Again, when we started, it was this
00:29:49.600 --> 00:29:54.960
very myopic approach of: “Can we pass these
medical licensing exams? Can we benchmark
00:29:54.960 --> 00:29:59.840
this technology to how we benchmark our human
clinicians?” I think that's a trap. Some folks
00:29:59.840 --> 00:30:04.000
call this the Turing Trap, right, of let's just
compare everything to what a human is capable of.
00:30:04.000 --> 00:30:07.920
Instead of interrogating what is the
unique, as you all talk about in the book,
00:30:07.920 --> 00:30:12.160
what are the unique attributes of this
new substrate for computation and what
00:30:12.160 --> 00:30:16.640
new behaviors emerge from it, whether that's
from a workflow perspective in the back office,
00:30:16.640 --> 00:30:21.680
or—as I'm personally more passionate and as we're
seeing more people focus on in the literature—what
00:30:21.680 --> 00:30:25.760
are the diagnostic capabilities, right.
I love Eric Topol's framework for
00:30:25.760 --> 00:30:29.120
“machine eyes,” right, as this notion
of like, yes, we as humans have eyes,
00:30:29.120 --> 00:30:34.160
and we have looked at medical images for many,
many decades, but these machines can take a
00:30:34.160 --> 00:30:39.520
different approach to a retinal image, right.
It's not just what you can diagnose in terms of
00:30:39.520 --> 00:30:45.200
an ophthalmological disease but maybe a neurologic
disease or, you know, maybe liver disease, right.
00:30:45.200 --> 00:30:47.600
So I think the literature is,
in general, moving to this
00:30:47.600 --> 00:30:54.160
place of expansion, and I'm excited by that.
LEE: Yeah, I kind of have referred to that as
00:30:54.160 --> 00:31:01.760
triangulation. You know, one of the things I think
a trap that specialists in medicine can fall into,
00:31:01.760 --> 00:31:09.760
like a cardiologist will see everything in
terms of the cardiac system. And … whereas
00:31:09.760 --> 00:31:15.600
a nephrologist will see things in a certain lens.
And one of the things that you oftentimes see in
00:31:15.600 --> 00:31:24.400
the responses from a large language model is that
more expansive view. At the same time, you know,
00:31:24.400 --> 00:31:33.840
I wonder … we have medical specialties for good
reason. And, you know, at times I do wonder, you
00:31:33.840 --> 00:31:40.000
know, if there can be confusion that builds up.
CHEATHAM: This is an under-discussed
00:31:40.000 --> 00:31:45.440
area of AI—AI collapses medical
specialties onto themselves, right.
00:31:45.440 --> 00:31:49.200
You have the canonical example of the
cardiologist, you know, arguing that,
00:31:49.200 --> 00:31:53.120
you know, we should diuresis and maybe
the nephrologist arguing that we should,
00:31:53.120 --> 00:32:00.800
you know, protect the kidneys. And how do two
disciplines disagree on what is right for the
00:32:00.800 --> 00:32:05.680
patient when in theory, there is an objective
best answer given that patient's clinical status?
00:32:07.120 --> 00:32:10.880
My understanding is that the emergence of
medical specialties was a function of the
00:32:10.880 --> 00:32:16.960
cognitive overload of medicine in general and how
difficult it was to keep all of the specifics of
00:32:16.960 --> 00:32:20.240
a given specialty in the mind. Of course,
general practitioners are tasked with doing
00:32:20.240 --> 00:32:23.600
this at some level, but they're also tasked
with knowing when they've reached their limit
00:32:23.600 --> 00:32:28.880
and when they need to refer to a specialist.
So I'm interested in this question of whether
00:32:28.880 --> 00:32:33.360
medical specialties themselves need to evolve.
And if we look back in the history of medical
00:32:33.360 --> 00:32:39.360
technology, there are many times where a new
technology forced a medical specialty to evolve,
00:32:39.360 --> 00:32:43.520
whether it was certain diagnostic tools that
have been introduced or, as we're seeing now with
00:32:43.520 --> 00:32:47.266
GLP-1s, the entire cardiometabolic field …
LEE: Right.
00:32:47.266 --> 00:32:52.160
CHEATHAM: … is having to really reimagine
itself with these new tools. So I think
00:32:52.160 --> 00:32:57.280
AI will look very similar, and we should
not hold on to this notion of classical
00:32:57.280 --> 00:33:05.120
medical specialties simply out of convention.
LEE: Right. All right. So now you're starting your
00:33:05.120 --> 00:33:12.960
residency. You're, you know, basically leading a
charge in health and life sciences for a leading
00:33:12.960 --> 00:33:20.320
venture firm. I'd like you
to predict what
the world of healthcare is going to look like,
00:33:20.320 --> 00:33:24.000
you know, two years from now, five years from
now, 10 years from now. And to frame that,
00:33:24.000 --> 00:33:30.080
to make it a little more specific, you know,
what do you think will be possible that you,
00:33:30.080 --> 00:33:34.960
as a doctor and an investor, will be able to
do two years from now, five years from now,
00:33:34.960 --> 00:33:40.720
10 years from now that you can't do today?
CHEATHAM: Two years from now, I'm optimistic
00:33:40.720 --> 00:33:48.720
we'll have greater adoption of AI by clinicians,
both for back-office use cases. So whether that's
00:33:48.720 --> 00:33:53.600
the scribe and the generation of the note
for billing purposes, but also now thinking
00:33:53.600 --> 00:33:58.000
about that for patient-facing applications.
We're already doing this with drafting of notes.
00:33:58.000 --> 00:34:04.080
I think we'll see greater proliferation of those
more obvious use cases over the next two years.
00:34:04.080 --> 00:34:08.640
And hopefully we're seeing that across hospital
systems, not just large well-funded academics,
00:34:08.640 --> 00:34:14.320
but really reaching our community hospitals, our
rural hospitals, our under-resourced settings.
00:34:14.320 --> 00:34:20.560
I think hopefully we'll see greater conversion.
Right now, we have this challenge of “pilotitis,”
00:34:20.560 --> 00:34:24.560
right. A lot of people are trying things,
but the data shows that only one in three
00:34:24.560 --> 00:34:28.480
pilots are really converting to production use. So
hopefully we'll kind of move things forward that
00:34:28.480 --> 00:34:33.600
are working and pare back on those that are not.
We will not solve the problem of payment models in
00:34:33.600 --> 00:34:38.560
the next two years. That is a prediction I have.
Over the next five years, I suspect that, with
00:34:38.560 --> 00:34:45.120
the help of regulators, we will identify better
payment mechanisms to support the adoption of
00:34:45.120 --> 00:34:50.640
AI because it cannot and will not sustain itself
simply by asking health systems and hospitals to
00:34:50.640 --> 00:34:55.840
pay for it. That is not a scalable solution.
LEE: Yes. Right. Yep. In fact, I think there
00:34:55.840 --> 00:35:02.480
have to be new revenue-positive
incentives if providers are asked
00:35:02.480 --> 00:35:07.760
to do more in the adoption of technology.
CHEATHAM: Absolutely. But as we appreciate,
00:35:07.760 --> 00:35:12.240
some of the most promising applications
of AI have nothing to do with revenue.
00:35:12.240 --> 00:35:18.320
It might simply be providing a diagnosis to
somebody, you know, for whom that might drive
00:35:18.320 --> 00:35:21.840
additional intervention, but may also not.
And we have to be OK with that because
00:35:21.840 --> 00:35:26.080
that's the right thing to do. It's our moral
imperative as clinicians to implement this
00:35:26.080 --> 00:35:30.480
where it provides value to the patient.
Over the next 10 years, what I—again,
00:35:30.480 --> 00:35:38.080
being a techno-optimist—am hopeful we start to
see is a dissolving of the barrier that exists
00:35:38.080 --> 00:35:44.880
between care delivery and biomedical discovery.
This is the vision of the learning health system
00:35:44.880 --> 00:35:51.040
that was written over 10 years ago, and we
have not realized it in practice. I'm a big
00:35:51.040 --> 00:35:58.320
proponent of ensuring that every single patient
that enters our healthcare system not only
00:35:58.320 --> 00:36:05.920
receives the best care, but that we learn from the
experiences of that individual to help the next.
00:36:05.920 --> 00:36:11.680
And in our current system, that is not how it
works. But, with AI, that now becomes possible.
00:36:11.680 --> 00:36:17.520
LEE: Well, I think connecting healthcare
experiences to medical discovery—I think
00:36:17.520 --> 00:36:23.200
that that is really such a great vision for
the future. And I do agree [that] AI really
00:36:23.200 --> 00:36:29.360
gives us real hope that we can make it true.
Morgan, I think we could talk for a few hours
00:36:29.360 --> 00:36:36.000
more. It's just incredible what you're up
to nowadays. Thank you so much for this
00:36:36.000 --> 00:36:40.960
conversation. I've learned a lot talking to you.
CHEATHAM: Peter, thank you so much for your time.
00:36:40.960 --> 00:36:56.857
I will be clutching my signed copy of The AI
Revolution in Medicine for many years to come.
00:36:56.857 --> 00:36:58.960
[TRANSITION MUSIC]
LEE: Morgan obviously is
00:36:58.960 --> 00:37:05.680
not an ordinary med school graduate. In previous
episodes, one of the things we've seen is that
00:37:05.680 --> 00:37:12.960
people on the leading edge of real-world AI in
medicine oftentimes are both practicing doctors
00:37:12.960 --> 00:37:19.680
as well as technology developers. Morgan is
another example of this type of polymath,
00:37:19.680 --> 00:37:26.320
being both a med student and a venture capitalist.
One thing that struck me about Morgan is he's
00:37:26.320 --> 00:37:34.080
just incredibly hands-on. He goes out, finds
leading-edge tools and technologies, and often
00:37:34.800 --> 00:37:39.120
these things, even though they're experimental,
he takes them into his education and into his
00:37:39.120 --> 00:37:44.720
clinical experiences. I think this highlights a
potentially important point for medical schools,
00:37:44.720 --> 00:37:50.960
and that is, it might be incredibly important
to provide the support—and, let's be serious,
00:37:50.960 --> 00:37:57.040
the permission—to students to access and
use new tools and technologies. Indeed,
00:37:57.040 --> 00:38:03.360
the insight for me when I interact with Morgan is
that in these early days of AI in medicine,
there
00:38:03.360 --> 00:38:12.160
is no substitute for hands-on experimentation, and
that is likely best done while in medical school.
00:38:12.160 --> 00:38:24.227
Here's my interview with Daniel Chen:
LEE: Daniel, it's great to have you here.
00:38:24.227 --> 00:38:28.560
DANIEL CHEN: Yeah, it's a pleasure being here.
LEE: Well, you know, I normally get started in
00:38:28.560 --> 00:38:33.360
these conversations by asking, you know, how do
you explain to your mother what you do all day?
00:38:33.360 --> 00:38:39.920
And the reason that that's a good question is a
lot of the people we have on this podcast have
00:38:39.920 --> 00:38:49.840
fancy titles and unusual jobs, but I'm guessing
that your mother would have already a preconceived
00:38:49.840 --> 00:38:55.040
notion of what a medical student does. So I'd
like to twist the question around a little
00:38:55.040 --> 00:39:05.040
bit for you and ask, what does your mother not
realize about how you spend your days at school?
00:39:05.040 --> 00:39:09.040
Or does she get it all right? [LAUGHS]
CHEN: Oh, no, she is very observant. I'll say
00:39:09.040 --> 00:39:15.440
that off the bat. But I think something that she
might not realize is the amount of efforts spent,
00:39:15.440 --> 00:39:20.560
kind of, outside the classroom or outside
the hospital. You know, she's always,
00:39:20.560 --> 00:39:25.680
like, saying you have such long days in the
hospital. You're there so early in the morning.
00:39:25.680 --> 00:39:29.600
But what she doesn't realize is that maybe when I
come back from the hospital, it's not just like,
00:39:29.600 --> 00:39:34.640
oh, I'm done for the day. Let's wind down, go
to bed. But it's more like, OK, I have some more
00:39:34.640 --> 00:39:40.080
practice questions I need to get through; I didn't
get through my studying. Let me write on, like
00:39:40.080 --> 00:39:44.320
wrap up this research project I'm working on, get
that back to the PI [principal investigator]. It's
00:39:44.320 --> 00:39:48.800
never ending to a certain extent. Those
are some things she doesn't realize.
00:39:48.800 --> 00:39:53.760
LEE: Yeah, I think, you know, all the time
studying, I think, is something that people
00:39:53.760 --> 00:40:01.440
expect of second-year medical students. And even
nowadays at the top medical schools like this one,
00:40:01.440 --> 00:40:06.480
being involved in research is also expected.
I think one thing that is a little unusual is
00:40:06.480 --> 00:40:13.800
that you are actually in clinic, as well, as a
second-year student. How has that gone for you?
00:40:13.800 --> 00:40:19.600
CHEN: Yeah, I mean, it's definitely interesting.
I would say I spend my time, especially this year,
00:40:19.600 --> 00:40:22.640
it's kind of three things. There's the
preclinical stuff I'm doing. So that's
00:40:22.640 --> 00:40:26.480
your classic, you know, you're learning
from the books, though I don't feel like
00:40:26.480 --> 00:40:31.600
many of us do have textbooks anymore. [LAUGHTER]
There's the clinical aspect, which you mentioned,
00:40:31.600 --> 00:40:35.760
which is we have an interesting model,
longitudinal integrated clerkships. We can
00:40:35.760 --> 00:40:39.680
talk about that. And the last component is the
research aspect, right. The extracurriculars.
00:40:40.560 --> 00:40:46.080
But I think starting out as a second year and
doing your rotations, probably early on in,
00:40:46.080 --> 00:40:53.040
kind of, the clinical medical education, has been
really interesting, especially with our format,
00:40:53.040 --> 00:40:56.960
because typically med students have two
years to read up on all the material and,
00:40:56.960 --> 00:41:02.240
like, get some foundational knowledge. With us,
it's a bit more, we have maybe one year under our
00:41:02.240 --> 00:41:07.120
belt before we're thrown into like, OK, go talk to
this patient; they have ankle pain, right. But we
00:41:07.120 --> 00:41:11.200
might have not even started talking about ankle
pain in class, right. Well, where do I begin?
00:41:11.200 --> 00:41:16.800
So I think starting out, it's kind of, like, you
know, the classic drinking from a fire hydrant.
00:41:16.800 --> 00:41:20.320
But you also, kind of, have that embarrassment
of you're talking to the patient like, I have
00:41:20.320 --> 00:41:25.200
no clue what's happening [LAUGHTER] or you might
have … my differentials all over the place, right.
00:41:25.200 --> 00:41:29.440
But I think the beauty of the longitudinal
aspect is that now that we're, like,
00:41:29.440 --> 00:41:34.960
in our last trimester, everything's kind of
coming together. Like, OK, I can start to see,
00:41:34.960 --> 00:41:38.720
you know, here's what you're telling me.
Here's what the physical exam findings are.
00:41:38.720 --> 00:41:42.240
I'm starting to form a differential. Like,
OK, I think these are the top three things.
00:41:42.240 --> 00:41:46.320
But in addition to that, I think these are the
next steps you should take so we can really focus
00:41:46.320 --> 00:41:53.040
and hone in on what exact diagnosis this might be.
LEE: All right. So, of course, what we're
00:41:53.040 --> 00:41:58.400
trying to get into is about AI.
And, you know, the funny thing about
00:41:58.400 --> 00:42:05.600
AI and the book that Carey, Zak, and I wrote
is we actually didn't think too much about
00:42:05.600 --> 00:42:11.360
medical education, although we did have some
parts of our book where we, well, first off,
00:42:11.360 --> 00:42:17.680
we made the guess that medical students would find
AI to be useful. And we even had some examples,
00:42:17.680 --> 00:42:25.360
you know, where, you know, you would have
a vignette of a mythical patient, and you
00:42:25.360 --> 00:42:31.360
would ask the AI to pretend to be that patient.
And then you would have an
interaction and have
00:42:31.360 --> 00:42:37.440
to have an encounter. And so I want to delve into
whether any of that is happening. How real it is.
00:42:37.440 --> 00:42:44.960
But before we do that, let's get into first off,
your own personal contact with AI. So let me start
00:42:44.960 --> 00:42:51.560
with a very simple question. Do you ever use
generative AI systems like ChatGPT or similar?
00:42:51.560 --> 00:42:55.280
CHEN: All the time, if not every day.
LEE: [LAUGHS] Every day,
00:42:55.280 --> 00:43:00.640
OK. And when did that start?
CHEN: I think when it first launched
00:43:00.640 --> 00:43:07.520
with GPT-3.5, I was, you know, curious. All my
friends work in tech. You know, they're either
00:43:07.520 --> 00:43:12.320
software engineers, PMs. They're like, “Hey,
Daniel, take a look at this,” and at first,
00:43:12.320 --> 00:43:16.640
I thought it was just more of a glorified search
engine. You know, I was actually looking back.
00:43:16.640 --> 00:43:21.920
My first question to ChatGPT was, what was the
weather going to be like the next week, you know?
00:43:21.920 --> 00:43:26.474
Something very, like, something easily you could
have looked up on Google or your phone app, right.
00:43:26.474 --> 00:43:30.720
I was like, oh, this is pretty cool. But
then, kind of, fast-forwarding to, I think,
00:43:30.720 --> 00:43:37.120
the first instance I was using it in med school.
I think the first, like, thing that really helped
00:43:37.120 --> 00:43:43.920
me was actually a coding problem. It was for
a research project. I was trying to use SQL.
00:43:43.920 --> 00:43:48.400
Obviously, I've never taken a SQL class in my
life. So I asked Chat like, “Hey, can you write
00:43:48.400 --> 00:43:53.760
me this code to maybe morph two columns together,”
right? Something that might have taken me hours to
00:43:53.760 --> 00:43:58.080
maybe Google on YouTube or like try to read some
documentation which just goes through my head.
00:43:58.080 --> 00:44:03.200
But ChatGPT was able to, you know,
not only produce the code, but, like,
00:44:03.200 --> 00:44:06.640
walk me through like, OK, you're going
to launch SQL. You're going to click on
00:44:06.640 --> 00:44:11.040
this menu, [LAUGHTER] put the code in here, make
sure your file names are correct. And it worked.
00:44:11.040 --> 00:44:17.840
So it's been a very powerful tool in that way in
terms of, like, giving me expertise in something
00:44:17.840 --> 00:44:23.920
that maybe I traditionally had no training in.
LEE: And so while you're doing this, I assume
00:44:23.920 --> 00:44:31.280
you had fellow students, friends, and others. And
so what were you observing about their contact
00:44:31.280 --> 00:44:39.280
with AI? I assume you weren't alone in this.
CHEN: Yeah, yeah, I think, ... I'm not too sure
00:44:39.280 --> 00:44:43.040
in terms of what they were doing when it first
came out, but I think if we were
talking about
00:44:43.040 --> 00:44:48.240
present day, um, a lot of it's kind of really
spot on to what you guys talked about in the book.
00:44:48.240 --> 00:44:54.880
Um, I think the idea around this personal tutor,
personal mentor, is something that we're seeing a
00:44:54.880 --> 00:45:00.160
lot. Even if we're having in-class discussions,
the lecturer might be saying something, right.
00:45:00.160 --> 00:45:06.800
And then I might be or I see a friend in ChatGPT
or some other model looking up a question.
00:45:07.520 --> 00:45:12.640
And you guys talked about, you know, how it can,
like, explain a concept at different levels,
00:45:12.640 --> 00:45:16.960
right. But honestly, sometimes if there's a
complex topic, I ask ChatGPT, like, can you
00:45:16.960 --> 00:45:19.880
explain this to me as if I was a 6-year-old?
LEE: Yeah. [LAUGHS]
00:45:19.880 --> 00:45:24.640
CHEN: Breaking down complex topics. Yeah.
So I think it's something that we see in
00:45:24.640 --> 00:45:29.200
the pre-clinical space, in lecture,
but also even in the clinical space,
00:45:30.320 --> 00:45:34.720
there's a lot of teaching, as well.
Sometimes if my preceptor is busy with patients,
00:45:34.720 --> 00:45:39.840
but I had maybe a question, I would maybe converse
with ChatGPT, like, “Hey, what are your thoughts
00:45:39.840 --> 00:45:44.940
about this?” Or, like, a common one is, like,
medical doctors love to use abbreviations, …
00:45:44.940 --> 00:45:46.000
LEE: Yes.
CHEN: … and these abbreviations
00:45:46.000 --> 00:45:50.160
are sometimes only very niche and unique
to their specialty, right. [LAUGHTER]
00:45:50.160 --> 00:45:54.720
And I was reading this note from a
urogynecologist. [In] the entire first sentence,
00:45:54.720 --> 00:45:59.360
I think there were, like, 10 abbreviations.
Obviously, I compile lists and ask ChatGPT,
00:45:59.360 --> 00:46:04.320
like, “Hey, in the context of urogynecology, can
you define what these could possibly mean,” right?
00:46:04.320 --> 00:46:09.280
Instead of hopelessly searching in a Google
or maybe, embarrassing, asking the preceptor.
00:46:09.280 --> 00:46:16.640
So in these instances, it's played a huge role.
LEE: Yeah. And when you're doing things like that,
00:46:16.640 --> 00:46:24.800
it can make mistakes. And so what
are your views of the reliability of
00:46:24.800 --> 00:46:31.600
generative AI, at least in the form of ChatGPT?
CHEN: Yeah, I think into the context of medicine,
00:46:31.600 --> 00:46:37.440
right, we fear a lot about the hallucinations
that these models might have. And it's something
00:46:37.440 --> 00:46:42.720
I'm always checking for. When I talk with
peers about this, we find it most helpful
00:46:42.720 --> 00:46:50.240
when the model gives us a source linking it
back. I think the gold standard nowadays in
00:46:50.240 --> 00:46:54.880
medicine is using something called UpToDate
that's written by clinicians, for clinicians.
00:46:56.080 --> 00:47:01.680
But sometimes searching on UpToDate can be a lot
of time as well because it's a lot of information
00:47:01.680 --> 00:47:06.880
to, like, sort through. But nowadays a lot of
us are using something called OpenEvidence,
00:47:06.880 --> 00:47:13.760
which is also an LLM. But they always cite their
citations with, like, published literature, right.
00:47:13.760 --> 00:47:20.560
So I think being able to be conscious of the
downfalls of these models and also being able
00:47:20.560 --> 00:47:24.560
to have the critical understanding of,
like, analyzing the actual literature.
00:47:24.560 --> 00:47:28.800
I think double checking is just something
that we've been also getting really good at.
00:47:28.800 --> 00:47:39.280
LEE: How would you assess student attitudes—med
student attitudes—about AI? Is it … the way you're
00:47:39.280 --> 00:47:45.360
coming across is it's just a natural part
of life. But do people have firm opinions,
00:47:45.360 --> 00:47:51.680
you know, pro or con, when it comes
to AI, and especially AI in medicine?
00:47:51.680 --> 00:47:58.320
CHEN: I think it's pretty split right
now. I think there's the half, kind of,
00:47:58.320 --> 00:48:04.080
like us, where we're very optimistic—cautiously
optimistic about, you know, the potential of this,
00:48:04.080 --> 00:48:10.480
right. It's able to, you know, give us that extra
information, of being that extra tutor, right.
00:48:11.120 --> 00:48:15.280
It's also able to give us
information very quickly, as well.
00:48:15.280 --> 00:48:20.160
But I think the other flip side of what a
lot of students hesitate to, which I agree,
00:48:20.160 --> 00:48:29.040
is this loss of the ability to critically think.
Something that you can easily do is, you know,
00:48:29.040 --> 00:48:34.960
give these models, like, relevant information
about the patient history and be like, “Give me
00:48:34.960 --> 00:48:37.760
a 10-list differential,” right
LEE: Yes.
00:48:37.760 --> 00:48:41.200
CHEN: And I think it's very easy as a
student to, you know, [say], “This is
00:48:41.200 --> 00:48:45.280
difficult. Let me just use what the model
says, and we'll go with that,” right.
00:48:45.280 --> 00:48:51.840
So I think being able to separate that,
you know, medical school is a time where,
00:48:51.840 --> 00:48:56.000
you know, you're learning to become a good
doctor. And part of that requires the ability
00:48:56.000 --> 00:49:03.120
to be observant and critically think. Having
these models simultaneously might hinder the
00:49:03.120 --> 00:49:04.210
ability to do that.
LEE: Yeah.
00:49:04.210 --> 00:49:09.840
CHEN: So I think, you know, the next step is,
like, these models can be great—a great tool,
00:49:09.840 --> 00:49:13.520
absolutely wonderful. But how do you
make sure that it's not hindering
00:49:13.520 --> 00:49:18.960
these abilities to critically
think?
LEE: Right. And so when you're doing your
00:49:18.960 --> 00:49:23.760
LIC [longitudinal integrated clerkship]
work, these longitudinal experiences,
00:49:23.760 --> 00:49:30.360
and you're in clinic, are you pulling the phone
out of your pocket and consulting with AI?
00:49:30.360 --> 00:49:35.600
CHEN: Definitely. And I think my own policy
for this, to kind of counter this, is that the
00:49:35.600 --> 00:49:39.520
night before when I'm looking over the patient
list, the clinic [schedule] of who's coming,
00:49:39.520 --> 00:49:44.960
I'm always giving it my best effort first.
Like, OK, the chief complaint is maybe just a
00:49:44.960 --> 00:49:50.080
runny nose for a kid in a pediatric clinic. What
could this possibly be? Right? At this point,
00:49:50.080 --> 00:49:52.400
we've seen a lot. Like, OK, it could be URI
[upper respiratory infection], it could be
00:49:52.400 --> 00:49:55.920
viral, it could be bacterial, you know,
and then I go through the—you know, I try
00:49:55.920 --> 00:50:00.160
to do my due diligence of, like, going through
the history and everything like that, right.
00:50:00.160 --> 00:50:04.400
But sometimes if it's a more complex case,
something maybe a presentation I've never
00:50:04.400 --> 00:50:09.760
seen before, I'll still kind of do my best
coming up with maybe a differential that might
00:50:09.760 --> 00:50:15.360
not be amazing. But then I'll ask, you know,
ChatGPT like, OK, in addition to these ideas,
00:50:15.360 --> 00:50:16.314
what do you think?
LEE: Yeah.
00:50:16.314 --> 00:50:21.480
CHEN: Am I missing something? You know, and
usually, it gives a pretty good response.
00:50:21.480 --> 00:50:26.160
LEE: You know, that particular idea
is something that I think Carey, Zak,
00:50:26.160 --> 00:50:31.120
and I thought would be happening a lot more
today than we're observing. And it's the idea of
00:50:31.120 --> 00:50:37.920
a second set of eyes on your work. And somehow, at
least our observation is that that isn't happening
00:50:37.920 --> 00:50:43.280
quite as much by today as we thought it might.
And it just seems like one of the really safest
00:50:43.280 --> 00:50:48.640
and most effective use cases. When
you go and you're looking at yourself
00:50:48.640 --> 00:50:54.080
and other fellow medical students, other
second-year students, what do you see when
00:50:54.080 --> 00:51:01.760
it comes to the “second set of eyes” idea?
CHEN: I think, like, a lot of students are
00:51:01.760 --> 00:51:09.840
definitely consulting ChatGPT in that regard
because, you know, even in the very beginning,
00:51:09.840 --> 00:51:16.080
we're taught to be, like, never miss these red
flags, right. So these red flags are always on our
00:51:16.080 --> 00:51:22.320
differential, but sometimes, it can be difficult
to figure out where to place them on that, right.
00:51:22.320 --> 00:51:27.840
So I think in addition to, you know,
coming up with these differentials,
00:51:27.840 --> 00:51:33.120
something I've been finding a lot of value [in]
is just chatting with these tools to get their
00:51:33.120 --> 00:51:38.960
rationale behind their thinking, you know.
Something I find really helpful—I think
00:51:38.960 --> 00:51:44.080
this is also a part of the, kind of, art of
medicine—is figuring out what to order, right,
00:51:44.080 --> 00:51:45.354
what labs to order.
LEE: Right.
00:51:45.354 --> 00:51:48.400
CHEN: Obviously, you have your order
sets that automate some of the things,
00:51:48.400 --> 00:51:51.520
like in the ED [emergency department], or, like,
there are some gold standard imaging things
00:51:51.520 --> 00:51:55.600
you should do for certain presentations.
But then you chat to, like, 10 different
00:51:55.600 --> 00:51:59.000
physicians on maybe the next steps after
that, and they give you 10 different answers.
00:51:59.000 --> 00:52:00.800
LEE: Yes.
CHEN: But there's never ... I
00:52:00.800 --> 00:52:05.200
never understand exactly why. It's always like,
I've just been doing this for all my training,
00:52:05.200 --> 00:52:09.280
or that's how I was taught.
So asking ChatGPT, like,
00:52:09.280 --> 00:52:12.880
“Why would you do this next?” Or, like, “Is
this a good idea?” And seeing the pros and
00:52:12.880 --> 00:52:20.720
cons has also been really helpful in my learning.
LEE: Yeah, wow, that's super interesting. So now,
00:52:21.440 --> 00:52:27.600
you know, I'd like to get into the education
you're receiving. And, you know, I think it's fair
00:52:27.600 --> 00:52:35.680
to say Kaiser Permanente is very progressive
in really trying to be very cutting-edge
00:52:35.680 --> 00:52:42.800
in how the whole curriculum is set up.
And for the listeners who don't know this,
00:52:42.800 --> 00:52:48.960
I'm actually on the board of directors of the
school and have been since the founding of the
00:52:48.960 --> 00:52:54.640
school. And I think one of the reasons
why I was invited to be on the board is
00:52:55.520 --> 00:53:02.640
the school really wanted to think ahead and
be cutting edge when it comes to technology.
00:53:03.600 --> 00:53:11.600
So from where I've sat, I've never been completely
satisfied with the amount of tech that has made it
00:53:11.600 --> 00:53:19.200
into the curriculum. But at the same time, I've
also made myself feel better about that just
00:53:19.200 --> 00:53:24.720
understanding that it's sort of unstoppable,
that students are so tech-forward already.
00:53:25.520 --> 00:53:32.960
But I wanted to delve into a little bit here
into what your honest opinions are and your
00:53:32.960 --> 00:53:38.960
fellow students' opinions are about whether
you feel like you're getting adequate training
00:53:38.960 --> 00:53:44.640
and background formally as part of your medical
education when it comes to things like artificial
00:53:44.640
--> 00:53:49.280
intelligence or other technologies.
What do you think? Are you
00:53:49.280 --> 00:53:55.360
… would you wish the curriculum would change?
CHEN: Yeah, I think that's a great question.
00:53:55.360 --> 00:54:01.280
I think from a tech perspective, the school
is very good about implementing, you know,
00:54:01.280 --> 00:54:08.000
opportunities for us to learn. Like, for
example, learning how to use Epic, right,
00:54:08.000 --> 00:54:11.600
or at Kaiser Permanente, what we call
HealthConnect, right. These electronic
00:54:11.600 --> 00:54:15.920
health records. That, my understanding is,
a lot of schools maybe don't teach that.
00:54:15.920 --> 00:54:21.440
That's something where we get training sessions
maybe once or twice a year, like, “Hey, here's how
00:54:21.440 --> 00:54:26.880
to make a shortcut in the environment,” right.
So I think from that perspective, the school
00:54:26.880 --> 00:54:32.320
is really proactive in providing those
opportunities, and they make it very easy
00:54:32.320 --> 00:54:37.440
to find resources for that, too. I think it ...
LEE: Yeah, I think you're pretty much guaranteed
00:54:37.440 --> 00:54:40.240
to be an Epic black belt by
the time you [LAUGHS] finish
00:54:40.240 --> 00:54:42.800
your degree.
CHEN: Yes, yes.
00:54:42.800 --> 00:54:48.480
But then I think in terms of the aspects of
artificial intelligence, I think the school's
00:54:48.480 --> 00:54:53.920
taken a more cautiously optimistic viewpoint.
They're just kind of looking around right now.
00:54:54.640 --> 00:54:59.200
Formally in the curriculum, there hasn't
been anything around this topic. I believe
00:54:59.200 --> 00:55:04.160
the fourth-year students last year got
a student-led lecture around this topic.
00:55:04.800 --> 00:55:11.760
But talking to other peers at other institutions,
it looks like it's something that's very slowly
00:55:11.760 --> 00:55:18.240
being built into the curriculum, and it seems like
a lot of it is actually student-led, you know.
00:55:18.960 --> 00:55:22.080
You know, my friend at Feinberg
[School of Medicine] was like we
00:55:22.080 --> 00:55:27.440
just got a session before clerkship about
best practices on how to use these tools.
00:55:28.080 --> 00:55:32.640
I have another friend at Pitt talking
about how they’re leading efforts of
00:55:32.640 --> 00:55:40.080
maybe incorporating some sort of LLM into
their in-house curriculum where students can,
00:55:40.080 --> 00:55:44.880
instead of clicking around the website trying to
find the exact slide, they can just ask this tool,
00:55:44.880 --> 00:55:48.720
like, “OK. We had class this day. They talked
about this ... but can you provide more
00:55:48.720 --> 00:55:52.560
information?” and it can pull from that.
So I think a lot of this, a lot of it is
00:55:52.560 --> 00:55:59.200
student-driven. Which I think is really exciting
because it begs the question, I think, you know,
00:55:59.200 --> 00:56:04.080
current physicians may not be very well
equipped with these tools as well, right?
00:56:04.080 --> 00:56:07.920
So maybe they don't have a good idea
of what exactly is the next steps or
00:56:07.920 --> 00:56:11.840
what does the curriculum look like. So
I think the future in terms of this AI
00:56:11.840 --> 00:56:16.160
curriculum is really student-led, as well.
LEE: Yeah, yeah, it's really interesting.
00:56:16.160 --> 00:56:21.440
I think one of the reasons I
think also that that happens is
00:56:21.440 --> 00:56:28.400
[that] it's not just necessarily the curriculum
that lags but the accreditation standards.
00:56:28.400 --> 00:56:33.200
You know, accreditation is really important
for medical schools because you want to make
00:56:33.200 --> 00:56:40.480
sure that anyone who holds an MD, you know,
is a bona fide doctor, and so accreditation
00:56:40.480 --> 00:56:47.200
standards are pretty strictly monitored in
most countries, including the United States.
00:56:47.200 --> 00:56:56.480
And I think accreditation standards are also—my
observation—are slow to understand how to adopt or
00:56:56.480 --> 00:57:03.440
integrate AI. And it's not meant as a criticism.
It's a big unknown. No one knows exactly
00:57:03.440 --> 00:57:10.640
what to do and how to do. And so it's really
interesting to see that, as far as I can tell,
00:57:10.640 --> 00:57:17.200
I've observed the same thing that you just have
seen, that most of the innovation in this area
00:57:17.200 --> 00:57:22.800
about how AI should be integrated into medical
education is coming from the students themselves.
00:57:22.800 --> 00:57:31.520
It seems, I think, I'd like to think
it's a healthy development. [LAUGHS]
00:57:31.520 --> 00:57:36.720
CHEN: Something tells me maybe the students
are a bit better at using these tools, as well.
00:57:36.720 --> 00:57:41.595
You know, I talk to my preceptors because KP
[Kaiser Permanente] also has their own version …
00:57:41.595 --> 00:57:44.221
LEE: Preceptor, maybe we
should explain what that is.
00:57:44.221 --> 00:57:49.280
CHEN: Yeah, sorry. So a preceptor is an attending
physician, fully licensed, finished residency,
00:57:50.000 --> 00:57:54.800
and they are essentially your kind of
teacher in the clinical environment.
00:57:56.000 --> 00:58:01.840
So KP has their own version of some ambient
documentation device, as well. And something
00:58:01.840 --> 00:58:06.720
I always like to ask, you know, like, “Hey,
what are your thoughts on these tools,” right?
00:58:06.720 --> 00:58:13.840
And it's always so polarizing, as well, even
among the same specialty. Like, if you ask
00:58:13.840 --> 00:58:18.880
psychiatrists, which I think is a great use case
of these tools, right. My preceptor hates it.
00:58:18.880 --> 00:58:22.960
Another preceptor next door loves it. [LAUGHTER]
So I think a lot of it’s, like, it’s
still, like,
00:58:22.960 --> 00:58:27.360
a lot of unknowns, like you were mentioning.
LEE: Right. Well, in fact, I'm glad you brought
00:58:27.360 --> 00:58:32.160
that up because one thing that we've
been hearing from previous guests a lot
00:58:32.160 --> 00:58:40.320
when it comes to AI in clinic is about ambient
listening by AI, for example, to help set up a
00:58:40.320 --> 00:58:46.160
clinical note or even write a clinical note.
And another big use case that we heard a lot
00:58:46.160 --> 00:58:54.320
about that seems to be pretty popular is the use
of generative AI to respond to patient messages.
00:58:54.320 --> 00:59:03.360
So let's start with the clinical note thing. First
off, do you have opinions about that technology?
00:59:03.360 --> 00:59:07.280
CHEN: I think it's definitely good.
I think especially where, you know, if you're
00:59:07.280 --> 00:59:11.200
in the family medicine environment or pediatric
environment where you're spending so much time
00:59:11.200 --> 00:59:19.040
with patients, a note like that is great, right.
I think coming from a strictly medical student
00:59:19.040 --> 00:59:26.720
standpoint, I think it's—honestly, it'd be great
to have—but I think there's a lot of learning when
00:59:26.720 --> 00:59:31.920
you write the note, you know. There's a lot of,
you know, all of my preceptors talk about, like,
00:59:31.920 --> 00:59:37.440
when I read your note, you should present it in
a way where I can see your thoughts and then once
00:59:37.440 --> 00:59:41.520
I get to the assessment and plan, it's kind of
funneling down towards a single diagnosis or a
00:59:41.520 --> 00:59:48.560
handful of diagnoses. And that's, I think, a skill
that requires you to practice over time, right.
00:59:48.560 --> 00:59:53.520
So a part of me thinks, like, if I had this
tool where [it] can just automatically give me
00:59:53.520 --> 01:00:00.560
a note as a first year, then it takes away
from that learning experience, you know.
01:00:01.200 --> 01:00:06.560
Even during our first year throughout
school, we frequently get feedback from
01:00:07.200 --> 01:00:12.000
professors and doctors about these notes. And
it's a lot of feedback. [LAUGHTER] It's like,
01:00:12.000 --> 01:00:15.040
“I don't think you should have written that,”
“That should be in this section ” … you know,
01:00:15.040 --> 01:00:18.640
like a medical note or a SOAP note [Subjective,
Objective, Assessment, and Plan], where, you
01:00:18.640 --> 01:00:24.080
know, the subjective is, like, what the patient
tells you. Objective is what the physical findings
01:00:24.080 --> 01:00:28.960
are, and then your assessment of what's happening,
and then your plan. Like, it's very particular,
01:00:28.960 --> 01:00:34.000
and then I think medicine is so structured in a
way, that's kind of, like, how everyone does it,
01:00:34.000 --> 01:00:38.320
right. So kind of going back to the question,
I think it's a great tool, but I don't think
01:00:38.320 --> 01:00:41.760
it's appropriate for a medical student.
LEE: Yeah, it's so interesting to hear
01:00:41.760 --> 01:00:50.000
you say that. I was … one of our previous guests
is the head of R&D at Epic, Seth Hain. He said,
01:00:50.000 --> 01:00:56.880
“You know, Peter, doctors do a lot of
their thinking when they write the note.”
01:00:56.880 --> 01:01:03.680
And, of course, Epic is providing ambient, you
know, clinical notetaking automation. But he was
01:01:03.680 --> 01:01:08.480
urging caution because, you know, you're
saying, well, this is where you're learning
01:01:08.480 --> 01:01:14.400
a lot. But actually, it's also a point where, as
a doctor, you're thinking about the patient. And
01:01:16.080 --> 01:01:22.080
we do probably have to be careful
with how we automate parts of that.
01:01:22.080 --> 01:01:27.746
All right. So you're gearing up for Step 1
of the USMLE [United States Medical Licensing
01:01:27.746 --> 01:01:34.080
Examination]. That'll be a big multiple-choice
exam. Then Step 2 is similar: very, very focused
01:01:34.080 --> 01:01:39.760
on advanced clinical knowledge. And then Step
3, you know, is a little more interactive.
01:01:41.920 --> 01:01:50.080
And so one question that people have had
about AI is, you know, how do we regulate
01:01:50.080 --> 01:02:01.440
the use of AI in medicine? And one of the famous
papers that came out of both academia and industry
01:02:01.440 --> 01:02:07.920
was the concept that you might be able to treat
AI like a person and have it go through the
01:02:07.920 --> 01:02:15.680
same licensing. And this is something that
Carey, Zak, and I contemplated in our book.
01:02:16.880 --> 01:02:21.760
In the end, at the time we wrote the
book, I personally rejected the idea,
01:02:21.760 --> 01:02:29.680
but I think it's still alive. And so I’ve
wondered if you have any ... you know, first off,
01:02:29.680 --> 01:02:36.960
are you opinionated at all about, what should
the requirements be for the allowable use of AI
01:02:36.960 --> 01:02:41.520
in the kind of work that you're going to be doing?
CHEN: Yeah, I think it's a tough question because,
01:02:41.520 --> 01:02:47.200
like, where do you draw that line, right? If you
apply the human standards of it's passing exams,
01:02:47.200 --> 01:02:50.800
then yes, in theory, it could be
maybe a medical doctor, as well,
01:02:50.800 --> 01:02:55.120
right? It's more empathetic than medical
doctors, right? So where do you draw that line?
01:02:55.120 --> 01:03:00.000
I think, you know, part of me thinks
it's maybe it is that human aspect
01:03:00.000 --> 01:03:05.920
that patients like to connect with,
right. And maybe this really is just,
01:03:05.920 --> 01:03:12.400
like, these tools are just aids in helping, you
know, maybe load off some cognitive load, right.
01:03:12.400 --> 01:03:18.400
But
I think the other part of me, I'm thinking
about this is the next generation who are growing
01:03:18.400 --> 01:03:23.120
up with this technology, right. They're
interacting with applications all day.
01:03:23.120 --> 01:03:28.160
Maybe they're on their iPads. They're talking
to chatbots. They're using ChatGPT. This is,
01:03:28.160 --> 01:03:34.080
kind of, the environment they grew up with.
Does that mean they also have increased,
01:03:34.080 --> 01:03:40.080
like, trust in these tools that maybe our
generation or the generations above us don't
01:03:40.080 --> 01:03:44.480
have that value that human connection?
Would they value human connection less?
01:03:44.480 --> 01:03:48.240
You know, I think those are some troubling
thoughts that, you know, yes, at end of the day,
01:03:48.240 --> 01:03:53.040
maybe I'm not as smart as these tools, but I
can still provide that human comfort. But if,
01:03:53.040 --> 01:03:57.680
at the end of the day, the future generation
doesn't really care about that or they perfectly
01:03:57.680 --> 01:04:03.200
trust these tools because that's all they've
kind of known, then where do human doctors stand?
01:04:03.840 --> 01:04:10.240
I think part of that is, there would be certain
specialties where maybe the human connection is
01:04:10.240 --> 01:04:14.400
more important. The longitudinal aspect of
building that trust, I think is important.
01:04:14.400 --> 01:04:20.160
Family medicine is a great example. I think
hematology oncology with cancer treatment.
01:04:20.160 --> 01:04:25.440
Obviously, I think anyone's not going
to be thrilled to hear cancer diagnosis,
01:04:25.440 --> 01:04:29.920
but something tells me that seeing that on a
screen versus maybe a physician prompting you
01:04:29.920 --> 01:04:37.280
and telling you about that tells me that maybe
in those aspects, you know, the human nature, the
01:04:37.280 --> 01:04:46.080
human touch plays an important role there, too.
LEE: Yeah, you know, I think it strikes me that
01:04:46.080 --> 01:04:53.200
it's going to be your generation that really
is going to set the pattern probably for the
01:04:53.200 --> 01:05:02.560
next 50 years about how this goes. And it's
just so interesting because I think a lot
01:05:02.560 --> 01:05:07.120
will depend on your reactions to things.
So, for example, you know, one thing that
01:05:07.120 --> 01:05:12.160
is already starting to happen are
patients who are coming in armed,
01:05:12.160 --> 01:05:17.600
you know, with a differential [LAUGHS], you
know, that they've developed themselves with
01:05:17.600 --> 01:05:23.600
the help of ChatGPT. So let me ... you must
have thought about these things. So, in fact,
01:05:23.600 --> 01:05:29.280
has it happened in your clinical work already?
CHEN: Yeah, I've seen people come into the
01:05:29.280 --> 01:05:35.760
ED during my ED shift, like emergency
department, and they’ll be like, “Oh,
01:05:35.760 --> 01:05:40.800
I have neck pain and here are all the things
that, you know, Chat told me, ChatGPT told
01:05:40.800 --> 01:05:45.440
me. What do you think ... do I need? I
want this lab ordered, that lab ordered.”
01:05:45.440 --> 01:05:47.040
LEE: Right.
CHEN: And I think my
01:05:47.040 --> 01:05:52.720
initial reaction is, “Great. Maybe we should
do that.” But I think the other reaction is
01:05:52.720 --> 01:06:00.960
understanding that not everyone has the clinical
background of understanding what's most important,
01:06:00.960 --> 01:06:09.200
what do we need to absolutely rule out, right?
So, I think in some regards, I would think that
01:06:09.200 --> 01:06:11.990
maybe ChatGPT errs on the side of caution, ...
LEE: Yes.
01:06:11.990 --> 01:06:16.000
CHEN: ... giving maybe patients more
extreme examples of what this could be
01:06:16.000 --> 01:06:22.456
just to make sure that it's, in a way, is
not missing any red flags as well, right.
01:06:22.456 --> 01:06:26.240
LEE: Right. Yeah.
CHEN: But I think a lot of this is … what
01:06:26.240 --> 01:06:30.720
we've been learning is it's all about shared
decision making with the patient, right. Being
01:06:30.720 --> 01:06:36.880
able to acknowledge like, “Yeah, [in] that list,
most of the stuff is very plausible, but maybe
01:06:36.880 --> 01:06:43.440
you didn't think about this one symptom you have.”
So I think part of it, maybe it's a sidebar here,
01:06:43.440 --> 01:06:48.320
is the idea of prompting, right. You know,
they've always talked about all these, you know,
01:06:48.320 --> 01:06:54.080
prompt engineers, you know, how well can you,
like, give it context to answer your question?
01:06:54.080 --> 01:06:55.120
LEE: Yeah.
CHEN: So I think being
01:06:55.120 --> 01:07:00.480
able to give these models the correct information
and the relevant information and keyword relevant,
01:07:00.480 --> 01:07:05.840
because relevant is, I guess, where your clinical
expertise comes in. Like, what do you give the
01:07:05.840 --> 01:07:10.960
model, what do you not give? So I think that
difference between a medical provider versus
01:07:10.960 --> 01:07:16.240
maybe your patients is ultimately the difference.
LEE: Let me press on that a little bit more
01:07:16.240 --> 01:07:23.440
because you brought up the issue of trust,
and trust is so essential for patients to
01:07:23.440 --> 01:07:31.200
feel good about their medical care.
And I can imagine you're a medical
01:07:31.200 --> 01:07:36.560
student seeing a patient for the first time.
So you don't have a trust relationship with
01:07:36.560 --> 01:07:43.200
that patient. And the patient comes in
maybe trusting ChatGPT more than you.
01:07:43.200 --> 01:07:47.920
CHEN: Very valid. No. I mean, I
get that a lot, surprisingly, you
01:07:47.920 --> 01:07:51.280
know. [LAUGHTER] Sometimes [they’re] like, “Oh, I
don't want to see the medical
student,” because we
01:07:51.280 --> 01:07:55.520
always give the patient an option, right. Like,
it's their time, whether it's a clinic visit.
01:07:56.240 --> 01:08:01.360
But yeah, those patients, I think it's
perfectly reasonable. If I heard a
01:08:01.360 --> 01:08:05.200
second-year medical student was going to be
part of my care team, taking that history,
01:08:05.200 --> 01:08:09.840
I'd be maybe a little bit concerned, too.
Like, are they asking all the right questions?
01:08:09.840 --> 01:08:15.120
Are they relaying that information back
to their attending physician correctly?
01:08:15.840 --> 01:08:22.160
So I think a lot of it is, at least from a medical
student perspective, is framing it so the patient
01:08:22.160 --> 01:08:29.840
understands that this is a learning opportunity
for the students. And something I do a lot is tell
01:08:29.840 --> 01:08:34.160
them like, “Hey, like, you know, at the end
of the day, there is someone double-checking
01:08:34.160 --> 01:08:35.360
all my work.”
LEE: Yeah.
01:08:35.360 --> 01:08:39.600
CHEN: But for those that come in with
a list, I sometimes sit down with them,
01:08:39.600 --> 01:08:44.720
and we'll have a discussion, honestly.
I’ll be like, “I don't think you have
01:08:44.720 --> 01:08:50.320
meningitis because you're not having a fever.
Some of the physical exam maneuvers we did were
01:08:50.320 --> 01:08:54.960
also negative. So I don't think you have
anything to worry about that,” you know.
01:08:54.960 --> 01:09:00.160
So I think it's having that very candid
conversation with the patient that helps build
01:09:00.160 --> 01:09:04.160
that initial trust. Telling them like, “Hey … ”
LEE: It's impressive to hear how even keeled you
01:09:04.160 --> 01:09:09.200
are about this. You know, I think, of course, and
you're being very humble saying, well, you know,
01:09:09.200 --> 01:09:13.440
as a second-year medical student, of course,
someone might not, you know, have complete
01:09:13.440 --> 01:09:21.200
trust. But I think that we will be entering
into a world where no doctor is going to be,
01:09:21.200 --> 01:09:28.560
no matter how experienced or how skilled,
is going to be immune from this issue.
01:09:28.560 --> 01:09:32.960
So we're starting to run toward the end
of our time together. And I like to end
01:09:32.960 --> 01:09:41.440
with one or two more provocative questions.
And so let me start with this one. Undoubtedly,
01:09:41.440 --> 01:09:46.160
I mean, you're close enough to tech
and digital stuff, digital health,
01:09:46.160 --> 01:09:52.160
that you're undoubtedly familiar
with famous predictions, you know,
01:09:52.160 --> 01:10:01.760
by Turing and Nobel laureates that someday certain
medical specialties, most notably radiology, would
01:10:01.760 --> 01:10:10.560
be completely supplanted by machines. And more
recently, there have been predictions by others,
01:10:10.560 -->
01:10:16.720
like, you know, Elon Musk, that maybe even some
types of surgery would be replaced by machines.
01:10:16.720 --> 01:10:22.560
What do you think? Do you have an opinion?
CHEN: I think replace is a strong term,
01:10:22.560 --> 01:10:29.680
right. To say that doctors are completely
obsolete, I think, is unlikely.
01:10:29.680 --> 01:10:35.680
If anything, I think there might be a shift
maybe in what it means to be a doctor, right.
01:10:36.240 --> 01:10:41.600
Undoubtedly, maybe the demands of radiologists
are going to go down because maybe more of the
01:10:41.600 --> 01:10:45.360
simple things can truly be automated,
right. And you just have a supervising
01:10:45.360 --> 01:10:51.920
radiologist whose output is maybe 10 times
as maybe 10 single radiologists, right.
01:10:51.920 --> 01:10:56.560
So I definitely see a future where the
demand of certain specialties might go down.
01:10:56.560 --> 01:11:00.400
And I think when I talk about a shift
of what it means to be a physician,
01:11:00.400 --> 01:11:05.680
maybe it's not so much diagnostic anymore,
right, if these models get so good at, like,
01:11:05.680 --> 01:11:11.440
just taking in large amounts of information,
but maybe it pivots to being really good at
01:11:11.440 --> 01:11:16.880
understanding the limitations of these models and
knowing when to intervene is what it means to be
01:11:16.880 --> 01:11:23.920
the kind of the next generation of physicians.
I think in terms of surgery, yeah, I think it's
01:11:23.920 --> 01:11:29.920
a concern, but maybe not in the next 50 years.
Like those Da Vinci robots are great. I think out
01:11:29.920 --> 01:11:36.880
of Mayo Clinic, they were demoing some videos of
these robots leveraging computer vision to, like,
01:11:36.880 --> 01:11:40.880
close portholes, like laparoscopic scars. And
that's something I do in the OR [operating room],
01:11:40.880 --> 01:11:45.600
right. And we're at the same level at this
point. [LAUGHTER] So at that point, maybe.
01:11:45.600 --> 01:11:49.360
But I think robotics still has to
address the understanding of like,
01:11:49.360 --> 01:11:54.400
what if something goes wrong, right? Who's
responsible? And I don't see a future where
01:11:54.400 --> 01:12:00.480
a robot is able to react to these, you know,
dangerous situations when maybe something
01:12:00.480 --> 01:12:07.520
goes wrong. You still have to have a surgeon on
board to, kind of, take over. So in that regard,
01:12:07.520 --> 01:12:16.640
that's kind of where I see maybe the future going.
LEE: So last question. You know, when you are
01:12:16.640 --> 01:12:26.640
thinking about the division of time, one of the
themes that we've seen in the previous guests is
01:12:26.640 --> 01:12:35.760
more and more doctors are doing more technology
work, like writing code and so on. And more
01:12:35.760 --> 01:12:46.080
and more technologists are thinking deeply and
getting educated in clinical and preclinical work.
01:12:46.080 --> 01:12:54.320
So for you, let's look ahead 10 years. What
do you see your division of labor to be? Or,
01:12:54.320 --> 01:12:59.440
you know, how would you … what would you tell
your mom then about how you spend a typical day?
01:12:59.440 --> 01:13:05.520
CHEN: Yeah, I mean, I think for me, technology
is something I definitely want to be involved
01:13:05.520 --> 01:13:11.280
in in my line of work, whether it's, you
know, AI work, whether it's improving
01:13:11.280 --> 01:13:17.600
quality of healthcare through technology.
My perfect division would be maybe still
01:13:17.600 --> 01:13:22.800
being able to see patients but also balancing
some maybe more of these higher-level kind
01:13:22.800 --> 01:13:26.920
of larger projects. But I think having
that division would be something nice.
01:13:26.920 --> 01:13:34.480
LEE: Yeah, well, I think you would be great
just from the little bit I know about you. And,
01:13:34.480 --> 01:13:39.840
Daniel, it's been really great chatting with
you. I wish you the best of luck, you know,
01:13:39.840 --> 01:13:46.160
with your upcoming exams and getting past
this year two of your medical studies. And
01:13:47.760 --> 01:13:50.314
perhaps someday I'll be your patient.
[TRANSITION MUSIC]
01:13:50.314 --> 01:13:55.320
CHEN: Thank you so much.
LEE:
01:14:00.480 --> 01:14:05.600
You know, one of the lucky things about my job is
that I pretty regularly get to talk to students
01:14:05.600 --> 01:14:12.240
at all levels, spanning high school to graduate
school. And when I get to talk especially to med
01:14:12.240 --> 01:14:17.360
students, I'm always impressed with their
intelligence, just how serious they are,
01:14:17.360 --> 01:14:23.600
and their high energy levels. Daniel is
absolutely a perfect example of all that.
01:14:23.600 --> 01:14:29.520
Now, it comes across as trite to say that the
older generation is less adept at technology
01:14:29.520 --> 01:14:36.160
adoption than younger people. But actually,
there probably is a lot of truth to that. And
01:14:36.160 --> 01:14:40.880
in the conversation with Daniel, I think he
was actually being pretty diplomatic but also
01:14:40.880 --> 01:14:48.160
clear that he and his fellow med students don't
necessarily expect the professors in their med
01:14:48.160 --> 01:14:53.120
school to understand AI as well as they do.
There's no doubt in my mind that medical
01:14:53.120 --> 01:14:57.680
education will have to evolve a lot to
help prepare doctors and nurses for an AI
01:14:57.680 --> 01:15:04.240
future. But where will this evolution come from?
As I reflect on my conversations with Morgan and
01:15:04.240 --> 01:15:11.360
Daniel, I start to think that it's most likely
to come from the students themselves. And when
01:15:11.360 --> 01:15:17.520
you meet people like Morgan and Daniel, it's
impossible to not be incredibly optimistic about
01:15:17.520 --> 01:15:19.920
the next generation of clinicians.
[THEME MUSIC]
01:15:19.920 --> 01:15:33.920
Another big thank-you to Morgan and Daniel for
taking time to share their experiences with us.
01:15:33.920 --> 01:15:39.440
And to our listeners, thank you for joining
us. We have just a couple of episodes left,
01:15:39.440 --> 01:15:44.480
one on AI’s impact on the operation of public
health departments and healthcare systems and
01:15:44.480 --> 01:15:48.960
another coauthor roundtable. We
hope you'll continue to tune in.
01:15:48.960 --> 01:16:00.155
Until next time.
[MUSIC FADES]