TRANSCRIPT 🔗
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Skyler: Welcome to another episode of Laying the
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Foundation. Welcome everybody to another episode
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of the Laying the Foundation podcast. My name is
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Skyler, and joining me today is Dan Levi from over
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in our Cedar Falls office. Dan, welcome to the
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show.
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Dan Levi: Thank you very much. Appreciate it.
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Skyler: Absolutely. It's always good to have you. We had
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you once before and, it's good to have you again.
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So now today we're going to be talking about
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design, within child care. and one thing that I
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did want to kick things off with. I know you sent
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me a sort of an outline of the key points you want
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to discuss, but I do want to clarify because I
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know I've goofed this up. Difference between
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daycare versus childcare. Because I know you've
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emphasized that a couple of times with me. That
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got to use the right terminology here. So you give
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me the kind of rundown in our audience. The
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rundown, what we mean when we're talking childcare
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versus daycare.
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Dan Levi: Yes. So childcare is early education for children.
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Daycare could be for anyone. For example, if you
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have a respite program for adults, people with
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intellectual disabilities, any kind of a setting
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where you might have adults. Also. Childcare is
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for children. Daycare is for anybody in the
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gambit, right from children all and adults, as
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well. So care. Childcare is the correct term.
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Skyler: Got it. Because daycare could be.
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Dan Levi: It's too broad. It's too broad.
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Skyler: Daycare is really focusing in on what we've done.
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Dan Levi: Daycare projects on the nonprofit where we had
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daycare that was for adults with people with
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intellectual disabilities. and we are talking
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about childcare. So when we say childcare, we're
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talking about usually six weeks is the earliest
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you'll see kids in a setting
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all the way up
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through, a school age program which could include
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usually no more than 12 year olds.
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Skyler: Gotcha. okay.
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Dan Levi: Well, cool.
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Skyler: All right, so we've got that established, which I
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think is really important right at the get go. So
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for those out there listening, big difference
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there between the terms daycare and childcare.
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We're talking about childcare today and the
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importance of design within childcare and how we
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can sort of enhance or better child care from a
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design standpoint. So lots of things to get into
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here. I know you kind of clarified there were like
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two key sort of overarching concepts that we're
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going to go with here as far as when we kind of
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integrate design with child care. What are those
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two like kind of key key areas?
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Dan Levi: So the two biggest hurdles in or challenges in the
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child care industry are affordability and
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availability. Gotcha. So there recently was a lot
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of grant money out for trying to solve the
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availability problem. So we have was, we're the
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beneficiary of a lot of this grant money and have
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had a dozen or so childcare built in in the last
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three or four years. Those monies are now being
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shifted more towards affordability. it was great.
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We have bricks and mortar. We need more spaces.
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How do we get kids in childcare? What the state
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has finally started to listen to is it's a two
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pronged, approach to solve the childcare crisis,
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in our state or across, we should say the country.
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And that now they're starting to do spend a little
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bit more of those dollars on the affordability
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side, helping with operational expenses. There's
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certain programs that are being in place. If
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you're a childcare worker, for example, you
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automatically qualify, for assistance, to get your
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own child in
a childcare. Regardless of your
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income, your family income, you're still gonna
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qualify. They're doing things like that. maybe
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some tuition reimbursement opportunities. Those
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are pretty thin. but there are some programs out
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there. So, so when it comes to design, we'll get
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into this is availability. We're clearly solving
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with just designing new facilities either for a
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new facility, excuse me, or expansion.
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Skyler: Right.
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Dan Levi: That's pretty obvious. The affordability side is
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different. And m, we're going to take a much
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deeper dive into that, into how design can help
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with affordability of those programs.
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Skyler: Absolutely. And I think kind of to kick things off
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with that, we got to talk budget. What is kind of
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the typical budget within a child care facility
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look like and how are we kind of since
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affordability is so important, how are we kind of
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narrowing in how we're doing our design work to
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make something that's affordable?
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Dan Levi: So first and foremost we want to talk about how a
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childcare is run. And the key to designing great
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buildings is always in that. And everybody will
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tell you that it's in the pre design phase. It's,
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it's, it's extracting information from our client
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to understand what are their challenges, what are
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their opportunities, what are their desires, and
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what are their needs. So when we talk about
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childcare in particular, which is different from
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any other industry that we've ever worked in, any
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of your client type, they're usually nonprofit.
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And when we say nonprofit, we want to talk about
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that in two terms. One, they're nonprofit from a
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legal standpoint. They don't pay property tax.
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They don't pay, tax on profit over expense
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revenue. Excuse me, Revenue over expense being
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profit. That money has to go back into the
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business. You can use some of it, as bonuses, but
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it's typically going back into the business. The
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other reason they're nonprofit is because we need
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to use the term in the sense of they don't make
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money.
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Skyler: Right.
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Dan Levi: This is not something typically you're going to
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say, hey, we're going to start a side business, of
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a child care. You are not going into child care to
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make money. It is really, really tough. Which
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leads to one of our two points about the pre
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design. One is determining what is the real need
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and what we will typically do. When I say we, I
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meant our team along with a consultant that we use
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who has decades of experience in childcare. We'll
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talk about a community survey. What does it mean?
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What are the actual needs? Rather than just
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relying on the client to say anecdotally hearing
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we need, we need room for babies, we need room for
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5 year olds. We actually go out of the community
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and do a survey. And so we survey, things like how
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far away do you drive to get to your childcare?
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What are you paying? We go research what
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competition is paying staff as well as what are
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they charging. So we understand what the market
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really is and we are regularly m surprised. You go
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into different markets and we're being told it's
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babies is the need. And actually it turns out it's
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three year olds after school program. Ah. Or
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sometimes we think, oh, we've got this huge
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laundry list, of weights for childcare or for
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after school program. When we did a survey, it
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actually said people were good in the community,
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they're looking for infant care. And so using
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that, using that data as a means to design so that
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we're not designed in the sense of what does the
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building look like aesthetically? What is the
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building shape like, how many rooms are there, how
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big are the rooms, what are the age groups that
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we're serving, thinking about the demographics of,
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of the customers. I use that in quotes in the, in
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the space being our children. So that survey can
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help that the other piece, to understanding in
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that pre design is a pro forma. If you don't know
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what pro forma is. A pro forma is the dollars and
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cents, the money of the operation, how much
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revenue, how much expense, what are the expenses.
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And so one thing we have gotten into over the
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years, very organically is helping people
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understand they know how to run a child care, but
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they don't know where their dollars are going.
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They don't know how much to charge. They don't
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know why they're paying staff this, they don't see
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that they're spending too much money in certain
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areas. And through the experience of working with
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our consultant and doing many of these, that we
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now have a template that we use that is a very
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robust tool that is proprietary information that
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CMBA now owns with, the acquisition of our firm
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here in Cedar Falls. And we use it to help design,
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to lay out the parameters of what it's going to
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take and why. We design rooms the size that they
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are and space them the way we do. And whether we
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include a full kitchen or a serving kitchen for
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catering, whether we have a multipurpose room or
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we don't. And all of the decisions that go around
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that it comes from that pro forma that tells us we
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can build. Build exactly what you wanted, Mr. And
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Mrs. owner. We think it's going to lose you money
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because you've got too many of this kid and not
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enough of this or this space is too big. And so we
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can show them in dollars and cents what the
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implications of the program does to the bottom
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line. It is imperative because the biggest
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business challenge of child care is 70% to 75% of
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all the money spent is wages.
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Skyler: Right. That makes sense.
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Dan Levi: Right?
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Skyler: Yeah.
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Dan Levi: You've got another 10% to 15% is food. Okay. So
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there's nutritional requirements. Everything is.
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You know, any center which is anything more than
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eight kids is licensed by state of Iowa. And
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there's nutritional requirements.
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Skyler: Absolutely. I mean, you're going to have those
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kids there for however many hours a day you've got
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to feed them.
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Dan Levi: Right. And so there's minimum nutritional
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requirements, not unlike a school. and so how are
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we going to administer that? So you look at those
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costs, and typically child care centers have a
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single revenue stream, and that's the fees that we
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charge our stakeholders. Mom, dad, grandma,
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grandpa. That's the only source of income they
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have, unless they do some cute little fundraisers.
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Some are more robust, but most of them are pretty
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thin. So when we look at those fees and we look at
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what we're paying, and we look at the industry, at
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least, let's say, subject just to Iowa. It is a
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daunting task to come up with a pro forma that
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runs in the black. And if you know your
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financials, black means you have revenue over
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expense. In the red Means you have expense over
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revenue. It's not a good place to live. And so we
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have been hired for example to look at, to help
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childcare. And all we've done is a pro forma. We
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did no architectural work. We just did the pro
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forma to keep them from closing. And we gave them
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some decisions, said you have to make some hard
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choices. Here's decisions you have to make. You
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decide how you want this to run, but the decisions
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you make are
going to affect whether you even keep
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your doors open. So we've been hired to help to do
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that. Armed with that kind of knowledge, then we
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can design physically, architecturally designed a
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space plan and then eventually the exterior of a
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childcare center that is going to have to run
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lean. And when we mean lean, I mean we're talking
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about less than a percentage, revenue over expense
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sometimes.
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Skyler: Wow.
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Dan Levi: very tough business. Very, very tough businesses.
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And so when you understand how a business works
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from a dollars and cents standpoint and then
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operationally how a teacher works the classroom,
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how the director helps the teachers in the
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classroom, how a floater helps in those areas, you
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understand their day to day operation better so
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you can space plan better. And the better we do on
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the space plan in that organization, the more apt
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they are to be a more efficient run center. From a
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cost standpoint, quality of care is always
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paramount. Right? That's always, that's always
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top. But when I say stuff like that, here's an
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example. For the last several, probably five or
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six years now, we've been designing space planning
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with toilet rooms in the classroom. And the reason
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we do that, rather than gang toilet in one spot,
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if we're building new, minimal cost to separate
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your toilets because I got to have sinks in every
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room by state, state administrative code anyway.
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So I'm already got plumbing there. So now I'm
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gonna run a 3 inch line instead of a 2 inch line.
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Cause I'm picking up toilets instead of just a
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sink. So there's minimal cost there. But now when
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teacher has to take one, student number one needs
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to go potty. If the teacher leaves the room
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because the child's not going to go to the toilet
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by themselves. Teacher leaves the room, you're now
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out of ratio. Student teacher ratio is state law.
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Every state that we work in at least has a student
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teacher ratio of how many students to per teacher
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you can have being supervised at all times. So if
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one student leaves, I'm out of ratio. If the
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teacher goes with the student, I'm not going to
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send that student down the hall by themselves. So
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now if I have a room it is one to seven. Two
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teachers, 14 kids. One kid leaves, teacher leaves.
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Now I've got one to 13 left in the room, I'm out
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of ratio. So then what they, what centers will do
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is they will have runners. Part timers, might be
275
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high school kids part time, staff nonetheless
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comes in and will take the kid, run the kid down
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to the toilet and back. Teachers stay in the
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classroom, we're in ratio, everybody's happy. But
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now I have to have runners. Now I'm increasing
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staff costs because I've got to have runners for
281
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that purpose. If I leave the toilets in the
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classroom, then the teacher, if there are children
283
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under the age of five, we will just build the
284
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toilets with just a Dewall. Right. 42 inch teacher
285
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stands up, teacher can see that area. They're in
286
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compliance that they can see. You don't do
287
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corners. Teachers have to be able to see the floor
288
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at all times. So now they can see student number
289
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one using the toilet and still be in the room,
290
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still see everybody else that's going on.
291
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Otherwise you have to divide your room in half. If
292
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that's a two teacher room, half your team needs to
293
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go or half your students need to go to the toilet
294
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together. And we're all going to do it at the same
295
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time. If you want to deal with that, you can. It's
296
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just inconvenience and kids get a little ornery
297
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and they may not do that and then you're always
298
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going to have a potty break. It becomes a
bit
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much. So, we put toilets in classrooms so that we
300
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can reduce our ancillary staff and I can stick to
301
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just a director and in ratio staff. That in ratio
302
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means staff that is in the classroom watching the
303
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children so they're part of that student teacher
304
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ratio. we want to reduce as much as possible the
305
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non ratio staff. Right, bloggers, those are non
306
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ratio staff. So we can design, make space planning
307
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decisions that reduce staffing overall. That is
308
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paramount. With 70 to 75% of your operational cost
309
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is staff.
310
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Skyler: Absolutely, yeah. I mean I honestly, lean is the
311
00:14:11,280 --> 00:14:13,240
best way to put it. Right. We're cutting off all
312
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the fat, we're trimming all the fat. Anything
313
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unnecessary and we are making everything
314
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efficient. And the beauty of it is you don't have
315
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to necessarily cut quality in order to make that
316
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efficiency either.
317
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Dan Levi: No, we're not going to have grandiose lobbies and
318
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say, right, you know, it's still, you know, it's
319
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still quality carpet drywall. Right. It's, it's,
320
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you know, we're not, we're not reinventing the
321
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wheel from, from a construction standpoint, but
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we're, you know, we're double loaded corridors.
323
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We're being very efficient with our square
324
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footage. The other piece is, not in rooms that
325
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have cribs. All the other rooms, 35 square feet
326
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per student.
327
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Skyler: Got it.
328
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Dan Levi: In a clear floor area. Not the wall thickness, not
329
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the toilets, not the closets, not the casework.
330
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Clear floor area, 35. We typically design
331
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somewhere between that 35 and 40 number. It gets a
332
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little tight. Right. At 35 you want a little elbow
333
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room. But the bigger those rooms are, the more
334
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costly they are.
335
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Skyler: Right.
336
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Dan Levi: So if my room for example, is, we go back to those
337
00:15:12,710 --> 00:15:16,520
14, the example of a room with 14 kids in it, that
338
00:15:16,520 --> 00:15:20,320
means I need 490 square feet of clear floor area.
339
00:15:20,400 --> 00:15:24,030
If I design that room at 600 square feet, I am
340
00:15:24,030 --> 00:15:26,430
spending a couple of hundred dollars a square foot
341
00:15:26,830 --> 00:15:29,590
beyond the absolute minimum. And I'm not saying we
342
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like to live in the minimums. We want to be
343
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somewhere a little roomier than that. But we can't
344
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be extravagant with our square footage because it
345
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costs so much money because I still have all those
346
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other areas. Kitchen, toilets, hallway, I mean all
347
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that stuff. So, some of the most efficient spaces
348
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that we have designed have been in that. While the
349
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clear floor area is 3,5 square feet per student,
350
00:15:54,380 --> 00:15:58,380
the total building gets somewhere in that 77 to 80
351
00:15:58,540 --> 00:16:00,700
square feet because of all those things we talked
352
00:16:00,700 --> 00:16:04,650
about. Admin space, hallway, mechanical rooms,
353
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kitchen, main vestibule, all those other spaces,
354
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closets, casework, there's so much other stuff
355
00:16:10,840 --> 00:16:13,320
that goes into it. You can't just say, well, we
356
00:16:13,320 --> 00:16:15,440
know the ratio is 35, it's 30. No, it's clear
357
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floor area. So it's, you've got to be clear. So
358
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you end up having a lot more, you know, more than
359
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double that, sometimes triple that, depending on
360
00:16:22,250 --> 00:16:24,210
if they want a dedicated multi purpose room.
361
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Skyler: Right.
362
00:16:24,850 --> 00:16:27,450
Dan Levi: Which, which is expensive space. Depending on what
363
00:16:27,450 --> 00:16:30,730
they charge, maybe you can afford that. But it's,
364
00:16:30,730 --> 00:16:33,730
it's really tough to get too extravagant on space.
365
00:16:34,290 --> 00:16:36,930
Skyler: Right, right. That's. Wow, that's incredible. I
366
00:16:36,930 --> 00:16:39,010
mean if for anyone out there that's thinking like
367
00:16:39,010 --> 00:16:41,730
that, child care spaces, it's like, well, it's
368
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just a bunch of kids. You throw them in a room,
369
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they give them some toys. Absolutely not.
370
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Absolutely not. And you know, as you've mentioned
371
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already, there's a Lot of state regulation that
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00:16:49,640 --> 00:16:51,880
goes on behind the scenes that you have to be able
373
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to comply with.
374
00:16:53,120 --> 00:16:55,800
Dan Levi: State administrative code is thick. there's a lot
375
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of rules, not just from the design side, but from
376
00:16:57,600 --> 00:17:00,320
operations and the teachers and the facilities.
377
00:17:00,320 --> 00:17:02,440
They complain about a lot. All of these rules are
378
00:17:02,440 --> 00:17:06,000
set up to safeguard children, to provide minimum
379
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standards for the safety of our most vulnerable
380
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population. So in a sense, it's not dissimilar
381
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from K12, but in another sense it is. It is
382
00:17:14,130 --> 00:17:16,490
significantly different than Cake 12. When we
383
00:17:16,490 --> 00:17:18,610
start thinking about room sizes, we're not doing
384
00:17:18,610 --> 00:17:20,770
it because we're just trying to be just efficient
385
00:17:20,770 --> 00:17:23,450
in general. We have very specific reasons why we
386
00:17:23,450 --> 00:17:25,450
want to be as efficient as possible, because we're
387
00:17:25,450 --> 00:17:27,610
not funding this with tax dollars. All of these
388
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child care centers we're talking about are
389
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privately funded.
390
00:17:29,930 --> 00:17:30,290
Skyler: Right.
391
00:17:30,290 --> 00:17:32,370
Dan Levi: Like, there may be some grant money, but again,
392
00:17:32,370 --> 00:17:34,530
those wells have all dried up and we're talking
393
00:17:34,530 --> 00:17:36,530
about raising these dollars. And when we run pro
394
00:17:36,530 --> 00:17:39,050
formas, we run our pro forma based on an
395
00:17:39,050 --> 00:17:43,190
operational expense. We do not include rent factor
396
00:17:43,190 --> 00:17:46,230
or debt service. We run that so that we think
397
00:17:46,230 --> 00:17:49,510
month to month, year to year, how much revenue
398
00:17:49,510 --> 00:17:54,150
over expense does the entity have and that they
399
00:17:54,150 --> 00:17:58,590
should bank on how much of that can they afford to
400
00:17:58,590 --> 00:18:01,050
use for debt service? If, they're clearing 10
401
00:18:01,050 --> 00:18:04,290
grand a year and they only feel comfortable
402
00:18:04,290 --> 00:18:07,860
spending 5,000 a year on debt service, that
403
00:18:07,860 --> 00:18:10,110
doesn't go very far. that tells you that you
404
00:18:10,110 --> 00:18:13,950
better have your capital fully funded before you
405
00:18:13,950 --> 00:18:16,830
start construction. Absolutely. And that's why you
406
00:18:16,830 --> 00:18:19,350
see projects get started early with design, and
407
00:18:19,350 --> 00:18:21,510
then they sit because they've got a fundraise,
408
00:18:21,510 --> 00:18:25,310
because they don't have the margin to cover debt
409
00:18:25,310 --> 00:18:25,590
service.
410
00:18:25,990 --> 00:18:28,390
Skyler: Absolutely. No, that makes a lot of sense. I know.
411
00:18:28,390 --> 00:18:31,030
We've talked
about it, too. In the past, you had
412
00:18:31,030 --> 00:18:33,870
the Cedar Valley Kids project, and that was put on
413
00:18:34,180 --> 00:18:36,780
hold for a couple of different times before the
414
00:18:36,780 --> 00:18:38,660
money was kind of coming in and, and getting
415
00:18:38,660 --> 00:18:39,140
funded.
416
00:18:39,140 --> 00:18:40,660
Dan Levi: Really. I mean, honestly, what happens? The
417
00:18:40,660 --> 00:18:43,060
project failed, right? Looked at pro formas, we
418
00:18:43,060 --> 00:18:45,500
looked at funding sources. It literally, I'd say
419
00:18:45,500 --> 00:18:47,620
that was to be a better description is it failed.
420
00:18:47,780 --> 00:18:48,180
Skyler: Right?
421
00:18:48,180 --> 00:18:51,620
Dan Levi: It reconstituted itself with a new opportunity. We
422
00:18:51,620 --> 00:18:53,940
ran that scenario. It failed again. We
423
00:18:53,940 --> 00:18:56,820
reconstituted new partners, new opportunities,
424
00:18:56,980 --> 00:18:59,740
free land cooperation with the city and a private
425
00:18:59,740 --> 00:19:03,310
developer out of peer generosity, Big, grant
426
00:19:03,310 --> 00:19:06,740
through UnityPoint, and their generosity to help,
427
00:19:06,750 --> 00:19:09,390
facilitate a business grant, and then their
428
00:19:09,390 --> 00:19:12,150
participation in it. It reconstituted itself with
429
00:19:12,150 --> 00:19:14,750
those opportunities, and then that's how it got
430
00:19:14,750 --> 00:19:17,030
built. We Just had to be creative and had to be
431
00:19:17,030 --> 00:19:18,830
patient. It took years to put that project
432
00:19:18,830 --> 00:19:21,950
together before we even started full design work.
433
00:19:22,110 --> 00:19:24,350
Skyler: Right. And if anything, that really speaks to the
434
00:19:24,350 --> 00:19:27,500
fact of how much it takes to make these child care
435
00:19:27,500 --> 00:19:30,020
centers work. I mean, you guys are working on
436
00:19:30,020 --> 00:19:32,900
such. They're working on such narrow margins. It
437
00:19:32,900 --> 00:19:35,660
takes a lot to come together to make it actually
438
00:19:35,820 --> 00:19:38,420
successful and actually happen. Which is crazy to
439
00:19:38,420 --> 00:19:39,820
think about. So crazy to think about.
440
00:19:50,540 --> 00:19:53,540
Dan Levi: It. Is that revenue side or. Excuse me, that wages
441
00:19:53,540 --> 00:19:54,540
side is really tough.
442
00:19:55,180 --> 00:19:55,500
Skyler: Yeah.
443
00:19:55,820 --> 00:19:59,060
Dan Levi: And it varies wildly. we were working in Boyden.
444
00:19:59,060 --> 00:20:01,340
That's up my Sioux City. Not quite all the way
445
00:20:01,340 --> 00:20:02,820
there, but it's a long way up there from.
446
00:20:03,300 --> 00:20:04,140
Skyler: Yeah for you guys.
447
00:20:04,140 --> 00:20:06,860
Dan Levi: We're working in Boyden and we did a pro forma for
448
00:20:06,860 --> 00:20:10,180
them and some design work for them on a building
449
00:20:10,180 --> 00:20:12,700
and actually two different buildings and they're
450
00:20:12,700 --> 00:20:16,260
charging, we start with infants typically and they
451
00:20:16,260 --> 00:20:19,220
usually charge by the week. And as most people
452
00:20:19,220 --> 00:20:22,260
with young, with very young people would know, and
453
00:20:22,260 --> 00:20:27,100
they might charge 175, $180 a week for an infant.
454
00:20:27,900 --> 00:20:30,140
That's going to be typically about 45 hours a week
455
00:20:31,100 --> 00:20:33,700
and then that. But that ranges all the way to
456
00:20:33,700 --> 00:20:35,740
downtown Cedar Rapids. We're working with a client
457
00:20:35,740 --> 00:20:38,620
down there that's charging 285 a week.
458
00:20:38,940 --> 00:20:40,940
Skyler: Wow, that's a pretty big difference.
459
00:20:41,260 --> 00:20:45,660
Dan Levi: It is small town versus large town. We'll say for
460
00:20:45,660 --> 00:20:48,780
Iowa. Large town and downtown, where everything is
461
00:20:48,780 --> 00:20:50,460
expensive. Right. Everything's dense, everything's
462
00:20:50,460 --> 00:20:55,110
tight. But it speaks to the range of variability
463
00:20:55,590 --> 00:21:00,590
on your income side. On that wage side. We have
464
00:21:00,590 --> 00:21:04,550
areas like boydton, they're paying $12 an hour for
465
00:21:04,550 --> 00:21:08,910
staff. 13 if you're a lead teacher, maybe you're
466
00:21:08,910 --> 00:21:13,830
into the 20, $25 an hour if you are the director.
467
00:21:14,390 --> 00:21:14,790
Skyler: Right.
468
00:21:15,350 --> 00:21:18,310
Dan Levi: And then you go to our other extreme case, you're
469
00:21:18,310 --> 00:21:23,100
in the 16, 7, you know, 15, $16 for staff and your
470
00:21:23,100 --> 00:21:25,820
director might be more like 30, $35 an hour.
471
00:21:25,820 --> 00:21:26,500
Skyler: Yeah, yeah.
472
00:21:27,140 --> 00:21:29,740
Dan Levi: But think about that in terms of the lead teacher,
473
00:21:29,740 --> 00:21:33,850
the teacher in charge of the classroom for the two
474
00:21:33,850 --> 00:21:37,540
year olds. is making anywhere from 14 to $16 an
475
00:21:37,540 --> 00:21:41,940
hour and almost always no benefits. Benefits are
476
00:21:42,100 --> 00:21:45,340
extremely rare in the industry. Outside of the
477
00:21:45,340 --> 00:21:49,920
director, they simply can't afford benefits. So
478
00:21:49,920 --> 00:21:51,560
when we talk about benefits, it's usually just
479
00:21:51,560 --> 00:21:54,010
medical. Usually there's no paid time off. they're
480
00:21:54,010 --> 00:21:56,370
not salary, they're almost everyone's hourly. And
481
00:21:56,370 --> 00:21:57,650
if you're there, you get paid and if you're not,
482
00:21:57,650 --> 00:22:01,090
you don't Right. So other industries, unlike our
483
00:22:01,090 --> 00:22:04,810
industry, benefits are really unusual. It's a
484
00:22:04,810 --> 00:22:06,770
really tough business. You have to find unicorns
485
00:22:06,770 --> 00:22:09,810
that just love kids and can afford to live on
486
00:22:09,810 --> 00:22:11,950
those kind of salaries with no benefits. No. No
487
00:22:11,950 --> 00:22:14,830
paid time off. Yeah, it's really. And we're. And
488
00:22:14,830 --> 00:22:17,030
no. And that's the group, that's a group of
489
00:22:17,030 --> 00:22:19,840
individuals, that we're trying to hire again, that
490
00:22:19,840 --> 00:22:25,520
are all day educating and watching the most
491
00:22:25,520 --> 00:22:27,719
vulnerable population we have. The most precious
492
00:22:27,719 --> 00:22:30,040
thing in your life. Absolutely. Is your children.
493
00:22:30,840 --> 00:22:33,440
And that's, and that's the industry that we, that
494
00:22:33,440 --> 00:22:36,520
we have grown to accept in Iowa. That's a really
495
00:22:36,520 --> 00:22:37,880
crazy thing to say.
496
00:22:38,310 --> 00:22:40,070
Skyler: Absolutely. We're going to give kind of bottom
497
00:22:40,070 --> 00:22:41,950
dollar to the people that we want to put the most
498
00:22:41,950 --> 00:22:43,590
amount of trust in.
499
00:22:44,070 --> 00:22:46,230
Dan Levi: My most precious, I mean, my most precious
500
00:22:46,230 --> 00:22:48,870
commodity, if we will be talking those terms, are
501
00:22:48,950 --> 00:22:52,110
my three children. And yet that's, that's the
502
00:22:52,110 --> 00:22:55,670
industry that we're willing to accept. That's
503
00:22:55,670 --> 00:22:57,590
scary stuff. But what do you do when a mom and dad
504
00:22:57,590 --> 00:23:00,070
combined income making, you know, under 100,000
505
00:23:00,390 --> 00:23:02,150
and you got three kids and none of them are in
506
00:23:02,150 --> 00:23:02,630
school yet?
507
00:23:02,870 --> 00:23:03,430
Skyler: Yeah.
508
00:23:03,840 --> 00:23:06,480
Dan Levi: You wonder why. That's why parents, typically
509
00:23:06,480 --> 00:23:09,840
women, stay home. And so because of that economic
510
00:23:09,920 --> 00:23:13,330
situation, we're removing half of our, population
511
00:23:13,330 --> 00:23:16,530
opportunity from employment. That could be great
512
00:23:16,530 --> 00:23:19,850
employees. But we're saying we understand it's
513
00:23:19,850 --> 00:23:22,090
cheaper for you to stay home or you can then stay
514
00:23:22,090 --> 00:23:23,530
home and raise your kids yourself, which is
515
00:23:23,530 --> 00:23:25,890
awesome. I think that's a beautiful thing if you
516
00:23:25,890 --> 00:23:28,210
can afford it. But I was in the top, usually top
517
00:23:28,210 --> 00:23:30,660
three to top five in dual income earning
518
00:23:30,660 --> 00:23:32,260
households per capita in the nation.
519
00:23:32,580 --> 00:23:32,980
Skyler: Right.
520
00:23:33,060 --> 00:23:35,980
Dan Levi: So our state works. So that means mom and dad are
521
00:23:35,980 --> 00:23:38,300
going to work and they're paying childcare. And
522
00:23:38,300 --> 00:23:41,660
when you got multiple kids in childcare, that's a
523
00:23:41,660 --> 00:23:43,620
really tough place to live from a family
524
00:23:43,780 --> 00:23:44,340
standpoint.
525
00:23:44,580 --> 00:23:46,500
Skyler: Absolutely. Absolutely. Yeah, we're definitely
526
00:23:46,500 --> 00:23:50,100
creating not a great ecosystem, not a great circle
527
00:23:50,180 --> 00:23:52,740
with the process of it. You know, you've got these
528
00:23:52,740 --> 00:23:54,540
childcare centers who are trying to employ people
529
00:23:54,540 --> 00:23:56,560
and that's coming in as about, like you said,
530
00:23:56,560 --> 00:23:59,760
three quarters of their expenses. And then they're
531
00:23:59,760 --> 00:24:01,680
getting no benefit. So there's not as much, you
532
00:24:01,680 --> 00:24:03,960
know, interest in wanting to work those positions
533
00:24:03,960 --> 00:24:06,480
because it's just not paying well enough. And so,
534
00:24:06,480 --> 00:24:09,120
yeah, you're just hitting dead ends both ways. And
535
00:24:09,120 --> 00:24:11,000
I know you mentioned, you know, the states are
536
00:24:11,000 --> 00:24:13,720
trying to offer some incentive programs where it's
537
00:24:13,720 --> 00:24:16,640
like, if you have kids, there's going to be what
538
00:24:16,640 --> 00:24:18,600
you said was like grant funding or something along
539
00:24:18,600 --> 00:24:20,200
those lines. That kind of helps you with that.
540
00:24:20,600 --> 00:24:22,950
Dan Levi: Yep. but it's a program that's running through
541
00:24:22,950 --> 00:24:24,390
Iowa Workforce Development, but we don't know if
542
00:24:24,390 --> 00:24:26,890
that's going to great. You know, they're running
543
00:24:26,890 --> 00:24:29,010
it, they ran it, they extended it another year. So
544
00:24:29,010 --> 00:24:31,130
we've gotten two years out of this program. Maybe
545
00:24:31,130 --> 00:24:35,040
it continues. I don't, you know, nobody knows, for
546
00:24:35,040 --> 00:24:39,120
sure. But so all of this, and we talk about the
547
00:24:39,120 --> 00:24:42,480
struggles with this, all this is really for the
548
00:24:42,560 --> 00:24:44,680
purpose of this podcast. The point that we were
549
00:24:44,680 --> 00:24:47,440
trying to drive home is what kind of questions do
550
00:24:47,440 --> 00:24:48,560
we ask of our clients?
551
00:24:48,720 --> 00:24:49,120
Skyler: Right.
552
00:24:49,360 --> 00:24:53,390
Dan Levi: How do we really understand what they do every
553
00:24:53,390 --> 00:24:57,110
day? I have seen a, work, we haven't been here
554
00:24:57,110 --> 00:24:59,630
that long, Cedar Falls office, but I have seen the
555
00:24:59,630 --> 00:25:02,470
work in the K12 and the medical fields. I've seen
556
00:25:03,510 --> 00:25:06,570
and talked to, particularly, some of our more
557
00:25:06,570 --> 00:25:09,330
seasoned staff and the knowledge they had in their
558
00:25:09,330 --> 00:25:11,570
specific industries that they work. Everybody
559
00:25:11,570 --> 00:25:13,410
works on everything. But when you focus on one
560
00:25:13,410 --> 00:25:16,050
industry more so than another, you end up with an
561
00:25:16,050
--> 00:25:21,500
incredible amount of expertise and understanding
562
00:25:21,580 --> 00:25:25,000
how that works. How do you greet, in a clinic? How
563
00:25:25,000 --> 00:25:26,720
do you greet that patient? Then how do you take
564
00:25:26,720 --> 00:25:29,080
them back? Do some of that height, the weight,
565
00:25:29,080 --> 00:25:32,240
take them back to the room? How far does the staff
566
00:25:32,240 --> 00:25:36,150
have to go to get to sterilization room or some
567
00:25:36,150 --> 00:25:38,270
supplies before they come back? What does that
568
00:25:38,270 --> 00:25:40,310
look like? Where's the charting room? All of those
569
00:25:40,310 --> 00:25:42,030
things. Trying to be as efficient as possible.
570
00:25:42,190 --> 00:25:45,950
Space. That's the level of detail. If we want to
571
00:25:45,950 --> 00:25:49,190
be really good architects. M. If we want our
572
00:25:49,190 --> 00:25:51,590
projects obviously to be pretty, but also to be
573
00:25:51,590 --> 00:25:55,930
incredibly functional, to be so well planned out,
574
00:25:56,730 --> 00:26:00,239
that our clients are just excited to have us on
575
00:26:00,239 --> 00:26:02,760
projects and we get incredible referrals because
576
00:26:02,760 --> 00:26:05,000
again, not only are they pretty, they are also
577
00:26:05,320 --> 00:26:08,520
that efficient. Because we understand their
578
00:26:08,520 --> 00:26:10,560
industry, we understand their needs, their
579
00:26:10,560 --> 00:26:12,480
desires, their priorities.
580
00:26:13,690 --> 00:26:16,130
Dan Levi: Their challenges. Right. Every industry has some
581
00:26:16,130 --> 00:26:18,010
challenges at some point. But the better we
582
00:26:18,010 --> 00:26:20,850
understand those, then the better designers, the
583
00:26:20,850 --> 00:26:24,150
better architects, the better, programmers we can
584
00:26:24,150 --> 00:26:28,650
be and provide even more added value, to our
585
00:26:28,650 --> 00:26:29,090
clients.
586
00:26:29,440 --> 00:26:30,300
Dan Levi: Through our work.
587
00:26:30,620 --> 00:26:33,220
Skyler: Absolutely. I think people miss that a lot. I
588
00:26:33,220 --> 00:26:35,020
think people hear architects and they think
589
00:26:35,740 --> 00:26:37,590
sometimes, that it's sort of a middleman
590
00:26:37,590 --> 00:26:39,910
situation. You know, it's the people that throw a
591
00:26:39,910 --> 00:26:43,030
design together for this facility that I want, but
592
00:26:43,030 --> 00:26:45,110
like, who's actually building it, you know, and
593
00:26:45,110 --> 00:26:46,710
things along those lines, like, why can't we just
594
00:26:46,710 --> 00:26:49,070
cookie cutter this and, and slap it down and put
595
00:26:49,070 --> 00:26:50,990
it on the land. But the reality of the situation
596
00:26:50,990 --> 00:26:53,510
is, and I think if there's one thing for sure that
597
00:26:53,510 --> 00:26:55,590
you've really emphasized, is the fact of how much
598
00:26:55,590 --> 00:26:59,030
we're helping these facilities to lower their
599
00:26:59,030 --> 00:27:03,660
expenses to become more efficient. Like, yes, we
600
00:27:03,660 --> 00:27:06,170
make things look nice. We definitely do that. we
601
00:27:06,170 --> 00:27:08,250
definitely strive to make a facility look
602
00:27:08,250 --> 00:27:10,650
beautiful and aesthetically pleasing. But there's
603
00:27:10,650 --> 00:27:13,370
also the other side of it too, of bringing down
604
00:27:13,370 --> 00:27:17,010
your, your expenses to make your facility function
605
00:27:17,010 --> 00:27:19,700
better and to, I don't know, bring more value to
606
00:27:19,700 --> 00:27:21,700
you as, as the, the clients.
607
00:27:22,100 --> 00:27:24,260
Dan Levi: Absolutely. And this, this is for all industries,
608
00:27:24,340 --> 00:27:26,500
right? I mean, absolutely. Focusing on child care
609
00:27:26,500 --> 00:27:28,300
and it's a lot of fun. We, we have a lot of
610
00:27:28,300 --> 00:27:30,020
experience with it. And so I, you know, and I'm
611
00:27:30,020 --> 00:27:32,400
passionate about child care. So this is fun to
612
00:27:32,400 --> 00:27:34,920
talk about. We do a lot of other opposite end of
613
00:27:34,920 --> 00:27:37,160
the spectrum from a client base. We've got a lot
614
00:27:37,160 --> 00:27:40,040
of industrial clients and we've had clients come
615
00:27:40,040 --> 00:27:42,480
to us and say, hey, I need a 50,000 square foot
616
00:27:42,480 --> 00:27:42,880
box.
617
00:27:43,360 --> 00:27:43,760
Skyler: Right.
618
00:27:44,000 --> 00:27:46,760
Dan Levi: Contractor says, you know, 80ft wide, clear span
619
00:27:46,760 --> 00:27:50,690
is the most efficient I could get. Oh, okay. I'm
620
00:27:50,690 --> 00:27:55,130
not a process engineer. Right. But indulge me. Can
621
00:27:55,130 --> 00:27:57,290
I do a tour of your existing factory? Could you
622
00:27:57,290 --> 00:27:59,730
show me what your process of building your widget
623
00:28:00,130 --> 00:28:02,410
looks like? Where do you raw materials come in?
624
00:28:02,410 --> 00:28:04,210
How much staging area do you need for those
625
00:28:04,210 --> 00:28:06,930
products? How do those project products get moved
626
00:28:06,930 --> 00:28:10,800
to a certain, assembly or fabrication line before
627
00:28:10,800 --> 00:28:13,080
they move to paint? Where do you put paint then?
628
00:28:13,080 --> 00:28:15,200
How do you wrap your product? How do you, how does
629
00:28:15,200 --> 00:28:17,560
it get shipped out? Do we need a linear building
630
00:28:17,560 --> 00:28:20,480
where we come in one end and out the other? Do you
631
00:28:20,480 --> 00:28:23,360
want a U shaped facility where, where the product
632
00:28:23,360 --> 00:28:25,280
comes in, it does a U comes back out. So my
633
00:28:25,280 --> 00:28:27,560
loading docks and my receiving docs are next to
634
00:28:27,560 --> 00:28:30,570
each other. Understanding the product that they
635
00:28:30,570 --> 00:28:34,090
make and the process they go through to
receive
636
00:28:34,090 --> 00:28:37,690
good raw materials, to process those materials and
637
00:28:37,690 --> 00:28:40,450
then to package and send out the raw materials.
638
00:28:40,610 --> 00:28:45,330
Understanding that process makes us, it puts us in
639
00:28:45,330 --> 00:28:47,610
a position to be better architects, to provide
640
00:28:47,690 --> 00:28:51,370
greater service, better value to the customer.
641
00:28:52,410 --> 00:28:54,850
Because we understood their process, we asked the
642
00:28:54,850 --> 00:28:57,410
questions and we got to understand them rather
643
00:28:57,410 --> 00:29:00,600
than assuming what they want and that they'd
644
00:29:00,600 --> 00:29:04,000
already have it worked out. It amazes me how many
645
00:29:04,000 --> 00:29:07,640
people, regardless of industry, that we will ask
646
00:29:07,640 --> 00:29:09,960
these probing questions and they won't either have
647
00:29:09,960 --> 00:29:12,280
answers at all or they'll have poor answers. They
648
00:29:12,280 --> 00:29:15,920
don't know. They haven't ever questioned what they
649
00:29:15,920 --> 00:29:18,800
do, how they do it, why they do it that way. And
650
00:29:18,800 --> 00:29:20,880
when we just ask them simple questions, can you
651
00:29:20,880 --> 00:29:22,760
explain that to me? Can you educate me on your
652
00:29:22,760 --> 00:29:25,440
process? And then you ask that simple question?
653
00:29:25,440 --> 00:29:29,070
Right. Why? Powerful question, why do you do it
654
00:29:29,070 --> 00:29:32,310
that way? Let me understand this better so that I
655
00:29:32,310 --> 00:29:35,510
can provide you a better program, a better design,
656
00:29:35,510 --> 00:29:41,190
a better layout. And that kind of intimate
657
00:29:41,190 --> 00:29:44,830
relationship with a client makes us better
658
00:29:44,830 --> 00:29:45,590
architects.
659
00:29:45,830 --> 00:29:46,550
Skyler: Absolutely.
660
00:29:46,550 --> 00:29:47,270
Dan Levi: Absolutely.
661
00:29:47,270 --> 00:29:49,870
Skyler: That is crazy that like people are asking
662
00:29:49,870 --> 00:29:52,510
themselves that question. Right. What can I do to
663
00:29:52,510 --> 00:29:55,230
be making our processes more efficient? And maybe
664
00:29:55,230 --> 00:29:57,820
it's because they don't see it from a, ah, the
665
00:29:57,820 --> 00:30:00,180
space that I'm in standpoint. Right. Maybe that's
666
00:30:00,260 --> 00:30:00,900
the beauty.
667
00:30:00,980 --> 00:30:02,740
Dan Levi: Yeah, they get comfortable, ah, they get
668
00:30:02,740 --> 00:30:05,620
comfortable with their process, it's working. And
669
00:30:06,340 --> 00:30:08,300
they don't question their own process, they don't
670
00:30:08,300 --> 00:30:11,780
critique their own work, they don't ask those
671
00:30:11,780 --> 00:30:13,540
questions because we all get comfortable. It's
672
00:30:13,540 --> 00:30:15,900
human nature. And so when we come in, it's our
673
00:30:15,900 --> 00:30:18,060
opportunity to maybe shake things up a little bit.
674
00:30:18,060 --> 00:30:20,620
We're not trying to blow the world up, but it's
675
00:30:20,620 --> 00:30:24,940
okay to ask questions, it's okay to question, in a
676
00:30:24,940 --> 00:30:27,660
manner that comes across as us just trying to get
677
00:30:27,660 --> 00:30:31,660
educated by our client. We're not telling them
678
00:30:31,660 --> 00:30:33,700
what they're doing is wrong, we're not implying
679
00:30:33,700 --> 00:30:35,660
what they're doing is wrong. We're just asking
680
00:30:35,660 --> 00:30:37,260
these questions so we can make sure that we are
681
00:30:37,260 --> 00:30:40,220
providing them something that is as efficient as
682
00:30:40,220 --> 00:30:43,620
possible. Because again, we want to be known as
683
00:30:43,620 --> 00:30:46,420
architects that are providing value at all levels,
684
00:30:46,900 --> 00:30:49,910
pre design, design, and construction. We want to
685
00:30:49,910 --> 00:30:53,020
add that value to or our clients. that puts us in
686
00:30:53,020 --> 00:30:55,700
a position, separates us from our competition.
687
00:30:56,020 --> 00:30:58,050
Skyler: We have pride in our work and we want to be able
688
00:30:58,050 --> 00:31:01,290
to help them by showcasing just how capable that
689
00:31:01,290 --> 00:31:06,329
we can be and how much we can help. Awesome. I
690
00:31:06,329 --> 00:31:08,690
love it. That's awesome. That's awesome. And it's
691
00:31:08,690 --> 00:31:11,010
so good to, you know, kind of verbalize it too.
692
00:31:11,010 --> 00:31:13,130
You know, sometimes we don't always get to sort of
693
00:31:13,130 --> 00:31:15,850
look inwardly and see just how much we not to toot
694
00:31:15,850 --> 00:31:17,930
our own horn or anything, but how much we can
695
00:31:17,930 --> 00:31:20,090
offer to our clients and how much we can help our
696
00:31:20,090 --> 00:31:21,770
clients. So it's nice to be able to kind of look
697
00:31:21,770 --> 00:31:24,810
at things from a standpoint, ah, of what we've
698
00:31:24,810 --> 00:31:26,930
done. Right. What we've created, how we've helped
699
00:31:26,930 --> 00:31:28,810
businesses and how we've helped childcare
700
00:31:28,810 --> 00:31:31,459
facilities, to become more Efficient to bring down
701
00:31:31,459 --> 00:31:34,740
costs, to be more beneficial for the staff that
702
00:31:34,740 --> 00:31:36,620
are working there and things along those lines. So
703
00:31:36,620 --> 00:31:38,300
it is really cool to be able to kind of take a
704
00:31:38,300 --> 00:31:40,300
step back and hear that and see that.
705
00:31:40,300 --> 00:31:42,300
Dan Levi: We'Re only going to be successful in that process
706
00:31:43,230 --> 00:31:44,910
if we ask those probing questions, right?
707
00:31:44,910 --> 00:31:47,510
Absolutely. If we don't walk into another K12, we
708
00:31:47,510 --> 00:31:49,230
don't walk into another clinic, we don't walk into
709
00:31:49,230 --> 00:31:53,350
another child care and assume we've already
got
710
00:31:53,350 --> 00:31:53,950
the answers.
711
00:31:54,270 --> 00:31:54,670
Skyler: Right.
712
00:31:54,670 --> 00:31:57,710
Dan Levi: It's okay to question. It's okay for us to learn
713
00:31:58,030 --> 00:32:00,990
every project, learn something new. And I know
714
00:32:00,990 --> 00:32:03,510
sometimes it feels like we do just tear the COVID
715
00:32:03,510 --> 00:32:06,480
off, slap a new one on and push it up. that's easy
716
00:32:06,480 --> 00:32:09,890
to do. Right. But are we bringing value to that
717
00:32:09,890 --> 00:32:13,330
client? Are we setting ourselves apart from their
718
00:32:13,330 --> 00:32:15,730
opportunity to hire someone else?
719
00:32:16,770 --> 00:32:17,330
Skyler: Absolutely.
720
00:32:17,730 --> 00:32:19,850
Dan Levi: Every opportunity that we have to get in front of
721
00:32:19,850 --> 00:32:23,290
a client is an opportunity to either succeed or to
722
00:32:23,290 --> 00:32:25,530
allow the door to be cracked open a little bit for
723
00:32:25,530 --> 00:32:28,650
our competition to get in there. And so making
724
00:32:28,650 --> 00:32:31,570
sure that we are trying to provide exemplary
725
00:32:31,890 --> 00:32:34,770
customer service. And that doesn't mean how fast
726
00:32:34,770 --> 00:32:37,490
we turn out drawings, it doesn't mean how few
727
00:32:37,490 --> 00:32:39,250
change orders we have. These are important things.
728
00:32:40,340 --> 00:32:43,420
But if we want to be known as a firm that values
729
00:32:43,420 --> 00:32:46,060
our own work because of the effort we put in, we
730
00:32:46,060 --> 00:32:48,460
do not want to compete on a dollar basis. There's
731
00:32:48,460 --> 00:32:50,620
always a Walmart out there, an entity that's
732
00:32:50,620 --> 00:32:51,700
willing to go lower.
733
00:32:51,860 --> 00:32:52,420
Skyler: Yikes.
734
00:32:52,980 --> 00:32:55,939
Dan Levi: Let them have it. Yeah. We want to be a firm that
735
00:32:55,939 --> 00:32:59,380
is confident in our ability to provide incredible
736
00:32:59,380 --> 00:33:02,460
value because of the great service we provide. And
737
00:33:02,460 --> 00:33:05,140
that means speed, that means communicating well.
738
00:33:05,470 --> 00:33:07,950
But it also means understanding our clients and
739
00:33:07,950 --> 00:33:11,230
providing a layout or design, be it aesthetic or
740
00:33:11,390 --> 00:33:13,960
more practical from an efficiency standpoint, it
741
00:33:13,960 --> 00:33:16,880
means providing that level of service as well in
742
00:33:16,880 --> 00:33:19,360
that or a level of service in that particular
743
00:33:19,440 --> 00:33:20,480
arena as well.
744
00:33:20,800 --> 00:33:23,360
Skyler: Absolutely, absolutely. Efficiency and quality,
745
00:33:23,440 --> 00:33:25,200
not just efficiency.
746
00:33:25,360 --> 00:33:27,480
Dan Levi: Yeah, they're not mutually exclusive. These are
747
00:33:27,480 --> 00:33:29,840
separate items. And we need to hit all of those
748
00:33:30,080 --> 00:33:32,910
buttons, for every client every time. And when we
749
00:33:32,910 --> 00:33:35,339
get complacent and lazy, that's when we lose our
750
00:33:35,339 --> 00:33:37,979
opportunity to show the value. And then it opens
751
00:33:37,979 --> 00:33:39,859
the door to allow competition to come in.
752
00:33:40,099 --> 00:33:43,659
Skyler: Absolutely. Exactly. Exactly. So, and obviously,
753
00:33:43,659 --> 00:33:45,859
like you had mentioned before, we have, you guys
754
00:33:45,859 --> 00:33:48,179
have put together that whole setup of that
755
00:33:48,179 --> 00:33:50,339
software where we can, like, plug stuff in and,
756
00:33:50,660 --> 00:33:52,719
get the key details. Because again, even within
757
00:33:52,719 --> 00:33:54,639
childcare, everything is different. Every single
758
00:33:54,639 --> 00:33:56,159
childcare center is different. They're not the
759
00:33:56,159 --> 00:33:59,180
same. and so it's, it's really cool being able to,
760
00:33:59,180 --> 00:34:01,740
to have that and to have the ability to really
761
00:34:01,740 --> 00:34:04,061
customize everything that we do for each client
762
00:34:04,061 --> 00:34:06,621
that we're doing it for to maximize that quality.
763
00:34:06,781 --> 00:34:09,381
And then we, we do the, we just are generally
764
00:34:09,381 --> 00:34:11,861
efficient people. So we try to, you know, upkeep
765
00:34:11,861 --> 00:34:13,181
that as well.
766
00:34:13,181 --> 00:34:13,901
Dan Levi: There you go.
767
00:34:14,141 --> 00:34:16,381
Skyler: Awesome. Fantastic. Well, is there anything that I
768
00:34:16,381 --> 00:34:18,271
missed, Dan, that you would, you had mentioned to
769
00:34:18,271 --> 00:34:18,391
me.
770
00:34:18,391 --> 00:34:20,981
Dan Levi: But I think we covered child care. Obviously we
771
00:34:20,981 --> 00:34:23,451
got into some in depth stuff on childcare and how
772
00:34:23,451 --> 00:34:27,371
complicated. Even though it's just a box, it's a
773
00:34:27,371 --> 00:34:30,461
complicated little, little monster. pun intended.
774
00:34:31,661 --> 00:34:35,431
it's a tough industry to design for. from a cost
775
00:34:35,431 --> 00:34:38,391
standpoint, once you've done it, you know, you
776
00:34:38,551 --> 00:34:41,271
understand quality of care. And when you hire,
777
00:34:41,271 --> 00:34:43,351
when you have consultants that help you understand
778
00:34:43,671 --> 00:34:45,861
a day to day process and what a teacher actually
779
00:34:45,861 --> 00:34:47,861
does in the classroom and how different that is
780
00:34:47,861 --> 00:34:50,801
from K12, you, understand that process. It allows
781
00:34:50,801 --> 00:34:54,221
you to be a better design team. but then taking
782
00:34:54,221 --> 00:34:56,821
that globally with all of the projects we work on
783
00:34:57,141 --> 00:35:00,741
and making sure that we understand fully our
784
00:35:00,741 --> 00:35:03,621
client's day to day operation, what it takes and
785
00:35:03,621 --> 00:35:07,141
what are their desires. does
the service they, or
786
00:35:07,141 --> 00:35:09,021
the process they have work really well? They don't
787
00:35:09,021 --> 00:35:10,981
want to change it, they just want it to get bigger
788
00:35:10,981 --> 00:35:13,141
or they don't want to modify it in any substantial
789
00:35:13,141 --> 00:35:14,741
way. Great. Then we need to understand that
790
00:35:14,741 --> 00:35:17,021
process inside now. And if they don't or they're
791
00:35:17,021 --> 00:35:19,261
open to it, then it's our job to ask those
792
00:35:19,261 --> 00:35:23,081
questions and to lead that conversation, to try to
793
00:35:23,081 --> 00:35:25,881
extract that information from them so that then we
794
00:35:25,881 --> 00:35:29,681
can propose a new design, a new efficiency, a new
795
00:35:29,681 --> 00:35:32,721
product for them that makes whatever they're doing
796
00:35:33,201 --> 00:35:34,321
even better.
797
00:35:34,801 --> 00:35:38,481
Skyler: Yes, absolutely. Absolutely. Heighten their
798
00:35:38,561 --> 00:35:40,591
inevitable product. We want to make it the best
799
00:35:40,591 --> 00:35:41,631
that it can possibly be.
800
00:35:41,791 --> 00:35:44,271
Dan Levi: We want them to walk away and say, wow, this
801
00:35:44,351 --> 00:35:47,591
changed how you run. This changed our profit
802
00:35:47,591 --> 00:35:50,251
margin. This changed satisfaction of employees.
803
00:35:50,571 --> 00:35:53,371
This changed all satisfactions of our customers.
804
00:35:53,451 --> 00:35:56,771
It. We want to hear that when we go back and do
805
00:35:56,771 --> 00:35:58,131
that one year review, Right?
806
00:35:58,131 --> 00:35:58,731
Skyler: Absolutely.
807
00:35:58,731 --> 00:36:00,531
Dan Levi: Those are the conversations that we should be
808
00:36:00,531 --> 00:36:01,691
striving to hear every time.
809
00:36:01,931 --> 00:36:04,371
Skyler: Absolutely. The kids are loving it. They love the
810
00:36:04,371 --> 00:36:06,211
space and everything in it. So. Absolutely.
811
00:36:06,211 --> 00:36:06,731
Dan Levi: And we're not.
812
00:36:07,531 --> 00:36:09,411
Skyler: Yeah, exactly. And we're not bankrupt. We're still
813
00:36:09,411 --> 00:36:13,131
going. So that's also very important. The money's
814
00:36:13,131 --> 00:36:14,811
got to flow at the bottom, bottom line. The
815
00:36:14,811 --> 00:36:17,131
money's got to flow. Unfortunately, that is Always
816
00:36:17,131 --> 00:36:19,481
kind of a key factor, but. Awesome. Well, Dan,
817
00:36:19,481 --> 00:36:21,121
thank you so much for, for sitting down and
818
00:36:21,121 --> 00:36:23,401
talking to me about childcare, explaining to me
819
00:36:23,401 --> 00:36:24,961
the difference. That was one thing I had meant, to
820
00:36:24,961 --> 00:36:26,761
ask you the last time when I was up there in Cedar
821
00:36:26,761 --> 00:36:28,441
Falls is like, I remember you kept saying, you
822
00:36:28,441 --> 00:36:30,441
said childcare, make sure you say childcare. And I
823
00:36:30,441 --> 00:36:32,401
was like, I should have asked him why I should
824
00:36:32,401 --> 00:36:34,400
have given. Gotten it then. But I guess this made
825
00:36:34,400 --> 00:36:36,441
the perfect opportunity so that those that are
826
00:36:36,441 --> 00:36:38,331
listening will also be able to, discover the
827
00:36:38,331 --> 00:36:38,931
difference as well.
828
00:36:38,931 --> 00:36:39,291
Dan Levi: So.
829
00:36:39,371 --> 00:36:41,571
Skyler: But yeah, thank you so much for taking the time
830
00:36:41,571 --> 00:36:43,131
out of your day to explain everything to us and
831
00:36:43,131 --> 00:36:45,251
give us a. I know this is, you know, a very basic
832
00:36:45,251 --> 00:36:47,651
rundown. You've given us some awesome detail and
833
00:36:47,651 --> 00:36:49,291
I'm sure, you know, we could probably talk all
834
00:36:49,291 --> 00:36:51,251
day. I know you've gone as far as to like,
835
00:36:51,251 --> 00:36:54,411
campaign for the childcare industry and everything
836
00:36:54,411 --> 00:36:57,111
like that. So, thank you for your work. To try to
837
00:36:57,111 --> 00:36:59,591
like, help fix this industry that's obviously got
838
00:36:59,591 --> 00:37:00,801
some flaws that need to be,
839
00:37:00,751 --> 00:37:02,561
Dan Levi: I don't know about fixing it. We're, we're doing
840
00:37:02,561 --> 00:37:06,151
our, we're doing our part. and we have had an
841
00:37:06,151 --> 00:37:08,831
opportunity to, you know, to speak to this, this
842
00:37:08,831 --> 00:37:11,471
industry in this issue. And a lot of interesting,
843
00:37:11,571 --> 00:37:15,311
arenas, throughout communities, state legislators,
844
00:37:15,521 --> 00:37:18,871
actually congressional, subcommittee in D.C.
845
00:37:19,111 --> 00:37:21,431
we've, had an opportunity to have a. To really try
846
00:37:21,431 --> 00:37:24,981
to, increase the rhetoric in this particular,
847
00:37:25,371 --> 00:37:29,691
area, and really lobby for the industry being seen
848
00:37:29,691 --> 00:37:33,221
as, a profession. These are not babysitters. They
849
00:37:33,221 --> 00:37:36,681
are teachers. learning starts at birth. It does
850
00:37:36,681 --> 00:37:39,401
not start at kindergarten or pre K or whatever it
851
00:37:39,401 --> 00:37:42,241
is. And so we need to understand that these are
852
00:37:42,241 --> 00:37:44,441
professionals. They need to be thought of as such.
853
00:37:44,521 --> 00:37:47,411
They need to be treated as such. Our industry in,
854
00:37:47,671 --> 00:37:49,991
childcare needs to be thought of as more than
855
00:37:49,991 --> 00:37:53,791
babysitting. We are constantly pushing for those,
856
00:37:53,931 --> 00:37:56,471
in the industry to be, seen as the professionals
857
00:37:56,471 --> 00:37:56,871
they are.
858
00:37:57,111 --> 00:37:59,881
Skyler: Absolutely. my one and a half year old, he is
859
00:37:59,881 --> 00:38:03,241
absorbing everything. And so, yes, I don't want.
860
00:38:03,241 --> 00:38:06,211
It's not just here to take my kid and keep an eye
861
00:38:06,211 --> 00:38:08,131
on him. He's learning. He's learning everything
862
00:38:08,131 --> 00:38:09,731
that's around him. And I want a good environment
863
00:38:09,891 --> 00:38:12,971
when he's. He's learning. So, yes, no, completely
864
00:38:12,971 --> 00:38:16,211
agree. Absolutely. 100%. So awesome. Well, thank
865
00:38:16,211 --> 00:38:18,411
you again, Dan. Really appreciate it. And of
866
00:38:18,411 --> 00:38:19,931
course, for those listening. Thank you for
867
00:38:19,931 --> 00:38:21,850
listening and checking out another episode of
868
00:38:21,850 --> 00:38:23,971
Laying the Foundation. If you'd like to find out
869
00:38:23,971 --> 00:38:26,571
more about the Laying the Foundation podcast, you
870
00:38:26,571 --> 00:38:29,171
can head over to any podcast streaming platform
871
00:38:29,251 --> 00:38:32,621
such as Spotify, itunes, Google Podcasts, and
872
00:38:32,621 --> 00:38:35,381
others. You can also find out more about CMBA
873
00:38:35,381 --> 00:38:37,661
architects through social media such as Facebook,
874
00:38:37,981 --> 00:38:40,941
LinkedIn, Twitter, and Instagram. Additionally,
875
00:38:41,021 --> 00:38:42,981
you can head over to the CMBA
876
00:38:42,981 --> 00:38:46,461
website@cmbaarchitects.com if you're an
877
00:38:46,461 --> 00:38:49,421
architecture or design professional or an intern
878
00:38:49,421 --> 00:38:51,661
looking for an internship within those fields,
879
00:38:51,661 --> 00:38:53,581
please be sure to check out our website and click
880
00:38:53,581 --> 00:38:55,741
on the Careers tab to find out more about what
881
00:38:55,741 --> 00:38:58,001
opportunities we offer. This has been another
882
00:38:58,001 --> 00:39:00,281
episode of the Laying the Foundation podcast.
883
00:39:00,281 --> 00:39:01,481
We'll see you next time.