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ABOUT THIS EPISODE

Adam Toporek
Customer Service Expert, Keynote Speaker, Author, Podcast Host, Trainer and Strategic Advisor
Be Your Customer’s Hero

Adam Toporek is an internationally-recognized customer experience expert, keynote speaker, and customer service trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line.

Adam is the author of Be Your Customer's Hero, the founder of the popular Customers That Stick® blog, the co-host of the Crack the Customer Code podcast, and the creator of the virtual training course, How to Deal with Difficult Customers. Adam is regularly ranked as a top customer experience thought leader and has been cited in Entrepreneur, Forbes, AMA, and over 100 other media.

Website
https://customersthatstick.com

Crack the Customer Code Podcast
http://crackthecustomercode.com

LinkedIn
https://www.linkedin.com/in/adamtoporek

Twitter
https://twitter.com/adamtoporek

Leadership Quote
“You are what you focus on.”

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https://podcasts.apple.com/us/podcast/keep-leading/id1461490512

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The Keep Leading!™ podcast is for people passionate about leadership. It is dedicated to leadership development and insights. Join your host Eddie Turner, The Leadership Excelerator® as he speaks with accomplished leaders and people of influence across the globe as they share their journey to leadership excellence. Listen as they share leadership strategies, techniques and insights. For more information visit eddieturnerllc.com or follow Eddie Turner on Twitter and Instagram at @eddieturnerjr. Like Eddie Turner LLC on Facebook. Connect with Eddie Turner on LinkedIn.

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English
United States
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TRANSCRIPT

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