Full Transcript for Michele Allen, Chief Financial Officer, Jersey Mike's Interviewed by Rachel Humphrey

to hire people to mirror their own strengths and weaknesses. 00:05:05.829 --> 00:05:09.889 Instead, I think the key really is to recognize and acknowledge your own gaps. 00:05:09.889 --> 00:05:20.430 And then back to your point, Rachel, about self awareness, it's crucial here being able to understand what skills you lack and then Taking deliberate steps to to acquire them. 00:05:20.829 --> 00:05:43.870 And so that's really important, but as a leader, but if you're younger in your career and you're just coming up or you need to add skills, there's so many resources available today that are free to you, so many great online courses, whether they're college courses or specific YouTube skillset, technical type podcast and things like that, where you can really, You can self learn. 00:05:43.879 --> 00:05:46.029 You just need to be able to take some initiative. 00:05:46.129 --> 00:05:47.420 And I read a ton. 00:05:47.670 --> 00:05:48.560 I do read a lot. 00:05:49.509 --> 00:05:51.050 What types of things do you like to read? 00:05:51.290 --> 00:05:52.170 I read everything. 00:05:52.199 --> 00:06:00.810 I read everything from from leadership books to technical books to politics to fiction. 00:06:00.870 --> 00:06:06.360 Yeah, like literally everything I can get my hands on anything that I think is remotely interesting. 00:06:06.774 --> 00:06:11.394 I'll start to read and I'm not afraid to not finish it if I don't find it interesting. 00:06:12.004 --> 00:06:13.855 You and I do not have that in common. 00:06:13.865 --> 00:06:14.435 I know. 00:06:14.435 --> 00:06:18.134 I'm like, I'm going to finish this. 00:06:18.814 --> 00:06:24.295 I like what you said too, about there are so many resources out there that really comes down to investing in yourself. 00:06:24.305 --> 00:06:25.735 So taking the time. 00:06:26.045 --> 00:06:27.375 to learn something new. 00:06:27.375 --> 00:06:28.024 I think you're right. 00:06:28.024 --> 00:06:34.064 There are so many more ways that are available to us, especially without cost now than there used to be. 00:06:34.514 --> 00:06:41.625 One of the things that I find really interesting in talking to leaders is some say I was born in to leadership. 00:06:41.634 --> 00:06:43.115 I knew it's what I wanted to do. 00:06:43.115 --> 00:06:48.365 I recognize skills in myself at a very young age, or I sought out opportunities to lead. 00:06:48.675 --> 00:06:52.665 Others to this day would say, I'm not even sure I consider myself a leader today. 00:06:52.904 --> 00:06:54.375 Where do you fall on that? 00:06:54.589 --> 00:07:00.980 spectrum of realizing that you are a leader within your company, a leader within the industry. 00:07:00.990 --> 00:07:03.259 And was that a ultimate goal for you? 00:07:03.259 --> 00:07:06.449 Or did you find yourself there maybe accidentally? 00:07:07.769 --> 00:07:09.939 I don't know that it was an ultimate goal. 00:07:09.949 --> 00:07:14.360 I don't think that there was like a specific moment where I was like, Oh, look, I'm a leader. 00:07:14.410 --> 00:07:25.720 I've always been An avid learner and my goals were always pretty simple just to stay challenged to stay engaged and always be better tomorrow than yesterday. 00:07:25.750 --> 00:07:28.430 And I would see opportunity and say you know what? 00:07:28.430 --> 00:07:30.610 I think I can make an impact there. 00:07:30.660 --> 00:07:31.069 And. 00:07:31.384 --> 00:07:34.064 Through that, I was able to add additional responsibilities. 00:07:34.064 --> 00:07:38.105 And I think that's how that's how I grew into a leadership role. 00:07:38.574 --> 00:07:44.464 But leadership is so much more than than just the breadth and scope of your direct responsibilities. 00:07:44.485 --> 00:07:50.625 It's how you're engaging with other people and and how you nurture talent. 00:07:50.654 --> 00:07:58.814 I but I think in general, I think all of us have Some greatness within us and there's really no cap to your potential. 00:07:58.834 --> 00:08:03.154 The only cap is the ones that you're putting on On yourself. 00:08:03.464 --> 00:08:08.814 And then I'd also say for anyone aspiring to a leadership role, feedback. 00:08:08.875 --> 00:08:10.144 My boss says it all the time. 00:08:10.144 --> 00:08:11.435 Feedback is a gift. 00:08:11.495 --> 00:08:13.574 And I truly do subscribe to that. 00:08:13.884 --> 00:08:14.824 You should seek it out. 00:08:14.875 --> 00:08:16.365 Be deliberate about it. 00:08:16.454 --> 00:08:18.894 Really reflect and and integrate it. 00:08:18.894 --> 00:08:26.475 And if someone cares enough about you to give you that feedback it's your responsibility to make sure that you're incorporating it. 00:08:27.694 --> 00:08:31.615 I love what you said about the only cap being those we place on ourselves. 00:08:31.625 --> 00:08:36.475 And I want to talk about that in a minute, but I want to follow up on a couple of leadership thoughts beforehand. 00:08:36.955 --> 00:08:41.095 One is that I know that you have said that you are very drawn to. 00:08:41.360 --> 00:08:48.230 People first environments, values driven companies, joining leadership teams where that's important. 00:08:48.779 --> 00:08:51.159 Why is that a focal point for you? 00:08:51.159 --> 00:08:54.289 And how do you think that has shaped your leadership style? 00:08:56.370 --> 00:09:02.840 I've always believed that you can't truly excel in a place that doesn't resonate with your core values. 00:09:02.919 --> 00:09:04.279 And and it's just draining. 00:09:04.340 --> 00:09:06.600 It's draining to be in an environment like that. 00:09:06.600 --> 00:09:10.799 We spend a lot of time in the workplace and and you don't want to be. 00:09:11.044 --> 00:09:11.924 somewhere. 00:09:12.024 --> 00:09:13.365 That's unnatural. 00:09:13.605 --> 00:09:19.225 You end up compromising probably not just your effectiveness but your happiness too. 00:09:19.225 --> 00:09:27.315 So for me being my best self is, it's a non negotiable and a people first environment

is is a must in that case. 00:09:29.225 --> 00:09:43.029 Do you think when you look at your leadership and the evolution of it, that there are things that you have gotten better at over time or something from the last year or two, maybe that was a pivotal moment for you in your career? 00:09:44.149 --> 00:09:46.220 transforming your leadership in some way? 00:09:47.070 --> 00:09:47.519 Oh, sure. 00:09:48.549 --> 00:09:48.870 Yeah. 00:09:48.870 --> 00:09:51.139 They're always improving. 00:09:51.230 --> 00:09:54.750 I say what have what have I gotten better at? 00:09:54.769 --> 00:09:58.559 Certainly relationship building being able to lean. 00:09:58.570 --> 00:10:11.549 That's probably if I had One thing that I would've wanted to focus on earlier in my career was was maybe the soft skills, that type of relationship communicating, consensus building. 00:10:11.549 --> 00:10:16.784 I learned that a little later in my career and it's so very very important. 00:10:17.115 --> 00:10:22.909 And I think in the last year our year at Windham has been a little different than anything but normal. 00:10:22.909 --> 00:10:28.379 But, I think in the last year I've been very impressed with with. 00:10:28.720 --> 00:10:31.889 Our prioritization of communication. 00:10:31.909 --> 00:10:39.370 So whether that's not just yeah, it's team member communication, franchisee communication, investor communications, you can't over communicate. 00:10:39.639 --> 00:10:48.764 And even even at home, we had a lot going on this year at work and I had a lot going on at home with, Freshman in high school. 00:10:48.764 --> 00:10:50.345 So she's starting a new school. 00:10:50.365 --> 00:10:52.184 A senior in high school. 00:10:52.184 --> 00:10:53.934 So he's going through the college process. 00:10:53.955 --> 00:10:58.164 And we just had a bunch of things as a family that were just new and different. 00:10:58.215 --> 00:11:02.825 And communication there was super important as well to make sure we're all on the same page. 00:11:03.004 --> 00:11:05.605 So I think when we think about the last year, that's probably. 00:11:05.855 --> 00:11:07.264 The one thing I would focus on. 00:11:08.414 --> 00:11:15.465 I like to that skill of communication carries so many different avenues, like you mentioned at home. 00:11:15.465 --> 00:11:22.215 And then for the company of so many different stakeholders and how you communicate to each of those might be very different. 00:11:22.634 --> 00:11:28.325 I wanted to go back to the comment you made about the only cap sometimes we have are those we place on ourselves. 00:11:28.345 --> 00:11:29.125 And while. 00:11:29.519 --> 00:11:35.700 I'm going to generalize and talking about women for a minute, although I know lots of people are faced with self doubt. 00:11:35.700 --> 00:11:46.120 We hear the generalization a lot that the head trash people experience or the self doubt that people experience can often be louder than those of their support systems. 00:11:46.539 --> 00:11:53.570 Do you experience in your daily corporate and professional personal life this idea of self doubt? 00:11:53.570 --> 00:11:56.620 And do you have strategies that you turn to overcome those? 00:11:58.264 --> 00:12:05.894 So I think I've been pretty fortunate not to doubt my capabilities too much. 00:12:06.294 --> 00:12:11.184 I do I do really believe that we have, we all have this greatness within us. 00:12:11.184 --> 00:12:16.455 It's just a matter of being willing to work hard to bring it out requires a good deal of. 00:12:16.815 --> 00:12:18.904 Perseverance and disciplines. 00:12:18.904 --> 00:12:19.495 Sure. 00:12:19.894 --> 00:12:21.524 There are certainly barriers. 00:12:21.575 --> 00:12:27.595 Not every opportunity is open to everyone, depending on factors like your background, your education, who you know. 00:12:27.625 --> 00:12:28.784 I faced that too. 00:12:28.804 --> 00:12:35.924 I wasn't given access to the best resources from the start and in finance, as a woman, you're predominantly in a male environment. 00:12:35.924 --> 00:12:45.009 But I remember going back to high school, my guidance counselor, Suggested that I settle for a two year booking bookkeeping degree from a local community college. 00:12:45.070 --> 00:12:53.980 That was the path she saw for me, but I knew I could do better think that voice inside your head is a really powerful one. 00:12:54.139 --> 00:12:55.090 What's that quote? 00:12:55.200 --> 00:12:56.039 It's a henry ford. 00:12:56.139 --> 00:12:59.360 What whether you think you can or you think you can't you're right? 00:12:59.360 --> 00:13:11.865 so self talk is Very important and not to be downplayed, I tell my kids the minute those negative thoughts creep into your mind, shut them down and be intentional about the contra talk. 00:13:11.870 --> 00:13:15.860 Build yourself up right before, before a big presentation. 00:13:15.860 --> 00:13:17.240 Tell yourself you're gonna kill it. 00:13:17.289 --> 00:13:17.291 And. 00:13:17.909 --> 00:13:18.870 And then prepare. 00:13:19.080 --> 00:13:22.370 Nothing beats preparation to build confidence. 00:13:22.375 --> 00:13:24.754 And if it feels daunting, I say, just start. 00:13:24.754 --> 00:13:32.764 Take that first step because no matter how small it seems, they, those small steps, they accumulate over time and they can profoundly shift to. 00:13:33.340 --> 00:13:35.850 Your perspective over, over a period of time. 00:13:36.429 --> 00:13:40.500 I love the self talk too, because I think that can go a long way. 00:13:40.500 --> 00:13:47.440 And like I said, sometimes I think that self talk, the more negative that it is, that ends up being the path that we choose. 00:13:47.440 --> 00:13:50.980 And if we could change that narrative to be a much more uplifting. 00:13:51.445 --> 00:13:54.955 positive narrative than people's past would be different. 00:13:55.205 --> 00:14:03.095 You talked a second ago about oftentimes being the only female in a

traditionally male oriented career. 00:14:03.095 --> 00:14:15.759 And I wanted to mention that because I love to share with our why I have asked certain guests to join me because everybody has had an impact in some way for me personally on my career journey or my personal journey. 00:14:15.759 --> 00:14:30.019 And I remember as I was coming up through hospitality, I used to hear a lot that women in hospitality tended to only have leadership roles in HR or in marketing or in some branding, some of these other areas. 00:14:30.019 --> 00:14:36.534 And I was like, wait, Do you know, Michelle, like I could see from all of our interactions that I had with Wyndham. 00:14:36.534 --> 00:14:40.325 And so I do think that's a really important, we hear all the time. 00:14:40.325 --> 00:14:43.264 I hear from my daughters, I need to see it, to know that I'm be it. 00:14:43.264 --> 00:15:10.414 And for people to see you in finance, I think as the CFO of a public company, so incredibly important to those who are rising up, how do you, what would you tell Rising leaders about advocating for themselves if they see an opportunity in whatever field it may be, and whether it's traditionally a male focused field or not in making sure that opportunities aren't passing them by because they're not raising their hand and saying that they're interested. 00:15:11.735 --> 00:15:13.044 Such a great question. 00:15:13.075 --> 00:15:16.134 I think, women are culturally conditioned. 00:15:16.825 --> 00:15:23.235 To some extent to prioritize the needs of others, whether our families or teams over our own. 00:15:23.664 --> 00:15:27.384 And and that certainly carries that mindset certainly carries into. 00:15:27.845 --> 00:15:32.794 The workplace, and it does hinder our ability to claim credit where it's due. 00:15:32.794 --> 00:15:35.554 It's unfortunate, but it's an unfortunate truth. 00:15:35.654 --> 00:15:37.914 And when we do step up, sometimes it can be. 00:15:38.274 --> 00:15:43.565 Miss misunderstood or perceived as, as some something unflattering. 00:15:43.845 --> 00:15:48.634 I've seen it firsthand how these dynamics play out across the gender lines. 00:15:48.634 --> 00:15:55.664 Years ago, a colleague of mine many years ago despite being a top performer, she received a very small raise. 00:15:55.669 --> 00:16:04.350 And when she asked about it advocating for herself it was explained to her that the male employees in the department needed to feed their families. 00:16:05.335 --> 00:16:12.095 And so that's why her raise was not as high as or not reflective necessarily of her performance. 00:16:12.424 --> 00:16:17.294 We've come a long way since then, but but there's definitely more work to do. 00:16:17.404 --> 00:16:18.934 You asked about advice. 00:16:18.965 --> 00:16:24.884 And so I think it's, when we think about navigating this specific challenge it's maybe maybe twofold. 00:16:24.884 --> 00:16:29.264 First, like this, you have to take responsibility for it. 00:16:29.605 --> 00:16:30.085 So you need to. 00:16:30.605 --> 00:16:34.254 Get comfortable with being uncomfortable because advocating for yourself. 00:16:34.294 --> 00:16:35.125 It's essential. 00:16:35.544 --> 00:16:40.075 No one is going to Remember what you did or when you did it. 00:16:40.304 --> 00:16:51.100 There's people leaders are doing a lot of different things so so the second piece of that twofold is to Never assume that your contributions are automatically recognized or remembered. 00:16:51.100 --> 00:16:54.875 I maintain an excel spreadsheet where I log all my achievements. 00:16:54.875 --> 00:16:56.933 I have a Transcription by ESO. 00:16:57.313 --> 00:16:59.423 I'm in finance, so I have spreadsheets for everything. 00:17:00.714 --> 00:17:06.334 I have a tab for each year at the bottom, and it usually always starts as a brain dump. 00:17:07.223 --> 00:17:11.153 And then I regularly organize it to align with my annual goals. 00:17:11.574 --> 00:17:17.844 So this is the document, the sole document I use when I do my self assessments and I take my self assessments. 00:17:18.253 --> 00:17:19.763 Very seriously. 00:17:19.943 --> 00:17:21.894 I make sure it highlights my accomplishments. 00:17:21.903 --> 00:17:28.243 I quantify my impact wherever possible, which is going to be the majority of the time. 00:17:28.503 --> 00:17:32.253 By the way, it's also incredibly useful when you're updating a resume. 00:17:32.523 --> 00:17:43.723 But I think that's really important because then that self assessment is the one document that your manager has to look at your performance that year and be reminded. 00:17:43.898 --> 00:17:46.459 Of everything you contributed to the organization. 00:17:46.459 --> 00:17:51.709 And it's a nice way of advocating for yourself without having to actually put your stuff out there. 00:17:51.929 --> 00:17:57.118 And so those are my two pieces of advice, get on, get comfortable with being uncomfortable and. 00:17:57.423 --> 00:18:03.503 Maintain some sort of a brain dump where you log all your achievements and use it in your self assessment. 00:18:04.384 --> 00:18:05.794 I think that's really important. 00:18:05.794 --> 00:18:12.124 I also think you made a great point about societally, we tend to celebrate everybody but ourselves. 00:18:12.163 --> 00:18:18.084 And so it is very easy for those accomplishments to get lost for whatever reason we're not. 00:18:18.094 --> 00:18:23.969 And so I love the idea of doing it, especially as you go, because as we go back to try to Recreate them. 00:18:23.969 --> 00:18:32.868 It's both harder to do and we tend to be under time crunches where we throw a couple things down and we're like, okay, that'll suffice as opposed to being as broad based as you are doing it. 00:18:32.888 --> 00:18:34.598 So I love that for sure. 00:18:35.239 --> 00:18:42.128 You mentioned earlier the wanting to be better every day than the day before, which was interesting because I have not heard you say that

before. 00:18:42.459 --> 00:18:48.179 before, but that's actually part of my personal mantra and a lot of what is my guiding star. 00:18:48.459 --> 00:18:59.838 I'm wondering if you have a personal mantra or a personal brand that you that guides you, whether it's in moments that you're trying to push forward or when you're looking to see what your guiding star is. 00:19:00.679 --> 00:19:04.929 I do own everything in, on your mission that affects your mission. 00:19:04.959 --> 00:19:07.628 And Be excellent in everything that you do. 00:19:08.088 --> 00:19:13.148 Those are my kids would probably say maybe I'm a little overboard about that second one. 00:19:13.148 --> 00:19:21.209 But but if you're going, if you're going to make a commitment, you should make a commitment to excellence and And so those are my two personal mantras. 00:19:21.209 --> 00:19:21.409 Love that. 00:19:21.929 --> 00:19:35.699 When you talked about taking care of everybody around you, you mentioned your family, your team, others in a work environment, there has been such a renewed focus on self care and wellness over the last several years. 00:19:36.098 --> 00:19:40.278 I'm curious if that is something that plays a role in your life today. 00:19:40.298 --> 00:19:43.108 Is it something that you've always been committed to? 00:19:43.429 --> 00:19:52.519 And for those who Are rising in their businesses or even new to the corporate world who might be struggling to prioritize that if you would have any advice for them. 00:19:53.419 --> 00:20:00.679 So self care has has become a priority for me, but it wasn't always the case earlier in my career. 00:20:01.058 --> 00:20:03.709 I would often pull all nighters and. 00:20:03.878 --> 00:20:08.719 And still find myself working late into the evening more than more than I'd like. 00:20:09.078 --> 00:20:14.409 But I've learned if you don't prioritize your physical and mental health, your body's going to do it for you. 00:20:14.429 --> 00:20:16.148 It'll force you into it. 00:20:16.169 --> 00:20:22.398 And everyone's approach to self care, I think it is different, but I'll share some strategies that have worked for me. 00:20:23.398 --> 00:20:28.538 First it's not about achieving a perfect equilibrium every day. 00:20:28.909 --> 00:20:33.259 Some days are dominated by work and others by non work. 00:20:33.568 --> 00:20:37.368 And you need to embrace that ebb and flow and you need to not feel guilty. 00:20:37.719 --> 00:20:45.108 When when you have the opportunity to not focus on work to focus on the life piece of that equation. 00:20:45.159 --> 00:20:47.568 Second self care is your responsibility. 00:20:47.798 --> 00:20:49.159 No one's doing it for you. 00:20:49.719 --> 00:20:54.288 You have to do it and you have to be intentional about it in your life. 00:20:54.449 --> 00:21:00.558 In your routines, or you're going to fall into patterns that don't serve you that don't serve you well. 00:21:00.868 --> 00:21:05.709 And then I would say another

key practices to define your non negotiables. 00:21:05.749 --> 00:21:07.798 Those are the activities that ground you. 00:21:08.019 --> 00:21:10.608 And those can be as simple as a morning run. 00:21:10.608 --> 00:21:11.598 I know people that do that. 00:21:11.598 --> 00:21:15.679 I'm not one of them, but I know that's really important for some people and their mental and physical health. 00:21:15.888 --> 00:21:20.239 Or it could be even something that I say I don't travel on my kids' birthdays. 00:21:20.239 --> 00:21:21.169 I have two kids. 00:21:21.199 --> 00:21:23.683 Those are two days a year that I don't travel. 00:21:23.689 --> 00:21:24.733 I wanna be home with them. 00:21:24.733 --> 00:21:29.594 They're, I only have 18 years with them in the home, and I wanna spend their birthdays with them. 00:21:29.594 --> 00:21:30.794 So everyone has like. 00:21:31.384 --> 00:21:36.753 Something specific about their non negotiables and identifying what matters most to you. 00:21:36.794 --> 00:21:46.344 And and, putting that at the center of your kind of work life balance strategy and then reassessing Your family dynamics regularly. 00:21:46.354 --> 00:21:55.054 There was a time when my daughter needed me more at home and I had to adjust my work schedule pretty significantly to be able to meet her needs. 00:21:55.144 --> 00:21:58.913 But I needed to do it because that was a non negotiable for me. 00:21:58.943 --> 00:22:05.933 So I made those adjustments willingly and obviously Wyndham being a people first environment was more than happy to work with me. 00:22:06.013 --> 00:22:14.203 And that meant, that maybe we had to push some meetings into later in the evening or earlier in the day or for the pocket of time that I needed to be with her. 00:22:14.384 --> 00:22:16.403 But that was really important to me. 00:22:16.433 --> 00:22:17.794 And so I had to prioritize it. 00:22:18.614 --> 00:22:21.144 I love hearing when companies accommodate. 00:22:21.193 --> 00:22:24.483 I think that's an important part of selecting your employer. 00:22:24.693 --> 00:22:25.134 I like to. 00:22:25.203 --> 00:22:29.614 Some of the things that you said to, I like the intentionality of self care. 00:22:29.653 --> 00:22:35.044 I like the non negotiables and the fact that you mentioned some that aren't what we traditionally think about. 00:22:35.054 --> 00:22:40.064 When you talked about your children's birthdays, for me, it was always spring break and that was one week a year. 00:22:40.064 --> 00:22:48.574 And I might have to work after everyone went to bed or before everyone got up in the morning, but I needed to make sure for me that I was present with the girls as they were coming up. 00:22:48.574 --> 00:22:52.358 Because as an empty nester, now I can understand the, yep. 00:22:52.358 --> 00:22:57.398 The vantage point that you have of saying you have limited time and wanting to make sure that you're using it in a way. 00:22:57.753 --> 00:22:58.554 That you really like. 00:22:58.554 --> 00:22:59.804 So I love that advice. 00:23:00.173 --> 00:23:18.114 As we are wrapping up one of my favorite questions to ask of others because I like it to be asked of me is this idea of each of us being a work in progress that we evolve over time and that a lot of that is because of reflection that we do of our paths or our growth. 00:23:18.953 --> 00:23:31.634 What would you tell 21 year old Michelle either about how things end up working out for you or something you wish you knew then that might have made your journey, I don't want to say easier, but maybe easier along the way. 00:23:33.288 --> 00:23:37.598 I think I would tell myself don't sleep on the soft skills. 00:23:37.818 --> 00:23:57.519 The technical skills were always something I think, especially in finance that I tend to be, you tend to be very focused on younger in your career but things like communication, being able to give a good presentation, empathy nurturing talent, all these soft skills are really important especially in today's environment. 00:23:57.538 --> 00:24:09.901 But even even when I was younger in my career and those strong relationships that, that you build through soft schools, they can be a defining factor in In achieving success. 00:24:09.941 --> 00:24:13.371 And so I think focus on soft skills earlier. 00:24:13.691 --> 00:24:18.090 And then, and I would also say, leadership isn't about always climbing ladders. 00:24:18.141 --> 00:24:23.020 Sometimes Oftentimes it's just about incremental ads, right? 00:24:23.020 --> 00:24:31.780 So just adding to your to your job description or increasing your responsibilities or the impact that you're having on the organization. 00:24:31.800 --> 00:24:35.780 A lot of times it could be influencing without specific authority. 00:24:35.820 --> 00:24:39.520 And so don't sleep on those opportunities either. 00:24:39.580 --> 00:24:46.211 I think are a bit too two pieces of advice I would give to my younger self and anyone else earlier in their career. 00:24:46.925 --> 00:24:47.556 I love that. 00:24:48.046 --> 00:24:55.306 As we are wrapping up today, keeping in mind the motto of DEI advisors, which is empowering personal success. 00:24:55.346 --> 00:24:58.736 Is there any final advice you'd like to leave our audience with? 00:24:59.346 --> 00:25:04.865 I think, just be, don't be afraid to bring your whole self to to your workplace. 00:25:05.006 --> 00:25:06.776 Don't be afraid to take risks. 00:25:06.846 --> 00:25:11.135 I finding a mentor can be really powerful and and. 00:25:11.536 --> 00:25:22.046 And definitely seek feedback and and be really intentional about incorporating it if you're looking to continue to grow your leadership impact on an organization. 00:25:22.556 --> 00:25:24.256 That is a great way for us to wrap up. 00:25:24.615 --> 00:25:37.746 Michelle, on behalf of myself, the hospitality industry, so incredibly grateful for your leadership and all you do to advance the teams around you to advance the industry and really appreciate your joining us on the program today. 00:25:38.441 --> 00:25:39.230 Thank you, Rachel. 00:25:39.230 --> 00:25:40.151 Have a lovely day. 00:25:40.540 --> 00:25:41.260 Thanks so much. 00:25:41.260 --> 00:25:44.240 And for those who are listening, thank you so much for joining us today. 00:25:44.240 --> 00:25:46.490 We hope you'll head over to DEI advisors. 00:25:46.760 --> 00:25:53.371 org to hear from nearly 200 industry leaders who have also shared their journeys and the lessons they've learned along the way. 00:25:53.711 --> 00:25:55.060 And thank you again for joining us.