TRANSCRIPT 🔗
Austin: thank you. I actually don't know what episode we're on. We'll see when this one comes out, but thank you for joining me today. Sure. Thank you. Sarah Walters. thank you for joining me. I wanna talk about your business for a little bit. But before we do that, if you don't mind, maybe just give me a background where you're from, what you're about, how you ended up in the bustling metropolis of Grey Forest. Great bustling metropolis, huh? Yeah, that's about right. That's about right. I'm from Michigan actually. Okay so I lived there about twenty years, moved on to Texas 'cause I got cold and started flipping houses. Did that for about five years. Housing market went back in like two thousand seven. Yeah. Got into credit repair to help people and that's really how I got to where I'm at right now. Did you flip houses in Michigan as well? No no no, just here. Okay. Just in San Antonio. Mostly south side. We buy for thirty, forty thousand, fix up, flip How did you g how did you get into that? Just happenstance? Yeah. Yeah. My dad taught me how to do home repairs when I was younger, so I kinda knew how to do a lot of stuff already. Okay and he jumped in and joined us on some of So it was Did the whole family move down also or just you? They kinda trickled after me, yeah. The only one that's not down here is my brother. And he was down here in San Marcus, but he moved back to Michigan. So everybody kinda like a year after a year, all my siblings, my parents moved here last year. So everybody's here. They're probably moving in with me in about a year actually. You know, I've only done that sounds great. well it's a big ish house. I don't know, it's on a hill. I feel it's like three stories. We have plans to make it bigger. There's a she shed involved. There's a she shed, I think. She has a she shed. Yeah, you're gonna be set. She has a she shed. She has her she shed, I have my tool shed. Hi I've had I've had some family move. My mom just moved here a little while ago, so it's it's good. Having family around is great. It's good. And it's actually so I've I've done not a ton of these yet. You're actually the second Person from Michigan on here. Really? I think we all try to get as far far south as we can, is what happens. And so you're like Michigan, Texas. Were you upper? no. I was about an hour up from Indiana, right across from Chicago. Okay. Holland. Okay. Yeah. Well, I I don't know anything about Michigan. I hear it's great. I don't know. It's awesome. Kid Rock is from Michigan. Yeah, that's not necessarily maybe the best example. But yes, he is. He's from Detroit, I think, area though. Okay. Yeah. Yeah, I just very different. I'm sure it's lovely. Mm-hmm. And I was yeah, y Michigan has the upper peninsula, right? It has the It does, it does. Yeah, it's a key. It's weird that Wisconsin doesn't have that. I don't know. Yeah, they don't need it. No one needs Michael Wisconsin. So you've been down here, you flipped houses. I mean I guess I I'm there's just so much to talk about the credit. 'Cause so I I got my first credit card. I don't think I was eighteen. I could be wrong about that. I was thinking about I know, I y I feel like I would have had You had to be eighteen to get your own. Yeah. A lot of people piggyback on their parents, but it doesn't really do anything for their credit until they're eighteen. Okay. 'Cause that I was thinking I was thinking it I was thinking about it and I got like a student loan like a student credit card from Bank of America. It could it couldn't have been like two thousand five, maybe. So I maybe I was eighteen. I guess I must have been eighteen. If not, I was right around there. But I got it from like a laptop at at my house and it was no big deal. three hundred dollar three hundred dollar limit and I do remember a little bit of the advice my parents gave me like if you get a credit card when you get a credit card never ever ever carry balance and that I I find myself telling people that all the time now and it but it kind of worked out but I how what do you like how do you start cred like do you mind just talking about credit? I mean what your parents said is good for a young person because they have no idea how to handle credit. So if they're carrying a balance they're probably going to mess it up and end up with me eventually. So when you get a credit card, let's say, yeah, let's say you want to buy a house and you're a full adult and you're like, what do I do with my credit cards? Right. How do I use them to make them boost my score? You don't want to not carry a balance. You want to still carry a little bit of a balance, maybe five, ten percent. It's better than zero. Okay. So but it's more about like let's say you have a card and you use it every month for travel, expenses, things like that. A lot of people do that. On our vacation we went on, I don't use my debit card. Use a credit card, pay it off when I get home. you want to just use it and pay it down at the right time. So that's the biggest thing is paying at the right time. Of the credit card. Yeah, do you know when that is? the statement due date. I have no idea. Statement ending date. Okay. Yeah, about a week before that. So you were pretty close. Most people have no idea. Because people will often like I've done I've done that. I'll use myself as an example in all this stuff. Like there's periods when like I'll like log on a couple of times a week and pay it off constantly. I don't do that anymore. Now it's just easier to like I know kind of what it should be. Yeah and so I'll I set up the automatic payment so it just drafts out of but I think that Like one one of cards, for instance, statement closed today. Mm-hmm. So when would I like the whatever the balance is today, that's what's gonna report next month. I see. So that's why I say pay it a week before, just to give yourself a little cushion. Because I get like you know like alerts from, I don't know, whatever the monitors.
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Experience your your credit card. And it'll they all they do, they send me recommendations all the time. Like, hey, pay transfer your balance transfer your nine thousand dollar balance. But it's not it's not nine thousand I don't really have, you know? Anyway, okay. So that's that's a hot tip. I didn't Yeah, it's important. It's really important. I get that at question every day. Every single day. Hm. Yeah. So people and then a lot a lot of times people are like, What's my balance? I was like, What do you and I have to explain to them, say, hey, your limit is this, your balance is how much you've spent, and what you want to pay it down to is ten percent of this limit. So people have a really hard time understanding what those things even mean sometimes. So let's say you have I mean, I I'm not forty, people f sometimes are Surprised by that. Yeah. But I'm not forty. They're thinking might be fifty. Under okay. Well, I got some time until 40. Not a lot of time. Well, like there was times when, you know, like I remember a credit card limit was like twenty five hundred dollars. So it's like, my gosh, that's so much money. But now like banks are constantly like, Hey, we'd like to increase we'd love to increase your limit. So if I'd I'd have twenty thousand dollar limits if they let me, right? Or maybe I do, I don't even know. There's nothing wrong with that. It's not bad for your credit to have that. to have the limit. Yeah. But then but then I sh theoretically, and we're not giving any specific advice, just wanna make sure everybody is aware of that. We're just chatting. Disclaimer. Yeah. but in you in or what you're saying is if I had like a twenty thousand dollar limit, carry a two thousand dollar balance. You don't have to carry it at the full ten percent. Okay. Ten percent and 'cause usually the people that are calling me don't have twenty thousand dollar limits on their cars they're more like they have a thousand dollars or five hundred because they're still starting out. You're in a good spot financially usually when people come to me credit repair, they usually are not necessarily in a spot to be able to qualify for that. So you can keep yours a couple hundred dollars so you don't have to worry about interest. But you just don't want it sitting at zero. You gotta keep it in the game, you know what I mean? I see. So if you're just using it and paying the statements or whatever like that. Okay. I mean or you should leave I mean by the time I would make a payment on the statement balance, I'm gonna already have So if you pay it to zero every month and so you never show a balance reporting to the credit report, it looks like you're not using it. I see. Like I just I everything 'cause it's points, right? Like you gotta get your miles or points. I get airline points all the time, definitely. Okay. Yeah. Yeah, I didn't I didn't even I didn't know that. So okay. I have lenders call me, they're like, Hey, I'm gonna run this simulation, what should I put? And so I say, Hey, add twenty dollars. to that card and see what it does and they're like, it gave us another ten points. Cool. Interesting. Yeah. 'Cause like i that's funny, I'm just sitting here thinking like all the things I don't know about my credit. 'Cause like I've never I've never missed a payment, right? Like in my life. Mm-hmm. What's that debt? But like when I buy or sell a car. So I just traded in a car. And like that like week when the credit agencies are are told that I paid off a debt, my credit score jumps like to low eight hundreds. And then as soon as I get the the report the new loan, it goes back down to where it normally is, like let's say seven fifty. And sometimes that's not what happens. Sometimes you actually lose points when you pay off loan. But you kinda you kinda replaced it though, didn't you? Yeah. So but it's just interesting. I yeah, it's just I think it at least for me, I'm just I'm just I guess I'm just putting all my cards on the table and like totally letting people know I don't know how credit works. but yeah, it's hard to track like what actual decisions you're making in real life and how they're affecting your your credit. Is that I'm sure is that common? No, I think so. I mean I think the biggest thing that people need to know about credit and credit repair is really to educate themselves, you know, even from me. Like I'm a credit expert, you know, self proclaimed of course, but But I'm a credit expert, an undisputed champion, all of that. You need to educate yourself before you come and ask for advice from somebody else, even if it is an expert. Like a lot of people are learning from hey, my cousin told me this, TikTok told me this, or the loudest person in the room, right? That's who they're gonna listen to because they're just talking and talking, and you start to believe it if someone says something with confidence, right? So educate yourself, look at your credit, you know, pull it from annual credit report, for example. If you want just an easy free option, look at your credit report line by line, and you'll start to be able to understand it. So it's it always educate yourself. That's the biggest thing. You can protect yourself from other not as reputable credit repair companies. So just make sure you know what you're doing before you take someone's advice blindly. And you said my annual credit report? Just annual credit report. Is that just a website? it used to be annually but now it you can get weekly. Ever since COVID they started letting people actually pull it weekly there. Now we do have a three bureau monitoring platform that people can pull on but if you want to just take a look for free and just Look at your credit and study it, that's the place to do it. Why are there three bureaus? money. I guess I mean they're for profit agencies. They're not a government run agency. They are for profit companies. They're all separate. They do not communicate with each other. So and they people pay
them. So they make money off of everybody too. And there's just kind of different takes on how they formulate the score or whatever. They're all different algorithms. They're calculating every algorithm is calculating the risk of if you're going to default on whatever that type of loan is in the next ninety days. So they're taking this math formula and putting all the factors in for a house or if you want a car, if you're a credit card. an apartment, they're all different scores, which you've probably seen that. Yeah. And it's not totally unlike like bond credit ratings in in my world. Like you're you constantly have bond ratings of how likely they're interesting. See I don't know anything about that. So it's I it's very similar. It's I mean it's very there's a little overlap there. Yeah. Interesting. Okay. So like how do how do you so when people start credit, what is that? Is that usually a credit card by themselves or are they piggyback on the post? I have I have four kids and all of but one are eighteen. The other one will be eighteen in December. So I've helped them all build credit. One of has ruined it already. And and I can't fix it yet 'cause he's still doing that, you know. Even my own kids don't listen to me. I think they listen less. but my other ones, I got them each two credit cards. I went with usually Capital One and Discover are really good. They both have s like a Discover has a student card that's really good. I can if anybody wants it, I can share the link and everything too. but Capital One and Discover are really good for that. And they'll usually give you one, two, three $3,000 limits to start with sometimes. So that's where I'd start. I held my kids' cards for like six months before I gave them to them. And they just sit open, no balance. I would use it a little bit to give them some usage. Yeah. Nice. And then I was like, hey, this is what we've been doing. This is how I want you to do it from there. Maybe I'm more controlled because I am in the credit world, and maybe other parents wouldn't necessarily know to do that. But for me, it was the best way to try to kind of teach them. Okay. And then and feel free to not release all the trade secrets. So I'm just I'm so curious. It's okay. I'm an open book. If you because so that's kind of what I did that worked for me, that's great. Like if somebody if you add your child, like let's say I have a card I've had for 20 years. Yeah. And I add my daughter when she's 18, does she get like all that credit history imputed to her? Yes and no. So it used to be authorized user accounts were just blindly used and nobody knew the difference or cared as far as loans go. Lenders are starting to kind of get a little bit wiser to it, or maybe they're being forced to. you they you to have Some of your own. I had some one come back to me and they said their underwriter Hey, all they have is this authorized user account. That's not theirs, it doesn't count. I need them to have their own. So they
do work and they do help your score, but a lot of them, if you have a really thin file, they want you to have one of your own. Interesting. Okay. So you start to build credit with credit card of some kind. That's good. What's like what's the next step? Is like buy a car generally or another? Is because their parents want to stop paying for their cars and they go buy their own. I see. So that's usually the next. Step is a car or an apartment. Things like that. They need to build it so they have a good score for getting an apartment. Okay. And then houses down the road, I guess. Yeah, yeah. I mean a lot of people, the credit builder loans to me are a joke. Like I don't want to name any company names or anything. We all know who we're talking about. Stay away from those. They're just and all those ones that say, Hey, you can get this two thousand dollar credit line, blah blah blah, it reports to all the three bureaus. Most of the time, they don't. Because if you didn't have to qualify for it, it's not gonna have a limit. I see. And they'll report a credit. card with no limit, so it if the balance is on there it looks like it's always maxed out or if there's zero balance it looks like you don't you've never used it. So stay away from so called credit builder accounts. Interesting okay. And then where where do things go wrong? Like typic I I guess is that all over the map with credit in general? Yeah, like where like things are going good, kinda getting the hang of this credit card thing. Like is there like Why people have to come to me? Yeah, is there like a typical thing that like I'd say half of my clients come to me because of a divorce gone bad. Okay. 'Cause you're s technically you go to court and the judge says, You pay for this, you pay for this, we're good. But if this person doesn't pay for it and they're supposed to and that person's on it, it still hurts them and there's nothing they can do about it because a contract with the creditor is not with just them, it's with both of them. So it still hurts you. You'd have to take them back to court, sue them civilly and If they're not paying that they don't have money anyway. So it's not, hey, this was in my divorce, it shouldn't be on my credit. Unfortunately, that's not how it works. So so the order doesn't really translate to the actual application. Yeah, because they have a contract in writing saying you're responsible already. I see. That's why co signing too, people also say, Hey, I'm just a co-signer. I this shouldn't be my responsibility. But you signed saying if that person doesn't pay, you're gonna pay. So that that question comes up up a lot. That happens a lot. I don't even co sign for my kids. Like I'm gonna say, Hey, if I I'm gonna be on something, I'm paying it and you're paying me. Like with their cars, I didn't co sign for them. I'm making the payments and then the ones that do have a job pay me for it kind of thing. Kids, man, I'll tell you, yeah. You know, with four of It yeah.
You never know. You have a bunch of kids too. They're not there yet though. It they're not there. I don't I don't know. They're one turned thirteen, oldest one's thirteen now. Okay, so getting closer. Getting closer. It's gonna be fine. It's fine. I'm not worried. I'm a cheer softy anyway, so I don't know. It depends on the this weekend my wife is is headed out of town. little girls trip to to Charleston. And so I have I have all four. So if you wanna pray for me, that would be just phenomenal. It's gonna be great. It's gonna great. Girl dad. It's gonna be great. It's gonna be great. Anyway, I'm off topic. So what how I guess how does credit repair w work? Like 'Cause nobody's trying to have bad credit, I think. I no. I mean some people I sometimes when I look at it I'm Did you try to do this? Like it looks like you've never paid anybody. And and you can tell a lot, like by a credit report, they'll have like a moment in time where their credit was bad. And then there's people that are have bad credit their whole life. So it's it's you can kinda tell who's probably gonna be successful, you know, in it. But credit repair is it's a mystery to a lot of people. They're like, Well, why don't I just do this myself? Which You know, people could do what you do kind of themselves. They could do what I do themselves. They could repair their car, they could paint their whole house. They could do anything themselves, but they don't want to because they don't have the time, the expertise, the know-how, the knowledge, the laws, all of that. So credit repair is using the laws that protect consumers to help consumers. So like let's say you come across a company, a credit repair company. You've probably seen them. They're like, hey, 30-day credit fix, guaranteed, seven fifty. Sounds cool. Sounds great. Sounds great. If someone's telling you that, they're selling you. They're not helping you. Okay? That's what they're doing. They're selling you on something. And if they are actually getting results, it's not legal, whatever they're doing. So you gotta watch out for that. What real credit repair is education. So yes, you dispute things that are eligible for dispute, but there's also other things that a credit repair company can't do for you. Like sometimes there's accounts you have to settle in order to get them deleted. So we can advise them which ones to settle, give them a script on what to say, who to call, so they don't call the wrong person, but we can't call them. But once they settle it, we can help them get it off their credit report. So it's strategic, you know, it's utilization, it's seeing what actually does or doesn't have to be paid. It's advice. It's a lot of I'd say it's a lot of education is what real credit repair is. There's a lot of parallels between what we do, I think. Like just helping navigate. Yeah. Like it can feel like an overwhelming, complex thing. But you just gotta kinda opportunity cost, like what's the biggest bang for your buck here? What are we trying to do? And then interesting. No, most people that come to me, they're like, I don't wanna do this myself. That's where I'm coming to you. I w yeah, I would I would and y you touched on it, like people anything that I try and do to save a buck, like it's just not even if I do it, it's just not gonna be as good as if Yeah, it bites you in the butt a little bit. And I should have just done what I do. Like what I do as wealth management. That's where I maximize my value per hour. It's just better to do that and then pay somebody else where they're maximizing their value per hour. Like just kind of the whole economy is based on that. So I'm a big fan of that. Do you do what about like So one thing I do, actually the first one today is I just started this Financial Foundations Academy and it's it's just like this open Complimentary webinar where I just try and lay like the basic foundations for financial wellness. Like how do you do a budget? Yeah. What is a stock? What is a bond? That kind of thing. And it's it's not like it's it's complimentary. Like I'm not charging for it, but it I just feel like there's so much into like you have to invest back, you have to educate, you have to help people on the the front side. Do you do like a lot of education before or thought about that? Or I'm sure you get questions all the time. I I have clients that call me from years ago that are like, Hey. I'm sorry to bother you, but I just wanted to ask you this question to see if, you know, maybe you can help me. And so I have people call me all the time for education questions. I'm always happy to help people that just have questions. I'm not here just to make a buck. Right. Oftentimes I'm like just giving advice like, Hey, if you do this, get all this stuff done and then come to me. You're not ready yet, basically. So I do have those conversations as well. Interesting. Yeah. Any other like any other like commonalities you see when working with people, like man, if they just wouldn't do this, or here's just a a tip, or that's kind of an open question. I probably didn't prepare you for that. I mean, I that's okay. I would say the biggest thing that I wish people wouldn't do is cosign. And I know we already talked about that, but that's probably the biggest thing that I would say i is the biggest thing not to do ever. Ever, ever, ever. Interesting. Yeah. And if you're a couple, let's say you and your wife want to buy a car. Don't put both of you on it. Yeah. Don't put both of you on it. We. Yeah. Yeah, we Is I mean 'cause what if something goes bad? At least one of your credit is good. Like, you know, you said maybe a a joke of some kind. I have a really bad one. I love jokes. Okay. Let's hear it. So they always say what is a significant other? It stands for sign if I can't. That's good's good. No, I like it. Yeah, there you go. Yeah, we c I don't wanna you know I don't wanna divulge too much on a public podcast, but like I yeah, I mean I I own
a business. I was doing a business. Right, right. Like there's a lot of complexity to that in the finances, there's a lot of control over over kind of how that how that unfolds where who's getting W two, K1s, all that stuff. And so my I would say my I will say my wife owns our cars. I own the house. I I think she she's on the house. I feel like she's on the house. Pretty sure she's on the house. I should know that. I'm sure she's at least on the deed. She's gotta be on the deed. At on the deed. I'm pretty sure we might have to talk to her after this to make sure you're not like I'm sure that's the case. But yeah, it's it is like you should really should I guess that goes back to your point, education, being aware of how the system works. It's not like a I think people approach things from like a this is how it should be, like an ideological standpoint. I get that quite a bit. And it's just that's just I wish it was that way. But it's not. And so play the rules by the ru play the game by the rules of the game. Don't try and change the game. Yeah. Yeah, don't try and reinvent the wheel. There's no reinventing, especially in the credit world. You can't there's nothing to reinvent. Yeah. Really. Not at all. Interesting. However, it is a cool time that I'm here with you today for a Very specific reason. It is. I mean, Kurt. No, no, I'm gonna tell something really cool. I'm okay. The suspense. The suspense is killing you. So today, I don't know if you know this, but we've been working on an app for your business. I did not know this. It is a AI DIY credit report credit repair platform, and we actually submitted it today to the app store for review. Nice. So it's gonna give people a cheaper alternative to Is branded under your brand your name? It is, it's a different LC, but it's it's branded in the Paramount family. It's called Paramount Credit Pathway. You've probably seen some. some stuff getting thrown out from me on that. That's awesome. I've been working on it since November. So that's coming out. I mean it takes a couple of weeks. But still. Yeah, it's exciting. So they'll be able to do it for a a fraction of what we charge. Not that we're that expensive for credit repair, but they get to use all of our tools that we have and it's got a really big education library 'cause we've talked about I'm really big on education. And so they're gonna have access to all of that. It's gonna, you know, basically read their credit report using my AI built logic. So it takes my brain, the big brain, that's what Ashley always says. That's right. And puts it into AI to spit out how to repair your credit report. So they're gonna get that plan and it what takes them through the disputes, what to do, what to settle. So for might say about a quarter of what we charge now. That's awesome. Mm-hmm. Does it does it also have just like monitoring? Like let's say you have good credits? Absolutely. Yep, we ha we actually built our own monitoring platform. So we have a three
bureau monitoring platform that we launched. Two months ago? Three months ago. Yeah. Would would it help with like it's like a lot of my clients, right? Potentially have good credit. But you know, like sometimes, depending on what generation you're in, some scams are more compelling. Yeah, they fresh it, they fresh it. So like I'll get a call from a client, it's like, I I got this email and I clicked on it, like what do I do? And I'm like I don't I don't know exact like I don't I don't know. Like tell me more. Like I need understand. But a lot of times like do I just go freeze my I don't even know how that works. Is that something freezing your credit is very easy. It's online. If anyone ever wants to do it, I'll just shoot you over the link. You can you can even Google it. Freeze my experience and the link is right there. Freeze my Equifax. It's right there. It's free and it takes five minutes. So you can do that. However, in in our monitoring platform, it does have, you know, ID theft insurance and everything on it, student loan assistance, subscription management. Manager, three bureau monitoring, everything. So it they they actually have some assistance there too if they ever want to use it. That's cool. And you said so the process is a couple weeks? Yeah. Well that the monitoring is just for anybody. It's just like using my FICO or Experience. So that's just for anybody. It doesn't matter about good credit or bad. But yeah, we have to go through Apple's review system and Google. And that that takes a Well, I need I need 14 test users for Android. I don't I know one person that has an Android. I don't have an Android. So if anyone you know has an Android, let me know. I look through all texts and see who has green bubbles. Exactly, exactly. So yeah, Apple's not like that. Android though, they're very like, you need a two-week. Twelve user test period, closed loop. Apple's like, forty eight hours. Good to go. Yeah. Well congratulations. That's very cool. Yeah. And again, even if it's just I feel like it's super important to cast that net so everybody has the opportunity to engage with it. 'Cause engagement, education I think we agree. That that's that's gonna lead to better outcomes mostly. Yeah, I think we're on the same page there. I think we have the same kind of work ethic in that way, or moral or whatever you wanna call it. I like it, yeah. Mm-hmm. Yeah. So what what got you into credit repair? So you're flipping houses. You know, I was flipping houses and the market usually we'd flip a house and the market was hot in two you know, early two thousands. We were just flipping houses right they'd sell two days on market, just boom, boom, boom. And then we held one for two months and I'm like Boom. Sure. And it was the bad one too. It wasn't even like a nice sweet deal. It was it wasn't great. It ended up having foundation, so you know how that goes. So it wasn't a good one to hold. We sold it in two months, but still. So I started looking into like what's the problem here? And the problem is All these lenders bought all this bad paper, bunched it in with good paper and sold it. And they just got screwed basically. And so does everybody else. And so that's why everybody's credit started getting bad and so all the requirements to buy a house just got tighter and tighter. Before it's like, hey, you can chew gum and walk, you can buy a house. Right. But now you actually have to have good credit. And so that got me to into thinking about what I could do to help these people actually buy a house. And I was tired 'cause I did a lot of physical of the fixing side of the flipping. So I was just done with that too. So you've been doing it like a while. 2007, yeah. That's like 20 years. Pregnant with my daughter. I put an ad in the newspaper, said home buyers wanted with bad credit. We have a plan, blah, blah, blah. And people just start calling me out of the newspaper. I'd go out into San Antonio, pregnant from nine to nine, seven days a week. Put out bandit signs. Like we start I started off hardcore. So that was that was how we did it back in the day, guys. There wasn't this social media podcasts and things. It's crazy. Like it's crazy to think because like I go to I'll go to some Northside high schools or all I'll to kids in high school at the time. Yeah. And like they were born like after what we're talking about. They were born after we graduated. And so that's just crazy. I'm older than Google. We're both older than Google. I know. So like talking about like a newspaper, like a like advertising a newspaper doesn't even it doesn't even compute in the brain. Like, what do mean a newspaper? Yeah. And that did amazing. I'm sure it did. Everybody's so great. Everybody had newspapers. I mean I w I had appointments every two hours from nine to nine. Every day. Good for you. So it was just like busy. And seeing the opportunity. That's awesome. Mm-hmm. Yeah, that's cool. I had my broadband card on my laptop. I'm like, let's go. Book with my presentation. Yeah, you're stone cold. I don't even need this anymore. I don't even need this anymore. It's just so it's Paramount. Was that the did that launch in 2007? It did not. So I did start my company myself back when I was previously married, and then when we did get divorced, I said, Hey, you can keep it, and I'm going to just branch out and do my own. So I said, Here's my baby, I'm going to create a new baby. I see. Yeah. That was like 2014. Okay, so you still, I mean over a decade here. How do you like being business owner? I love it. I it sounds like you've always been kinda entrepreneurial. Very much so. Like I was I was nineteen when I moved here. So I worked for Kirby vacuum cleaners for door to door. Door to door. man, I've seen a Kir yeah, I love it. Because it's in it's amazing. It's a very, very good. I hated it, but it was great for a nineteen year old. So that's how I started in Austin for a year and then and then I started flipping
houses so I was twenty. I remember I don't I think it was Kirby. Like there was a door to door salesman. It came I was like in middle school. My mom bought a vacuum because they're really good. They got me with the they got me with like the the picture of the like the bugs that live on your mattress. the we would go around with these little dust things and we'd we'd vacuum the mattress and lay all the dirt around your house. Yeah, it was nasty. It's very effective. Very effective. It is. You're like you're filthy. Yeah, I mean it's just it's yeah. Yeah. It got me. I didn't sleep that night and she bought now what the vacuum was expensive. I think when I sold it it was two grand. Yeah. Yeah. It's okay with a hard sale. So that's how I started out really. That's that's the Again, that's not even relatable to people anymore now. It's really not. 'Cause like it used to be like you knock on a door, somebody's visiting us. Now it's like who's in my house right now? Let me pull up my ring camera. Yeah, I don't I'm not gonna answer the door. I'm gonna look at you from my camera, but I don't want to answer the door. The UPS guy came to my door and knocked today, I was like, What's the deal? Why is he knocking? We can't just leave like I'll try to sign all. Okay, sorry. Yeah. It's yeah, it's just so it's jarring. It is, it is. It's very different now. So but you like it though, you enjoy entrepreneurship? I love it. I would I don't think I could ever work for somebody again. I'm always gonna if I if I if this didn't ever work eventually, which I will, I have no doubts about that, I'll find something else. Yeah. Yeah. But I'm here I'm here to stay. I've doing this so long, like we have a good reputation, we do good work, that's why we're still here and that's why you don't see a bunch of junk about us online. It's all good stuff. I my my parents were I I guess boomer yeah, boomer generation. And so like I feel like that generation was like, no, go to college, get a degree. and that worked for that especially worked for their generation. and it still works. Like if you you could do you could do that. It's a path. But I like I bought into it, I was like, no, I should go corporate and I just like mine my story is like painful, like just painful interactions time after again with just like corporate corporations want you to be a cog, yeah. Or nothing. Like don't be Problem, and I was always a problem. I think you probably were. Yeah, always. I mean, if if we were both there, we'd be a big problem. Yeah, big problem. Just yeah, they're they're talking. You need to one of them needs to go. Yeah. Do they make a joke? Do they laugh? But yeah, it's five years this Thursday. And I just I look back and I think to myself, yeah, I know. Crazy. Nice. I think back and I think like I I was Stockholm Syndrome, is what it was. Like, I was suffering from Stockholm Syndrome, which is just like that that feeling of like you're you know, these prisoners and hostage shakers are dependent on each other. Like, I just felt like man, I look, I look back and I think, like, I just wasted so much time. And it's not all wasted, right? You learn and you you get better but I don't know, I just can't do it. Mm. I mean I started the same way as you. I went to college for international business for for a year and then I was like, ooh Yeah. I fell asleep and I said that's it, I'm done. I'm not made for this. My kids are all in trades, welding, mechanic. So I think entrepreneurship too. Yeah, it is. My son's you know, he's he's going into body work now too, 'cause he really enjoys that part of it. So he wants to have his mechanic shop and his body workshop. So yeah, yeah, they they all have it in them a little bit too. We had that my my firm is named after my brother in law, he passed away. But he was like for all in our twenties, like everybody had a college degree except for him. Mm-hmm. But he was he was an union electrician in California. And we're all just like looking around like struggling to get that next corporate job or whatever. And he's just like out here just charging union wages, making a bun like living the dream. He bought a Kirby vacuum. Fun fact he did. Yeah, he he got they got him with the Kirby vacuum. But he had he had one. but no I'm I'm and do you have any favorite parts of entrepreneurship or any other things you think about if you didn't do credit repair? I've been thinking credit like I'm always trying to find ways to do things better and more efficiently. And I'm a very detailed person, so I'm always focusing on that. So I have a hard time being like, Well, what if I should do this instead or that? It's all kind of credit related, like with the app and the monitoring and everything. And we help a little bit with buil business credit. We don't repair business credit because it doesn't have the same laws that protect a consumer at all. Because when you're working on business credit, you're not a consumer anymore. So th the laws don't protect you quite the same with disputes. I don't even I I I'm almost embarrassed to acknowledge I don't even know how that works. Like I have You probably have business credit. Like you have what's called it instead of a credit score, you have a paydex score. And you're and it goes through your Dun's number and everything. Of course. Of course. Your dunes. You're not dunce. Okay. Dunes. D U S. Dunes, of You know your Dun's number. Come on. I have no idea. No, not like the actual number, but you know you ha you know you have one. Of course I do. Okay. Well you can go on you can go on nav dot com dot com. And you can get it all set up there for free. I could s If I swear if I don't that's I feel like I should do that. You should because you have to settle. Okay. Like a lot of companies will ask you for that. Like a lot of times a merchant servicer will want that. So you may and have it and you just don't know it. Maybe someone did someone set it up for you probably? I don't th
'cause I don't really have merchant processing or anything. Yeah, I guess not. I only do because I have to for the I don't use it for my credit report company. So But like I have had like I have business credit card. Yeah. And I have I've That looks through your your EIN though. Yes. Mm-hmm. So that's different. Okay. It's still your business report. Like you can go experience business credit report, they have their own credit reports too. But you can't go in and hire you can try to hire some somebody to repair your business credit, but unless it is one hundred percent blatantly obvious, fully documented error, which most people don't have that information, there's nothing you can do about it. But we can help you build it. I know c I can definitely help people build it, but I'm not gonna work on repairing it. Because I don't have like I I took out like a small loan, let's say, hypothetically, from a bank just to help build out the office. Because I was like, why not? So I had a business loan through a bank. Would that make me have a done? Yeah. I mean you have a paydex score. A good paydex score is eighty. Okay. This I this is brand new my first time. I it's so no if you get on nav.com you can you can pay you won't they won't give you your paydex score without you paying for it, but you can set it up so you can see and they'll give you like, hey, you could probably get this and do this and this and this to build your credit. They'll give you options on it. I don't know if I really I don't wanna say I don't really care about my business credit. I mean you should I should be a business owner. Because you can buy everything under your business and use it as write ups. Which I would only do according to IRS standards, of course. Obviously. Yeah, just like like for business purposes. Like like Ashley runs a key to gifts gift basket business. Great stuff. She love Excellent, beautiful, creative. She can buy a vehicle as long as it weighs over sixty eight hundred pounds. Are we talking section seventy nine right now? Maybe. I don't know. I don't think so. Okay. It's you're close. There's different rules. Yeah. Check out check with the tax advisor. You can, yeah. Check with the tax advisor. I am not a tax advisor. Do not take this advice. This is just according to my con. So yes. But as long as you're using it for your business 100%, you can do that. That's why you see a lot of rich business owners with like Range Rovers and G Wagons. Because they weigh a lot. Yeah. Yeah. Yeah. And I know there's I'm not a pro at all that. I there's there's weights and and you can ride it off like anyway. I'm probably it's it's split out over years. years usually. It's not all at once. Usually it's like I forgot I'm not gonna say the exact numbers, but I think it's over like three years or something like that. Yeah, no, I'm a big fan of vehicles. vehicles. Yeah, vehicles of car vehicle like like I have like I mean the the Tesla and then the car I have now. Like I was just talking about the trade in. It yeah, it's a business car. I mean, why not? You know, you have to. So I I mean I think for me though, like I I would be I think it would be appealing for me, my business is property acquisition. Or like having my own office. Mm-hmm. And so that would be important having Dunance. Dunce number. I mean a lot of they'll just feel like I keep saying that wrong. Dunns? Not Dunce. I mean get you at if you want, but do U N N. Are you saying pan or pan? Pam? With a pan. Sorry. Sorry. Pan. It's pan. It's definitely pan. D dash U dash N dash S. It's split up like that. Yeah, it's got dashes in it. Okay. That's good. That's a hot tip. Okay. There you go. But yes. Business credit. I like I get the question a lot about business credit. So I yeah, I didn't. I don't I have no idea how that works. That's interesting. So do you help with that too though? I can help them build it, but I but if it's bad. Like if a business owner is listening to this. Definitely. I don't really charge for it though. I just say, hey, here's how you do shoot it over to I don't walk them step by step. If they want me to, I can definitely build a s build a price for but I that's not really what I focus on. Sure. Yeah. Sure. No. 'Cause they have to go in and do these things. I can't do all these applications for Like that's fraud. So they have to go in. That's fraud. That's fraud. They have to go in and apply for everything. We'll be very clear. Yeah, I can advise them what they should do, but that's about it. Okay. Mm-hmm. Fair enough. This is I'm I'm just taking it in. I'm like having to absorb more than normal. Well you're a very inquisitive individual. I like it. No, it's it's interesting information. I I like I said, I get questions on credit, but I d I don't know. I mean, other than being a consumer and experiencing credit like other people do. It just seems like, you know, pay off your payoff things, but it's always more nuanced than that. There's more to it than that. No, I know I see people on like Shift Talk and all that stuff online on Facebook and they're just repair your credit yourself or just do this yourself. And people are Well, I really just wanna I wanna have some advice. Like, yes, I could do this myself, but I'm asking because I need some help. Do you think that that has pi 'cause in my industry that is very common. Like one in one in three people is a do it yourself investor. And it's like almost the way it's talked about is almost like with this I don't want to say superiority, but Like it just it's just portrayed as if it's it's this industry is almost built on this idea of taking advantage. It's it's there's a lot to I think we both hear that. There's complexity. Like there's and if you can get people engaged, suddenly they realize like, I'm not I'm not flopping around in a kiddie pool. Like I'm in the ocean here. I'm in the like the the depths of the ocean. Like it anyway. No, no, no, I agree. I mean I think both of our industries have a little bit of mystery to them that people don't understand. They think they do. Yeah, they do. And they love to throw like a a TikTok out there. I mean Always a TikTok or I got a brother, I got a cousin. Yeah. Yeah. A th a reel is not gonna And I don't I don't I don't sell people ever. Like if you ever hear me on a call with a client, I'm not like, Hey, you should do this because I'm the best and I'm the only one that can do this for you. I guarantee you'll never hear me say that. I'll like, This is the plan for you. I'd be happy to help you. If it's something you wanna do, you let me know. We'll get you signed up. I'm never just like trying to persuade people. 'Cause if you have to, they're gonna not be successful and then they're gonna come back at me about that. I totally totally agree. Yeah. So Well, Sarah Walters, thank you for joining me. I appreciate it. Thanks for watching. We'll include whenever this drops, we'll come some time. It'll drop in August sometime. Cool. but whenever drops, we'll include, I guess, links to the app and and whatever else you have. But check them out, follow them on at least follow them on social media. but I really appreciate you joining us. Thank you for coming in today. Awesome, awesome. Thank you. Thank you.