ABOUT THIS EPISODE
While reaching new patients is always a priority, Dr. Gossain also discusses the importance of personal attention and respect for current patients. With 2 offices and about 20 employees, it’s also important to look at staff turnover. Dr. Gossain explains how increasing patient happiness has led to a decrease in staff turnover and improved employee satisfaction. This has had a positive effect on the overall office environment as the focus can remain on patient care. This is especially important in a practice like radiation oncology, as most patients are seen daily for an extended period of time and there are more opportunities for communication.
Tune in to discover how Dr. Gossain has learned from past mistakes while learning to manage his office’s marketing needs. In this episode, we’ll uncover the two most important marketing tips to remember when starting your own small business as an independent physician.
Disclaimer: The podcast and artwork embedded on this page are from Dr Marketing Tips, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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