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ABOUT THIS EPISODE

This week, we introduce the final installment of our four-part series which now totals more than one hundred different action items to improve the patient experience at your medical practice.
In this episode, we focus on enhancing the specific interaction that takes place between the patient and the physician. We also flesh out several ways to improve your patients’ waiting room experience. From screening job candidates to empowering your employees to make small yet impactful decisions, the patient experience should be a consideration in every part of your practice.
In patient-focused healthcare, positive patient experience ceases to be purely about repeat business as it becomes an additional way for you and your staff to care for your patients.
If you haven’t already, be sure to check out Part I, Part II, and Part III of this series for seventy-five more action-items.
English
United States
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TRANSCRIPT

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