TRANSCRIPT 🔗
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[SPEAKER_00]: Welcome to Daily Influence, your daily dose of positive influence.
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[SPEAKER_00]: I'm Brian Smith founder of IA Business Advisors and co-author of the Iain team series.
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[SPEAKER_00]: Each day we share stories and insights to help you find be and build your influence in a positive and responsible way.
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[SPEAKER_01]: And I'm Greg Clino, partner at IA Business Advisors, and co-host of Daily Influence.
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[SPEAKER_01]: Be sure to follow, subscribe, and share Daily Influence with someone who could use a little extra positivity today.
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[SPEAKER_01]: And make us part of your Daily routine, whether it's during your commute, on a walk, or an quiet momentous for you, because you're influenced matters.
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[SPEAKER_02]: Welcome to Daily Influence.
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[SPEAKER_02]: I'm Grecoino.
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[SPEAKER_02]: Today, I'm joined by Dan Krinsky, a pharmacist, educator, entrepreneur, and longtime volunteer who has worked demonstrates how knowledge can create an influence far beyond a single interaction.
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[SPEAKER_02]: Throughout his career, Dan is taught thousands of students, precepted hundreds of future pharmacists, helped patients better understand their medications, and collaborated with healthcare professionals to develop programs.
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[SPEAKER_02]: He is the owner of Educare for you.
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[SPEAKER_02]: co-founder of PGX101, an adjunct professor at the LECOM School of Pharmacy.
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[SPEAKER_02]: For more than two decades, he's also helped coordinate and participate in medical mission trips to Honduras.
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[SPEAKER_02]: Dan's story raises an important question.
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[SPEAKER_02]: What happens when we stop viewing knowledge is something we possess and begin treating it as something we are responsible for sharing as well.
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[SPEAKER_02]: Today we'll discuss the ripple effect of education while understanding the central to informed decision-making.
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[SPEAKER_02]: What responsible service looks like and how each of us can use our experience to help others make better choices.
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[SPEAKER_02]: Dan, welcome to Daily Influence.
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[SPEAKER_02]: Didn't you've taught thousands of students and accepted hundreds of future pharmacists?
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[SPEAKER_02]: Why did you first recognize that your influence was not limited to what you taught them?
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[SPEAKER_02]: But would continue through the patients, colleagues, and communities they would eventually serve?
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[SPEAKER_03]: I think as I reflect on my career as an academic mission, I go back to when I was working at the University of Alabama Birmingham Medical Center.
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[SPEAKER_03]: And we used to teach Dr. Pharmacy students from Auburn University and we also had residents that came through our program.
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[SPEAKER_03]: And we used to see a number of those students and residents graduate to get their certificates and get hired on by the medical center.
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[SPEAKER_03]: And it was always rewarding to me to watch these young clinicians develop into more seasoned clinicians and to use the knowledge and the training that we had provided to them in their practices and to see them become the next generation of patient care clinicians with the hospital.
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[SPEAKER_03]: So I think that's when I first started to recognize that's
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[SPEAKER_03]: We had the potential to influence people that could make a huge difference in other people's lives.
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[SPEAKER_03]: And I've seen that same type of scenario play out in a lot of my roles as an academician, whether it was at Ohio Northern University, Northeastern Ohio Medical University, or now the Lake Eury College of Medicine, Lee Com.
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[SPEAKER_03]: It's a real blessing to be able to
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[SPEAKER_03]: have that type of influence at the C students, blossom and become the patient care clinicians that you hope that they would become when they graduated.
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[SPEAKER_02]: Whether you're speaking with a student or counseling a patient, providing information is not the same as creating understanding.
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[SPEAKER_02]: What if you learned about communicating complex information a way that helps someone confidently make a better decision?
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[SPEAKER_03]: First thing I like to do is establish a baseline.
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[SPEAKER_03]: and I like to have dialogue with the individual to determine what are they already know because I don't want to assume that they know nothing and I don't want to assume that they know everything and so establishing that baseline and developing and understanding, developing some rapport demonstrating respect and empathy I think all goes a long way towards determining
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[SPEAKER_03]: It's not just a one-way conversation, it needs to be dialogue within an individual, so that you can empower them to make better decisions for their health, and I think that's an important role that we can play.
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[SPEAKER_03]: It's not just teaching a dog how to sit.
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[SPEAKER_03]: I mean, you're working with people that have very complex lives, and learning about baseline information, learning more about them.
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[SPEAKER_03]: sharing information with them and, again, helping to empower them to make better decisions.
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[SPEAKER_03]: So, all is again, very rewarding.
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[SPEAKER_02]: Yeah,
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that's so important.
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[SPEAKER_02]: In pharmacists regularly help people make decisions that can directly affect their health and quality of life.
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[SPEAKER_02]: How do you balance professional expertise with respect for a patient's autonomy values and the right to participate in the decision?
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[SPEAKER_03]: That's a great question.
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[SPEAKER_03]: That's something that comes up in my conversations with my students on a regular basis.
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[SPEAKER_03]: We're very knowledgeable.
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[SPEAKER_03]: We learn a lot in pharmacy school.
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[SPEAKER_03]: We teach our students a lot in pharmacy school.
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[SPEAKER_03]: And it's very easy to want to share all that information in a very technical way with everybody with whom we interact.
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[SPEAKER_03]: Whether it's family members, friends, patients, colleagues.
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[SPEAKER_03]: Again, I think one of the most important things we can do
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[SPEAKER_03]: What are our patients really want in establishing again that baseline and making sure that we're taking into consideration their interests their needs because if we go into A situation where we feel like we know what's best for them, but they're not buying in.
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[SPEAKER_03]: there's going to be a huge disconnect and it's going to lead to a situation where they're not going to trust us and there's going to kind of go on their merry way and do whatever they want.
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[SPEAKER_03]: So again, it's establishing relationships, it's understanding patients needs, it's asking questions.
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[SPEAKER_03]: One of the things that I've learned in my career is it's so important to ask a lot of questions to get as much information as you can.
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[SPEAKER_03]: to be able to focus your education in the most appropriate way for individuals.
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[SPEAKER_03]: You know, I was taught many years ago.
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[SPEAKER_03]: My mom said, you've got two ears in one mouth.
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[SPEAKER_03]: You should listen twice as much as you speak.
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[SPEAKER_03]: And that's served me very well.
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[SPEAKER_03]: And I think patients appreciate the fact that I'm willing to listen to them.
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[SPEAKER_02]: Yeah, that's my advice from your mom.
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[SPEAKER_02]: Through PGX 101, you help healthcare professionals understand how genetic differences can affect medication response.
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[SPEAKER_02]: Once as personalized medicine teaches about the risks of relying on assumptions or treating every person as though the same solution will work for everyone.
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[SPEAKER_03]: Another great question, and I just had this
conversation with my student about 15 minutes ago.
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[SPEAKER_03]: You know, we talk about reading the literature and looking at studies that included hundreds of not thousands of patients, and they draw conclusions about different therapies that that particular study felt that were in patient's best interests.
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[SPEAKER_03]: But we need to take a step back and realize that we're each our own patient with an our own study, we're an end of one, and everybody needs to be evaluated individually.
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[SPEAKER_03]: You know, we might get a study that looks at a thousand males between the ages of 60 and 65 that all have the exact same medical condition, but every one of those individuals is very unique and through what I've learned in this whole area of pharmacogenomics is that we have the technology and we have the resources to be able to get more information about our patients so that we can do a better job of tailoring
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[SPEAKER_03]: All of our therapies and interventions to that particular individual and what works for one patient may not work well at all for a patient who's very similar to that individual.
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[SPEAKER_03]: So I think it's very important that we remember that each patient is unique.
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[SPEAKER_03]: They've got unique health needs.
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[SPEAKER_03]: They've got unique characteristics about themselves.
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[SPEAKER_03]: They're living in unique environments and all of those factors contribute to
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[SPEAKER_03]: how patients will respond to various therapies.
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[SPEAKER_03]: And we can't just look at patient A, patient B and patient C is being the same.
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[SPEAKER_03]: Everybody needs to be treated as an individual.
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[SPEAKER_03]: And there's a lot of great technologies that are out there.
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[SPEAKER_03]: Unfortunately, they're not yet the standard of care, but I'm optimistic that at some point soon, we will start to see
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[SPEAKER_03]: Some of this testing become the standard of care because we can do a much better job and tailoring our therapy stage individual person and truly personalizing medicine.
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[SPEAKER_02]: Yeah, that'll be wonderful on that happens.
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[SPEAKER_02]: You spent more than two decades participating in medical missions in Honduras.
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[SPEAKER_02]: Service trips can create meaningful benefits, but they can also produce unintended consequences if outsiders assume they know what a community needs.
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[SPEAKER_02]: How do you make sure the work is responsible collaborative and response to the people being served?
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[SPEAKER_03]: We worked very closely with an in-country organization and that organization is tied to the Catholic Church and our mission is Catholic Church-based mission trip and our goal is to serve the people of Honduras in ways that they know can be best served.
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[SPEAKER_03]: Again, we bring a lot of expertise to
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[SPEAKER_03]: physician assistants nurse practitioners.
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[SPEAKER_03]: We take a lot of very highly qualified people down there.
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[SPEAKER_03]: But our main goal is to serve the people of Honduras in ways that the local people of Honduras know they need to be served.
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[SPEAKER_03]: So we work very closely with them and we allow them to select the communities that we visit each year.
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[SPEAKER_03]: We set up medical brigades.
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[SPEAKER_03]: They do research and advance to determine
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[SPEAKER_03]: what the needs of those communities are and then we bring resources, whether that's medications or toys for the kids or whatever it is, to do whatever we can to improve the quality of life of the people that we see while we're down there.
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[SPEAKER_03]: So it's working with the folks in country and just doing things that they know will benefit their people.
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[SPEAKER_03]: Good on there, and serve, and the people that we take with us, we've been doing this, this will be our 22nd year coming up in January.
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[SPEAKER_03]: You can tell people have a huge heart and they just, they wanna serve in the best way possible.
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[SPEAKER_03]: And for me, it's the best week of my year is going down there, turning off technology, just getting in that service mode and the gratitude that I receive, the gifts that I bring back are just hard to describe, but it's so much more than we could ever give to those people down there.
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[SPEAKER_03]: It's just an amazing experience.
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[SPEAKER_02]: That's wonderful.
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[SPEAKER_02]: Thank you for sharing that Dan, you've worked with teams to develop new programs and patient care solutions.
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[SPEAKER_02]: Can you tell us about a time when it idea had to change or when you had to change your own position, because another team member identified something you had overlooked.
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[SPEAKER_03]: Yes, I've got many examples of that because that's what happens when you are working in teams and working with other individuals that are extremely qualified.
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[SPEAKER_03]: I was working with a small community pharmacy chain and I was working specifically with one of the pharmacies and we'd identified some opportunities to develop a new program.
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[SPEAKER_03]: Got some feedback from the staff put some things together thought man, we're golden let's roll this thing out and met with the leadership team.
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[SPEAKER_03]: But what about this?
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[SPEAKER_03]: And this was a whole another set of opportunities that could impact many more of our patients and many more of our pharmacies.
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[SPEAKER_03]: So it forced me to just kind of take a deep breath and think about, okay, so what would be the impact of this smaller project that I developed versus a much larger project that they're discussing?
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[SPEAKER_03]: Okay, we need to pivot and we need to do something that's gonna be in the best interest
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[SPEAKER_03]: And I was very grateful that we had taken the time to think about things from a lot of different perspectives because if you go into a project and it's just you and you think your idea is great, but it's going to impact a lot of other people, if they haven't contributed to the planning phase and the development phase, then chances are you're going to.
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[SPEAKER_03]: not see the level of success that you had anticipated.
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[SPEAKER_03]: So it does take a team, it takes respect.
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[SPEAKER_03]: Again, leave it, you go with the door, just be open to ideas.
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[SPEAKER_03]: I've learned so much about consensus decision making and being a part of a team and everything that I've done has been because people have believed in me and I've been a part of some amazing teams with people that are much smarter
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[SPEAKER_03]: much better train than I am and so it's been a real blessing to be a part of those types of programs where you work together for a common goal that will sort of a lot of folks.
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[SPEAKER_02]: Thank you for sharing that.
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[SPEAKER_02]: Sometimes leaving your ego at the door is a hardest thing.
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[SPEAKER_02]: We as humans can do.
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[SPEAKER_03]: Yes, I've seen a lot of circumstances where people refuse to do that.
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[SPEAKER_03]: And then, you know, one of the things that's always frustrated me in my career is running into people that are not willing to work as team members, and you have too much energy committed to internal strife, and if you took that energy and you committed that energy to helping the people that you want to serve, it's much more productive, and that's one of the beauties of the mission trip is we all have to win to this and we all just want to do whatever we can to serve.
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[SPEAKER_03]: And so one of the things that I tried to do now on my business is work with people that have the same value system, people that want to have fun and people that want to serve and improve the healthcare system and improve the lives of the people that we serve on a regular basis.
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[SPEAKER_02]: Yeah.
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[SPEAKER_02]: And for listeners who want
their knowledge and experience to benefit more people, what is one specific step they can take to teach mentor or serve in a way that creates a lasting ripple effect rather than a one time contribution.
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[SPEAKER_03]: engaging your audience.
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[SPEAKER_03]: You got to engage the people with whom you're going to be interacting.
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[SPEAKER_03]: As I mentioned when we're educating patients, it's having open dialogue.
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[SPEAKER_03]: Identifying share goals and identifying opportunities to provide solutions that won't just work today, but we'll work in the future.
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[SPEAKER_03]: And then being willing to adapt, making sure that you don't settle for the status quo.
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[SPEAKER_03]: You know, one of my models is that never settle for the status quo.
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[SPEAKER_03]: Always look for ways to continue to improve or do things better, and when you're engaging folks and you're trying to teach them, do ways to do things or teach them new information to benefit them.
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[SPEAKER_03]: Make sure you follow through, see if what you recommended and what you agreed upon is actually helping the person.
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[SPEAKER_03]: Don't just assume that everything's great, you know, I told them what to do.
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[SPEAKER_03]: We agreed and, oh, everything's just peachy.
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[SPEAKER_03]: So following up, keeping people engaged, having regular dialogue can be very beneficial.
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[SPEAKER_03]: And then,
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[SPEAKER_03]: Another way I found is that if you engage one person that you've identified has a passion for learning and as a passion for doing more going above and beyond.
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[SPEAKER_03]: get that person to understand how they can benefit others.
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[SPEAKER_03]: So it's kind of like paying it forward.
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[SPEAKER_03]: To get that person to then help somebody else.
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[SPEAKER_03]: And then that person can help somebody else.
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[SPEAKER_03]: It just becomes kind of a very positive chain reaction.
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[SPEAKER_03]: So I've seen both of those ways work well.
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[SPEAKER_03]: And I continue to try and identify people that, again, have the same value system and just want to do things better and make things better for people around us.
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[SPEAKER_02]: Yeah.
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[SPEAKER_02]: That's so true.
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[SPEAKER_02]: That's great advice.
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[SPEAKER_02]: And then before we close, what is the best way for listeners to learn more about you and connect with you?
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[SPEAKER_03]: They can go to my website, um, educator for you.com.
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[SPEAKER_03]: Uh, they can go to my LinkedIn page and learn more about some of the activities in which I'm involved, some of my experiences.
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[SPEAKER_03]: Um, they can reach out to me via email.
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[SPEAKER_03]: Um, so there's lots of different ways to reach out and I'm very willing to
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[SPEAKER_03]: engage in conversations with whoever's interested and just talking about ideas and talking about ways to do some fun things.
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[SPEAKER_02]: Great.
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[SPEAKER_02]: Thank you.
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[SPEAKER_02]: We'll put that information in the show notes.
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[SPEAKER_02]: Dan, thank you so much for joining us and reminding us that knowledge has its greatest value when we share responsibly the students, patients, professionals and communities.
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[SPEAKER_02]: We help carry that influenced forward in ways that we may not really fully see.
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[SPEAKER_02]: Thank you for the work that you continue to do through education, collaboration and service.
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[SPEAKER_02]: I'm grateful you're able to join us today.
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[SPEAKER_03]: Thank you again for the opportunity I appreciate being able to share some of this.
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[SPEAKER_02]: Into our listeners, thank you for joining us on daily influence.
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[SPEAKER_02]: Take one key insight from today's conversation and intentionally put it into practice in your own life so you can have a positive responseable influence on those around you.
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[SPEAKER_02]: Remember, every interaction is an opportunity to influence and the influence you create is always your choice.
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[SPEAKER_02]: Until next time, stay inspired and keep having a positive responseable influence.