Full Transcript for Compute This 9-6-2026

00:03:36.590 --> 00:03:38.110 so that was a good, a good segment. If you 69 00:03:38.150 --> 00:03:39.460 missed that one, you might want to pick that one up. 70 00:03:39.490 --> 00:03:41.289 And we closed out the show last week with a 71 00:03:41.310 --> 00:03:43.810 story about this dude from the UK. You know, he's 72 00:03:43.810 --> 00:03:46.419 68 years old. So you mean he's retirement age, right? 73 00:03:47.800 --> 00:03:51.000 And he's making $ 1. 3 million a year. What's he doing? 74 00:03:51.319 --> 00:03:53.280 He set up a bunch of computers in his apartment 75 00:03:53.300 --> 00:03:55.000 or his flat, I guess, as they would call it 76 00:03:55.020 --> 00:03:58.759 in the UK. And, uh, basically was serving illegal television 77 00:03:59.479 --> 00:04:02.080 to everybody else. Cause you know, TV is taxed to 78 00:04:02.139 --> 00:04:05.110 all end in the UK and, Sometimes if you want 79 00:04:05.129 --> 00:04:08.520 to watch your football game, you just can't get it. 80 00:04:08.710 --> 00:04:13.610 So you'd go to Grandpa Smith's piracy website and just 81 00:04:13.650 --> 00:04:17.829 watch whatever you want to watch. And he was making $ 1. 3 82 00:04:16.430 --> 00:04:19.930 million in subscription revenue until the UK shut him down 83 00:04:19.970 --> 00:04:22.550 and gave him a comfortable retirement plan for the next 84 00:04:23.180 --> 00:04:26.480 few years, three squares a day and room and boards. 85 00:04:26.560 --> 00:04:28.459 It wasn't a bad deal. I mean, you either get $ 1. 3 86 00:04:28.360 --> 00:04:32.040 million or you get all your medical needs and shelter 87 00:04:32.079 --> 00:04:34.189 and food taken care of for a few years. So 88 00:04:34.269 --> 00:04:39.290 either way, the dude's found retirement. It's good to go. 402-558-1110. 89 00:04:39.689 --> 00:04:43.269 Around the service center this week, guys, we have some 90 00:04:43.350 --> 00:04:46.170 fresh deals up on the specials page. In fact, I'm 91 00:04:46.189 --> 00:04:47.529 going to bring that up right now just so I 92 00:04:47.550 --> 00:04:49.910 can see what are the specials. I was told there 93 00:04:49.930 --> 00:04:53.550 are deals up on the specials page, and I don't 94 00:04:53.589 --> 00:04:56.560 know what they are. I should probably know what the 95 00:04:56.569 --> 00:04:58.829 specials are on the specials page. But you can go 96 00:04:58.870 --> 00:05:02.769 to schrockinnovations.com and click on Shop and Specials, and it 97 00:05:02.810 --> 00:05:04.930 will show you all the different things that are available 98 00:05:05.029 --> 00:05:09.000 on the website. Essentially, right now, we do, as of 99 00:05:09.060 --> 00:05:11.879 right this minute, I'm looking at the Specials page right now. 100 00:05:12.959 --> 00:05:15.459 There are two things on here that you probably want 101 00:05:15.500 --> 00:05:18.319 to know about. Number one is the maintenance checkup sale 102 00:05:18.379 --> 00:05:24.850 is over. The certificates are done. Somebody in

management, I 103 00:05:24.870 --> 00:05:26.779 don't know who this would have been, Decided it would 104 00:05:26.800 --> 00:05:28.750 be a good day to schedule that to come down 105 00:05:28.810 --> 00:05:34.629 off the website on Saturday the 5th before a holiday weekend. So, 106 00:05:34.790 --> 00:05:36.490 I'm looking at the specials page where I can still 107 00:05:36.529 --> 00:05:39.970 buy a maintenance checkup certificate for $ 69. 99 instead of the 108 00:05:40.009 --> 00:05:42.939 normal $ 100 price. If you missed that last week, I 109 00:05:43.000 --> 00:05:45.079 guess you have one more bite at the apple today. 110 00:05:45.399 --> 00:05:47.860 You can go ahead to schrockinnovations.com and pick up that 111 00:05:47.899 --> 00:05:52.180 maintenance checkup certificate. That will be gone tomorrow. Probably. Will it? 112 00:05:52.920 --> 00:05:54.199 I don't know if I can get a hold of Alfonso. 113 00:05:54.259 --> 00:05:56.300 I don't know. I'll send him a message. It could 114 00:05:56.339 --> 00:05:58.980 be gone tomorrow. It could be gone Monday. It will 115 00:05:59.019 --> 00:06:01.639 be gone on Tuesday. I'll tell you that. But the 116 00:06:01.680 --> 00:06:04.000 big thing that's up here that is new that we 117 00:06:04.019 --> 00:06:08.269 need to spend a little time on this morning is SafeUpgrade. SafeUpgrade, 118 00:06:08.290 --> 00:06:09.889 for those of you who are new to the program, 119 00:06:11.050 --> 00:06:15.550 SafeUpgrade is a product that we created at Schrock because 120 00:06:15.610 --> 00:06:19.470 people were getting frustrated with Microsoft. Every time Microsoft does 121 00:06:19.509 --> 00:06:24.620 these big updates, they blow up your computer. They, you know, 122 00:06:24.699 --> 00:06:28.379 roughly 80% of the time, everything goes fine. It's frequent enough. 123 00:06:28.399 --> 00:06:31.420 You get enough updates that work successfully that you're like, 124 00:06:31.500 --> 00:06:34.259 you know, it'll probably be okay. In fact, even somebody 125 00:06:34.430 --> 00:06:36.470 in the Facebook group last week said, you know, safe 126 00:06:36.509 --> 00:06:38.870 upgrade is basically scareware. You know, it's like you, it's 127 00:06:38.889 --> 00:06:40.449 going to blow up if you don't buy our product. 128 00:06:40.930 --> 00:06:44.189 You know, our product doesn't do anything special from the 129 00:06:44.290 --> 00:06:47.670 update perspective. If Microsoft cooks a bad update and ships 130 00:06:47.769 --> 00:06:50.980 a bad update, you're going to get the consequences of 131 00:06:51.040 --> 00:06:53.120 the bad update. That's just how it's going to go. 132 00:06:54.269 --> 00:06:58.189 What safe upgrade does, though, is it ensures that that 133 00:06:58.310 --> 00:07:02.180 update is going to install successfully on your device. That's 134 00:07:02.220 --> 00:07:05.060 where people get blown up on what are called feature upgrades. 135 00:07:05.600 --> 00:07:08.899 So a feature upgrade changes the

way Microsoft Windows works 136 00:07:09.100 --> 00:07:13.019 under the hood. There's a lot of changes coming in 137 00:07:13.040 --> 00:07:17.480 the 2.6 H2. 2.6 is for 2026. H2 is for 138 00:07:17.540 --> 00:07:19.639 half two. They used to do two of these a year. 139 00:07:19.699 --> 00:07:22.399 Now that's only one. So they kept the nomenclature for 140 00:07:22.439 --> 00:07:25.850 the name. So it's 26H2. When that lands, it's going 141 00:07:25.870 --> 00:07:29.370 to land sometime this month or next month. But when 142 00:07:29.410 --> 00:07:32.649 it lands, it's going to be automatically distributed to everybody's 143 00:07:32.870 --> 00:07:36.810 Windows 11 computer. This is where people get a little, 144 00:07:37.509 --> 00:07:41.480 I don't want to say lippy. That sounds derogatory. People 145 00:07:41.500 --> 00:07:45.439 get a little confrontational when I say it's going to 146 00:07:45.560 --> 00:07:48.240 automatically be installed on your computer. So let me be 147 00:07:48.300 --> 00:07:50.529 very clear about how this is going to work. you 148 00:07:50.569 --> 00:07:53.389 will initially be presented with an option. Would you like 149 00:07:53.430 --> 00:07:57.069 to install this update? And you'll click yes or no. 150 00:07:59.180 --> 00:08:01.959 After a period of time, you will have that choice 151 00:08:02.000 --> 00:08:05.839 taken from you and the update will automatically install on 152 00:08:05.879 --> 00:08:08.839 your computer. So when I say this will automatically install 153 00:08:08.860 --> 00:08:11.339 on your computer, I don't mean the moment it drops 154 00:08:11.379 --> 00:08:14.139 from Microsoft, it's going to automatically install on your computer 155 00:08:14.180 --> 00:08:17.509 in that moment. What I mean is they're going to 156 00:08:17.550 --> 00:08:19.310 give you a choice at first. And if you say 157 00:08:19.370 --> 00:08:21.500 no for a little while, I think it's like 30 158 00:08:21.500 --> 00:08:24.920 or 60 days, they respect your decision. But after that, 159 00:08:25.600 --> 00:08:28.139 you get the update. If your computer gets more than 160 00:08:28.259 --> 00:08:30.620 two versions behind, so in other words, if your computer 161 00:08:30.680 --> 00:08:35.269 right now is running 2.4.h2 from 2024, so you didn't 162 00:08:35.289 --> 00:08:40.590 get 2.5.h2, and then 2.6.h2 comes out, which is going 163 00:08:40.610 --> 00:08:44.549 to happen this month or next month, your older installed 164 00:08:44.590 --> 00:08:47.799 computer will no longer receive any security updates from Microsoft. 165 00:08:48.250 --> 00:08:50.860 You are now in a dead operating system. Apple users 166 00:08:50.879 --> 00:08:53.620 are very familiar with this. Apple supports the most three 167 00:08:53.679 --> 00:08:57.379 recent operating systems. And after that, you either got to 168 00:08:57.419 --> 00:08:58.960 buy a new Mac if you want the updates and 169 00:08:58.980 --> 00:09:01.210 your computer can't hack it, or you have to upgrade 170 00:09:01.230 --> 00:09:03.730 to a new OS. You can't choose to stay where 171 00:09:03.750 --> 00:09:07.710 you're at. You must continue moving forward through the updates 172 00:09:07.750 --> 00:09:10.389 and security and everything. Now, in this case, this Windows 173 00:09:10.389 --> 00:09:13.389 11 update actually has a lot of promise. Microsoft is 174 00:09:13.470 --> 00:09:16.830 making tons of promises, and some of those promises are 175 00:09:16.970 --> 00:09:21.120 actually surfacing as real features in this new update, as 176 00:09:21.169 --> 00:09:24.460 opposed to injecting a whole bunch of AI slop in 177 00:09:24.480 --> 00:09:27.740 this thing, where they're putting AI in Microsoft Paint and 178 00:09:27.799 --> 00:09:32.039 banner ads to buy Windows or buy OneDrive. They took 179 00:09:32.100 --> 00:09:35.470 away your backup option for Windows. The backup that we 180 00:09:35.490 --> 00:09:38.490 recommended forever, the Windows file history backup, it is now 181 00:09:38.529 --> 00:09:42.110 depreciated because Microsoft wants you to purchase upgrade. That's why 182 00:09:42.149 --> 00:09:46.409 we built Schrock Vault, because people want a free local 183 00:09:46.690 --> 00:09:50.549 upgrade or backup option so that when upgrades like this happen, 184 00:09:50.570 --> 00:09:54.129 they have a safety net. So one of the things 185 00:09:54.409 --> 00:09:56.250 that safe upgrade does is it makes sure that you 186 00:09:56.289 --> 00:09:59.970 get this update installed safely. It gives you an insurance. 187 00:10:00.100 --> 00:10:03.820 policy so yes the motivation here is 20% of the 188 00:10:03.860 --> 00:10:06.440 time this update is completely gonna jack your computer when 189 00:10:06.480 --> 00:10:08.919 I say Jack your computer I mean you'll install the 190 00:10:08.960 --> 00:10:11.179 update and reboot and the computer will not come back 191 00:10:11.279 --> 00:10:14.039 up it'll just give you a black screen with an 192 00:10:14.100 --> 00:10:16.559 error message and just boot and reboot and reboot and 193 00:10:16.600 --> 00:10:18.750 reboot and you'll end up bringing it into the service 194 00:10:18.759 --> 00:10:21.139 center and spending two hours of labor at $ 300 for 195 00:10:21.360 --> 00:10:24.750 a Windows 11 fix for the free update that Microsoft 196 00:10:24.759 --> 00:10:28.429 gave you. Number two, your computer, 20% of the computers 197 00:10:28.450 --> 00:10:32.710 that install this, roughly, I think it was 26% last cycle. 198 00:10:33.210 --> 00:10:34.889 Before that, it was about 18%, so we just call 199 00:10:34.909 --> 00:10:37.830 it 20 and kind of average it out. Roughly 20% 200 00:10:37.830 --> 00:10:40.970 of the computers, you're going to try to install this update, 201 00:10:41.049 --> 00:10:44.149 and it's going to fail. So what are the consequences there? 202 00:10:44.549 --> 00:10:48.669 The update doesn't install, so... Your computer reboots and says 203 00:10:48.830

--> 00:10:52.409 update failed. And then the next day it tries to 204 00:10:52.450 --> 00:10:54.909 do it again. And the next day it tries to 205 00:10:54.929 --> 00:10:57.070 do it again. And every time it fails. And it 206 00:10:57.110 --> 00:10:59.470 gets really annoying to have a message on your screen 207 00:10:59.710 --> 00:11:01.929 every morning that you come down to your computer and 208 00:11:01.960 --> 00:11:04.799 have your computer rebooting itself every night and closing out 209 00:11:04.840 --> 00:11:07.679 your work every night trying to install an update that 210 00:11:07.720 --> 00:11:12.139 is never going to successfully install on your computer. That's frustrating. 211 00:11:13.590 --> 00:11:16.210 Option number three is your computer will install the update 212 00:11:16.669 --> 00:11:19.129 and it will reboot and all of your stuff will 213 00:11:19.149 --> 00:11:26.779 be gone. No files, no documents, no email, no pictures. 214 00:11:27.240 --> 00:11:31.779 It's just gone. And it's gone. It's really still there. 215 00:11:31.960 --> 00:11:35.710 Your profile went corrupt. So what you're logging into, the 216 00:11:35.950 --> 00:11:38.230 login folder that it was going to went corrupt during 217 00:11:38.250 --> 00:11:42.600 the update. And so Microsoft created a new profile folder 218 00:11:42.759 --> 00:11:45.000 to load into so that the computer would at least reboot. 219 00:11:46.299 --> 00:11:48.580 But it doesn't have any of your stuff. Nobody thought, 220 00:11:48.600 --> 00:11:51.870 you know, if we create, if create new profile folder, 221 00:11:52.159 --> 00:11:55.710 then move person's stuff to new profile folder. That would 222 00:11:55.730 --> 00:11:57.730 solve the problem. You could have 100 profile folders. You 223 00:11:57.750 --> 00:12:00.250 would never know it. As long as your stuff is there, 224 00:12:00.269 --> 00:12:05.230 that's great, right? Well, when Schrock does these upgrades, if 225 00:12:05.250 --> 00:12:06.950 we have to create a new profile folder, guess what 226 00:12:06.970 --> 00:12:11.039 we do? We move your stuff. So safe upgrade gets 227 00:12:11.080 --> 00:12:15.100 you from where you're at now on 25H2 or 24H2 228 00:12:15.320 --> 00:12:18.730 or 23H2, whatever you're running, all the way up to 229 00:12:19.370 --> 00:12:26.230 26H2 safely with an insurance policy. If your computer gets 230 00:12:26.350 --> 00:12:29.389 jacked up by this update, if something goes sideways, if 231 00:12:29.470 --> 00:12:31.629 it reboots and it doesn't come back up, if there's 232 00:12:31.649 --> 00:12:35.210 a problem, you don't end up coming in and paying 233 00:12:35.710 --> 00:12:39.450 hundreds of dollars to have your computer fixed. We fix 234 00:12:39.509 --> 00:12:43.309 it under warranty because you purchased software from us to 235 00:12:43.370 --> 00:12:46.990 make sure the process happens safely. The reason we built this, guys, 236 00:12:47.029 --> 00:12:49.580 is so many people were coming

in with broken software 237 00:12:49.620 --> 00:12:52.320 from these updates, and they were upset because they have 238 00:12:52.340 --> 00:12:54.220 to spend money. And we're the ones delivering the message. 239 00:12:54.559 --> 00:12:58.600 They're not upset with us. We intrinsically understand that. But 240 00:12:58.639 --> 00:13:00.759 it's still hard when you have a customer. Your job 241 00:13:00.799 --> 00:13:02.639 is to have happy customers. That's what we do as 242 00:13:02.700 --> 00:13:05.320 a service company. And when you have customers who are 243 00:13:05.419 --> 00:13:07.960 not happy when they're leaving your service center, they're giving 244 00:13:07.980 --> 00:13:13.480 you money. and they're not happy, that's hard for a 245 00:13:13.519 --> 00:13:17.120 service company to reconcile. It's genuinely difficult. It grates on 246 00:13:17.159 --> 00:13:19.000 our people. It wears them down. Our people are used 247 00:13:19.019 --> 00:13:22.850 to having happy customers who bring them treats. Having angry 248 00:13:22.870 --> 00:13:26.190 customers who are grumbling and upset as they write the 249 00:13:26.230 --> 00:13:28.950 check at the end of the process is not something 250 00:13:28.990 --> 00:13:32.970 we are used to. And it drains a human being. 251 00:13:33.350 --> 00:13:35.269 It really does. People go home at night and worry 252 00:13:35.309 --> 00:13:40.210 about this stuff. They think about it. So SafeUpgrade is 253 00:13:40.269 --> 00:13:43.190 a way for you to get the updates safely installed 254 00:13:43.210 --> 00:13:46.250 on your computer. It's a way for you to make 255 00:13:46.320 --> 00:13:50.379 sure you're getting all the security updates you need with 256 00:13:50.419 --> 00:13:53.559 a security blanket in place. That if something goes wrong, 257 00:13:54.039 --> 00:13:57.639 you have coverage. SafeUpgrade costs $ 59. 258 00:13:57.399 --> 00:13:57.519 99. 259 00:13:57.519 --> 00:14:00.070 It is $ 60. What you're buying for $ 60 is our 260 00:14:00.090 --> 00:14:08.399 software that installs the free Microsoft update the same way 261 00:14:08.440 --> 00:14:11.080 we would do it in the service center. Not the 262 00:14:11.620 --> 00:14:14.240 Windows update method, the same way we do it in 263 00:14:14.259 --> 00:14:17.759 the service center. That's why our method works better. Our 264 00:14:17.799 --> 00:14:21.669 method does not end up with all these problems that 265 00:14:21.690 --> 00:14:26.409 you get on Microsoft. And SafeUpgrade checks your computer before 266 00:14:26.570 --> 00:14:29.470 it does the upgrade. So if you have a failing 267 00:14:29.509 --> 00:14:32.289 hard drive, it's going to use DriveAdvisor to check that. 268 00:14:32.850 --> 00:14:34.750 And it's not going to run. Or if it does run, 269 00:14:35.009 --> 00:14:37.450 it'll warn you, hey, I can run this, but If 270 00:14:37.470 --> 00:14:39.409 this goes sideways, you don't have a warranty, my man, 271 00:14:39.950 --> 00:14:42.409

because we're telling you your hard drive is bad. This 272 00:14:42.429 --> 00:14:44.629 is proceed at your own risk. I would get this 273 00:14:44.649 --> 00:14:46.970 into the service center and get the hard drive fixed first, 274 00:14:47.610 --> 00:14:51.210 then run safe upgrade. Number two, it's going to check 275 00:14:51.389 --> 00:14:54.509 and make sure that the current installation of Windows is 276 00:14:54.570 --> 00:14:59.490 not damaged. If you try to upgrade a damaged installation 277 00:14:59.509 --> 00:15:02.480 of Windows, sometimes it will fix the damage and sometimes 278 00:15:02.509 --> 00:15:06.509 it won't. We got to make sure that we're getting 279 00:15:06.549 --> 00:15:09.110 this fixed and working properly for you throughout that time. 280 00:15:11.049 --> 00:15:13.000 The next thing, sorry, my, my phone was vibrating. And 281 00:15:13.039 --> 00:15:14.840 sometimes when the phone vibrates, they're telling me that my 282 00:15:14.940 --> 00:15:17.379 audio doesn't work, but I checked the audio before I started. 283 00:15:17.440 --> 00:15:21.120 So no audio is fine. It it's my AI. He's 284 00:15:21.179 --> 00:15:22.840 talking to me. I'm like, I'm on the air right now. 285 00:15:22.860 --> 00:15:27.240 Stop texting me. Oh golly. So safe upgrade is available 286 00:15:27.379 --> 00:15:31.919 on the specials page. Schrock innovations.com slash specials. There is 287 00:15:32.110 --> 00:15:37.100 one little asterisk that I'll throw on here. We are 288 00:15:37.139 --> 00:15:41.539 a service company. We have eight seats for the Schrock desk. 289 00:15:42.340 --> 00:15:44.460 That means at any given point in time, we can 290 00:15:44.500 --> 00:15:48.409 be assisting eight customers in real time. Now, we can 291 00:15:48.429 --> 00:15:50.470 be connected to more customers than that, but we can 292 00:15:50.649 --> 00:15:55.350 only be live assisting eight customers at a time. We 293 00:15:55.409 --> 00:16:00.529 are going to sell hundreds of copies of Safe Upgrade, 294 00:16:01.500 --> 00:16:04.309 so we have to put a cap on it. Let 295 00:16:04.330 --> 00:16:06.419 me double check and see what the current in stock 296 00:16:06.480 --> 00:16:06.960 is on this. 297 00:16:07.899 --> 00:16:08.139 Okay. 298 00:16:08.220 --> 00:16:11.240 It looks like we are limited right now to 600 copies, 299 00:16:11.620 --> 00:16:14.059 which I know that sounds like a lot. 600 copies 300 00:16:14.080 --> 00:16:18.200 sounds like a lot. When we hit 600, we stop selling. 301 00:16:19.259 --> 00:16:21.149 Why is that? This is software. Why would you stop? 302 00:16:22.129 --> 00:16:26.070 Because if something, let's just say that Microsoft's update is flawed, 303 00:16:27.029 --> 00:16:30.759 something is terribly wrong. Even though we test it before 304 00:16:30.779 --> 00:16:32.240 we send it to you, we install it on our 305 00:16:32.299 --> 00:16:34.600 own computers before you get it on your computers. So 306 00:16:34.620 --> 00:16:37.370 we're going to figure that out if it's bad. Let's 307 00:16:37.379 --> 00:16:40.190 just say there's a time bomb, and we install it 308 00:16:40.230 --> 00:16:41.769 on our computers, and we say, hey, it's great. And 309 00:16:41.789 --> 00:16:43.649 then we ship it to you, and then our computers 310 00:16:43.669 --> 00:16:45.789 all blow up. And then subsequently, a few hours later, 311 00:16:45.809 --> 00:16:50.480 your computers all blow up. We can't have 3,000. We 312 00:16:50.500 --> 00:16:55.970 have over 25,000 households in our customer database. We can't 313 00:16:56.029 --> 00:16:59.490 have 20,000 people calling the service centers at one time. 314 00:17:00.389 --> 00:17:03.190 That's not good service, and we are a service company. 315 00:17:03.590 --> 00:17:07.039 So we limit the number of concurrent available safe upgrades 316 00:17:07.119 --> 00:17:10.640 to 600. So if you want this on day one 317 00:17:10.700 --> 00:17:13.019 when this update drops, keep in mind Microsoft does not 318 00:17:13.079 --> 00:17:15.240 tell us when this is going to drop, not to 319 00:17:15.269 --> 00:17:17.910 the minute. We know it comes in the fall. It 320 00:17:17.970 --> 00:17:21.970 usually comes in late September or October. That's what we know. 321 00:17:22.599 --> 00:17:24.740 Sometimes once it even came in November because they had 322 00:17:24.759 --> 00:17:27.559 to delay it a few times. So we know it's coming. 323 00:17:28.259 --> 00:17:30.960 You can buy Safe Upgrade. It's saved in your Schrock account. 324 00:17:31.789 --> 00:17:34.470 So we know you have it. You know you have it. 325 00:17:34.789 --> 00:17:36.910 There is no piece of software that you have to 326 00:17:36.990 --> 00:17:40.309 buy and download and run today, for example. It's in 327 00:17:40.329 --> 00:17:43.269 your Schrock account. You can go to schrockinnovations.com, pick up 328 00:17:43.289 --> 00:17:45.390 that maintenance checkup certificate while you're there if you don't 329 00:17:45.450 --> 00:17:48.690 have one. Grab a copy of Safe Upgrade for $ 59. 330 00:17:48.559 --> 00:17:48.630 99. 331 00:17:48.619 --> 00:17:52.549 You need one copy. for each computer you want to 332 00:17:52.589 --> 00:17:58.660 safely upgrade. I have seen this year's version of Safe Upgrade, guys. 333 00:17:58.799 --> 00:18:00.819 It's a whole new piece of software since last year. 334 00:18:01.420 --> 00:18:07.660 You're going to love it. It's going to work great. 335 00:18:07.680 --> 00:18:11.009 402-558-1110 or 888-250-2091. We also want to quickly welcome Navea 336 00:18:11.150 --> 00:18:14.509 to the Omaha Service Center. She's our new front desk there. 337 00:18:14.529 --> 00:18:16.869 We're very glad to have her. She is just the 338 00:18:16.930 --> 00:18:22.279 kindest person. She's amazing. She's exactly... the kind of personality 339 00:18:22.519 --> 00:18:24.140 that we want to have on the front desk in 340 00:18:24.160 --> 00:18:26.740 a service center. So we're really

excited to have you there. 341 00:18:26.759 --> 00:18:28.539 And we'd love you if you say hi to her, 342 00:18:28.579 --> 00:18:30.339 if you have the opportunity to interact with her in 343 00:18:30.359 --> 00:18:33.339 the Omaha Service Center. We do have three technician positions 344 00:18:33.400 --> 00:18:36.079 still available, one senior tech, two junior tech in the 345 00:18:36.220 --> 00:18:41.400 Omaha Service Center. Those positions are available at schrockinnovations.com slash jobs. 346 00:18:41.420 --> 00:18:43.200 All right, we're going to take a quick break here. 347 00:18:43.220 --> 00:18:45.490 We can get into the stories of the day today, guys. 348 00:18:45.829 --> 00:18:47.589 Coming up on the program, we got some big ones 349 00:18:47.630 --> 00:18:53.089 for you. We have a browser flaw. that is impacting Chrome, Edge, Brave, 350 00:18:53.170 --> 00:18:56.029 and a bunch of other browsers that allows an attacker 351 00:18:56.069 --> 00:19:00.170 to take complete control of your computer. So this is one, 352 00:19:00.190 --> 00:19:01.589 we're going to tell you exactly what you need to 353 00:19:01.650 --> 00:19:04.210 do to stop that from happening. Also, I don't know 354 00:19:04.230 --> 00:19:06.890 if you've been following the story about Apple's new foldable phone, 355 00:19:06.970 --> 00:19:10.930 the iPhone Ultra Fold. It's about to be released. It's 356 00:19:10.950 --> 00:19:17.509 a $ 2, 500 phone from Apple. And cue the shortage stories. 357 00:19:18.210 --> 00:19:19.549 They're not going to have a lot of them. And 358 00:19:19.589 --> 00:19:22.930 I was like, is this real? Is this a real shortage? 359 00:19:22.950 --> 00:19:26.029 Like why is it in shortage versus is this like 360 00:19:26.170 --> 00:19:27.990 Apple marketing hype? Like they want to have a line 361 00:19:28.019 --> 00:19:29.740 around the building so they can have beyond the news. 362 00:19:29.779 --> 00:19:31.519 Like it was back in the old days of the iPhone. 363 00:19:32.000 --> 00:19:37.299 It hasn't been that way in years. Bit of both actually. 364 00:19:37.380 --> 00:19:38.720 So we're going to bring you that story here coming 365 00:19:38.740 --> 00:19:41.809 up on the program. And then finally, we're talking to, 366 00:19:41.869 --> 00:19:45.029 we just talked about safe upgrade. There's a windows update 367 00:19:45.069 --> 00:19:49.210 out last month, guys, and Microsoft is figuring out what 368 00:19:49.269 --> 00:19:54.180 went wrong and, Some people, not everybody, but some people 369 00:19:54.940 --> 00:19:58.779 had their computers switched into goth mode. Are you familiar 370 00:19:58.819 --> 00:20:01.519 with what a goth is? You know, the kids that 371 00:20:01.539 --> 00:20:03.549 dress in like black trench coats in school, you know, 372 00:20:03.640 --> 00:20:06.609 that kind of stuff, the black eye makeup and, you know, 373 00:20:06.630 --> 00:20:11.940 just Like fingernail polish? Yeah, just like, you know, dark undertones. Typically, 374 00:20:11.980 --> 00:20:14.460 goth people are actually really nice people. They're really usually 375 00:20:14.500 --> 00:20:16.980 the kindest people. Oh, yeah, some of my best friends. 376 00:20:17.000 --> 00:20:20.779 But they just look unusual to a standard normal. For 377 00:20:20.799 --> 00:20:24.819 a normie, they look unusual, okay? Well, your computer sure 378 00:20:24.839 --> 00:20:27.160 looked unusual after this Windows update when it got thrown 379 00:20:27.180 --> 00:20:29.269 into goth mode. Didn't even know there was a goth 380 00:20:29.309 --> 00:20:31.029 mode in Windows 11. We're going to tell you about 381 00:20:31.049 --> 00:20:32.230 it coming up next on Compute This. 382 00:20:32.769 --> 00:20:36.029 When your computer has a warranty and you have a problem... 383 00:20:35.930 --> 00:20:40.109 Don't call the manufacturers for help. Call Schrock Innovations. Schrock 384 00:20:40.130 --> 00:20:45.119 will contact HP, Dell, Asus, Samsung, or any other manufacturer 385 00:20:45.160 --> 00:20:48.000 to arrange a warranty repair at no cost to you. 386 00:20:48.539 --> 00:20:50.180 We know how these companies work. 387 00:20:50.539 --> 00:20:52.609 We know the loopholes and the tricks to get your 388 00:20:52.660 --> 00:20:56.589 system repaired under warranty as quickly as possible. Even so, 389 00:20:56.670 --> 00:21:00.029 manufacturers can take up to 21 days to fix your computer. 390 00:21:00.390 --> 00:21:02.990 We'll give you the option of a fast local repair 391 00:21:03.089 --> 00:21:05.690 in one of our service centers or provide you with 392 00:21:05.730 --> 00:21:08.529 a loaner laptop to use while you wait. We can 393 00:21:08.569 --> 00:21:10.990 even back up your data before we ship your computer 394 00:21:11.309 --> 00:21:14.410 just in case the warranty fix includes a hard drive wipe. 395 00:21:14.730 --> 00:21:17.279 Schrock tests your computer when it comes back from repair 396 00:21:17.339 --> 00:21:20.359 to ensure the problem was solved properly and all of 397 00:21:20.390 --> 00:21:21.970 your hardware works like new. 398 00:21:22.259 --> 00:21:23.259 There's a reason. 399 00:21:22.980 --> 00:21:26.859 Schrock Innovations has consistently voted the best in town. Whenever 400 00:21:26.900 --> 00:21:30.000 you need help, wherever you need it, Schrock Innovations makes 401 00:21:30.039 --> 00:21:31.440 your computer work for you. 402 00:21:32.359 --> 00:21:35.240 Today's fragile computers need maintenance more than ever. 403 00:21:35.559 --> 00:21:37.920 Your computer needs a maintenance checkup every six months to 404 00:21:37.960 --> 00:21:40.160 last beyond its 18-month expected lifespan. 405 00:21:41.410 --> 00:21:44.390 Everyone has experienced some form of data loss or knows 406 00:21:44.490 --> 00:21:48.509 someone who has. It's unfortunate, but sometimes the technology we 407 00:21:48.549 --> 00:21:51.420 rely on simply fails. And the last question you want 408 00:21:51.440 --> 00:21:54.019

to hear at that time is, you have a backup, right? 409 00:21:54.700 --> 00:21:57.680 When your hard drive, memory card, backup drive, or flash 410 00:21:57.700 --> 00:22:00.920 drive fails you, turn to the data recovery experts at 411 00:22:01.009 --> 00:22:04.890 Schrock Innovations to get those pictures, songs, and memories back. 412 00:22:05.329 --> 00:22:08.009 You know, not all data recovery companies are the same. 413 00:22:08.450 --> 00:22:10.930 Having the right tools and knowledge to get the job 414 00:22:10.970 --> 00:22:13.599 done right on the first attempt makes all the difference 415 00:22:13.640 --> 00:22:16.960 between a successful recovery and the permanent loss of your 416 00:22:17.000 --> 00:22:19.859 important data. Sometimes you only get one shot at a 417 00:22:19.920 --> 00:22:24.789 successful recovery. That's why Schrock has invested in top-of-the-line recovery imagers, 418 00:22:25.210 --> 00:22:30.009 a Class 100 clean environment, over 10,000 donor components, and 419 00:22:30.049 --> 00:22:32.410 a staff of recovery engineers that are the best in 420 00:22:32.450 --> 00:22:36.339 the business. Schrock has a 96% recovery rate getting data 421 00:22:36.380 --> 00:22:39.819 back from failed devices. When the unthinkable happens and you 422 00:22:39.859 --> 00:22:42.480 need your data back, turn to the experts at Schrock 423 00:22:42.519 --> 00:22:46.559 Innovations for professional and affordable data recovery services. 424 00:22:57.809 --> 00:23:00.329 All righty, folks. Welcome back into Compute This. My name 425 00:23:00.349 --> 00:23:03.450 is Thor Schrock, owner of the Schrock Innovations Computer Company. 426 00:23:03.890 --> 00:23:06.049 Four locations to help you out when your computer is 427 00:23:06.089 --> 00:23:08.890 doing something you don't want it to do or isn't 428 00:23:08.950 --> 00:23:11.230 doing the things that you'd prefer it do. We can 429 00:23:11.640 --> 00:23:14.140 take your system in over at the Lincoln Service Center, 430 00:23:14.460 --> 00:23:16.579 which is just south of 14th and Pine Lake Road 431 00:23:16.619 --> 00:23:20.660 in Lincoln. That's the OG Schrock Innovations from 27 years ago, baby. 432 00:23:20.700 --> 00:23:22.460 That's where it all started in Lincoln, Nebraska. 433 00:23:23.160 --> 00:23:23.609 Omaha. Omaha. 434 00:23:24.480 --> 00:23:26.900 168th and Burke Street across the street from the Village 435 00:23:26.940 --> 00:23:29.160 Point Shopping Center, where we like to say that the 436 00:23:29.220 --> 00:23:33.420 rent is slightly cheaper. And then I mean, it is 437 00:23:34.410 --> 00:23:38.769 then in Papillion, 84th and Highway 370 in the Midlands 438 00:23:38.829 --> 00:23:42.250 Place Shopping Center. And of course, the newest Schrock Innovations 439 00:23:42.410 --> 00:23:44.589 opened in the middle of a pandemic because we were bored. 440 00:23:45.829 --> 00:23:48.509 at 9500 University Avenue. We had a grand opening. There 441 00:23:48.529 --> 00:23:51.210 were masks. There were cookies. The cookies were in individual bags. 442 00:23:51.230 --> 00:23:52.809 You couldn't put them in your mouth at the grand 443 00:23:52.869 --> 00:23:54.970 opening because you had to wear a mask. But, you know, 444 00:23:56.430 --> 00:23:59.609 the chamber showed. The West Des Moines Chamber of Commerce, 445 00:24:00.269 --> 00:24:03.390 they're ballers. Like, they show up for businesses, even in 446 00:24:03.430 --> 00:24:06.130 a pandemic. Good stuff. But, yeah, any of those service 447 00:24:06.150 --> 00:24:09.490 centers are available. We're open today from noon to 5 448 00:24:09.490 --> 00:24:12.230 at all locations. I want to do a quick program note, however. 449 00:24:12.269 --> 00:24:16.119 We are closed tomorrow for the holidays. We are closed 450 00:24:16.319 --> 00:24:22.660 on the 7th for the holiday. So not open. That 451 00:24:22.680 --> 00:24:27.640 means there's no phones, no people, right? So if you 452 00:24:27.680 --> 00:24:30.299 need something, your best shot is probably emailing the service 453 00:24:30.319 --> 00:24:33.319 centers over the weekend to see if we can get 454 00:24:33.339 --> 00:24:35.680 someone to– we have some people that like to check 455 00:24:35.759 --> 00:24:41.430 email even on the holiday. But me. But anyway. 402-558-1110 456 00:24:42.650 --> 00:24:47.990 or 888-250-2091. So one of the things that's going on 457 00:24:48.029 --> 00:24:50.269 right now, guys, is there's a flaw in many browsers. 458 00:24:51.009 --> 00:24:53.170 The headline here is there's a flaw in Google Chrome, 459 00:24:53.910 --> 00:24:56.099 but it goes deeper than that. A lot of people 460 00:24:56.119 --> 00:25:00.519 don't realize that Google Chrome is powered by Chromium and 461 00:25:00.559 --> 00:25:04.579 the bug is a Chromium bug. So any browser built 462 00:25:04.700 --> 00:25:08.970 on the open source Chromium project is impacted here. That 463 00:25:09.029 --> 00:25:13.380 means Microsoft Edge is also impacted, which because Microsoft ships 464 00:25:13.390 --> 00:25:15.920 that as the default browser in every computer, lots of 465 00:25:15.960 --> 00:25:21.119 you are using Edge. Some of you want a privacy-focused browser, 466 00:25:21.599 --> 00:25:25.200 and you use the Brave browser. The Brave browser is 467 00:25:25.359 --> 00:25:30.160 also a Chromium-based browser and has this same vulnerability. So 468 00:25:30.259 --> 00:25:34.640 this is a wide-ranging bug that has been patched. Chromium 469 00:25:34.660 --> 00:25:37.309 has patched this, and Chrome has shipped an update for it. 470 00:25:38.009 --> 00:25:41.349 So if you're running a Chromium-based browser like Edge or 471 00:25:41.450 --> 00:25:44.710 Chrome or Brave or a number of others that exist 472 00:25:44.769 --> 00:25:48.269 out there, the patch is going to be automatically delivered 473 00:25:48.319 --> 00:25:53.059 to you. Here's the trick. The patch is not effective 474 00:25:53.240 --> 00:25:56.880 until you restart

the browser. So if you're like me 475 00:25:57.259 --> 00:25:59.240 and you have your computer up on your desk and 476 00:25:59.259 --> 00:26:01.319 you got your browser open and you got 27 tabs 477 00:26:01.380 --> 00:26:04.049 open or whatever and you just leave it that way, 478 00:26:04.549 --> 00:26:06.430 These are the tabs that I want to know. I 479 00:26:06.470 --> 00:26:08.250 need to know where my LLMs are at and how 480 00:26:08.269 --> 00:26:10.710 much usage I've got. I need to know what's going 481 00:26:10.769 --> 00:26:12.130 on at Schrock. I need to know what's going on 482 00:26:12.170 --> 00:26:14.609 at the Bitcoin mine. I need to know all these things. 483 00:26:14.650 --> 00:26:17.279 I have all these dashboards and they're all loaded on tabs. 484 00:26:20.460 --> 00:26:22.880 I leave them open all the time, 24-7. The only 485 00:26:22.920 --> 00:26:25.559 time that ever gets closed and rebooted is if my 486 00:26:25.599 --> 00:26:28.140 computer gets rebooted. Do you know how often that happens? 487 00:26:29.279 --> 00:26:32.079 How often are updates? Oh yeah, once a month. Once 488 00:26:32.099 --> 00:26:35.069 a month. So if you're like me, you need to 489 00:26:35.150 --> 00:26:38.049 restart your browser. That's it. You need to click the 490 00:26:38.069 --> 00:26:40.170 little red X in the top right corner and open 491 00:26:40.190 --> 00:26:42.210 it up again. And I know you don't want to 492 00:26:42.230 --> 00:26:43.670 do it because you don't want to lose your tabs 493 00:26:43.690 --> 00:26:47.099 and everything else, but you need to. Because if you 494 00:26:47.160 --> 00:26:49.640 don't do that, an attacker can take complete control of 495 00:26:49.680 --> 00:26:52.619 your computer. One bad webpage that you go to gets 496 00:26:52.640 --> 00:26:56.140 you nicked on this one. It's being exploited right now. 497 00:26:56.559 --> 00:26:59.500 So this is in the wild. It's being used. Does 498 00:26:59.519 --> 00:27:02.400 Sophos protect you from this? The answer is kind of, 499 00:27:02.420 --> 00:27:05.720 sort of. There's an analogy here that I'll use that 500 00:27:06.400 --> 00:27:09.940 essentially this attack is like you're in a vehicle and 501 00:27:09.980 --> 00:27:13.829 it's going to hit a brick wall. Even better, you're 502 00:27:13.849 --> 00:27:15.910 in a vehicle and you're tailgating the guy in front 503 00:27:15.930 --> 00:27:18.450 of you. One bad pump of the brakes from that 504 00:27:18.490 --> 00:27:21.730 guy in front of you and you are eating rear bumper. 505 00:27:22.170 --> 00:27:25.069 It's bad news. You're going to wreck your car. If 506 00:27:25.150 --> 00:27:31.509 that would happen, Sophos is your seatbelt and your airbags. Yes, 507 00:27:31.589 --> 00:27:35.849 your computer can get compromised. No, the ransomware package that 508 00:27:35.869 --> 00:27:38.670 gets delivered to your computer will not execute because Sophos 509 00:27:38.690 --> 00:27:42.759 will stop it. So yes, you have

damage. Yes, that's 510 00:27:42.799 --> 00:27:47.180 not good. Yes, you'll walk away with your life because 511 00:27:47.359 --> 00:27:52.079 Sophos will protect you. Secure Updater is also designed to 512 00:27:52.119 --> 00:27:54.579 protect you because you know what Secure Updater does? If 513 00:27:54.619 --> 00:27:56.839 you have Secure Updater, you don't even have to listen 514 00:27:56.859 --> 00:28:01.930 to this whole story. Your computer's already gotten, gotten? Has 515 00:28:01.970 --> 00:28:06.450 already received. There we go. Proper English. Has already received choice, 516 00:28:06.730 --> 00:28:10.650 specific choice of language. Your computer has already received the update. 517 00:28:11.349 --> 00:28:14.390 Your browser has already restarted. You are good to go, 518 00:28:14.430 --> 00:28:19.990 my man. Secure Updater's got your back. If you don't 519 00:28:20.039 --> 00:28:22.490 have Secure Updater, you can get it at secureupdater.com. There's 520 00:28:22.519 --> 00:28:24.119 a free trial. It's an easy way to get it 521 00:28:24.160 --> 00:28:26.740 patched up for you. Long story short, guys, you need 522 00:28:26.759 --> 00:28:30.029 to reboot your browser. So just restart your whole computer. 523 00:28:30.170 --> 00:28:32.069 That's the easiest way to do it. Reboot your whole computer. 524 00:28:32.089 --> 00:28:34.589 There's going to be a pending Windows update potentially. You're 525 00:28:34.609 --> 00:28:36.329 going to have a browser update that needs to happen. 526 00:28:36.549 --> 00:28:38.910 There's a lot of things that get updated on restart. 527 00:28:39.190 --> 00:28:41.700 Just restart your computer. Let it all take care of it, 528 00:28:42.210 --> 00:28:43.230 and you'll be good to go. 529 00:28:43.250 --> 00:28:43.309 402-558-1110. 530 00:28:43.829 --> 00:28:47.789 We're going to take another break here, guys. When we 531 00:28:47.829 --> 00:28:49.150 come back, I also want to mention we're going to 532 00:28:49.170 --> 00:28:51.799 give away $ 25 to one person if anybody calls the 533 00:28:51.819 --> 00:28:54.500 program today. You know, some days the holiday weekends get 534 00:28:54.539 --> 00:28:56.259 kind of quiet. If you're looking for a chance to 535 00:28:56.319 --> 00:28:59.309 win $ 25, if you're going to buy– a maintenance certificate, 536 00:28:59.369 --> 00:29:01.329 or if you're going to take a look at the 537 00:29:02.410 --> 00:29:07.180 26H2 product to update your computer, you can save $ 25. 538 00:29:06.859 --> 00:29:09.039 Just call the program, ask a question about the products, 539 00:29:09.079 --> 00:29:11.079 anything you want, make a comment, and then we can 540 00:29:11.119 --> 00:29:12.779 get you in the drawing for that. So that's good stuff. 541 00:29:12.799 --> 00:29:14.160 We'll draw for that at the end of the program. 542 00:29:15.039 --> 00:29:19.180 But schrockinnovations.com, click on Shop and Specials. You can see 543 00:29:19.220 --> 00:29:21.099 both of those products there. But we're going to take 544 00:29:21.119 --> 00:29:24.839 a break, and when we come back, Apple's new foldable 545 00:29:24.880 --> 00:29:27.160 phone is coming out. And let me tell you guys– 546 00:29:27.799 --> 00:29:32.599 A lot of you are saying, I don't care because 547 00:29:32.640 --> 00:29:34.170 I'm not going to buy a foldable phone. Why would 548 00:29:34.190 --> 00:29:37.309 I buy a foldable phone? Let me tell you what. 549 00:29:38.470 --> 00:29:40.730 I know I probably do more. with my phone than 550 00:29:40.750 --> 00:29:42.730 a lot of people do, but I also do less 551 00:29:42.769 --> 00:29:46.349 than some people do with my phone. Have you ever 552 00:29:46.410 --> 00:29:49.980 received like a PDF from your doctor, like your blood 553 00:29:50.019 --> 00:29:53.069 test results from a blood test? And you load them 554 00:29:53.119 --> 00:29:54.910 on your phone to look at them. And you've got 555 00:29:54.930 --> 00:29:57.069 to zoom in. You have to pinch and zoom, pinch 556 00:29:57.130 --> 00:30:00.430 and zoom. And then you, okay, I'm reading, I'm scrolling 557 00:30:00.490 --> 00:30:02.210 to the left and scrolling to the right. You know, 558 00:30:02.230 --> 00:30:03.700 you get the, if you don't have your glasses on, 559 00:30:03.710 --> 00:30:06.170 you're tromboning your phone to try to see the screen, 560 00:30:06.210 --> 00:30:08.579 you know? Yeah, have you ever had to do that? 561 00:30:09.839 --> 00:30:12.940 If you're watching the camera on facebook.com slash rockinnovations, let 562 00:30:12.980 --> 00:30:16.420 me show you something. Oh yeah, that's the nicety of 563 00:30:16.460 --> 00:30:20.500 a foldable phone. Now, I've got a whole big old screen. 564 00:30:20.740 --> 00:30:24.670 My phone literally just became a little seven inch square tablet. Oh, 565 00:30:24.690 --> 00:30:25.150 look at that. 566 00:30:25.369 --> 00:30:25.549 Yeah. 567 00:30:25.609 --> 00:30:27.559 And then I can just close it again and it 568 00:30:27.599 --> 00:30:31.200 fits right back in my pocket. It's pretty freaking cool. 569 00:30:31.539 --> 00:30:34.079 Now it makes the phone a little bulkier, right? But 570 00:30:34.680 --> 00:30:36.480 I don't mind it. And because it gives it a 571 00:30:36.500 --> 00:30:38.259 bigger battery so I can go long, I can go 572 00:30:38.359 --> 00:30:41.460 longer than my wife's iPhone. That's right. So it's good stuff. 573 00:30:41.500 --> 00:30:44.200 It's good stuff. But Apple's going to charge $ 2, 500 for 574 00:30:44.259 --> 00:30:49.650 this phone. And it's going to be in shortage, supposedly. 575 00:30:49.730 --> 00:30:51.440 So we're going to give you some of the details 576 00:30:51.480 --> 00:30:53.819 on this foldable phone. And if the shortage is real, 577 00:30:53.859 --> 00:30:56.839 if it's manufactured, if it's a manufacturing shortage, you know, 578 00:30:57.579 --> 00:30:59.869 what's going on? Why is it in shortage? And what's 579 00:30:59.890 --> 00:31:02.849

going to be special and different about the Apple foldable 580 00:31:02.869 --> 00:31:05.029 phone over the Samsung one that it's been out for 581 00:31:05.109 --> 00:31:07.170 four or five years already? We'll tell you coming up 582 00:31:07.210 --> 00:31:07.940 next on Compute This. 583 00:31:09.000 --> 00:31:11.920 Laptops are subjected to some of the most stressful computing 584 00:31:11.960 --> 00:31:16.420 situations imaginable. They get dropped, stepped on, slapped shut, and 585 00:31:16.539 --> 00:31:20.200 pushed until the battery dies sometimes. Your laptop works hard 586 00:31:20.240 --> 00:31:22.480 for you, so when it has a problem, take it 587 00:31:22.500 --> 00:31:26.339 to the laptop expert at Schrock Innovations. Schrock has four 588 00:31:26.380 --> 00:31:29.960 convenient service centers in Nebraska and Iowa with more than 589 00:31:29.960 --> 00:31:32.809 100 total bench spots to get your technology up and 590 00:31:32.849 --> 00:31:36.410 running again. Schrock has the largest supply of replacement components 591 00:31:36.529 --> 00:31:39.470 in stock And we fix more laptops than any other 592 00:31:39.509 --> 00:31:42.710 nearby repair center. Why wait weeks to get your computer fixed? 593 00:31:42.829 --> 00:31:45.630 When Schrock can diagnose the problem, provide you with a 594 00:31:45.730 --> 00:31:48.630 friendly and accurate estimate, and fix it usually in two 595 00:31:48.710 --> 00:31:51.309 days or less. Remember, if you have never been into 596 00:31:51.369 --> 00:31:54.589 our service centers before, new customers get their first hour 597 00:31:54.650 --> 00:31:57.569 of labor free. So the next time your laptop screen 598 00:31:57.589 --> 00:32:00.890 gets cracked... the keys pop off your keyboard, or your 599 00:32:00.970 --> 00:32:03.980 two-year-old decides a glass of milk is exactly what your 600 00:32:04.039 --> 00:32:06.660 laptop needs to cool off, take it to Schrock and 601 00:32:06.680 --> 00:32:09.559 let your local laptop repair experts get it back in 602 00:32:09.640 --> 00:32:10.579 top shape again. 603 00:32:10.609 --> 00:32:15.529 Schrock Innovations can't teleport technicians to you, but online help 604 00:32:15.589 --> 00:32:16.109 is only. 605 00:32:15.970 --> 00:32:17.230 A click away with the Schrock desk. 606 00:32:17.549 --> 00:32:20.589 Subscribe today and get unlimited help whenever you need it. 607 00:32:21.099 --> 00:32:24.660 Remember the good old days when virus detection worked like 608 00:32:24.839 --> 00:32:27.920 Where's Waldo? Spot the virus in a striped shirt and 609 00:32:27.960 --> 00:32:32.180 you win. Today's infections are changing hourly to avoid detection 610 00:32:32.319 --> 00:32:35.650 and use social engineering to trick you into making mistakes. 611 00:32:36.289 --> 00:32:39.970 Using yesterday's security to defend against today's threats is like 612 00:32:40.150 --> 00:32:43.369 using leeches to stop an infection. It just doesn't work. 613 00:32:43.859 --> 00:32:50.170 We recommend Sophos Intercept X, antivirus backed by Schrock's virus-free guarantee. 614 00:32:50.670 --> 00:32:53.509 Sophos uses the power of AI to detect the patterns 615 00:32:53.549 --> 00:32:56.609 of a virus attack and responds with Schrock's custom actions 616 00:32:56.650 --> 00:33:00.809 that stop it fast. With Sophos on your PC, Mac, Android, 617 00:33:00.869 --> 00:33:04.460 or iOS device, you get the state-of-the-art protection you need 618 00:33:04.759 --> 00:33:08.480 to defend against the most advanced attacks out there. In fact, 619 00:33:08.640 --> 00:33:12.079 if your device gets a virus while running Sophos antivirus, 620 00:33:12.460 --> 00:33:16.099 Schrock will remove it for free, guaranteed. It hasn't happened yet, 621 00:33:16.200 --> 00:33:18.549 and we intend to keep it that way. Ditch your 622 00:33:18.609 --> 00:33:22.529 dad's antivirus and keep your device, data, and identity safe 623 00:33:22.890 --> 00:33:25.009 with Sophos and Schrock Innovations. 624 00:33:36.769 --> 00:33:37.309 All righty, guys. 625 00:33:37.329 --> 00:33:41.390 You know, it's always a great idea to launch a 626 00:33:41.470 --> 00:33:44.930 product on sale on a holiday weekend when you're closed. 627 00:33:45.309 --> 00:33:47.609 You know, the planning. 628 00:33:47.930 --> 00:33:48.250 Wow. 629 00:33:48.390 --> 00:33:52.849 The planning. That's the beauty of new technology, right? I mean, 630 00:33:53.029 --> 00:33:56.319 websites available at schrockinnovations.com. You click on shop and specials 631 00:33:56.359 --> 00:34:00.680 and eight people have already purchased safe upgrade. So I'm 632 00:34:00.700 --> 00:34:02.819 telling you guys, the 600, it sounds like a lot. 633 00:34:03.380 --> 00:34:05.140 I think we upped that from last year where we 634 00:34:05.160 --> 00:34:08.119 had 500. we have a little bit more staff this 635 00:34:08.139 --> 00:34:10.769 year than we had last year. So we upped it 636 00:34:10.809 --> 00:34:14.929 to 600. And yeah, it's phenomenal. The software is amazing 637 00:34:14.969 --> 00:34:16.610 what it does. And the stuff under the hood, if 638 00:34:16.630 --> 00:34:18.230 you saw the new stuff it's doing under the hood, 639 00:34:18.570 --> 00:34:20.489 the success rate is going to be through the roof 640 00:34:20.550 --> 00:34:23.559 this year compared to even last year. So the number 641 00:34:23.599 --> 00:34:25.300 of calls we should get in the service center should 642 00:34:25.360 --> 00:34:27.619 be a lot lower, which means if that works out 643 00:34:27.659 --> 00:34:28.960 the way we think it's going to work out next year, 644 00:34:28.980 --> 00:34:30.539 we won't have to limit it to 600, which will 645 00:34:30.559 --> 00:34:33.380 be great. But in the meantime, only 600 copies available. 646 00:34:33.400 --> 00:34:36.460 When they're sold, they're sold. And then as people execute 647 00:34:36.510 --> 00:34:40.309 their copies, they will become available again for purchase for 648

00:34:40.349 --> 00:34:43.710 somebody else. But that will happen after the update lands, 649 00:34:43.809 --> 00:34:48.380 either late this month or in October. 402-558-1110 is the 650 00:34:48.409 --> 00:34:50.500 number to join us on the program. Stephanie, welcome to 651 00:34:50.519 --> 00:34:52.659 the show. How can I help you on Compute This today? 652 00:34:54.239 --> 00:34:57.280 Well, usually when you do a safe upgrade, don't you 653 00:34:57.300 --> 00:35:00.489 go in through an email that you send us and say, 654 00:35:00.849 --> 00:35:02.210 you know, you can execute now. 655 00:35:02.800 --> 00:35:08.440 We do. So right now, basically, we have not sent 656 00:35:08.639 --> 00:35:12.320 an email yet to Schrock customers saying, hey, safe upgrade's available. 657 00:35:12.400 --> 00:35:14.719 Go ahead and buy it. We haven't done that yet. 658 00:35:16.949 --> 00:35:18.550 When we do that, then you can buy it. But 659 00:35:18.690 --> 00:35:21.969 once you have safe upgrade on your computer and it's 660 00:35:22.010 --> 00:35:26.269 time to launch... We activate every channel because we need 661 00:35:26.289 --> 00:35:27.829 you to run the software. So we send you an 662 00:35:27.909 --> 00:35:30.239 email saying, hey, it's time to run your safe upgrade. 663 00:35:30.760 --> 00:35:32.679 We send you a text message to your phone if 664 00:35:32.699 --> 00:35:35.920 you have a cell phone on file with us. We 665 00:35:36.760 --> 00:35:39.400 do a Facebook Live to make sure that it pops 666 00:35:39.480 --> 00:35:42.300 up in your feed somewhere if you follow Schrock Innovations 667 00:35:42.360 --> 00:35:45.849 on Facebook. Sometimes I go out in the backyard. I 668 00:35:45.849 --> 00:35:47.969 have a little fire pit there, and we put some 669 00:35:48.030 --> 00:35:49.530 wet wood and some leaves on it, and I get 670 00:35:49.550 --> 00:35:52.820 a little blanket, and we do smoke signals. You know, 671 00:35:52.840 --> 00:35:54.969 the fire department loves it when I do that. So, 672 00:35:55.090 --> 00:35:58.130 you know, we try to let you know every way possible. 673 00:35:58.190 --> 00:36:00.610 And then, of course, we can programmatically see who has 674 00:36:00.650 --> 00:36:02.550 run the program, if you've used your license or not. 675 00:36:02.949 --> 00:36:05.329 And so then those customers that, for whatever reason, aren't 676 00:36:05.349 --> 00:36:08.320 getting the memo, we call them on the phone. We 677 00:36:08.340 --> 00:36:09.719 have a human being that picks them up and says, 678 00:36:09.820 --> 00:36:12.059 it's time to run your software. But then what ends 679 00:36:12.099 --> 00:36:14.800 up– it's hilarious because people will go to SchrockInnovations.com. They'll 680 00:36:14.820 --> 00:36:17.139 click on Shop and Specials. They'll add it to the cart. 681 00:36:17.179 --> 00:36:19.219 They add one copy to the cart for every computer 682 00:36:19.239 --> 00:36:21.820 they want to update, and they'll buy it. To buy

it, 683 00:36:21.869 --> 00:36:25.159 you have to log in. But the number one most 684 00:36:25.219 --> 00:36:28.179 requested thing on our website on launch day is a 685 00:36:28.199 --> 00:36:30.820 password reset because you have to have your password to 686 00:36:30.860 --> 00:36:33.880 run it to get into your account. And people don't 687 00:36:33.900 --> 00:36:37.280 know their password. And so they, well, people save the 688 00:36:37.320 --> 00:36:39.590 password in the browser, but when you run the program, 689 00:36:39.829 --> 00:36:43.619 the program isn't in the browser. So it doesn't, Guilty. 690 00:36:43.739 --> 00:36:46.139 Doesn't know your password. So people are resetting their password 691 00:36:46.159 --> 00:36:47.550 to get their password so they can put it into 692 00:36:47.570 --> 00:36:50.230 the program. It's kind of funny. But, yeah, we will 693 00:36:50.269 --> 00:36:52.170 send a message. We will let you know when it's 694 00:36:52.230 --> 00:36:55.250 time to launch the software. Microsoft doesn't announce it ahead 695 00:36:55.269 --> 00:36:57.809 of time. So usually the last couple times, actually, this 696 00:36:57.889 --> 00:37:00.789 is dropped on a Wednesday or a Thursday. And what 697 00:37:00.829 --> 00:37:03.150 happens is it drops at, like, 1 or 2 in 698 00:37:03.190 --> 00:37:07.289 the afternoon. We download the full copy to our local servers. 699 00:37:07.909 --> 00:37:10.489 We start the upload process to get it staged and ready. 700 00:37:10.530 --> 00:37:13.690 And while it's uploading, we're testing it. We're actually installing 701 00:37:13.730 --> 00:37:16.170 it on our tech computers in the service center. We're 702 00:37:16.230 --> 00:37:19.150 running safe upgrade installations on our– we have a certain 703 00:37:19.789 --> 00:37:22.780 set of test computers, and we're double-checking all of those 704 00:37:22.820 --> 00:37:27.000 computers to make sure that they are getting the update. 705 00:37:27.539 --> 00:37:29.440 One of the things people don't realize about the way 706 00:37:29.480 --> 00:37:34.369 Microsoft does these updates, Microsoft is already downloading this update 707 00:37:34.389 --> 00:37:38.280 to your computer right now. Literally, when it comes time 708 00:37:38.320 --> 00:37:42.690 to install it, you are one click away. Yes, and 709 00:37:42.730 --> 00:37:46.889 then it reboots and it's installing. So with our version, 710 00:37:47.190 --> 00:37:51.630 we're downloading the entire installer as a whole, whereas Microsoft 711 00:37:51.670 --> 00:37:54.130 is only sending you the components it thinks you need. 712 00:37:54.889 --> 00:37:56.860 And so what happens is if you actually end up 713 00:37:56.889 --> 00:37:59.480 needing a component that Microsoft didn't send you as part 714 00:37:59.500 --> 00:38:02.079 of the update package and it runs that update package, 715 00:38:02.179 --> 00:38:05.750 you have a problem. With ours, it's the entire installer. 716 00:38:05.769 --> 00:38:09.329 It's like four gigabytes. It's huge. But it's the same 717 00:38:09.570 --> 00:38:12.400 way we do it in the service center. It's exactly 718 00:38:12.440 --> 00:38:13.900 like being on the bench in the service center with 719 00:38:13.960 --> 00:38:16.980 a technician, which is why we can warranty it. So, yes, Stephanie, 720 00:38:17.000 --> 00:38:19.570 we will alert you when it is time to install it. 721 00:38:19.840 --> 00:38:22.840 We don't just, you know, hope you guys figure it out. 722 00:38:23.030 --> 00:38:24.889 Thanks for the dough. Hope you figure it out. Have 723 00:38:24.909 --> 00:38:27.570 a great life. No, we follow up and we make 724 00:38:27.610 --> 00:38:28.590 sure you know it's time to go. 725 00:38:30.110 --> 00:38:33.289 So if I'm buying one for a laptop and one 726 00:38:33.329 --> 00:38:37.730 for a desktop, will I get two separate emails, or 727 00:38:37.789 --> 00:38:39.780 how does that work when you're doing two of them? 728 00:38:40.079 --> 00:38:42.820 Great question. We usually de-dupe the emails. We don't want 729 00:38:42.840 --> 00:38:45.619 to send duplicate emails. So you'd get an email that says, 730 00:38:45.780 --> 00:38:48.070 it's time to launch your safe upgrade on your laptop 731 00:38:48.130 --> 00:38:50.849 and your desktop. So you would get one email about 732 00:38:50.889 --> 00:38:53.050 the laptop and the desktop to the email address that 733 00:38:53.090 --> 00:38:56.190 purchased the software. Now, the thing is, we don't care. 734 00:38:56.570 --> 00:39:00.340 You don't have to match them up. Let's say we 735 00:39:00.519 --> 00:39:03.179 have a customer in Round Rock, Texas, and her whole 736 00:39:03.280 --> 00:39:07.179 family across the nation, they're Schrock customers. They all have 737 00:39:07.219 --> 00:39:12.739 our computers. We love you. When she gets a maintenance certificate, 738 00:39:12.760 --> 00:39:14.510 she buys maintenance certificates for her whole family. 739 00:39:16.070 --> 00:39:16.190 And. 740 00:39:16.820 --> 00:39:18.900 We know when she says, I'm going to have my 741 00:39:18.940 --> 00:39:21.429 daughter call you, use the one in my account. Well, 742 00:39:21.570 --> 00:39:25.230 anybody who logs into your account to run SafeUpgrade will 743 00:39:25.309 --> 00:39:27.710 use one of your SafeUpgrade licenses. And when you run 744 00:39:28.050 --> 00:39:31.079 one license on a computer, it remembers. It knows this 745 00:39:31.159 --> 00:39:33.420 license is for the desktop. I've used it on the desktop. 746 00:39:33.860 --> 00:39:35.380 If it didn't work and we have to run it 747 00:39:35.420 --> 00:39:38.019 again for some reason, use the same license on the desktop. 748 00:39:38.059 --> 00:39:39.900 Don't burn the new one. And this one is for 749 00:39:39.940 --> 00:39:42.380 the laptop. Use that one on the laptop. So you 750 00:39:42.400 --> 00:39:44.340 can buy as many as you want. You can put 751 00:39:44.380 --> 00:39:47.320 it in the account. I

am literally trying to find 752 00:39:47.389 --> 00:39:49.449 a way in this year's software so you don't have 753 00:39:49.489 --> 00:39:54.630 to even log in. It'll just run. Because that's, like 754 00:39:54.710 --> 00:39:56.050 I said, the password reset is a pain in the 755 00:39:56.070 --> 00:39:57.909 butt for people. We have people who call us and 756 00:39:57.929 --> 00:40:00.050 be like, I don't know my password. And we're like, 757 00:40:00.309 --> 00:40:02.500 we can't tell you your password. What do you mean? 758 00:40:02.559 --> 00:40:05.199 I'm Sally Smith. Why can't you tell me my password? Well, 759 00:40:05.219 --> 00:40:07.579 because for security reasons, we can't see your password. Like 760 00:40:07.639 --> 00:40:09.579 it's just a bunch of asterisks on our screen. We 761 00:40:09.599 --> 00:40:12.019 can change your password, but we can't see it. So, 762 00:40:12.039 --> 00:40:13.519 you know, would you like us to change your password? 763 00:40:13.940 --> 00:40:16.320 And so it's kind of fun. But no, we'll send 764 00:40:16.340 --> 00:40:18.380 you an email when it's time to go. When it goes, 765 00:40:18.420 --> 00:40:20.699 when you go to install it, it knows that it's 766 00:40:20.739 --> 00:40:23.099 your account. This is how many safe upgrades you have 767 00:40:23.139 --> 00:40:24.820 in your account. This is how many you've used and 768 00:40:24.860 --> 00:40:27.300 what computers you've used them on. We try to make it, 769 00:40:28.030 --> 00:40:30.349 as I call it, like simple, smooth magic. It just works. 770 00:40:32.710 --> 00:40:33.670 Okay, thank you. 771 00:40:33.849 --> 00:40:35.869 Hey, thank you, Stephanie. I appreciate you listening, and have 772 00:40:35.909 --> 00:40:37.750 a great holiday. We appreciate you being here with the 773 00:40:37.789 --> 00:40:41.369 program today. 402-558-1110 is the number to join us on 774 00:40:41.389 --> 00:40:43.219 the program, and it's that easy. Stephanie just did it. 775 00:40:43.239 --> 00:40:45.599 She gave a great example, asked some great questions, too, 776 00:40:45.639 --> 00:40:48.440 things I hadn't covered. You know, you do this for like, 777 00:40:48.519 --> 00:40:51.119 you know, 15 years. I think we've had Safe Upgrade going. Well, 778 00:40:51.139 --> 00:40:52.610 I don't know. How long has Windows 11 been out? 779 00:40:54.099 --> 00:40:57.550 uh a couple years now well well they had they 780 00:40:57.570 --> 00:41:00.630 had two two one h2 was that the for two 781 00:41:00.929 --> 00:41:03.070 one h1 that was windows 10 so i think it 782 00:41:03.090 --> 00:41:06.130 was 22 ish 22 23 something like that so it 783 00:41:06.150 --> 00:41:07.869 hasn't been that way it's been you know five six 784 00:41:07.909 --> 00:41:09.769 years you know and then some of those years we 785 00:41:09.789 --> 00:41:11.889 had to do it twice because they had half one 786 00:41:11.909 --> 00:41:14.010 and half two after you do this you know a 787 00:41:14.050 --> 00:41:16.639 dozen times you kind of figure out how it works 788 00:41:17.079 --> 00:41:18.880 and so sometimes when i explain it i kind of 789 00:41:18.900 --> 00:41:22.000 skip steps because in my head they're just duh and 790 00:41:22.469 --> 00:41:25.130 I have to make sure I am communicating and telling 791 00:41:25.170 --> 00:41:27.510 you exactly what needs to happen. October of 2021. Okay, 792 00:41:27.650 --> 00:41:31.010 so 2021. I was close. 2022, I think I said. 793 00:41:31.030 --> 00:41:35.789 So yeah, 2021. 402-558-1110. Now, Apple is about to release 794 00:41:35.829 --> 00:41:39.710 a new phone. This new iPhone is the iPhone Ultra Fold. 795 00:41:40.829 --> 00:41:42.929 As I've mentioned in the last segment, there are some 796 00:41:42.949 --> 00:41:47.179 real benefits to a foldable phone. It's a gimmick for sure, but... 797 00:41:47.679 --> 00:41:50.400 It's a gimmick that is very useful, especially if you 798 00:41:50.500 --> 00:41:53.650 use your iPhone for business stuff. The number of times 799 00:41:53.670 --> 00:41:56.570 I've had to open up a PDF or, you know, 800 00:41:57.630 --> 00:42:01.010 business companies that provide services to other companies for some 801 00:42:01.050 --> 00:42:03.960 reason have the worst websites. And so they're not responsive. 802 00:42:03.980 --> 00:42:05.420 So you look at it on a phone screen and 803 00:42:05.440 --> 00:42:07.000 it's just like a desktop thing. You have to scroll 804 00:42:07.039 --> 00:42:09.650 around on it. Having the ability to open your phone 805 00:42:09.690 --> 00:42:12.150 up like a book and have a much larger screen 806 00:42:12.570 --> 00:42:15.050 is very handy in a pinch when you're on the 807 00:42:15.110 --> 00:42:17.579 road or traveling. If you have a foldable phone, sometimes 808 00:42:17.599 --> 00:42:18.920 you don't have to take– I don't take a laptop 809 00:42:18.960 --> 00:42:21.659 with me when I travel anymore. I have a foldable phone. 810 00:42:21.699 --> 00:42:23.840 If I need to remote into my desktop computer from 811 00:42:23.880 --> 00:42:26.480 my phone, I unfold my screen, I remote into my desktop, 812 00:42:26.519 --> 00:42:28.320 and I have my desktop in front of me in 813 00:42:28.360 --> 00:42:33.010 my phone. It is beautiful. When it's executed properly, it's beautiful. 814 00:42:33.530 --> 00:42:37.050 I love it. So Apple is releasing this new foldable phone. 815 00:42:38.219 --> 00:42:41.280 And they expect to sell up to like 500,000 to 816 00:42:41.300 --> 00:42:44.940 a million units on the initial release. Now, that sounds 817 00:42:44.960 --> 00:42:47.059 like a lot of phones. But keep in mind that 818 00:42:47.079 --> 00:42:49.460 when Apple releases a new iPhone, they usually sell like 819 00:42:49.460 --> 00:42:53.300 19 million iPhones on the release. So 500,000 to a 820 00:42:53.340 --> 00:42:56.820 million is actually kind of a niche release for Apple. 821 00:42:57.199 --> 00:43:00.519 It's not that big of a deal. But the

price 822 00:43:00.579 --> 00:43:03.380 point of this phone is more than double the price 823 00:43:03.420 --> 00:43:06.590 point of a standard iPhone. They're saying it's going to 824 00:43:06.730 --> 00:43:08.719 be $ 2, 000 to $ 2, 500, of course, depending on the storage 825 00:43:08.739 --> 00:43:11.699 spec and everything that you pick. And that $ 2, 000 price, 826 00:43:11.980 --> 00:43:15.079 that doesn't buy you the terabyte phone. That buys you 827 00:43:15.260 --> 00:43:20.079 like the 256. That's the small one. So if you 828 00:43:20.099 --> 00:43:22.699 start upgrading the memory and the storage and things like that, 829 00:43:23.650 --> 00:43:26.929 you can expect to spend $ 2, 500 to $ 3, 000 easy. Then, 830 00:43:26.949 --> 00:43:29.250 of course, you need a new case. And, you know, 831 00:43:29.309 --> 00:43:31.329 hopefully it doesn't come with a new charger. God, please 832 00:43:31.369 --> 00:43:33.690 don't come with a new charger. And hopefully it gets 833 00:43:33.730 --> 00:43:35.769 a bigger battery than the other iPhone. But one of 834 00:43:35.789 --> 00:43:38.210 the things that's really innovative about this, and I'd show 835 00:43:38.250 --> 00:43:40.659 it on the camera, but you can't really tell very easily. 836 00:43:41.119 --> 00:43:45.000 But in this, when you unfold the screen, there's a 837 00:43:45.059 --> 00:43:47.559 tiny crease right in the middle of the screen where 838 00:43:47.579 --> 00:43:50.579 the screen folds. And over the years, Samsung has got 839 00:43:50.659 --> 00:43:54.599 better and better at minimizing that crease. But Apple has 840 00:43:54.699 --> 00:43:59.210 created an entirely new engineered hinge. This new hinge is 841 00:43:59.800 --> 00:44:02.539 is paired with a different type of screen technology that 842 00:44:02.639 --> 00:44:06.909 makes the crease the thinnest, smallest crease. It's barely noticeable. 843 00:44:07.239 --> 00:44:13.429 It is 0.15 millimeters. I mean, a millimeter is like, what, 844 00:44:13.449 --> 00:44:19.530 the width of a fingernail? And yeah, it's like 0.15 millimeters. 845 00:44:19.929 --> 00:44:23.880 It is incredibly thin. This new hinge, though, is a 846 00:44:24.019 --> 00:44:29.269 new engineering product. When they manufacture it, they have to 847 00:44:29.309 --> 00:44:33.969 check tolerances. When they check the tolerance, only about 20% 848 00:44:33.969 --> 00:44:38.119 of the manufactured phones meet tolerance. That means 80% of 849 00:44:38.139 --> 00:44:41.880 the phones that get manufactured are defective and they don't 850 00:44:41.920 --> 00:44:45.300 get released. So Apple is in shortage on these phones 851 00:44:45.340 --> 00:44:49.090 and it's a real shortage because they can't release the 852 00:44:49.190 --> 00:44:53.889 ones that the screen has a 0.25 millimeter crease. Oh shoot, 853 00:44:53.929 --> 00:44:56.389 that's not good enough. Or the hinge works on the top, 854 00:44:56.409 --> 00:44:58.960 but not the bottom because it's We're still working out 855 00:44:58.980 --> 00:44:59.380 the quirks. 856 00:44:59.920 --> 00:45:00.320 I'm not. 857 00:45:00.860 --> 00:45:03.280 If you look back in time, the first foldable note 858 00:45:03.480 --> 00:45:06.030 that came out, it wasn't called a note, but the 859 00:45:06.070 --> 00:45:09.670 first foldable Samsung phone that came out, it worked. But 860 00:45:09.730 --> 00:45:11.550 there were lots of people who had problems with the screen. 861 00:45:11.570 --> 00:45:13.550 The screen got a dead spot in the middle. Eventually 862 00:45:13.590 --> 00:45:16.969 it wore out. The hinge would break if you dropped 863 00:45:17.010 --> 00:45:19.219 it a certain way. And there was all these things 864 00:45:19.239 --> 00:45:22.769 that they figured out through that first release. My advice 865 00:45:23.210 --> 00:45:25.869 is unless you are an early adopter and that's something 866 00:45:25.889 --> 00:45:27.630 that you take pride in, that you want to try 867 00:45:27.670 --> 00:45:30.679 this new phone out, I would suggest that you not 868 00:45:30.820 --> 00:45:33.920 purchase the first edition of this phone. Not because it's 869 00:45:33.940 --> 00:45:37.940 a bad phone. The technology is truly impressive. If I 870 00:45:37.980 --> 00:45:40.360 was an iPhone user, I am an early adopter. I'd 871 00:45:40.380 --> 00:45:44.670 be all over this. I wouldn't do it because the 872 00:45:44.710 --> 00:45:48.170 hinge and the screen is new tech, and we don't 873 00:45:48.309 --> 00:45:50.429 know how it's going to wear in the real world. 874 00:45:50.800 --> 00:45:52.840 Apple does a good job of testing their stuff, but 875 00:45:52.860 --> 00:45:54.760 we just don't know. And the fact that 80% of 876 00:45:54.780 --> 00:45:57.739 the phones are not making it out of production tells 877 00:45:57.780 --> 00:46:03.090 me that it's incredibly technically precise. How many of the 878 00:46:03.190 --> 00:46:09.190 phones were like 79%? That's good enough. You know, I don't, 879 00:46:09.989 --> 00:46:13.679 I don't know. And then when you're dropping $ 2, 500 to $ 3, 000 880 00:46:13.039 --> 00:46:15.760 potentially on a phone, that's the most expensive iPhone that's 881 00:46:15.800 --> 00:46:18.800 ever been made. So there's going to be a limited 882 00:46:18.840 --> 00:46:21.780 number of them available at launch, and it's not just 883 00:46:21.960 --> 00:46:23.980 a marketing ploy. It's not Apple trying to get a 884 00:46:24.019 --> 00:46:27.179 line around the building. There's a real manufacturing reason that 885 00:46:27.199 --> 00:46:30.170 these phones are in shortage. Everybody's got a deal, guys. 886 00:46:30.650 --> 00:46:32.849 Don't trade at the kiosk. Come to the cell phone 887 00:46:32.889 --> 00:46:35.250 store and do this and do that. Everyone's got a 888 00:46:35.269 --> 00:46:37.449 deal for you, but you can check it out. Of course, 889 00:46:37.469 --> 00:46:39.130 you can buy them directly from Apple or your cell 890

00:46:39.150 --> 00:46:41.889 phone provider. Don't expect to get a big cheap deal 891 00:46:41.969 --> 00:46:43.949 on them, though, or a big trade-in value or anything 892 00:46:43.989 --> 00:46:49.199 like that. $ 2, 500 is the price of admission. 4-0-2-5-5-8-11-10. Final 893 00:46:49.239 --> 00:46:52.360 break of the program. When we come back, guys, Windows 894 00:46:52.360 --> 00:46:57.829 11 Goth Mode? Yeah, that's right, boy. You didn't ask 895 00:46:57.869 --> 00:47:00.570 for it. You didn't want it. You got a Windows update, 896 00:47:00.809 --> 00:47:03.769 and now you get it anyway. What is Goth Mode, 897 00:47:03.829 --> 00:47:07.010 and how do you turn it off? Coming up next 898 00:47:07.090 --> 00:47:07.650 on Compute This. 899 00:47:07.960 --> 00:47:11.010 You know your computer needs modern antivirus, and you know 900 00:47:11.170 --> 00:47:14.730 using a VPN helps protect your identity online. But did 901 00:47:14.750 --> 00:47:16.969 you know that all of that protection could be useless 902 00:47:17.050 --> 00:47:20.380 if you're running outdated programs? We all run common, free 903 00:47:20.389 --> 00:47:25.219 software like Adobe Reader, Dropbox, Firefox, and Chrome. Every day 904 00:47:25.260 --> 00:47:28.320 there are critical security updates for these common programs that 905 00:47:28.360 --> 00:47:31.599 don't get automatically installed for up to two weeks. That's 906 00:47:31.639 --> 00:47:35.789 an eternity in today's world. That's why Schrock created Secure Updater. 907 00:47:36.090 --> 00:47:39.769 Secure Updater checks for and installs these critical updates every 908 00:47:39.849 --> 00:47:43.909 eight hours, boosting your antivirus by closing off attack vectors 909 00:47:43.949 --> 00:47:46.820 before they can be used to penetrate your computer. Go 910 00:47:46.860 --> 00:47:50.559 to secureupdater.com and try it for free. We are so 911 00:47:50.619 --> 00:47:52.940 confident in our product, we don't even ask for a 912 00:47:52.980 --> 00:47:57.039 credit card to start the trial. Go to secureupdater.com today 913 00:47:57.159 --> 00:48:00.760 and start your 14-day trial and enjoy having the peace 914 00:48:00.800 --> 00:48:04.260 of mind that your software is being updated quickly and safely. 915 00:48:04.780 --> 00:48:06.909 You will be shocked at the number of programs that 916 00:48:06.929 --> 00:48:09.250 are out of date on your PC right now. Get 917 00:48:09.289 --> 00:48:12.510 your 14-day free trial at secureupdater.com. 918 00:48:13.449 --> 00:48:16.730 If you can dream it, Schrock Interactive's website developers can 919 00:48:16.829 --> 00:48:20.190 make it happen. Refresh your website, automate sales and marketing, 920 00:48:20.409 --> 00:48:22.769 and grow your business today with Schrock Interactive. 921 00:48:29.030 --> 00:48:33.429 All right, you guys. We're rocking out, apparently, for the holiday. 922 00:48:33.449 --> 00:48:39.400 We're getting after it now. Go, Chad. Go, Chad. Oh, 923 00:48:39.420 --> 00:48:41.480 my goodness. All right. Well, real quick, let's get back 924 00:48:41.519 --> 00:48:45.170 into those phones. 402-558-1110. The minutes are ticking away on 925 00:48:45.210 --> 00:48:47.769 the program here. We don't have minutes left. We don't 926 00:48:47.789 --> 00:48:50.650 have tens of minutes left. Mike, welcome to the program. 927 00:48:50.909 --> 00:48:52.489 How can I help you on Compute This today? 928 00:48:55.510 --> 00:49:01.099 Mike? Yes, on the maintenance certificate. I bought one for 929 00:49:01.139 --> 00:49:03.639 my grandson. He's out of state. I tried to set 930 00:49:03.699 --> 00:49:08.199 up a remote unit. Your tech encouraged me to bring 931 00:49:08.239 --> 00:49:11.710 it in. What's the advantages and disadvantages of physically bringing 932 00:49:11.730 --> 00:49:12.429 it into the shop? 933 00:49:12.809 --> 00:49:15.429 Gotcha. Obviously, there are some things that we can't do 934 00:49:16.010 --> 00:49:19.860 from a maintenance perspective without hands on the unit. One 935 00:49:19.880 --> 00:49:22.039 of those things is making sure that it's getting good airflow. 936 00:49:22.059 --> 00:49:25.159 We can't blow it out. We can't clean it, physically 937 00:49:25.219 --> 00:49:26.969 clean it. We can't wipe it down. We can't blow 938 00:49:26.989 --> 00:49:29.829 it out. We can't inspect the capacitors on the motherboard 939 00:49:29.869 --> 00:49:32.510 to make sure they're not swelling. And we can't test 940 00:49:32.570 --> 00:49:35.429 the power supply. The power supply, we have to remove 941 00:49:35.469 --> 00:49:37.409 a plug inside the computer and plug it into a 942 00:49:37.449 --> 00:49:39.380 testing unit to make sure your power supply is putting 943 00:49:39.389 --> 00:49:41.550 out the right amperage or wattage, or if you have 944 00:49:41.570 --> 00:49:44.590 a laptop, we use a multimeter on your AC adapter 945 00:49:44.610 --> 00:49:47.460 to make sure that it's providing the proper amperage and 946 00:49:47.500 --> 00:49:51.699 wattage to the computer. Um, so we can't do those things. So, uh, 947 00:49:52.099 --> 00:49:54.440 we will do the maintenance checkup remotely if that's, if 948 00:49:54.480 --> 00:49:56.219 that's the only way to do it, because, you know, 949 00:49:56.539 --> 00:49:59.079 getting 90% of a maintenance checkup is better than getting 950 00:49:59.139 --> 00:50:02.809 no maintenance checkup, but once a year or so, at 951 00:50:02.869 --> 00:50:05.449 least you probably should have us take a look at 952 00:50:05.469 --> 00:50:07.550 the physical aspects of it. If it's something you can 953 00:50:07.570 --> 00:50:09.989 do now, he's out of state. So there is obviously 954 00:50:10.030 --> 00:50:12.820 a distance limitation here. Now, out of state could mean 955 00:50:12.880 --> 00:50:17.559 like Florida or out of state could mean Iowa. So 956 00:50:17.699 --> 00:50:21.059 we don't know. Or out of state, if you're in Iowa, 957 00:50:21.079 -->

00:50:26.530 could mean Missouri. We don't know where he's at. But 958 00:50:26.570 --> 00:50:28.409 if he comes back for a holiday, for example, if 959 00:50:28.429 --> 00:50:30.809 he comes back for Christmas, if he can bring the 960 00:50:30.849 --> 00:50:33.170 computer with him, that would be an ideal time for 961 00:50:33.230 --> 00:50:34.809 us to get it into the service center and do 962 00:50:34.849 --> 00:50:37.750 the checkup on it. don't worry about the timing on 963 00:50:37.769 --> 00:50:41.670 the certificate. We honor them regardless of, we tell everybody 964 00:50:41.690 --> 00:50:44.909 that's got a six month expiration because you have to 965 00:50:44.949 --> 00:50:46.510 put a date on it or people don't get off 966 00:50:46.530 --> 00:50:49.480 the X. They just don't use them. And so we 967 00:50:49.500 --> 00:50:51.039 want to make sure that the whole point of the 968 00:50:51.059 --> 00:50:53.619 certificate is to get the maintenance. So we've got to 969 00:50:53.699 --> 00:50:56.019 use it, but make sure if he, if he wants 970 00:50:56.059 --> 00:50:58.219 to come in when he's in for a holiday or something, 971 00:50:58.239 --> 00:50:59.389 we can get him in, get him out and get 972 00:50:59.429 --> 00:51:01.150 him back home with his computer, back to college with 973 00:51:01.210 --> 00:51:03.829 his computer. If he's out of state and just out 974 00:51:03.849 --> 00:51:06.590 of state, We can definitely do it remotely. Thanks for 975 00:51:06.610 --> 00:51:08.489 the call, Mike. I appreciate you joining us on the 976 00:51:08.530 --> 00:51:10.789 program today. For those of you who missed out earlier 977 00:51:10.829 --> 00:51:14.510 in the show, check out SchrockInnovations.com and click on Shop 978 00:51:14.610 --> 00:51:18.210 and Specials, where you will find the new 2.6 H2 979 00:51:18.340 --> 00:51:21.820 version of Safe Upgrade available on the website. As of 980 00:51:21.880 --> 00:51:27.840 right now, there are 589 copies left. 587, sorry. 587 981 00:51:27.840 --> 00:51:30.099 copies left. So we're not going to sell out in 982 00:51:30.119 --> 00:51:32.980 the next minute or anything. But over the next month, 983 00:51:33.039 --> 00:51:35.429 we will sell out of these. And then if you 984 00:51:35.469 --> 00:51:37.690 wanted to get this and have it ready when the 985 00:51:37.730 --> 00:51:39.329 time comes, I would encourage you to pick up a 986 00:51:39.349 --> 00:51:41.530 copy now, have it in your Shrock account so it's 987 00:51:41.570 --> 00:51:44.820 ready to go when Microsoft drops the bomb here. All right. 988 00:51:45.079 --> 00:51:49.119 Final story of the show, guys. Everybody knows about Windows updates. 989 00:51:49.559 --> 00:51:52.389 We're talking about safe upgrade here, which is literally insurance 990 00:51:52.429 --> 00:51:55.170 against a giant Windows update. What about the little ones? 991 00:51:55.610 --> 00:51:57.679 The little ones have glitches too. And one of the 992 00:51:57.719 -->

00:52:01.519 glitches in the most recent August Windows 11 update, for 993 00:52:01.559 --> 00:52:03.619 some users, not all users, and we don't know why, 994 00:52:03.679 --> 00:52:06.139 just some users, and there's no fix, there's nothing you 995 00:52:06.159 --> 00:52:09.360 can do about it, your computer rebooted and it was 996 00:52:09.400 --> 00:52:11.960 in goth mode. In other words, if you had a wallpaper, 997 00:52:12.900 --> 00:52:16.320 your screen is now a black desktop and you can't 998 00:52:16.480 --> 00:52:18.500 change it. You can't change a wallpaper. If you had 999 00:52:18.519 --> 00:52:21.590 a slideshow screensaver thing, that's gone too and you cannot 1000 00:52:21.619 --> 00:52:24.929 turn it on. And Microsoft, you can't turn it on 1001 00:52:24.949 --> 00:52:27.960 because Microsoft took away the settings for you to actually 1002 00:52:28.000 --> 00:52:30.199 enable these things. And if you get tricky and go 1003 00:52:30.219 --> 00:52:32.460 into the registry and try to just do them, it 1004 00:52:32.559 --> 00:52:36.739 self-heals back to goth mode. So, yeah, you're in goth mode. 1005 00:52:37.159 --> 00:52:38.920 There's nothing you can do about it. So you're just 1006 00:52:38.940 --> 00:52:40.380 going to have to get used to it until the 1007 00:52:40.440 --> 00:52:43.800 next Windows update. Microsoft is actively working on a patch 1008 00:52:43.840 --> 00:52:47.219 for this. This is why we have safe upgrade, guys. 1009 00:52:48.530 --> 00:52:51.230 This is exactly why we have safe upgrade. That's just 1010 00:52:51.289 --> 00:52:54.860 a regular monthly patch. Imagine what a feature update is 1011 00:52:54.880 --> 00:52:57.159 going to do to your computer that takes away a 1012 00:52:57.199 --> 00:52:59.880 lot of AI slop and replaces it with, I'm sure, 1013 00:53:00.360 --> 00:53:04.460 well-founded Copilot assistance. I tried to use Copilot the other day. 1014 00:53:05.320 --> 00:53:07.269 I was migrating to a Microsoft 365 email. 1015 00:53:07.289 --> 00:53:07.610 Yeah. 1016 00:53:08.469 --> 00:53:10.710 And it said, use the IMAP migration tool. And I 1017 00:53:10.809 --> 00:53:14.449 couldn't find the tool. So I asked Copilot assistant right there. 1018 00:53:14.469 --> 00:53:18.710 I said, Copilot, where is the Microsoft IMAP tool? Copilot 1019 00:53:18.769 --> 00:53:24.880 timed out twice and said, I might respond later. if 1020 00:53:24.960 --> 00:53:28.010 I don't though just try again you're like what kind 1021 00:53:28.050 --> 00:53:32.690 of answer is that co-pilot Stephanie congratulations you got yourself 1022 00:53:32.730 --> 00:53:35.250 a $ 25 Schrock Innovations gift certificate we're going to get 1023 00:53:35.289 --> 00:53:37.489 that out to you on Tuesday because we are closed 1024 00:53:37.679 --> 00:53:40.880 Monday for the holiday we'll see you all again next 1025 00:53:40.920 --> 00:53:43.380 weekend no after Schrock today by the way next weekend 1026 00:53:43.400 --> 00:53:45.460 we'll be back for another edition of Compute This