TRANSCRIPT 🔗
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Welcome to Beyond Doubt Unleashing Confidence, the podcast dedicated to helping
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women overcome self-doubt and undervaluation.
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I'm your host, Nefi Gunzoye, a qualified life coach committed to empowering
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you to stand tall and live confidently.
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Today, we're diving into a significant and pressing topic, overcoming workplace bullying.
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Recently, one of my favorite TV shows, Strictly Come Dancing,
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has been in the spotlight for all the wrong reasons.
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Three of the professional dancers have been accused of workplace bullying.
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This topic hits close to home as several people around me have shared their
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own experiences with workplace bullying.
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One lady, Nikita, who works in the NHS for a mental health department,
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shared her shocking experience with new management that seems to be bullying the staff. off.
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This is particularly distressing given their role in mental health.
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Another insight from one of my career coaches reveals that workplace bullying
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is unfortunately common.
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She often tells people they have three options, put up, shut up or leave,
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as HR departments are often not very helpful.
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But today we're going to explore more than just these options.
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We'll discuss what to do if you're being bullied, if you are the bully,
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why bullying happens and how to stand up for yourself.
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So let's get this journey of overcoming workplace bullying and unleashing your confidence started.
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Part one, understanding workplace bullying.
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Firstly, let's define what workplace bullying is.
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According to ACAS the advisory
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consult conciliation and arbitrary service
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workplace bullying is behavior from a
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person or group that's unwanted and makes
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someone feel intimidated degraded humiliated or offended it can be obvious or
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subtle and can happen to people in person or online Bullying in the workplace
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can take many forms including 1.
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Spreading malicious rumours or gossip This can severely damage someone's reputation
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and professional standing 2.
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Load full transcript
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Excluding or isolating someone Deliberately leaving someone out of meetings
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or social events can make them feel unwelcomed and unsupported.
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3. Intimidational threats. Any form of behaviour that makes someone feel threatened or scared.
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4. Undermining a person's work. Constantly criticising or sabotaging someone's efforts.
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5. Overloading someone with work or setting impossible deadlines.
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This can cause immense stress and burnout.
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To illustrate, let me share a story of a client who we'll call Emma.
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Emma worked in a large corporate firm where
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she was constantly undermined by her manager despite her
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hard work and dedication her manager would
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belittle her achievements in meetings and assign her tasks with impossible deadlines
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making her feel incompetent this took a toll on Emma's mental health and confidence
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recognizing these behaviors as bullying was the first step in her journey to
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reclaim her confidence and take action.
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Understanding that these behaviours are unacceptable is the first step in tackling the issue.
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It's essential to recognise these signs early and take appropriate action.
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So reflection. Think about your own experience. Have you ever encountered any
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of these behaviours at work?
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Recognising the problem is the first step towards solving it.
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Part 2. Why people bully in the workplace. Understanding the motives behind
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bullying can help us tackle it more effectively.
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People bully for various reasons. 1. Insecurity.
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Bullies often feel insecure about their own abilities and lash out to feel superior.
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They may fear being exposed as inadequate.
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2. Power. Some individuals enjoy exerting power over others,
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using bullying as a means of control.
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This is often seen in hierarchical workplaces where the power dynamics are skewed.
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3. Work culture In some workplaces, toxic culture allows bullying to thrive,
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sometimes even encouraging it.
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A lack of strong leadership and clear policies can contribute to this.
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4. Personal issues Personal problems or stress can sometimes cause people to
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act inappropriately at work.
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This doesn't excuse their behaviour, but it can explain it.
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For instance in the case of Strictly Come Dancing scandal
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the accused dancers may have felt the
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pressure to perform and maintain their status leading them
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to bully others as a misguided way to cope with the insecurities I will just
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add that nothing's been officially proven or said yet it's just out there but
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this kind of behavior often stems from a place of fear and anxiety about their own capabilities.
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Recognising these motives can help us approach the problem with more empathy
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and strategy so by understanding why someone bullies we can better address the
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root cause and work towards a healthier workplace environment.
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Reflection. Consider the dynamics in your workplace.
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Are there pressures or cultural issues that might be contributing to bullying behaviour?
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Understand the context can be key to addressing the problem effectively.
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Point three. What to do if you're being bullied.
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If you find yourself a target of bullying there are several steps that you can
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take to protect yourself and address the situation.
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Number one, document everything. Keep a record of all bullying incidents including
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dates, times, what was said or done and any witnesses.
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This documentation can be crucial if you need to escalate the issue.
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Number two, seek support. Talk to a trusted colleague, friend or mentor about what's happening.
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Sometimes just having someone to listen can be a big difference.
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Number three, confront the bully. If you feel safe, address the bully directly.
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Use I statements to express how their behavior affects you.
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For example, I feel uncomfortable when you speak to me that way.
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This can sometimes diffuse the situation and make the bully aware of their behavior.
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Number four, report it to IT. Follow your company's grievance procedure.
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Report the bullying to HR or a manager. If you feel that internal channels are
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not sufficient, you might consider seeking external advice or legal counsel.
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Number five, self-care. Look after your mental and physical health.
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Engage in activities that reduce stress and boost your well-being.
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Exercise, meditation and hobbies can all be great ways to maintain your health
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during difficult times.
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I recall a time in my early career when I faced workplace bullying.
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It was subtle, but it wore me down over time. I documented the incident,
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confided in a mentor, and eventually confronted the bully in a calm and assertive manner.
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It wasn't easy, but taking these steps helped me regain control and confidence.
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My mental support was invaluable and documenting everything gave me the confidence
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to address the situation formally.
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I eventually left that business for other reasons.
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But, you know, following this procedure actually just kind of helped make things a bit better.
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So reflection if you're currently
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experiencing bullying which of these
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steps can you take today sometimes just
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starting with documentation or seeking support can make a big difference I know
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that for me early on having a mentor like someone that I could go to and confiding
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because that was one of my very
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first few jobs I hadn't experienced that before and I didn't really know
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what to do but being able to talk to someone about it helped a huge amount.
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Part four, what to do if you are the bully.
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If you recognize that you might be bullying someone, it's crucial to take responsibility
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and change your behavior.
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This is not only for the well-being of others, but also for your personal and professional growth.
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So number one, self-reflection.
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Understand why you're behaving this way.
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Are you feeling insecure, stressed, or pressured? should. Reflect on your actions
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and their impact on others.
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Number two, apologize.
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Sincerely apologize to the person you've bullied. Acknowledge your actions and their impact.
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This can be a powerful step towards healing and improving your relationships.
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Number three, seek help. Consider Consider speaking to a coach,
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therapist or counsellor to address the underlying issues.
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Professional guidance can help you understand and change your behaviour.
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Number four, change your behaviour. Actively work on improving your behaviour
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and building healthier relationships at work.
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This might involve learning new communication skills, managing stress better
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or improving your emotional intelligence.
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Intelligence one of my clients who will
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call laura realized that her
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behavior towards a colleague wasn't appropriate through self-reflection
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therapy she understood her actions were a result
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of her own insecurities apologizing and making a conscious effort to not only
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change improved her work relationships but also her self-esteem laura found
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that addressing her own issues made her feel more confident and less inclined to bully others.
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Reflection. If you've recognized bullying behavior in yourself,
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what steps can you take to address it?
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Self-reflection and seeking help are crucial first steps.
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Part five. What to do if you witness bullying?
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Witnessing bullying can be just as distressing.
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It's important to take action, not only to support the victim but also to foster
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a healthier work environment.
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Here's how you can help. Number one, support the victim.
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Offer your support and let them know they're not alone. Sometimes just knowing
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someone is on their side can make a huge difference.
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Number two, document the incidents.
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Keep a record of what you've have witnessed. This can be crucial if the victim
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decides to report the bullying.
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Number three, speak up. Report the bullying to HR or a manager.
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Your voice can make a difference. If you feel safe you might also consider addressing the bully directly.
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Number four, promote a positive culture. Encourage a culture of respect and
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inclusion in your workplace.
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Be a role model for positive behaviour and encourage others to do the same.
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As I've worked
in various accountancy practices over the last,
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oh what, almost 17 years.
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I have lots of stories about workplace behaviour.
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And I remember a time when a colleague was being bullied by a manager.
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Another colleague, who we'll call Julia, witnessed this incident and decided to support the victim.
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Julia documented the incident and reported them to HR.
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Her actions led to an investigation and eventual resolution,
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showing the power of speaking up.
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Julia's courage not only helped the victim, but also highlighted the issues
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of the entire organisation.
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Organization promote from more eventually
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prompting policy changes so
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reflection have you ever witnessed bullying at work how did you respond if it
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happens again what steps can you take to support the victim and address the
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situation point six tips for reducing bullying and setting good boundaries,
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preventing bullying starts with fostering positive
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workplace environment here are
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some tips number one set clear
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policies ensure your workplace has clear anti-bullying policies in place these
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should be communicated to all employees and enforced consistently number two
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training provide regular training on workplace bullying and harassment this helps to
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educate employees about what constitutes bullying and how to prevent it.
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Number three, open communication. Encourage open and honest communication among staff.
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Create a safe space where employees feel comfortable speaking up.
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Number four, lead by example.
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Managers and leaders should model respectful behaviour.
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They set the tone for the rest of the organisation.
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Number five, empower employees. Encourage employees to set boundaries and stand up for themselves.
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Provide resources and support to them to do so.
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A company I worked with implemented a comprehensive anti-bullying policy and
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provided training for all employees.
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They also established a zero-tolerance stance on bullying, which drastically
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improved the work culture and reduced incidents of bullying.
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Regular workshops and an open-door policy for reporting issues contributed to
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a more supportive and positive environment.
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Setting boundaries is crucial for maintaining your mental health and well-being
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so here are some steps that you can also take.
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One, be assertive. Communicate your boundaries clearly and confidently.
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Use I statements to express your needs and feelings.
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Number two, learn to say no. Don't be afraid to decline requests that overstep your boundaries.
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Remember, saying no is a form of self-respect.
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Number three, seek support. If you're struggling to set boundaries,
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seek advice from a coach or mentor.
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They can provide guidance and encouragement.
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Of my clients Chloe learned to set boundaries by
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being assertive and communicating her needs clearly this
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not only improved her work relationships but also
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her overall well-being she found that by setting clear boundaries and I mean
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clear because you know this took months to to sort out guys because she'd set
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boundaries and then someone would step over them and then And like there would be no consequences.
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So, you know, she had to reinforce those boundaries because you're always going
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to have someone trying to see how far they can push it.
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So make sure that you set clear boundaries and then she was able to manage her
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workload better and reduce stress. Reflection.
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How comfortable are you with setting boundaries at work?
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What steps can you take to improve
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your boundary setting skills part seven
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what to do if you leave if you decide to leave a job due to bullying here are
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some steps to ensure a smooth transition number one exit interview use this
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opportunity to discuss the bullying with hr provide detailed detailed feedback
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to help the organisation address the issue.
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Number two, seek legal advice. If the bullying was severe, consider seeking legal advice.
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Understanding your rights and options can be empowering.
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Number three, look after yourself. Take time to heal and focus on your well-being.
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Engage in activities that bring you joy and reduce stress.
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Number four, plan your next steps. Consider what you want from your next role
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and seek a positive work environment.
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Reflect on what you've learned from this experience and how you can apply it in the future.
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One of my clients, who we'll call Lisa, decided to leave her job after enduring prolonged bullying.
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She used her exit interview to provide detailed feedback, back,
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sought legal advice and took some time to heal.
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This allowed her to move on to a healthier work environment where she thrived.
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Lisa found that taking time to recover and luckily she was in a financial position
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where she could take time and plan her next steps helped her regain her confidence
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and approach her new role with a positive mindset. Lisa,
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Reflection. If you're considering leaving your job due to bullying,
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what steps can you take to ensure a smooth and healthy transition?
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Point eight, how bullying affects confidence.
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Bullying can have a significant impact on your confidence and self-esteem.
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It can make you doubt your abilities and worth, leading to anxiety and depression.
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It's important to remember that bullying is a reflection of the bully not you
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building your confidence involves one self-affirmation remind yourself of your
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strengths and achievements,
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celebrate your successes no matter
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how small to a supportive network
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surround yourself with positive and supportive people their encouragement can
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help you build and rebuild your confidence number three professional help seek
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support from a therapist or coach if needed professional guidance can provide
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strategies for rebuilding your self-esteem.
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Reflecting on my own experiences with bullying I remember
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feeling a significant dip in my confidence it took
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time lots of time self-affirmation and support from my loved ones to rebuild
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my self-esteem and realize my true worth by focusing on my strengths and surrounding
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myself with positive influences especially like I said at the time I had a mentor
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and she's still like my mentor or to this day,
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even though I'd not worked in that company for a really long time,
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I was able to regain my confidence and move forward.
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Reflection. If bullying has affected your confidence, what steps can you take to rebuild it?
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Consider focusing on self-affirmation and seeking support from trusted individuals.
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Part nine, practical exercises and techniques.
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Let's dive into some practical exercises and techniques to help you stand up
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against bullying and regain your confidence.
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Number one, assertiveness training.
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Practice saying no and expressing your needs clearly. Role-playing scenarios can be very effective.
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Number two, mindfulness and meditation.
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These practices can help reduce stress and increase your resilience.
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Regular mindfulness practices can improve your overall well-being.
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Number three, journaling. Keep a journal to document your thoughts, feelings and progress.
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This can be a powerful tool of self reflection and growth.
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Number four, positive affirmations.
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Create a list of positive affirmations and repeat them daily.
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This helps reinforce a positive self-image.
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Number five, visualization. Visualization.
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Visualize yourself handling bullying situations confidently.
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This mental practice can prepare you for real life encounters.
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One technique I recommend is the power pose exercise.
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Stand tall with your feet shoulder width apart, hands on hips and chin slightly lifted.
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I also call this like the superman pose. So hold this pose for two minutes.
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This can boost your confidence before entering challenging situations.
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Perfection. Which of these exercises resonates with you the most?
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Can you incorporate it into your daily routine to build your confidence and resilience?
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Part 10. Building a supportive work environment.
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Creating a supportive work environment is essential to prevent and address bullying.
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Here are steps you can take as an individual or manager. job.
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Number one, foster inclusion.
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Encourage a culture of inclusion where everyone's contributions are valued.
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This can involve team building activities and open forums for discussions.
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Number two, regular check-ins. Managers should conduct regular one-on-one check-ins
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with employees to address any concerns.
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Now I say regular like it doesn't have to be an hour long,
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it could be five minutes just you know
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in the kitchen when you're both making
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your morning coffee how you doing you okay you
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struggling like this provides an opportunity for
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employees to voice their issues in a.
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Safe setting number three peer
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support groups established peer support groups
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where employees can share their experiences and support
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each other these groups can provide a sense
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of community and mental support or mutual support number
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four anonymous reporting implement an
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anonymous reporting system for bullying
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incidents to encourage people to come
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forward this can help uncover issues that might
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otherwise go unreported at a
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company i worked with implementing peer support
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groups and anonymous i can
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never say that word anonymous reporting led
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to a significant reduction in bullying incidents and
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an improvement in overall employee morale so employees
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felt more supported and were more likely to speak up
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about issues leading to a healthier work environment reflection what steps can
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you take in your workplace to foster a supportive environment consider suggesting
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some of these initiatives tips to your HR department or management team if you're confident enough.
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11 expert insights so to
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provide a deeper understanding of workplace bullying let's
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hear from some experts in the field i had the
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pleasure of interviewing dr jane smith a
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psychologist specialist in workplace dynamics and
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miss rachel doe and hr consultant with
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years of experience in resolving workplace confidence dr
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jane smith said and i quote workplace
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bullying is a complex issue that often
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stems from power imbalances and organizational culture
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it's important for individuals to recognize the signs early and take proactive
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steps to address it organizations should foster a culture of respect and inclusion
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and clear policies and training to prevent bullying Miss Rachel Doe said.
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The importance of a holistic approach to tackling workplace bullying.
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Addressing bullying requires effort from both individuals and organisations.
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Reflection. How does your workplace measure up in terms of addressing bullying?
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What improvements could be made to create a safer and more supportive environment?
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Resources here are some resources to help
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you further if you click on the link in the description there will be links
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to scientific resources so the workplace bullying institute acas as i said earlier
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advice conciliation and arbitration service national institute of health and care
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excellence nice uk helplines so
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number one bullying uk 0808 800
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2222 samaritans 116 123 not sure about that so for additional resources you
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can visit my resource page at nephewwellness.com forward slash resources and
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I have three recommended books.
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So number one, The Bullying at Work by Gary Name and Ruth Name.
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Number two, Working with Monsters by John Clark.
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Number three, Bullying Insight by Tim Field. All these links will be in the description.
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Summing up, thank you for joining me on this extended episode of Beyond Doubt,
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omniscient confidence.
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Remember, you have the power to stand up against workplace bullying and reclaim your confidence.
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If you found this episode helpful, please share it with others who might benefit.
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Stay strong, stay confident, and until next time, take care of each other. Bye!