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Hey there and welcome to Tech Talk here on WDBO 1073FM and AM580 Orlando's News and Talk.
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I'm Greg Rhodes, sitting here with David Levitt, President and Founder of the Refresh Computer Superstore.
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You can contact the Refresh Computer Superstore by calling that free tech support hotline at 407-478-8200.
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Or if you have a comment during the show, go and use that open mic feature inside the WDBO app.
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You can also check out the website over at Refresh Computers.net, or you can stop in at the Refresh Computer Superstore in Longwood at 820 East State Road 434, just three and a half miles east of I-4.
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Store hours are Monday through Saturday, 9 a.m.
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until 7 p.m., which means if you're listening to the show here on Saturday, you still have time to stop by.
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They'll be open until 7 p.m.
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today.
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And now for David Levitt.
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All right.
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Thanks, Greg.
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And thanks everybody for listening to another edition of Tech Talk with Refreshed Computers.
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Sorry we're going to miss Adam today.
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He's usually sitting to my right, but he is out today.
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So it'll just be me and you guys.
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So, and Greg, of course.
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So today we do have a good show.
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We're going to talk about the latest spy scandal going on over there at NVIDIA.
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Oh, buddy.
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Oh, yeah.
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And what's going on with that.
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Plus a few other, you know, items in the news, sort of techie that you might be interested in if you like tech stuff.
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And then we're going to talk a little bit about some real price drops going on right now, sort of like a pre-Black Friday deal sales going on at Refresh Computers.
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So you might want to stay tuned for some of that.
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And we also will be talking about the latest Windows 11 update, which is significant.
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And there's a lot going on with that update.
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And I think you want to hear about it because it has some really not besides the security features that it usually incorporates in their updates, there's some really cool feature updates with this next one.
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Hopefully, it didn't have anything to do with the Office 365 crazy from this week, right?
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Maybe.
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I hope not.
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Load full transcript
Because we'll be talking about that also towards the end of the show.
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That outage it's that well, last I read as we are recording the show is still an issue.
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Yeah.
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So it's causing a lot of issues for a lot of people.
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And let's hope you're not one of them.
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So and if you are, hopefully they'll get that fixed pretty soon.
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You know, we're getting tons of calls in the story yesterday.
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My outlook's not working.
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And anyway, we'll get into that towards the end of the show.
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So what's going on with the spy scandal?
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I mean, with NVIDIA.
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So uh Jensen Huang.
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Did I pronounce that right?
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I've been saying Hong.
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Hong.
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Okay.
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Excuse me if I didn't pronounce his name right.
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But boy, that guy, you know, dealing with the Chinese spy, right?
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He really stepped in it, yeah.
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Sleeping with the Chinese spy.
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I pretty sure, right?
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Yeah and and so and then I think I read somewhere that he was even said, Oh, I didn't know she was a spy.
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Didn't realize she was a spy, even though everybody around me told me she was probably a spy.
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Sure, she could be a spy, you know.
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And I guess, you know, she's a good spy, then if he didn't know she was a spy, I suppose.
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Yeah, yeah, I guess she was doing her job.
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But you know, Greg, one of the things that that dawned on me when I was thinking about this was, you know, this issue with with you know governments, companies, uh, just in general, about using, you know, women for spies.
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It's just this goes back to the caveman days, I'm pretty sure.
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Yeah, no, it's not a it's not a new occurrence, that's for sure.
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That's a that's a that's an understatement.
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I mean I mean, because it's just the inherent nature, you know, of men and women oftentimes this is used against the men that are in charge.
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And some men just can't resist, I guess.
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And and and so you know, they go off having these affairs and doing things that, you know, and who knows what's gonna come out with this.
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Not only was he having an affair with what's now known to be probably a Chinese spy at this point, he was also having an affair with another person inside of his company.
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So uh they I think they uh they picked the right guy if they were trying to find someone to try and find that vulnerability with.
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No kidding.
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And I and I and it's linking uh allegedly, I guess, linking stolen chips from the other person.
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I think we we had her name here, and I don't remember Hongli.
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Alice Hong is also what she's been known as.
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And she worked with a data center firm known as Mega Speed.
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Uh it's an NVIDIA customer, and they are also what they believe to be a Chinese intelligent asset.
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So they've been what they've been doing is kind of diverting.
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We've had a pretty strong embargo on trades of chips to China here at this point, sure.
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Especially with the AI boom that we've been experiencing.
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But this company in particular has been known to be trying to purchase chips via third-party vendors and then smuggling them into China for development.
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So that's been a big portion of this, and they've they're really not sure how much they have actually been able to import or how much this is actually going to possibly cost NVIDIA moving forward.
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Yeah, and you know, and the stock prices have have kind of been getting hammered and then recovered a little bit, but I think hammered again.
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You know, so it's just uh the the way things go, I I guess in the stock world.
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But is it affecting all of the stock, all the tech stocks?
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I I think it is a little bit, and so hopefully that'll get ironed out and straightened out with with with Mr.
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Mr.
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Hong here, Jensen Hong.
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So yeah, CEO, and he he of NVIDIA, and he resigned because of all this, if you didn't know that already.
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And he helped found the company.
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He was a co-founder of the company, and we were on Orlando's Morning News.
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Scott Inez was actually interviewing uh one of uh the reporters from ABC News, I believe it was.
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They talked about the corporate structure there for NVIDIA, and he was really the end all be all.
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Like you you see some of these CEOs, and they get maybe like five or six direct reports.
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Uh, we were told that he had something like 60 direct reports in the company.
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That's pretty unheard of for a company that was valued of at least seven and how many trillions of
dollars at this point.
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Is it still the the highest valued company?
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I think it's dropped at this point.
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It's not the highest value.
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Yeah, but still pretty still pretty pretty up there.
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I mean, yeah, high enough that you know, hey, but in just the last few weeks, they've lost trillions of dollars in market share just because of the reports of all this going on.
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That's amazing.
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And you know, he was on the board of directors too, right?
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Right.
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Yeah.
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So pretty powerful guy within what again, probably the most powerful company in the world at this point because of the AI boom and how they really jumped on the development of those AI chips early on.
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And I don't know, I haven't heard any news about the relationship with his wife.
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If they plan if that is affected at all, we don't know.
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And I understand that she, his wife also holds like mega millions of shares in NVIDIA between the two of them.
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And it's really a you know a family affair there.
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I think there's other family members that it that are in involved in or not involved in the scandal, but uh that but have you know this massive amount of shares in the in NVIDIA, and you know, so they can you know try to position themselves and they have positioned themselves, I believe, to to be in control as much as possible.
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Because you know, once your company goes public, then you you can l lose control of it.
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Yeah, right very quickly.
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Steve Jobs comes to mind, you know, back in the Apple days.
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So that can happen.
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So we have so a few more items in the news I think you might be interested in here.
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Google Intelligence eyewear.
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Oh yeah, I have metaglasses on that I I really like.
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Yeah, they they do the job for me.
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And so they were really the first major company, I think, to come out with these AI-enabled eyewear.
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And you know, it it's pretty cool.
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I can take pictures by clicking a button here.
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I can hold this button for a while and it'll start videoing.
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And by the way, there is a little light that flashes out of my glasses that lets people know they're that there's hey, there's something going on there, and what it is is it's you're being videoed.
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Right.
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And but nothing happens when you take a picture.
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You can just go like this, push once, and you're taking a picture.
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So it stores it on your and your the glasses actually have memory, and they will upload your photos and your videos from your glasses to your iPhone.
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So it's pretty cool, pretty cool feature.
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And it uses a meta muse AI bot to help you.
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That's been that's been quite uh the stir in the news.
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It's supposed to be what the cutest AI bot out there right now, they say.
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That's right.
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Uh it's interesting to see kind of where some of these different companies is including Facebook and Meta moving forward with an AI bot to help you with everything.
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That's right.
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It's it's it's kind of taking it outside of just the meta universe.
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They are and kind of going out to access everything for you.
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The the Muse Meta bot is uh direct uh competition with the Grok bot that you heard me talk about so much in the last two weeks.
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You'll probably hear me talk about it again now because these days, because it's still an awesome tool, and we use it to to to streamline a lot of our uh online stuff.
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It it's it works really well.
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So so the Google Intelligent Eyewear is what it's called.
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It's kind of a similar concept as the metaglasses, right?
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So, but it connects directly to your Google device, right?
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Uh your Gemini built-in for you know hands-free directions and stuff like that, which I've used my glasses for that, and it's awesome.
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I can only imagine that's so that's one of the weird things that I've always kind of felt awkward.
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I don't know, I don't know another way to put it, awkward when I'm at a a city that I maybe I'm unfamiliar with, or going to a location even within Orlando that I'm unfamiliar with.
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Just walking around with my phone out in front of me, trying to see like which direction I need to go.
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Be able to use something like that, it kind of keeps a little bit more privacy as to what exactly you're trying to do, as opposed to obviously looking like someone who doesn't know where they're at around the area.
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So yeah, so it it and I've used it.
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I mean, the I I I remember there was one place we were driving.
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I don't remember exactly the city, but all I had to do is just say, hey, you know,
I don't I'm not gonna say it out loud now because it might invoke you know somebody's AI going off.
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Also if you try to go to Boston and then I would just ask it, where am I?
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Yeah.
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And it comes right right back and tells me where I'm at, and then and well, even ask me, do you want directions from here to anywhere?
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You know, and it'll give you the directions.
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And that's one of those I think that kind of started with the Google Lens programs too, early on, where they would kind of give you the idea of you could wear those weird-looking Google Glass things, and they kind of had those built in.
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But now with the developments that they've had in camera technology, you see them getting smaller and smaller every year, it seems, with higher and higher megapixel ratings and 4K viewage.
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Yeah.
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Uh yeah.
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I think that there's definitely that's that's the big development that I I think you can get from utilizing like your metaglasses, like you have.
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Oh, yeah, I agree.
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And the popularity surprised me just how popular you know they've they've become.
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I mean, people that don't even need glasses are buying them.
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Because you you know, you can get these with prescription, which mine are, or you can just get them with clear glasses or sunglasses, or you know, the where it goes from daylight to to shade, you know, the shade transitions, yeah.
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So you th you can get that with yours as well, which mine also have.
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So it's kind of cool.
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So another thing with Google going on is the Google wallet is now adding digital home keys.
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And so what does that mean?
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That means if you have a particular smart lock on your door, your entry door into your home or your business, you can use the Google wallet now to put up there and it'll unlock your door for you.
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Oh, so kind of like when I tap to pay, I can now tap to unlock my house.
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That's right.
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That's handy.
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I like that.
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I think the it it gets clunky, kind of having to try and find keys sometimes and stuff like that.
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And it's just another example of how tech is helping people that it's just you know, it's just such a simple concept to do.
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And I don't know if any other companies were doing this yet or not.
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Probably, probably needed a special app, I would imagine.
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Like if you had a Yale lock, for example, right.
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And you can use your Yale lock to open your door.
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I know you can do it remotely, but actually having your your key in your Google wallet, now that's a whole different concept because you have a lot of other stuff in your wallet, right?
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Your credit cards and your tickets, maybe, and stuff like that.
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Right.
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So, and then we talked about Meta's Muse AI agent.
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It's now available on the Apple Watch and the wear operating system, they call it.
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You can text, dictate, start a voice call using Muse from your wrist.
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And Apple Watch gets a complication for quick access.
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So you get access to Muse on your watch before Siri gets her update to AI.
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I get it.
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Yes, makes sense.
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That's right.
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That sounds about right.
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We've been waiting for Apple to be able to update Siri with that AI in integratation with uh Google's Gemini for a while, but now they're jumping the ship and going with uh Muse, it seems like.
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Yeah, it looks like it because they were integrating with with Google, like like you said, and then now they're using the the Muse product.
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And you know, I tried out Muse because I try out all new AI tools that come out, and I have to say, you know, it's it's pretty good.
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And it does a lot that that the Grok does or the Grok bots.
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Claude Duet is a new tool now from Claude that is just like a grok bot.
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So uh, but that's by invitation only, by the way.
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So if you're using Claude and you want to use their new duet feature, which you can assign tasks to individual bots and have them all work together in unison, uh, you would want the Claude Duet feature or feature.
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And but you'd have to ask to be invited, which which I did early on.
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I got the invitation and I loaded it, and pretty impressive, pretty impressive so far, just like the grok bot, which we talked about is this is where we wanted AI to be.
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Right.
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Really, yeah.
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No, and I can only imagine, especially if you're trying to deal with something like social media, something that like like a grok bot can help you immensely if you're trying to develop something on social media like a presence or anything like that.
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So yeah, yeah.
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Well, stay tuned
because we are going to come back after this break and give you some heads up on some real price drops going on at Refresh Computers, and this will be the first place anybody's hearing about it on this show.
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You're listening to Tech Talk right here on WDBO 1073FM and AM580.
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Hey there, and welcome back to Tech Talk here on WDBO 1073FM and AM580, Orlando's News and Talk.
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I'm Greg Rhodes, sitting here with David Levitt, president and founder of the Refresh Computer Superstore.
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You can contact the Refresh Computer Superstore by calling their free tech support hotline at 407-478-8200.
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Or if you have a comment during the show, we'd love to hear it.
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Use that open mic feature inside the WDBO app.
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And now back to Dave.
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All right.
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Greg, and thanks everybody for joining us again for Tech Talk with Refresh Computers.
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If you missed any part of the show or you want to recap anything that we're talking about today, you can go to the Refresh Computers website, click on that podcast link in the upper right-hand corner, and you will be able to listen to this show in its entirety, as well as any show that we've done in the past, oh gosh, five years.
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Now, this is only the third week, I believe, right, Greg, that we've been doing video.
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Yeah, so you can check those out on anywhere.
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You can check out your uh visual units, like YouTube.
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Um this is also posted on Spotify that has video a part of the podcasts now.
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So lots of great spots to check it out.
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That's right.
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So wherever you can, whatever your favorite podcast medium is, we're on it.
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So go check it out.
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We're registered with every single one of them.
00:16:31.600 --> 00:16:35.519
I think you two probably primarily being our top one.
00:16:35.600 --> 00:16:46.799
And and so certainly when you go to the Refresh Computers website and you click on that podcast link, you'll see like a little thumbnail of the of the show now right there on that page.
00:16:47.039 --> 00:16:51.120
And if you hover over that thumbnail, you'll start seeing a little bit of the video.
00:16:51.279 --> 00:17:02.240
If you click on that, it goes right to our page, the the podcast page for that episode on our website, which is linked directly to YouTube, if that makes sense.
00:17:02.559 --> 00:17:07.839
And the great thing is you can check out the entire episode, but I've also seen that it's uploading clips of the episode as well.
00:17:08.000 --> 00:17:09.759
So some of the greatest
hits, kind of.
00:17:10.079 --> 00:17:10.400
That's right.
00:17:10.559 --> 00:17:11.440
So it's kind of cool.
00:17:11.519 --> 00:17:23.599
And where it, you know, our new GrocBot, AI bot, thank you, Elon, will takes the YouTube video that's created and chops it up into tech tip videos automatically for us.
00:17:23.680 --> 00:17:31.680
It'll insert little screenshots of what we're talking about as we're talking about it, so it makes it easier to follow along with what we're talking about.
00:17:31.839 --> 00:17:36.240
So that it'll make anywhere from 12 to 30 second highlight clips, if you will.
00:17:36.400 --> 00:17:47.759
And a lot of those highlight clips are the tech tips that we talk about on the show, and which is a pretty cool feature because it puts those out on all the social media platforms as well.
00:17:47.920 --> 00:17:53.599
So, I mean, everything from TikTok to Facebook to Instagram, X, all of them.
00:17:54.319 --> 00:17:56.079
It just puts them out there.
00:17:56.319 --> 00:18:18.799
And if if you're a business that you're not using something like this now and you think it might help you, then I I strongly recommend you uh if you're not deep into this AI stuff yet, go check out one of these popular Grok bot or bot tools, not necessarily Grok bot, that's the one I use, but the Claude Duet, I think works very well also.
00:18:19.039 --> 00:18:22.319
And muses right there, but not quite as good, I think.
00:18:23.039 --> 00:18:24.319
So here we are.
00:18:24.480 --> 00:18:29.039
So the Black Friday deals, early Black Friday deals, we have them going on right now.
00:18:29.279 --> 00:18:35.200
And I'm not gonna list very specific machines right here on the show because we we rarely do that anymore.
00:18:35.359 --> 00:18:42.319
But I will promise you that when if you go to Refresh Computers, it's the the the live prices are on the website, by the way, also.
00:18:42.480 --> 00:18:45.759
But you walk into Refresh Computers, you'll see signage everywhere.
00:18:45.920 --> 00:18:50.880
And it's price drop signage, you know, sort of like a big box store does.
00:18:50.960 --> 00:19:00.000
So, you know, I think it kind of like that, where you know, where the prices have dropped on several different models of computers and laptops, you'll see that signage there.
00:19:00.319 --> 00:19:05.440
As well as we have video screens now in the store that's connected to to our system.
00:19:06.160 --> 00:19:21.839
And when we announce or when we produce another set of price drops, it's usually three per week, then it automatically takes those devices and puts them up on our display boards with the photos and the old price, new price.
00:19:22.000 --> 00:19:23.759
It just does it automatically.
00:19:23.920 --> 00:19:33.680
So you'll be able to see all that when you walk into Refresh Computer Superstore, and of course, all the guys there will be able to help you out with any kind of computer or laptop need that you have.
00:19:33.920 --> 00:19:43.839
And, you know, these are high quality, refurbished, mostly business class desktops and laptops that we sell at Refresh Computers.
00:19:44.079 --> 00:19:46.799
And you know, we're we're well known in the community.
00:19:46.880 --> 00:19:51.839
We've been around for twenty it'll be twenty-seven years, Greg, in in January.
00:19:52.559 --> 00:19:53.119
Long time.
00:19:53.519 --> 00:19:56.319
Hard to say for a computer shop uh in this day and age.
00:19:56.400 --> 00:19:57.839
So and we're there for a reason.
00:19:58.000 --> 00:20:00.000
And I always say it's because we have a conscience.
00:20:00.160 --> 00:20:02.079
You know, we care about you, we really do.
00:20:02.160 --> 00:20:05.839
We care that everything is right, and if it's not right, we make it right.
00:20:06.000 --> 00:20:07.119
It's as simple as that.
00:20:07.200 --> 00:20:18.400
So and if you're interested in checking out any of those prices, you can head over to refreshcomputers.net or stopping at the superstore in Longwood at 820 East State Road 434, three and a half miles east of I-4.
00:20:18.640 --> 00:20:22.640
Coming up next, we're gonna talk a little Windows 11 update, some tips that you might need to know.
00:20:22.799 --> 00:20:28.000
You've been listening to Tech Talk right here on WDBO 1073FM and AM 580.
00:20:42.000 --> 00:20:48.160
Hey there and welcome to Tech Talk here on WDBO 1073FM and AM580 Orlando's News and Talk.
00:20:48.240 --> 00:20:52.880
I'm Greg Rhodes here with David Levitt, President and Founder of the Refresh Computer Superstore.
00:20:53.200 --> 00:21:03.759
You can contact the Refresh Computer Superstore by calling their free tech support hotline at 407-478-8200, or if you have a comment during the show, use that open mic feature inside the WDBO app.
00:21:03.920 --> 00:21:14.960
Don't forget to check out the website over at refreshcomputers.net, or you can stop in at the Refresh Computer Superstore in Longwood at 820 East State Road 434, just three and a half miles east of I-4.
00:21:15.359 --> 00:21:17.359
Store hours are Monday through Saturday, 9 a.m.
00:21:17.519 --> 00:21:22.000
until 7 p.m., which means if you're listening to the show here on Saturday, you still have time to stop by.
00:21:22.079 --> 00:21:23.759
They'll be open until 7 p.m.
00:21:24.000 --> 00:21:24.400
today.
00:21:24.559 --> 00:21:26.240
And now for David Levitt.
00:21:26.640 --> 00:21:26.880
All right.
00:21:26.960 --> 00:21:31.200
Thanks, Greg, and thanks everybody for listening to Tech Talk with Refresh Computers.
00:21:31.279 --> 00:21:34.799
I'm David Levitt, the owner and founder of Refresh Computers.
00:21:34.880 --> 00:21:37.519
We've been around for almost 27 years.
00:21:37.599 --> 00:21:40.559
Uh it'll be 27 years in January, actually.
00:21:40.799 --> 00:21:48.160
So really happy to be around so long helping the community, you know, all over Central Florida and, you know, beyond.
00:21:48.240 --> 00:22:04.319
You know, Greg, we have people that
come to Refresh Computers from out of the country, even, and where they find us maybe on and their favorite AI tool or they they you know or Other lookup, or maybe a family member recommended them that who lives here.
00:22:04.480 --> 00:22:08.640
And you know, we've had people call us and say, hey, I'm coming in from Brazil.
00:22:08.799 --> 00:22:14.799
I want to bring my laptop so you guys can take a look at it for me while I'm on vacation in Orlando.
00:22:15.519 --> 00:22:25.279
And that's what those are some of my favorite stories because that really just shows just how much the community is appreciated, what Refresh Computer does for them in their own personal stuff.
00:22:25.359 --> 00:22:25.440
Yeah.
00:22:25.680 --> 00:22:36.640
That they're willing to put out those reviews that people can see when they come into the store and they're like, This is this is why I'm here, because I know this is a reputable business in Central Florida that's going to take care of me the right way.
00:22:36.960 --> 00:22:37.839
Well, and you're right.
00:22:37.920 --> 00:22:47.680
And and our number one, number one by far, way of getting the word out about refresh computers is not paid advertising.
00:22:47.839 --> 00:22:48.079
Yeah.
00:22:48.319 --> 00:22:49.440
It's you.
00:22:51.119 --> 00:23:16.640
It's people that are, you know, refer us, you know, the the family, friends, neighbors, you know, that they all uh refer a lot of them refer, you know, refer people to us and and people come in all the time, you know, saying, hey, yeah, you know, my neighbor or my aunt, my uncle, my dad, you know, all these different types of people coming in that were referred to refresh computers, and you know, we just love it.
00:23:16.799 --> 00:23:28.799
I mean that that's that's the ultimate compliment that you can give us is let us letting us know that you were referred by somebody else that you care about, and so you know, and you trust, and that's why you came to us.
00:23:29.119 --> 00:23:34.400
So this new Windows 11 update, Greg, is is actually pretty awesome.
00:23:34.640 --> 00:23:38.799
It's it's it's some major features that Windows came out with.
00:23:38.960 --> 00:23:50.079
And as I describe these features to you, I want you to understand that they are while the update is out, and all the security features that come with that update are are installed on everybody's computers.
00:23:50.240 --> 00:24:09.279
Some of these major features that are in this update aren't necessarily going to be installed on your computer just yet because they're so massive, they're so huge that they're there it's like a timed rollout of some of these features, which I don't know that Microsoft has ever done in the past.
00:24:09.359 --> 00:24:12.160
If they have, I I I just I missed it.
00:24:12.400 --> 00:24:12.799
Yeah.
00:24:13.039 --> 00:24:16.960
But so but uh it's pretty cool.
00:24:17.119 --> 00:24:24.480
So here's some of the things that that they're doing is customizable
uh right-click menu.
00:24:24.640 --> 00:24:29.599
So excuse me while I I I look down on my paper and read this because I want to make sure I get it right for you.
00:24:29.839 --> 00:24:36.799
The right-click of file, a folder, or the desktop, that's what and you can choose customize menu at the bottom.
00:24:37.039 --> 00:24:43.039
And then the context menu, you can turn off built-in items you never use.
00:24:43.279 --> 00:24:52.640
So that's kind of handy because a lot of times when you right-click on something, there are this whole list of stuff that you never even look at that are options to do.
00:24:52.720 --> 00:24:56.079
Now you can just kind of turn off some of those that you would never even use anyway.
00:24:56.160 --> 00:24:58.480
So you wouldn't see it when you right-click on something.
00:24:58.720 --> 00:24:58.960
Right.
00:24:59.039 --> 00:25:03.279
And like you mentioned, like so many times there are so many options in there.
00:25:03.440 --> 00:25:07.839
If you if you're not paying attention, you can maybe click on the wrong item or something like that.
00:25:07.920 --> 00:25:10.720
So then you're in a page that you did not mean to be in.
00:25:11.119 --> 00:25:17.119
Well, and if you if you did hide something and then you might want to show it again, you hit shift right click.
00:25:17.200 --> 00:25:22.319
Oh, and it'll show up there, it'll show all the things that you you previously hid.
00:25:22.480 --> 00:25:26.160
So um if if you could remember to do that, if you have a hard time.
00:25:26.720 --> 00:25:31.599
If you get lonely and want to see all of those extra options, just press that shift, shift right click, that's great.
00:25:31.839 --> 00:25:35.279
And I think one of the biggest things though is the cloud rebuild.
00:25:35.599 --> 00:25:47.839
So, what I mean by that, so Apple, for many, many years, if you wanted to reinstall the operating system on your Apple laptop or your Apple desktop, Apple had a cloud version.
00:25:48.000 --> 00:25:52.640
I'm going back 10, 12, 15 years, maybe, if not longer.
00:25:52.799 --> 00:26:01.599
There was a cloud version that was that you were able to access to completely reinstall the operating system on Apple devices.
00:26:01.920 --> 00:26:05.680
So, not necessarily so with Windows devices.
00:26:05.920 --> 00:26:16.160
Now, you can use the reinstall Windows prompt inside Windows and it'll reinstall it, but it dep it's depending on what's on your computer already.
00:26:16.480 --> 00:26:16.720
Right.
00:26:17.200 --> 00:26:19.759
All the files that have been saved to that disk in the past.
00:26:20.079 --> 00:26:20.880
In the past, yeah.
00:26:21.039 --> 00:26:26.079
And so it's only it's only going to reinstall the operating and it works.
00:26:26.160 --> 00:26:31.920
It works fairly well, but it's going to operate in and reinstall the operating system that's on that computer.
00:26:32.160 --> 00:26:51.119
So the difference, the big one of the big differences is being able to reinstall your operating system in the cloud is the fact that you first of all, you you don't need to have all these things that are going on in your computer to be remembered, and then it's installing a really fresh copy.
00:26:51.200 --> 00:26:54.720
It's installing a fresh copy of Windows from the cloud.
00:26:54.880 --> 00:26:58.720
So and it checks your license to make sure you have the proper licensing.
00:26:59.039 --> 00:27:03.680
But cloud-based reinstall of Windows is something new.
00:27:03.839 --> 00:27:11.599
And and it's and it's really newsy because in my opinion, this is something that should have been around, you know, as long as Apple's been doing it, right?
00:27:11.839 --> 00:27:13.440
Probably ten years ago.
00:27:13.599 --> 00:27:14.000
Yeah.
00:27:14.480 --> 00:27:16.400
If Apple can do it, why can't Microsoft, right?
00:27:16.640 --> 00:27:32.000
So I mean, I think they always had the bit the ability, but for some reason I think they may have lost some security or control by doing it that way, or maybe it's the possibility that they are considering the storage space on their cloud servers that are needed to be able to do something like that.
00:27:32.319 --> 00:27:33.519
That's a good point, too.
00:27:33.920 --> 00:27:36.480
But either way, it's kind of a nice tool to have now.
00:27:36.799 --> 00:27:40.880
And it's nice to know because a lot of times maybe your computer is corrupt.
00:27:41.039 --> 00:27:44.880
You know, the operating system is just corrupt and it can't reinstall itself.
00:27:45.119 --> 00:27:48.400
Well, good news, you can reinstall it now from the cloud.
00:27:48.720 --> 00:27:53.440
And those are often the reasons why somebody would need to reinstall their Windows edition, correct?
00:27:53.599 --> 00:27:55.839
Is because something's gone corrupt in the file system.
00:27:56.240 --> 00:27:56.799
Absolutely.
00:27:56.960 --> 00:28:05.039
So what happens a lot of times with these updates, which you should have automatically turned on, every once in a while now, you know, it will cause a blip.
00:28:05.279 --> 00:28:28.880
A common reason it'll it'll mess up your your your Windows update is the fact that you momentarily may have lost internet and you didn't even know you did it, because in under normal circumstances, when you're using your computer, a minor second or two second or three-second blip of your internet being lost, you don't even notice because it's almost like a blink of an eye.
00:28:29.119 --> 00:28:36.079
Well, when you're in the middle of a Windows update and that blip happens, it can corrupt the update.
00:28:36.319 --> 00:28:40.400
And and then it will corrupt the Windows that's on your machine.
00:28:40.480 --> 00:28:48.079
So this is a common cause, and people have to bring in their computers all the time to have us manually reinstall Windows.
00:28:48.160 --> 00:28:51.599
Well, good news is now you can do it on the cloud, right?
00:28:51.759 --> 00:28:52.880
You know, yourself.
00:28:53.200 --> 00:29:01.119
So that would be that's a pretty cool tool to be able to use, and one major reason why it's handy to have on the cloud.
00:29:01.440 --> 00:29:05.839
And I mean a lot of a lot of Windows installs used to be so CD based.
00:29:05.920 --> 00:29:10.720
You'd have to you'd have to have the DVD for the verification or even like a USB stick.
00:29:10.799 --> 00:29:18.240
And I feel like we're going further and further away from those as more and more people are becoming so accustomed to utilizing the cloud for downloads, right?
00:29:18.480 --> 00:29:24.319
So you're you're you're kind of having to adjust to that kind of new world of how people can actually get your software in the first place.
00:29:24.640 --> 00:29:25.039
That's right.
00:29:25.200 --> 00:29:44.720
And so again, I just want to re-emphasize that this new Windows Update tool, if you're just Windows Update, if you're just now tuning in, there the latest update from Microsoft for Windows includes some features that it that are just uh groundbreaking, actually, for for Microsoft.
00:29:44.880 --> 00:29:56.000
And the fact that they're announced these in this latest update, and you probably should already have them on your computer if you've taken our advice in the past is to turn automatic updates on.
00:29:56.240 --> 00:30:03.759
Make sure that your computer is always updated because the main the number one reason to make sure that your Windows is up to date.
00:30:03.920 --> 00:30:14.000
Uh, well, any operating system or any browser, your Chrome browser, all of these things need to be on the latest version because of security reasons.
00:30:14.640 --> 00:30:26.400
And 99 times out of a hundred, the reason for the update, the main reason for the update is to correct security flaws, and you need to make sure that those are corrected and turn on those automatic updates.
00:30:26.559 --> 00:30:28.240
Same thing with your iPhone or your Google phone.
00:30:28.640 --> 00:30:29.599
Maybe now more than ever.
00:30:30.000 --> 00:30:41.119
We've seen some of these security concerns pop up here recently that it if the if you're getting an update, it's because that they've found something that needs to be corrected, ASAP, because somebody's going to try and take advantage of it.
00:30:41.440 --> 00:30:46.319
Well, and then so this latest Windows update is the one out of a hundred.
00:30:46.480 --> 00:30:56.799
So it's the one that the major reason for Microsoft to put this update out there is to introduce some really cool new features in your Windows operating system.
00:30:57.039 --> 00:31:06.559
And if you want to recap what we talked about, what those were, go to refreshcomputers.net, click on the podcast link in the upper right hand corner.
00:31:06.720 --> 00:31:13.519
You'll see the where you'll be able to listen to and view this episode and episodes in the past.
00:31:13.680 --> 00:31:23.200
If you go down to the bottom of any web page at refreshcomputers.net, if you scroll all the way down to the bottom, there's a little place to subscribe to our emails.
00:31:23.440 --> 00:31:28.160
And when you put your email address in there, that's all we ask for, folks, is just your email address.
00:31:28.240 --> 00:31:32.000
We don't we don't get your phone number, we don't want we even want to know your name.
00:31:32.160 --> 00:31:35.279
Just put your email address in there and click submit.
00:31:35.440 --> 00:31:39.359
And what that will do is it's not going to spam you with a whole bunch of emails.
00:31:39.440 --> 00:31:40.079
I promise.
00:31:40.240 --> 00:31:51.839
It will put you on our mailing list, though, so you will be notified whenever a new episode of Tech Talk with Refresh Computers right here on WDBO is available to be listened to and now watched.
00:31:52.079 --> 00:31:53.839
So that's a pretty cool feature.
00:31:54.000 --> 00:31:57.119
And it will also give you early notice.
00:31:57.279 --> 00:32:05.839
You know, we talked about in an earlier segment of today's show, some early Black Friday deals that's going on at refreshcomputers.net.
00:32:06.000 --> 00:32:06.880
You heard it here first.
00:32:07.039 --> 00:32:08.559
Yeah, you heard it here first.
00:32:09.039 --> 00:32:13.920
But if you subscribe to that email, you will be you will be getting those also.
00:32:14.079 --> 00:32:17.359
So you'll be getting the notices of any kind of really cool deals.
00:32:17.519 --> 00:32:20.000
Those go out every Monday morning at 7 a.m.
00:32:20.240 --> 00:32:21.200
like clockwork.
00:32:21.359 --> 00:32:23.119
Every more Monday morning at 7 a.m.
00:32:23.359 --> 00:32:27.920
There is a new Fresh Finds deals going on at Refresh Computers that go out.
00:32:28.000 --> 00:32:41.599
And so if you're shopping for a computer, if you know of somebody shopping for a quality refurbished computer or laptop, you can use those, use that ability to do so by signing up for our mailing list.
00:32:41.680 --> 00:32:46.640
So at the bottom of every web page at refreshcomputers.net, you can do that.
00:32:46.880 --> 00:32:57.599
So another thing that I want to mention, Greg, while we're talking about you know shopping at Refresh Computers, is the fact now we've implemented a new wish list function on the website.
00:32:57.920 --> 00:32:58.400
That's fun.
00:32:58.559 --> 00:32:59.200
Yeah, yeah.
00:32:59.359 --> 00:33:00.799
And so it's kind of cool.
00:33:00.960 --> 00:33:10.079
So you can go and every product that you view now has a little wish list icon that you can just click on it and it'll automatically add it to your wish list.
00:33:10.240 --> 00:33:16.640
And the way it works is if you're logged in, because we you you have login abilities on our websites as a customer.
00:33:16.799 --> 00:33:26.799
If you log in, it saves those that wish list to your login, and it'll allow you right there from the wish list to share it with whoever you want.
00:33:26.880 --> 00:33:36.799
You can share it on social media, you
can share it in a text, you can share it in an email, it'll it'll share it whichever way that you choose to share your wish list.
00:33:36.960 --> 00:33:39.440
It's kind of handy this time of year, right?
00:33:39.599 --> 00:33:46.079
Because you know, people are shopping, hopefully, for quality refurbished computers and laptops.
00:33:46.240 --> 00:33:56.799
Why buy new when you can get a nice quality refurbished computer or laptop at refresh computers for you know less than half the cost of new, uh you know, it just makes sense.
00:33:56.880 --> 00:34:02.880
And these and these refurbished computers and laptops, they last, folks, as long as a new one out of the box.
00:34:03.039 --> 00:34:04.400
They will last you just as long.
00:34:04.640 --> 00:34:07.279
And one of the best things is it's gonna save you a few bucks.
00:34:07.440 --> 00:34:07.599
Yeah.
00:34:07.759 --> 00:34:08.400
That's quite a lot.
00:34:08.719 --> 00:34:15.920
With the refurbished computers, it saves you a few dollars, especially this time of the year coming up on the holidays, and it gives you a full selection of what's available there on the website.
00:34:16.000 --> 00:34:22.960
So you can set down whoever you're looking to shop for, tell them, hey, check out this website, add it to your wish list, send it to me, and that's gonna be your gift.
00:34:23.039 --> 00:34:30.400
You already you already know that it's gonna be a budget conscious choice for you and your family, and you're gonna be able to satisfy exactly what that person's looking to get.
00:34:30.639 --> 00:34:37.840
And I and I'll add one more thing is one of the reasons we added this wish list functionality is by request.
00:34:38.000 --> 00:34:38.239
Yeah.
00:34:38.400 --> 00:34:42.239
People people have asked us, hey, my my my grandpa loves your computers.
00:34:42.320 --> 00:34:48.800
He and and and I and I told him to go there and see if there's a wish list and and and then let me know.
00:34:48.960 --> 00:34:51.679
And and we didn't have it before, but now we do.
00:34:51.840 --> 00:34:56.159
So we're pretty excited about that new wish list feature at Refresh Computers.
00:34:56.239 --> 00:34:58.719
And we've also streamlined the website a lot.
00:34:58.880 --> 00:35:01.039
If you haven't been there in a while, go check it out.
00:35:01.199 --> 00:35:08.800
It makes it a lot easier to select different options, like when you buy a computer or you buy a laptop or when you're shopping for them.
00:35:08.960 --> 00:35:21.920
There'll be drop-down menus for upgrading the man, the RAM, the memory, or the solid state drives, or extra warranty options there, all kinds of accessories, and it's really nice and neat and compacted, makes it easy to shop.
00:35:22.079 --> 00:35:25.679
If you haven't been in a little while, check it out refreshcomputers.net.
00:35:26.000 --> 00:35:30.320
Coming up, we've got our tech tip of the week that involves that outlook outage.
00:35:30.400 --> 00:35:31.519
We'll talk about it
coming up next.
00:35:31.599 --> 00:35:36.480
You've been listening to Tech Talk here on WDBO 1073FM and AM580.
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Hey there, and welcome back to Tech Talk here on WDBO 1073FM and AM580, Orlando's news and talk.
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I'm Greg Rhodes sitting here with David Levitt, president and founder of Refresh Computer Superstore.
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You can contact the Refresh Computer Superstore by calling their free tech support hotline at 407-478-8200.
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Or you can also check out that website over at refreshcomputers.net.
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And now back to David.
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Thanks, Greg, and thanks everybody for listening to Tech Talk with Refresh Computers.
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We talked a lot about the NVIDIA scandal going on right now in the first segment, and as of at least last night, where this stands in in the public view and what's going on with that is insane.
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Uh, so if you missed any of that, and plus also the Windows update that just came out, we talked about that in the last segment.
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That is a very important update.
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This is one of the few updates that the main reason Windows or Microsoft released that update was the fact it had some really nice new features.
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Hey, it wasn't just security.
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It's like it's something new as opposed to just being told everything's bad.
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So I've often said 99 times out of a hundred, Microsoft updates, Windows updates are because of security flaws.
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And you know, they may throw in a little feature thing here or there, but this last update has a couple of major uh new features, so you might want to check those out.
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And if you miss any of that, you can go to refreshcomputers.net, click on that podcast link in the upper right hand corner, and you'll be able to catch up on what we talked about.
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So, this tech tip, we're going to talk about if you use Outlook for your email, you already know what I'm talking about.
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You got a day off.
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You got a day off that you probably didn't want.
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Yeah.
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And and and it's amazing that you know, as of you know, the the recording of this show anyway, but there's still issues with it going on.
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And I don't know, Greg, if you can try outlook.com to see if that's even up anymore, but uh because um it had been down, you couldn't even get to to that to that website.
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I've been able to use it some here this morning after we've been recording, but earlier on this morning, so all for all clarity, we record this on Friday morning.
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Friday morning during Orlando's morning news, no Outlook.
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Oh my gosh.
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During the majority of the show, I had no access to that.
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Teams chats, outlook events, and calendars, no access to any of that, which is pretty important when you're trying to run a news show, being able to access all of your news emails that come in early in the morning.
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So a little bit of a rough day for the the newscast and speaking with some of the reporters from around the country.
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They were talking about how they were having issues because that's how they coordinate so much of their conversation.
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They use Microsoft Teams, right?
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And that was out.
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And so, you know, I I I feel for you, you're suffering.
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We we received so many calls.
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I mean, a lot of phone calls.
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And I would say probably 20 or 30 percent of the phone calls we've been getting for the last day or two have been the related to Outlook not working and you know, people not realizing that was a major issue going on everywhere, it wasn't just on their computer.
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Yep.
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And so uh hopefully by the time you're listening to this or watching this show, fingers crossed for you.
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Yeah, you're it's working again.
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And uh, Greg, did when you talking to these reporters across the country, was uh any reason given still nothing specific from uh Microsoft.
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The the closest that they got to say was that they don't believe it to be a malicious attack.
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So they didn't think it was a cyber attack that caused it, but they're going through and rebooting servers and systems, probably as we speak right now, still going through those updates to try and get everything back online.
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Wow, that's crazy.
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So when I hear a company, any any company say they don't think it was a cyber attack.
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Uh to me that means they don't know what happened.
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And it might have been a cyber attack.
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And they hope it's not a cyber attack.
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Exactly.
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And I think that's probably the case.
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But look, hey folks, early Black Friday deals going on at Refresh Computers, go check them out.
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It's best if you can make it to the store, go to the store.
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If not, go online, refreshcomputers.net.
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There's no place right there that says, oh, this is an early Black Friday deal, but there are prices severely reduced on the website across most of the laptops and desktop computers.
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So go to the website if you can't make it into the store.
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And if you need help, hey, call that free tech support hotline, 407-478-8200.
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And anybody who answers that phone, she'll we'll be able to guide you through a selection on the website for the type of laptop or desktop that would suit you the best and at the best possible price.
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So that's all we have time for today.
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We'll be talking to you again tomorrow morning.
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This is David Levitt signing off at Refresh Computers.
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See ya.