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Welcome to Leadership Traits Decoded.
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I'm Cynthia Kyriazis, Chief Experience Officer at the Culture Think Tank.
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And I'm Drea Martin, Chief Operating Officer of the Crucible.
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We are collaborative partners at Performance Leadership Learning Lab, where we transform leadership intelligence into return-driven action.
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Today we're unpacking the leadership traits essential for building, investing in, and scaling successful companies.
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Our insights come directly from data-driven metrics within our platforms solution.
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So let's dive in.
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Great.
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All right, another trait.
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Another trait, Andrea.
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We're going to do another trait.
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And this one is under our category of execution engine and urgency.
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That's the category.
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And the subject we're going to talk about today is systems and process focused, an individual who has strong and not so strong traits in system and process focused.
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Tell me what you can tell me about that.
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Yeah, great.
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So this execution focused trait is so systems and process focused is an emphasis on following set systems and processes to instill discipline and repeatability.
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So it's really focused on how oriented is someone towards following and instilling systems and processes into the environment.
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Okay.
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And if it's a trait, the strength in the trait provides what to the organization.
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Yeah.
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So this is an interesting one where so sometimes, for example, we see a leader, potentially a very strong leader, and they have maybe a lower detail orientation because their role does not require them to be in the weeds paying attention to details.
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But something that they do to offset that trait, that lower detail orientation, is by having very high systems and process focus.
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And what that means is that they make sure they have systems and processes in place that are getting things done the way that they need to get done to make sure that the organization people are on the same page.
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There's like SOP, so like standard operating practices, people know what the next steps are, know how to do certain things, there's resources available.
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And then there's processes that allow things to be repeatable.
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And when that exists, all of a sudden the pressure on some of these other traits, for example, deach orientation, just one of many here, loosens a little bit because if you have strong enough systems and processes, some of the other areas that you might have to dig into are less important now because of the ability to rely on your systems and processes to keep things going at kind of a set norm and status quo.
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Okay then.
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What happens if you need to supervise someone who is systems and focused, systems and process focused, but their role requires strategy?
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Yeah, that's a great question.
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I actually don't believe, so this is an interesting one.
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And that's why we measure strategic perspectives separately.
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These don't have to mean you can't do both.
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There is, of course, a if you're super high in everything, like say you have through the roof systems of process focus and through the roof strategic perspective, can you distinguish the difference?
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And do you understand when it's time to be strategic and bring in new processes and when it's time to let your systems and processes run and not do anything to change them and kind of let things have hearing that they have?
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That's a separate the ability to utilize your skills if you're strong in multiple areas is a different story.
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But I wouldn't say if you're high in systems of process focused, you're allowed to emphasize and follow set systems, doesn't mean that you're not also able to be strategic.
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Sometimes actually having both is necessary.
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Like even on our last episode, you were talking about how being more logical, being able to make deductions is a way of being more strategic.
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That also has to do with how do you make this tangible, which is where systems and processes come into place.
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You can have a strategy and you can say, all right, here's how we're going to get it done.
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But then being able to put systems and processes in makes something repeatable, more durable, makes it more lasting.
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That is so interesting that you say that because I think in the past I've shared with you that for many years I felt and repeated out loud to people, I'm not very strategic.
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Because to me, strategic meant this great big huge picture.
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I don't know where I came up with that, but that's how it what it meant to me.
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And I always knew that I had more of a process feed to me until one day somebody in sales said, I said, Oh, I'm not very strategic.
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And a lot of sales is strategic.
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Load full transcript
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And their response was, you really need to quit saying that about yourself because you are more strategic than you think you are.
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So I took a step back and I tried to, in my process, I tried to separate it.
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And I said, okay, strategy is what I want to do, what I need to do.
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And the process around it is I have to take one hat off and put the other hat on, still understanding the first hat and go through, okay, these are the five steps that need to happen.
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But then the final question I asked myself was, well, if I don't want to do those five steps, what's going to happen to this strategy?
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The consequence, it's okay that you have the steps.
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But of course, the next step to the steps is actually moving them forward, moving those steps by step forward to get to your strategy because it is so when you go through steps, you go through, you let's say you go on a diet.
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The strategy is to lose a 10 pounds and you go through a diet and exercise and you lose a pound, you're all happy to measure that pound, but you've got nine more to go, right?
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There's a big celebration at the end of the 10th pound because look, I made it, I got to my strategy, and I did it through taking a step back and saying, What's the process around the strategy?
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Right.
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What do I need to do?
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What actions do I need to take to get it to happen?
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So once I figured that out in my head, then I was pretty good to say, Yeah, I'm strategic.
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Yeah.
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I've got a strategy around it.
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And life really was a kind of a lot more fun around that.
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Yeah, that's great.
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Well, yeah, yeah.
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So it was it's things come true if you figure out how to work with them.
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Right?
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If you pay attention to them.
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I know you mentioned so stronger in systems and process focused.
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How would you go to someone if this is an area that they really just they just don't focus on systems and processes?
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This is a lower kind of a potential weakness for the individual.
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Usually I would say to them, let's break it down.
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Let's break it down.
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Now, if you were supervising me, I would say to the client, what would you tell me to do first, second, third, fourth?
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Right.
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And get them to try to wear that hat for a little while.
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And I might be asking questions for each of the steps they gave me so they can see and hear and feel what it feels like if somebody is not receiving the information that they're not used to giving in that manner or in that structure, just to kind of go back and forth with them to let them hear themselves and hear the questions that are coming out of my head.
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If there's somebody who needs to make sure systems and processes are being done by their team or their employee or an employee on the team.
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It helps even pointing that awareness.
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Yeah, interesting.
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Like you did it, how'd you do it?
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Break it down, kind of raise that awareness of like this is something that's already happening.
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If you get anything done, there was a process.
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Yeah, and then you think they go back to oh yeah, there was, you know, they just it's shifting how helping somebody shift how they think, you know, most of the time.
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Even if it's a little uncomfortable in the beginning, if they can see a win at the end, they'll at least try.
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Right.
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They'll at least try.
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Well, that was awesome.
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Thank you for sharing that.
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That was really awesome.
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Especially for me.
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That was good.
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Thanks a lot.
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Talk to you next time.
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For sure.
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Thanks for listening to this episode of Leadership Traits Decoded.
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You'll be able to find all our episodes on the Performance Leadership Learning Lab website at www.plab.com.
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Or you can listen on your favorite streaming platform.
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We'll be back soon to explore the next essential trait.
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Until then, feel free to connect with us on LinkedIn if you have any questions or ideas.