Pełna transkrypcja odcinka Destination: Hired. Your Flight Attendant Blueprint

things I've been doing, but that to me I'm most excited about. 00:04:47.040 --> 00:04:48.720 Darion is the reason. 00:04:48.959 --> 00:04:52.720 No, I'm just playing he's the reason why we went. 00:04:53.040 --> 00:04:58.879 No, because this man is money magnet, but busy, busy, busy. 00:04:59.519 --> 00:05:02.560 Definitely enjoys traveling and getting his money's worth. 00:05:02.639 --> 00:05:07.439 But on top of that, like you got so many businesses in your hand in so many businesses. 00:05:07.600 --> 00:05:08.480 I applaud you, sir. 00:05:08.639 --> 00:05:10.319 Most strings and gone trying. 00:05:10.560 --> 00:05:11.600 Try to retire my mama. 00:05:12.240 --> 00:05:14.319 I'm ready to pull the hair that I have out. 00:05:14.639 --> 00:05:15.439 Listen, I feel you. 00:05:15.600 --> 00:05:16.079 You do it. 00:05:16.240 --> 00:05:16.639 You do it. 00:05:16.720 --> 00:05:17.360 So thank you. 00:05:17.600 --> 00:05:19.040 All right, Josh, what you been doing? 00:05:19.279 --> 00:05:19.680 What's been going? 00:05:19.759 --> 00:05:22.480 Well, uh, a lot has happened in the month of March. 00:05:22.720 --> 00:05:25.920 Month of March, I do get to celebrate my birthday. 00:05:26.079 --> 00:05:26.399 Yes. 00:05:26.639 --> 00:05:29.519 The international holiday, uh, March 10th. 00:05:29.759 --> 00:05:31.040 I got to celebrate that. 00:05:31.279 --> 00:05:36.319 Um, and March has brought transition in my life, uh, great transition. 00:05:36.639 --> 00:05:40.720 I am moving from here in Atlanta to Chicago. 00:05:40.879 --> 00:05:43.439 I'm originally from the Midwest, up near Chicago. 00:05:43.600 --> 00:05:43.920 Yeah. 00:05:44.160 --> 00:05:47.600 So I am going back home because I'm tired of commuting. 00:05:47.759 --> 00:05:50.720 That is something we deal with in this aviation industry. 00:05:50.879 --> 00:06:12.319 I have been doing it for the life of my career, and I am tired, uh, not to give away too much when it comes to airline um stuff, but it's not gonna work here for me in Atlanta uh when it comes to work and my age and me going to work. 00:06:12.399 --> 00:06:14.800 So I'd rather be closer to my base. 00:06:15.360 --> 00:06:18.160 And um Chicago is just gonna be it for me. 00:06:18.240 --> 00:06:21.360 And the good thing about it, I get to be closer to both my dad, mom. 00:06:21.600 --> 00:06:29.680 They're still up that way in um northwest Indiana, uh, that area where I'm originally from. 00:06:29.920 --> 00:06:34.319 So I'll be able to see them and some good eating too. 00:06:35.279 --> 00:06:37.839 Chicago got the best food, but the best food. 00:06:38.480 --> 00:06:39.040 Comfort food. 00:06:39.279 --> 00:06:47.120 Yes, but thank God for GLP one because that's regularly, regularly, because the way, baby. 00:06:47.439 --> 00:06:54.879 Chicago the way I have been eating and drinking, like I celebrated uh because of when my birthday failed, I've celebrated the following weekend and St. 00:06:55.040 --> 00:06:57.920 Patty's Day was everything in Chicago. 00:06:59.279 --> 00:07:01.680 And I loved every bit of it. 00:07:01.920 --> 00:07:06.160 Um, so yeah, that's what's going on in my world. 00:07:06.240 --> 00:07:10.160 And plus, I was thankfully, yesterday I went through recurrent. 00:07:10.240 --> 00:07:12.879 So I am recertified for another year flying, praise the Lord. 00:07:13.759 --> 00:07:15.920 Uh and yeah, that's it. 00:07:16.079 --> 00:07:16.720 That's all. 00:07:16.959 --> 00:07:17.360 That's all. 00:07:17.519 --> 00:07:17.600 Right. 00:07:17.920 --> 00:07:19.040 So I'm grateful. 00:07:19.360 --> 00:07:28.000 But as Michelle was pointing out, um, something that we have been dealing with for what now 60 days, maybe even longer. 00:07:28.720 --> 00:07:35.920 TSA um has been going through uh going through it. 00:07:36.079 --> 00:07:39.839 I can't even say going through something, but they've been going through it for sure. 00:07:40.000 --> 00:07:54.720 Um and dealing with the topic we're gonna get into today about um being a flight attendant or becoming a flight attendant, one thing you're gonna have to be aware of of what the government does because it will affect us. 00:07:54.959 --> 00:07:59.199 And our hearts go out to TSA specifically. 00:07:59.680 --> 00:08:07.199 Um and just last year we dealt with the um air traffic controllers along with TSA not getting paid. 00:08:07.360 --> 00:08:10.959 Thankfully, this time around, it was a partial government shutdown. 00:08:11.279 --> 00:08:18.160 Um but to go have to go to work, have to put on a smile. 00:08:18.399 --> 00:08:19.040 And not getting paid. 00:08:19.120 --> 00:08:19.759 And not getting paid. 00:08:20.000 --> 00:08:20.639 Couldn't do it. 00:08:20.879 --> 00:08:24.720 Because you imagine what we gotta do and we won't get paid, crashing out. 00:08:24.800 --> 00:08:26.959 No, not in the word crash, I'm sorry. 00:08:27.040 --> 00:08:28.000 But yeah, I that's no way. 00:08:29.759 --> 00:08:34.399 And have to deal with the crazy that they deal with people, it's just dealing with people. 00:08:34.720 --> 00:09:03.679 The general public and it works that don't listen, and you gotta tell the redundancy of telling them the same thing over and over again, and people and one of the crazy things that I saw, which and the reason why we also mentioned this because um, as of last night, we saw where the Senate passed a budget uh or funding budget for uh homeland security, excluding um ICE and um border patrol, but TSA would get funded. 00:09:03.840 --> 00:09:09.759 Um it still has to go to the House of Representatives, still has to go to the president to be signed. 00:09:09.919 --> 00:09:11.759 However, it's one step closer. 00:09:12.080 --> 00:09:12.879 One step in the right direction. 00:09:13.200 --> 00:09:14.399 One step in the right direction. 00:09:14.559 --> 00:09:27.200 However, one of the things I saw, which I don't even think um it ever dawned on me, but they were talking about if this doesn't get rectified and

more people resign, airports will shut down. 00:09:27.919 --> 00:09:38.799 And it's not as easy where they think or it was thought that we could send another work group into help because they don't know what they do facility. 00:09:39.200 --> 00:09:40.559 Exactly, they're not qualified. 00:09:40.720 --> 00:09:44.639 That's again, like I am not a pilot, I cannot be a pilot. 00:09:45.120 --> 00:09:48.960 A pilot's not a flight attendant, they cannot come do our job. 00:09:49.120 --> 00:09:49.279 Right. 00:09:49.440 --> 00:09:51.759 Like we're trained and to do two different things. 00:09:52.000 --> 00:09:52.399 Yes. 00:09:52.639 --> 00:09:55.919 Um, so and think about the training they go through. 00:09:56.000 --> 00:10:00.399 They go through six months of training versus six weeks of training. 00:10:00.559 --> 00:10:00.639 Yeah. 00:10:00.799 --> 00:10:08.799 And what they're supposed to be looking for in terms of not just checking IDs to ensure you're going to the right place or you're supposed to be there. 00:10:08.960 --> 00:10:09.120 Yeah. 00:10:09.519 --> 00:10:17.039 You know, they have a lot of a myriad of things that they're checking for, not just IDs to make sure, oh, yeah, you're here on the right day. 00:10:17.200 --> 00:10:20.000 You're going, you know, your ID matches your face. 00:10:20.480 --> 00:10:22.320 There's a lot that goes into that. 00:10:22.559 --> 00:10:31.840 So our definitely go out to them, you know, in dealing with everything because as we all know, um, as adults, the bills don't stop. 00:10:32.080 --> 00:10:35.759 They don't they don't care what's going on, they don't care what j shut down happening. 00:10:35.919 --> 00:10:46.799 Yeah, so you know luckily you are in a situation where maybe your landown uh landlord, if you have a landlord, will be understanding. 00:10:47.039 --> 00:10:47.279 That's right. 00:10:47.519 --> 00:10:54.240 Or something like Aurora, or your car insurance company will be understanding, or your mortgage company may be understanding. 00:10:54.320 --> 00:10:56.159 So but that's not always the case. 00:10:56.399 --> 00:10:56.799 Absolutely. 00:10:56.879 --> 00:11:01.840 And depending on where you're at, you know, in the country, they may not be, you know, as understanding. 00:11:01.919 --> 00:11:17.679 So we're hoping that, you know, for any TSA, you know, workers or any family members for those CSA workers that are listening, please know us here at Gem C Chronicles, our hearts and our prayers are with you during this difficult time. 00:11:18.000 --> 00:11:19.519 And we appreciate y'all showing up. 00:11:19.840 --> 00:11:20.559 Yes, we do. 00:11:20.879 --> 00:11:24.320 That's why when I go through, I I let them know, hey, I appreciate you being here. 00:11:24.399 --> 00:11:29.200 Yeah, it's the small of the small things that matter, and people they appreciate that because they don't hear it enough. 00:11:29.360 --> 00:11:31.600 And the part that bothers me, they're some of the most overlooked employees. 00:11:31.840 --> 00:11:32.639 Yeah, definitely. 00:11:32.799 --> 00:11:38.000 And that the the to your point, the part that bothers me the most is that I can't do anything. 00:11:38.240 --> 00:11:40.080 Yes, I I would I would love to. 00:11:40.320 --> 00:11:40.799 I would love to. 00:11:41.039 --> 00:11:41.519 I would love to. 00:11:41.759 --> 00:11:44.000 Granted, my pocket can't cover everybody. 00:11:44.559 --> 00:11:53.440 1,500 of y'all that might be working, but because I am having an interaction with you, I'd just be like, look, take this$20 out of my pocket, go get you something to eat. 00:11:53.519 --> 00:11:54.639 But we can't do that. 00:11:55.279 --> 00:11:59.039 And I don't think the broader public understands that too. 00:11:59.919 --> 00:12:04.399 Um, so yeah, that's that's our hearts definitely go out. 00:12:04.799 --> 00:12:05.600 Shout out to TSA. 00:12:05.919 --> 00:12:07.279 Yes, definitely. 00:12:07.600 --> 00:12:15.200 So, our topic of today, and this episode will be titled Destination Hired. 00:12:15.840 --> 00:12:19.200 Your flight attendant blueprint to becoming a flight attendant. 00:12:19.519 --> 00:12:52.480 Like, so many people ask, so many people hit our DMs when it comes to the interview, where to apply, all of those intricacies when it comes to becoming a flight attendant, and we're gonna step into it, we're gonna talk about it, we're gonna have our way, um and put it all on the table for I mean to a certain degree, granted, um this is not a end all be all. 00:12:52.960 --> 00:12:57.919 This is not um hiring tutorial. 00:12:58.320 --> 00:13:00.320 Yes, yeah, this is not all of that. 00:13:00.720 --> 00:13:15.200 Absolutely, and it's not a guarantee that you are going to get a job, yes, you know, with the company, but this is sort of a so you want to be a flight attendant, here are some steps that could lead you to the potential to become one of us. 00:13:15.519 --> 00:13:17.120 One of us, yes, definitely. 00:13:17.279 --> 00:13:18.960 So uh who wanna take it? 00:13:19.360 --> 00:13:20.080 I'll take it. 00:13:20.399 --> 00:13:22.080 So you want to become a flight attendant? 00:13:22.799 --> 00:13:24.720 Here's some things you need to know. 00:13:25.039 --> 00:13:28.480 You must be at least 21 years or older. 00:13:28.960 --> 00:13:30.240 We get this question a lot. 00:13:30.399 --> 00:13:31.840 I feel like I'm too old. 00:13:32.000 --> 00:13:35.039 There is no too old to become a flight attendant. 00:13:35.440 --> 00:13:44.320 If you are that mom who's put your kids all through school, they're now grown, you had that first career, that second career, you want to come. 00:13:44.720 --> 00:13:45.279 Come on. 00:13:45.440 --> 00:13:48.000 There's no max age for becoming a flight attendant. 00:13:48.320 --> 00:13:51.279 You must have a valid, unexpired passport. 00:13:51.440 --> 00:13:57.200 Yes, you need to have a clean criminal background uh check because that's gonna happen. 00:13:57.679 --> 00:14:00.559

You must be able to pass a drug screen. 00:14:00.879 --> 00:14:05.039 You need to have the physical ability to lift up to a certain amount. 00:14:05.200 --> 00:14:09.919 For most um carriers in the U.S., it is um at least 50 pounds. 00:14:10.159 --> 00:14:19.600 Now, the standards I have just mentioned, this applies for most US carriers, um, European carriers, and other carriers around the world. 00:14:19.759 --> 00:14:23.600 The standards may flex a bit depending on who you're applying to. 00:14:23.679 --> 00:14:30.559 So do make sure that you're checking the standards for your particular carrier, because again, these standards may flex. 00:14:31.120 --> 00:14:34.320 So, on to the resume. 00:14:34.639 --> 00:14:35.360 I know you want to talk about it. 00:14:35.919 --> 00:14:43.679 And before you go to the resume part, um also, yes, we just gave you some basic um requirements. 00:14:44.399 --> 00:14:45.120 Research. 00:14:45.440 --> 00:14:57.759 Do your research, especially if there's a company that you want to uh apply to, knowing that information, but also knowing the company will help you big time. 00:14:57.919 --> 00:14:59.679 So research, research, research. 00:14:59.919 --> 00:15:03.919 Yeah, and that's very I'm glad you mentioned that because so many people don't realize you gotta know where you're going. 00:15:04.000 --> 00:15:04.320 Yes. 00:15:04.480 --> 00:15:08.799 And interviewing for Spirit Airlines and interviewing for United is gonna be two different experiences. 00:15:08.960 --> 00:15:09.120 Correct. 00:15:09.200 --> 00:15:10.399 And they're looking for two different things. 00:15:10.879 --> 00:15:13.759 So make sure when you are choosing an airline, you're not just going and applying. 00:15:13.840 --> 00:15:20.000 Go look up the history of the airline, where they started, their mission statement, their morals and values, and what they are built upon. 00:15:20.240 --> 00:15:24.000 And that's gonna help you tailor your interview and your responses based upon that. 00:15:24.080 --> 00:15:24.240 Yes. 00:15:24.399 --> 00:15:29.120 But make sure you know where you're going and you're not just applying and going in there and blindsided, because then you're gonna gag. 00:15:29.519 --> 00:15:30.159 I'm telling you. 00:15:30.399 --> 00:15:30.720 Pretty much. 00:15:31.200 --> 00:15:31.679 I'm telling you. 00:15:31.919 --> 00:15:32.559 You gag. 00:15:32.799 --> 00:15:44.480 And then the reason why I was pointing that out and doing your research, because if you don't do your research, you are one limiting yourself from getting the job. 00:15:44.639 --> 00:16:01.039 And then on top of that, there are tens of thousands of people that apply to not just one company, all companies when it comes to aviation, because everybody says this is a dream job. 00:16:01.120 --> 00:16:09.279 I actually just found out the other day um while sitting with my mother, first time ever, I recommend doing this. 00:16:09.519 --> 00:16:15.919 Um, I was talking, I was like, mom, when you were in school or coming out of school, what did you desire to do? 00:16:16.080 --> 00:16:17.919 Never talked to my mother about this ever. 00:16:18.080 --> 00:16:20.080 She was like, I actually wanted to be a flight attendant. 00:16:20.480 --> 00:16:21.840 I was like, what? 00:16:22.159 --> 00:16:22.720 You never knew that. 00:16:23.279 --> 00:16:24.159 Ever knew that. 00:16:24.320 --> 00:16:24.799 Never knew. 00:16:24.879 --> 00:16:29.840 She was like, Yeah, but you know, because again, we didn't know anybody from that. 00:16:30.000 --> 00:16:32.960 And she was like, you know, my life didn't go that way. 00:16:33.120 --> 00:16:36.559 And she was like, when you became one, I I thought it was amazing. 00:16:36.639 --> 00:16:44.720 And I've suggested and tried to get my mother on um at my airline, giving her tips and trying to push her. 00:16:44.879 --> 00:16:50.879 Um, but again, life, she's older now, so perspectives are different. 00:16:51.039 --> 00:17:01.679 Um, but that blew my mind just sitting with my mom and her mention that because again, never, even when I became a flight attendant, it wasn't like she was oh, I wanted to be that, and I'm glad you are never. 00:17:01.759 --> 00:17:03.919 So I literally just found that out a few weeks ago. 00:17:04.000 --> 00:17:05.039 So that's awesome. 00:17:05.599 --> 00:17:06.319 That's awesome. 00:17:06.480 --> 00:17:06.640 Yeah. 00:17:07.200 --> 00:17:08.559 The things we learn about our parents, right? 00:17:09.359 --> 00:17:09.599 Hello? 00:17:09.839 --> 00:17:10.799 Always learning something new. 00:17:10.960 --> 00:17:11.359 Always. 00:17:11.599 --> 00:17:12.319 I love that. 00:17:12.480 --> 00:17:15.279 So now we're going to discuss the resume. 00:17:15.920 --> 00:17:17.680 Resume do's and don'ts. 00:17:19.440 --> 00:17:25.119 You should highlight the things that you are skilled in in life. 00:17:26.079 --> 00:17:33.680 CPR, first aid, lifeguard, and the big one, customer service. 00:17:34.079 --> 00:17:34.720 Customer service. 00:17:35.039 --> 00:17:41.200 We love customer service in aviation because it's what we are proficient in. 00:17:42.400 --> 00:17:49.920 Not to say if you're not proficient in these things, that you should run out and say, I have to get proficient in these things. 00:17:50.640 --> 00:17:57.680 You don't realize how much customer service that you have in your particular jobs. 00:17:57.920 --> 00:18:00.079 If you're a teacher, that's customer service. 00:18:00.640 --> 00:18:04.480 If you are working in a daycare, that's customer service. 00:18:04.799 --> 00:18:09.359 If you're a stay-at-home mom, that's still customer service, that's conflict resolution. 00:18:09.519 --> 00:18:15.839 If you are negotiating between your two toddlers, that is still conflict resolution. 00:18:16.160 --> 00:18:19.759 It's how you highlight it on your resume that's important. 00:18:20.640 --> 00:18:21.200 All right. 00:18:21.440 --> 00:18:30.160 So using those action verbs

when you're writing your resume, you need to learn how to tailor your resume for the job that you're applying for. 00:18:30.400 --> 00:18:35.359 Don't just use regular vernacular when you're writing your resume. 00:18:35.680 --> 00:18:44.480 If it takes for you to sit down with someone that is proficient in skill writing or a skill set, Google's your friend. 00:18:44.720 --> 00:18:54.000 And I would even to that point, because we have advanced in technology because there were days when we wanted to find somebody that could write a good resume. 00:18:54.079 --> 00:18:58.960 Like, look, I'll throw you some money, just write this or look it over, rewrite it, or whatever. 00:18:59.119 --> 00:19:00.720 But thank God we have AI. 00:19:01.039 --> 00:19:01.519 AI. 00:19:02.480 --> 00:19:22.079 I don't want to shout out one of them, but you know, I'm just gonna put the AI chatbots out there are great at you can just maybe not even know what you want to say, but just put the few words in it that points it in the right direction and will lay out some great things. 00:19:22.160 --> 00:19:24.720 So again, research, research, do your research. 00:19:24.960 --> 00:19:37.200 I also tell people you have to be very careful with the words you use because what people don't realize is these companies use this technology to where when your resume comes in through their system, they're they're looking it over for key words. 00:19:37.359 --> 00:19:55.839 And if they're not in there, they shoot it out, and that's why you get a thanks but no thanks email so quickly because they're looking for certain words on that resume that will bring attention to the fact that you may be more qualified than others because we're getting so many resumes in, so they have to find a way to filter out and find the ones that they want to reach out to. 00:19:56.000 --> 00:19:56.160 Yes. 00:19:56.319 --> 00:20:00.240 So make sure that you're using the right keywords, and like you said, AI will help you do that. 00:20:00.799 --> 00:20:10.240 Safety, customer service, hospitality, those are the kind of words you should have in your resume because it's it's about the main things that we do within this job at any airline. 00:20:10.480 --> 00:20:14.720 Absolutely, and I'm so glad that you touched on keywords. 00:20:15.039 --> 00:20:16.160 What do we do at work? 00:20:16.240 --> 00:20:26.880 We de-escalate, we facilitate, we serve, absolutely, we uh are checking for compliance, compliance, yep, absolutely. 00:20:27.119 --> 00:20:28.559 Yep, hope y'all writing these down. 00:20:29.200 --> 00:20:38.240 Facilitate, absolutely, yeah, ensure compliance, like you just said, like there's so many other words that are out there. 00:20:38.400 --> 00:20:43.680 Um, and even we're talking about the resume, let's not forget the cover letter. 00:20:43.920 --> 00:20:47.759 Yes, let's not forget the cover letter, which is so important. 00:20:48.400 --> 00:20:54.319 And please, I love you all. 00:20:55.039 --> 00:20:57.279 And we know everyone loves to travel. 00:20:58.079 --> 00:21:07.359 But I'm telling you, United, the Southwest, Delta American does not care that you love to travel. 00:21:08.960 --> 00:21:18.640 Please, for your success in this, do not write that on a cover letter. 00:21:18.960 --> 00:21:21.200 Do not state that in an interview. 00:21:21.359 --> 00:21:21.920 I'm just saying. 00:21:22.160 --> 00:21:26.240 The quickest way to be like, no, we're the quickest way to be especially in the interview, because when they put that shit in the show. 00:21:26.400 --> 00:21:27.039 Just shown the door. 00:21:31.119 --> 00:21:31.839 That's pretty obvious. 00:21:32.000 --> 00:21:32.880 And we know you like to travel. 00:21:33.599 --> 00:21:51.519 It's very obvious, but it also, again, in this industry, just as much as we have um high um seekers of employment, the people that apply, there's also a high turnover rate because people come in with the wrong intent. 00:21:51.920 --> 00:21:55.920 They come in for the benefits, they want the pen of the flying benefits. 00:21:56.240 --> 00:22:01.119 I'm just telling you, not realizing even which one thing I also Found out. 00:22:01.359 --> 00:22:09.039 Um, with our job, we can have flexibility trying to go apply for like a hotel job as a part-time thing. 00:22:09.200 --> 00:22:17.599 They will majority of the time be turning us away because they look at us just wanting to come for the benefits of having a hotel. 00:22:18.079 --> 00:22:18.240 Right. 00:22:18.400 --> 00:22:20.799 And so they're like, oh, they won't be here long. 00:22:20.880 --> 00:22:23.440 Let's absolutely too crazy. 00:22:23.680 --> 00:22:23.839 Right. 00:22:24.000 --> 00:22:25.200 Um that's so true. 00:22:25.440 --> 00:22:25.680 Right. 00:22:25.759 --> 00:22:30.160 So, no, but in that industry, that's what they look for. 00:22:30.240 --> 00:22:39.440 In our industry, we I'm telling you, those recruiters, the first sign of hearing, I love to travel, they're just thinking like they're coming with the wrong intent. 00:22:39.680 --> 00:22:44.000 They're really not trying to come and make this a lifelong career. 00:22:44.240 --> 00:22:46.799 We probably gonna see them leave in less than a year. 00:22:47.200 --> 00:22:47.599 Absolutely. 00:22:48.160 --> 00:22:52.640 Put them either at the bottom of the pile or like you said, thank you. 00:22:52.880 --> 00:22:53.440 But no, thank you. 00:22:53.680 --> 00:22:54.240 But no, thank you. 00:22:54.400 --> 00:22:56.720 And it's so cliche they like be original. 00:22:56.880 --> 00:22:57.200 Yes. 00:22:57.440 --> 00:22:57.920 Be original. 00:22:58.240 --> 00:22:58.559 Absolutely. 00:22:58.880 --> 00:23:01.680 Come in and come in a room and give them a response they've never heard before. 00:23:01.759 --> 00:23:04.079 They're like, oh wow, he's really in, he's really wanting. 00:23:04.160 --> 00:23:05.599 You know, that's what they're looking for. 00:23:06.000 --> 00:23:16.000 Because if imagine being a

recruiter, you know, and you are interviewing four, three, four hundred, five hundred people in a week, and you hear the I want to I love to travel. 00:23:16.160 --> 00:23:17.839 It's my dream job because I love to travel. 00:23:17.920 --> 00:23:20.640 You every time you hear that you can be like, Oh, here we go, and got another one. 00:23:21.039 --> 00:23:21.759 Here we go. 00:23:21.920 --> 00:23:23.920 No originality, no uniqueness. 00:23:24.319 --> 00:23:25.599 That's gonna get old real quick. 00:23:25.759 --> 00:23:26.880 Absolutely, you know what I mean? 00:23:26.960 --> 00:23:28.640 So absolutely it does. 00:23:28.960 --> 00:23:38.319 So the one thing that definitely does not belong on your flight attendant resume is colored paper. 00:23:39.680 --> 00:23:42.240 Leave that for the art projects for the children. 00:23:43.200 --> 00:23:46.079 It should be on white paper. 00:23:46.240 --> 00:23:49.519 White paper is still the standard or lighter colored paper. 00:23:49.920 --> 00:23:50.799 Times new Roman. 00:23:51.119 --> 00:23:52.160 Uh absolutely. 00:23:53.039 --> 00:23:55.920 Double space, the same plain resume. 00:23:56.160 --> 00:23:56.960 Just keep it plain. 00:23:57.039 --> 00:24:03.920 There's no need to feel like I have to stand out, so I'm gonna come in with this magenta-colored paper because I want them to remember. 00:24:04.079 --> 00:24:11.920 They will remember you by what you say, by what you said, or what you stated on your resume. 00:24:12.400 --> 00:24:17.599 You don't need to put any photos unless it's requested by that particular airline. 00:24:18.720 --> 00:24:20.079 Keep it simple. 00:24:20.720 --> 00:24:22.079 These four pages, yeah. 00:24:24.240 --> 00:24:24.480 Four page. 00:24:26.720 --> 00:24:26.880 Absolutely. 00:24:30.240 --> 00:24:31.519 Like they're reading a book. 00:24:31.839 --> 00:24:32.640 On your resume. 00:24:32.720 --> 00:24:33.680 There's no need to do that. 00:24:33.759 --> 00:24:39.920 You need to keep it, you know, as concise and job specific for your particular career. 00:24:40.240 --> 00:24:42.880 You're trying to get a job, you're not trying to write a novel. 00:24:43.119 --> 00:24:43.359 Correct. 00:24:44.000 --> 00:24:45.359 And keep it relevant. 00:24:45.839 --> 00:24:47.759 Tenure is what they need. 00:24:47.839 --> 00:24:51.119 And if you're not, you're 21, you might not have 10 years of job history. 00:24:51.279 --> 00:24:54.000 Now, if you do, that might be another conversation. 00:24:54.160 --> 00:24:59.920 You may need to get to those that are specific to the aviation career that you're applying to. 00:25:00.160 --> 00:25:04.559 Now, if you're 40 or 50, you may have had quite a few jobs. 00:25:04.960 --> 00:25:11.680 Keep it to 10 years because that's most companies are going only back 10 years to look at your job history. 00:25:11.920 --> 00:25:15.119 So you want to keep it concise to what you're applying to. 00:25:15.359 --> 00:25:26.319 And to piggyback off that, what's very important because it actually helps one of my friends, make sure that your timelines on your resume with the start date and end date of your different jobs lines up correctly. 00:25:26.400 --> 00:25:37.839 Because if you place on there that I worked at Best Buy from July 5th to December 20th, but then they go do your background check and they realize that those dates were not correct. 00:25:38.000 --> 00:25:38.960 Guess what happens? 00:25:39.279 --> 00:25:43.440 Your file goes in the trash because they're looking for accuracy. 00:25:43.920 --> 00:25:48.880 And it happened to my friend, and he didn't even realize that oh, the dates didn't, and he ended up losing the position. 00:25:49.039 --> 00:25:49.519 Oh wow. 00:25:49.680 --> 00:25:56.799 So be very careful with call your jobs, call those past jobs, they'll have it on file so you can get those exact dates because the accuracy is extremely important. 00:25:57.119 --> 00:25:58.400 I'm so glad that you mentioned that. 00:25:58.480 --> 00:26:05.519 And for those who don't know how to do that, Social Security office has all of your job history. 00:26:06.079 --> 00:26:06.240 Yes. 00:26:06.480 --> 00:26:10.160 Because we think about it when you are applied, you also have to do you have to put your social in. 00:26:10.240 --> 00:26:14.319 So if you don't know, here is a fight attendant tip of the day. 00:26:14.640 --> 00:26:18.400 Even Uber, even if you're doing Uber, that has to be the background. 00:26:19.039 --> 00:26:21.279 Everything, yes, everything needs to match. 00:26:21.519 --> 00:26:23.680 So fight attendant tip of the day. 00:26:23.839 --> 00:26:30.799 If y'all don't know, if you have never checked, go to the Social Security or you can check it online. 00:26:30.960 --> 00:26:31.359 Yes. 00:26:31.599 --> 00:26:34.079 Every single job you've had since you were 18. 00:26:34.400 --> 00:26:35.039 You just dropped a gym. 00:26:35.680 --> 00:26:36.400 You just dropped a gym. 00:26:36.640 --> 00:26:37.599 Because a lot of people don't know that. 00:26:37.759 --> 00:26:38.799 So a lot of people don't know. 00:26:39.039 --> 00:26:44.240 You need to check and make sure that everything is accurate because you never know when you may need to apply for a job. 00:26:44.400 --> 00:26:49.599 And the last thing you want to find out is that what's there is not matching here. 00:26:50.000 --> 00:26:51.359 And they're not gonna call you like, oh, okay, you can't do it. 00:26:54.720 --> 00:26:56.880 Do it now before you have to do it later. 00:26:57.279 --> 00:27:00.559 Especially with everything that's going on in the country right now. 00:27:01.119 --> 00:27:04.480 You do want to make sure your eyes are dotted and your T's are crossed. 00:27:04.559 --> 00:27:04.720 Yes. 00:27:04.960 --> 00:27:06.640 Even if you're not gonna be a flight attendant. 00:27:06.880 --> 00:27:07.119 Absolutely. 00:27:07.279 --> 00:27:09.279 I didn't know that uh that tip. 00:27:09.920 --> 00:27:11.599 So, yeah, that's really, really good.

00:27:11.680 --> 00:27:12.319 Thank you, Michelle. 00:27:12.799 --> 00:27:13.359 No problem. 00:27:13.599 --> 00:27:17.279 So now we're gonna go on to now you got the resume. 00:27:17.599 --> 00:27:19.759 Now you know what you need to know. 00:27:20.400 --> 00:27:21.519 How do we interview? 00:27:22.079 --> 00:27:24.640 So, what are we looking for in that interview? 00:27:24.880 --> 00:27:26.799 We've got two types of interviews. 00:27:26.960 --> 00:27:31.359 One that is relatively new to aviation, video interviews. 00:27:31.599 --> 00:27:33.279 How do we show up in a video interview? 00:27:33.440 --> 00:27:34.480 What should we look like? 00:27:34.960 --> 00:27:38.960 Should we have on t-shirt and jeans or or or have be half dressed? 00:27:39.119 --> 00:27:45.200 No, you want to make sure that you are fully dressed, professional, and have on full clothes. 00:27:46.000 --> 00:27:46.720 Please don't come up. 00:27:46.960 --> 00:27:49.519 And go ahead, go ahead, go ahead. 00:27:49.759 --> 00:27:50.319 Say it just. 00:27:54.240 --> 00:27:54.960 Yeah, yeah, the same. 00:27:55.599 --> 00:28:09.200 Look, stuff happens, and you would not want to be the one that, you know, the fighter broke out and you jump up and all your business out on the street because one majority of those interviews are recorded. 00:28:09.279 --> 00:28:09.839 Yes. 00:28:10.079 --> 00:28:16.319 And like, yes, the camera fall on and jumping up. 00:28:16.400 --> 00:28:18.079 You can jump up and knock the camera down. 00:28:18.240 --> 00:28:25.359 Like, literally, you want to be fully dressed for these interviews. 00:28:25.680 --> 00:28:29.359 Um make sure your your teeth are brushed. 00:28:29.519 --> 00:28:32.400 Like, because you're smiling and it's a close-up. 00:28:32.559 --> 00:28:35.759 Like this camera is gets close up on us and stuff like that. 00:28:35.839 --> 00:29:08.400 Like, certain things you kind of want to check out before going on camera, just because that person is not like literally sitting in the room with you, you are still being sized up and down because majority of the time they're recorded, so not only that per person you're speaking to uh can go back and reference, but other people will be going to look at that later, be seeing it and and looking at you up and down and picking out things that you might not saw. 00:29:08.480 --> 00:29:16.240 So it's always great to yes, you're going to interview instead of getting your car going to a place you're still at home, do it. 00:29:16.400 --> 00:29:18.000 And make sure look yourself over. 00:29:18.240 --> 00:29:23.759 Another big thing that I noticed I have that tell some of my friends, make sure your background is clear. 00:29:24.079 --> 00:29:37.200 Please make sure also that you try to be at home alone because if your kids running around in the background or you got a TV on in the other room or something going on, you got chicken frying on the on the stove. 00:29:37.839 --> 00:29:40.960 Please, if you can, make sure

you have a clear background. 00:29:41.039 --> 00:29:46.000 You're someone with great lighting and there's no distractions because they will pick up on everything. 00:29:46.240 --> 00:29:46.880 Absolutely. 00:29:47.119 --> 00:30:01.039 And even from that standpoint, they're also looking at if you have a distracting background going on, you won't be able to fully give to the job. 00:30:01.440 --> 00:30:08.079 You will have so much distracting that you can't even narrow in on what you're applying for. 00:30:08.319 --> 00:30:09.039 So yeah. 00:30:09.519 --> 00:30:10.559 And smile away. 00:30:10.720 --> 00:30:12.480 Smile until your cheeks hurt. 00:30:12.640 --> 00:30:14.799 Yes, smile, smile, oh, smile. 00:30:15.279 --> 00:30:16.480 Absolutely. 00:30:16.799 --> 00:30:21.920 So now that we've done the video, how do we show up for a face-to-face? 00:30:23.119 --> 00:30:34.720 At a face-to-face, smiling, be engaging, and show up your absolute best self, and then add even more on top of that. 00:30:34.960 --> 00:30:38.960 They're interviewing you from the moment you leave your car. 00:30:39.519 --> 00:30:47.200 And a lot of a lot of airlines, um, they do like these, as I call it, cattle calls. 00:30:47.519 --> 00:30:48.000 Yes. 00:30:48.319 --> 00:31:01.039 Because you will go into a room of 200 people from around the world, and you might sometimes you think you're talking to somebody that is just a random somebody, but no. 00:31:01.200 --> 00:31:10.960 It's a recruiter, it's a recruiter or somebody out there mixing and mingling and seeing if you're going to shine, seeing if you're going to be a social butterfly and you can turn on. 00:31:11.039 --> 00:31:13.839 Because I will give you hands-on tip about Joshua. 00:31:14.000 --> 00:31:15.359 I am actually an introvert. 00:31:15.519 --> 00:31:20.480 I keep to myself, but when it comes to work, I know how to turn on, baby. 00:31:20.720 --> 00:31:21.680 Because you have to. 00:31:21.759 --> 00:31:23.920 This, this, this is my bread and butter. 00:31:24.079 --> 00:31:28.319 So I know when to turn on, turn on, but I know when to turn off. 00:31:28.559 --> 00:31:33.759 Because one one day we'll maybe talk about cold switching, but that's for another topic, another topic. 00:31:33.839 --> 00:31:34.319 But go ahead. 00:31:34.640 --> 00:31:41.039 And I also I noticed one thing, I know I interviewed years ago, but it still remains true. 00:31:41.200 --> 00:31:43.440 There's times where you're gonna be, like you said, in a group. 00:31:43.680 --> 00:31:46.160 Find ways to stand out, but stand out in the right way. 00:31:46.319 --> 00:31:46.640 Correct. 00:31:46.799 --> 00:31:56.720 Um, for me, when I was interviewing, it was like 14 of us in this room along this big old round table, and they were talking to us about what to expect for the day, and then they asked, said, Does anyone have any questions? 00:31:56.880 --> 00:31:57.920 Everybody walking around like, no. 00:31:58.000 --> 00:32:06.240 I was like, I asked

the question because I want you to know that I am serious about this and I'm interested, and I I want to make sure that I find out everything I need to know about the job that I'm applying for. 00:32:06.319 --> 00:32:06.480 Yes. 00:32:06.640 --> 00:32:07.839 So that I'm well informed. 00:32:08.000 --> 00:32:10.720 And I was one of the only ones that asked a question. 00:32:10.960 --> 00:32:17.680 Do not be afraid to be the one to raise your hand and ask a question in the group because it shows that you are truly invested in what you are going for. 00:32:18.160 --> 00:32:21.359 Um, also, you don't have to be the loudest one, you know. 00:32:21.759 --> 00:32:27.759 Going around to be a social butterfly is fine, but you don't have to be loud and and you know, doing too much because they're paying attention to that. 00:32:27.920 --> 00:32:33.359 Because at the end of the day, these people are there to see would I want to work beside them on a plane for three or four days? 00:32:33.599 --> 00:32:33.920 Correct. 00:32:34.079 --> 00:32:36.480 Is this someone one I want to sit on the jump seat with? 00:32:36.640 --> 00:32:36.960 Correct. 00:32:37.119 --> 00:32:41.920 Will they get along with other flight attendants and captains and and other um co-workers within the company? 00:32:42.079 --> 00:32:44.559 So make sure that you're standing out in the right ways. 00:32:44.880 --> 00:32:45.039 Yeah. 00:32:45.200 --> 00:32:48.079 Because just I I think you can speak to this, Michelle. 00:32:48.559 --> 00:32:56.079 Um, not only recruiters, but flight attendants are a lot of times in the interview process. 00:32:56.640 --> 00:32:58.319 So yeah. 00:32:58.960 --> 00:33:08.400 And not only that, how are you presenting yourself with smiles, asking questions, and eye contact? 00:33:09.279 --> 00:33:11.279 Eye contact is so important. 00:33:11.519 --> 00:33:13.440 Are you the one that's shying away? 00:33:13.599 --> 00:33:17.920 Or are you the one giving eye contact and engaging in people? 00:33:18.240 --> 00:33:24.400 Because unfortunately, we have to be the ones that give that confidence in eye contact with the passengers. 00:33:24.720 --> 00:33:33.920 Can they instill that confidence in you that if a situation happens on board, are you the one that's gonna run to the fire or run away from the fire? 00:33:34.160 --> 00:33:38.000 Are you running to the emergency or running away from the emergency? 00:33:38.640 --> 00:33:45.279 We have to have confidence so that the recruiters know that this is the one that I can depend on. 00:33:45.599 --> 00:33:51.279 Or are you gonna be the one that's gonna be in the background that's not going to be able to assist? 00:33:51.359 --> 00:33:56.480 So we have to know that I can trust on that one to be the leader in the room. 00:33:56.720 --> 00:34:03.200 Because when the recruiters are away, who is who is gonna be the one that's going to be able to take charge of that? 00:34:03.759 --> 00:34:05.839 Sometimes over 200 people. 00:34:06.319 --> 00:34:10.559 Can you be the one that can potentially save everyone? 00:34:11.599 --> 00:34:18.159 It may, you know, come to the point when you are it, everyone else is, you know, hurt or injured. 00:34:18.400 --> 00:34:19.519 Can I depend on you? 00:34:19.679 --> 00:34:20.000 Yeah. 00:34:20.159 --> 00:34:24.400 So your presence in that room, what what kind of energy do you give off? 00:34:24.559 --> 00:34:26.079 What kind of vibe do you give off? 00:34:26.239 --> 00:34:36.880 You don't need to be the loud loudest, like Darien said, but you have to be the one that I can go, there's something about this one that I want to speak to, that I want to have a conversation with. 00:34:37.119 --> 00:34:37.599 Yes. 00:34:37.840 --> 00:34:46.639 And one thing I will say whether you're male, female, gay, straight, be sweet. 00:34:47.679 --> 00:34:48.159 Absolutely. 00:34:48.400 --> 00:34:48.800 Be kind. 00:34:49.360 --> 00:34:50.000 Be kind. 00:34:50.239 --> 00:34:50.559 Yes. 00:34:51.199 --> 00:34:56.960 That will go so much further than you think. 00:34:58.000 --> 00:34:59.679 And it's it's noticeable. 00:34:59.840 --> 00:35:12.719 If you're not a a kind person, if something and to your point about the eye contact thing, there are a lot of times where we have passengers sitting on the plane and they are staring us down. 00:35:13.360 --> 00:35:20.320 But what we don't know sometimes, and we'll find out later via customers writing in. 00:35:20.480 --> 00:35:28.000 Um I was a nervous flyer, but I was looking to the flight attendant for that reassurance. 00:35:28.239 --> 00:35:33.920 That reassurance or making sure if they look cool, everything is if everything is fine. 00:35:34.079 --> 00:35:34.320 Yes. 00:35:34.559 --> 00:35:36.480 They're not looking at me nervous and stuff. 00:35:36.559 --> 00:35:37.360 Don't get me wrong. 00:35:37.599 --> 00:35:38.320 Because it's times. 00:35:38.559 --> 00:35:43.119 Getting getting stared down while you're sitting on a jump seat can't be annoying. 00:35:43.760 --> 00:35:51.599 But on the flip side, knowing that we are calming somebody and we ain't even saying a word. 00:35:52.719 --> 00:35:57.920 That, to your point, your vibe, what you exude, is important. 00:35:58.559 --> 00:36:13.039 That's why a lot of times the companies do set up where you're in a room with 200 people to see how you come off your flow, your movement in a room being around other people. 00:36:13.199 --> 00:36:16.559 Because our job is being around other people. 00:36:16.800 --> 00:36:17.360 Hundreds of people. 00:36:17.840 --> 00:36:21.280 This is not where oh, I'm about to be a flight attendant and go sit in the back. 00:36:21.599 --> 00:36:21.920 No. 00:36:22.880 --> 00:36:27.280 99% of the time we are customer facing. 00:36:27.840 --> 00:36:28.159 Yes. 00:36:28.480 --> 00:36:29.840 Passenger facing. 00:36:30.000 --> 00:36:49.360 And and our customers are a lot of times, well, not a lot of times, majority are passengers, but we're

also customer facing with each other, customer facing with our supervisors, uh operations, TSA, like we're customer-facing in all of those avenues, not just on the plane. 00:36:49.599 --> 00:36:54.320 So again, be sweet, be kind, because it goes a long way. 00:36:54.559 --> 00:37:09.199 Because when you put them wings on and you in that uniform, whether you know anything about bags, where gait is, where Uber picks up. 00:37:09.440 --> 00:37:10.079 They're gonna ask you. 00:37:10.320 --> 00:37:11.519 They're going to ask you. 00:37:11.840 --> 00:37:13.119 We're like walking information desks. 00:37:13.440 --> 00:37:17.440 And you can't just come off like facial expressions. 00:37:17.519 --> 00:37:20.320 Can't like you, you can't do that. 00:37:20.559 --> 00:37:21.519 You have to. 00:37:22.400 --> 00:37:23.280 I'm sorry. 00:37:23.440 --> 00:37:27.920 I first time at this airport, I I do apologize, but let me see if I can absolutely help you. 00:37:28.559 --> 00:37:30.960 Or bottle signs, like, yes. 00:37:31.199 --> 00:37:35.840 There are days where I just be like, no, I don't know. 00:37:36.000 --> 00:37:41.280 I'm not saying, but you know, there we have to still be kind. 00:37:42.320 --> 00:37:48.239 And in the interview process is where you have to shine in that. 00:37:48.400 --> 00:37:49.920 You have to get the job. 00:37:50.079 --> 00:37:54.559 So you have to, like you say it, do it, and then some. 00:37:54.719 --> 00:37:55.360 So yeah. 00:37:55.599 --> 00:37:56.079 Yeah. 00:37:56.320 --> 00:38:05.679 So so now we've gotten to, you know, we're in the interview, you've made it past the video interview, you've made it past the group interviews. 00:38:05.760 --> 00:38:07.599 So now you're in front of that recruiter. 00:38:08.159 --> 00:38:10.559 What questions are you expecting? 00:38:11.920 --> 00:38:17.039 Most of the time, they want to know about how you can handle certain situations. 00:38:17.280 --> 00:38:18.239 Yes, scenarios. 00:38:18.639 --> 00:38:27.920 And, you know, a lot of them are scenario-based questions, but then we get to the tell me about a time when questions. 00:38:28.320 --> 00:38:31.039 Those are the questions where you have to dig into yourself. 00:38:31.199 --> 00:38:38.880 Those are not answers that you're gonna find on Google, they're not answers that you know, AI is gonna give you because they're all canned answers. 00:38:38.960 --> 00:38:46.000 That's where you dig into yourself, and you have to be able to answer that question on the fly. 00:38:46.239 --> 00:38:47.760 Yes, so to speak. 00:38:48.000 --> 00:38:54.559 You know, and I love this question because it's going to be, you know, different for every single person. 00:38:54.800 --> 00:38:59.519 Tell me about a time where you went above and beyond for a customer. 00:39:00.000 --> 00:39:03.840 And I love that because everyone's answer is gonna be different. 00:39:04.239 --> 00:39:11.119 Whether you were with a customer at your job, whether, like I said, if you're stay-at-home mom, your customer is your child. 00:39:11.280 --> 00:39:16.880 So, what did you do to stop that toddler from screaming, having a meltdown in the store? 00:39:17.119 --> 00:39:19.440 That is still your customer, so to speak. 00:39:19.599 --> 00:39:22.000 What did you do, mom, to stop that? 00:39:22.159 --> 00:39:28.000 I mean, I know you hopefully didn't beat the child in the store, but what did you do to stop that screaming toddler? 00:39:28.079 --> 00:39:32.000 Yeah, you know, yeah, that is specific to your situation. 00:39:32.559 --> 00:39:37.199 Or if you were met with an angry customer at the restaurant, what did you do? 00:39:37.360 --> 00:39:38.639 How did you resolve that? 00:39:38.880 --> 00:39:42.880 So everyone's answer for that is different because every single person is different. 00:39:43.039 --> 00:39:43.440 Correct. 00:39:43.599 --> 00:39:45.519 So, how can you answer that question? 00:39:45.599 --> 00:39:47.440 And we're not gonna answer that question for now. 00:39:48.400 --> 00:39:57.280 It's gonna be a lot a lot of that because at the end of the day, most of your experiences in this field are gonna be with customers then de-escalating or figuring out and problem solving. 00:39:57.440 --> 00:40:00.000 Yeah, oh my god, my flight, I'm gonna miss my connection. 00:40:00.079 --> 00:40:00.960 Can you help me find it? 00:40:01.440 --> 00:40:03.519 And they're, you know, panicking. 00:40:03.679 --> 00:40:06.400 It's your job to let me calm you, everything's gonna be okay. 00:40:06.480 --> 00:40:10.000 We're gonna figure out we're gonna I can look in this device and see what time you have, how much time you have. 00:40:10.079 --> 00:40:11.920 And if not, the companies can reroute. 00:40:12.000 --> 00:40:17.920 But our job is handling different situations, people in different moods and different attitudes and different things. 00:40:18.079 --> 00:40:30.159 And so you're gonna have a lot of scenario-based questions because they need to know when we're in the thick of things and we're delayed or there's an issue, yeah, how are you gonna handle it based upon your experience in your other positions? 00:40:30.480 --> 00:40:36.400 And if even if you can't think of a time because you're nervous, think off the dome, make something up, make it sound good. 00:40:36.800 --> 00:40:38.960 Because sometimes you just you freeze up. 00:40:39.920 --> 00:40:40.880 But freestyle. 00:40:41.679 --> 00:40:42.480 But make sure it sounds good. 00:40:42.559 --> 00:40:50.239 And I tell people all the time when you're dealing with scenario-based questions, make sure that the very end of your um question or your answer, there's a resolve. 00:40:50.400 --> 00:40:53.199 Yes, that you don't leave them hanging. 00:40:53.599 --> 00:40:57.280 Yes, that you made the situation better, and the situation was resolved. 00:40:57.440 --> 00:41:01.920 Yeah, that's gonna help them know you know how to problem solve, which is the main thing that we do in this

industry. 00:41:02.159 --> 00:41:05.599 And always before you answer, don't just start speaking. 00:41:05.760 --> 00:41:08.559 You take a moment, breathe, take a moment. 00:41:08.800 --> 00:41:09.280 Thank you. 00:41:09.519 --> 00:41:20.559 Think about what you're saying before you start talking, breathe, take a moment because it lets your recruiter know that you are actually thinking about an answer that you're not ready right there. 00:41:21.039 --> 00:41:21.599 Or rehearsed. 00:41:21.920 --> 00:41:27.599 Okay, and think about your answer and then answer it. 00:41:27.760 --> 00:41:33.039 Because there's no rush, they don't put you on the time and say, okay, go answer. 00:41:33.599 --> 00:41:53.360 Because even with the word I heard you uh you say about it's not rehearsed, because at the end of the day, they're also looking to know that you can in a moment's notice, you can be calm, cool, and collected in stressful situations. 00:41:53.840 --> 00:41:54.000 Absolutely. 00:41:54.320 --> 00:41:56.639 Interviews are stressful situations, period. 00:41:57.360 --> 00:42:08.559 But that you are able to because we deal with emergency situations, and you have to one think on the fly, but also be able to be calm enough. 00:42:08.800 --> 00:42:16.880 I just went through this, like I said, with recurrent yesterday, stressful situations, but you still have to be able to recall. 00:42:17.280 --> 00:42:29.679 And one thing I did continue to hear even in recurrent was slow down because a lot of times we be ready to rush and get our commands correct and everything and think about everything. 00:42:30.000 --> 00:42:34.639 But I kept hearing slow down, think about it. 00:42:34.960 --> 00:42:39.360 So you have to do that, especially in the interview process. 00:42:39.599 --> 00:42:47.760 Another question they ask you when it comes to problem solving is how to handle conflict with a co-worker. 00:42:48.079 --> 00:42:48.400 Yes. 00:42:49.039 --> 00:42:59.840 Because at the end of the day, you are on this plane and traveling around for three, four days with the same three, four, five global nine, twelve flight attendants. 00:43:00.000 --> 00:43:04.800 And there's a lot of different personalities, a lot of different attitudes, a lot of different work ethics, some lazy, some not. 00:43:04.960 --> 00:43:06.719 There's a lot of things, some bossy ones. 00:43:06.800 --> 00:43:09.280 You can have the ones who think they're the lead and they're really not. 00:43:09.519 --> 00:43:17.280 So you have to know how to deal with so many different personality traits and things like that, and know how to handle people professionally. 00:43:17.599 --> 00:43:22.480 And if there is an issue between coworkers, how to resolve it in the most professional way. 00:43:22.719 --> 00:43:23.039 Yes. 00:43:23.280 --> 00:43:28.639 And when those things happen in your current career, write them down. 00:43:29.519 --> 00:43:35.440 Because sometimes sitting and trying to remember what did I do at this job? 00:43:35.519 --> 00:43:36.159 What happened? 00:43:36.320 --> 00:43:37.360 It's hard to do. 00:43:37.840 --> 00:43:41.599 And then you are stuck in a situation where you're making something up on the fly. 00:43:41.840 --> 00:43:49.519 If you dealt with a difficult situation, write it down unless you know for a fact you're going to remember that. 00:43:49.679 --> 00:43:49.760 Right. 00:43:50.239 --> 00:43:52.159 We've all dealt with some type of difficult situation or something like that. 00:43:52.559 --> 00:43:57.519 And I love the word that I I don't think we've used this yet is the word diffuse. 00:43:57.679 --> 00:43:57.840 Yes. 00:43:58.400 --> 00:44:07.440 How can you diffuse the This situation, whether it's you know, diffusing it with a coworker, diffusing it on the plane, passenger situations happen all the time. 00:44:07.519 --> 00:44:12.800 Well, they're in my seat, they took my bag space, their arm is touching my arm for the middle arm rest. 00:44:13.280 --> 00:44:19.039 You know, the most trivial things that you think that you know is not a potential conflict. 00:44:19.199 --> 00:44:23.360 How can I diffuse this situation so that it doesn't escalate? 00:44:23.840 --> 00:44:24.880 We deal in that. 00:44:25.039 --> 00:44:32.320 That is almost 50 to 60 percent of our job is diffusing situations before they escalate into something bigger. 00:44:32.639 --> 00:44:32.960 Correct. 00:44:33.679 --> 00:44:35.440 Can you diffuse this situation? 00:44:35.679 --> 00:44:38.320 That is almost always what we're doing. 00:44:38.480 --> 00:44:39.440 Yes, most of the time. 00:44:39.519 --> 00:44:41.199 If we're not serving, we're diffusing. 00:44:41.360 --> 00:44:45.599 Yes, problem solving, and then you it takes a certain level of patience, absolutely. 00:44:46.079 --> 00:44:57.119 And I'm still working on that, but in and I'm yeah, it takes a certain level of patience, and you gotta know, which is important to show an interview, how to communicate the proper communication styles, it's all about the delivery. 00:44:57.280 --> 00:45:04.320 And I've I've experienced a flight attendant saying something to me and just the the worst level of delivery, and I'm like, excuse me. 00:45:04.880 --> 00:45:10.800 It's all about how you say things to people, which is either gonna cause a reaction in a positive way or a negative way. 00:45:10.880 --> 00:45:11.119 Yes. 00:45:11.440 --> 00:45:20.159 It's all about communicating the effectively with your co-workers, with the passengers, with everybody to make sure that people are always respected at the end of the day. 00:45:20.320 --> 00:45:20.559 Correct. 00:45:20.719 --> 00:45:22.480 So that's a cut one, Darren. 00:45:22.719 --> 00:45:27.280 Yeah, you gotta be able to show and reassure them in your interview that you have great communication skills. 00:45:27.360 --> 00:45:27.840 Yes, absolutely. 00:45:28.079 --> 00:45:36.400 And you know, also to take lead when it when you need to and and and communicate

correctly when taking lead to make sure things happen because there's gonna be situations where you have to. 00:45:36.480 --> 00:45:41.440 I've I've been on a plane in a medical emergency, and the other flight attendants, they just froze up. 00:45:43.199 --> 00:45:48.800 It's like okay, y'all go you gotta take it, you gotta, yeah, hey, I need you to go up to the front. 00:45:48.880 --> 00:45:55.360 I need you to go get this to leadership and to but know how to communicate correctly and say things like, hey, I know you freeze back, hey, get us together. 00:45:55.440 --> 00:45:56.320 I need you to go do this. 00:45:56.400 --> 00:45:57.920 Yeah, because we gotta make this happen. 00:45:58.000 --> 00:45:58.800 This is what we're here to do. 00:45:58.880 --> 00:45:59.920 We've been trained for this. 00:46:00.239 --> 00:46:01.840 So communication is important. 00:46:02.079 --> 00:46:02.559 Absolutely. 00:46:02.719 --> 00:46:04.960 And and along with communication, body language. 00:46:05.119 --> 00:46:05.840 Yes, go on. 00:46:06.079 --> 00:46:06.559 Body language. 00:46:06.639 --> 00:46:14.719 Like I was talking about dealing being in uniform and passengers coming up with you, coming up to you about any and everything. 00:46:15.119 --> 00:46:18.639 You just can't like remain reproachable. 00:46:19.519 --> 00:46:21.679 I am one that has RBF. 00:46:21.840 --> 00:46:27.039 If you don't know what RBF is, research it or ask me if you see me. 00:46:28.400 --> 00:46:29.280 I have that. 00:46:29.519 --> 00:46:37.679 And so sometimes I have to be mindful because my thought and my my thoughts and my face sometimes are very in sync. 00:46:38.000 --> 00:46:46.559 And I have to be mindful to slow myself down because what I'm thinking sometimes comes off on this old face of mine. 00:46:46.880 --> 00:46:54.719 And for those that are not already flight attendants, you have to be mindful of that when interviewing. 00:46:54.960 --> 00:46:56.239 That's one thing I miss about COVID. 00:46:56.559 --> 00:46:58.719 When I can wear a mask, people are gonna see my face. 00:46:59.920 --> 00:47:03.920 Yes, I was you do this, you can look at any guy when they don't know what's going on. 00:47:06.639 --> 00:47:08.400 Oh my god, hated them beloved them. 00:47:08.480 --> 00:47:09.119 Yeah. 00:47:09.920 --> 00:47:10.960 But yeah. 00:47:11.280 --> 00:47:16.400 So now that we've gotten past the interview, yay, you made it past that. 00:47:17.039 --> 00:47:18.880 What did I just sign up for? 00:47:19.039 --> 00:47:25.280 They sent you this big huge packet of information and it all looks like alphabet soup, and you're trying to go. 00:47:25.519 --> 00:47:31.760 Wait, they need me to go someplace for six weeks, and there is no paycheck. 00:47:33.039 --> 00:47:34.239 What am I supposed to do? 00:47:35.119 --> 00:47:39.519 First of all, start crying because now I got six weeks, no pay. 00:47:39.840 --> 00:47:40.559 What do you mean? 00:47:40.719 --> 00:47:41.599 How do I live? 00:47:42.159

--> 00:47:43.199 What does all this mean? 00:47:43.360 --> 00:47:44.880 I have to learn all this at one time. 00:47:45.039 --> 00:47:46.320 First of all, breathe. 00:47:46.960 --> 00:47:47.920 No, you don't. 00:47:49.679 --> 00:47:53.760 Most trainings are four to six weeks, depending on your particular airline. 00:47:53.840 --> 00:47:55.280 That's why it's important to research. 00:47:55.599 --> 00:47:57.199 Some eight weeks, some are eight weeks, too. 00:47:57.440 --> 00:47:57.599 Yeah. 00:47:58.000 --> 00:47:58.639 Research is important. 00:47:59.280 --> 00:48:03.599 Depending on your yep, that's why it's important to know your particular airline. 00:48:04.000 --> 00:48:11.920 Um, some airlines do uh provide a stipend for when you are in training, so that you're not completely without a paycheck. 00:48:12.079 --> 00:48:12.960 Most don't. 00:48:13.280 --> 00:48:24.559 Um, if you are successful in training, you get this cute little stipend or paycheck at the end of training, but you need to complete all four to eight weeks of training. 00:48:24.719 --> 00:48:30.239 Um, some provide you a stipend while you're in training for food amenities depending on who you're with. 00:48:30.639 --> 00:48:31.840 Um, you do get that. 00:48:32.079 --> 00:48:33.119 And free lodging too. 00:48:33.360 --> 00:48:36.800 And free lodging depending again on who you are training with. 00:48:38.159 --> 00:48:43.199 For those of you who think, oh, I must be based in XYZ City, you do not get a choice. 00:48:44.000 --> 00:48:50.239 If you go in and you say, I can only be based in Los Angeles because that is where I live, congratulations, you're not. 00:48:50.320 --> 00:48:51.679 You're gonna be based in Salt Lake City. 00:48:52.639 --> 00:48:53.119 Hello. 00:48:53.360 --> 00:48:59.119 So please go in with an open mind and be willing to go anywhere. 00:48:59.280 --> 00:49:07.519 If you go in and say there are only specific cities that I can be based in, they're going to show you the door quicker than you can realize. 00:49:08.000 --> 00:49:08.880 Because there's no flexibility. 00:49:09.199 --> 00:49:14.800 Yeah, you must be open to be flexible, to be um willing to be based anywhere. 00:49:15.039 --> 00:49:16.159 Anywhere means anywhere. 00:49:16.320 --> 00:49:21.679 If you have these stipulations about what you can do, can't do, no, no, no, no, no. 00:49:21.760 --> 00:49:22.960 You're not willing to be flexible. 00:49:23.039 --> 00:49:24.639 These airlines will show you the door. 00:49:24.800 --> 00:49:25.199 Yes. 00:49:25.360 --> 00:49:28.400 So please be willing to be flexible and open for that. 00:49:28.880 --> 00:49:35.360 As I forestated, I have been commuting for 10 years. 00:49:35.679 --> 00:49:37.280 Commuting is a part of the job. 00:49:37.440 --> 00:49:39.039 It's it completely changes the job. 00:49:39.360 --> 00:49:40.000 Yes, it does. 00:49:43.599 --> 00:49:44.000 It can't be done. 00:49:44.079 --> 00:49:45.679 I know people doing it their whole 20 year fight.

00:49:45.760 --> 00:49:47.679 It's been doing it their entire career. 00:49:47.840 --> 00:49:49.679 And they just it becomes second nature at some point. 00:49:50.159 --> 00:49:50.559 You know what I mean? 00:49:50.719 --> 00:49:57.519 It definitely can be done, but it it is taxing, it's expensive, it's expensive, and it can it can change the job. 00:49:57.599 --> 00:49:59.920 It turns into a job in itself. 00:50:00.320 --> 00:50:01.119 Trying to get to work. 00:50:01.599 --> 00:50:05.679 Um, the reality of reserve life, it is challenging. 00:50:05.920 --> 00:50:06.719 Very challenging, it is true. 00:50:06.880 --> 00:50:07.440 It is tough. 00:50:07.599 --> 00:50:12.559 Uh, there are some airlines where they have been on reserve for 20 plus years. 00:50:13.199 --> 00:50:17.039 Reserve life for every carrier is different. 00:50:17.679 --> 00:50:21.280 If you know somebody ask them about it. 00:50:21.440 --> 00:50:22.719 Yeah, please do your research. 00:50:22.880 --> 00:50:23.119 Yes. 00:50:23.360 --> 00:50:24.159 Make sure you're fit for that. 00:50:24.559 --> 00:50:27.920 We're not gonna be specific on any particular carrier. 00:50:28.159 --> 00:50:33.119 That is where doing your research as much as you can is important. 00:50:33.440 --> 00:50:43.760 There's so many more um, I will say, groups, group chats that exist than when any of us started because they did not exist. 00:50:43.920 --> 00:50:47.519 We kind of just kind of had to figure it out, you know, on our own. 00:50:47.679 --> 00:50:49.760 So please go out, do your research. 00:50:49.920 --> 00:50:51.599 Again, Google is free. 00:50:51.760 --> 00:50:59.039 There are so many Facebook groups that are out there that exist for these kind of particular um conversations. 00:50:59.199 --> 00:51:10.320 So do your research about reserve life, flight attendant life, um, not really flight attendant life, but reserve life, commuting, um, understanding their pay, those kind of things, and understanding your pay. 00:51:10.480 --> 00:51:13.599 Yes, because it's not it's it's totally different from like hourly or salary job. 00:51:14.000 --> 00:51:20.719 And you even after coming into the career, it's still going to be an ever-evolving situation. 00:51:21.039 --> 00:51:21.280 Yeah. 00:51:21.519 --> 00:51:24.400 But un when it comes to pay, understand that. 00:51:24.639 --> 00:51:30.400 Um, one thing I do want to circle back to uh that we did not touch on that's very important. 00:51:30.719 --> 00:51:31.599 Social media. 00:51:33.119 --> 00:51:45.599 Make sure your social media pages are are clean and clear, free from certain derogatory statements and stuff like that. 00:51:46.079 --> 00:51:52.400 One, I shouldn't have to say this because of the day we live in, but companies do look at that. 00:51:53.440 --> 00:51:55.920 They look at that even when you think they're not looking at that. 00:51:56.159 --> 00:52:02.960 Um, to your point about the Facebook groups that are out there and other groups, WhatsApp, chats and stuff like that. 00:52:03.280 --> 00:52:12.559 When you think you might be safe in those groups, sometimes they have agents in those groups monitoring what is being said and done. 00:52:12.960 --> 00:52:28.559 So for those that want to interview, keep your nose clean, keep your nose clean and uh because I will even put it to you like this sometimes, even having your page locked and private helps. 00:52:28.880 --> 00:52:43.920 Helps, but it's not an end-of-minute be all because sometimes they can find ways around that, which I don't know how, but I've been told just be mindful of your activity and how you are carrying yourself on social media. 00:52:44.159 --> 00:52:52.159 Um, to the part about uh coming into this career and and going to training and stuff, talk it over with your family. 00:52:52.320 --> 00:52:55.360 Make sure you have a support system. 00:52:55.599 --> 00:53:01.119 One of the things when I went, I told my parents, I was like, look, y'all want these benefits later. 00:53:01.440 --> 00:53:04.400 I'm gonna need some money while I'm in training. 00:53:04.480 --> 00:53:08.159 And my parents did show up uh and helped me in that regard. 00:53:08.239 --> 00:53:10.000 Shout out to my mother and father. 00:53:10.159 --> 00:53:13.840 Thank you so much, um, for all that you've done. 00:53:14.159 --> 00:53:27.920 But it's important having the support if you're married, getting the support of your spouse, if you're not married but in a relationship, getting the support of your partner, cousins, because again, you need that support because those same people are gonna turn around. 00:53:28.079 --> 00:53:30.159 Y'all got any discounts, y'all got buddy passes? 00:53:30.320 --> 00:53:31.440 Like, can I get a flight? 00:53:31.599 --> 00:53:33.280 They're going to ask you. 00:53:34.079 --> 00:53:36.079 It's up to you how do you answer. 00:53:36.320 --> 00:53:44.239 But and the bring, I'm glad you mentioned the support thing because when you don't have that support at home with a spouse, let me be very clear. 00:53:44.320 --> 00:53:45.760 I witnessed it when I was in training. 00:53:46.079 --> 00:53:55.840 People outside on their lunch breaks, or when we got our five-minute breaks in training, arguing with their spouse because the spouse missed them or need them back home with the kids or mad that they've been gone so long. 00:53:56.159 --> 00:53:58.800 And that's a huge distraction while you're down in training. 00:53:58.880 --> 00:53:59.039 Yes. 00:53:59.199 --> 00:54:11.760 And you're dealing with so much people getting sent home because they're not studying, because they're up going back and forth with their spouses because of them being gone somewhere for five weeks and them not truly understanding what came with the job before they left. 00:54:11.840 --> 00:54:16.480 And now they're like, I don't like this, you need to get home, or your child's sick, or I need you here. 00:54:16.719 --> 00:54:18.400 These bills need to be

paid, and things like that. 00:54:18.480 --> 00:54:32.880 So make sure that y'all sit down and have the conversation of what it's going to look like for the next three months with expenditures, with me being gone, if you have children, daycare, things like that, make sure that those things are talked about because if not, it will blow, it can it can get really bad. 00:54:32.960 --> 00:54:33.119 Yeah. 00:54:33.280 --> 00:54:38.719 And my main thing that I tell my friends that have become flight attendants, save your money. 00:54:38.880 --> 00:54:39.280 Save. 00:54:39.440 --> 00:54:50.639 But when you as soon as you start applying, start saving because what people don't realize is that first month after you get out of training, you're not getting no check because you haven't worked yet. 00:54:51.199 --> 00:54:56.639 So you got to spend a whole month of working before you then you get a check the very next month. 00:54:56.719 --> 00:54:59.760 People also don't know flight attendants get paid for the month prior. 00:55:00.000 --> 00:55:02.079 We don't get paid for the month we just worked. 00:55:02.239 --> 00:55:04.079 We don't get that pay until the very next month. 00:55:04.239 --> 00:55:11.519 So if you start training in February, yeah, you start training in February, you're not gonna see a check until April because you gotta work all of March first. 00:55:11.840 --> 00:55:14.800 So you gotta think about that when all those, like we said earlier, the bills don't stop. 00:55:14.960 --> 00:55:15.280 They don't. 00:55:15.440 --> 00:55:19.920 So try your best to save your coins because you're going to need them. 00:55:20.000 --> 00:55:22.559 Because that first year, it's the struggle bus. 00:55:22.880 --> 00:55:29.760 Yeah, I will also say take it as you want. 00:55:30.159 --> 00:55:41.280 I'm not saying you need to do this, but if you are working somewhere you have tenor tenure where you can take a month off or two, do that. 00:55:41.599 --> 00:55:47.599 Do that because also coming into training, you will either find out if you're going to sink or swim. 00:55:47.679 --> 00:55:47.920 Yeah. 00:55:48.159 --> 00:55:55.119 You will find out because you didn't learn your um PAs in time or announcements buttons. 00:55:55.360 --> 00:55:57.599 Yeah, announcements, you yeah, I said PAs. 00:55:57.840 --> 00:56:07.360 Your announcements in time, you're getting sent home because you didn't learn the airport codes in time enough that you needed to, because they're quizzing you and testing you on those, you're getting sent home. 00:56:07.599 --> 00:56:15.519 Because you decided not to shave one day and you're they done said something to you and you didn't take it serious, you're getting sent home. 00:56:15.679 --> 00:56:27.760 So sometimes taking a month off from your job that you might currently have that you can possibly go back to would be a if things go left, would be a saving grace. 00:56:28.000 --> 00:56:36.960 Because until you are walking to get pinned your

wings, you are still not safe. 00:56:39.599 --> 00:56:42.239 And even when you're walking to get your wings, you're not safe. 00:56:42.320 --> 00:56:44.559 You're not safe until after you receive those wings. 00:56:44.639 --> 00:56:44.800 Yep. 00:56:44.960 --> 00:56:46.239 You ain't saying so you're probation. 00:56:46.400 --> 00:56:46.880 Well, it's weird. 00:56:47.280 --> 00:56:48.480 That's what we're really talking about. 00:56:49.119 --> 00:56:51.519 But anyway, well, yeah, like it's it's important. 00:56:51.599 --> 00:57:00.800 And that's it goes also making sure that you have money aside for the clothes you're gonna need while you're in training because you have to be business casual every day that you're in training. 00:57:00.880 --> 00:57:06.400 Yeah, and if your airline doesn't provide clothes things for you to wear, because some do, you have to pay for that as well. 00:57:06.559 --> 00:57:10.719 So make sure that you have that you're coming to training with the right attire. 00:57:11.119 --> 00:57:19.440 Absolutely, and we'll touch on attire and uh we got because this is a great conversation in another episode. 00:57:19.760 --> 00:57:26.639 Um but just making sure um your appearance is as such, you know. 00:57:26.719 --> 00:57:35.199 If you're not used to certain things um in terms of your appearance or attire, um yeah, we're gonna talk about that. 00:57:35.440 --> 00:57:40.880 So that is going to happen in our next episode where we are going to address the newbies in the room. 00:57:41.280 --> 00:57:43.760 So uh definitely be on the lookout. 00:57:44.000 --> 00:57:55.199 We want to uh appreciate each and every one of you for um sitting on the jump seat with us, talking, um, engaging, coming back to engage. 00:57:55.440 --> 00:58:06.639 Don't forget to follow us on Jumpseat Chronicles Podcast on just about every social media platform there is Facebook, Instagram, TikTok, because they were adamant about getting us on TikTok. 00:58:06.880 --> 00:58:07.360 Yes, thank you. 00:58:07.519 --> 00:58:10.639 Thank y'all for all the support on TikTok because y'all have been blowing us up on TikTok. 00:58:10.880 --> 00:58:11.360 Yes. 00:58:11.599 --> 00:58:18.480 Um, YouTube, um, we're on Apple Music, we are on, I believe, Amazon. 00:58:18.559 --> 00:58:20.559 Uh, we're definitely on iHeart. 00:58:21.199 --> 00:58:24.400 Our official Buzz Sprout page is there. 00:58:24.719 --> 00:58:26.159 Make sure you reach out to us. 00:58:26.400 --> 00:58:30.320 When you see us out, we love the support that you all are giving. 00:58:30.480 --> 00:58:31.119 The love has been real. 00:58:31.360 --> 00:58:31.760 It's been real. 00:58:33.360 --> 00:58:37.519 I'm working at my airline, and so many people are like, oh my God, I didn't even know you worked here. 00:58:37.760 --> 00:58:40.800 Like, I just listened to you, I just saw your video. 00:58:40.960 --> 00:58:41.599 We love that. 00:58:41.760 --> 00:58:43.679 We it is very inspiring. 00:58:43.840 --> 00:58:48.400 It gives us encouragement to keep doing it and keep uh going on. 00:58:48.639 --> 00:59:02.159 Um, so y'all know I am Josh JJ, but you can find me specifically on I am JJ Boyd on Instagram, on uh Facebook, it's JJ Boyd. 00:59:02.480 --> 00:59:08.719 Uh and yeah, that's how you can locate me on social media. 00:59:09.039 --> 00:59:14.719 Uh, if you want to find me on Insta, it's Miss M Miss Mitchit. 00:59:15.119 --> 00:59:21.840 And if you want to find me on the clock app, uh it's me she marie. 00:59:22.400 --> 00:59:24.000 That's where you can find me. 00:59:24.239 --> 00:59:26.159 And uh Darren, where are you? 00:59:26.400 --> 00:59:29.280 Um, if you can find me on Instagram, that's the only one I'm giving y'all. 00:59:29.920 --> 00:59:30.639 Because maybe. 00:59:31.119 --> 00:59:31.360 Yeah. 00:59:31.519 --> 00:59:39.280 Um, if you find me on Instagram, it's Foy Boy Forever, F-O-Y-B-O-Y, the number four, E-V-E-R, Foy Boy Forever. 00:59:39.360 --> 00:59:40.000 So hit us up. 00:59:40.159 --> 00:59:43.599 Show us some love, inbox us with questions, but don't get too crazy. 00:59:44.000 --> 00:59:44.400 Yeah. 00:59:44.559 --> 00:59:46.400 Um, but yeah, reach out to us. 00:59:46.559 --> 00:59:49.360 Let us know how y'all liking the page and liking the podcast. 00:59:49.519 --> 00:59:51.679 And we appreciate all the love and support. 00:59:51.920 --> 01:00:03.199 As a reminder, the opinions shared on this podcast are our own and do not reflect those of our employer and any affiliate organization. 01:00:04.400 --> 01:00:07.280 It's not about the destination, it's about the perspective. 01:00:07.440 --> 01:00:10.880 We land in places only seen on television or read about in books. 01:00:11.039 --> 01:00:15.119 We recognize how big and small the world truly is at 35,000 feet. 01:00:15.360 --> 01:00:17.199 Thanks for riding the jumpsy with us. 01:00:17.280 --> 01:00:19.360 Until next time, we'll see y'all on the next fly. 01:00:19.599 --> 01:00:20.639 See y'all later.