The Radical How (with Anna Hirschfeld and Alex MacEachern)
Canada has fallen from 3rd in the 2010 UN e-gov rankings to 47 in 2024. We’re stuck when it comes to modernizing government for the digital era. But our guests this week, recorded on location at this year’s FWD50 conference in Ottawa, have a new playbook that they say can help get governments in Ca…
What is a Chief Digital Information Officer? S3E06
In our sixth episode, we hear from Andy Callow, Chief Digital and Transformation Officer at Nottingham University Hospitals Trust. Andy takes us through the difference between a CIO and CDIO, what it means to be a Board-level digital professional, and why being an expert in every aspect of technol…
From disaster to completion: What can government learn from the Universal Credit story?
Almost 15 years on from the coalition government’s white paper Universal Credit: Welfare that Works, the Department for Work and Pensions (DWP) has finally concluded that its overhaul of the benefits systems is nearly complete. A few thousand people are yet to be transferred from tax credits, incom…
From disaster to completion: What can government learn from the Universal Credit story?
Almost 15 years on from the coalition government’s white paper Universal Credit: Welfare that Works, the Department for Work and Pensions (DWP) has finally concluded that its overhaul of the benefits systems is nearly complete. A few thousand people are yet to be transferred from tax credits, incom…
From hot mess to delivered: Universal Credit and delivering system wide reform (Part 1)
In the shadow of worries about the NDIS, do we even believe that big system reform in Australia is do-able any more? Is the juice worth the squeeze?
In this first of a two part series, we explore the example of Universal Credit, a 15 year long reform agenda in the UK to combine 6 benefits into one,…
Tom Loosemore: behind the scenes of the Universal Credit Reset
Tom Loosemore of Public Digital was instrumental in the capital R Reset of Universal Credit.
In this interview, he tells Caroline there were no beanbags, but a lot of multi-D.
This interview adds nuance and richness to the picture sketched in our previous Universal Credit episodes. Some of the key …
S13 Ep77: Leading the shift from analogue to digital - the art of the possible for NHS leaders
In episode four of The Digital Shift, our host Chris is joined by Tom Loosemore, one of the founders of Public Digital. Tom started and scaled the UK’s Government Digital Service, led the creation of GOV.UK and wrote the first Government digital strategy.
Tom reflects on the tactics (or ‘levers’, …
Episode 3: How To Thrive In The Age of AI
p.d-cast Episode 3: How To Thrive In The Age of AI
In this episode of PD Cast, we explore how senior leaders can get real results from AI investment, instead of treating it as a quick fix.
Host Tom Loosemore is joined by Adam Maddison, author of The Intelligence Era, and Nora Bereczkei, a produc…
The moment of maximum ignorance: evaluation in public policy part 2
Three-quarters of government evaluations are commissioned to improve implementation. Two-thirds are commissioned for accountability.
They're not the same thing, and building a system that serves both turns out to be harder than it looks.
This episode is about the structural tension between backward…
🗑️🤖 “You govern in prose”: AI slop and the end of friction 🤖🗑️
Like every conference in the land, we’re talking about AI.
But this episode isn’t about public servants using it. It’s about citizens using it at you. We start from Sam Freedman’s Drowning in slop, Tom Loosemore’s reply The end to governing in prose, and the Fair Work Commission’s new rules on AI i…
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