Laura Yarrow on Trusted Agitators
Laura Yarrow is Head of Design for HM Land Registry in the UK. She’s also a public speaker and educator. In this conversation, we talk about how designers can increase their effectiveness in organizations by becoming trusted agitators.
Show notes
Laura Yarrow
@laura_yarrow on Twitter
The people, p…
Nodes of Design#76: ResearchOps by Brigette Metzler
Brigette Metzler is the ResearchOps Lead at the Australian government Department of Agriculture, Water, and Environment. From 2017-2020, Brigette led the user research library at Services Australia. Alongside chairing several government communities of practice, she is also the co-chair of the Resea…
Cyd Harrell on Design for the Long-term
My guest today is Cyd Harrell. Cyd is a product, service design, and user research leader focused on the civic and government space. In this conversation, we discuss the differences between designing for civic and commercial projects and what it takes to design respectful systems that stand the tes…
Pace Layering
EP 09
With the constant changing Marketing Technology (aka martech) landscape, there are more options than ever available to businesses of all sizes for lead generation and engagement strategies. But with all these wonderful technologies available, there are strategies for selecting the right plat…
Building A Legacy
A Double-Digit Episode Spectacular!
For Episode 10 (or should that be Episode X?), we invited a very special guest: Lilac Schoenbeck (https://www.linkedin.com/in/lilac/).
We discussed remote events briefly, riffing off Dominic's recent blog post: https://findthethread.postach.io/post/remote-event…
EP 21: Redefining Enterprise Architecture in Support of Business Enablement w/ Karthik Ranganathan
During this era defined by business transformation, companies must continually reinvent themselves in order to keep up with market trends. To support this transformation, enterprise architecture needs to transition beyond being purely technology-centric to being a business enabler.
In this episo…
16. Why It’s Time to Get Serious About the Customer Experience w/ Nitin Badjatia
What’s your “customer experience” experience? Maybe you think of a fantastic interaction you had with a company. One where they went above and beyond. But more than likely, you think of a time when you were drug over the coals. Given the runaround. A company swung for the fences, and missed horrib…
Data Chefs Can Come From Anywhere, w/ Gartner's Lori Rodriguez
Lori Rodriguez has a unique perspective on business, she's been collecting data about and for C-suite technology leaders as Vice President-Executive Programs at Gartner. In this episode, she shares her knowledge about technology and business as an expert in both fields. Lori is an advocate for wome…
Jonny Wooldridge on Enterprises vs Startups – The Goat Farm – S1E3
In this episode Ross and I talk to Jonny Wooldridge, formerly of Marks & Spencer and currently at The Cambridge Satchel Company. We ask Jonny his thoughts on what DevOps is like in an Enterprise vs a Startup, how to jumpstart adoption, how to handle “legacy systems”, and get his thoughts on concept…
009 - It's Just A Model - Performative
It's Just a Model is a biweekly conversation with Ron and Peet on the interstitium between innovation, tech, design, and our human behaviour.
Your hosts are Ron Kersic, and Peet Sneekes.
In this podcast we’ll be talking about the good, the bad and the interesting, all wrapped into an informal, unsc…
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