# Alkami Technology

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Turning Insights into a Competitive Advantage

Every financial institution today is sitting on a goldmine of customer data, yet most struggle to turn those insights into a real competitive advantage. The challenge isn't collecting data—it's knowing what to do with it. Rachel O'Neill from Alkami joins me on the Banking Transformed podcast to ta…

How Community Banks Can Win the Business Banking Battle

Today, we're diving deep into the world of business banking on the Banking Transformed Podcast. As the landscape of commercial banking continues to evolve, it's crucial for financial institutions to stay ahead of the curve and adapt to the changing needs and expectations of their business clients. …

Customer Success Principles to Improve Your Customer Effort Score (CES)

In today's competitive landscape, financial institutions must adopt a customer-centric culture focused on loyalty and lifetime value to thrive. My guest on the Banking Transformed podcastis Wayne McCulloch, Chief Customer Officer at Alkami Technology. Wayne lays out a proven framework for organizat…

Alkami Unveils Game-Changing Digital Maturity Assessment Tool for Financial Institutions

In an era where digital transformation is reshaping the financial services landscape, Alkami Technology, Inc. has taken a bold step forward with the launch of their Digital Sales & Service Maturity Model Assessment. This groundbreaking tool empowers banks and credit unions to evaluate their digital…

Using Data and Digital Technology to Drive Next Generation Customer Experiences

Digital banking transformation involves integrating digital technology with data and analytics to enhance customer experiences, drive growth and make an organization more future-ready. Building improved customer experiences and greater engagement involves more than just the customer service area an…

Using Data to Deliver a Next-Generation TechFin Platform

More than ever, financial institutions are expected to know what account holders need even before they do. Using relationship history, transaction data, and even insights from outside the bank, customers want you to know them, understand them and reward them. Combining historical account ownership …

#034- Anand Singh, CISO at Alkami Technology

Today I had a talk with Anand Singh, the CISO and SVP of Alkami Technology. Anand has more than 10 years of experience in cyberspace, working in the banking industry. Anand comes from an R&D background and is able to combine cyberspace as well as the development world. In today's call we've discu…

Financial Institutions Can No Longer Ignore Cryptocurrencies

According to a report by J.P. Morgan, close to 300 banks are planning to roll out Bitcoin trading on mobile apps in the first half of 2022. Another study finds that 44% of regional and global banks will offer crypto support by the end of the year. More than ever, the share of a consumer’s wallet i…

Productizing Rev Ops - Ethan Lippman, Alkami Technology (#24)

What does it mean to “productize” Revenue Operations, and how can RevOps become a scalable business function? In this episode, Ethan Lippman explores how organizations can build repeatable RevOps processes, align sales, marketing, product, and operations, and turn operational strategy into measurab…