TRANSCRIPTIE 🔗
WEBVTT
00:00:00.160 --> 00:00:03.919
Here's a question most planners never let themselves finish thinking.
00:00:04.160 --> 00:00:08.320
What happens to your couple's wedding day if something happens to you?
00:00:08.480 --> 00:00:11.439
Not a vendor, not the weather, you.
00:00:12.000 --> 00:00:18.399
So today we're gonna pull the thread all the way to the end, and it just might change how you plan everything.
00:00:18.480 --> 00:00:25.297
So let's hop in Certified wedding platter, society.
00:00:29.457 --> 00:00:30.480
This is the way.
00:00:33.600 --> 00:00:41.759
Welcome to the Wedding Planner Society Podcast, brought to you by the CWP Society, the world's Premier Planner Certification and Membership Program.
00:00:41.920 --> 00:00:46.240
Now let's jump right in with our host, founder and CEO Lori Hartwell.
00:00:46.640 --> 00:00:48.079
Welcome on in, everyone.
00:00:48.240 --> 00:00:52.399
The woman across the table from me today is Brianne Ackerlin.
00:00:52.640 --> 00:01:01.840
She is the heart behind stress-free weddings, and she's been making wedding magic across eastern Iowa and Western Illinois for more than 15 years.
00:01:02.000 --> 00:01:09.439
Now she's a CWP Society master certified wedding planner, and she's also one of our certified industry educators.
00:01:09.599 --> 00:01:14.400
Not to mention certified wedding design consultant, certified style tube coordinator.
00:01:14.560 --> 00:01:20.799
And if that weren't enough, she's also been named wedding planner of the year by the CWP Society.
00:01:21.040 --> 00:01:23.680
And she's one of our industry advancement directors.
00:01:23.760 --> 00:01:28.480
So, Brianne, gosh, it's so good to have you back at our table here at our little coffee shop.
00:01:28.560 --> 00:01:29.040
How are you?
00:01:29.280 --> 00:01:30.159
Good morning, Lori.
00:01:30.400 --> 00:01:33.760
I am fantastic, excited for this fall weather here in the Midwest.
00:01:34.000 --> 00:01:37.280
Yes, it is turning into be such nice weather.
00:01:37.439 --> 00:01:38.239
I'm ready for it.
00:01:38.319 --> 00:01:39.519
I'm so here for it.
00:01:39.760 --> 00:01:49.359
Now, this little podcast of ours, as everybody probably knows by now, is in a little virtual coffee shop, which means first things first, we've got to get something in our cups.
00:01:49.519 --> 00:01:52.480
So, what, my sweet friend, are you gonna be drinking today?
00:01:52.799 --> 00:01:57.599
So I ran to Starbucks this morning and got my caramel macchiato with whipped.
00:01:57.680 --> 00:02:01.120
Um, it is in my favorite, one of my favorite months, Hamilton.
00:02:01.280 --> 00:02:04.640
My daughter and I, my older daughter that's autistic, loves Hamilton.
00:02:04.719 --> 00:02:07.439
And so we've seen it in Des Moines and in Chicago.
00:02:07.760 --> 00:02:13.280
So it's one of those mom and daughter dates that we've done twice now.
00:02:13.680 --> 00:02:15.280
I love that.
00:02:15.759 --> 00:02:16.479
I love that.
00:02:16.560 --> 00:02:17.439
I love that, I love that.
00:02:17.520 --> 00:02:21.759
And I was eyeing your cup earlier and was thinking to myself, okay, I love that.
00:02:21.919 --> 00:02:24.479
My daughter would love that caramel thing.
00:02:25.599 --> 00:02:34.159
No, and I have to also tell you that my absolute favorite thing to order at Starbucks is a hot caramel macchiato as well.
00:02:34.240 --> 00:02:36.319
So let me just say we're gonna make that too.
00:02:36.479 --> 00:02:36.800
Okay.
00:02:37.039 --> 00:02:41.840
So what we'll do is we'll go ahead and carry those over to a nice little cozy corner in the back.
00:02:42.000 --> 00:02:45.919
You know, the one with like the really big armchairs and the big pillows.
00:02:46.000 --> 00:02:46.879
That's the one.
00:02:47.120 --> 00:02:47.439
Okay.
00:02:47.759 --> 00:02:56.560
So before we get into the real meat of today, I want to do the thing that I do with every single one of our guests who lands in this corner with me.
00:02:56.719 --> 00:03:00.800
I like to kind of hand the mic over to you guys for a second.
00:03:01.120 --> 00:03:07.280
So you get to put me on the spot and you get to ask me anything that you want, and you have something on your mind today.
00:03:07.439 --> 00:03:09.280
So, what question do you have for me?
00:03:09.520 --> 00:03:14.800
Oh, I got a good one because I know that we're both dog lovers and our dogs are our babies.
00:03:14.960 --> 00:03:19.840
Like my children know, it's a dad, then the dogs, then them in that order.
00:03:20.080 --> 00:03:20.719
Oh my god.
00:03:21.039 --> 00:03:22.159
I love boxers.
00:03:22.240 --> 00:03:23.840
They're a larger breed dog.
00:03:24.080 --> 00:03:25.759
What would be your favorite breed?
00:03:26.000 --> 00:03:33.280
I know that you have a tiny dog, but is that your favorite breed of dog, or what where does Bella rank in your house, I guess, too?
00:03:33.520 --> 00:03:33.840
Okay.
00:03:34.240 --> 00:03:37.840
You know that I actually love this question a lot.
00:03:38.000 --> 00:03:46.000
Okay, so I'm gonna I'm gonna tell you my favorite breed is, you know, whatever my the breed my dog happens to be at the time.
00:03:46.240 --> 00:03:46.560
Okay.
00:03:47.599 --> 00:03:55.120
Because, you know, listen, it's hard for me to be completely objective, you know, when I've got the cutest little baby Chihuahua.
00:03:55.439 --> 00:04:01.360
Uh, she's like four pounds, she's just the cutest little she's a she's considered a blue Chihuahua.
00:04:01.599 --> 00:04:05.680
So she's kind of the entire center of our world right now.
00:04:05.759 --> 00:04:08.639
But chihuahuas do have a little bit of a reputation, right?
00:04:08.719 --> 00:04:11.520
Like they're a little feisty.
00:04:11.759 --> 00:04:15.520
Some people think, oh my gosh, though those little things will like take your ankle off.
00:04:15.759 --> 00:04:19.920
Uh but mine, mine uh just did not get that memo.
00:04:20.480 --> 00:04:21.439
Oh my gosh.
00:04:21.680 --> 00:04:26.319
Load full transcript
She she's like the uh like a pure little snuggle bug, is what she is.
00:04:26.480 --> 00:04:28.399
And she wouldn't bite a soul, Brie.
00:04:28.560 --> 00:04:29.360
She just wouldn't do it.
00:04:29.439 --> 00:04:42.079
I mean, I'm genuinely convinced that if we had an intruder breaking to our house, she would just lick them um and love them and snuggle up to them and maybe, you know, I don't know, offer them a warm blanket.
00:04:42.240 --> 00:04:46.560
I mean, honestly, she's just but that's why she's my whole heart.
00:04:46.639 --> 00:04:54.879
But if we're talking breeds here in general and what my favorite one is, I'm a total sucker for golden retrievers.
00:04:54.959 --> 00:05:08.720
And I know that's gonna surprise you because you kind of, you know, you think uh I'm all about the small dogs, but if I had to have one outside of Bella, I think a golden retriever or another one just popped in my head, those King Charles Spaniels.
00:05:09.120 --> 00:05:10.160
Those are cute.
00:05:10.319 --> 00:05:13.040
Oh, they're so adorable, they're little faces.
00:05:13.199 --> 00:05:15.279
They I just want to just rub them.
00:05:15.600 --> 00:05:17.759
Um, those just kind of undo me.
00:05:17.920 --> 00:05:20.959
So I think about Frenchies too.
00:05:21.040 --> 00:05:24.480
Like, if it's that or an English bulldog, I just call it a pork chop.
00:05:24.560 --> 00:05:36.319
Like, if you've got this squish face, which boxers do, yes, it's like I just want to go like they're so cute, those little Frenchies are.
00:05:36.480 --> 00:05:42.720
Oh, but they're like, yeah, no, my husband had boxers when we got married 24 years ago.
00:05:42.879 --> 00:05:59.199
Yeah, and since then we've just cycled through pairs because they do better at in a pair, and so it's oh we just had a small gap when our kids were little that we didn't have dogs, but it's been a uh that was the breed my husband had, and so I've just fallen on both them.
00:05:59.279 --> 00:06:06.399
So I don't again, other than maybe a Frenchie, but that's a small dog, and I I like I like the 70 pounders, yeah.
00:06:06.560 --> 00:06:09.360
You're listening, I I can understand.
00:06:09.519 --> 00:06:16.399
I I love the the fact that she can just jump up on my chair and we can snuggle together, but I don't think I can do this.
00:06:16.720 --> 00:06:18.319
Your 70 pounder does that.
00:06:18.560 --> 00:06:19.279
Oh my gosh.
00:06:19.680 --> 00:06:22.240
Oh, I'm on the couch, there's no personal space.
00:06:24.160 --> 00:06:29.279
That the dog will literally back up and then put the upper half of his body on top of mine.
00:06:29.519 --> 00:06:31.279
Uh like a weighted blanket.
00:06:31.680 --> 00:06:34.879
Oh, see, that might be too much intrusion for me.
00:06:35.040 --> 00:06:39.120
I yeah, if you like personal space, this is not the breed for you.
00:06:40.000 --> 00:06:45.519
So, for all of you listening, that is something that you can take away from this podcast, okay?
00:06:45.839 --> 00:06:49.680
It is about wedding planning, but we also have all kinds of inside tips on dogs.
00:06:51.759 --> 00:06:59.519
All right, well, listen, I literally could talk to you probably for a full hour on dogs, but I I doubt that's why people came to talk to us.
00:06:59.680 --> 00:07:01.680
So I'll kind of get right into it.
00:07:01.920 --> 00:07:04.240
Here's kind of where I want to start with everything.
00:07:04.399 --> 00:07:16.079
If we zoom way out, because when people hear wedding planner and they picture that the pretty stuff, the linens and they picture florals and that really awesome Pinterest board, and all comes to life.
00:07:16.319 --> 00:07:18.240
And that's that's in there for sure.
00:07:18.399 --> 00:07:20.160
I mean, it's real, it's part of what we do.
00:07:20.480 --> 00:07:30.160
But the way that I think about our role as planners and coordinators is we're kind of like little architects of emotion and steady anchors all at the same time.
00:07:30.399 --> 00:07:35.439
Now, a couple doesn't just want someone to execute their vision, right?
00:07:35.519 --> 00:07:44.160
They're actually looking for a trusted advisor and a creative visionary in many cases, but also be that calm presence in their world.
00:07:44.319 --> 00:07:48.959
And but we have to be all of those things all rolled up into one person.
00:07:49.040 --> 00:07:55.279
And that's something that's not easy for every single person in our role to actually do.
00:07:55.680 --> 00:08:00.800
You know, when something goes sideways, there is that piece of things, right?
00:08:00.879 --> 00:08:03.600
And that's the crisis part of things that's real.
00:08:03.839 --> 00:08:10.480
Honestly, I hate to say it, but it feels like a constant part of our job, but it's not the whole job.
00:08:10.639 --> 00:08:13.279
And I never want to like make it sound like it is.
00:08:13.600 --> 00:08:17.759
But right there is kind of the thing that most people never really see.
00:08:17.839 --> 00:08:31.519
And the reason why I think a really amazing planner can handle these curveballs so smoothly and all the kind of unglamorous prep work that nobody really stands back and goes, Oh, good job, well done.
00:08:31.759 --> 00:08:32.159
Right.
00:08:32.399 --> 00:08:40.240
So when that prep is thorough, the wedding day, you know, is this really beautiful proactive orchestration.
00:08:40.320 --> 00:08:46.960
So when prep is thin, the same day kind of turns into a reactive crisis management situation.
00:08:47.039 --> 00:08:54.480
And then the couple, I have to tell you, I think they can feel every single bit of it and they can feel the difference between the two planners, even if they can't name it.
00:08:54.559 --> 00:08:55.519
Do you agree with that?
00:08:55.759 --> 00:08:56.799
Oh, a hundred percent.
00:08:56.960 --> 00:09:01.039
I'm sure when I first started, I've had days like that where I was more reactive.
00:09:01.200 --> 00:09:05.360
Like I felt like I was an octopus on roller skates,
like you say all the time.
00:09:05.440 --> 00:09:11.200
But then there's now when things pop up, last year I had a wedding arch snap.
00:09:11.679 --> 00:09:13.440
No it was a wooden one.
00:09:13.600 --> 00:09:17.279
The bottom didn't move, the top did, and it snapped at the miter joints.
00:09:17.360 --> 00:09:28.799
And I was literally 20 minutes before the ceremony because we didn't even move it outside till we had to, because it was windy, snapped in half, had to undo, re-affix onto the new one.
00:09:28.879 --> 00:09:34.000
It was me, the DJ, the people at the venue, my helper, toolbox was out.
00:09:34.240 --> 00:09:35.759
The bride never even knew.
00:09:35.919 --> 00:09:43.120
She had no idea that she had an entirely different ceremony structure and that her floral arrangement was literally on the ground.
00:09:43.440 --> 00:09:44.240
Oh my goodness.
00:09:44.559 --> 00:09:46.080
20 minutes before her ceremony.
00:09:46.159 --> 00:09:53.440
And the funny thing is that she had a live painter, and so I was like, please make sure that you update your painting.
00:09:53.519 --> 00:10:01.360
I don't know where you're at in the stage of it, but our ceremony structure is now different than what you started with.
00:10:01.679 --> 00:10:08.399
So I don't know how she fudged it, but that was again one more detail that I needed to make sure.
00:10:09.039 --> 00:10:11.600
See, and then my bride never even mentioned it.
00:10:11.679 --> 00:10:18.159
She's okay, you know, because the one was a hexagon or whatever, you know, it was an octagon, and this one was just your standard whatever.
00:10:18.399 --> 00:10:26.320
So it so again, yes, things like, but if I would have been running around like a crazy person, you wouldn't have even been able to do that.
00:10:27.120 --> 00:10:29.679
Like it was just a matter of, oh, this is a problem.
00:10:29.840 --> 00:10:38.240
We're fixing this, all hands on deck, get the right people, talk, you know, and then get it fixed because we literally are starting our ceremony on time.
00:10:38.320 --> 00:10:42.559
It doesn't matter that this arrangement just splintered like toothpicks on the ground.
00:10:42.799 --> 00:10:45.679
We are fixing this and we are starting on time.
00:10:46.000 --> 00:10:46.559
Wow.
00:10:46.799 --> 00:10:47.840
Wow, wow, wow.
00:10:48.000 --> 00:11:16.240
You know, that's a perfect example of kind of how we have to be ready for a crisis, but we're always mentally prepared for those types of situations, which kind of brings me to the part, honestly, that kind of gives me chills a little bit, which is when a couple signs with a wedding planner or coordinator, they're handing over their vision, they're handing over their families, they're handing over, you know, their one shot at this one day that I've always said there's no do-overs, right?
00:11:16.639 --> 00:11:23.519
They're trusting us with whatever happens behind the curtain, and they're trusting us to protect that.
00:11:23.679 --> 00:11:26.399
That's a sacred kind of trust, in my opinion.
00:11:26.639 --> 00:11:32.720
Brie, don't you feel like it kind of changes how we go about solving the problems in those moments?
00:11:32.960 --> 00:11:39.440
It does because based off of the education that I have, the experience that I have, those things are so hand in hand.
00:11:39.600 --> 00:11:45.200
You know, again, if I've done my job well, I have prepped myself for every scenario.
00:11:45.279 --> 00:11:48.159
I know every vendor, I know what is expected of me.
00:11:48.320 --> 00:11:53.200
Now I can be more reactive because I don't have to question the other things.
00:11:53.440 --> 00:12:09.519
I've done my job so well that I can walk away from that or have my assistant, who's also a certified wedding planner, diverted to go handle this while I have to handle what's been brought in front of me, whether it is a family member or a vendor or whatever the scenario is.
00:12:09.679 --> 00:12:16.639
But that just comes with utilizing the tools that I've learned through training because you can't prepare for things.
00:12:16.799 --> 00:12:19.279
You don't know what's gonna go wrong on a wedding day.
00:12:19.360 --> 00:12:21.840
You just try to be as prepared as you can.
00:12:22.080 --> 00:12:25.120
So that way when the things pop up, you know how to navigate it.
00:12:25.200 --> 00:12:29.679
It's no longer it's not a problem, it's not an obstacle, it's something that we need to work around.
00:12:29.840 --> 00:12:30.320
That's it.
00:12:30.480 --> 00:12:34.639
We have the confidence in the fact that we know that we can solve whatever problem.
00:12:34.720 --> 00:12:34.799
Yeah.
00:12:34.960 --> 00:12:47.679
So, I mean, that was exactly it, you know, because a planner who's just fixing the thing, like the cake topper broke, or you know, you've got to patch something up, or or in your case, a huge arch just snapping.
00:12:47.759 --> 00:12:55.600
Yeah, you know, that that's a totally different animal from a planner who's just winging it and not knowing exactly what to do.
00:12:55.759 --> 00:12:59.679
We have to protect the couple's heart while we're fixing certain things.
00:12:59.759 --> 00:13:04.399
So when something breaks, my first question is never how do I fix this?
00:13:04.480 --> 00:13:08.080
It's what did this moment mean to them and how do I protect it?
00:13:08.240 --> 00:13:15.039
And so the flowers from like a centerpiece become maybe a new cake topper if the cake topper broke.
00:13:15.120 --> 00:13:17.759
Like we just kind of go into go, go, go mode.
00:13:17.840 --> 00:13:20.720
And I feel like whatever we do, it has to kind of honor their story.
00:13:20.879 --> 00:13:21.120
Yeah.
00:13:21.200 --> 00:13:23.279
You know, that whatever their original vision was.
00:13:23.440 --> 00:13:30.480
So yeah, we stay the keeper of their vision, even you know, in the 10 seconds where they can't see it themselves.
00:13:30.639 --> 00:13:33.279
But honestly, that's kind of the
work, that's the job.
00:13:33.440 --> 00:13:37.120
Something goes sideways at, you know, nearly every single wedding.
00:13:37.200 --> 00:13:42.240
So we have to make sure that we have the confidence and we know that we can pull off whatever it is that we have to pull off.
00:13:42.399 --> 00:13:49.759
The couple just never sees it and never feels it because someone in the room is dedicated to making it all go well.
00:13:49.919 --> 00:13:54.559
So here's the part that I feel like nobody ever plans for, at least for themselves.
00:13:54.720 --> 00:14:00.720
You know, you and I, Brie, we're in an industry where there are events outside, right?
00:14:00.799 --> 00:14:02.480
So we we plan for rain.
00:14:02.639 --> 00:14:03.679
That's what we kind of do.
00:14:03.840 --> 00:14:13.120
We plan for maybe the vendor who flakes out or address emergency or the drunk uncle who finds you know the open bar really early.
00:14:13.279 --> 00:14:25.120
But you know, we so rarely kind of stop and ask the scariest question, which would be something that you had to face full on, which is what happens to this couple's day if something happens to me?
00:14:25.279 --> 00:14:39.360
And Brianne, like you're the person that I think of the second that that question comes up because you've lived this in about the most extreme way that I can picture someone living this.
00:14:39.519 --> 00:14:45.039
And I would love for you to kind of take us there, just as much or as little as you want to share, obviously.
00:14:45.279 --> 00:14:55.200
But can you help our listeners kind of understand that the crazy can happen, the unexpected can happen, but not to in the way that they think, but to us?
00:14:55.600 --> 00:14:56.320
Absolutely.
00:14:56.480 --> 00:14:59.679
So five years ago, I had a sudden cardiac arrest.
00:14:59.840 --> 00:15:02.720
It was a day following a full event day.
00:15:02.799 --> 00:15:04.639
So it was like a full wedding planning client.
00:15:04.799 --> 00:15:08.080
I was there from whatever in the morning until after midnight.
00:15:08.240 --> 00:15:12.320
Um, and the next day I was like, hey, kiddo, you want to go hang out at the pool?
00:15:12.399 --> 00:15:17.519
We went to the city pool, and I just went, I had a sudden cardiac arrest.
00:15:17.600 --> 00:15:26.000
So that means that your heart stops beating viably, it's just fluttering, it's not circulating blood through your body, you're not getting oxygen to your brain.
00:15:26.240 --> 00:15:30.399
I wasn't in the pool, I was just sitting there and I slumped over.
00:15:30.799 --> 00:15:36.960
So, not to go into too much detail on the that all part of it, but it was in June.
00:15:37.360 --> 00:15:40.559
We all know what our schedules are like in the middle of summer.
00:15:40.799 --> 00:15:44.480
Except you're in Florida, you're trying to stay away from the heat, but you're in the middle of us.
00:15:44.639 --> 00:15:45.679
This is our busy season.
00:15:45.840 --> 00:15:46.240
Yeah.
00:15:46.480
--> 00:15:49.440
So it was catastrophic to a certain degree.
00:15:49.679 --> 00:15:52.639
On how am I gonna keep my business operational?
00:15:53.039 --> 00:15:55.039
What's gonna happen to my clients?
00:15:55.279 --> 00:15:57.440
My husband said my phone was blowing up.
00:15:57.519 --> 00:16:05.840
Like I'm, you know, intubated in a hospital for two days, had no idea what was going on, and I was supposed to have a site visit with a client.
00:16:06.159 --> 00:16:10.159
And you know, my sister-in-law posted a message on like my Instagram page.
00:16:10.320 --> 00:16:12.720
Bury's not available, please text this number.
00:16:12.879 --> 00:16:14.639
Like, they didn't know what to do, right?
00:16:14.879 --> 00:16:24.559
But thankfully, my husband knew another CWP member that I had trained, and she had started her own business, and he knew her name, and so he reached out to her.
00:16:24.720 --> 00:16:27.600
Yeah, so that baton got passed.
00:16:27.840 --> 00:16:35.360
So, with me not physically being able to talk, I ended up with like a vocalized or a paralyzed vocal cord, like I couldn't talk very well, you know.
00:16:35.679 --> 00:16:40.320
You couldn't walk, you could not you were in a hospital for hospital.
00:16:40.639 --> 00:16:57.759
It was for like a week, and you know, these things were coming up, and so again, thanks to the CWP family, my events that I had still on my schedule, they were able to take my binders and my notes and all of my things and my timelines.
00:16:57.840 --> 00:17:06.960
They had got access to Timeline Genius, so they were able to connect with my clients, tell them that what had happened, and they just took over my events for me.
00:17:07.119 --> 00:17:12.000
Yeah, so I wasn't prepared to die that day at the pool.
00:17:12.480 --> 00:17:17.680
But again, I've been at this now for over 15 years, so my business didn't stop either.
00:17:17.839 --> 00:17:28.559
It got shuffled around, took a had to take a different little bit of a different path, put in different protocols and procedures, but nobody could have prepared me for that kind of situation.
00:17:28.720 --> 00:17:32.400
And so that's why this conversation is always such a good one.
00:17:32.559 --> 00:17:38.960
Because in our industry, yeah, we fight through a cold, we fight through a broken leg, or you know, miss a funeral here or there.
00:17:39.200 --> 00:17:44.480
But if you go, what happens to your business is not something most of us have talked about.
00:17:44.799 --> 00:17:47.519
I mean, like you said, you didn't plan to die that day, right?
00:17:47.680 --> 00:17:59.519
And this is kind of what I want every single planner and coordinator to really, really hear because it would be so easy to just file a story like that, kind of under wow, wild thing that happened.
00:17:59.599 --> 00:18:00.480
But it's not, right?
00:18:00.559 --> 00:18:07.680
It's the clearest proof that I know of as to why we need to plan the way that we do.
00:18:07.920 --> 00:18:20.079
Okay, so the only reason those couples' you know, days were able to continue on is that the planning was built to be handed off in case of an emergency.
00:18:20.160 --> 00:18:25.839
And in our world, honestly, reliability is one of the most important things.
00:18:26.000 --> 00:18:34.400
It's it's about being organized, but being reliable and being organized, all that does is it protects our couples, it protects our vendors.
00:18:34.559 --> 00:18:46.960
And the timeline isn't just living in your head, is this document that's shared with every single vendor and the contract and the contact lists and all of the couples' details.
00:18:47.119 --> 00:18:56.799
I mean, they live somewhere that needs to be where your team can actually reach them and it's not locked inside of just your phone or just your mind.
00:18:56.880 --> 00:19:00.559
And that's what makes everybody so coverable, right?
00:19:00.640 --> 00:19:11.039
So even the simplest wedding runs way better with having all of these ducks in a row and having more professional minds that can get into these documents.
00:19:11.279 --> 00:19:15.200
And this is the extreme proof of that is.
00:19:15.359 --> 00:19:23.359
And then there's the piece that I wish more planners and coordinators kind of set up long before they ever really need it, those reliability partnerships.
00:19:23.440 --> 00:19:34.079
And it's it's a formal, agreed ahead of time type of arrangement with other certified planners that you'll step in for each other just in case there is an emergency like this.
00:19:34.160 --> 00:19:39.839
And you had that with that other CWP that you had trained, and that was brilliant, right?
00:19:40.000 --> 00:19:53.519
Like not just a warm body in the room, okay, but a backup who actually can hold your exact standard, knows exactly what you're made of, knows what your policies are, so that your couples never feel that there was a break in the scene.
00:19:53.680 --> 00:19:56.240
That when I died, I did not have that in place.
00:19:56.400 --> 00:20:01.920
It was just fortuitous that this person knew everything, knew everything.
00:20:02.160 --> 00:20:04.960
But moving forward, that is something that is in place.
00:20:05.039 --> 00:20:09.680
Like my assistant coordinator that is subcontracted has to be a certified wedding planner.
00:20:10.000 --> 00:20:16.960
And they know that if something comes up because my health is not foolproof, even after five years, you know, there is that off chance.
00:20:17.039 --> 00:20:22.000
And so that person that works that day knows that there could be the chance that they have to be the lead.
00:20:22.480 --> 00:20:34.640
So now it's just a protocol that I have in place that I don't just let anybody be my assistant, they have to be certified, they have to know what to do, and our understanding that they could potentially have to step up.
00:20:34.720 --> 00:20:39.839
And the only time that ever had to be enforced to a certain extent was in that
fall.
00:20:39.920 --> 00:20:43.119
That same year, I ended up back in the hospital again.
00:20:43.279 --> 00:20:47.359
But at that point in time, I we had something in place.
00:20:47.519 --> 00:20:50.480
So from my hospital bed, I was transferring a client.
00:20:50.559 --> 00:20:53.599
I called them and I said, Hey, you know what we talked about?
00:20:54.000 --> 00:20:55.359
This stop happening now.
00:20:55.519 --> 00:20:58.559
I you know, we, you know, talked about what we would do.
00:20:58.640 --> 00:21:08.000
This person's ready, she has all your documents, she's available anytime to set up a conversation with you guys to make sure that you feel comfortable with everything.
00:21:08.240 --> 00:21:10.160
But this is what we talked about.
00:21:10.400 --> 00:21:16.559
And in this case, the nurse my bride was a cardiac nurse, and so she was very, she's like, I get it.
00:21:16.720 --> 00:21:26.720
She's like, you know, but I also have told my clients, and so that's something too, as planners and coordinators, communicate, don't hide things, whether it's pregnancy or whatever.
00:21:26.880 --> 00:21:41.519
Like, just be honest with them, let them know, but also already have your plan in place so that way they aren't sidelined by something because you can't control when your baby comes, you can't control when you know things happen.
00:21:41.599 --> 00:21:47.200
You're not flaking out on them, you're just building in a backup system so that they feel taken care of.
00:21:47.920 --> 00:21:48.400
That's it.
00:21:48.559 --> 00:21:59.599
It's creating that web around you that's built to protect everybody, you, the couple, their memories, the vendors, everybody that is having some.
00:22:00.160 --> 00:22:01.759
Sort of role on these wedding days.
00:22:01.920 --> 00:22:11.920
That situation that happened to you when your colleague had reached out to me, Timeline Genius, everybody, and we just all rallied around.
00:22:12.160 --> 00:22:17.839
It was in that moment that I realized that we all need to be thinking about this.
00:22:18.000 --> 00:22:33.119
We all need to make sure that this is top of mind, which is why, you know, part of what you teach at the CWP Society is how to protect yourself, how to build those systems and make sure that you have all those backups right there in place.
00:22:33.200 --> 00:22:36.240
So I love that because it's not, it's not supposed to be luck, right?
00:22:36.319 --> 00:22:39.519
It needs to be a discipline that we actually put into our workflows.
00:22:39.599 --> 00:22:40.400
Period, the end.
00:22:40.480 --> 00:22:43.680
I mean, so this is kind of where I get a little fired up.
00:22:43.839 --> 00:22:52.079
And it's not for the reason a lot of people kind of assume because when I talk about certification, it's not always about a piece of paper.
00:22:52.240 --> 00:22:54.160
Like who cares about the piece of paper?
00:22:54.240 --> 00:23:01.359
It's all the knowledge and all of the people, like almost like an
army that's behind you.
00:23:01.680 --> 00:23:09.440
You had an army behind you because you were already plugged into our family, and it just really helped in that specific moment.
00:23:09.599 --> 00:23:16.559
So when a couple trusts one of us with like the day, the day of their life.
00:23:16.720 --> 00:23:19.680
That genuinely cannot be a do-over.
00:23:20.079 --> 00:23:20.319
Okay.
00:23:20.480 --> 00:23:23.680
We can't be winging it and hoping that it lands.
00:23:23.759 --> 00:23:25.599
It's it's not a neutral choice.
00:23:25.839 --> 00:23:33.519
A trained, experienced, certified or master-certified wedding planner has a predetermined plan for these emergencies.
00:23:33.759 --> 00:23:58.640
I like to make sure that we are always talking about get these protocols in place so that when the worst thing imaginable happens, like it did to you, that you're not inventing a response in the middle of a panic, that we're actually executing what we've already built, what those protocols are calling for back when our head was clear and back when we had a voice, okay, and that we could walk.
00:23:58.880 --> 00:24:08.880
And so that calm that you know that kind of comes over you when you're in the middle of a crisis now, because you've you've got the protocols in place, you've got some of that prep work done.
00:24:09.039 --> 00:24:15.200
It isn't something that you have to kind of rely on as like a well, I hope it, I hope this works.
00:24:15.279 --> 00:24:16.240
No, no, no, no.
00:24:16.319 --> 00:24:22.640
Okay, because it it isn't a personality trait that some people are just born with to feel that's not what this is.
00:24:22.799 --> 00:24:26.160
It's basically this evidence-based thing.
00:24:26.319 --> 00:24:33.519
Like it comes from prep, it comes from, like you said, education and having all these backup plans for your backup plans.
00:24:33.680 --> 00:24:39.440
You know, we sometimes we joke and say, okay, I do have a plan, you know, A, B, C, D, E, S.
00:24:40.880 --> 00:24:41.839
It becomes funny.
00:24:42.960 --> 00:24:53.200
But that's the entire difference between a planner and coordinator who looks calm because they're hiding the panic, and the one who's calm because listen, they genuinely actually are in fact ready.
00:24:53.359 --> 00:25:02.720
So certification, in my perspective, is basically just the proof that you did that work and that you are coverable, right?
00:25:02.880 --> 00:25:05.359
And that you're held to a specific standard.
00:25:05.440 --> 00:25:12.640
And when someone is handing you their heart, which is what your couples are doing for their wedding day, that proof actually matters.
00:25:12.799 --> 00:25:14.559
Wouldn't you agree with that?
00:25:14.799 --> 00:25:15.920
Oh, a thousand percent.
00:25:16.079 --> 00:25:20.559
And I didn't have to question what these people filling in would do for my clients.
00:25:20.720 --> 00:25:30.319
Again, you know, because our education is so wonderful through the CWP Society, I
know that anything that they would be doing would be the same things I was taught.
00:25:30.480 --> 00:25:51.200
And so everything that I had shared with them that I would do for them, this person coming behind me who I don't know because people flew in from other states to cover my events, I didn't have to question whether or not they would follow my timeline or that they would, you know, drop something somewhere because the fundamentals are there.
00:25:51.440 --> 00:25:55.279
The, you know, the way that we would attack something would be similar.
00:25:55.359 --> 00:25:55.440
Yeah.
00:25:55.680 --> 00:26:00.960
Uh maybe not the exact same way, but the basis is there, the basics are there.
00:26:01.119 --> 00:26:09.599
And again, in the case where Lisa filled in, she had worked with me for over a year before she started her own business and she was certified.
00:26:09.759 --> 00:26:14.640
So there was no doubt she knew my, you know, what timeline, how I did, how I ran a rehearsal.
00:26:14.799 --> 00:26:17.039
Like she knew exactly how I would handle it.
00:26:17.119 --> 00:26:20.400
So I didn't have to worry at all when she stepped in.
00:26:20.559 --> 00:26:32.079
But for the people I didn't know and I never got to meet, um, because they flew in and flew back home and I sent them a thank you card, you know, it was again such a family situation.
00:26:32.160 --> 00:26:36.000
But I hope any of our listeners never find themselves in that situation.
00:26:36.559 --> 00:26:50.880
But, you know, when we're given such a special day to be in charge of, it's just one more thing that we need to be mindful of that we have to take care of ourselves and make sure that we have something in place, you know.
00:26:51.039 --> 00:27:06.640
And obviously the CWP Society is a great place to find these backups for ourselves because they're gonna have that same education, they're gonna have the same protocols, the same processes to pick up for you.
00:27:06.880 --> 00:27:14.799
So definitely if you don't have anybody, I always talk about, you know, reach out, mingle with your, you know, find them on the forum.
00:27:14.960 --> 00:27:17.920
I'm in this state, you know, set up your own Facebook group.
00:27:18.000 --> 00:27:26.240
I we've got one here in Iowa for the other certified wedding planner members, you know, like, hey, I've got this lead who's available because I have it, don't have it.
00:27:26.480 --> 00:27:31.039
You know, it doesn't have to be like you're talking all the time, but then open up that conversation with them.
00:27:31.119 --> 00:27:37.759
I'm like, hey, if something came up and you couldn't do an event, I'm I will drive and come fill in for you.
00:27:38.000 --> 00:27:45.839
Or you know, if that happened for me again, would you be willing if my local person couldn't come that I currently have in place?
00:27:46.000 --> 00:27:50.240
So we want to make sure that our, you know, our clients' visions don't disappear.
00:27:50.319 --> 00:27:57.519
And the best way we can do that is by making sure we don't disappear or that our hard work doesn't disappear because we can't be there.
00:27:57.759 --> 00:28:00.480
That's it, because it will directly affect them.
00:28:00.880 --> 00:28:13.440
And we have to care about that and we have to make sure that the people that are filling in for us are, like you said, just as educated on these things and and even educated on how to be calm.
00:28:13.519 --> 00:28:24.400
You know, I always joke during the certifications and say, you know, the place could be burning down behind me, but I am going to have a smile on my face and I'm gonna be reassuring to my couple, right?
00:28:24.480 --> 00:28:25.680
Like that's a part of it.
00:28:25.920 --> 00:28:38.079
So if there's one thing that I want our listeners to kind of walk away from here, is that calm for your couple is supposed to feel like an insurance policy.
00:28:38.240 --> 00:28:38.559
Okay.
00:28:38.960 --> 00:28:45.279
So, you know, you don't want to make your couple's wedding day feel like an accident, you know.
00:28:45.440 --> 00:28:48.319
That's not how this is supposed to be.
00:28:48.559 --> 00:28:55.279
It needs to feel built, built so well that it could hold up even if you weren't the one holding it yourself.
00:28:55.440 --> 00:28:57.599
And that's the job behind the job.
00:28:57.759 --> 00:29:00.880
And that's something that we don't really talk about enough.
00:29:00.960 --> 00:29:05.279
And that's really kind of you know what we're here to try to protect.
00:29:05.440 --> 00:29:14.559
So, Brie, before I let you go, tell everybody where they can find you and how they can uh follow all of your amazing work.
00:29:14.720 --> 00:29:18.559
You know, tell them what your website is, what your social media handles are.
00:29:18.799 --> 00:29:24.960
That way they can kind of, you know, privately but professionally stalk you a little.
00:29:25.119 --> 00:29:26.559
I like I don't mind that.
00:29:27.359 --> 00:29:35.440
So my website is planstressfree.com, but my Instagram is stress underscore free underscore weddings.
00:29:35.680 --> 00:29:40.079
Facebook is plan stress free, TikTok and all the other ones are stress free weddings, Inc.
00:29:40.400 --> 00:29:52.799
And if you are a wedding planner or coordinator and you're like, I don't even know how to start this process of creating a backup, I know I'll be speaking about it at our Palooza in January some more, about just um how to prep yourself.
00:29:52.960 --> 00:29:55.119
But most of us are solo people.
00:29:55.279 --> 00:30:04.640
We I am a solo person in my business, and so the CWP Society family is integral in keeping my business afloat when I ran into some obstacles.
00:30:04.880 --> 00:30:12.720
And you know, I'm forever grateful for it because otherwise I would not be able to be doing this for the last literally five years for sure.
00:30:13.200 --> 00:30:15.359
Um came back to life five years.
00:30:15.759 --> 00:30:17.920
I came back to life multiple times.
00:30:18.160 --> 00:30:26.079
Um, that's what happens when you get into fibulator, it's it said to resuscitate me three times.
00:30:26.319 --> 00:30:29.759
So I I laugh about it now, but if I didn't, I would cry.
00:30:29.920 --> 00:30:32.960
So but it puts it into perspective again.
00:30:33.119 --> 00:30:37.119
It's as somebody who's in her 40s when all of this happened.
00:30:37.279 --> 00:30:46.240
Yeah, my dear young people that are new, fresh in the business are my ones that have been around a while, where none of us are invisible or invincible, I guess is the right word.
00:30:46.400 --> 00:30:50.960
Like, so um, you know, I'm happy to help share my story and help anybody that I can.
00:30:51.039 --> 00:30:54.799
So please feel you know free to reach out, stock me, not in a bad way.
00:30:54.960 --> 00:30:57.440
And I'm happy to help support everybody that I can.
00:30:58.960 --> 00:30:59.680
I love it.
00:30:59.839 --> 00:31:08.319
Well, and to anybody listening here, if this conversation lits something up in you, that's exactly what the CWP Society is here for.
00:31:08.559 --> 00:31:19.519
So just in case you weren't aware of it, we are the world's premier wedding planner and coordinator certification and membership program, as well as the largest community of wedding pros anywhere.
00:31:19.680 --> 00:31:22.720
And we have a place for you no matter where you are in your journey.
00:31:22.799 --> 00:31:25.519
So come elevate yourself and your business with us.
00:31:25.680 --> 00:31:33.359
You can visit our website to learn more, cWpssociety.com or certified wedding planner society.com.
00:31:33.519 --> 00:31:35.599
We are your people, we are your tribe.
00:31:35.759 --> 00:31:38.160
And until next time, happy planning.
00:31:38.240 --> 00:31:40.160
Thank you so much, Bree, for being here.
00:31:40.400 --> 00:31:41.279
Thank you.
00:31:42.289 --> 00:31:46.369
Certified wedding planner, society.
00:31:51.009 --> 00:31:54.049
This is where you belong.
00:31:57.250 --> 00:32:01.650
This is where you become who you were meant to be.