Volledige transcriptie van The Mentality Manager: How Rachael Camden Transforms Restaurant Culture | Restaurants & Franchises Series

34 00:01:54,640 --> 00:01:56,600 implementing one of our proprietary programs. 35 00:01:56,920 --> 00:01:59,960 Results vary for each company and some organizations may not 36 00:01:59,960 --> 00:02:01,880 be eligible. To find out if your company 37 00:02:01,880 --> 00:02:05,520 qualifies, contact us today at Add Back benefitsagency.com. 38 00:02:06,080 --> 00:02:08,720 Now back to our guest today, the General Manager of the Dodo 39 00:02:08,720 --> 00:02:11,400 Restaurant, Rachel Camden. I appreciate you making the time 40 00:02:11,400 --> 00:02:12,760 to Share your story today. Yeah. 41 00:02:12,800 --> 00:02:14,600 Thank you for having me on. I appreciate it. 42 00:02:15,080 --> 00:02:17,680 Yeah, and I tell you what, we're going to edit out this next part 43 00:02:17,680 --> 00:02:20,360 because I'm just realizing that I need to update the backdrop 44 00:02:20,360 --> 00:02:22,880 here. One moment, no worries. 45 00:02:39,200 --> 00:02:42,880 Apologies for that, I had my last call run over a little bit 46 00:02:42,880 --> 00:02:45,280 and didn't get a. Chance to I was wondering I was 47 00:02:45,320 --> 00:02:46,960 reading that and I was. Like, reset that. 48 00:02:47,000 --> 00:02:48,880 Yeah. So here we go. 49 00:02:48,920 --> 00:02:54,160 Today is all about you. So, Rachel, let's talk a little 50 00:02:54,160 --> 00:02:58,280 bit about your background before we get into the Dodo restaurant. 51 00:02:58,280 --> 00:03:02,480 Specifically, tell us about your time in Park City and how it 52 00:03:02,480 --> 00:03:05,760 influenced your career before moving to Salt Lake. 53 00:03:07,440 --> 00:03:10,720 Park City, I actually started working in the restaurant up 54 00:03:10,720 --> 00:03:13,520 there because I was looking to get into the real estate 55 00:03:13,520 --> 00:03:16,120 business. So I wanted to network with the 56 00:03:16,120 --> 00:03:17,560 high hitters and the big hitters. 57 00:03:17,560 --> 00:03:19,880 And I knew that Park City was kind of that place for it. 58 00:03:20,800 --> 00:03:24,640 So I started out there. But very suddenly, because Park 59 00:03:24,640 --> 00:03:27,720 City's such a small town, at least it was when I was up there 60 00:03:27,720 --> 00:03:31,040 during COVID, I think a lot of it got bought out, but it was 61 00:03:31,040 --> 00:03:32,960 only like 9000 people year round. 62 00:03:32,960 --> 00:03:35,640 So really small town. Everybody heard new bartender in 63 00:03:35,640 --> 00:03:38,080 town from California, everybody goes here. 64 00:03:38,480 --> 00:03:41,520 So it's kind of how I started to build my bar business a bit was 65 00:03:41,520 --> 00:03:43,480 just from people in the city talking about it. 66 00:03:43,480 --> 00:03:46,280 And then I just took the advice from the customers. 67 00:03:46,280 --> 00:03:48,480 You know, people were like, I love coming to your bar and 68 00:03:48,480 --> 00:03:51,280 seeing there's no dirty towels

on all the counters and that 69 00:03:51,640 --> 00:03:54,120 you're doing busy work while you're waiting for customers. 70 00:03:54,120 --> 00:03:57,120 And I took all of that into consideration and just ensured 71 00:03:57,120 --> 00:03:58,880 that my service was top notch up there. 72 00:04:00,320 --> 00:04:03,400 And then what prompted the move from Park City to Salt Lake 73 00:04:03,400 --> 00:04:06,200 City? COVID, there's nothing else 74 00:04:06,200 --> 00:04:08,360 besides COVID. I would have stayed in Park 75 00:04:08,360 --> 00:04:12,040 City, but I'm a bartender in and out, and when they take away the 76 00:04:12,040 --> 00:04:15,240 bar and you can't sit at a bar anymore, it just didn't feel 77 00:04:15,240 --> 00:04:17,640 like it was my job. And I wasn't passionate about 78 00:04:17,640 --> 00:04:19,920 being a server, I was passionate about being a bartender. 79 00:04:21,480 --> 00:04:24,240 And so were you able to be a bartender in Salt Lake? 80 00:04:24,240 --> 00:04:26,480 Were the the rules the COVID rules different there? 81 00:04:26,680 --> 00:04:28,160 I actually just went to management. 82 00:04:28,160 --> 00:04:29,680 So I was a bar manager up in Park City. 83 00:04:29,680 --> 00:04:32,800 I was bartending while managing the bar during the inventory, 84 00:04:32,800 --> 00:04:35,240 all of the other stuff that comes the schedule, everything 85 00:04:35,240 --> 00:04:37,040 that comes with running the bar side of things. 86 00:04:37,840 --> 00:04:41,000 So I ended up coming down to Salt Lake and I just went 87 00:04:41,000 --> 00:04:44,160 straight to managing at the Dodo restaurant as a floor manager. 88 00:04:44,160 --> 00:04:47,880 I didn't start out as GM. And how did that door open up? 89 00:04:47,920 --> 00:04:50,280 How did you get connected with the Dodo folks there? 90 00:04:51,040 --> 00:04:53,960 Just applied online that was and I was just looking for 91 00:04:53,960 --> 00:04:56,640 employment and I was like ah, it's a bit closer to home rather 92 00:04:56,640 --> 00:04:59,200 than Park City so let me try it out. 93 00:04:59,200 --> 00:05:02,040 And I honestly only planned on being there for like a couple 94 00:05:02,040 --> 00:05:04,040 months so then I was going to move on to something else. 95 00:05:04,040 --> 00:05:09,360 But hear him 4 1/2 years later. What was it about you that about 96 00:05:09,360 --> 00:05:12,400 the dodo that kept you there? The structure for sure. 97 00:05:12,400 --> 00:05:15,560 I really appreciate the structure that the owner has put 98 00:05:15,560 --> 00:05:18,640 into place for his restaurants. A lot of restaurants, the staff 99 00:05:18,640 --> 00:05:22,040 kind of runs the restaurant and in our company, that's not how 100 00:05:22,040 --> 00:05:24,960 it goes at all. We're definitely run it as a 101 00:05:24,960 --> 00:05:28,480 business. Say more about that, how it's 102 00:05:28,520 --> 00:05:30,120 different from other places that you've worked. 103 00:05:30,960 --> 00:05:34,080 I just feel like a lot of other places are just kind of lenient, 104 00:05:34,080 --> 00:05:36,240 you know? I recently hired somebody who 105 00:05:36,240 --> 00:05:38,880 used to be a back of house guy. He was a cook and now he's 106 00:05:38,880 --> 00:05:40,480 working front of house as a server. 107 00:05:40,480 --> 00:05:42,840 And we were joking about something in the restaurant and 108 00:05:43,480 --> 00:05:45,560 I was like, whatever, You really don't like me as a manager. 109 00:05:45,560 --> 00:05:47,000 He's like, no, I love you as a manager. 110 00:05:47,000 --> 00:05:49,640 You actually do your job. And a lot of managers out there 111 00:05:49,640 --> 00:05:51,360 don't do their job. They just kind of are hanging 112 00:05:51,360 --> 00:05:53,960 out with the staff and babysitting them instead of 113 00:05:53,960 --> 00:05:56,520 giving them direction and showing them little tips and 114 00:05:56,520 --> 00:05:59,240 tricks to make a little bit more money and knowing what like the 115 00:05:59,240 --> 00:06:02,680 guest perception truly is. Say more about that. 116 00:06:02,680 --> 00:06:04,960 What's what is some of the coaching look like that you're 117 00:06:04,960 --> 00:06:08,720 able to provide to your servers? It's still little things like I 118 00:06:08,720 --> 00:06:10,920 always say, I'm like, if you're a career server, you're going to 119 00:06:10,920 --> 00:06:12,880 come work underneath me and I want to break all of your bad 120 00:06:12,880 --> 00:06:16,280 habits, like putting your hands in your pockets, wiping your 121 00:06:16,280 --> 00:06:17,760 mouth, and then touching other stuff. 122 00:06:17,800 --> 00:06:20,000 Like people notice that because they're doing nothing but 123 00:06:20,000 --> 00:06:23,240 sitting down and every weird little thing that you do, people 124 00:06:23,440 --> 00:06:25,640 notice that. And so I think I'm always just 125 00:06:25,640 --> 00:06:27,520 trying to break those habits. Or you know, when you set a 126 00:06:27,520 --> 00:06:28,960 plate down, you hug the customer. 127 00:06:28,960 --> 00:06:31,280 You don't put your elbow in their face and try to elbow 128 00:06:31,280 --> 00:06:33,320 them. But noticing that little stuff, 129 00:06:33,320 --> 00:06:36,040 some people might feel like it's micromanagement, but if you're 130 00:06:36,040 --> 00:06:37,680 looking to grow and you're willing, when you know about 131 00:06:37,680 --> 00:06:39,480 suit of mentality and you're willing, then it's going to be 132 00:06:39,480 --> 00:06:42,640 something that you're open to listening to and going to put 133 00:06:42,640 --> 00:06:45,040 forth the effort. What do you mean you hug your 134 00:06:45,040 --> 00:06:47,040 customer? You hug him when you set down 135 00:06:47,080 --> 00:06:49,240 the plates. You got to hug your customer. 136 00:06:49,400 --> 00:06:50,680

You. Wrap around. 137 00:06:50,680 --> 00:06:51,440 Right. Exactly. 138 00:06:51,440 --> 00:06:52,760 Yeah. So if your customer's on your 139 00:06:52,760 --> 00:06:55,240 left, you always want to use your right hand, like hug them. 140 00:06:55,240 --> 00:06:57,880 Otherwise if you used your left, your elbow can go like right in 141 00:06:57,880 --> 00:07:00,080 their face. And nobody wants to scale but. 142 00:07:00,080 --> 00:07:02,000 Something I never thought about or realized that. 143 00:07:02,080 --> 00:07:06,040 Exactly. That's an approach, those weird 144 00:07:06,040 --> 00:07:08,600 little bad habits that, you know, people don't realize. 145 00:07:09,400 --> 00:07:11,640 So let's hear about the dodo itself. 146 00:07:11,640 --> 00:07:14,040 Tell me a little bit about the history and why this is such an 147 00:07:14,040 --> 00:07:18,000 iconic place in Salt Lake City. The Dodo is just a neighborhood 148 00:07:18,000 --> 00:07:19,960 staple right now for the location that it's at. 149 00:07:19,960 --> 00:07:23,480 I've heard I'm very particular about like I only know about 150 00:07:23,480 --> 00:07:26,080 what our location has done, but I know the Dodo's had many 151 00:07:26,080 --> 00:07:30,200 locations before. So the vibes have been kind of 152 00:07:30,200 --> 00:07:32,720 different with where it's at from what I've heard from the 153 00:07:32,720 --> 00:07:34,680 customers that have been regulars for many years. 154 00:07:34,680 --> 00:07:36,760 But it's always been a neighborhood restaurant. 155 00:07:36,760 --> 00:07:39,800 And that's the biggest thing is that it's always that go to 156 00:07:40,240 --> 00:07:43,160 delicious Turkey sandwich with the BBQ sauce that all the 157 00:07:43,160 --> 00:07:45,640 customers know. And it's just the level of 158 00:07:45,640 --> 00:07:48,280 service that we give I think is what really keeps our customers 159 00:07:48,280 --> 00:07:51,560 coming back. The consistency, consistency on 160 00:07:51,560 --> 00:07:54,600 our food quality as well. We haven't ever really tried to 161 00:07:54,600 --> 00:07:57,800 change our products or bring in like a lower quality product to 162 00:07:58,960 --> 00:08:01,320 during this inflation. You know, we just unfortunately 163 00:08:01,320 --> 00:08:04,480 had to raise our prices to a point to ensure that we kept 164 00:08:04,480 --> 00:08:07,400 that good quality. But the Dodo's just really 165 00:08:07,400 --> 00:08:09,360 taking care of the neighborhood. I think that's the biggest 166 00:08:09,360 --> 00:08:10,400 thing. You know, we have our regulars 167 00:08:10,400 --> 00:08:12,520 that come in, some are like there every single Saturday. 168 00:08:12,520 --> 00:08:15,560 I have a guy who comes in every single day and he sits in the 169 00:08:15,560 --> 00:08:19,040 corner of the bar every single day and it's just his go to, but 170 00:08:19,040 --> 00:08:20,480 it's like hanging out with family. 171 00:08:20,480 --> 00:08:22,440 And that's the awesome thing about Dodo. 172 00:08:23,640 --> 00:08:26,520 What was it like, especially during the early part of COVID 173 00:08:26,520 --> 00:08:28,760 there? Nightmare. 174 00:08:30,320 --> 00:08:33,159 There were tables of like the weirdest places because 175 00:08:33,159 --> 00:08:34,720 everything had to be 6 feet apart. 176 00:08:35,039 --> 00:08:37,880 You couldn't pre bust the tables so you would have like a stack 177 00:08:37,880 --> 00:08:41,559 of dirty glasses on a table. It was a little intense and 178 00:08:41,559 --> 00:08:44,320 crazy and the protocols were hard. 179 00:08:44,360 --> 00:08:47,800 The cleaning solution ruined all of the wood in the restaurant. 180 00:08:48,160 --> 00:08:52,680 It just ate like all of the, the coating on it, all the wood, it 181 00:08:52,680 --> 00:08:55,320 just ate away at it so bad. So that's something that we're 182 00:08:55,320 --> 00:08:58,000 still trying to recover from as well as kind of fixing all of 183 00:08:58,000 --> 00:09:00,320 that stuff from the COVID cleaner. 184 00:09:02,080 --> 00:09:08,240 So how did you and your team at the restaurant adapt to some of 185 00:09:08,240 --> 00:09:12,240 those challenges that were posed by COVID, especially during 186 00:09:12,240 --> 00:09:16,000 those first early months when things were even more intense 187 00:09:16,000 --> 00:09:19,280 and locked down? So I came a little bit into 188 00:09:19,280 --> 00:09:22,040 COVID, right? COVID started in Utah about 189 00:09:22,040 --> 00:09:23,680 March, right in the beginning of March. 190 00:09:23,680 --> 00:09:25,240 And I was actually working in Park City. 191 00:09:25,800 --> 00:09:27,120 They kicked us all out of the city. 192 00:09:27,120 --> 00:09:29,040 We couldn't, even if you didn't live in Park City, you couldn't 193 00:09:29,040 --> 00:09:30,760 even go up there. So I couldn't even go get my pay 194 00:09:30,760 --> 00:09:32,520 stubs or anything of that matter. 195 00:09:32,760 --> 00:09:34,920 You literally just could not go to the city if you didn't live 196 00:09:34,920 --> 00:09:36,800 up there. So that made it a bit difficult. 197 00:09:38,160 --> 00:09:42,200 But as far as our team goes with the Dodo, I'm not exactly sure 198 00:09:42,200 --> 00:09:44,880 how they transitioned. I know that there was a drive 199 00:09:44,880 --> 00:09:47,200 through that they did that. Everybody came outside and I 200 00:09:47,200 --> 00:09:49,120 heard it was a little bit crazy sometimes. 201 00:09:49,920 --> 00:09:52,280 But the customers really kept us in business. 202 00:09:52,280 --> 00:09:54,800 It was the customers and their support that really kept the 203 00:09:54,800 --> 00:09:58,040 staff going and kept everybody excited because you really 204 00:09:58,040 --> 00:09:59,560 weren't allowed to see a lot of people. 205 00:09:59,560 --> 00:10:02,800 And when all you saw

was like your family members and then a 206 00:10:02,800 --> 00:10:06,120 couple of the regulars, it would be a nice surprise for everybody 207 00:10:06,120 --> 00:10:09,080 to just see a familiar face during such crazy times. 208 00:10:10,320 --> 00:10:13,640 And were people allowed to sit there by the time you got there? 209 00:10:13,760 --> 00:10:17,560 Or yeah, by the time I got there, no, we were sitting down 210 00:10:17,560 --> 00:10:19,760 in the restaurant. But again, it was just, you 211 00:10:19,760 --> 00:10:21,880 know, it wasn't every booth. It was like every other booth. 212 00:10:21,880 --> 00:10:25,720 And then where the booths are and the waiting area, we put 213 00:10:25,720 --> 00:10:27,640 tables there and there was no waiting inside. 214 00:10:27,640 --> 00:10:29,360 You had to wait outside the restaurant. 215 00:10:29,960 --> 00:10:31,440 So it was a bit different for sure. 216 00:10:31,800 --> 00:10:37,680 Yeah, tell us more about sort of the the food and the cuisine and 217 00:10:37,680 --> 00:10:40,600 what the the internal ambiance is like. 218 00:10:40,600 --> 00:10:42,480 Like kind of paint a picture for folks who haven't been there 219 00:10:42,480 --> 00:10:46,560 before. The Dodo is to me like a really 220 00:10:46,560 --> 00:10:48,640 healthy, more of a healthy eatery, right? 221 00:10:48,640 --> 00:10:51,240 We don't have a fryer in our restaurant, so nothing is really 222 00:10:51,240 --> 00:10:52,720 fried. If anything is it's like 223 00:10:52,720 --> 00:10:54,120 roasted, baked, something like that. 224 00:10:54,120 --> 00:10:55,600 But we don't have a fryer in our restaurant. 225 00:10:56,080 --> 00:10:58,000 So some people are indifferent about that, having their 226 00:10:58,000 --> 00:11:00,960 sandwich with a super salad. But it's also for people like 227 00:11:00,960 --> 00:11:02,960 me. I appreciate that only that 228 00:11:02,960 --> 00:11:04,160 option. Otherwise I wouldn't get the 229 00:11:04,160 --> 00:11:07,640 French fries and be unhealthy. But it's really that American 230 00:11:07,640 --> 00:11:09,800 food. It's really kind of a simple 231 00:11:09,800 --> 00:11:12,560 eat. It's not super chefy, which I 232 00:11:12,560 --> 00:11:14,040 feel like a lot of super Chevy food. 233 00:11:14,040 --> 00:11:16,200 You can only eat so much of it before you're like, hey, that's 234 00:11:16,200 --> 00:11:17,960 a lot of flavor. You can only eat so much. 235 00:11:18,280 --> 00:11:20,680 The Dodo kind of has that mediocre delicious. 236 00:11:20,680 --> 00:11:24,640 You can eat it many times. It's kind of like, you know, 237 00:11:24,640 --> 00:11:27,040 having a crazy Margarita. If you have a crazy spun off 238 00:11:27,040 --> 00:11:28,800 Margarita, you're only going to have one or two. 239 00:11:28,800 --> 00:11:30,720 But if you have a normal Margarita, you're probably going 240 00:11:30,720 --> 00:11:33,600 to have four or five, right? And Dodo has that really nice 241 00:11:33,600 --> 00:11:37,640 balance of having that good, delicious food with flavor, but 242 00:11:37,640 --> 00:11:40,520 not too much flavor where you're like, OK, I don't need that for 243 00:11:40,520 --> 00:11:43,600 another month, you know? Yeah, sort of like if you're a 244 00:11:43,600 --> 00:11:47,760 beer drinker, it's nice to have a real tasty craft beer, but 245 00:11:47,760 --> 00:11:50,760 maybe just one of them if you're going to kind of sit and, you 246 00:11:50,760 --> 00:11:54,000 know, throw a few of them back. Most people anyways would prefer 247 00:11:54,240 --> 00:11:56,520 kind of a lighter beer. Still got some flavor to it, but 248 00:11:57,120 --> 00:12:00,200 nothing super crazy and heavy. Yeah, you're usually not doing a 249 00:12:00,200 --> 00:12:02,360 double IPA, like four or five of them for sure. 250 00:12:04,160 --> 00:12:04,920 Yeah, maybe. But. 251 00:12:05,960 --> 00:12:12,600 So tell me what it means to be a mentality manager and why that 252 00:12:12,600 --> 00:12:15,520 has been an important role for you to take on with your team. 253 00:12:17,720 --> 00:12:21,240 It's I just think mentality is what's really helped me grow in 254 00:12:21,240 --> 00:12:23,320 life. Personally, I was a little bit 255 00:12:23,320 --> 00:12:27,120 of a rebel when I was younger, so I had to to buckle. 256 00:12:27,120 --> 00:12:30,040 Like business really kept me buckled down and really gave me 257 00:12:30,040 --> 00:12:31,720 like drive and purpose in my life. 258 00:12:32,200 --> 00:12:35,800 And I think that mentality was the biggest thing, right? 259 00:12:35,800 --> 00:12:37,600 Like I had to read a ton of books and change. 260 00:12:37,600 --> 00:12:41,880 My mentality is who I was and how I perceive things. 261 00:12:41,880 --> 00:12:44,080 Perception's a really big discussion in my restaurant 262 00:12:44,080 --> 00:12:47,800 right now about how you perceive things and what people are 263 00:12:47,800 --> 00:12:50,000 trying, truly trying to get out of you, right? 264 00:12:50,000 --> 00:12:52,480 Like I know a lot of times when we're younger, we look at our 265 00:12:52,480 --> 00:12:55,560 managers and we're like this guy, he's a stickler. 266 00:12:55,560 --> 00:12:57,680 He just wants to follow the rules, you know? 267 00:12:57,680 --> 00:12:59,800 And that's my job at the end of the day. 268 00:13:00,200 --> 00:13:02,840 But it's also teaching them like, why are these in place? 269 00:13:02,840 --> 00:13:05,280 You know, like, why do we have this structure? 270 00:13:05,280 --> 00:13:07,960 Like what is it really for? It's employees only thrive in 271 00:13:07,960 --> 00:13:09,840 consistent, stable environments, right? 272 00:13:09,840 --> 00:13:13,320 So if you're continuously letting them do whatever they 273 00:13:13,320 --> 00:13:15,560 want, they're never going to thrive as employees. 274 00:13:15,560 -->

00:13:17,840 But when you have a structured balance with all of your 275 00:13:17,840 --> 00:13:20,680 employees, whether or not they like it, it's just like 276 00:13:20,680 --> 00:13:23,120 parenting. It's always going to help grow 277 00:13:23,120 --> 00:13:27,800 them as a human being for sure. So a couple of things I want to 278 00:13:27,800 --> 00:13:30,640 dig into there. You were a bit of a rebel when 279 00:13:30,640 --> 00:13:33,720 you were younger. That's true, yeah. 280 00:13:35,680 --> 00:13:37,080 Yeah, let's, let's hear more about that. 281 00:13:37,080 --> 00:13:37,840 What? What is it? 282 00:13:38,000 --> 00:13:39,720 What did it mean to you to be a rebel? 283 00:13:40,440 --> 00:13:42,560 I just didn't want anybody to tell me what to do for sure. 284 00:13:42,560 --> 00:13:44,000 That's why I'm a manager. I say it all the time. 285 00:13:44,000 --> 00:13:45,320 I'm like, I get it. We're all in the restaurant 286 00:13:45,320 --> 00:13:47,440 industry because we hate people telling us what to do. 287 00:13:47,840 --> 00:13:50,200 But if you just do your job correctly, nobody tells you what 288 00:13:50,200 --> 00:13:52,040 to do. And that's, you know, and that 289 00:13:52,040 --> 00:13:55,280 was just the rumble in me. I was just young, little wild, 290 00:13:55,280 --> 00:13:57,800 you know, wanted to have a lot of fun. 291 00:13:57,800 --> 00:14:02,040 I in California, my old roommate was a professional freestyle 292 00:14:02,040 --> 00:14:04,800 motocross rider. So we did like the X Games and 293 00:14:04,800 --> 00:14:07,840 all the action sports and kind of the fun madness rock star 294 00:14:07,840 --> 00:14:11,600 party lifestyle for a really long time and it was just crazy. 295 00:14:12,360 --> 00:14:14,120 But business though? Junkie then. 296 00:14:14,360 --> 00:14:16,360 I was, yeah, totally. I love it. 297 00:14:16,920 --> 00:14:18,600 I love trying new things. I love, you know. 298 00:14:19,040 --> 00:14:22,120 So I've got two boys, they're 8:00 and 10:00 and I try to 299 00:14:22,120 --> 00:14:25,040 teach them something very similar to what you just said, 300 00:14:25,480 --> 00:14:28,920 especially my 8 year old. He's he's really stubborn and 301 00:14:28,920 --> 00:14:32,560 defiant and he gets mad at me when I tell him to do the same 302 00:14:32,560 --> 00:14:35,640 thing over and over again. And I tell him I will stop 303 00:14:35,640 --> 00:14:38,480 telling you what to do over and over again when you just do it 304 00:14:38,480 --> 00:14:41,560 on your own. And that's, that's exactly what 305 00:14:41,560 --> 00:14:45,520 you're saying to your employees. Like, I don't have to be, you 306 00:14:45,520 --> 00:14:49,320 know, jumping down your back if you're doing the job that you 307 00:14:49,320 --> 00:14:51,720 know how to do. That's exactly it. 308 00:14:51,920 --> 00:14:54,640 I'm gonna follow up because no matter what, I'm going to do my

309 00:14:54,640 --> 00:14:56,120 job. Whether or not you want to do 310 00:14:56,120 --> 00:15:00,320 your job is up to you. So I will always do the follow 311 00:15:00,320 --> 00:15:02,240 up and I will always try to teach them because they're just 312 00:15:02,240 --> 00:15:03,680 gonna need that continuous guidance. 313 00:15:03,720 --> 00:15:06,520 Like I had a guy who worked for me and every day he forgot his 314 00:15:06,520 --> 00:15:09,640 name tag and in the city of Utah it's actually a $300.00 fine for 315 00:15:09,640 --> 00:15:12,520 the employee, not the employer so to not. 316 00:15:12,520 --> 00:15:14,480 Have a name tag. To not have a name tag because 317 00:15:14,480 --> 00:15:17,320 we have licenses out here with liquor licenses and with our 318 00:15:17,320 --> 00:15:20,320 food handlers permit that their name tag has to match what's on 319 00:15:20,320 --> 00:15:22,360 their license if the undercovers come in. 320 00:15:22,360 --> 00:15:24,720 And they want to ensure that, you know, everyone's license are 321 00:15:24,720 --> 00:15:27,080 up to date. So it's up to the employee. 322 00:15:27,080 --> 00:15:28,880 But I'm always trying to protect the employees. 323 00:15:28,880 --> 00:15:31,200 And I'm like, hey, that's $300.00 fine for you, you know, 324 00:15:31,200 --> 00:15:33,000 not for me. So probably wear that. 325 00:15:33,360 --> 00:15:36,160 But after what this guy, for months, he never had his name 326 00:15:36,160 --> 00:15:37,320 tag. Every day I'd see him and I'd 327 00:15:37,320 --> 00:15:39,800 just do one of these, you know, like, where's that name tag? 328 00:15:40,160 --> 00:15:43,040 And then after that, it was, you know, every time he saw me, if 329 00:15:43,040 --> 00:15:45,240 he didn't have it, I didn't even have to say or do anything. 330 00:15:45,240 --> 00:15:48,080 He would immediately like check for the name tag because I did 331 00:15:48,080 --> 00:15:50,960 so much follow up that now no matter what, I can guarantee you 332 00:15:50,960 --> 00:15:53,200 for the rest of his life that man will never forget his name 333 00:15:53,200 --> 00:15:56,120 tag. So it's repetition. 334 00:15:56,120 --> 00:15:58,200 That's what I should do with my kids, Just keep up the 335 00:15:58,200 --> 00:16:01,160 repetition. I feel like you lose. 336 00:16:01,800 --> 00:16:04,160 Yeah, 'cause if I feel like you lose, like I feel like they're 337 00:16:04,160 --> 00:16:06,200 like, I you give them the employee, the power. 338 00:16:06,200 --> 00:16:07,560 Once you're like, OK, I give up my. 339 00:16:07,560 --> 00:16:09,280 I'm throwing my hands up. I'm done. 340 00:16:09,640 --> 00:16:11,800 Not gonna try anymore. That's not what a leader does. 341 00:16:11,800 --> 00:16:13,280 The leader leader's gonna keep pushing. 342 00:16:13,280 --> 00:16:15,080 You leader's gonna be like, OK, I'm sorry, you're done. 343 00:16:15,080 --> 00:16:17,360 But if you want to keep going, we're gonna keep pushing and 344 00:16:17,360 --> 00:16:19,720 you're gonna, and I'm gonna keep feeding this down your throat so 345 00:16:19,720 --> 00:16:24,760 that you can get it, you know? Any pointers on how, because you 346 00:16:24,760 --> 00:16:27,360 don't want to be an ad, right? And you don't want that to 347 00:16:27,360 --> 00:16:29,880 create more friction between you and the employee. 348 00:16:29,880 --> 00:16:33,480 Like how do you approach that in a way to where you're 349 00:16:33,480 --> 00:16:38,600 reinforcing it, but you're not creating some, you know, short 350 00:16:38,600 --> 00:16:40,640 term or long term strife between the two of you? 351 00:16:41,200 --> 00:16:43,400 I don't because I don't say it every shift, right. 352 00:16:43,400 --> 00:16:46,280 Like I did have an employee recently who was like upset I 353 00:16:46,560 --> 00:16:49,880 asked them to learn their 23 red wines and three white wines for 354 00:16:49,880 --> 00:16:52,800 like over a month and 1/2. I didn't ask him every shift. 355 00:16:52,800 --> 00:16:55,160 I asked him about once a week. That was it. 356 00:16:55,200 --> 00:16:56,800 You know, they never learned them. 357 00:16:56,880 --> 00:16:59,400 And so finally they got that little chat in the office. 358 00:16:59,400 --> 00:17:00,960 You know, I was like, I'm not being mean. 359 00:17:00,960 --> 00:17:04,880 I'm not jumping down your oh, this is your job and I'm simply 360 00:17:04,880 --> 00:17:07,800 asking you to do your job. And I think just kind of getting 361 00:17:07,800 --> 00:17:10,760 on that understanding level of, you know, nobody's after you, 362 00:17:10,760 --> 00:17:12,200 nobody's trying to make you feel bad. 363 00:17:12,200 --> 00:17:14,760 Nobody's trying to create tension, but the second you 364 00:17:14,760 --> 00:17:16,680 learn your wines, guess what? I won't ever ask you. 365 00:17:16,920 --> 00:17:19,880 So that's on you again. It's accountability, it's 366 00:17:19,880 --> 00:17:22,119 perception. It's what are you willing to do, 367 00:17:22,119 --> 00:17:25,079 you know? So the interesting thing you 368 00:17:25,079 --> 00:17:28,920 said is that, at least if I understood this correctly, in 369 00:17:28,920 --> 00:17:33,080 order to serve food in the state of Utah, you have to have some 370 00:17:33,080 --> 00:17:35,760 kind of a license or a permit. Yes, you have to have a like. 371 00:17:35,760 --> 00:17:38,000 As an individual. Individual, correct. 372 00:17:38,000 --> 00:17:39,200 And you have to keep it yourself. 373 00:17:39,200 --> 00:17:42,360 So us as companies don't pay for it because you have to have it 374 00:17:42,360 --> 00:17:45,080 at any restaurant you go to. And it's not just held with the 375 00:17:45,080 --> 00:17:47,600 license, it's held with the individual and you have to have 376 00:17:47,600 --> 00:17:49,240 a liquor license. And then of course, your food 377 00:17:49,240

--> 00:17:52,880 handlers, everybody has to have, but the liquor license is that 378 00:17:52,880 --> 00:17:56,560 weird thing that isn't really a known thing and anywhere else 379 00:17:56,560 --> 00:18:00,120 I've been. So a bartender has to have a 380 00:18:00,120 --> 00:18:02,520 special license in order to be able to serve alcohol. 381 00:18:02,760 --> 00:18:05,600 Correct, the servers do as well. The servers do as well. 382 00:18:05,760 --> 00:18:07,440 Correct. Anybody who has who serves 383 00:18:07,440 --> 00:18:10,200 alcohol at all touches, handles alcohol, has to have a liquor 384 00:18:10,200 --> 00:18:13,480 license because the laws out here are pretty strict on how 385 00:18:13,480 --> 00:18:16,320 you can serve alcohol. So they're leaving it up to the 386 00:18:16,320 --> 00:18:20,360 individual to uphold those laws. And if not, then they do get 387 00:18:20,360 --> 00:18:24,320 arrested and it is they lose their license for five years. 388 00:18:26,000 --> 00:18:28,120 Wow, that's intense and. What's the process? 389 00:18:28,120 --> 00:18:31,080 Make it pretty serious. You just have to go online and 390 00:18:31,080 --> 00:18:34,120 take the test. It's like a couple hours, but 391 00:18:34,120 --> 00:18:35,400 yeah, it's just take a test online. 392 00:18:35,400 --> 00:18:36,200 It's pretty simple. Is there a? 393 00:18:36,200 --> 00:18:38,240 Fee that goes along with. That there is a fee that goes 394 00:18:38,240 --> 00:18:40,760 along with it as well. It's probably like 15 bucks. 395 00:18:41,760 --> 00:18:44,640 Is this something that if I'm working at a fast food 396 00:18:44,640 --> 00:18:46,120 restaurant that I need to have as well? 397 00:18:46,480 --> 00:18:48,120 No, you're not serving liquor there. 398 00:18:49,280 --> 00:18:52,880 Oh, so it's specific to liquor? Liquor alcohol license. 399 00:18:52,880 --> 00:18:54,720 Yeah, it's a liquor license to serve liquor. 400 00:18:54,760 --> 00:18:57,800 OK, so I misunderstood. If you're just handling food, 401 00:18:57,800 --> 00:18:59,000 this is not something that you need. 402 00:19:00,160 --> 00:19:02,320 Correct. Yeah, like, but people who are 403 00:19:02,320 --> 00:19:04,720 in the gas station who sell liquor and alcohol, they have to 404 00:19:04,720 --> 00:19:07,520 have their own license as well. It's like a different type of 405 00:19:07,520 --> 00:19:09,360 license so I'm not too familiar with it. 406 00:19:09,920 --> 00:19:11,960 OK, yeah, I've never heard of this anywhere else. 407 00:19:11,960 --> 00:19:13,520 Is is this? Is this weird? 408 00:19:13,720 --> 00:19:16,640 To Utah. It is because the liquor laws 409 00:19:16,640 --> 00:19:20,360 out here are a bit intense. They want to ensure that 410 00:19:20,360 --> 00:19:23,680 everybody is upheld and knows the rules. 411 00:19:24,560 --> 00:19:28,680 OK. You mentioned that perception is 412 00:19:28,680 --> 00:19:31,480 a big part of what you guys are talking about at work right now. 413 00:19:32,000 --> 00:19:38,080 Yes, say more about that. I just, I think right now it's a 414 00:19:38,080 --> 00:19:40,600 great thing that mental health is such a big conversation in 415 00:19:40,600 --> 00:19:42,960 everybody's lives, right? I think that's huge that we 416 00:19:42,960 --> 00:19:46,480 recognize this because having happiness and balance in our 417 00:19:46,480 --> 00:19:49,800 jobs is not something that we talked about really 2025 years 418 00:19:49,800 --> 00:19:51,560 ago, right? That wasn't, it was like just go 419 00:19:51,560 --> 00:19:54,600 to work and shut up. But now it's like, OK, where's 420 00:19:54,600 --> 00:19:56,000 my balance? Where's my happiness? 421 00:19:56,000 --> 00:20:00,680 But I think we focus so much on mental health that sometimes 422 00:20:00,680 --> 00:20:04,200 that's all we focus on and we don't have room to live. 423 00:20:04,600 --> 00:20:06,920 And so I think that's the biggest thing that I've been 424 00:20:06,920 --> 00:20:09,120 trying to teach my staff is like, nobody's ever 425 00:20:09,400 --> 00:20:11,240 intentionally trying to offend you. 426 00:20:11,760 --> 00:20:14,560 Nobody's ever intentionally trying to attack you. 427 00:20:14,720 --> 00:20:17,320 You know, just those little things of remembering that 428 00:20:17,640 --> 00:20:19,440 people are just having conversations and people are 429 00:20:19,440 --> 00:20:21,880 just living a normal life and you know. 430 00:20:22,600 --> 00:20:24,200 They're pretty sensitive right now. 431 00:20:24,200 --> 00:20:27,360 You know, a customer says one thing to them that irks them and 432 00:20:28,000 --> 00:20:29,840 they kind of fly off the handle a little bit. 433 00:20:29,840 --> 00:20:32,640 And you got to bring them back down to getting grounded and 434 00:20:32,640 --> 00:20:35,760 just realizing that, you know, everyone's not going to speak to 435 00:20:35,760 --> 00:20:37,480 you the way that you want to be spoken to. 436 00:20:37,480 --> 00:20:40,400 And that's just part of life. Again, it's just perception. 437 00:20:40,960 --> 00:20:49,520 Do you find that this is a new or a heightened reality since 438 00:20:49,520 --> 00:20:52,440 COVID? Like has this evolved since then 439 00:20:52,440 --> 00:20:56,360 or because of the some of the experiences in COVID or this is 440 00:20:56,360 --> 00:20:59,520 just the way it's always been? No, I definitely feel like COVID 441 00:20:59,520 --> 00:21:03,960 changed the way that humanity really works. 442 00:21:04,040 --> 00:21:06,960 Honestly, I feel like it kind of changed our culture a lot. 443 00:21:08,000 --> 00:21:11,800 I feel like everyone just got stuck in their house behind the 444 00:21:11,800 --> 00:21:16,320 computer and had to like just put their feelings out there and 445 00:21:16,320 --> 00:21:18,320 that was it, you know, like nothing had to come back to 446 00:21:18,320

--> 00:21:19,840 them. And they feel like when you go 447 00:21:19,840 --> 00:21:22,040 out in the real world, that's not really how it works, right? 448 00:21:23,240 --> 00:21:28,040 I feel like, I don't know, it just people want to work very 449 00:21:28,040 --> 00:21:31,680 less for the most money. That's another big thing because 450 00:21:31,680 --> 00:21:34,000 you have to pay your employees more just to get people to work, 451 00:21:34,000 --> 00:21:35,440 right? Nobody wanted to go to work. 452 00:21:35,440 --> 00:21:37,800 Everybody was scared. They didn't want to do anything. 453 00:21:37,800 --> 00:21:39,960 They definitely didn't want to work with the public if they 454 00:21:39,960 --> 00:21:44,600 were scared of COVID. So it was, it's something that 455 00:21:44,640 --> 00:21:48,080 you have to like, give them money, you know, like just show 456 00:21:48,080 --> 00:21:50,800 up to work, please, here's a few extra dollars, like, please just 457 00:21:50,800 --> 00:21:53,160 come to work. And then now that that's kind of 458 00:21:53,160 --> 00:21:55,200 changing, right? Our wages are getting back to 459 00:21:55,200 --> 00:21:58,440 like a normal sense of a wage. And people are not really happy 460 00:21:58,440 --> 00:22:00,400 with that because I feel like they should do like the least 461 00:22:00,400 --> 00:22:01,880 amount of work for the most amount of money. 462 00:22:01,880 --> 00:22:03,840 And that's just not the way reality really is. 463 00:22:03,840 --> 00:22:09,360 Those weird times, that's all. Do you see a difference across 464 00:22:09,360 --> 00:22:13,200 different age brackets in this type of attitude or did the 465 00:22:13,200 --> 00:22:18,040 COVID experience sort of reshift everybody's expectations in a in 466 00:22:18,040 --> 00:22:20,720 a work environment? I feel like it's kind of 467 00:22:20,720 --> 00:22:25,480 everybody, right? I don't feel like, I mean mostly 468 00:22:25,480 --> 00:22:27,520 for the people who had to work with the public. 469 00:22:27,600 --> 00:22:30,080 I think that was probably the people who have shifted their 470 00:22:30,080 --> 00:22:32,560 mindset the most because they were the ones who had to be paid 471 00:22:32,560 --> 00:22:34,320 the most to go out there and get the job done. 472 00:22:34,320 --> 00:22:38,520 Because so many people either used as used it as an excuse to 473 00:22:38,520 --> 00:22:42,160 be scared or were truly scared and just wanted to collect that 474 00:22:42,160 --> 00:22:44,640 unemployment check, which it was nice, let's be honest. 475 00:22:44,640 --> 00:22:47,000 But you got to get out there and live life after a while. 476 00:22:48,480 --> 00:22:53,480 Do you see is there any sort of a trend yet of people kind of 477 00:22:53,480 --> 00:22:58,040 letting go of sort of those expectations that came out of 478 00:22:58,040 --> 00:23:02,200 COVID or is there still quite a bit of resistance to shifting

479 00:23:02,200 --> 00:23:08,920 back into a post COVID reality? I feel like right now is 480 00:23:08,920 --> 00:23:12,040 actually that time that people are starting to see that, you 481 00:23:12,040 --> 00:23:14,680 know, life's going back to normal, you know, because even 482 00:23:14,720 --> 00:23:16,800 still for the past four years, I've been like sick. 483 00:23:16,800 --> 00:23:18,400 And they're like, I think I have COVID. 484 00:23:18,800 --> 00:23:20,960 I think I have COVID. I need to be in quarantine for 485 00:23:20,960 --> 00:23:23,200 10 days. And it's like, that's not what 486 00:23:23,200 --> 00:23:25,280 it is anymore. It's actually just a common cold 487 00:23:25,280 --> 00:23:26,960 and flu now. And I think now that more 488 00:23:26,960 --> 00:23:29,080 they're going to their doctors and doctors don't even want to 489 00:23:29,080 --> 00:23:31,520 really test for it anymore because of how expensive it is 490 00:23:32,200 --> 00:23:33,480 from what I've heard from my staff. 491 00:23:33,840 --> 00:23:36,920 And that the doctors like, it's just like a normal sickness 3 492 00:23:36,920 --> 00:23:39,040 days that it's kind of helping people get back to a normal 493 00:23:39,040 --> 00:23:40,920 sense of reality. Like, OK, we're not living in 494 00:23:40,920 --> 00:23:44,800 this crazy world where there's some virus out there that's 495 00:23:44,800 --> 00:23:48,280 going to kill everybody. Do you feel like there were a 496 00:23:48,280 --> 00:23:52,080 percentage of folks that were trying to take advantage of the 497 00:23:52,560 --> 00:23:56,600 the COVID scare and cause like were they were they getting paid 498 00:23:56,600 --> 00:23:58,880 if they tested positive for COVID and they couldn't come in? 499 00:23:59,960 --> 00:24:01,560 Well, most people would just say that they were scared and they 500 00:24:01,560 --> 00:24:03,440 didn't want to come to work. You know, that was something 501 00:24:03,440 --> 00:24:06,160 that I dealt with at my restaurant in Park City was, I 502 00:24:06,160 --> 00:24:08,480 remember like we got called back to work and I'm like, okay, 503 00:24:08,480 --> 00:24:11,200 because you still got a portion of your unemployment because 504 00:24:11,200 --> 00:24:14,040 your hours were still not the excess of what they were because 505 00:24:14,040 --> 00:24:16,320 you weren't fully open as a restaurant, right? 506 00:24:17,800 --> 00:24:19,680 But there would be those people who would just be like, Nope, 507 00:24:19,680 --> 00:24:21,440 I'm too scared. I'm not coming back to work. 508 00:24:21,440 --> 00:24:23,320 And it's like, if you refuse to work, then you can't get 509 00:24:23,320 --> 00:24:26,240 unemployment, you know? So unfortunately we had to do 510 00:24:26,240 --> 00:24:28,720 some hard realities with some people because a lot of people 511 00:24:28,720 --> 00:24:31,360 just wanted to hang out and sit at home and drink, which is 512 00:24:31,360 --> 00:24:33,960 nice. We did it for a while, but you 513 00:24:34,160 --> 00:24:36,560 know, after a while it's like, hey, the world still spins. 514 00:24:36,560 --> 00:24:37,800 So we got to keep going, you know? 515 00:24:38,280 --> 00:24:42,360 Right. So a lot of this staff training, 516 00:24:42,400 --> 00:24:48,200 team building mentality, manager work that you do is, you know, 517 00:24:48,200 --> 00:24:51,520 all geared about around as I see, it's sort of two things. 518 00:24:51,520 --> 00:24:54,360 One is helping that employee become the best version of 519 00:24:54,360 --> 00:24:58,360 themselves possible. And then two, allowing them to 520 00:24:58,360 --> 00:25:01,680 provide the best customer experience possible, right? 521 00:25:01,680 --> 00:25:06,120 Because restaurants are built on your regulars, It's built on 522 00:25:06,120 --> 00:25:09,840 word of mouth, like what if the customers had a good experience? 523 00:25:09,840 --> 00:25:13,240 Like that's the the best marketing that you know that 524 00:25:13,800 --> 00:25:16,040 that, that you could create in an environment like that. 525 00:25:16,960 --> 00:25:23,000 So I'm kind of curious to hear maybe about an exceptional 526 00:25:23,080 --> 00:25:28,880 customer service experience and and just kind of maybe how that 527 00:25:28,880 --> 00:25:32,080 unfolded. Like with me personally, like my 528 00:25:32,200 --> 00:25:33,560 somebody who gave me good customer. 529 00:25:34,000 --> 00:25:37,000 Service no, no, no from you and your staff, like something that 530 00:25:37,000 --> 00:25:40,120 you guys were able to provide to your customer base. 531 00:25:40,760 --> 00:25:43,480 I think the biggest thing is our attentiveness to our tables. 532 00:25:43,920 --> 00:25:46,920 I think with the steps that we are really big. 533 00:25:46,920 --> 00:25:48,440 It's following our steps of service. 534 00:25:48,440 --> 00:25:52,000 Right before I went to the Dodo, I had already known my steps of 535 00:25:52,000 --> 00:25:53,800 service working at higher end restaurants. 536 00:25:54,240 --> 00:25:56,480 And when you bring in a lot of people, they've worked at 537 00:25:56,480 --> 00:25:58,880 Denny's or you know, they've worked at other restaurants that 538 00:25:58,880 --> 00:26:01,680 are like little Mon paw shops and all they know is to run up 539 00:26:01,680 --> 00:26:04,880 to the table and grab an order. So us kind of giving them that 540 00:26:04,880 --> 00:26:07,200 structure of like, OK, you actually need to go out there, 541 00:26:07,200 --> 00:26:09,320 greet the table within one minute, have a drink on the 542 00:26:09,320 --> 00:26:12,040 table within two minutes. You need to do suggestive 543 00:26:12,040 --> 00:26:14,840 selling as well because that's going to help get you yourself 544 00:26:15,720 --> 00:26:18,520 offering a specific appetizer. You know, just really hitting 545 00:26:18,520 -->

00:26:21,080 those steps of service is really where I feel like the Dodo 546 00:26:21,080 --> 00:26:24,280 separated itself from other restaurants because other 547 00:26:24,280 --> 00:26:26,200 restaurants are like, you breathe, you have a pole so you 548 00:26:26,200 --> 00:26:28,840 can take an order, cool, go out there, you know, and we're like, 549 00:26:28,920 --> 00:26:30,600 and that's not going to work for us. 550 00:26:31,800 --> 00:26:33,360 Can you, I'm going to put you on the spot here. 551 00:26:33,360 --> 00:26:35,520 And if, if you can't, if there's not an example that pops to 552 00:26:35,520 --> 00:26:37,880 mind, that's all right. But is there maybe a specific 553 00:26:37,880 --> 00:26:40,720 example of an instance where you or your staff like really went 554 00:26:40,720 --> 00:26:43,480 above and beyond to help a a customer? 555 00:26:44,480 --> 00:26:47,400 I feel like we really try to do that with everybody, you know, 556 00:26:47,400 --> 00:26:50,920 like we're not like picky choosy, you know, like whatever 557 00:26:50,920 --> 00:26:54,080 we try to do, we try to do the best and try to help any 558 00:26:54,080 --> 00:26:55,840 customer with whatever they may have. 559 00:26:55,840 --> 00:27:00,720 Like on Thanksgiving, we're slammed with Thanksgiving pies 560 00:27:00,720 --> 00:27:03,400 because we're really well known for our bakery and our house 561 00:27:03,400 --> 00:27:06,240 made desserts. So we had people at the end of 562 00:27:06,240 --> 00:27:08,720 the during the day calling and I'm like, they're like, we don't 563 00:27:08,720 --> 00:27:11,320 have a pie for Thanksgiving. I'm like call at 9:30 tonight 564 00:27:11,360 --> 00:27:13,960 before we close. And if there's anything that we 565 00:27:13,960 --> 00:27:16,120 can do, if nobody came to pick up their pie, I'll sell it to 566 00:27:16,120 --> 00:27:17,920 you. You know, anything that we can 567 00:27:17,920 --> 00:27:20,600 do to make anybody's guest experience better, I feel like 568 00:27:21,160 --> 00:27:22,920 we don't really single that out. And I feel like we try to do 569 00:27:22,920 --> 00:27:25,440 that with every single customer because if it's not for the 570 00:27:25,440 --> 00:27:27,240 customer, we wouldn't have a business. 571 00:27:28,360 --> 00:27:34,320 I'm true. How about some future plans for 572 00:27:34,320 --> 00:27:35,560 the Dodo? Are there any kind of 573 00:27:35,640 --> 00:27:37,600 interesting or special projects going on there? 574 00:27:38,280 --> 00:27:41,000 Right now we're working on our sunroom, our interior designers 575 00:27:41,040 --> 00:27:44,520 getting everything made-up of. We have like this little side 576 00:27:44,520 --> 00:27:47,000 patio that during the summer time is kind of a hangout 577 00:27:47,000 --> 00:27:49,120 waiting area. But during the winter we put 578 00:27:49,120 --> 00:27:50,840 tables in there. And last winter was our first 579 00:27:50,840 --> 00:27:55,200 winter in there and it's kind of cold, not really too decorative, 580 00:27:55,200 --> 00:27:57,480 you know, not too much ambience. So right now we're really 581 00:27:57,480 --> 00:28:01,000 working on putting in like curtains or fans, new lights, 582 00:28:01,320 --> 00:28:03,560 some really cool things to spruce up that. 583 00:28:04,760 --> 00:28:07,080 But I think our main focus in our business with our 584 00:28:07,080 --> 00:28:09,360 corporation right now is that new restaurant that we're 585 00:28:09,360 --> 00:28:12,600 building that will be done. I think April first is what the 586 00:28:12,640 --> 00:28:15,320 owner said that he gave the contractor his final date on. 587 00:28:16,640 --> 00:28:18,040 Tell us about the new restaurant. 588 00:28:18,080 --> 00:28:20,960 Where's it going? Is it the same name and concept? 589 00:28:21,360 --> 00:28:24,280 No, it's completely different. So it's called Henry Baker. 590 00:28:24,280 --> 00:28:27,080 It's more of like a five star, very high end restaurant. 591 00:28:27,080 --> 00:28:29,480 During the day it's going to be coffee and crepes. 592 00:28:30,000 --> 00:28:33,120 And with our coffee, we actually have one, the roaster that the 593 00:28:33,160 --> 00:28:35,880 owner had bought, there's only one of three in the state of 594 00:28:35,880 --> 00:28:38,720 Utah. It looks like it's like the 595 00:28:38,720 --> 00:28:41,800 Cadillac of all of the roasters. You know, it was beautiful. 596 00:28:41,800 --> 00:28:46,040 It's orange, it's gorgeous, and he has some really cool 597 00:28:46,040 --> 00:28:47,960 decoration ideas. We have a really cool wine 598 00:28:47,960 --> 00:28:49,160 cellar that's going to be in there. 599 00:28:49,160 --> 00:28:51,880 So during the day it's this coffee and crepe shop, and then 600 00:28:51,880 --> 00:28:56,040 some of the walls actually kind of move out to get into the 601 00:28:56,040 --> 00:28:58,000 restaurant. It's gonna be reservation only, 602 00:28:58,000 --> 00:29:00,200 so you're gonna have to have a code before you even go in 603 00:29:00,200 --> 00:29:01,840 there. So it's gonna be really private, 604 00:29:01,840 --> 00:29:04,320 more high end dining, really high booths. 605 00:29:04,640 --> 00:29:06,680 There's a private dining room in there as well. 606 00:29:07,880 --> 00:29:11,040 We have brought it. He bought this big, huge wood 607 00:29:11,040 --> 00:29:14,160 beam that is from the railroad actually, and it's over. 608 00:29:14,360 --> 00:29:17,880 No, it's over 100 years, maybe 200 years old that he had gotten 609 00:29:17,880 --> 00:29:20,640 from one of the guys who bought all the property by the Great 610 00:29:20,640 --> 00:29:22,720 Salt Lake. So it was part of that railroad 611 00:29:22,720 --> 00:29:24,800 in there. And then like the old school 612 00:29:25,040 --> 00:29:28,040 blue telephone lights, he has those in there as well. 613

00:29:28,040 --> 00:29:30,360 So some really historic items are going to be inside this 614 00:29:30,360 --> 00:29:32,760 restaurant as well with the build out and it's going to be 615 00:29:32,800 --> 00:29:34,400 really cool. It's beautiful. 616 00:29:34,400 --> 00:29:36,040 It's so gorgeous. Yeah. 617 00:29:36,120 --> 00:29:38,400 You're excited about it. Are will you be involved with it 618 00:29:38,400 --> 00:29:41,240 at all or you you're anchoring the Yeah, yeah. 619 00:29:41,760 --> 00:29:44,600 I don't think so, yeah. I was like, there's some chirp, 620 00:29:44,600 --> 00:29:46,720 chirp happening, but we'll see. I mean, whatever the owner 621 00:29:46,720 --> 00:29:48,760 thinks is best for the restaurant, I'll always support. 622 00:29:48,760 --> 00:29:50,960 But I would definitely, you know, always love that 623 00:29:50,960 --> 00:29:54,400 opportunity to do something. Would this be an expansion of 624 00:29:54,400 --> 00:29:57,080 your role or would it be potentially, you know, moving 625 00:29:57,080 --> 00:30:00,120 from the Dodo to Henry Maker? I wouldn't know. 626 00:30:00,160 --> 00:30:02,680 That would be up to the owner. You know, I know that he time 627 00:30:02,680 --> 00:30:04,360 will tell. Yeah, that time will tell. 628 00:30:04,360 --> 00:30:05,960 We'll see that he ends up deciding on. 629 00:30:05,960 --> 00:30:09,440 But you know, I definitely put it in his mind to keep me in 630 00:30:09,440 --> 00:30:13,040 mind. So I see you've got quite a bit 631 00:30:13,040 --> 00:30:17,400 of artwork there, and a lot of folks I know that have a lot of 632 00:30:17,400 --> 00:30:19,320 tattoos. There's quite a bit of meaning 633 00:30:19,600 --> 00:30:22,080 to them. Are there meanings behind the 634 00:30:22,080 --> 00:30:24,520 artwork that you have there? Oh yes, absolutely. 635 00:30:25,440 --> 00:30:28,080 I've lived, like I said, a pretty crazy rebellious 636 00:30:28,080 --> 00:30:31,320 lifestyle when I was younger. So a lot of stories, a lot of 637 00:30:31,400 --> 00:30:36,840 living life, you know, OWL is for all the knowledge that I've 638 00:30:36,840 --> 00:30:39,720 gained and you know, all the lessons that I've had to learn. 639 00:30:40,360 --> 00:30:42,480 Clipper ship because I'm always set and sail. 640 00:30:42,480 --> 00:30:45,240 This is actually the longest I've lived in one place my whole 641 00:30:45,240 --> 00:30:49,040 life. So I'm usually out every two to 642 00:30:49,040 --> 00:30:52,240 three years. I move, but I'm planning my feet 643 00:30:52,240 --> 00:30:55,280 now, so that's been nice. And then a compass with no 644 00:30:55,280 --> 00:30:57,560 direction because I never really know where I'm headed. 645 00:30:57,560 --> 00:31:00,360 I'm just kind of always winging it and going with the flow of 646 00:31:00,360 --> 00:31:03,560 life, you know? Any reason why you chose that 647 00:31:03,560 --> 00:31:06,400 particular arm? No, I

don't know. 648 00:31:06,400 --> 00:31:10,560 I just started. I was when I was really young, I 649 00:31:10,600 --> 00:31:13,360 this is all a cover up actually from this part up. 650 00:31:13,720 --> 00:31:16,520 So when I was young I started on this arm and then covered it up 651 00:31:16,520 --> 00:31:22,520 because it was not pretty. All right, so I hear that 652 00:31:22,520 --> 00:31:25,160 there's a sandwich that you guys are pretty well known for. 653 00:31:25,560 --> 00:31:28,280 Tell me about that. Yes, our Turkey sandwich, our 654 00:31:28,280 --> 00:31:31,240 Turkey is literally the best Turkey in the world. 655 00:31:31,240 --> 00:31:33,400 I don't care what anybody says, there's nobody that could beat 656 00:31:33,400 --> 00:31:35,240 us. And I even thought the same 657 00:31:35,240 --> 00:31:37,280 thing, like I have celiac disease actually. 658 00:31:37,280 --> 00:31:41,240 So when I first started working at the dildo, I tried the Turkey 659 00:31:41,240 --> 00:31:43,640 and I'm like, yeah, well, Turkey like because I didn't actually 660 00:31:43,640 --> 00:31:45,760 have it on a sandwich, right? Because we didn't have any 661 00:31:45,760 --> 00:31:47,920 gluten free bread. We do have gluten free bread now 662 00:31:48,360 --> 00:31:51,800 so that's a great thing. But our Turkey, we smoke it in 663 00:31:51,800 --> 00:31:55,280 house, we brine it in house and the flavor of our Turkey is so 664 00:31:55,280 --> 00:31:57,200 good. Like I can't even explain it. 665 00:31:57,280 --> 00:31:59,760 Anytime I go anywhere else to get a Turkey sandwich, I'm like, 666 00:32:00,200 --> 00:32:03,640 this is not good at all because I'm so spoiled that the dodo. 667 00:32:03,640 --> 00:32:08,040 Our Turkey is so so good and then you dip it in a BBQ sauce 668 00:32:08,240 --> 00:32:11,040 which I am allergic so I've never had the BBQ sauce but I've 669 00:32:11,040 --> 00:32:13,400 heard it's amazing. Now are you allergic because of 670 00:32:13,400 --> 00:32:14,480 the celiac? Is there? 671 00:32:14,480 --> 00:32:15,040 Yes. Gluten. 672 00:32:15,040 --> 00:32:16,680 Yeah. OK, yeah, there's gluten in it, 673 00:32:16,680 --> 00:32:20,440 so I can't unfortunately have it, but I've heard it's the best 674 00:32:20,440 --> 00:32:22,640 thing. Then everybody comes for it. 675 00:32:22,640 --> 00:32:24,840 Like no matter what. Even the day after Thanksgiving, 676 00:32:24,840 --> 00:32:27,000 people were there eating their Turkey sandwiches and we were 677 00:32:27,000 --> 00:32:29,040 laughing. We were like, not enough Turkey 678 00:32:29,040 --> 00:32:30,240 yesterday. They're like, it's not as good 679 00:32:30,240 --> 00:32:33,520 as this, OK. It's really funny. 680 00:32:35,600 --> 00:32:40,600 Where do you think your leadership tendencies or 681 00:32:40,880 --> 00:32:44,920 abilities come from? Or either of your parents kind 682 00:32:44,920 --> 00:32:47,840 of inspirational in that way. Yeah, I definitely get it from 683 00:32:47,840 --> 00:32:50,520 my mom. Both my parents, well, my mom 684 00:32:50,520 --> 00:32:54,720 and my stepdad are both entrepreneurs, so I have been 685 00:32:54,720 --> 00:32:56,280 lucky to have it in my household. 686 00:32:56,280 --> 00:32:58,600 And anytime like I want to network with business, I always 687 00:32:58,600 --> 00:33:01,160 can call my stepdad or my mom and really get some great, good 688 00:33:01,200 --> 00:33:04,360 business advice because they've built businesses from the ground 689 00:33:04,360 --> 00:33:06,440 up. They recently sold one of their 690 00:33:06,440 --> 00:33:09,400 businesses and looking to step away full time. 691 00:33:09,400 --> 00:33:12,000 But it's kind of hard because, you know, when you work so much 692 00:33:12,000 --> 00:33:13,760 of your whole life, it's really hard to just be like, I don't 693 00:33:13,760 --> 00:33:16,160 want to work anymore. Yeah. 694 00:33:16,200 --> 00:33:19,880 So my parents are really great influences in my life and have 695 00:33:19,880 --> 00:33:21,680 really shown me some great direction in business. 696 00:33:22,840 --> 00:33:25,720 Do you ever think about going out on your own and doing 697 00:33:25,720 --> 00:33:27,320 something? Absolutely. 698 00:33:27,320 --> 00:33:30,120 I think one day I will end up owning my own business. 699 00:33:30,640 --> 00:33:32,640 I'm not sure that it would be something in the restaurant 700 00:33:32,640 --> 00:33:34,080 because restaurants are tough man. 701 00:33:34,080 --> 00:33:36,560 Just being AGM is hard. I can't imagine being the owner, 702 00:33:38,240 --> 00:33:41,840 being AGMI have so much work and being the owner. 703 00:33:41,840 --> 00:33:44,920 I just couldn't imagine. But I think one day I'll 704 00:33:44,920 --> 00:33:47,200 probably end up owning my own business. 705 00:33:47,640 --> 00:33:50,480 Any idea what it might be and any thoughts? 706 00:33:50,880 --> 00:33:55,080 No, I'm winging it. It'll pop into my lap one day 707 00:33:55,080 --> 00:33:56,440 and I'll be like, you know what? This is it. 708 00:33:56,440 --> 00:33:58,480 This is what I'm going to do for the rest of my life. 709 00:33:58,600 --> 00:34:00,960 Yeah. Let's shift gears for a minute 710 00:34:00,960 --> 00:34:06,280 and maybe Rachel, tell me about a particular challenge, personal 711 00:34:06,280 --> 00:34:10,360 or professional that you've overcome, what that was like and 712 00:34:10,360 --> 00:34:11,639 some lessons learned going through. 713 00:34:12,880 --> 00:34:15,679 I would just say maybe this past year, this past year, I've done 714 00:34:15,679 --> 00:34:20,040 a lot of focus on my mental health growth. 715 00:34:20,600 --> 00:34:24,480 I've been sober so I haven't drank at all, which is hard and 716 00:34:24,480 --> 00:34:26,360 different for me being in the restaurant industry. 717 00:34:26,360 --> 00:34:29,360 I love being a

bartender like that was I was a chef with 718 00:34:29,360 --> 00:34:30,800 cocktails. That's the way I always said it. 719 00:34:30,800 --> 00:34:33,080 Like I absolutely was passionate, loved it. 720 00:34:33,960 --> 00:34:36,600 I love wine, you know, just the different flavors, the Blues, 721 00:34:36,600 --> 00:34:40,560 the Reds, the dries, the tendons of the wine, just everything 722 00:34:40,560 --> 00:34:43,159 that kind of comes along with alcohol being in this industry. 723 00:34:43,679 --> 00:34:47,159 And it's been gone 298 days today. 724 00:34:47,639 --> 00:34:51,199 So I had quit drinking and I'm just taking a year break. 725 00:34:51,239 --> 00:34:54,679 And I just wanted a lot of mental clarity to see my growth 726 00:34:54,679 --> 00:34:57,840 as a woman and what I truly want for like the rest of my life. 727 00:34:58,280 --> 00:35:01,680 And I think to do that, you have to get rid of all temporary 728 00:35:01,680 --> 00:35:06,320 satisfactions and anything that might influence your mental 729 00:35:06,320 --> 00:35:08,240 health and just kind of have a clean slate. 730 00:35:08,240 --> 00:35:09,760 And that's what I've done this past year. 731 00:35:10,360 --> 00:35:14,200 It's been difficult, but you know, it's a lot of independent 732 00:35:14,200 --> 00:35:16,800 time and a lot of solo time. You know, it changes your group 733 00:35:16,800 --> 00:35:18,920 of friends. It kind of changes every single 734 00:35:18,920 --> 00:35:20,920 thing in your life when you take that big step back. 735 00:35:22,160 --> 00:35:25,240 What has been maybe your biggest learning from all this? 736 00:35:27,280 --> 00:35:30,840 I would just say I've learned to appreciate myself more. 737 00:35:30,840 --> 00:35:32,560 I've always been pretty tough on myself. 738 00:35:33,080 --> 00:35:36,120 I'm, I mean, I think everybody's really their own biggest critic, 739 00:35:36,120 --> 00:35:39,080 right? But I'm even more of my own 740 00:35:39,080 --> 00:35:41,080 biggest critic and I'm pretty tough on myself. 741 00:35:41,080 --> 00:35:44,040 And growing up, I started modeling when I was young. 742 00:35:44,040 --> 00:35:45,840 And so I think kind of always being in the limelight and 743 00:35:45,840 --> 00:35:48,520 people judging you all the time, like you always had like that 744 00:35:48,520 --> 00:35:51,280 sense of insecurity. And I think this past year I 745 00:35:51,280 --> 00:35:54,360 really gained my my power back, you know, and I've really just 746 00:35:54,360 --> 00:35:57,320 kind of taken that power and that confidence that I lost 747 00:35:57,320 --> 00:36:00,040 along the way a little bit and took control of it. 748 00:36:00,280 --> 00:36:04,960 So that's been really big. Who has been able to kind of 749 00:36:04,960 --> 00:36:06,880 support you on this path in the past year? 750 00:36:08,640 --> 00:36:11,760 My staff has honestly been insanely great. 751 00:36:11,880 --> 00:36:14,400 Like my staff, I have so many people who have gotten sober 752 00:36:14,400 --> 00:36:17,560 actually underneath me as well, just because it's so easy in our 753 00:36:17,560 --> 00:36:20,200 industry to get off work, sit down at the bar, have a drink. 754 00:36:20,200 --> 00:36:22,600 It's been a long shift, you know, after you have a long 755 00:36:22,600 --> 00:36:24,280 shift to go hit the gym. It's hard. 756 00:36:24,560 --> 00:36:27,200 And so that's something that I think I've been trying to really 757 00:36:27,200 --> 00:36:30,040 push and I have some guys that work underneath me and they're 758 00:36:30,040 --> 00:36:32,320 all hitting the gym now and they're just really doing their 759 00:36:32,320 --> 00:36:34,280 best. And I think that's really cool 760 00:36:34,280 --> 00:36:36,920 to see to kind of plant seeds. I always say like, I'm a seed 761 00:36:36,920 --> 00:36:38,320 planter. You know, you might not hear me 762 00:36:38,320 --> 00:36:41,600 today because you're in that part of your life where you're 763 00:36:41,600 --> 00:36:44,560 not willing or you're not ready or, you know, you're just not 764 00:36:44,560 --> 00:36:46,520 there yet. But I know I'm going to plant 765 00:36:46,520 --> 00:36:48,240 that seed. Maybe in a couple of years, 766 00:36:48,240 --> 00:36:50,320 you'll think back to that conversation that we may have 767 00:36:50,320 --> 00:36:51,600 had. And you're like, you know what? 768 00:36:51,920 --> 00:36:54,200 This is what Rachel's saying, and this is what Rachel meant. 769 00:36:54,200 --> 00:36:58,440 And I'm open to this growth. Now, whether for yourself or for 770 00:36:58,440 --> 00:37:02,000 any of the employees, were there like 12 step programs involved 771 00:37:02,000 --> 00:37:05,400 that were helpful or just kind of like decisions that were made 772 00:37:05,400 --> 00:37:07,840 that just starting today I'm done. 773 00:37:08,440 --> 00:37:10,160 No, because it wasn't an addiction thing. 774 00:37:10,160 --> 00:37:11,680 It's more of a lifestyle thing, right? 775 00:37:12,280 --> 00:37:14,840 It's not so much that I'm addicted and I need this and I 776 00:37:14,840 --> 00:37:17,400 can't survive without it. It's more of just like these are 777 00:37:17,400 --> 00:37:19,920 the lifestyle habits we've created throughout our life. 778 00:37:19,960 --> 00:37:23,680 And so to change those, you have to literally change everything, 779 00:37:23,680 --> 00:37:24,840 right? Because that's been your 780 00:37:24,840 --> 00:37:27,720 lifestyle your entire life. And the same with all of the 781 00:37:27,720 --> 00:37:29,920 employees as well. It's just a part of the 782 00:37:29,920 --> 00:37:32,360 lifestyle to get off, sit down at the bar, go out with the 783 00:37:32,360 --> 00:37:35,720 other servers, go hit another bar and have a drink, you know, 784 00:37:35,720 --> 00:37:37,720 and just kind of, it's just that lifestyle. 785

00:37:37,720 --> 00:37:40,880 So none of us are addicted. I've never been addicted in my 786 00:37:40,880 --> 00:37:43,400 life. I will drink again one day, but 787 00:37:43,400 --> 00:37:46,080 this year I just have taken that break to really just push myself 788 00:37:46,080 --> 00:37:47,880 mentally and really grow as a woman. 789 00:37:48,280 --> 00:37:50,600 And especially being in this industry, it's a man's industry, 790 00:37:50,600 --> 00:37:53,240 let's be honest. So to make moves as a woman, I 791 00:37:53,240 --> 00:37:56,160 think you got to kind of really be level headed. 792 00:37:56,560 --> 00:37:57,960 Oh, say. Say more about this. 793 00:37:57,960 --> 00:38:01,880 Say more about what it's like to be a woman as a general manager 794 00:38:01,920 --> 00:38:05,960 at a nice restaurant like that. Well, we're, I mean, it's just 795 00:38:05,960 --> 00:38:08,000 the, I think it's just the industry itself, right? 796 00:38:08,000 --> 00:38:10,720 So when I bartended in California, I bartended in 797 00:38:10,720 --> 00:38:13,800 Fullerton, CA at this place called the Continental Room. 798 00:38:13,800 --> 00:38:17,840 It's one of the oldest bars down there and it was one of the bars 799 00:38:17,840 --> 00:38:21,560 that I bartended out down there. But I remember I had to work the 800 00:38:21,560 --> 00:38:24,400 VIP back bar because women were allowed to bartend. 801 00:38:24,680 --> 00:38:27,400 And like we're like, imagine saying that in today's day and 802 00:38:27,400 --> 00:38:31,240 age, like this was only 20 years ago, 15 years ago. 803 00:38:31,240 --> 00:38:35,040 I don't know how old I am. Well, 15 years ago, but you 804 00:38:35,040 --> 00:38:37,760 know, it's, Can you imagine like nowadays being like, sorry, you 805 00:38:37,760 --> 00:38:39,760 can't bartend because you're a woman, but you can go in the 806 00:38:39,760 --> 00:38:42,800 back in the VIP bartending and that's where you're allowed to 807 00:38:42,800 --> 00:38:44,880 bartend because you're a woman, right. 808 00:38:44,880 --> 00:38:48,080 So for me, it was just kind of, I think even since I was like, 809 00:38:48,080 --> 00:38:52,000 that was when I was 21 and 22. And I think just kind of making 810 00:38:52,000 --> 00:38:54,800 moves as a woman and being like, OK, well, that's kind of weird, 811 00:38:54,880 --> 00:38:57,680 you know, but I'm willing to do it because I'm going to push and 812 00:38:57,680 --> 00:39:00,360 make moves with where I can fit in in this little box. 813 00:39:01,240 --> 00:39:05,720 And then I think even with my employees, they, a lot of them 814 00:39:05,720 --> 00:39:08,480 are University of Utah students or Westminster students. 815 00:39:08,480 --> 00:39:10,880 And they just say, like, I'm learning in my business class 816 00:39:10,880 --> 00:39:13,880 now that, you know, women are always like, you always think of 817 00:39:13,880 --> 00:39:16,720 like women managers as a bitch. But then you think of a man as 818 00:39:16,720 --> 00:39:18,720 like a strong man. And it's like, why do we not use 819 00:39:18,720 --> 00:39:21,840 that word with men, but we use this word with women because 820 00:39:21,840 --> 00:39:23,280 they're strong and they're direct. 821 00:39:23,280 --> 00:39:25,200 And, you know, women are supposed to be feminine and 822 00:39:25,200 --> 00:39:28,680 quiet and not really supposed to speak up or really have much of 823 00:39:28,680 --> 00:39:30,840 an opinion. And that's not just who I am as 824 00:39:30,840 --> 00:39:33,400 a woman. And that's not what I want to be 825 00:39:33,400 --> 00:39:35,000 as a woman. And some people want to be that. 826 00:39:35,000 --> 00:39:36,960 And that's totally fine. But for me, that's not it. 827 00:39:36,960 --> 00:39:40,120 I came here to make moves. And when I won best bartender in 828 00:39:40,120 --> 00:39:43,360 Park City, I was actually the first woman to ever win in 2019. 829 00:39:43,720 --> 00:39:46,400 I was like in 2019, the first woman. 830 00:39:46,520 --> 00:39:48,560 Like, that's kind of ridiculous, don't you think? 831 00:39:48,560 --> 00:39:52,200 Like, why have all these years gone by and no woman has won 832 00:39:52,200 --> 00:39:55,000 this, you know? But I came here to make those 833 00:39:55,000 --> 00:39:57,120 moves, so. Well, and it blows my mind even 834 00:39:57,120 --> 00:40:00,160 more that you're talking about where you were in California, 835 00:40:00,160 --> 00:40:02,520 that you, you just weren't even permitted. 836 00:40:03,600 --> 00:40:07,640 Like it just wasn't even an option. 20 years ago, that's not 837 00:40:07,640 --> 00:40:10,200 that long ago. We're not talking about, you 838 00:40:10,200 --> 00:40:11,720 know, when my parents were growing up. 839 00:40:11,720 --> 00:40:14,520 Exactly. That's how I'm like, yeah. 840 00:40:15,160 --> 00:40:18,280 So I think it's just because I've had that. 841 00:40:18,480 --> 00:40:20,960 It's something that's driven me a little bit more, you know, 842 00:40:20,960 --> 00:40:23,160 because those setbacks and like, oh, you can't do this because 843 00:40:23,160 --> 00:40:25,240 you're a woman or you shouldn't do that because you're a woman. 844 00:40:25,240 --> 00:40:28,080 It makes me just push a little bit harder to do it because I'm 845 00:40:28,080 --> 00:40:32,840 a woman. So I want to talk a little bit 846 00:40:32,840 --> 00:40:38,080 more about that challenge of the past year of deciding that you 847 00:40:38,080 --> 00:40:41,040 were, there's no addiction, but hey, I'm just going to take a 848 00:40:41,040 --> 00:40:44,520 year off from drinking. And a lot of the time that you 849 00:40:44,520 --> 00:40:47,280 may have spent socially, you know, kind of doing those 850 00:40:47,280 --> 00:40:50,520 things, hanging out at the bar afterwards, maybe, you know, go 851 00:40:50,520 --> 00:40:51,960 into another one with

your friends. 852 00:40:51,960 --> 00:40:54,520 Like that was just sort of the routine and the pattern and 853 00:40:54,760 --> 00:40:57,880 you're you're kind of your social process, your social 854 00:40:57,880 --> 00:41:01,280 network is kind of built around those habits. 855 00:41:01,800 --> 00:41:07,000 What were you able to fill those with as you eliminated that? 856 00:41:08,520 --> 00:41:11,400 The biggest thing is the gym. I joined this program called 857 00:41:11,400 --> 00:41:14,200 Reliant Fitness that one of my friends back in California, Brad 858 00:41:14,200 --> 00:41:16,720 Dunn, had started. It's this big fitness program 859 00:41:16,720 --> 00:41:18,600 and it comes along with sobriety, which is the big 860 00:41:18,600 --> 00:41:19,920 reason to why I pushed you to be. 861 00:41:19,920 --> 00:41:21,320 So where he's like, you have to not drink. 862 00:41:21,320 --> 00:41:27,000 And I'm like, OK, so I go to the gym and that's like, honestly 863 00:41:27,000 --> 00:41:29,880 been my mental clarity. And there's a lot of people in 864 00:41:29,880 --> 00:41:32,000 there that now, you know, you walk in, you're like, hey, you 865 00:41:32,000 --> 00:41:34,600 fist bump half the people that are there because I'm in the gym 866 00:41:34,600 --> 00:41:37,080 so much, which I never thought would really be me. 867 00:41:38,200 --> 00:41:40,640 But it gives me like that mental clarity also gives me time for 868 00:41:40,640 --> 00:41:42,720 myself, right? Because being in the restaurant 869 00:41:42,720 --> 00:41:45,480 and always being around people all the time, it's kind of nice 870 00:41:45,480 --> 00:41:48,000 to decompress and literally just have time for myself, put my 871 00:41:48,000 --> 00:41:49,640 headphones in and turn the world off. 872 00:41:51,000 --> 00:41:52,880 I really like concerts. I still go to concerts. 873 00:41:52,880 --> 00:41:54,440 I just went to Zach Bryan last week. 874 00:41:55,720 --> 00:41:58,440 My sister was drinking. I wasn't, you know, so it's just 875 00:41:58,560 --> 00:42:00,640 kind of, I don't mind. I don't care if people drink 876 00:42:00,640 --> 00:42:02,200 around me. But when it gets to that point 877 00:42:02,200 --> 00:42:04,400 where everybody starts to get drunk, it's my sign to go. 878 00:42:04,400 --> 00:42:08,240 And I'm like, OK, you guys are on another level than me, but I 879 00:42:08,240 --> 00:42:10,200 still go out here and there. I just don't. 880 00:42:11,000 --> 00:42:12,880 Nothing like I used to, right? It's not. 881 00:42:12,880 --> 00:42:14,880 Again, my lifestyle has just completely changed. 882 00:42:14,880 --> 00:42:17,240 And I think it's just a lot more well balanced now with a lot 883 00:42:17,600 --> 00:42:20,920 healthier things like the gym or going out and grabbing coffee, 884 00:42:20,920 --> 00:42:23,280 spending time with my family, taking my dog on a walk. 885 00:42:23,280 --> 00:42:25,600 Just healthier things than drinking. 886 00:42:25,600 --> 00:42:28,640 I. Want to go back to your staff, 887 00:42:29,280 --> 00:42:34,560 you obviously you go out of your way to help them, to teach them, 888 00:42:34,560 --> 00:42:38,880 to train them, to help them sort of develop in their profession, 889 00:42:38,920 --> 00:42:42,320 in their jobs. You know, and one of the things 890 00:42:42,320 --> 00:42:47,400 I hear from most of the folks that I talked to is that labor 891 00:42:47,400 --> 00:42:51,920 market still relatively tight. So finding good folks and 892 00:42:51,920 --> 00:42:54,560 holding on to them can be a big challenge. 893 00:42:55,000 --> 00:42:58,840 I'm curious some things that you've tried and found success 894 00:42:58,840 --> 00:43:02,280 with on both the recruiting side as well as the retention side. 895 00:43:04,760 --> 00:43:07,400 I think it's a little bit more difficult in Utah, I feel like 896 00:43:07,400 --> 00:43:10,440 because the servers out here only make 2/13 an hour, right? 897 00:43:10,440 --> 00:43:12,840 So the entirety of their income is based off of TIPS. 898 00:43:13,160 --> 00:43:16,200 And with the inflation this past year in America, I think it's 899 00:43:16,200 --> 00:43:18,360 been a little bit harder. We all know that eating out is a 900 00:43:18,360 --> 00:43:20,240 luxury, right? That's not something that we all 901 00:43:20,240 --> 00:43:22,800 can afford every day of the week, but that's something that 902 00:43:22,800 --> 00:43:24,520 when we go out, we want to make sure that it's a great 903 00:43:24,520 --> 00:43:29,280 experience. I feel like with our staff, 904 00:43:29,360 --> 00:43:33,480 that's kind of how we kept everybody is again, we're just 905 00:43:33,480 --> 00:43:36,360 that neighborhood restaurant and they really loved the job. 906 00:43:36,480 --> 00:43:38,800 When times have gotten hard, like we had construction this 907 00:43:38,800 --> 00:43:41,320 summer where we had zero access to the front of our restaurant. 908 00:43:41,320 --> 00:43:43,920 And then when you went to the back, the city had signs. 909 00:43:43,920 --> 00:43:47,320 It was like local traffic only when it didn't say anything 910 00:43:47,320 --> 00:43:49,800 about how to get to the Dodo. So unless you were local, you 911 00:43:49,800 --> 00:43:51,760 really didn't know how to get to our restaurant. 912 00:43:52,280 --> 00:43:54,960 And I think our staff just really appreciated all those 913 00:43:54,960 --> 00:43:57,840 customers that came in, all the family time that we have with 914 00:43:57,840 --> 00:43:59,840 them. And I think for me is my 915 00:43:59,840 --> 00:44:02,920 leadership. It's just, I don't know, I'm 916 00:44:02,920 --> 00:44:04,760 kind of indifferent about this, but like treating them like 917 00:44:04,760 --> 00:44:07,080 family, right? Because I am very understanding 918 00:44:07,080 --> 00:44:09,600 because I was a rebel. And

if I didn't have a boss back 919 00:44:09,600 --> 00:44:12,240 in the day who had given me chances and kind of kicked my 920 00:44:12,240 --> 00:44:15,000 booty a little bit, then I wouldn't be the woman I am in 921 00:44:15,000 --> 00:44:17,800 Business Today. And I can definitely say that. 922 00:44:17,800 --> 00:44:20,440 And I think that they kind of need that too sometimes, you 923 00:44:20,440 --> 00:44:24,200 know, and I think that's where I step in is, you know, I can see 924 00:44:25,080 --> 00:44:26,680 when someone is just kind of a jerk. 925 00:44:26,720 --> 00:44:29,760 And I can see when someone is kind of a rebel and just needs a 926 00:44:29,760 --> 00:44:34,080 little bit more Titan on the reins, you know, So I work with 927 00:44:34,080 --> 00:44:36,840 the people who really try in life and maybe just haven't had 928 00:44:36,840 --> 00:44:38,600 that direction the entirety of their life. 929 00:44:38,600 --> 00:44:41,880 And now they're getting out into the work world and now they have 930 00:44:41,880 --> 00:44:43,960 to have direction and they don't know what to do because they've 931 00:44:43,960 --> 00:44:46,680 never had that structure at home growing up. 932 00:44:46,680 --> 00:44:49,360 And I can always recognize that and kind of give them that 933 00:44:49,360 --> 00:44:53,000 little Mama bear love and but also kick their butts when they 934 00:44:53,000 --> 00:44:54,240 need it. You know, I've shown up. 935 00:44:55,280 --> 00:44:57,760 Because you've been in their shoes before and you had 936 00:44:57,760 --> 00:44:59,200 somebody help you in a similar way. 937 00:44:59,680 --> 00:45:01,360 Exactly. You know, I've had to fire an 938 00:45:01,360 --> 00:45:04,000 employee twice. He actually still works for me 939 00:45:04,000 --> 00:45:07,080 now because I hired him back three times, killing it now. 940 00:45:07,480 --> 00:45:09,760 But those are like, I showed up at his house one time and I was 941 00:45:09,760 --> 00:45:12,160 like, get outside and he's like in the back seat of my car 942 00:45:12,160 --> 00:45:14,600 crying as I'm like yelling at him to like quit drinking 943 00:45:14,600 --> 00:45:15,760 because it was just his partying. 944 00:45:15,760 --> 00:45:18,120 Like, you know, it's like, I know you're at that college age 945 00:45:18,120 --> 00:45:20,680 and you want to party, but like, you have this job that you 946 00:45:20,720 --> 00:45:23,720 absolutely love, but you can't show up to work because you're 947 00:45:23,720 --> 00:45:27,080 drinking all night till 5:00 AM and, like, what are you doing? 948 00:45:27,120 --> 00:45:29,240 You know, and, like, sometimes you just have to have reality 949 00:45:29,240 --> 00:45:31,440 checks. And I'm willing as a human 950 00:45:31,440 --> 00:45:33,480 being, not just as their manager, to come sit down with 951 00:45:33,480 --> 00:45:35,720 them and be, like, wake up and shake them. 952 00:45:36,120 -->

00:45:38,240 You know, sometimes you have to do it a couple times. 953 00:45:38,240 --> 00:45:40,960 But again, with that kid, I knew that his potential. 954 00:45:40,960 --> 00:45:43,320 And now he's thriving. Like, he's doing so well for 955 00:45:43,320 --> 00:45:44,520 himself. And I'm very proud of him. 956 00:45:45,000 --> 00:45:46,160 Still works for me. Yeah. 957 00:45:48,920 --> 00:45:51,400 Rachel, you've said several times you, you know, bit of a 958 00:45:51,400 --> 00:45:53,280 rebel. You've had a, you know, kind of 959 00:45:53,280 --> 00:45:57,880 an interesting past, done a lot of crazy things, maybe something 960 00:45:57,880 --> 00:45:59,320 we haven't specifically touched on. 961 00:45:59,320 --> 00:46:03,160 Would be interested to hear something fun or interesting 962 00:46:03,160 --> 00:46:05,880 about yourself that we haven't already talked about. 963 00:46:08,120 --> 00:46:12,000 Jeez, I don't know, I was like, I'm not really that fun. 964 00:46:12,000 --> 00:46:13,800 I love to travel. That's like one thing. 965 00:46:13,800 --> 00:46:16,400 So earlier where's? Your favorite place? 966 00:46:16,920 --> 00:46:18,760 Well, earlier in Sierra, I went to Saint Thomas and I went by 967 00:46:18,760 --> 00:46:20,360 myself. So I went on my first solo 968 00:46:20,360 --> 00:46:24,000 travel ever, which as a woman is so scary, but at the same time 969 00:46:24,000 --> 00:46:27,200 it felt really liberating and it felt amazing. 970 00:46:28,480 --> 00:46:30,600 But I went to Saint Thomas and then we took like a ferry over 971 00:46:30,600 --> 00:46:33,760 to Saint John, but hanging out with all the locals, just like 972 00:46:33,760 --> 00:46:36,360 popping up in a bar, talking to the whole staff, you know? 973 00:46:36,360 --> 00:46:38,600 Then I ended up becoming friends with like the bartenders. 974 00:46:38,600 --> 00:46:41,720 We all went to the pool after. Then I ended up like going and 975 00:46:41,720 --> 00:46:44,320 exploring the islands with all these people and it was so much 976 00:46:44,320 --> 00:46:46,720 fun. But it was, I remember like 977 00:46:46,720 --> 00:46:48,600 getting on the plane, like what am I doing 'cause I remember 978 00:46:48,600 --> 00:46:50,160 when I booked the trip, I was like, just do it. 979 00:46:50,160 --> 00:46:52,360 Just book the trip 'cause you hear about women going on solo 980 00:46:52,360 --> 00:46:54,520 trips and like really having a lot of personal growth. 981 00:46:55,120 --> 00:46:57,240 So I was like, you know, let me try it out, let me see what it's 982 00:46:57,240 --> 00:46:59,120 like. Then I did it and it was 983 00:46:59,120 --> 00:47:00,440 amazing. And I think I'm actually gonna 984 00:47:00,440 --> 00:47:02,040 do it again next month, so we'll see. 985 00:47:02,640 --> 00:47:05,080 Where will you go this time? I'm thinking about going back to 986 00:47:05,080 --> 00:47:08,520 Saint John, honestly. Yeah, I was

like, I or St. 987 00:47:09,120 --> 00:47:11,320 Saint Thomas and then go to Saint John a little bit more 988 00:47:11,320 --> 00:47:12,640 because I only spent a day there. 989 00:47:12,960 --> 00:47:14,400 But it's such a beautiful island. 990 00:47:14,400 --> 00:47:16,560 A lot of it's just natural reserve. 991 00:47:16,560 --> 00:47:19,920 And just I saw a sea turtle for the first time and I swam with 992 00:47:19,920 --> 00:47:22,360 sea turtles. I'm like, it was just so cool 993 00:47:22,360 --> 00:47:24,520 and so much fun. Like I thrive by the ocean. 994 00:47:24,520 --> 00:47:27,920 Being from California, my soul is so happy by the ocean. 995 00:47:28,920 --> 00:47:30,840 But I think it's really neat that you were able to connect 996 00:47:30,840 --> 00:47:34,320 with the locals and have a little bit more of a locals 997 00:47:34,320 --> 00:47:37,640 experience rather than just sort of doing the, all the touristy 998 00:47:37,640 --> 00:47:41,240 stuff, 'cause I know the times that I've travelled, you know, 999 00:47:41,240 --> 00:47:43,400 they've been instances where maybe I'm on a work trip. 1000 00:47:43,400 --> 00:47:46,680 And so, you know, my suppliers or, you know, whoever my 1001 00:47:46,680 --> 00:47:49,840 business relationships with are able to kind of show me, you 1002 00:47:49,840 --> 00:47:52,200 know, a little bit more of the, the behind the scenes. 1003 00:47:52,200 --> 00:47:54,400 Or maybe I've got family somewhere and it's the same kind 1004 00:47:54,400 --> 00:47:56,560 of thing. And it always ends up being my 1005 00:47:56,560 --> 00:47:59,440 favorite part of the trip when, you know, we're not just going 1006 00:47:59,440 --> 00:48:01,960 to the Coliseum or, you know, we're not just going to the 1007 00:48:01,960 --> 00:48:05,040 temple that everybody goes to. It's like, no, this, this is 1008 00:48:05,040 --> 00:48:07,440 what we do here. And it's it's just really neat. 1009 00:48:08,120 --> 00:48:09,960 Yeah, that's my favorite thing to do when I travel. 1010 00:48:09,960 --> 00:48:13,360 So I like to stay in Airbnbs or Vrbos more than I like to stay 1011 00:48:13,360 --> 00:48:16,040 at a hotel, because then it forces you to get out and 1012 00:48:16,040 --> 00:48:17,680 explore, right? Otherwise you're in the hotel 1013 00:48:17,680 --> 00:48:21,400 and you're like, book this Paracel for me, book this zip 1014 00:48:21,400 --> 00:48:22,720 line for me, you know what I mean? 1015 00:48:22,720 --> 00:48:24,880 And everything's kind of just there at the hotel and you don't 1016 00:48:24,880 --> 00:48:27,080 explore. So it's something that I do like 1017 00:48:27,080 --> 00:48:29,800 to do. I went to Jamaica one time at my 1018 00:48:29,800 --> 00:48:32,080 old job in California with some girls too. 1019 00:48:32,760 --> 00:48:34,680 And I remember we like got on this bus and I'm like, let's 1020 00:48:34,680 --> 00:48:36,600 just go see the local Cuz I

always want to see the local 1021 00:48:36,600 --> 00:48:38,920 stuff because that's like in the restaurant industry especially, 1022 00:48:38,920 --> 00:48:40,640 you know, it's like that's where you grab the good food. 1023 00:48:40,640 --> 00:48:41,920 That's where you get the local drink. 1024 00:48:41,920 --> 00:48:45,080 That's like where you actually experience what the locals are 1025 00:48:45,080 --> 00:48:47,040 experiencing, right? And that's what I always want to 1026 00:48:47,040 --> 00:48:49,120 see. But I remember going to Jamaica, 1027 00:48:49,120 --> 00:48:51,600 we like get on this bus with some random guy and it's like 1028 00:48:51,600 --> 00:48:55,960 four or five girls, you know, and we're all young, like young 1029 00:48:55,960 --> 00:49:00,520 20s, mid 20s, takes us into town like scary little shop. 1030 00:49:00,560 --> 00:49:03,200 And like all these women are coming out after us and like 1031 00:49:03,200 --> 00:49:05,000 dragging us in different directions. 1032 00:49:05,000 --> 00:49:09,640 And I'm like, whoa, whoa, whoa, whoa, whoa, Nope, Yep, Nope. 1033 00:49:09,640 --> 00:49:11,560 And like I was the only one. Like all the other girls were 1034 00:49:11,560 --> 00:49:13,640 like so scared. And I like came out very strong. 1035 00:49:13,680 --> 00:49:15,000 Like, Nope, that's not what I want. 1036 00:49:15,000 --> 00:49:17,800 That's not what we're doing. Like, and I kind of had to push 1037 00:49:17,800 --> 00:49:19,400 it and they, but it made them respect me. 1038 00:49:19,400 --> 00:49:21,320 They all came out and the women were like, you're a strong 1039 00:49:21,320 --> 00:49:22,640 woman. Like you're really strong. 1040 00:49:22,640 --> 00:49:24,520 And I was like, yeah, they're like, they're all scaredy cats, 1041 00:49:24,520 --> 00:49:27,520 but like, you're good. I was like, I was like, I'm not 1042 00:49:27,520 --> 00:49:29,120 gonna let you guys kill me out here today. 1043 00:49:29,120 --> 00:49:30,640 That's it. Like, I'm gonna make sure, you 1044 00:49:30,640 --> 00:49:32,760 know, my vibe is like, I'm putting up a fight if you're 1045 00:49:32,760 --> 00:49:35,240 trying to kill me. And we all got back on the van 1046 00:49:35,240 --> 00:49:37,520 and we were like, that was a little bit scary, but it was 1047 00:49:37,520 --> 00:49:39,160 like a lot of fun too at the same time. 1048 00:49:39,160 --> 00:49:41,320 Just saying, like how the local women had to, like, get their 1049 00:49:41,320 --> 00:49:44,040 hustle on and all the little shops that they had. 1050 00:49:44,040 --> 00:49:46,680 And God knows where we were, we were the only white people 1051 00:49:46,680 --> 00:49:49,040 within sight. Like, like they were literally 1052 00:49:49,040 --> 00:49:51,040 waving at us because we were the only white people there. 1053 00:49:51,040 --> 00:49:52,400 Was a little bit sketchy, but it was fun. 1054 00:49:53,120 --> 00:49:55,800 They're probably accustomed to taking the tourists and being a 1055 00:49:55,800 --> 00:49:58,240 little bit more aggressive with them and steering them into 1056 00:49:58,440 --> 00:50:00,480 whatever it is that they had in mind. 1057 00:50:00,800 --> 00:50:02,400 Totally. And I was like not and you're 1058 00:50:02,400 --> 00:50:06,040 not killing me today. Sorry if that was their plan, I 1059 00:50:06,040 --> 00:50:08,600 don't know but. Probably not, but better that 1060 00:50:08,600 --> 00:50:10,480 you didn't have to find out. Exactly. 1061 00:50:10,520 --> 00:50:11,960 Yeah, I let them take all my money. 1062 00:50:12,000 --> 00:50:15,160 I bought everything. But that was. 1063 00:50:15,600 --> 00:50:18,160 Good. Any specific mentors, books, or 1064 00:50:18,160 --> 00:50:21,440 maybe other experiences that have been really helpful in 1065 00:50:21,440 --> 00:50:25,760 shaping you? So I'm, I'm pretty spiritual. 1066 00:50:26,440 --> 00:50:29,240 My great grandma on my dad's side is 100% Native American. 1067 00:50:29,240 --> 00:50:32,240 And I'd always say like, you can't explain it, but you can 1068 00:50:32,240 --> 00:50:33,560 feel it when you're native, right? 1069 00:50:33,560 --> 00:50:35,720 Like this intuition that I have, like sitting down with people, 1070 00:50:35,720 --> 00:50:38,800 feeling their energy. Like I can't ever explain it, 1071 00:50:38,800 --> 00:50:42,120 but I love this book. It's called Many Lives, Many 1072 00:50:42,120 --> 00:50:46,240 Masters by Brian Weiss. And again, I'm just a spiritual 1073 00:50:46,240 --> 00:50:47,560 person. So it just has to do with like 1074 00:50:47,560 --> 00:50:49,920 past life traumas and how that can kind of come into your 1075 00:50:49,920 --> 00:50:52,960 current life and how that affects us if you're somebody 1076 00:50:52,960 --> 00:50:55,400 who believes in that type of stuff, you know? 1077 00:50:55,600 --> 00:50:58,200 Which you are. Yeah, yeah, absolutely. 1078 00:50:58,280 --> 00:51:00,480 Yeah. I really like the book Necessary 1079 00:51:00,480 --> 00:51:02,760 Endings as well. That was great. 1080 00:51:02,880 --> 00:51:06,880 When I was in California, my he wasn't like a therapist, he's 1081 00:51:06,880 --> 00:51:09,160 like a life coach. His name is Armando Perez. 1082 00:51:09,480 --> 00:51:12,960 He owns Self Help Los Angeles and he really pushed my 1083 00:51:12,960 --> 00:51:16,320 mentality a lot. His style of again, it's not 1084 00:51:16,320 --> 00:51:19,720 really, we did like some hypnotherapy with it as well and 1085 00:51:19,720 --> 00:51:22,680 just some different things, but it's a lot of accountability and 1086 00:51:22,680 --> 00:51:24,240 I think that's really helped me grow. 1087 00:51:24,320 --> 00:51:27,640 And ever since I worked with him, it really catapulted my 1088 00:51:27,640 --> 00:51:32,080 life, just really helped me because I have taken 1089 00:51:32,080 --> 00:51:34,320

accountability for a lot of what goes wrong in my life. 1090 00:51:34,320 --> 00:51:36,160 I don't look at other people like why did that happen? 1091 00:51:36,160 --> 00:51:38,160 Why did it? And like why did I allow this to 1092 00:51:38,160 --> 00:51:40,080 happen? You know, like what is it about 1093 00:51:40,080 --> 00:51:41,920 me that allowed this to happen in my life? 1094 00:51:41,920 --> 00:51:46,800 So he was a great inspiration and I know he wrote a book, I 1095 00:51:46,800 --> 00:51:48,600 can't remember, but he wrote a book with one of the guys who 1096 00:51:48,600 --> 00:51:51,360 wrote the book, The Secret. So he really has like that 1097 00:51:51,360 --> 00:51:56,360 catapulted mentality. Rachel, I've just got one more 1098 00:51:56,360 --> 00:51:58,000 question for you. But before I ask it, I want to 1099 00:51:58,000 --> 00:52:00,280 do 2 things. Everybody listening today, I 1100 00:52:00,280 --> 00:52:02,000 know that you love today's content. 1101 00:52:02,000 --> 00:52:04,520 How could you not? So please hit the share, like or 1102 00:52:04,520 --> 00:52:06,480 subscribe button on your favorite podcast app. 1103 00:52:06,880 --> 00:52:09,120 Rachel also want to let people know the best way to get in 1104 00:52:09,120 --> 00:52:10,320 touch with you. What would that be? 1105 00:52:12,840 --> 00:52:15,040 Instagram, that's my social media. 1106 00:52:16,120 --> 00:52:18,080 If you're looking to get a hold of me in business, of course, 1107 00:52:18,080 --> 00:52:19,960 always call the restaurant. Call the restaurant line. 1108 00:52:19,960 --> 00:52:21,760 I'm usually there. If I'm not there, then I don't 1109 00:52:21,760 --> 00:52:23,880 want to be there. So don't call my cell phone with 1110 00:52:23,960 --> 00:52:27,640 work, but the Dodo restaurant, call that line or my Instagram 1111 00:52:27,640 --> 00:52:29,360 handle. It's at Rachael Camden. 1112 00:52:29,360 --> 00:52:32,560 Rachael Camden Like the Camden Yards? 1113 00:52:33,520 --> 00:52:35,240 Great. So last question for you, 1114 00:52:35,240 --> 00:52:41,120 Rachael, I'm kind of curious how you see lots of times when I'm 1115 00:52:41,120 --> 00:52:43,640 talking to a, you know, a business founder, you know, how 1116 00:52:43,640 --> 00:52:45,880 their industry or how their business is going to evolve in 1117 00:52:45,880 --> 00:52:48,080 the next couple of years. But I guess I want to maybe 1118 00:52:48,080 --> 00:52:50,880 change the angle of the question a little bit and say, how do you 1119 00:52:50,880 --> 00:52:54,200 see your own life evolving in the next couple of years, 1120 00:52:54,200 --> 00:52:58,320 whether it's with Dodo, with the new restaurant, something else, 1121 00:52:58,840 --> 00:53:01,240 maybe even want to answer it from like a personal development 1122 00:53:01,240 --> 00:53:04,040 standpoint. What do you see sort of 1123 00:53:04,040 --> 00:53:05,800 unfolding for you in the next couple of years? 1124 00:53:07,360 --> 00:53:09,480 I see a lot of positivity, to be honest. 1125 00:53:09,480 --> 00:53:12,720 I see I've put a lot of sacrifice and hard work into 1126 00:53:12,720 --> 00:53:14,920 myself this past year. And that's something that I do 1127 00:53:14,920 --> 00:53:17,400 recognize. And I think that is just the 1128 00:53:17,400 --> 00:53:20,240 start of the ground level of what I'm supposed to rise up to, 1129 00:53:20,240 --> 00:53:23,120 right? I do see myself being with the 1130 00:53:23,120 --> 00:53:25,640 dodo for a little bit longer. You know, I'm not looking to 1131 00:53:25,640 --> 00:53:29,320 make any changes anytime soon, but if an opportunity arises and 1132 00:53:29,320 --> 00:53:31,840 I know what business I want to start, I'm going to start my 1133 00:53:31,840 --> 00:53:35,680 business. But I honestly just see myself 1134 00:53:35,680 --> 00:53:38,480 continuing to grow as a woman, continuing to learn and really 1135 00:53:38,480 --> 00:53:41,640 just understanding people and really just trying to grow 1136 00:53:41,880 --> 00:53:44,400 people. Because I think that's a lot of 1137 00:53:44,400 --> 00:53:47,320 what gets missed is, you know, people sit on their complaints 1138 00:53:47,320 --> 00:53:50,680 and they sit on their negativity and they kind of sit on problems 1139 00:53:50,680 --> 00:53:53,000 rather than solutions. And I'm a solutions person and 1140 00:53:53,000 --> 00:53:56,240 I'm not a problems person. So I'm excited to see all the 1141 00:53:56,240 --> 00:53:59,520 solutions I can keep handing the staff and really just continue 1142 00:53:59,520 --> 00:54:04,360 to grow people and grow myself because the only way up is up. 1143 00:54:06,440 --> 00:54:08,800 Fun stuff. Rachel, I want to be the first 1144 00:54:08,800 --> 00:54:11,440 one to thank you for sharing both your time and your story 1145 00:54:11,440 --> 00:54:12,800 today. I'm really grateful for. 1146 00:54:13,040 --> 00:54:15,000 It absolutely thank you so much for having me. 1147 00:54:15,000 --> 00:54:16,680 I do appreciate it listening to me. 1148 00:54:17,960 --> 00:54:20,480 Folks, that's a wrap on another episode of the Inspired Stories 1149 00:54:20,480 --> 00:54:22,160 podcast. Thanks for learning with us 1150 00:54:22,160 --> 00:54:22,400 today.