TRANSCRIPTIE 🔗
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What people may or may not understand about entrepreneurship and leading a business is
just how taxing it can be.
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It can be a very lonely journey when you're running your own business.
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think especially for entrepreneurs, and maybe I'm un-thin-eyes here or not, I don't know,
but I think especially for women entrepreneurs who are in charge of a family and raising
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children, oftentimes.
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Hello and welcome to the latest episode of the Unapologetically Yours podcast.
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I'm your host Ashley Logan and I'm so happy to have you here today.
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Unapologetically Yours is a podcast where we go deep on everything from spirituality to
relationship and connection to business and belief systems.
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Because in a world when we've been taught to play by the rules, it's time to live
unapologetically, right?
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Absolutely.
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So I'm so happy to have
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one of my favorite people here as a guest today.
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This man has been my mentor for really, I'm coming in five years.
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Starting in the pandemic, I know, which is crazy.
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And we were matched through a mentorship program and we took a personality test to see how
we could along and more on that later.
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But long story short, for several years, we have met once a month to talk about everything
from
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our businesses to life, to goal setting and beyond.
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So I'd like to formally introduce Bruce Taylor.
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is the former president of Cole Taylor Bank based here in Chicago and the founder of the
Next Level Exchange.
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Well, it's very nice to be here and to see you in a totally different context.
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So thank you for inviting me.
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Thank you.
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Thank you for being here and thank you for being one of the 10 people who listen to this
podcast on a regular basis.
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I'm there for you.
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I get a lot out of them.
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I appreciate that.
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So I'm part of an organization called EO, Entrepreneurs Organization.
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I've talked about it on the show before.
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And Bruce is a member of an organization called YPO and YPO Gold now.
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what those organizations have in common are
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bringing like-minded leaders of businesses together in learning, in camaraderie, in
sharing of information.
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And I grew up, because my dad was a member of YPO and had exposure to how beneficial these
relationships can be and how important.
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So what made you want to become a mentor?
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That's a good question.
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Well, I think overall, I feel like I've been very fortunate.
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in the opportunity to grow up with two very significant mentors in my life.
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Not that they were formal, but the informal mentorship can be very important in my father
and my grandfather.
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And the opportunity that I had through them to learn, to listen to conversations, to uh
get the benefit of their experiences was huge.
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So fast forward.
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now 60 some years.
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And in addition to wanting to give back in a meaningful way and share the experiences,
because we've had through our family business and the banking business, you know, we had
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some really positive successes and we had some really nightmarish challenges that we had
to go through.
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It's a roller coaster ride when you're running your own business and wanting to share and
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kind of give back uniquely what I've learned through my experiences of the things that
were successful and sharing the mistakes that I've made and what I've learned from those
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mistakes.
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I say that tongue in cheek, but there were plenty of mistakes and doing it for the benefit
of somebody else, it just is one of really the highlights of this stage of my life.
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In addition to that, the relationships that you established through
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the mentoring programs I'm involved in, have been extremely meaningful.
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And we can get more into that, but it's a wonderful way to give back.
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Well, I think that when people may or may not understand about entrepreneurship and
leading a business is just how taxing it can be emotionally, spiritually, physically, all
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across the board.
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And the importance of building community.
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and not trying to be the smartest person in the room, but surrounding yourself with people
who can maybe help guide or can help take the load off or just commiserate in the day to
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day.
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It's really meaningful.
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It's absolutely.
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And it can be a very
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lonely journey when you're running your own business.
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think especially for entrepreneurs and maybe a month and I sure or not.
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don't know.
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but I think especially for women entrepreneurs who are in charge of a family and raising
children oftentimes.
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And I am amazed at the demands that are being placed on them and their ability to continue
to build a business and navigate all of the challenges that is involved in that as they're
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also maybe primarily responsible for children in the home and so forth.
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I'm not sure when Ashley Logan actually sleeps, but there's a lot on your plate.
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But again, it can be lonely and having somebody who can be an advocate, an advisor,
somebody to share or bounce ideas off of can be meaningful.
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Yeah.
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Well, I have to say that one of the highlights of my business experience has been working
with you.
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And that's nice of you to say.
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It's true.
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Well, people will be like, oh, OK, you've got got lunch with your mentor.
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I'm like, you mean my best friend, Bruce?
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Well, one of the things you mentioned, and this is funny, and I still remember this from
when we first met this culture index personality test and why they matched us because we
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have some similarities.
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Sorry about that, Ashley, but you have some similarities to me.
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But we.
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We actually learned we both like to talk a lot and enjoy and meet people and get to know
what makes people tick and so forth.
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And we were advised to not let our discussions devolve into something that is great
conversation, but we never get anything done.
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But I think we kind of navigate that pretty well.
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So.
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I think so.
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We figured out how to, we go and then we make our way.
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back.
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So what do you think in your experience are the key components of a mentor relationship?
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First of all, it's a willingness to be an advocate and to meet the person, the mentee that
you're working with where they're at, not based on my expectation.
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I'm not a director of that business.
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I'm not a lender.
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I'm not an investor.
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It's really about meeting the entrepreneur where they're at.
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And then understanding how I can best
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advocate, how I can be a really good listener, ask some good questions, and provide some,
whether it's access to my social network or resources that I'm aware of.
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But I think at the end of the day, flexible, being flexible, resourceful, willing to also
learn from the mentee, because I've learned a lot from you over time, and just being that
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advocate.
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you know, for the business owner that you're working with.
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Yeah, I think that's so true.
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So.
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Well, I've learned a lot from you as well.
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And I think the other thing that I would add to that is consistency.
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So every time that we end a meeting, we make sure to schedule the next session.
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So it's on the books and that we're.
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Yeah, you're always on the hook to meet with me.
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Always on the hook.
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One of the important things you do that I appreciate, and I think it's important in a
mentoring relationship is.
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you spend a little bit of time at least to prepare an agenda before our meetings.
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Now that may be, I don't know, I'm guessing you don't sweat about it for 24 hours, but
maybe a few minutes before.
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But I think that helps give our discussion a little bit of structure.
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And so it gives you the opportunity to think about what are the most important things you
want to discuss?
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What's the takeaway you want to take from any particular meeting?
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Yeah, yeah.
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So.
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No, absolutely.
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And I don't necessarily have all the answers.
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And no mentor is going to have all the answers.
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But having the opportunity to discuss things that may be a little uncomfortable or
difficult to discuss because it exposes a vulnerability, uh it's important.
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And even if I can't respond or provide some meaningful feedback, there are people that I
know that I hopefully could talk to, tap into that.
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could fill a gap that maybe I can't necessarily fill.
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Yeah.
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Well, and the other thing too that I think is important and that you're great about is not
necessarily giving advice, but
asking questions to help people thoughtfully consider.
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So how do you think that people in entrepreneur leader types, how do they react to giving
advice?
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First of all, I don't think a role of a mentor is to tell the mentee what to do.
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It's your business, you know it.
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And I found out through my career, there's more than one way, there's more than my way to
get something accomplished and something meaningful and positive accomplished.
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So I think that has to be done in a very judicious way.
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I mean, I can share an experience of, know, if there's a particular topic and I can share
what I did and what the result was, whether it was good, bad, or indifferent.
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But I don't think
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As successful as anybody has been in their business career, there have been plenty of
mistakes and there are other ways to get things accomplished.
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And to think that somebody has the one right way to make something happen is probably not
actually true.
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There are many ways to get things done.
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you know, as when I thought I was on the right course of doing something and realized it
wasn't necessarily the right course and not going to produce the results I wanted, you
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know, that makes me very aware today.
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to be very careful about telling anybody what to do in their business.
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You know it better than anybody.
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So, you know, I can, I can lob in advice sometimes from the grandstands, but you know,
you're the one that has to live with it, execute, and know all the different aspects of,
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uh you know, what possibly would make it a good decision or not a good decision or course
of action.
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Sure.
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Well, and also like advising people
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It creates sort of an emotional hierarchy, I think, to some extent, where that one person
knows better than the other.
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And I think that when, that most people sort of tense up when someone starts telling them
what to do or giving should statements, how they should do something or what they should
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not do.
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And I think about how through these entrepreneur organizations and that
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sort of coaching that they provide around interacting with one another as peers and
mentorships and is the gestalt type mindset where you're not necessarily taking that
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hierarchical position of looking down and telling someone what you do or not do.
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But this extends so much beyond just business relationships and into personal
relationships too.
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think it's hard for us type A type people who like to get shit done to not try to control
other people's outcomes.
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think um people naturally, I think, especially an entrepreneur, a founder of a business,
business owner, get fairly defensive when you tell them what to do.
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And
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ah I'll reiterate maybe in a slightly different way.
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I don't know all of the players in your company and clients that you serve and the demands
that are being made by various stakeholders.
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I wouldn't know that necessarily in any mentor mentee relationship.
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You know that as best.
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So I can jump to a conclusion, tell you what to do, and miss some very important aspects
that are kind of rate limiting factors when you have to decide.
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What's the right thing to do?
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What's the right course of action to take?
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But I will say, one of the things that I've noticed, I think it's related, two points
related to this.
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One is the mentees that I've worked with that have been most successful are those that are
like sponges.
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And I know I'm not the only person giving advice to you or to some of the other mentees
I've worked with.
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That's so much smarter than I was when I was growing up in my career.
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Because I felt like if I couldn't know the answer myself, then I shouldn't be doing what
I'm doing.
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But that's absolutely wrong.
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The willingness to seek advice and input from others, I think is one of the critical
success factors for success in running, starting up and running your own business.
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I think you do that, some of the other mentees that I work with do that.
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I think getting that input from others.
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different sources I think is really important.
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There's another interesting aspect about I think being a good mentor and that is I don't
know if my children, my adult children who are now in their 40s and mid 30s uh will be
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listening to this podcast but it has made me a better parent to my adult children where I
can consciously take the tape out of my head that deals with them as teenagers and puts in
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the tape with
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dealing with them as professionals, responsible adults, people who are accomplished in
their own way.
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I get a lot further with my children not telling them what to do or accusing them of doing
something like they always did when they were in high school, but asking, again, asking
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good questions, sharing experiences, and letting them talk through the situations that
they're involved with.
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It opens the conversation up.
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I would say new possibilities, new thoughts, new ideas.
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and instead of shutting somebody down with a wall of advice, which is what it really is,
it creates a wall.
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Well, so one of the things I think about is being part of these entrepreneur organizations
like YPO or EO, prestigious organizations with very, very well-connected people.
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And so naturally through that, it allows people to uplift one another at this.
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playing field.
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And that's to the benefit of the business community at large and to communities at large.
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um But one of the things I think about a lot, and I know you do too, is how to um bring up
other entrepreneurs or business owners maybe who don't have the same access to these
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organizations, who don't have the same access to incredible mentors who can help pave the
way either because
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their socioeconomic status and they weren't born in a position where they automatically
know people who are more connected or have other barriers.
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So tell me a little bit about how you feel about bringing other entrepreneurs up in the
world.
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Yeah.
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Well, as you know, I was born and raised and my and raised my family all in the Chicago
area.
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I love Chicago.
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Even in the winter, I love Chicago and
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When I left my full-time role at the bank back in 2014, I wanted to give back in a lot of
ways, but in one way in particular in helping create more economic opportunity throughout
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all of Chicago.
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And through a fair amount of networking and discovery, I met a woman who was running the
entrepreneurship program.
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at the Chicago Urban League.
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And as I learned, there are many different organizations in the city that are supporting a
very diverse group of emerging business owners and entrepreneurs.
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And she had mentioned to me that the one thing she had not yet been able to accomplish was
a mentoring program.
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And I said, aha.
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Wait, you know a thing or two about mentoring.
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I have an idea.
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This is in 2017, we launched our first group.
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think it can be incredibly.
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And this is through.
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So you this led you to founding the next level exchange.
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So we started with the Chicago Urban League, then Sunshine Enterprises joined us.
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And then about a year later, the Women's Business Development Center.
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And I just think we have found a very meaningful way for established business
professionals, business owners to give back uniquely.
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you know, their gifts of their experience, their skills, their networks, their resources
to a group that as we are more successful and as they are more successful become very
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vested in this entrepreneurial experience we have all had, so many of us in so many
different communities that make Chicago what it is.
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The established business
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community here in Chicago giving back in a very unique way can make a significant impact
over time and helping these business owners and their businesses become more successful
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more quickly.
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Whether that's creating jobs, careers, wealth, you know, within their own community.
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I've seen this in many other communities here in Chicago, what that entrepreneurial
experience is like over the course of
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multiple generations.
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And I think that can have the same type of impact uh throughout all of the Chicago area,
especially in areas and neighborhoods that are either overlooked or under-resourced
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currently.
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And there's a lot of great ideas, a lot of very energetic people who are working hard to
establish uh businesses within these communities.
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And not all of them are going to be successful.
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That's true in any community.
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Being a banker, I saw plenty of people with what maybe you would call a lot of privilege,
not end up being successful in their business ventures, but some of them will be.
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And I think one of the most important things that you get out of successful entrepreneurs
is role models for others to follow.
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I mean, one of the things that
I'm most proud about regarding our program is when we ask
one of our mentees,
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to become a mentor because of their experience and what they've learned and what they have
achieved.
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Now it's a very hard sell because entrepreneurs are really busy and these people are
running around spinning a lot of plates at the same do you mean?
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Yeah, really, you have no idea.
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You have no idea.
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But there such important role models like the role models that I had, not only of my...
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father and my grandfather, but the people in and around the community that I grew up in
and was able to define what success can look like following an entrepreneurial or business
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career.
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Yeah.
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I mean, I think that what's so cool about what you did was you took the experience that
you had of one being mentored by those in your life and then also being a mentor to other
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entrepreneurs.
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and then created that roadmap to extend to communities with less resources.
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And then you formally built that program.
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Tell me a little bit more about how the organization has grown and how people listening
can get involved.
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Yeah, so we are the Next Level Exchange.
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You can find us at nextlevelexchange.org on the internet.
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We're always looking for mentors.
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We're always looking for new mentees.
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One of the interesting aspects about this, as I mentioned a few minutes ago, is that this
is a collaborative effort across more than one nonprofit organization supporting
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entrepreneurs.
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We have probably paired close to 300 mentors and mentees since the start.
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This past year was uh really, I think, the beginning of an inflection point for the
program when we actually hired our first full-time program director.
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who's doing a marvelous job.
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Shout out to Amy.
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Hi, Amy.
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You're doing a great job.
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um And so as we continue to build the program, not only in terms of scale and the number
of people we touch, but also the value we add, where we can help identify business
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opportunities for the mentees, continue to create meaningful networking opportunities,
educational opportunities, and can hear from and to allow
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the entrepreneurs in the program to hear from successful business owners about their
journey.
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I know I got that experience a lot in YPO when they had something called in the boardroom
type luncheon discussions where somebody would talk about how they built their business
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and the ups and downs.
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I think those are important learnings and opportunities for learning that we can share
with the participants in the program.
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So first of all, I think it's just amazing that you built this from the ground up and have
found sort of this pathway for entrepreneurs of all levels to give back.
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And that's really impressive because it matters.
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so what do you think are some of the benefits for the community around uplifting business
owners and new ventures?
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Somebody once asked me at a planning session for this program,
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several years ago.
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So why are you doing it?
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um Why is this important to you?
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I think at the end of the day, it really is about I get a better place to live.
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When there's more economic opportunity, more career opportunity, more wealth creation
opportunity throughout all of Chicago, every one of us, whether you live in the suburbs or
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in the city, on the north side or the south side, is gonna end up with a better home.
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because the reverse is also true.
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When there are challenges in our community, it affects all of us.
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It may not affect us at that moment, but it affects opportunity, think, for everybody here
in Chicago.
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So I think we get a better home.
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We get more economic opportunity.
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We have more people who are invested in what I think is one of the greatest expressions of
liberty.
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Don't want to get all mushy here, but liberty in...
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in America and that is the opportunity to start and build a business and to earn the
rewards from a successful journey of building a business.
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And so more people invested in that and I also think when you create ultimately a critical
mass of successful businesses in any community, it begins to build on itself and it
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creates.
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uh Opportunities sort of like this flywheel concept that I think Stephen Covey or wasn't
good to great one of those books had mentioned
that um You know it creates this critical
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massive continuing activity.
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So when we're looking at the entrepreneurial landscape are all opportunities created
equal.
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Oh absolutely not.
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You know, there are some businesses that are much more difficult, at least from my
observation as a banker.
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Our focus as a company was working with owner-operated family-owned businesses.
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And I saw that there are some industries and types of businesses that are just harder.
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Subcontracting in the construction business can be very difficult ah as an example.
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Being a contractor in general, major contracts that you have to manage over the course of
time could be multiple months to...
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over a year managing large contracts, construction projects can be very difficult.
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So no, mean, different opportunities, em you know, are, doesn't necessarily mean you
can't, shouldn't pursue them, but they're gonna have inherent in them some different risks
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and different challenges.
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Real estate's a good example.
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Real estate can be a feast in famine business.
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I mean, we learned that during the financial crisis.
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The great recession in 2008, uh home building, it basically falls off a cliff.
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And we did experience that in spades.
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So that real estate can be very lucrative, can be a very positive career, but also just to
be aware that it can be also very volatile.
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So what advice do you have for someone who's just getting started on their
entrepreneurial?
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because I know there's a lot of people listening who have a seed that's planted in their
mind that maybe they haven't taken that first step on yet.
285
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uh so what do you have to say to that person?
286
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ah This is not the easy path.
287
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Being an entrepreneur is not the easy path.
288
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It is, in many respects, the harder path.
289
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Because if the owner doesn't get it done, oftentimes it doesn't get done, whatever that
done is.
290
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realizing that it is a challenge.
291
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It's a journey.
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It's a lifestyle choice.
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I know when I was running the business, I never really left the company.
294
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I was thinking about it all the time, oftentimes dreaming about it.
295
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My father coined a term about the three o'clock in the morning sweats he would get waking
up worrying about the latest series of problems that might have been occurring.
296
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So I'm laughing to myself because for the last three nights I have had.
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3 a.m.
298
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Well, you just may be sick, but hopefully.
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Probably a combination of a bunch of things.
300
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Yeah.
301
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political turmoil.
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Yeah.
303
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So it's not necessarily easy.
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It can be a hard path, but it also can be an incredibly rewarding path.
305
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I mean, the opportunity to be your own boss, the opportunity to build something that has
never existed before, the opportunity to be very creative.
306
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It's going to take a lot of perseverance, a lot of energy.
307
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I would suggest get a lot of input, get a lot of help, find advisors, friends, peers.
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Mentors.
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Mentors oh who can help you along the way.
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Oftentimes testing your idea out while you may be working full time in one job, but
finding ways to test something out to see if it's viable, uh if that's a possibility,
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whether it's a retail concept of some type or.
312
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some consulting or advising type of business to see if you can generate the...
313
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The number one thing to generate, obviously, is revenue.
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So can you begin to generate the revenue that will give you a chance to sustain and build
a business?
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It's so true.
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mean, and right now, not that you're suggesting that someone leans on the corporate dollar
to go ahead and get started on something else.
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But by the way, that's a really good strategy.
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While you're gainfully employed, you...
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I don't wanna tell people to not go the extra mile working those late hours at their day
job, but at the same time, if you're passionate about something, you have a seed that's
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planted and you wanna get something done, it's never been easier.
321
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There's never been more resources to do that because it's easy to build a website.
322
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It's easy to...
323
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ah I don't wanna suggest that it's easy to start a business, but...
324
00:29:22,612 --> 00:29:26,875
The word side hustle is something that people understand.
325
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First of all, I feel busted, so I'm busted, but no, there are many businesses, and this
goes back even prior times, that get started at night or on the weekends.
326
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Yeah, I'm not suggesting you don't do your job for your day job.
327
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That's how I started with Yakety Yak.
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Actually kind of funny, because I'd started Yakety Yak, but I was working at an agency.
329
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and I was freelancing for the Sun Times.
330
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And they all knew about each other.
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So when I had downtime at the agency, I was working on my own business and then
freelancing in the meantime.
332
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And I gradually dropped those other parts till I was full time with Yakity Yak.
333
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You know, it can start as a hobby.
334
00:30:11,550 --> 00:30:18,516
If you're thinking about baking and wanting to open a bakery, you can start that somewhat
out of your own.
335
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home kitchen or as a bakery, as a hobby, and kind of build it from there.
336
00:30:24,279 --> 00:30:39,748
uh And we have, I know we've had several salon owners who've started doing hair salon
services in their homes on the weekends before they went out and took the leap to leave
337
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their current full-time employment and start their own full-time salon business.
338
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So those are.
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couple of examples I think about.
340
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It also is interesting to me when I think about some of the customers that we dealt with
at the bank that I loved.
341
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And one that I think of was a letter envelope converter.
342
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I won't say their name because they might get upset with me, but I love this customer and
the story about how they started their business in their garage with one little machine
343
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and were able to persevere.
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to be resourceful and to build what has become a multi-million dollar business.
345
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So there are a lot of these businesses that are very well established, well known, that
got very meager starts in somebody's garage.
346
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Well, I think the part of that too is that when we have such a mindset around performance
and revenue and growth and all of those things, and it's really part of our capitalistic
347
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culture.
348
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that sometimes it can be intimidating to start something because people will be like,
okay, well, what are you gonna do with that?
349
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And ask a lot of questions about how it's going to grow and where it's gonna be in the
future.
350
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And I think it's okay to get started without necessarily having those answers and taking
all of those little wins in stride because those little wins are really important and a
351
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collection of little wins builds a foundation for growth and.
352
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and other things.
353
00:32:08,486 --> 00:32:15,718
So I totally agree with you that starting in the garage, starting in the home kitchen, all
of that, it's a start and should be celebrated.
354
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But starting off and thinking that you need to be up here can be a really big barrier for
just taking the baby steps to start.
355
00:32:24,460 --> 00:32:35,824
oh And there's a lot of on the job learning that occurs when you're running, I don't care
what business, that life changes, circumstances change.
356
00:32:35,824 --> 00:32:37,534
um
357
00:32:37,534 --> 00:32:48,168
You know, I think about the wonderful job some of our mentees did as COVID broke out and
all the shutdowns and how they pivoted so quickly to morph their business into something
358
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that could survive, you know, a huge shock to them.
359
00:32:51,580 --> 00:32:54,691
But that's not something anybody plans for.
360
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And you don't necessarily need to have a very fancy, glossy operating plan every year.
361
00:33:02,854 --> 00:33:07,686
Having somewhat of a plan, having some objectives and how you can achieve them is
important.
362
00:33:07,754 --> 00:33:11,626
But you can probably do that on a page, maybe at most two.
363
00:33:11,706 --> 00:33:16,809
But the doing is really important and learning from the doing is also really important.
364
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And what's working and what's not working.
365
00:33:19,410 --> 00:33:24,084
And that's also, I think, what's important going back to not giving advice.
366
00:33:24,084 --> 00:33:28,745
I mean, you have more contact with your clients and what they like and what they don't
like.
367
00:33:28,745 --> 00:33:31,077
I felt that way about our bank customers.
368
00:33:31,077 --> 00:33:33,798
They let us know what the competition was doing.
369
00:33:33,798 --> 00:33:37,184
They let us know where we were doing well and maybe where.
370
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we were falling short.
371
00:33:38,724 --> 00:33:48,504
So that type of information in your connection to your clients and other stakeholders is
really critical in learning on the job.
372
00:33:48,504 --> 00:33:50,204
I'll just put it that way.
373
00:33:50,204 --> 00:33:54,724
I think taking the time to reflect is important.
374
00:33:54,724 --> 00:34:04,764
more than that, and that goes back to the mentee mentor relationship, is that it is a
moment of reflection when you're coming together and sharing
your updates and have a
375
00:34:04,764 --> 00:34:06,868
chance to respond to questions.
376
00:34:06,868 --> 00:34:10,791
that someone's asking about your business and about you as the whole person.
377
00:34:10,791 --> 00:34:19,927
I think that that's one of the things I value so much about you is that when you're asking
me questions about my business and we're checking in, it's a great chance for me to
378
00:34:19,927 --> 00:34:22,979
reflect on, okay, what is actually true about my business right now?
379
00:34:22,979 --> 00:34:24,220
What is true about the direction?
380
00:34:24,220 --> 00:34:25,131
What are the opportunities?
381
00:34:25,131 --> 00:34:27,402
What are the things I'm missing?
382
00:34:27,402 --> 00:34:36,234
But you're asking me those questions, not as someone who is a stakeholder in the business
who's tied to its performance.
383
00:34:36,234 --> 00:34:48,062
but an advocate of me, the person, the whole person who is not just a business owner, but
an entrepreneur and podcast host and fire starter and all sorts of other.
384
00:34:48,062 --> 00:34:49,143
All that good stuff.
385
00:34:49,143 --> 00:34:51,274
All that good stuff.
386
00:34:51,895 --> 00:34:59,500
it's nice to have someone who can see the full picture and then ask questions to support
the full picture.
387
00:34:59,500 --> 00:34:59,682
Yeah.
388
00:34:59,682 --> 00:35:03,844
As you were talking, what came to mind was work-life balance.
389
00:35:03,844 --> 00:35:04,928
And one of the
390
00:35:04,928 --> 00:35:15,868
I think a really successful mentoring relationship not only deals with a business, but
what's going on in the mentors and mentees personal lives.
391
00:35:15,868 --> 00:35:26,148
Because there, you know, I've said this a lot over the course of time, that when you are
running your own business, what happens in your personal life affects your business and
392
00:35:26,148 --> 00:35:29,268
what happens in the business impacts your personal life.
393
00:35:29,268 --> 00:35:31,468
You can't really separate the two.
394
00:35:31,548 --> 00:35:34,304
So having the willingness and
395
00:35:34,304 --> 00:35:41,807
uh openness to deal with both sides of what makes you the whole person that you are.
396
00:35:41,807 --> 00:35:46,049
And part of that, one that comes to mind is work-life balance and how do you get it?
397
00:35:46,049 --> 00:35:58,294
That was important when I was coming up in my career and it's equally important now and it
surprises me sometimes what small shifts can do in terms of the impact, the big impact
398
00:35:58,294 --> 00:35:59,374
that they can have.
399
00:35:59,374 --> 00:36:00,405
I'll give you one example.
400
00:36:00,405 --> 00:36:03,416
Yeah, tell us about that because I don't know if you guys,
401
00:36:04,010 --> 00:36:10,860
Bruce, you ran one of the largest banks in the Midwest and it was eventually sold to?
402
00:36:10,860 --> 00:36:14,157
We merged with MB and then we all merged with
Fifth Third.
403
00:36:14,157 --> 00:36:15,008
OK.
404
00:36:15,008 --> 00:36:21,102
And a family business, legacy business, you were under a lot of pressure when you were
running this organization.
405
00:36:21,102 --> 00:36:24,014
So and you had three kids.
406
00:36:24,014 --> 00:36:28,797
Well, I had a very supportive spouse and Barbie was was great.
407
00:36:28,797 --> 00:36:33,504
We had a very we organized ourselves in a very traditional way.
408
00:36:33,504 --> 00:36:39,308
um that enabled me to spend a lot of time at work.
409
00:36:39,308 --> 00:36:43,301
Looking back now, I'm thinking, well, maybe I didn't have to spend all that time.
410
00:36:43,301 --> 00:36:52,137
think one of the benefits of maybe today's world, FaceTime is less important, but that may
be for a different episode for you.
411
00:36:52,137 --> 00:37:01,264
But the one change that I made, because it was when our kids were little, and so I'm
thinking in the late 80s, early 90s.
412
00:37:01,264 --> 00:37:02,152
um
413
00:37:02,152 --> 00:37:04,074
You know, I would work six days a week.
414
00:37:04,074 --> 00:37:08,176
It made a huge difference when I started coming home for lunch on Saturdays.
415
00:37:08,517 --> 00:37:11,669
That it was just at least for me.
416
00:37:11,669 --> 00:37:23,768
I don't know about for I think also for Barbie and the kids that I left work and just
spent that that rest of that day with the family and took some of the burden off of Barbie
417
00:37:23,768 --> 00:37:26,090
and obviously took Sunday off.
418
00:37:26,530 --> 00:37:29,182
I never got to the end of the to do list.
419
00:37:29,310 --> 00:37:33,721
I think that's another issue we should talk about it another oh episode.
420
00:37:33,721 --> 00:37:36,002
ah But there's always something to do.
421
00:37:36,002 --> 00:37:44,644
That situation struck me as it was a little change that had a very big impact in improving
family relationships.
422
00:37:44,644 --> 00:37:58,888
So one of the things that I really appreciate about you is your capacity for curiosity,
always learning new things, open minded to new perspectives.
423
00:37:58,942 --> 00:38:04,293
What's something that had you known now that you would have done differently?
424
00:38:04,293 --> 00:38:05,454
Well, you know what?
425
00:38:05,454 --> 00:38:10,515
There's this saying about give credit and take responsibility.
426
00:38:10,515 --> 00:38:14,935
Another way that I think about that is catching people doing things right.
427
00:38:14,935 --> 00:38:17,857
I would have done a lot more of that.
428
00:38:17,857 --> 00:38:26,179
I mean, there were times when I felt the weight of the world was on my shoulders running
our company when things weren't going well.
429
00:38:26,179 --> 00:38:28,750
And it was hard for me to do that.
430
00:38:29,130 --> 00:38:40,715
But if I were to do something different now as being my genuine, interested, curious self,
but also catching people doing something
right, encouraging them, being positive with
431
00:38:40,715 --> 00:38:45,427
them, yeah, it doesn't mean that you don't address issues that might be coming up.
432
00:38:45,427 --> 00:38:49,909
When you feel the weight of the world is on your shoulders, it's hard to do that.
433
00:38:49,909 --> 00:38:58,152
You know, when you're worried and concerned and overwhelmed, it's sometimes hard to give
that credit.
434
00:38:58,164 --> 00:39:00,525
give that positive feedback to people.
435
00:39:00,525 --> 00:39:05,227
As much as you possibly can, I would definitely have done that.
436
00:39:05,227 --> 00:39:07,749
It's so much about finding the right people.
437
00:39:07,749 --> 00:39:16,473
And that's the hardest, I think, part of almost every business is getting the right people
in the right places in the company.
438
00:39:16,473 --> 00:39:18,994
We weren't always successful about it.
439
00:39:19,974 --> 00:39:23,806
And oftentimes, you know, we hired some...
440
00:39:24,542 --> 00:39:28,554
big name professionals in the banking business that didn't work out so well.
441
00:39:28,554 --> 00:39:39,378
uh But I would say the last six to eight years of the company before we merged, we had a
wonderful opportunity.
442
00:39:39,378 --> 00:39:53,130
If I could boil my career down to two decisions I made, one of them was bringing in a
whole team of bankers and executives from our primary competitor.
443
00:39:53,130 --> 00:39:54,401
who did a wonderful job.
444
00:39:54,401 --> 00:39:55,432
were great people.
445
00:39:55,432 --> 00:39:59,645
The opportunities that arose from the financial crisis crisis.
446
00:39:59,645 --> 00:40:00,625
Yeah.
447
00:40:00,625 --> 00:40:01,105
know what?
448
00:40:01,105 --> 00:40:04,820
Thank God we were smart enough to take advantage of it.
449
00:40:05,489 --> 00:40:17,907
they uh being they did a wonderful job, know, sometimes keeping your eyes open and
changing your plan when an opportunity arises, you know, is as important as identifying a
450
00:40:17,907 --> 00:40:20,799
risk and trying to mitigate it as best you can.
451
00:40:20,799 --> 00:40:22,536
So I think.
452
00:40:22,536 --> 00:40:33,865
And also even with mentorship, there's also, would guess, you as you observe, anyone
observes people they've worked for, what they do that they like and what they do that they
453
00:40:33,865 --> 00:40:34,946
really don't like.
454
00:40:34,946 --> 00:40:38,229
Those are important learnings too, to kind of tuck away.
455
00:40:38,229 --> 00:40:41,772
What do you like what your boss does for you?
456
00:40:41,772 --> 00:40:43,403
And what do you really don't like?
457
00:40:43,403 --> 00:40:46,175
And I think those are important learnings too.
458
00:40:46,716 --> 00:40:51,840
So in any event, people are really important.
459
00:40:51,840 --> 00:40:53,781
And hard to get it right.
460
00:40:55,783 --> 00:40:56,664
Amen.
461
00:40:56,664 --> 00:40:57,485
Amen to that.
462
00:40:57,485 --> 00:41:00,487
They're the most important part of the business.
463
00:41:00,648 --> 00:41:02,580
And they are.
464
00:41:02,580 --> 00:41:03,931
It's hard to get right.
465
00:41:03,931 --> 00:41:15,711
I chew on that a little bit because I think for anyone who's looking to build a team,
doing things like taking a personality test, like culture index, so you could know that
466
00:41:15,711 --> 00:41:18,876
you're a good match is important.
467
00:41:18,876 --> 00:41:23,458
especially as you think about like role allocation and different things like that in the
scaling part.
468
00:41:23,458 --> 00:41:26,439
Going back to the next level exchange.
469
00:41:26,439 --> 00:41:38,945
So right now you have had over 300 pairings of mentee mentors and which is making a huge
difference in the business landscape in the city of Chicago.
470
00:41:38,945 --> 00:41:47,388
And so what are your goals over the next couple of years and how can what qualifies
someone to be uh a mentee or a mentors if
471
00:41:47,388 --> 00:41:50,509
should they want to be involved in the program?
472
00:41:50,689 --> 00:41:54,830
Can I mention something first before I answer your question?
473
00:41:54,830 --> 00:41:55,710
Of course.
474
00:41:55,710 --> 00:42:07,144
So one of the uh additional benefits of this program is the relationships that are being
created between people who would have otherwise never met one another from different
475
00:42:07,144 --> 00:42:08,834
communities, different cultures.
476
00:42:08,834 --> 00:42:15,736
There are so many walls that exist in our city, in our area that these bridges being uh
477
00:42:16,116 --> 00:42:21,760
built between these different individuals and the communities they represent.
478
00:42:21,760 --> 00:42:27,864
We've heard from our mentors, it's one of the most valuable things they get out of
participating in the program.
479
00:42:27,864 --> 00:42:31,567
know, that's A sense of community is so, and so important.
480
00:42:31,567 --> 00:42:42,024
That's been very rewarding to see happen and the commitment so many people in the
established business community have towards this program and the mentees they're working
481
00:42:42,024 --> 00:42:42,434
with.
482
00:42:42,434 --> 00:42:45,746
With the entrepreneurs, the mentees that we work with.
483
00:42:45,854 --> 00:42:56,527
We're generally looking for people who've been in business for a couple years who either
have made it their full-time job or are considering making it their full-time job.
484
00:42:57,467 --> 00:43:01,848
And so generally at least $25,000 a year in sales.
485
00:43:01,848 --> 00:43:05,069
ah But we also make exceptions.
486
00:43:05,069 --> 00:43:11,971
And those exceptions are based on the organization that they come through and how they
enter in the program.
487
00:43:11,971 --> 00:43:13,872
One of the three partner organizations.
488
00:43:13,872 --> 00:43:14,932
If they feel
489
00:43:14,932 --> 00:43:22,294
that
they're ready, then we'll make the exception and make sure that we find hopefully the
best mentor we can for them.
490
00:43:22,294 --> 00:43:27,856
And that's again, the Urban League Women's Business Development Center and Sunshine
Enterprises.
491
00:43:27,856 --> 00:43:31,957
That's where about 90 % currently of our mentees come from.
492
00:43:31,957 --> 00:43:43,860
The mentors are people who have been in business for about 10 years, who've had either
some extensive professional experience or managerial experience or ownership experience.
493
00:43:44,264 --> 00:43:45,805
It's a very diverse group.
494
00:43:45,805 --> 00:43:47,967
I mean, even just age demographic.
495
00:43:47,967 --> 00:43:52,749
I think that one of the youngest mentors we had was in his young thirties.
496
00:43:52,950 --> 00:43:56,212
And some of the mentors we have are in their seventies.
497
00:43:56,212 --> 00:44:01,016
We have a lot of women, we have a lot of men, we have mentors of color.
498
00:44:01,016 --> 00:44:05,098
So it's, uh you know, a very diverse group.
499
00:44:05,098 --> 00:44:09,041
uh And so, you know, we're fortunate.
500
00:44:09,041 --> 00:44:13,884
And that was one of the litmus tests for me about the sustainability of this program.
501
00:44:13,958 --> 00:44:20,857
is to continue to attract people in the traditional business community to give back in
this very meaningful way.
502
00:44:24,369 --> 00:44:33,212
You know, as far as what I hope, like I said, I hope we uh will add more organizations to
this effort.
503
00:44:33,572 --> 00:44:37,954
We'll see more success that's very tangible and very meaningful.
504
00:44:37,954 --> 00:44:48,798
You know, I've mentioned to you before a woman who I've mentored, uh who founded Ladies of
Virtue when we first started.
505
00:44:49,358 --> 00:44:54,242
She had only volunteer help, and now I think she has a staff of close to 10.
506
00:44:54,242 --> 00:45:00,677
or maybe more people that she's paying because of the expansion and growth of her
nonprofit program.
507
00:45:00,717 --> 00:45:13,787
More stories like that, more opportunities that we're giving the entrepreneurs in the
program to find new markets and new opportunities for them to do business, not only within
508
00:45:13,787 --> 00:45:19,512
their community, but outside their community, if that's the interest of the entrepreneur.
509
00:45:19,512 --> 00:45:20,398
And when we...
510
00:45:20,398 --> 00:45:30,867
continue to create a community of mentors who are kind of like-minded and want to give
back in this way because they find value in this work and they know it's important um to
511
00:45:30,867 --> 00:45:35,321
creating that home we all want to live in here in the Chicago area.
512
00:45:36,182 --> 00:45:37,122
So.
513
00:45:37,363 --> 00:45:41,166
It's a really, really impressive thing that you're doing.
514
00:45:41,166 --> 00:45:47,952
And because it not only uplifts the business owners who, let's face it,
515
00:45:48,144 --> 00:45:53,324
We entrepreneurs need all the support and compassion that we can get.
516
00:45:53,324 --> 00:45:55,544
And you don't get it necessarily.
517
00:45:55,544 --> 00:45:58,724
You really have to fight to build your own community.
518
00:45:58,964 --> 00:46:05,184
And in some cases, you might be lucky enough to join a group like YPO or EO.
519
00:46:05,404 --> 00:46:16,904
And other times, you're scraping by and trying to find people who understand and speak the
language and get all of the headaches.
520
00:46:17,012 --> 00:46:20,896
and joys of being in business.
521
00:46:20,896 --> 00:46:29,923
But more than that, it's about the impact that each of these businesses can make by
creating jobs, by uh creating new paths.
522
00:46:29,923 --> 00:46:38,200
And I think that what we need to remember is that there's room at the table for everyone.
523
00:46:38,200 --> 00:46:43,534
There is endless opportunities to create wealth and abundance in businesses.
524
00:46:43,534 --> 00:46:45,752
And by extending
525
00:46:45,752 --> 00:46:57,502
a hand to the next person and bringing them along and sharing networks and sharing
information and helping to build community, it really is to the benefit of everyone.
526
00:46:57,502 --> 00:46:58,462
All of us here.
527
00:46:58,462 --> 00:47:04,127
So absolutely, I'm very lucky to have found something that I do for free.
528
00:47:04,127 --> 00:47:05,918
I don't get paid for this and I love it.
529
00:47:05,918 --> 00:47:10,892
Somebody is very lucky if they find a career that they would do even if they didn't get
paid.
530
00:47:10,892 --> 00:47:12,854
And I would do this.
531
00:47:12,854 --> 00:47:15,426
So I'm fortunate to have the opportunity.
532
00:47:15,426 --> 00:47:28,844
I feel so lucky to have miraculously been matched with you and that we've built such a
great rapport and you've been such a huge impact in my life just from being a friend and
533
00:47:28,844 --> 00:47:40,130
then also uh making introductions that have been so helpful and connecting me with people
who might give me those insights that maybe I would have otherwise overlooked.
534
00:47:40,130 --> 00:47:42,151
So I'm so profoundly grateful.
535
00:47:42,151 --> 00:47:44,312
But who is your favorite mentee?
536
00:47:44,604 --> 00:47:48,868
you are by so much, so many lengths.
537
00:47:48,868 --> 00:47:49,959
Absolutely you are.
538
00:47:49,959 --> 00:47:53,291
But Jamila's right there with you.
539
00:47:53,291 --> 00:47:55,593
You and Jamila are tops.
540
00:47:55,713 --> 00:47:57,074
We won't tell any of the other ones.
541
00:47:57,074 --> 00:47:57,904
Yeah, no.
542
00:47:57,904 --> 00:47:58,095
Shh.
543
00:47:58,095 --> 00:47:59,976
You will keep that between us.
544
00:48:00,337 --> 00:48:04,820
So, Bruce, there is a question that I ask everyone on the show.
545
00:48:05,501 --> 00:48:10,065
What are you doing to show up in your life unapologetically?
546
00:48:10,185 --> 00:48:14,144
Well, you know, I know you end your shows this way because I've heard
547
00:48:14,144 --> 00:48:18,966
This on every show so I get ready for this for this One of the ten listeners.
548
00:48:18,966 --> 00:48:34,213
Yeah, no, so I you know what I think at this stage um And I think you know this I think it
is so important to let people know how you feel about them and to share the love and In a
549
00:48:34,213 --> 00:48:42,736
very overt way that you have towards the people that are important to you in your life
that to me You know is
550
00:48:42,808 --> 00:48:46,491
guess what I am doing more today than I have ever done before.
551
00:48:46,491 --> 00:48:47,411
So.
552
00:48:47,932 --> 00:48:50,288
That's great.
553
00:48:50,288 --> 00:48:51,628
I appreciate that.
554
00:48:51,628 --> 00:48:52,275
It is.
555
00:48:52,275 --> 00:48:57,739
important to to express and tell people what you mean to them.
556
00:48:57,739 --> 00:49:02,983
So on that note, so profoundly grateful for you.
557
00:49:02,983 --> 00:49:04,053
So thank you.
558
00:49:04,053 --> 00:49:10,552
Thank you for your letting me into your world and your journey of being a business owner.
559
00:49:10,552 --> 00:49:13,133
So it's been really meaningful to me.
560
00:49:13,353 --> 00:49:14,473
So.
561
00:49:14,673 --> 00:49:27,804
So anything else that you'd like to share about entrepreneurship, mentorship, business,
life, parenthood that you've been dying to get off your chest?
562
00:49:27,804 --> 00:49:29,888
Because I know there's some insights in there.
563
00:49:29,888 --> 00:49:31,078
my gosh.
564
00:49:31,618 --> 00:49:38,992
Well, one of the things I try to think about, and I'm not successful, particularly with
you when we meet.
565
00:49:38,992 --> 00:49:42,332
But I've got to be listening 75 % of the time.
566
00:49:42,532 --> 00:49:44,292
I talk way too much.
567
00:49:44,292 --> 00:49:49,852
Probably the problem is you ask two good questions and then I start spouting off.
568
00:49:49,872 --> 00:49:52,732
So we've shared a lot today.
569
00:49:53,512 --> 00:49:56,732
I think as an entrepreneur, it can be lonely.
570
00:49:56,732 --> 00:49:58,932
There's no reason to take this journey alone.
571
00:49:58,932 --> 00:50:05,632
There are a lot of people who are looking to help provide advice and guidance and provide
a boost.
572
00:50:05,772 --> 00:50:08,904
So it's too difficult to try and do it.
573
00:50:09,348 --> 00:50:10,649
So look for the helpers.
574
00:50:10,649 --> 00:50:11,269
Yeah.
575
00:50:11,269 --> 00:50:12,411
Find a Bruce.
576
00:50:12,411 --> 00:50:18,015
Find or even there's there's better Bruce's than this Bruce.
577
00:50:18,075 --> 00:50:20,717
I am sure this is what we'll name that episode.
578
00:50:20,717 --> 00:50:21,898
Better Bruce.
579
00:50:21,898 --> 00:50:22,699
No, better.
580
00:50:22,699 --> 00:50:24,010
Find a Bruce.
581
00:50:24,010 --> 00:50:25,661
Find your Bruce.
582
00:50:26,022 --> 00:50:26,432
All right.
583
00:50:26,432 --> 00:50:27,673
Well, thank you so much.
584
00:50:27,673 --> 00:50:31,046
For those of you tuning in, thank you for being here.
585
00:50:31,046 --> 00:50:38,676
And if you have a little seed planted in your mind and are ready to say take the steps
towards entrepreneurship.
586
00:50:38,676 --> 00:50:40,577
Um, know that you aren't alone.
587
00:50:40,577 --> 00:50:42,447
Know there are people who are cheering for you.
588
00:50:42,447 --> 00:50:44,318
Know that there is a seat at the table.
589
00:50:44,318 --> 00:50:46,418
No idea is too big or too small.
590
00:50:46,418 --> 00:50:50,579
The most important thing to do is to just start.
591
00:50:50,579 --> 00:50:56,461
So take a minute, smash that follow button.
592
00:50:56,461 --> 00:51:01,772
If you've got any questions, um, send us an email at podcast at unapologeticallyyours.com.
593
00:51:01,772 --> 00:51:08,580
We want to hear from you and until next time, go out and make some mischief in the world.
594
00:51:08,580 --> 00:51:14,410
Jump in puddles, make some noise, call your friends and tell them how important they are
to you.
595
00:51:14,410 --> 00:51:20,450
And until next time, I'm Ashley, this is Bruce, and we are unapologetically yours.