Use the Azure portal to answer your billing questions
Tommy Nguyen joins Scott Hanselman to discuss Billing in the Azure portal. If you're wondering: "Where do I find a copy of my invoice?" or "How does an Azure service affect my overall costs?" - these questions and more will be answered in this episode, which highlights features in the Azure portal …
1: State of the Self Storage Industry 2026 (w/ John Chang)
With 2025 officially in the past, how are you preparing for the year ahead? It's the perfect time to audit your business and make plans for the rest of the year. We invited storage trends expert, John Chang, to join us for our first-ever Storage Academy Live as we explore the trends and forecast fo…
2: The Operator's Guide to AI (w/ Tommy Nguyen & Tyler Anthony)
AI is moving fast – but what does it mean for the storage industry? Join us as we explore how AI impacts your customers' shopping experience, how the large operators in the industry are using AI to run their businesses better, and practical ways you can start using AI at your facility today!
How …
3: Sales Strategies that Actually Work (w/ Grace Totty)
The hardest part of sales is also the most important part: closing the deal. Not everyone is a natural salesperson, but that doesn't mean you can't find ways to make sales work for you. In this session, join Tommy and Grace Totty from Absolute Storage Management as they chat about:
Identifying a…
4: How to Run Your Storage Business Better (w/ Mark Poole)
As a storage operator, you've got a thousand tasks to do and decisions to make every day. Sometimes it can feel overwhelming. On this Storage Academy LIVE, join Tommy and Mark Poole from JustStorage as they chat strategies and best practices for making sure your storage business is humming along. T…
5: Supporting & Empowering Your Team (w/ Sue Haviland)
Building a powerhouse team and training them well can be a huge differentiator for your storage business. There's a lot of noise out there about best practices and how to train your people, and it can be hard to know what will set you up for success. In this session of Storage Academy LIVE, join To…
SE 2 EPISODE 4: Marketing Is the Easy Part. Building a Great Business Is Hard | Tommy Nguyen (StoragePug)
Most people know Tommy Nguyen as the marketing guy behind StoragePug.
But this conversation goes far beyond websites, SEO, and Google rankings.
We dive into what it really takes to build a business from the ground up—the mindset, leadership, culture, and difficult decisions that most entrepreneur…
6: Using Automation Like the Pros Do (w/ Jackson Stevens)
There's a lot that goes into running a storage business. Some tasks take up too much time, and you may wonder if there's a better way to get it done faster. In this session, Tommy will be talking with Jackson Stevens at Sparebox Technologies about all things automation. They'll tackle:
What we …
7: The Data That Matters Most–And What to Do With It (w/ Alyssa Quill)
Have you ever looked at a report from your PMS and felt your eyes begin to glaze over? Have you ever pulled some numbers and thought, What do I actually do with this information? In this session, Tommy and Alyssa Quill from Storage Asset Management (SAM) talked all things data.
They discussed:
…
8: Setting Big Goals & Growing Your Storage Portfolio (w/ Michael Morrison)
We often hear from operators that they'd love to find or build their next facility, but they aren't sure what their strategy should be. Sometimes, the best way to learn is to hear the story of someone else's success–and we're excited to do just that in this episode of Storage Academy LIVE.
Join To…
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