# Heather Greenwood

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A Toast to Dedication, Teamwork, and Home Furnishings Experts

In this third episode from Broad River Retail's 4th Annual Home Furnishings Expert Soirée, host and CEO Charlie Malouf shares a special recap of the evening's inspiring speeches. The soirée featured remarks from Heather Greenwood, Director of People; and in this episode, listeners will hear highlig…

Page 2 Wed. Nov. 12: Dead Horse Donuts

It’s time for Page Two: News that might not make the front page for Wednesday November 12, 2025. Dead Horse Donuts has been open for a month and they already have over 5,000 followers on Instagram. Yesterday at 9 a.m there were a line at the counter and several groups enjoying coffee and donuts…

Elevating Your Game: Behind the Scenes at the AFI Boot Camp at Broad River Retail!

Welcome back to Stories from the River. In this episode, our guest host and Broad River's Director of People, Heather Greenwood welcomes Kelly Villastrigo, a Million Dollar Memory Maker and Home Furnishings Expert, for a behind-the-scenes look at the AFI Boot Camp training at Broad River Retail's P…

The Secrets of AFI Boot Camp - How to Teach Product Knowledge with Love and Passion

Welcome back to Stories from the River. Today we continue our journey behind the scenes of the Ashley's 'Right to Win' Product Knowledge Boot Camp that was held at the Pineville Flagship Store this October. This time, Heather Greenwood, Broad River's Director of People sits across from Kaylee Kirch…

Operation Tis the Season: Spreading Holiday Magic to Memory Maker Families at Broad River Retail

The holiday season is in full stride at Broad River Retail. On this episode on Stories from the River, Heather Greenwood, Broad River's Director of People and Emelyne Henderson, Broad River's Senior Manager of Experience & Events give us a behind-the-scenes look at Operation Tis the Season, a cheri…

Investing in Memory Makers Through the VIP Summit | Stories from the River #348

Watch full episode here: https://youtu.be/7M114-FtZFI Bringing a first-of-its-kind event to life requires collaboration, creativity, and a deep commitment to the Memory Maker experience. In this episode of Stories from the River, Charlie Malouf hosts Heather Greenwood, Director, People; Emelyne …

How the VIP Summit Elevates Retail Performance Through Collaboration and Training

Watch full episode here: https://youtu.be/7M114-FtZFI In this spotlight from episode 348, Charlie Malouf is joined by Emelyne Henderson, Debbie Ortega, and Heather Greenwood to discuss the vision behind this first-of-its-kind event. Designed to unite retail performance, experience, and leadership…

How Peer Panels Empower Memory Makers to Unlock Greater Success

Watch full episode here: https://youtu.be/7M114-FtZFI In this spotlight from the VIP Summit episode, Charlie Malouf, Heather Greenwood, and Emelyne Henderson explore the impact of peer-led panels and collaborative learning among Memory Makers. Drawing on experiences from events like Orange Crush …

The Heart Behind the Lighthouse Fund | Stories from the River #371

Watch on YouTube: https://youtu.be/Nss1sTmG56E A year of generosity, service, and community has shown just how powerful Memory Makers can be when they come together to support one another. In this episode of Stories from the River, Heather Greenwood, Director, People Experience, welcomes Emelyne…

More Than a Fund, A Community

Watch on YouTube: https://youtu.be/7X72I1XDQ8k In this spotlight from episode 370 of Stories from the River, Heather Greenwood and Emelyne Henderson continue the conversation around the Lighthouse Fund, reflecting on a year of supporting Memory Makers through unexpected personal challenges. The d…